HQ0013-17-P-0051sgnd.pdf
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SEE ADDENDUM
(No Collect Calls)b. TELEPHONE NUMBER 8. OFFER DUE DATE/LOCAL TIME
5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE
AUTHORIZED FOR LOCAL REPRODUCTION
PREVIOUS EDITION IS NOT USABLE
STANDARD FORM 1449 (REV. 2/2012)
Prescribed by GSA – FAR (48 CFR) 53.212
(TYPE OR PRINT)
(SIGNATURE OF CONTRACTING OFFICER)
ADDENDA ARE
26. TOTAL AWARD AMOUNT (For Gov t. Use Only )
23.
CODE 10. THIS ACQUISITION IS
SUCH ADDRESS IN OFFER
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT
BELOW IS CHECKED
TELEPHONE NO.(703) 224-7000
HQ00139. ISSUED BY
18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK
HQ001317P0051 07-Apr-2017
7. FOR SOLICITATION
INFORMATION CALL:
a. NAME
2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER
(TYPE OR PRINT)
30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER
30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA
27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.
25. ACCOUNTING AND APPROPRIATION DATA
1. REQUISITION NUMBER
20.
ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.
OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS
HQ001378228
ARE NOT ATTACHED
27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED
WOODROW W. BELL JR. / CONTRACTING OFFICER
See Schedule $56,800.00
(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE
SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:
. YOUR OFFER ON SOLICITATION
28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN
% FOR:SET ASIDE:UNRESTRICTED ORX
SMALL BUSINESS
17a.CONTRACTOR/ CODE 33PP4 33PP4FACILITY
OFFEROR CODE
DEFENSE SECURITY COOPERATION AGENCY-CON
WOODROW W. BELL JR
201 12TH STREET, SOUTH
SUITE 203
ARLINGTON VA 22202-5408
CULMEN INTERNATIONAL, LLC
DANIEL BERKON
99 CANAL CENTER PLZ STE 410
ALEXANDRIA VA 22314-1559
DFAS INDIANAPOLIS
DFAS IN VP DAI DSCA
INDIANAPOLIS IN 46249-0002
18a. PAYMENT WILL BE MADE BY CODE HQ0792
RATED ORDER UNDER
DPAS (15 CFR 700)
13a. THIS CONTRACT IS A
13b. RATING
CODE
SEE ITEM 9
15. DELIVER TO CODE HQ0013 16. ADMINISTERED BY
12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-
TION UNLESS BLOCK IS
MARKED
SEE SCHEDULE
14. METHOD OF SOLICITATION
RFQ IFB RFP
DEFENSE SECURITY COOPERATION AGENCY-STR
CAROLINE CHIN
STRATEGY PLANNING AND INTEGRATION
201 12TH STREET SOUTH
SUITE 203
ARLINGTON VA 22201-5408
FAX:
TEL: (703) 697-8952
SERVICE-DISABLED
VETERAN-OWNED
SMALL BUSINESS
8(A)
HUBZONE SMALL
BUSINESS
SIZE STANDARD:
$27,500,000
NAICS:
541511
X
OFFER DATED
29. AWARD OF CONTRACT: REF.
DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY
COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND
EMAIL: woodrow.w.bell.civ@mail.mil
703 697-8952TEL:
31c. DATE SIGNED
07-Apr-2017
SEE SCHEDULE
SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT
24.22.21.19.
WOMEN-OWNED SMALL BUSINESS (WOSB)
ELIGIBLE UNDER THE WOMEN-OWNED
SMALL BUSINESS PROGRAM
EDWOSB
32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS
(CONTINUED)
PAGE 2 OF32
ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________
32a. QUANTITY IN COLUMN 21 HAS BEEN
RECEIVED INSPECTED
32b. SIGNATURE OF AUTHORIZED GOVERNMENT
REPRESENTATIVE
32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT
REPRESENTATIVE
32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE
37. CHECK NUMBER
FINALPARTIALCOMPLETE
36. PAYMENT35. AMOUNT VERIFIED
CORRECT FOR
34. VOUCHER NUMBER
FINAL
33. SHIP NUMBER
PARTIAL
38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY
41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT
41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE
42a. RECEIVED BY (Print)
42b. RECEIVED AT (Location)
42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS
STANDARD FORM 1449 (REV. 2/2012) BACK
Prescribed by GSA – FAR (48 CFR) 53.212
AUTHORIZED FOR LOCAL REPRODUCTION
PREVIOUS EDITION IS NOT USABLE
SEE SCHEDULE
20.
SCHEDULE OF SUPPLIES/ SERVICES
21.
QUANTITY UNIT
22. 23.
UNIT PRICE
24.
AMOUNT
19.
ITEM NO.
HQ001317P0051
Section SF 1449 - CONTINUATION SHEET
ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
0001 4 Months $14,200.00 $56,800.00
PURCHASE REQUEST NUMBER: HQ001378228
FOB: Destination
The Database Management specialist shall provide all support to (1) perform technical database maintenance of the DSCA Security Assistance Management
Manual (SAMM); (2) prepare the annual Foreign Military Training Report
(FMTR) and the annual Interagency Working Group report on U.S. Government-
Sponsored International Exchanges and Training; and (3) to provide selected computer related services to perform custom data queries, to prepare data for senior level briefings and custom reports, and for other metric/statistical generation/refinement purposes.
FFP
Database Management Specialist
NET AMT $56,800.00
CIN: HQ0013782280001
ACRN AA
$56,800.00
PSC CD: R408
0002 1 Each NSP FOB: Destination
Manpower Reporting Requirement. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for DSCA via secure data collection site.
Contract Manpower Reporting shall be completed in accodance with paragraph 5.5 of the statement of work.
FOB: Destination
Contract Manpower Reporting
NET AMT
1001 1 Months $14,200.00 $14,200.00 OPTION FOB: Destination
The Database Management specialist shall provide all support to (1) perform technical database maintenance of the DSCA Security Assistance Management
Manual (SAMM); (2) prepare the annual Foreign Military Training Report
(FMTR) and the annual Interagency Working Group report on U.S. Government-
Sponsored International Exchanges and Training; and (3) to provide selected computer related services to perform custom data queries, to prepare data for senior level briefings and custom reports, and for other metric/statistical generation/refinement purposes.
NET AMT $14,200.00
1002 1 Each NSP OPTION FOB: Destination
Manpower Reporting Requirement. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for DSCA via secure data collection site.
Contract Manpower Reporting shall be completed in accodance with paragraph 5.5 of the statement of work.
Contract Manpower Reporting
NET AMT
PWS
Performance Work Statement for
Part 1: General Information
1.1 Description of services and introduction: The Contractor should provide Database management Specialist for non-personnel services necessary to support the Defense Security
Cooperation Agency (DSCA) Directorate for Strategy to: 1) maintain the data systems and configuration of the web-based DSCA Security Assistance Management Manual (SAMM)
DSCA 5105.38-M; 2) manage all aspects of data system development, modifications and utilization required to prepare two Congressionally-mandated annual reports; and 3) assist three DSCA directorates with other computer related services.
1.2. Background: The Defense Security Cooperation Agency (DSCA), a component of the U.S.
Department of Defense supports United States national security and foreign policy by developing the capability and capacity of our international partners to improve their own security. The agency also provides critical humanitarian assistance to our partners during time of crisis.
DSCA currently manages approximately 13,000 foreign military sales cases worth nearly $400 billion across over 224 countries and international organizations. DSCA has a requirement to maintain and publish an electronic policy manual for use by Security Cooperation stakeholders worldwide, and to compile technical data from Military Services, Geographic Combatant
Commands, and Security Cooperation Offices into two Congressionally-mandated annual reports.
1.3. Objective: DSCA requires technical database management support to (1) perform technical database maintenance of the DSCA Security Assistance Management Manual (SAMM); (2) prepare the annual Foreign Military Training Report (FMTR) and the annual Interagency
Working Group report on U.S. Government-Sponsored International Exchanges and Training;
and (3) to provide selected computer related services to perform custom data queries, to prepare data for senior level briefings and custom reports, and for other metric/statistical generation/refinement purposes. The Contractor shall propose the most efficient and effective approaches to obtain, compile, and report detailed data through a technically sound process, compliant with DoD security protocols, easily searchable, and stored in an archival database that can be readily updated based on historical data received from multiple data sources. The resulting data repositories shall be readily convertible into the fields required for formal reporting purposes and ad hoc report generation in response to specific tailored taskings.
1.4. Scope: The Contractor shall propose the most efficient and effective approaches to obtain, compile, and report detailed data through a technically sound process, compliant with DoD security protocols, easily searchable, and stored in an archival database that can be readily updated based on historical data received from multiple data sources. The resulting data repositories shall be readily convertible into the fields required for formal reporting purposes and ad hoc report generation in response to specific tailored taskings.
1.5 Period of performance: This is a labor hour contract. The contract shall be based on labor hours required to carry out the contract requirement. The contract will be for a base period described in paragraph 2.5 with two option years. In addition, a separate cost reimbursable travel line will be included to cover short out of area travel.
The Government reserves the right to extend the term of this contract in accordance with the terms and conditions contained in clause 52.217-9 entitled, “Option to Extend the Term of the
Contract.”
1.6. General Information.
1.6.1. Quality control (QC): The Contractor shall develop and maintain an effective QC program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services.
1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contracting Officer shall follow Federal Acquisition
Regulation (FAR) 52.212-4. “Contract Terms and Conditions-Commercial Items” for a
Contractor’s failure to perform satisfactory services or failure to correct non-conforming services.
1.6.3 Recognized Holidays: The contractor will not be required to work the below holidays:
New Year’s Day Labor Day
Martin Luther King Jr.’s Birthday Columbus Day
President’s Day Veteran’s Day
Independence Day Memorial Day
Thanksgiving Day Christmas Day
1.6.4. Emergency Base or Government Office Closures: When contractor employees are not allowed access to the worksite due to emergency closures, the Government shall not be charged for the previously scheduled work hours, unless the contractor can show work was performed and the Government received a benefit. The contracting officer shall have the option of seeking remedies which permit the contractor to (a) reschedule the time lost due to base closure or (b) report to an alternate duty location.
1.6.5. Hours of operation or place of performance. The Contractor shall be available for performance during normal business hours 0730 – 1700 (Eastern Standard Time) Monday through Friday, except federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government-directed facility closings.
The Contractor shall also be available during other times as specified by the DSCA in advance, to include Saturdays, Sundays, U.S. federal holidays and during hours outside normal business hours, for example, accommodating the schedules required by the needs of the database or report custodians and as established by the Contracting Officer Representative (COR) to minimize disruption of normal Government business.
The Contractor should perform data management requirements in Government locations. The
Contractor, if technically feasible, should have the capability to conduct further related work remotely from Contractor offices, or other Contractor-approved telework location. It is anticipated that meetings and communication between the Contractor and the Government will be conducted in person, by voice, teleconference or electronic media through the Contracting
Officers or the Contracting Officer Representative (COR). Contractor personnel are expected to travel to the physical location for which the contract include, but are not limited to:
DSCA
1225 Clark Street South
Suite 300
Arlington, VA 22202-4306.
The Government shall not be liable for any travel costs incurred without prior approval of the
Contracting Officer or COR.
1.6.6. Security requirements: The contractor is responsible for safeguarding information of a confidential or sensitive nature. Failure to safeguard any classified/proprietary information which may involve the contractor or the contractor’s personnel or to which they may have access may subject the contractor and/or the contractor’s employees to criminal liability. Provisions of the Privacy Act apply to all records and reports maintained by the contractor. All programs and materials developed at government expense during the course of this contract are the property of the government. At the time that the solicitation is issued, it shall be accompanied by a Contract
Security Specification, DD Form 254, Attachment B of the Solicitation. It will be applicable to any contract awarded as a result of this solicitation and will be completed at time of award. In accordance with DoD Directive 5220.22-M, Department of Defense Industrial Security Manual for Safeguarding Classified Information, and any revisions, thereto, as well as Industrial Security
Regulation DoD 5220.22-R. The overall classification of work associated with this PWS is
UNCLASSIFIED. Non-US Citizens are not permitted on this contract; personnel with dual citizenship may be permitted on the contract dependent upon ability to obtain a SECRET clearance. The costs of obtaining and maintaining required security clearances shall be the responsibility of the contractor. Contractor personnel providing database management services at DSCA are required to have a SECRET security clearance to work or access DSCA space.
Upon request, the Contractor shall provide verification of clearance to DSCA’s Security Officer and the DSCA COR. A DD254 for the Contractor is contained in the contract file. The
Contractor shall obtain a DoD Building Pass (Badge) through the Pentagon Badge Office.
1.6.6.1. Physical security. The Contractor shall be responsible for safeguarding all Government property provided for Contractor use, including hardware, software, documentation or drafts. At the close of each work period, Government facilities, equipment, and materials shall be secured.
1.6.7. Special qualifications. The Contractor should be thoroughly familiar with all Microsoft
Office applications, including database development and maintenance with Microsoft Access, Visual Basic code development and debugging, and project planning/tracking with Microsoft
Project. In addition, the Contractor should be familiar with the Drupal Content Management
System (installation administration, module and content development, site utilization), Microsoft
Server 2008 web hosting, and standardized web coding (HTML/CSS, PHP and Java Script) in accordance with development and administration of a DoD web site, and other electronic format and systems as approved by the Contracting Officer.
1.6.8. Post-award conference and periodic progress meetings: Contractor shall attend a post-award conference convened by DSCA in accordance with FAR Subpart 42.5. It is anticipated that all meetings will be conducted by teleconference, video teleconference, or electronic media if the Contractor is located outside the National Capital Region. The Contracting Officer, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor’s performance. At these meetings, the Contracting Officer shall apprise the Contractor of how the Government views the Contractor’s performance, and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the
Government.
1.6.9. Contracting Officer Representative (COR): A COR shall be appointed by the Contracting
Officer and will be responsible for ensuring that contract performance takes place in a timely fashion and in the most efficient manner.
1.6.10. Identification of Contractor employees: All Contractor personnel working in
Government offices and facilities shall identify themselves as Contractor employees and shall work with the Contracting Officer and his or her designee(s) and with the Government agency security office to ensure that they obtain the appropriate Government-issued identification cards and badges, pass cards and/or key cards and display any required badges or insignia prominently.
The Contractor shall ensure that all contract personnel are positively identified and have been issued the appropriate identification cards and badges and supporting documentation are available for perusal by the Contracting Officer and his or her designee and/or by the
Government agency security office. All Contractor personnel must also ensure that all documents and/or reports produced by Contractor personnel are suitably marked as Contractor products and/or that Contractor participation is appropriately disclosed.
1.6.11 Travel: Travel must be preapproved by the COR as required in support of this PWS. As requested by the government and in support of the stated tasks and deliverables, the contractor may be required to travel within the United States. Travel and per diem shall be reimbursed in accordance with the Joint Travel Regulations currently in effect and IAW FAR Part 31.205-46. All travel will be conducted at the minimum cost to the government. The Contractor shall provide a trip report detailing travelers, activities conducted, results accomplished and expenses incurred to the COR within 10 days of the completion of travel.
Part 2: Specific tasks
2.1. Basic services: The Contractor shall perform all functions necessary for maintaining the data systems and configuration of the DSCA Security Assistance Management Manual (SAMM), including (but not limited to) policy change tracking, application of policy updates to the
SAMM, web development/conversion of SAMM content, Drupal content management system integration, properly archive superseded documents, and maintenance of the policy document archive. The Contractor shall manage all aspects of data system development, modification and utilization required to prepare the annual Foreign Military Training Report (FMTR) and the
Interagency Working Group (IAWG) report on U.S. Government-Sponsored International
Exchanges and Training. This effort shall include (but not be limited to) the development and maintenance of the reporting data system, data set acquisition and integration, data verification and sanitization, and draft/final report package development, staffing, and coordination. The
Contractor shall provide services to the highest degree of accuracy, accessibility, and timeliness and the commercial standards for the work involved.
The Contractor shall continuously monitor and maintain security conditions and physical conditions to protect the original records and databases. Information assurance regulations to include DoDD 8500.01E, DoD 5200.1-R, DoD 5220.22-R, and other applicable DoD regulations must be complied with.
The Contractor shall designate a contract manager and an alternate who shall be responsible for the performance of the work. The name of the contract manager and the alternate who shall act for the Contractor when the manager is not available shall be designated in writing to the
Contracting Officer. The contract manager or alternate shall have full authority to act for the
Contractor on all contract matters relating to daily operation of this contract. The Contractor shall establish procedures to be used when neither the contract manager nor his or her alternate are available.
2.2. Government-furnished equipment (GFE) access: The Government will provide the working space needed for the duration of the contract. The Government will provide access to the
Nonclassified Internet Protocol Routing Network (NIPRNet), to the Secured Internet Protocol
Routing Network (SIPRNet), and to unclassified storage systems and containers as required.
2.3. The following are a notional list of tasks:
Security Assistance Management Manual (SAMM)
a. Maintenance of the SAMM and Policy Memo archive
b. Maintenance of the SAMM and Policy Memo tracking database, data, and visual basic modules
c. Maintenance of the existing E-SAMM website
d. Ensure electronic manual data currency, content consistency across text, tables, forms, and attachments, format compliance, and accuracy of referenced hyperlinks
e. Policy change incorporation into tracking database and electronic manual
f. Develop and maintain related Help Topics, Tables, Figures and Forms
g. Database research and data preparation/analysis in response to miscellaneous SAMM policy/content requests
Foreign Military Training Report (FMTR)
a. Tasking message preparation and associated actions
b. Data transmission/data receipt coordination with the various Department of Defense
(DoD), Department of State (DoS) data responders and through the Security
Assistance Network (SAN)
c. Data compilation
d. Data refinement and review for technical accuracy
e. Data analysis
f. Database table and code module management and modification
g. Data formatting for inclusion in formal report
h. Report coordination and processing
i. Generation of final version of report
j. After Action Report (AAR) for DSCA on data aspects of report preparation
Interagency Working Group (IWG) Report on U.S. Government-Sponsored International
Exchanges and Training
a. Data analysis
b. Database table and code module management and modification
c. Draft report generation from FMTR data set
d. Report coordination and processing
e. Data formulation and upload to IWG through FEDS portal
f. After Action Report (AAR) for DSCA on data aspects of report preparation
Other computer related services
a. Web development meeting support for selected DSCA Directorates
b. Maintenance and distribution of the DSCA International Military Student Absent
Without Leave (AWOL) listing
c. AWOL student lookup/verification within DSCA training management systems
d. Assist in conversion of Excess Defense Article (EDA) website to the DSCA.mil
Drupal site
e. Assist in routine briefing refinement, metrics/statistical data generation and refinement for use in reports, and miscellaneous office support tasks
f. Develop and maintain Strategy Directorate’s Microsoft SharePoint site
g. Manpower Reporting Requirement. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for DSCA via secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported anytime during
FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractor may direct question to the help desk at http://www.ecmra.mil/
2.4. The Initial Orientation Meeting should take place no later than 15 days after contract award.
2.5. Option Periods. The Government estimates that the Contractor’s services may be required for an option period of one (1) month.
Part 3 –Performance Requirement Summary (PRS)
3.0 Overview. This PRS summary identifies critical success factors for the contract. It identifies both the performance objectives for those factors and the performance threshold required for each performance objective. The Government reserves the right to surveil all services called for in the contract to determine whether or not the performance objectives and goals were met.
3.1. This PRS:
3.1.1 Lists the performance objectives for the required service that the Government will conduct surveillance upon.
3.1.2 The absence of any contract requirement from the PRS shall not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract including the clauses entitled “Inspection of Services” and “Default”.
3.1.3 Will be used as the baseline to develop a QASP. The QASP will identify the surveillance methods the Government will use to evaluate the contractor’s performance.
3.1.4 Surveillance methods may include: Random Sampling, 100 Percent Inspection, Periodic
Surveillance, Validated Customer Complaint, or any combination of the methods.
3.1.5 Methods of surveillance can change after contract award based on, but not limited to:
3.1.5.1 Acceptance of a contractor QC plan.
3.1.5.2 A partnering agreement which established the metrics to be used.
3.1.5.3 Contractor performance.
3.2 Performance Evaluation. Performance of a service will be evaluated to determine whether or not it meets the performance threshold. Re-performance at no cost to the Government is the preferred method of correcting any unacceptable performance. The contractor shall provide the Government written response why the performance threshold was not met, how performance will be returned to acceptable levels, and how recurrence of the cause will be prevented in the future.
3.3 Performance Requirements Summary. The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success and are as shown in Technical Exhibit #1 of the PWS.
3.4 The Government will monitor the Contractor’s performance under this contract by monitoring and reviewing daily activity and customer feedback. The Contractor will be given the opportunity to correct or address any adverse findings resulting from observations and feedback consistent with the Inspection/Acceptance clause in the contract. Failure to correct any major nonconformance could result in termination of the contract for cause and/or adversely impact the Contractor’s ability to be selected for future contracts as documented in the
Contractor Performance Assessment Report System (CPARS).
TECHNICAL EXHIBIT 1
PERFORMANCE REQUIREMENTS SUMMARY
The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.
Performance
Objective
Standard Performance
Threshold
Method of
Surveillance
Contractor shall provide sufficient technical support to provide for a retrievable, searchable, expandable, and report capable data base for Department of Defense use to create two specific
Congressionally mandated reports with required accompanying statistical analysis, to maintain the electronic version of the Security
Assistance
Management
Manual (SAMM), and to create/refine office technical briefing slides and generate metrics/statistical data for report/briefing use
Office Briefing slides and Metric/Statistical data
Database organization for multiple databases that can each be manipulated by non
IT staff and produce query results and reports
E-SAMM is updated, kept current, and compliant with search and security protocols
FMTR data and statistical analysis are ready for staffing in accordance with the established timeline;
higher level coordination results require only minor database corrections required to the DoD input provided to the
Department of State
(DoS) prior to DoS providing the formal report to Congress and publishing the releasable portions on the DoS public web site
Annual Security
Assistance input to
Interagency Working
Group Report on U.S.
Government-
Sponsored
International
Exchanges and
Training
95% accuracy with first draft and 100% accuracy with one rewrite on all
100% timely completion of all scheduled activities
Will refer any conflicts to
COR for resolution
95% accuracy with first draft and 100% accuracy with one rewrite on all
100% inspection of deliverables.
Periodic surveillance/
Periodic surveillance or feedback
Periodic surveillance
100% inspection of
CONTRACTING OFFICER’S REPRESENTATIVE
Name: Caroline Chin
Agency: Defense Security Cooperation Agency (DSCA)
Telephone: 703-607-9073
Email: caroline.s.chin.civ@mail.mil
ADMINISTRATIVE POINT OF CONTACT
Name: Woodrow Bell/Contracting Officer
Agency: Defense Security Cooperation Agency (DSCA)
Telephone: 703-602-1464
Fax: 703-601-2451
PART 2
DEFINITIONS & ACRONYMS
2. DEFINITIONS AND ACRONYMS:
2.1 DEFINITIONS:
Affiliates. means associated business concerns or individuals if, directly or indirectly--
(1) Either one controls or can control the other; or
(2) A third party controls or can control both.
For this contract, Officers or employees of the prime contractor and first tier subcontractors involved in the program and technical decision making process concerning this contract can be considered affiliates.
Contracting Officer’s Representative (COR). A representative from the requiring activity assigned by the Contracting Officer to perform surveillance and to act as liaison to the contractor
Defective Service. A service output that does not meet the standard of performance associated with it in the Performance Work Statement.
Interest. Organizational or financial interest.
Non-developmental items. Items the procuring agency determines were developed exclusively at private expense and sold in substantial quantities, on a competitive basis, to multiple State and local governments.
Professional and Consultant Services. Services rendered by persons who are members of a particular profession or possess a special skill and who are not officers or employees of the contractor.
Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.
Quality Control. Those actions taken by a contractor to control the performance of services so that they meet the requirements of the PWS.
Quality Assurance. Those actions taken by the government to assure services meet the requirements of the Performance Work Statement.
2.2. ACRONYMS:
DoD. Department of Defense
IAW. In Accordance With
OCI. Organizational Conflict of Interest
ODC. Other Direct Costs
PRS. Performance Requirements Summary
PWS. Performance Work Statement
QC. Quality Control
QDR. Quadrennial Defense Review
UIC. Unit Identification Code
PART 3
GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES
3.1 GENERAL: The government shall provide, the facilities, equipment, materials, and/or services listed below.
3.2 Equipment and Information: When authorized by the COR to perform on-site at Government facilities, adequate workspace, including desks, computer workstation setup, telephone, and other necessary equipment will be provided by the Government. The government will provide the contractor access to regulations, directives or other policy documents required to complete this task.
PART 4
CONTRACTOR FURNISHED
4.1 General: Except for those items specifically stated to be government furnished in Part 3, the contractor shall furnish everything required to perform this PWS.
PART 5
5.0 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)
5.1 Purpose. The role of the government in quality assurance is to ensure contract standards are achieved. The purpose of the QASP is to identify the methods and procedures the government will use to evaluate contractor actions while performing the requirements in the Performance
Work Statement (PWS). It is designed to provide an effective surveillance method by monitoring contractor performance for each listed performance objective in the Performance
Requirements Summary for the Consulting and Advisory Services contract.
The QASP provides a systematic method to evaluate the services the contractor is required to furnish. The QASP is based on the premise the government desires to maintain a quality standard for Consulting and Advisory Services and that a service contract is the best means of achieving that objective.
The QASP has been developed by the requiring activity. It is designed to provide direction to personnel performing contract surveillance activities. Personnel surveying the contract terms and conditions and Performance Work Statement requirements will periodically review the
QASP throughout the life of the contract.
5.2 Contracting Officer Representative (COR). The COR is responsible for quality assurance guidance and to ensure that contract quality requirements, provision, standards, and thresholds are defined, practical, enforceable, necessary, and verifiable.
5.2.1. The COR evaluates and documents contractor performance in accordance with the
QASP and PWS.
5.2.2. The COR notifies the Contracting Officer of any significant performance deficiencies.
5.2.3 The COR maintains surveillance documentation.
5.2.4. The COR recommends improvements to the QASP and PWS throughout the life of the contract.
5.3 Contracting Officer (KO). The Contracting Officer is responsible to safeguard the interests of the United States in contractual relationships. Only the contracting officer is authorized to bind the government and then, only to the extent of the authority delegated to them through the issuance of a warrant.
5.3.1 The KO delegates authority for inspection and/or acceptance in accordance with the terms of the contract.
5.3.2 The KO informs the contractor of the names, duties, and limitations of authority for all quality assurance personnel assigned to the contract.
5.4 Scope of Work. The contractor shall provide Database Management Specialist necessary to provide support for the services identified in the Performance Work Statement (PWS).
5.5 Quality Control Program. The contractor, not the government, is responsible for management and quality control actions to meet the terms of the contract.
The quality control program is the driver for quality. The contractor is required to develop a comprehensive program of inspections and monitoring actions. The first major step to ensuring a
“self-correcting” contract is to ensure that the quality control program, approved at the beginning of the contract, provides the measures needed to lead the contractor to success.
Once the quality control program is accepted, careful application of the process and standards presented in the remainder of this document will ensure a robust quality assurance program.
5.6 Surveillance Schedule. The Contracting Officer Representative (COR) will develop a surveillance schedule. Copies of the schedule shall be sent to the contract administrator five calendar days prior to the start of the month. The schedule shall be marked “FOR OFFICIAL
USE ONLY”. Changes to the surveillance schedule will be posted and copies sent to the contract administrator. Include documentation regarding reason for changes.
5.7 Surveillance Methods. This QASP shall incorporate a combination of 100% Inspection and
Validated Customer Complaint, where applicable, as the approach to ensure the contractor complies with the PWS requirements. Re-performance at no cost to the Government is the preferred method of correcting any unacceptable performance.
5.7.1 Validated Customer Complaint. Performance Requirement Summary (PRS) will be surveilled using this surveillance method. Anyone who observes unacceptable services, either incomplete or not performed, should immediately contact the COR. The
COR will conduct an investigation to determine the validity of the complaint. If the COR determines the complaint to be valid, the COR will document the findings and notify the customer and the contractor. The COR will retain the annotated copy of the written complaint for the government’s files. If the complaint is valid, the contractor will be given four hours to correct the defect.
5.7.2 The COR should inform the customer the approximate time the defect will be corrected and advise the customer to contact the COR if the defect is not corrected. The
COR will consider the customer complaint resolved unless notified otherwise by the customer.
5.7.3 The contractor shall return the written customer complaint document to the COR, completed with the actions taken to correct the defect. The government will retain this document to ensure the contractor has taken appropriate action(s) to prevent the recurrence of defects. The COR will retain and file the complaint form. At the end of each month, all validated complaints will be counted to determine if performance is satisfactory or unsatisfactory based on the criteria in the Performance Requirements
Summary.
5.7.4 Periodic Surveillance. PRS will be surveilled using the periodic surveillance method of surveillance.
5.7.5 100% Inspection. All PRS will include this method of surveillance for all
5.7.6 Surveillance Team. The surveillance team consists of the following key players:
Contracting Officer Representative, and Contracting Officers.
5.7.7 Unacceptable Performance. If the number of complaints/defects exceeds the performance threshold for any objective, the COR will determine the possible cause of this unacceptable performance. Government-caused complaints/defects shall not be counted against the contractor. The same applies to any other requirement of the contract when Government-caused complaints/defects are the cause of unacceptable contractor performance. If the contractor’s performance is judged unacceptable for any requirement by the COR, the COR will inform the contractor’s on-site representative, and request his or her signature and date of surveillance on documentation acknowledging notification.
If the on-site contractor representative refuses to sign, COR personnel shall annotate on the documentation the date and time of notification and name of representative and his/her refusal to acknowledge. If the contractor disputes the results of surveillance, COR must refer the contractor to the contracting officer for resolution.
5.7.8 Revisions. Revisions to this QASP are the joint responsibility of the requiring activity and the contracting office. Surveillance checklists may be revised jointly by COR personnel and contractor personnel. The contracting officer must approve the revisions in writing before being used by COR personnel.
5.8 Documentation Requirements. The Contracting Officer Representative is responsible for maintaining a Surveillance Folder at a designated location. The following information should be contained in the Surveillance Folder:
5.8.1 QASP
5.8.2 Contractor’s Quality Control Plan
5.8.3 Activity Log. A chronological log of the actions taken in the accomplishment of quality assurance.
5.8.4 Contract. Applicable portions of the contract and PWS, modifications, and delivery orders.
5.8.5 Appointment Letters and Training Certificates of the COR
5.8.6 Certification of Services Documentation
5.8.7 Surveillance Checklists
5.8.8 Quality Assurance Surveillance Schedules
5.8.9 Corrective Action Request Log
5.8.10 Corrective Action Requests
5.8.11 Monthly Surveillance Status Reports
5.8.12 Minutes/Memo’s/Miscellaneous Correspondence
PART 6
PERFORMANCE REQUIREMENTS SUMMARY (PRS)
6.0 Overview. This PRS summary identifies critical success factors for the contract. It identifies both the performance objectives for those factors and the performance threshold required for each performance objective. The Government reserves the right to surveil all services called for in the contract to determine whether or not the performance objectives and goals were met.
6.1. This PRS:
6.1.1 Lists the performance objectives for the required service that the Government will conduct surveillance upon.
6.1.2 The absence of any contract requirement from the PRS shall not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract including the clauses entitled “Inspection of Services” and
“Default”.
6.1.3 Will be used as the baseline to develop a QASP. The QASP will identify the surveillance methods the Government will use to evaluate the contractor’s performance.
6.1.4 Surveillance methods may include: Random Sampling, 100 Percent Inspection, Periodic Surveillance, Validated Customer Complaint, or any combination of the methods.
6.1.5 Methods of surveillance can change after contract award based on, but not limited to:
6.1.5.1 Acceptance of a contractor QC plan.
6.1.5.2 A partnering agreement which established the metrics to be used.
6.1.5.3 Contractor performance.
6.2 Performance Evaluation. Performance of a service will be evaluated to determine whether or not it meets the performance threshold. Re-performance at no cost to the Government is the preferred method of correcting any unacceptable performance. The contractor shall provide the
Government written response why the performance threshold was not met, how performance will be returned to acceptable levels, and how recurrence of the cause will be prevented in the future.
6.3 Performance Requirements Summary. The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success and are as shown in Technical
Exhibit #1 of the PWS.
INSPECTION AND ACCEPTANCE TERMS
Supplies/services will be inspected/accepted at:
CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY
0001 N/A N/A N/A Government
0002 N/A N/A N/A Government
1001 N/A N/A N/A Government
1002 N/A N/A N/A Government
DELIVERY INFORMATION
CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /
CAGE
0001 POP 07-APR-2017 TO
04-AUG-2017
N/A DEFENSE SECURITY COOPERATION
AGENCY-STR
CAROLINE CHIN
STRATEGY PLANNING AND
INTEGRATION
201 12TH STREET SOUTH
SUITE 203
ARLINGTON VA 22201-5408
703 697-9073
HQ0013
0002 POP 07-APR-2017 TO
04-AUG-2017
N/A (SAME AS PREVIOUS LOCATION)
1001 POP 05-AUG-2017 TO
07-SEP-2017
N/A (SAME AS PREVIOUS LOCATION)
1002 POP 05-AUG-2017 TO
07-SEP-2017
N/A (SAME AS PREVIOUS LOCATION)
ACCOUNTING AND APPROPRIATION DATA
AA: ^^011^097^^^X^8242^000^^252^D^MIN00000000^^^^^6809^00008522^012178^68_HQST^68_HQSTSPI -
DSC^DSCA_HQ_STR_FMS_NPAY_17^SPI^252.3-Other Con^^^
AMOUNT: $56,800.00
ACRN CLIN/SLIN CIN AMOUNT
AA 0001 HQ0013782280001 $56,800.00
CLAUSES INCORPORATED BY REFERENCE
52.202-1 Definitions NOV 2013
52.212-4 Contract Terms and Conditions--Commercial Items JAN 2017
52.232-1 Payments APR 1984
52.232-8 Discounts For Prompt Payment FEB 2002
52.232-11 Extras APR 1984
52.232-20 Limitation Of Cost APR 1984
52.232-39 Unenforceability of Unauthorized Obligations JUN 2013
52.243-4 Changes JUN 2007
52.246-4 Inspection Of Services--Fixed Price AUG 1996
52.246-5 Inspection Of Services Cost-Reimbursement APR 1984
52.246-6 Inspection--Time-And-Material And Labor-Hour MAY 2001
252.203-7000 Requirements Relating to Compensation of Former DoD
Officials
SEP 2011
252.203-7001 Prohibition On Persons Convicted of Fraud or Other Defense-
Contract-Related Felonies
DEC 2008
252.203-7002 Requirement to Inform Employees of Whistleblower Rights SEP 2013
252.203-7003 Agency Office of the Inspector General DEC 2012
252.204-7012 Safeguarding Covered Defense Information and Cyber
Incident Reporting
OCT 2016
252.205-7000 Provision Of Information To Cooperative Agreement Holders DEC 1991
252.209-7004 Subcontracting With Firms That Are Owned or Controlled By
The Government of a Country that is a State Sponsor of
Terrorism
OCT 2015
252.225-7001 Buy American And Balance Of Payments Program-- Basic
(Dec 2016)
DEC 2016
252.225-7002 Qualifying Country Sources As Subcontractors DEC 2016
252.225-7048 Export-Controlled Items JUN 2013
252.226-7001 Utilization of Indian Organizations and Indian-Owned
Economic Enterprises, and Native Hawaiian Small Business
Concerns
SEP 2004
252.232-7003 Electronic Submission of Payment Requests and Receiving
Reports
JUN 2012
252.237-7010 Prohibition on Interrogation of Detainees by Contractor
Personnel
JUN 2013
252.243-7001 Pricing Of Contract Modifications DEC 1991
CLAUSES INCORPORATED BY FULL TEXT
52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR
EXECUTIVE ORDERS--COMMERCIAL ITEMS (JAN 2017)
(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial items:
(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (JAN 2017)
(section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L.
113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).
(2) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (Nov 2015).
(3) 52.233-3, Protest After Award (AUG 1996) (31 U.S.C. 3553).
(4) 52.233-4, Applicable Law for Breach of Contract Claim (OCT 2004) (Public Laws 108-77 and 108-78 (19
U.S.C. 3805 note)).
(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items: (Contracting Officer check as appropriate.)
___ (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (Sept 2006), with Alternate I (Oct 1995)
(41 U.S.C. 4704 and 10 U.S.C. 2402).
_X___ (2) 52.203-13, Contractor Code of Business Ethics and Conduct (Oct 2015) (41 U.S.C. 3509).
X (3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (June
2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the American Recovery and Reinvestment
Act of 2009.)
___ (4) 52.204-10, Reporting Executive Compensation and First-Tier Subcontract Awards (Oct 2016) (Pub. L. 109-
282) (31 U.S.C. 6101 note).
___ (5) [Reserved]
___ (6) 52.204-14, Service Contract Reporting Requirements (Oct 2016) (Pub. L. 111-117, section 743 of Div.
C).
___ (7) 52.204-15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts (Oct 2016) (Pub.
L. 111-117, section 743 of Div. C).
X (8) 52.209-6, Protecting the Government's Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment. (Oct 2015) (31 U.S.C. 6101 note).
____ (9) 52.209-9, Updates of Publicly Available Information Regarding Responsibility Matters (July 2013) (41
U.S.C. 2313).
____ (10) [Reserved]
____ (11)(i) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (NOV 2011) (15 U.S.C. 657a).
____ (ii) Alternate I (NOV 2011) of 52.219-3.
____ (12) (i) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns (OCT 2014)
(if the offeror elects to waive the preference, it shall so indicate in its offer) (15 U.S.C. 657a).
____ (ii) Alternate I (JAN 2011) of 52.219-4.
____ (13) [Reserved]
____ (14)(i) 52.219-6, Notice of Total Small Business Set-Aside (NOV 2011) (15 U.S.C. 644).
____ (ii) Alternate I (NOV 2011).
____ (iii) Alternate II (NOV 2011).
____ (15)(i) 52.219-7, Notice of Partial Small Business Set-Aside (June 2003) (15 U.S.C. 644).
____ (ii) Alternate I (Oct 1995) of 52.219-7.
____ (iii) Alternate II (Mar 2004) of 52.219-7.
____ (16) 52.219-8, Utilization of Small Business Concerns (Nov 2016) (15 U.S.C. 637(d)(2) and (3)).
____ (17)(i) 52.219-9, Small Business Subcontracting Plan (Jan 2017) (15 U.S.C. 637(d)(4)).
____ (ii) Alternate I (Nov 2016) of 52.219-9.
____ (iii) Alternate II (Nov 2016) of 52.219-9.
____ (iv) Alternate III (Nov 2016) of 52.219-9.
____ (v) Alternate IV (Nov 2016) of 52.219-9.
____ (18) 52.219-13, Notice of Set-Aside of Orders (NOV 2011) (15 U.S.C. 644(r)).
____ (19) 52.219-14, Limitations on Subcontracting (JAN 2017) (15 U.S.C. 637(a)(14)).
____ (20) 52.219-16, Liquidated Damages—Subcon-tracting Plan (Jan 1999) (15 U.S.C. 637(d)(4)(F)(i)).
____ (21) 52.219-27, Notice of Service-Disabled Veteran-Owned Small Business Set-Aside (NOV 2011) (15 U.S.C.
657f).
____ (22) 52.219-28, Post Award Small Business Program Rerepresentation (July 2013) (15 U.S.C. 632(a)(2)).
____ (23) 52.219-29, Notice of Set-Aside for, or Sole Source Award to, Economically Disadvantaged Women-
Owned Small Business Concerns (Dec 2015) (15 U.S.C. 637(m)).
____(24) 52.219-30, Notice of Set-Aside for, or Sole Source Award to, Women-Owned Small Business Concerns
Eligible Under the Women-Owned Small Business Program (Dec 2015) (15 U.S.C. 637(m)).
____ (25) 52.222-3, Convict Labor (June 2003) (E.O. 11755).
____(26) 52.222-19, Child Labor--Cooperation with Authorities and Remedies (Oct 2016) (E.O. 13126).
____ (27) 52.222-21,…
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