HQ0013-11-R-0008.pdf

DEFENSE SECURITY COOPERATION AGENCY-CON

ALI BESHIR

201 12TH STREET, SOUTH

SUITE 203

ARLINGTON VA 22202

703-604-0893

UNDER DPAS (15 CFR 700)

11. DELIVERY FOR FOB

RFQ

SEE SCHEDULE

14. METHOD OF SOLICITATION

IFB RFP

CODE

SEE ADDENDUM

BLOCK IS MARKED

DESTINATION UNLESS

12. DISCOUNT TERMS

(No Collect Calls)

$25mil

13b. RATING

13a. THIS CONTRACT IS A RATED ORDER

X

CODE

HQ0013-11-R-0008 08-Aug-2011

b. TELEPHONE NUMBER

703-602-1341

8. OFFER DUE DATE/LOCAL TIME

03:00 PM 22 Aug 2011

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV 3/2005)

Prescribed by GSA

FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER) 31c. DATE SIGNED

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

22. UNIT 23. UNIT PRICE 24. AMOUNT21. QUANTITY

CODE 10. THIS ACQUISITION IS

UNRESTRICTED

FAX: NAICS:

TEL:

CODE 18a. PAYMENT WILL BE MADE BYOFFEROR

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TEL.

HQ0013

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FACILITY

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18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

15. DELIVER TO CODE 16. ADMINISTERED BY

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INFORMATION CALL:

a. NAME

ALI BESHIR

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

19. ITEM NO. 20. SCHEDULE OF SUPPLIES/ SERVICES

SEE SCHEDULE

541511

TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS

SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS

SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

SB

HUBZONE SB

SET ASIDE: 100 % FOR

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

DISAM199010197

ARE NOT ATTACHED

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TEL: EMAIL:

2 COPIES

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

.OFFER DATED YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN 29. AWARD OF CONTRACT: REFERENCE

X

8(A)

SVC-DISABLED VET-OWNED SB

EMERGING SB

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SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

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19. ITEM NO. 20. SCHEDULE OF SUPPLIES/ SERVICES 21. QUANTITY 22. UNIT 24. AMOUNT

PAGE 2 OF

23. UNIT PRICE

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

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32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV 3/2005) BACK

Prescribed by GSA

FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

HQ0013-11-R-0008

Section SF 1449 - CONTINUATION SHEET

PWS

Performance Work Statement For

Contractor Support of the DISAM Distance Learning Program

1 GENERAL: This is a non-personal services contract to provide technical support to the Defense Institute of Security Assistance Management (DISAM) Distance Learning Development Staff by preparing training packages and course content in the form of text graphics, quizzes, animations, multimedia, scenarios or exercises, as well as multimedia games. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform the services (Task 1 and Task 2) required as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background (Task 1): The Defense Institute of Security Assistance Management (DISAM) provides professional education, research, and support to advance U.S. foreign policy through a variety of security assistance and cooperation programs. In order to contend with a large course workload, heavy travel requirements, and limited instructional staff to meet worldwide security assistance and cooperation education requirements, DISAM is compelled to develop a distance learning (DL) program that incorporates both asynchronous and synchronous courses delivered through the Blackboard Learning Management System(LMS).The Defense Institute of Security Assistance Management (DISAM) provides training and education for the International Affairs community. DISAM is the organization responsible for identifying requirements for the development, implementation, and execution of international affairs certification for all DoD civilian and military personnel. DISAM currently has approximately 13 online courses available to its students. New courses are coming online every year.

DISAM courses are currently developed using Adobe CS5 development software. DISAM is in the process of revising the method for delivering content to a format that will be easier to control and track within the Blackboard LMS environment.

1.3 Background ( Task 2): DISAM is currently in the process of revising and expanding the scope of the Security Cooperation Management Overseas (SCM-O) course. For a description of the course, click on this link http://www.disam.dsca.mil/disam1/external%20links/SCM- O.asp#sylhttp://www.disam.dsca.mil/disam1/external%20links/SCM-O.asp .

SCM-O provides a combination of resident classroom instruction and WBT. The target audience of the SCM-O course is primarily field grade military officers on assignment to overseas Security Cooperation Organizations (SCOs) in U.S. embassies around the world.

Their primary mission is to conduct security assistance (SA) and security cooperation (SC) http://www.disam.dsca.mil/disam1/external%20links/SCM-O.asp#sylhttp://www.disam.dsca.mil/disam1/external%20links/SCM-O.asp� http://www.disam.dsca.mil/disam1/external%20links/SCM-O.asp#sylhttp://www.disam.dsca.mil/disam1/external%20links/SCM-O.asp� activities with partner nations in support of U.S. national security policy. The SCO has a myriad of legal authorities (and thus SC programs) at its disposal. A major objective of the SCM-O is to expose students to the array of SC programs as well as how and when to utilize them to help the partner nation build its military capacity. The SCM-O course redesign will ensure that all of these various programs are covered in detail.

1.4 Objectives to Task 1: The purpose of this contract is to provide technical support service to DISAM in the development of the on-line learning system. The overall objective is for the contractor to work closely with the current DISAM staff to design, develop, and deliver interactive courseware, graphical elements, scenarios, quizzes, interactions, tests, prepare training package and presentations for members of the DoD Security Cooperation workforce.

The training packages to be developed will include but are not limited to Computer-Based Training (CBT), Web Based Training (WBT), classroom lecture materials, interactive scenarios, and decision-making exercises. No contractor proprietary software/hardware will be used and all materials and software developed (inclusive of source code) under this contract shall become the property of DoD.

1.4.1 Task 1:The contractor shall work closely with DISAM Distance Learning Development staff to develop training packages specifically targeting different aspects of security cooperation. Additionally, the contractor will design course content for classroom courses. This content may take the form of text graphics, quizzes, animations, multimedia, scenarios or exercises, as well as multimedia games to be used in class as agreed to by DISAM during concept development. Contractor shall perform the following tasks:

1.4.1.1 Conversion of existing on line course content from current template to new templates as provided by DISAM.

1.4.1.2 Multimedia support to enhance lesson content, i.e. animation, video, interactions, scenarios, exercises and immersive learning exercises.

1.4.1.3 Convert existing content to Sharable Content Object Reference Model (SCORM) compliant in order to interface with the Blackboard LMS effectively.

1.4.1.4 Enhance existing course content to be more interactive and visually appealing.

1.4.1.5 Provide technical support to students regarding the Blackboard LMS to include resolving issues related to certificates, quizzes, login problems, course access, and others as deemed essential by the DISAM Program Manager. Issues related to course content will be passed to the course manager for resolution.

1.4.1.6 Conduct an analysis of existing resident and nonresident courses using Instructional System Designs (ISD) principles to identify areas of improvement within DISAMs course content. Assist DISAM faculty in implementing suggested improvements.

1.5 Objective Task 2: The objective of this contract is for a contractor to provide DISAM the technical support services required in the development of multimedia scenario-based exercises.

1.5.1 Task 2: The contractor shall design, develop, and integrate scenario-based exercises in support of the lesson objectives of the SCM-O course. The contractor will work with DISAM to develop scenario concepts, outlines, storyboards, prototypes, presentation methodologies and integration into curriculum. The scenarios may be developed to be experienced by individuals, small groups, or as a whole class to be facilitated by an instructor. The scenarios shall be designed to afford students the opportunity to apply new knowledge learned in the classroom. The scenarios may involve other similar strategies such as problem-based learning, case-based learning, and worked examples.

Each scenario will employ elements of immersion and be highly engaging to the learner.

Construction of scenarios may be designed to be linear, branching, or some other framework. Students will be presented with a variety of scenarios related to topics at hand throughout the duration of the three week long class. Scenario-based exercises will be designed with a common thread such that new concepts build upon and reinforce previous concepts to provide a uniform flow throughout the course.

1.5.2 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and four (1) 12-month option years. The Period of Performance reads as follows:

October 1, 2011 thru September 30, 2012 (Base Year) October 1, 2012 thru September 30, 2013 (Option Year One) October 1, 2013 thru September 30, 2014 (Option Year Two) October 1, 2014 thru September 30, 2015 (Option Year Three) October 1, 2015 thru September 30, 2016 (Option Year Four)

1.6 General Information

1.6.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. Three copies of a comprehensive written QCP shall be submitted to the Contracting Officer (KO) and Contracting Officer Representative (COR) within 5 working days when changes are made thereafter. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his Quality Control (QC) system.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Inspection and Acceptance:

1.6.3.1 In the absence of other agreements negotiated with respect to time provided for Government review, deliverables will be inspected and the contractor notified of the DSCA COR’s findings within 15 workdays of normally scheduled review. The DSCA COR will have the right to reject or require correction to any deliverables that do not meet the requirements of the PWS or are found to be contrary to the information contained in the contractor’s accepted proposal. In the event of a rejected deliverable, the DSCA COR will notify the contractor in writing as for the specific reasons why the deliverable has been rejected. The contractor will have 10 business days to correct the rejected deliverable and return it to the DSCA COR. Representatives of the government and the contractor will meet telephonically at a time designated by the government on a quarterly basis to review performance: to inspect work for compliance with the SOW, the associated contractor proposal, and to accept or reject deliverables completed since the previous review. Quarterly reviews will normally be held at the place of task performance. In the event that the Contractor is excused from attending any final review, formal acceptance or rejection of deliverables will be accomplished by mail.

1.6.4 Recognized Holidays: The government shall not be billed for federal holidays, except when services are required by the government and with prior approval in writing from the Contracting Officer or the Contracting Officer’s Representative (COR). Currently, federal holidays are:

1) New Years Day

2) Martin Luther King Day

3) President’s Day

4) Memorial Day

5) Independence Day

6) Labor Day

7) Columbus Day

8) Veteran’s Day

9) Thanksgiving Day

10) Christmas Day

1.6.5 Hours of Operation: Contractor personnel are expected to conform to the government’s core operating hours. Normal office hours are 8:00 a.m. to 5:00 p.m. Eastern Standard Time, Monday through Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.6 Place of Performance: The work to be performed under this contract will be performed at DISAM, Building 52, Wright-Patterson AFB OH and contractor’s facilities.

1.6.7 Type of Contract: The government will award a firm-fixed labor hour contract with re-imbursable travel/ODC CLIN.

1.6.8 Payment Information: Requests for payments must be submitted electronically via the Internet through the Wide Area WorkFlow – Receipt and Acceptance (WAWF-RA) system at https://wawf.eb.mil. All contractors must create two documents (Invoice and Receiving Report; i.e. Combo Documents) with a single data entry session.

https://wawf.eb.mil/�

1.6.9 Security Requirements: This contract is unclassified. Work on this project requires that personnel have access to information relating to official government “For Official Use Only” (FOUO) and potentially sensitive information. The contractor shall agree and sign non-disclosure of any sensitive FOUO or sensitive data that any personnel associated with this task may encounter.

1.6.9.1 Physical Security: The Contractor shall be responsible for safeguarding all Government property provided for the Contractor’s use. Government facilities, property, and materials shall be protected in accordance with government security procedures. The government will provide contractor personnel with appropriate identification badges that allow access to the facility for the period of performance of the contract. The Contractor shall ensure that access badges are surrendered to Government security personnel when Contractor employees no longer require continuous access to the government’s facility, at the end of the contract’s period of performance, or at the request of the government’s security personnel. Upon completion or termination of the contract, all badges will be returned to the Contract Administrator or government security personnel prior to the final invoice being paid. The Contractor shall immediately report the occurrence of a lost access badge to the Contracting Officer, or other government security personnel.

Personnel shall adhere to the Privacy Act, Title 5 of the U.S. Code, Section 522a and applicable agency rules and regulations.

1.6.10 Post Award Conference/Periodic Progress Meetings: The Contractor is required to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.11 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.12 Special Qualifications: The contractor is responsible for ensuring all employees possess and maintain current Information Assurance Technician (IAT) Level I professional certification during the execution of this contract.

1.6.13 Key Personnel and Experience: The follow personnel are considered key personnel by the government: eLearning Developer / Technologist (Core position), Blackboard Technical Administrator/ eLearning Developer (Optional Position 1), Instructional Systems Designer (Optional position 2), Graphic Arts / Program Support (Optional position 3). Qualifications for all key personnel are listed below:

1.6.13.1 eLearning Developer/Technologist (Core Position): The assigned individuals shall have the following experience:

1.6.13.2 Required Skills: Core software applications experience Adobe Creative Suite 5 (Flash, Dreamweaver, Fireworks, Photoshop), Adobe Captivate, Microsoft Office products (Word, PowerPoint). The ideal candidate shall have formal education in the core skills. Past experience designing scenarios and/or simulations and have a firm grasp of the concepts of immersion and engagement.

1.6.13.3 Desired software applications experience: Adobe Creative Suite 5 (Soundbooth, Premier, AfterEffects, Illustrator), 3D Max, Maya, Poser, Camtasia, and Articulate. Be proficient in multimedia production using a variety of video, audio, animation, avatars, as well as 2D, 3D, photo realistic effects and composite images to enhance scenario/lesson content.

1.6.13.4 Desired skills: The ideal candidate will also have a background in Instructional System Design, experience with the Blackboard LMS, and military or DoD experience.

1.6.13.5 Blackboard Technical Administrator/eLearning Developer (Optional Position 1): The assigned individual shall:

1.6.13.5.1 Required Core skills: Be proficient in Blackboard administration.

DISAM is currently using version 9 of Blackboard:

1.6.13.5.2 Core software applications experience: Adobe Creative Suite 5 (Flash, Dreamweaver, Fireworks and/or Photoshop), Adobe Captivate, Microsoft Office products (Word, PowerPoint). Be proficient in multimedia production using a variety of video, audio, animation, avatars, as well as 2D, 3D, photo realistic effects and composite images to enhance scenario/lesson content.

1.6.13.6 Instructional Systems Designer (Optional Position 2): The assigned individual shall:

1.6.13.6.1 Core Skills: have a formal training in a recognized instructional design program or degree. Be familiar with the (Analysis, design, development, implementation, evaluation) ADDIE process and other core Information System Design (ISD) essentials such as learning theories, assessment strategies, and evaluation models.

1.6.13.7 Graphic Arts/Programming Support (Optional Position 3): The assigned individual shall:

1.6.13.8 have a formal training in graphic arts, 2D and 3D animations. Have a background in Instructional System Design, experience working with the military or DoD, and experience in developing scenario-based interactive practical exercises. The ideal team would possess formal credentials in implementing applications outlined above. Must possess strong communication and collaboration skills.

1.6.14 Identification of Contractor Employees: All Key personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed;

1.6.15 Contractor Travel: Contractor will be required to travel within CONUS during the performance of this contract to attend meetings, conferences, and training. The contractor may be required to travel to off-site training locations and to ship training aids to these locations in support of this PWS. Contractor will be authorized travel expenses consistent with the substantive provisions of the Federal Travel Regulation (FTR) and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR. For proposal purposes, a not-to exceed amount for travel can be established.

1.6.16 Other Direct Costs: All materials purchased by the Contractor for the use or ownership of the government, become the property of the government. Materials may include hardware and software necessary to support the implementation of the contract, such as licenses, hardware, etc. The Contractor, in the monthly progress report, shall document the transfer of materials. No purchases are to be made without the written authorization of the DSCA COR.

1.6.17 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

2 DEFINITIONS AND ACRONYMS:

2.1 DEFINITIONS:

2.1.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations.

This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8 QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9 QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13 WORK WEEK. Monday through Friday, unless specified otherwise.

2.2 ACRONYMS:

ACOR Alternate Contracting Officer's Representative CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense FAR Federal Acquisition Regulation KO Contracting Officer OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SCORM Sharable Content Object Reference Model TE Technical Exhibit

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The government shall make reasonable effort to make available subject matter experts and DISAM Courses to work with the contractor as necessary. The Government POC shall coordinate with other government agencies as necessary. DISAM, in consultation with the contractor, shall provide project plan outlining goal and objectives of the project, milestones, and final deliverables within 15 days of the start of each new project.

3.2 Facilities: The Government will provide the necessary workspace for the contractor staff to provide the support outlined in the PWS to include desk space, telephones, computers, and other items necessary to maintain an office environment.

3.3 Utilities: The Government will provide office space. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities.

3.4 Equipment: The Government will provide equipment (phone, desktop computer, paper products, copying/fax capability, etc. on space available basis).The Government will furnish Government developed software to support on site contractor personnel assigned under this contract.

3.5 Materials: The Government will, as needed, provide Standard Operating Procedures and Policies.

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General : The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2. Materials / Equipment: The contractor shall provide all labor, materials, and computer systems and software necessary to accomplish assigned tasks by personnel who are performing duties at contractor site.

5 Specific Tasks:

5.1 Task 1: The contractor shall work closely with DISAM Distance Learning Development staff to develop training packages specifically targeting different aspects of security cooperation. Additionally, the contractor will prepare course content for classroom courses.

This content may take the form of text graphics, quizzes, animations, multimedia, scenarios or exercises, as well as multimedia games to be used in class as agreed to by DISAM during concept development. This requirement consists of the following positions and tasks:

5.1.1 Core position: eLearning Developer/Technologist:

5.1.1.1 Tasks: The contractor shall work with DISAM instructional designers and Subject Matter

Experts (SMEs) to develop courseware content from established designs. All interactive content will be developed to take advantage of advanced instructional strategies to allow learners to apply new knowledge gained through experiential learning activities. The eLearning developer will work with the instructional designers to prototype these interactive learning exercises to solidify the final design and produce a polished final product. Content will be delivered utilizing multiple multimedia including audio, video, animations, and interactive exercises. Using the latest development applications, consistent with DISAM, the developer will produce content within standardized courseware templates provided by DISAM. The following tasks shall be accomplished:

5.1.1.1.1 Conversion of existing on line course content from current template to new templates as provided by DISAM.

5.1.1.1.2 Multimedia support to enhance lesson content, i.e. animation, video, interactions, scenarios, exercises and immersive learning exercises.

5.1.1.1.3 Convert existing content to SCORM compliant in order to interface with the Blackboard LMS effectively.

5.1.1.1.4 Enhance existing course content to be more interactive and visually appealing.

5.1.1.1.5 Provide technical support to students regarding the Blackboard LMS to include resolving issues related to certificates, quizzes, login problems, course access, and others as deemed essential by the DISAM Program Manager. Issues related to course content will be passed to the course manager for resolution.

5.1.1.1.6 Conduct an analysis of existing resident and nonresident courses using ISD principles to identify areas of improvement within DISAMs course content. Assist DISAM faculty in implementing suggested improvements.

5.1.2 Optional position 1:Blackboard Technical Administrator / eLearning Developer

5.1.2.1 Tasks: The assigned individual shall provide LMS administration services to include technical support to the students in the operation of the Blackboard LMS. They will be involved in maintaining the accuracy and currency of the information provided on the Blackboard login page. In addition, they will provide student support for the Security Cooperation Familiarization course hosted on the Security Assistance Network (SAN).

This individual will also develop interactive courseware when not conducting duties in LMS administration and LMS help desk functions. It is estimated that this individual will spend 40% of their time conducting Blackboard administration tasks and 60% developing courseware. The assigned individual should also have experience in developing interactive courseware using the Adobe Creative Suite 5 family of software.

5.1.3 Optional Position 2: Instructional Systems Designer.

5.1.3.1 Tasks: This individual will conduct an instructional design analysis of existing resident courses to formally evaluate curriculum for alignment of learning objectives with course goals, validity/weight of assessments, as well as ensuring consistency and overall quality of the content across all courses. The designer will identify areas for improvement and then provide suggestions, guidance, and assistance in making the necessary improvements to the curriculum. The designer, working with DISAM subject matter experts (SMEs), will be responsible for ensuring that the format and content of all DISAM course catalog entries (syllabus), student advanced sheets, and lesson outlines are consistent and supportive of adult learning concepts. The assigned individual will also conduct a needs analysis for new curriculum and work with the functional area SMEs from DISAM with expertise in security cooperation matters to ensure effective design of new course content.

5.1.4 Optional Position 3: Graphic Arts/Programming Support.

5.1.4.1 This position provides access to additional contractor personnel to assist assigned personnel with specialized tasks. Tasks will include development of graphic arts, 2D and 3D animations, and programming support.

5.2 Task 2: The contractor shall design, develop, and integrate scenario-based exercises in support of the lesson objectives of the SCM-O course. The contractor will work with DISAM to develop scenario concepts, outlines, storyboards, prototypes, presentation methodologies and integration into curriculum. The scenarios may be developed to be experienced by individuals, small groups, or as a whole class to be facilitated by an instructor. The scenarios shall be designed to afford students the opportunity to apply new knowledge learned in the classroom. The scenarios may involve other similar strategies such as problem-based learning, case-based learning, and worked examples. Each scenario will employ elements of immersion and be highly engaging to the learner. Construction of scenarios may be designed to be linear, branching, or some other framework. Students will be presented with a variety of scenarios related to topics at hand throughout the duration of the three week long class. Scenario-based exercises will be designed with a common thread such that new concepts build upon and reinforce previous concepts to provide a uniform flow throughout the course. This requirement consists of the following positions and tasks:

5.2.1 eLearning Developer/Technologist/graphic Arts / Programing support

5.2.1.1 Tasks: The contractor shall:

5.2.1.1.1 Design, develop, and integrate scenario-based exercises in support of the lesson objectives of the SCM-O course.

5.2.1.1.2 Develop scenario concepts, outlines, storyboards, prototypes, presentation methodologies and integration into curriculum.

5.2.1.1.3 Design the Scenario-based exercises with a common thread such that new concepts build upon and reinforce previous concepts to provide a uniform flow throughout the course.

5.3 Progress Report: All official documents and deliverables described in this PWS, and any subsequent amendments or modifications, shall be submitted in writing and electronically, on the prime contractor’s letterhead. The contractor shall develop and submit to DISAM the following documentation to include, but not limited to:

5.3.1 Monthly Activity Report. This report shall document the contractor’s activities during the period. It will be due no later than (NLT) the fifth business day of the following month.

5.3.2 Monthly Disbursement Report - Indirect support. This report shall document all financial aspects of the contractor’s performance during the period and shall include, but is not limited to a detailed explanation/listing of labor hours budgeted and expended, and ODC expenditures. The monthly Disbursement Report shall be provided NLT the tenth business day of the following month.

5.3.3 All software, source code, printed materials and any other associated media shall constitute a deliverable and shall be provided to DISAM at final acceptance.

5.4 Delivery Instruction:

5.4.1 All deliverables shall be delivered to the DSCA COR no later than the date specified in this PWS. Deliverables are to be transmitted in hard copy and electronically, with a cover letter, on the prime contractor’s letterhead, describing the contents.

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

7. Attachment/Technical Exhibit List:

Technical Exhibit 1 Performance Requirements Summary Technical Exhibit 2 Deliverables Schedule

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective Performance Standard Acceptable Quality Level

(AQL)

Method of Surveillance

PRS#1 PWS Section 5.1.1.1.1 convert the existing on-line course content from current template to new template as provided by DISAM

100% of the content converted. 1% deviation from standard 100% inspection

PRS # 2 PWS Section 5.1.1.1.3 Convert existing content to Sharable Content Object Reference Model (SCORM) compliant in order to interface with the Blackboard LMS effectively.

100% of the content converted.

1% deviation from standard 100% inspection

PRS # 3 PWS Section 5.1.1.1.4 Enhance existing course content to be more interactive and visually appealing.

100% of the task completed.

1% deviation from standard

100% inspection

PRS # 4 PWS Section 5.1.1.1.5 Provide technical support to students regarding the Blackboard LMS to include resolving issues related to certificates, quizzes, login problems, course access, and others as deemed essential by the DISAM Program Manager.

100% of the content converted.

1% deviation from standard 100% inspection

PRS # 5 PWS Section 5.1.1.1.6 Conduct an analysis of existing resident and nonresident courses using ISD principles to identify areas of improvement within DISAMs course content. Assist DISAM faculty in implementing suggested improvements.

100% of the requested service is completed.

1% deviation from standard 100% inspection

PRS#6 PWS Section 5.2.1.1.1, Design, develop, and integrate scenario-based exercises in support of the lesson objectives of the SCM-O course.

100% of the task completed 1% deviation from standard 100% inspection

PRS#6 PWS Section 5.2.1.1.2, Develop scenario concepts, outlines, storyboards, prototypes, presentation methodologies and integration into curriculum.

100% of the task completed 1% deviation from standard 100% inspection

PRS#6 PWS Section 5.2.1.1.3, Design the Scenario-based exercises with a common thread such that new concepts build upon and reinforce previous concepts to provide a uniform flow throughout the course.

100% of the task completed 1% deviation from standard 100% inspection

PRS # 7 PWS Section 5.3.1.

Monthly Activity Report.

100% of the reports to appropriate government contact shall be on time, AND/ 100% of required situations shall be reported.

5% deviation from standard 100% inspection

PRS # 8 PWS Section 5.3.2 Monthly Disbursement Report

100% of the reports to appropriate government contact shall be on time, AND/ 100% of required situations shall be reported.

5% deviation from standard 100% inspection

PRS # 9 PWS section 5.3.3 All software, source code, printed materials and any other associated media shall constitute a deliverable and shall be provided to DISAM at final acceptance.

All software, source code, printed materials and any other associated media shall constitute a deliverable and shall be provided to DISAM at final acceptance.

No deviation 100% inspection

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

DELIVERABLE

FREQUENC

Y

# OF

COPIES MEDIUM/FORMAT

PWS paragraph 5.2.1.

Monthly Activity Report.

SUBMIT

TO

Monthly

2 Word / Excel/ e-mail and hard copy.

COR

PWS paragraph 5.2.2.

Monthly Disbursement Report

Monthly

2 Word / Excel/ e-mail and hard copy.

COR

PWS paragraph 5.2.3. All software, source code, printed materials and any other associated media shall constitute a deliverable and shall be provided to DISAM at final acceptance.

At final acceptance.

N/A N/A COR

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 4,176 Hours eLearning Developer / Technologists

FFP

In accordance with the PWS section 5.1.1 Core Position, the contractor shall work with DISAM instructional designers and Subject Matter Experts (SMEs) to develop courseware content from established designs. All interactive content will be developed to take advantage of advanced instructional strategies to allow learners to apply new knowledge gained through experiential learning activities.

FOB: Destination

NET AMT

0002 2,088 Hours OPTION Blackboard Technical Adminstrator / eLea

FFP

(This is an optional position ) Blackboard Technical Adminstrator / eLearning Developer: In accordance with the PWS section 5.1.2, the contractor shall provide LMS administration services to include technical support to the students in the operation of the Blackboard LMS. Be involved in maintaining the accuracy and currency of the information provided on the Blackboard login page. Provide student support for the Security Cooperation Familiarization course hosted on the Security Assistance Network (SAN). This individual will also develop interactive courseware when not conducting duties in LMS administration and LMS help desk functions. It is estimated that this individual will spend 40% of their time conducting Blackboard administration tasks and 60% developing courseware.

PURCHASE REQUEST NUMBER: DISAM199010197

0003 2,088 Hours OPTION Instructional System Designer

FFP

(This is an optional position ) In accordance with the PWS section 5.1.3, the contractor will conduct an instructional design analysis of existing resident courses to formally evaluate curriculum for alignment of learning objectives with course goals, validity/weight of assessments, as well as ensuring consistency and overall quality of the content across all courses. The designer will identify areas for improvement and then provide suggestions, guidance, and assistance in making the necessary improvements to the curriculum. The designer, working with DISAM subject matter experts (SMEs), will be responsible for ensuring that the format and content of all DISAM course catalog entries (syllabus), student advanced sheets, and lesson outlines are consistent and supportive of adult learning concepts. The assigned individual will also conduct a needs analysis for new curriculum and work with the functional area SMEs from DISAM with expertise in security cooperation matters to ensure effective design of new course content.

0004 1,044 Hours OPTION Graphic Arts/ Programing Support

FFP

(This is an optional position ) In accordance with the PWS section 5.1.4 , the contractor shall development of graphic arts, 2D and 3D animations, and programming support

0005 Cost Travel / ODC

COST

Travel shall be in accordance with Federal Travel Regulation (FTR).

ESTIMATED COST

0006 3,654 Hours eLearning Developer / Technologists

FFP

Task 2: In accordance with task 5.2, the contractor shall design, develop, and integrate scenario-based exercises in support of the lesson objectives of the SCM-O course. Develop scenario concepts, outlines, storyboards, prototypes, presentation methodologies and integration into curriculum. The scenarios may be developed to be experienced by individuals, small groups, or as a whole class to be facilitated by an instructor. The scenarios shall be designed to afford students the opportunity to apply new knowledge learned in the classroom. The scenarios may involve other similar strategies such as problem-based learning, case-based learning, and worked examples. Each scenario will employ elements of immersion and be highly engaging to the learner. Construction of scenarios may be designed to be linear, branching, or some other framework. Students will be presented with a variety of scenarios related to topics at hand throughout the duration of the three week long class. Scenario-based exercises will be designed with a common thread such that new concepts build upon and reinforce previous concepts to provide a uniform flow

0007 522 Hours Graphic Arts/ Programing Support

FFP

Task 2: In accordance with task 5.2, the contractor shall design, develop, and integrate scenario-based exercises in support of the lesson objectives of the SCM-O course. Develop scenario concepts, outlines, storyboards, prototypes, presentation methodologies and integration into curriculum. The scenarios may be developed to be experienced by individuals, small groups, or as a whole class to be facilitated by an instructor. The scenarios shall be designed to afford students the opportunity to apply new knowledge learned in the classroom. The scenarios may involve other similar strategies such as problem-based learning, case-based learning, and worked examples. Each scenario will employ elements of immersion and be highly engaging to the learner. Construction of scenarios may be designed to be linear, branching, or some other framework. Students will be presented with a variety of scenarios related to topics at hand throughout the duration of the three week long class. Scenario-based exercises will be designed with a common thread such that new concepts build upon and reinforce previous concepts to provide a uniform flow

1001 4,176 Hours OPTION eLearning Developer / Technologist

FFP

In accordance with the PWS section 5.1.1 Core Position, the contractor shall work with DISAM instructional designers and Subject Matter Experts (SMEs) to develop courseware content from established designs. All interactive content will be developed to take advantage of advanced instructional strategies to allow learners

1002 2,088 Hours OPTION Blackboard Technical Adminstrator

FFP

(This is an optional position ) Blackboard Technical Adminstrator / eLearning Developer: In accordance with the PWS section 5.1.2, the contractor shall provide LMS administration services to include technical support to the students in the operation of the Blackboard LMS. Be involved in maintaining the accuracy and currency of the information provided on the Blackboard login page. Provide student support for the Security Cooperation Familiarization course hosted on the Security Assistance Network (SAN). This individual will also develop interactive courseware when not conducting duties in LMS administration and LMS help desk functions. It is estimated that this individual will spend 40% of their time conducting Blackboard administration tasks and 60% developing courseware.

1003 2,088 Hours OPTION Instructional System Designer

FFP

(This is an optional position ) In accordance with the PWS section 5.1.3, the contractor will conduct an instructional design analysis of existing resident courses to formally evaluate curriculum for alignment of learning objectives with course goals, validity/weight of assessments, as well as ensuring consistency and overall quality of the content across all courses. The designer will identify areas for improvement and then provide suggestions, guidance, and assistance in making the necessary improvements to the curriculum. The designer, working with DISAM subject matter experts (SMEs), will be responsible for ensuring that the format and content of all DISAM course catalog entries (syllabus), student advanced sheets, and lesson outlines are consistent and supportive of adult learning concepts. The assigned individual will also conduct a needs analysis for new curriculum and work

1004 1,044 Hours OPTION Graphic Arts/ Programing Support

FFP

(This is an optional position ) In accordance with the PWS section 5.1.4 , the contractor shall development of graphic arts, 2D and 3D animations, and programming support

1005 Cost OPTION Travel / ODC

COST

1006 3,654 Hours OPTION eLearning Developer / Technologists

FFP

Task 2: In…