Attachment I to RFQ - EFL Past Performance Questionnaire.pdf

Past Performance Questionnaire

Offeror name:

Reference: Company/ Customer name: ___________________________________

Person of contact (POC): ___________________________________

POC Title:

POC phone number: ___________________________________

POC email address: ___________________________________

The following information pertains to the contract/delivery order/task order discussed in the questionnaire:

Contract/Delivery/Task Order #:

Type of Contract (FFP/IDIQ/CP/etc.):

Period of Performance/Years Remaining:

Type of Product/Service:

Total Award Amount/Annual Value:

Current Total Contract Value:

Projected Final Total Contrat Value:

1. How long have you received or did you receive services from this contractor?

2. Please describe the services provided by this contractor to your organization.

3. How would you describe the quality, timeliness, and accuracy of the contractor’s work products under this contract?

4. Were you pleased with the quality of the service provided by the contractor? Was it effective? Did you have any quantitative method for measuring the quality or effectiveness of the instruction? If so would you share the results with us?

5. In your opinion, was the contractor flexible to adapt to the changing needs of your organization?

6. Did the contractor meet all deadlines and established milestones?

7. Were you pleased with manpower provided, the technical experience, and abilities of the personnel provided by the company?

8. Please comment on the professionalism of the personnel assigned by the contractor to provide these services. Were they courteous and professional in their conduct?

9. Were you ever disappointed with the responsiveness or the ability of the contractor to fulfill their obligations under your contract with them? Was the service provided evaluated as satisfactory by the contracting officer at all times during the contract period? Was the service provided evaluated as above satisfactory by the contracting officer at any time during the contract period?

10. Was this contractor cooperative in negotiating (both initial award and modifications)?

11. Would you recommend this contractor to others interested in procuring similar services?