HP Information Sheet - 2.4.25.docx

DOCX document 5 MB Posted

Attached to
Copiers, Printers, Scanners, Related Software and Services
Contract number
505ENT-M25-MFDCOPIER-00
Issued by
Wisconsin

About this file

This document is an HP Inc. Information Sheet and supporting materials for Wisconsin Contract No. 505ENT-M25-MFDCOPIER-05, which operates under NASPO ValuePoint Master Agreement No. 187822. The contract serves Wisconsin state agencies and other government entities, with HP Inc. as the contractor providing multi-function devices and related services. The document includes authorized dealer listings for multiple states including Delaware, Georgia, Illinois, Indiana, Maine, Massachusetts, Michigan (REMC), Minnesota, Mississippi, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Texas, Virginia, Washington DC, West Virginia, Wisconsin, and Wyoming, though many state sections show blank dealer information.

The contract covers Groups A-H products and services including A3 and A4 multi-function devices, single-function printers, large/wide format equipment, scanners, software, and consumable supplies. Pricing is available through HP's authorized resellers, the online NASPO ValuePoint Store, and published price lists. The Wisconsin Participating Addendum establishes specific terms including quarterly sales reporting requirements, service level agreements with performance metrics (96% uptime, 4-hour response times, 80% first-time fix rates), and maintenance service templates with cost-per-copy billing options. The contract includes comprehensive attachments covering lease agreements, maintenance services, managed print services, and return policies, with HP Financial Services providing leasing options and various support programs for participating entities.

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Text version

HP INC

Wisconsin Contract No. 505ENT-M25-MFDCOPIER-05 NASPO Master Agreement (MA) No. 187822

CONTRACT DETAILS

Groups
A – Multi-Function Devices, A3

B – Multi-Function Devices, A4 D – Single Function Printers E – Large/Wide Format Equipment F – Scanners G – Software H – Consumable Supplies

Pricing Sources
· Contact Contractor or their Authorized Reseller via e-mail or phone

· Online NASPO ValuePoint Store: http://www.hp.com/buy/wi

· NASPO Price List (located in the “Product Documents” accordion): https://www.naspovaluepoint.org/portfolio/multi-function-devices-and-related-software-services-and-cloud-solutions/hp-inc/

Contractor Information
State of Wisconsin Contacts

Sales Representative contacts:

Dan Van Camp, Field Account Executive – Wisconsin 414-687-6633 Daniel.Van-Camp@HP.com

Michael Byrd, Inside Account Manager 505.415.7026 michael.byrd@hp.com

Contract and Escalation contact:

Elizabeth Leach, Contract Sales Manager 501.849.4740 elizabeth.leach@hp.com

Order Management Customer Support:

Direct SLED West at directsledwest@hp.com

HP Business Tech Support and Warranty Repair http://www.hp.com/support or call 1-800-334-5144 (- (24/7)

Email Orders to: psorderprocessing@hp.com

HP Order Address HP Inc.

Attn: SLED Order 2351 HP Way Rio Rancho, NM 87144 HP Remittance Address HP Inc.

13207 Collection Center Dr.

Chicago, IL 60693-3207

STAR Supplier ID: Ending in 39950

Authorized Reseller’s Information

Special Notes
The purchase order and payment should be made out to the organization (Contractor or Authorized Reseller) the State accepts the quote from. That organization will also provide tracking, escalation, invoices, and pre- and post- sales support. If you need further assistance regarding your experience under this contract, feel free to escalate to Elizabeth Leach (contact information above).

CONTRACT DOCUMENTS AND APPLICABLE MA FORMS

Participating Addendum

NASPO Master Agreement

Service Level Agreement *This document is part of the PA but attached separately for convenience.

Maintenance Services Cost per Copy Template

Managed Supplies Delivery Agreement SOW Template

Maintenance Services Managed Cartridge Billing Template

Return Policy for Drop Ship Equipment

2 | Page image1.emf

HP Dealer List 2.4.25.xlsx Delaware

Manufacturer Identifying Information

Manufacturer Name: HP Inc.

Address: 1501 Page Mill Road

City: Palo Alto State: CA Zip: 94304

Manufacturer Sales Contact: Elizabeth Leach

Phone: 501.849.4740 Email: elizabeth.leach@hp.com

Website: www.hp.com

FEIN: 94-1081436

Dealer (Delaware)

Company Name: Reprographic Products Group Inc.

RPG Digital Print Solutions

Address: 320 2nd Street

City: Laurel State: MD Zip: 20707

Primary Contact: Dean Southee

Phone: 301-498-3225 Email: dsouthee@rpg.com

Website: www.reonline.com

FEIN: 52-1716844

Areas Covered: All Cities and Counties

Dealer (Delaware)

Company Name: Daly Computers

Address: 22521 Gateway Center

City: Clarksburg State: MD Zip: 20871

Primary Contact: Ed Hough

Phone: 301-670-0381 Email: ed.hough@daly.com

Website: www.daly.com

FEIN: 52-1541086

Areas Covered: All Cities and Counties

Dealer (Delaware)

Company Name: Marco, Inc.

Address: 501 Fulling Mill Rd.

City: Middletown State: PA Zip: 17051

Primary Contact: Matt Floyd

Phone: 800-847-3001 Email: matthew.floyd@marconet.com

Website: www.marconet.com

FEIN: 410991721

Areas Covered: All Cities and Counties

Exhibit H

Dealers for Copiers, Printers, Related Devices & Managed Print Services
State by StateRFP-NP-18-001

Manufacturer Name:

Page &P mailto:dsouthee@rpg.commailto:ed.hough@daly.comhttp://www.daly.com/http://www.reonline.com/mailto:matthew.floyd@marconet.comhttp://www.marconet.com/mailto:elizabeth.leach@hp.comhttp://www.hp.com/

Georgia

Manufacturer Identifying Information

Manufacturer Name: HP Inc.

Address: 1501 Page Mill Road

City: Palo Alto State: CA Zip: 94304

Manufacturer Sales Contact: Elizabeth Leach

Phone: 501.849.4740 Email: elizabeth.leach@hp.com

Website: www.hp.com

FEIN: 94-1081436

Dealer (Georgia)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Georgia)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Georgia)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Georgia)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Georgia)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Georgia)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Georgia)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealers for Copiers, Printers, Related Devices & Managed Print Services
State by StateRFP-NP-18-001

Page &P mailto:elizabeth.leach@hp.comhttp://www.hp.com/

Illinois

Manufacturer Identifying Information

Manufacturer Name: HP Inc.

Address: 1501 Page Mill Road

City: Palo Alto State: CA Zip: 94304

Manufacturer Sales Contact: Elizabeth Leach

Phone: 501.849.4740 Email: elizabeth.leach@hp.com

Website: www.hp.com

FEIN: 94-1081436

Dealer (Illinois)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Illinois)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Illinois)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Illinois)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Illinois)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Illinois)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Illinois)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealers for Copiers, Printers, Related Devices & Managed Print Services
State by StateRFP-NP-18-001

Page &P

Indiana

Manufacturer Identifying Information

Manufacturer Name: HP Inc.

Address: 1501 Page Mill Road

City: Palo Alto State: CA Zip: 94304

Manufacturer Sales Contact: Elizabeth Leach

Phone: 501.849.4740 Email: elizabeth.leach@hp.com

Website: www.hp.com

FEIN: 94-1081436

Dealer (Indiana)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Indiana)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Indiana)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Indiana)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Indiana)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Indiana)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Indiana)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealers for Copiers, Printers, Related Devices & Managed Print Services
State by StateRFP-NP-18-001

Page &P

Maine

Manufacturer Identifying Information

Manufacturer Name: HP Inc.

Address: 1501 Page Mill Road

City: Palo Alto State: CA Zip: 94304

Manufacturer Sales Contact: Elizabeth Leach

Phone: 501.849.4740 Email: elizabeth.leach@hp.com

Website: www.hp.com

FEIN: 94-1081436

Dealer (Maine)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Maine)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Maine)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Maine)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Maine)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Maine)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Maine)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealers for Copiers, Printers, Related Devices & Managed Print Services
State by StateRFP-NP-18-001

Page &P

Massachusetts

Manufacturer Identifying Information

Manufacturer Name: HP Inc.

Address: 1501 Page Mill Road

City: Palo Alto State: CA Zip: 94304

Manufacturer Sales Contact: Elizabeth Leach

Phone: 501.849.4740 Email: elizabeth.leach@hp.com

Website: www.hp.com

FEIN: 94-1081436

Dealer (Massachusetts)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Massachusetts)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Massachusetts)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Massachusetts)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Massachusetts)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Massachusetts)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealers for Copiers, Printers, Related Devices & Managed Print Services
State by StateRFP-NP-18-001

Page &P

Michigan(REMC)

Manufacturer Identifying Information

Manufacturer Name: HP Inc.

Address: 1501 Page Mill Road

City: Palo Alto State: CA Zip: 94304

Manufacturer Sales Contact: Elizabeth Leach

Phone: 501.849.4740 Email: elizabeth.leach@hp.com

Website: www.hp.com

FEIN: 94-1081436

Dealer (Michigan/REMC)

Company Name: Inacomp

Address: 17250 West 12 Mile Rd

City: Southfield State: MI Zip: 48076

Primary Contact: Jamie Ogden

Phone: 248-599-5700 Email: jamie.ogden@inacompTSG.com

Website: inacomp.net

FEIN:

Areas Covered: All Cities and Counties

Dealer (Michigan/REMC)

Company Name: Marco Technologies LLC

Address: 7003 W Lake Street Suite 100

City: St. Louis Park State: MN Zip: 55426

Primary Contact: Dan Larkin

Phone: 651-288-6915 Email: dan.larkin@marconet.com

Website: https://www.marconet.com/

FEIN: 41-0991721

Areas Covered: All Cities and Counties

Dealer (Michigan/REMC)

Company Name: Sehi Computer Products

Address: 2930 Bond Street

City: Rochester State: MI Zip: 48309

Primary Contact: Craig Sehi

Phone: 248-299-1580 Email: craig@sehi.com

Website: www.sehi.com

FEIN:

Areas Covered: All Cities and Counties

Dealer (Michigan/REMC)

Company Name: SHI International Corp.

Address: 290 Davidson Avenue

City: Somerset State: NJ Zip: 08873

Primary Contact: Nick Grappone

Phone: 908-208-3223 Email: nick_grappone@shi.com

Website: www.shi.com

FEIN: 22-3009648

Areas Covered: All Cities and Counties

Dealers for Copiers, Printers, Related Devices & Managed Print Services
State by StateRFP-NP-18-001

Page &P mailto:jamie.ogden@inacompTSG.commailto:dan.larkin@marconet.comhttps://www.marconet.com/mailto:craig@sehi.comhttp://www.sehi.com/mailto:nick_grappone@shi.comhttp://www.shi.com/mailto:elizabeth.leach@hp.comhttp://www.hp.com/

Minnesota

Manufacturer Identifying Information

Manufacturer Name: HP Inc.

Address: 1501 Page Mill Road

City: Palo Alto State: CA Zip: 94304

Manufacturer Sales Contact: Elizabeth Leach

Phone: 501.849.4740 Email: elizabeth.leach@hp.com

Website: www.hp.com

FEIN: 94-1081436

Dealer (Minnesota)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Minnesota)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Minnesota)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Minnesota)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Minnesota)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Minnesota)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Minnesota)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealers for Copiers, Printers, Related Devices & Managed Print Services
State by StateRFP-NP-18-001

Page &P

Mississippi

Manufacturer Identifying Information

Manufacturer Name: HP Inc.

Address: 1501 Page Mill Road

City: Palo Alto State: CA Zip: 94304

Manufacturer Sales Contact: Elizabeth Leach

Phone: 501.849.4740 Email: elizabeth.leach@hp.com

Website: www.hp.com

FEIN: 94-1081436

Dealer (Mississippi)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Mississippi)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Mississippi)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Mississippi)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Mississippi)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Mississippi)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Mississippi)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealers for Copiers, Printers, Related Devices & Managed Print Services
State by StateRFP-NP-18-001

Page &P

New York

Manufacturer Identifying Information

Manufacturer Name: HP Inc.

Address: 1501 Page Mill Road

City: Palo Alto State: CA Zip: 94304

Manufacturer Sales Contact: Elizabeth Leach

Phone: 501.849.4740 Email: elizabeth.leach@hp.com

Website: www.hp.com

FEIN: 94-1081436

Dealer (New York)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (New York)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (New York)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (New York)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (New York)

Company Name:

Address:

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Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (New York)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (New York)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealers for Copiers, Printers, Related Devices & Managed Print Services
State by StateRFP-NP-18-001

Page &P

North Carolina

Manufacturer Identifying Information

Manufacturer Name: HP Inc.

Address: 1501 Page Mill Road

City: Palo Alto State: CA Zip: 94304

Manufacturer Sales Contact: Elizabeth Leach

Phone: 501.849.4740 Email: elizabeth.leach@hp.com

Website: www.hp.com

FEIN: 94-1081436

Dealer (North Carolina)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (North Carolina)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (North Carolina)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (North Carolina)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (North Carolina)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (North Carolina)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (North Carolina)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealers for Copiers, Printers, Related Devices & Managed Print Services
State by StateRFP-NP-18-001

Page &P

Ohio

Manufacturer Identifying Information

Manufacturer Name: HP Inc.

Address: 1501 Page Mill Road

City: Palo Alto State: CA Zip: 94304

Manufacturer Sales Contact: Elizabeth Leach

Phone: 501.849.4740 Email: elizabeth.leach@hp.com

Website: www.hp.com

FEIN: 94-1081436

Dealer (Ohio)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Ohio)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Ohio)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Ohio)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Ohio)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Ohio)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Ohio)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealers for Copiers, Printers, Related Devices & Managed Print Services
State by StateRFP-NP-18-001

Page &P

Oklahoma

Manufacturer Identifying Information

Manufacturer Name: HP Inc.

Address: 1501 Page Mill Road

City: Palo Alto State: CA Zip: 94304

Manufacturer Sales Contact: Elizabeth Leach

Phone: 501.849.4740 Email: elizabeth.leach@hp.com

Website: www.hp.com

FEIN: 94-1081436

Dealer (Oklahoma)

Company Name: ImageNet Consulting

Address: 913 N Broadway

City: Oklahoma City State: OK Zip: 73102

Primary Contact: David North

Phone: 405-600-1347 Email: dnorth@imagenetconsulting.com

Website: www.imagenetconsulting.com

FEIN: 45-3028912

Areas Covered: All Cities and Counties

Dealer (Oklahoma)

Company Name: Standley Systems

Address: 26 E. Main St

City: Oklahoma City State: OK Zip: 73104

Primary Contact: John Baker

Phone: 405.224.0819 Email: jbaker@standleys.com

Website: https://standleys.com/locations/

FEIN:

Areas Covered: All Cities and Counties

Dealer (Oklahoma)

Company Name: Itsavvy

Address: 313 S Rohlwing Road

City: Addison State: IL Zip: 60101

Primary Contact: Brian Fields

Phone: (630) 396-6305 Email: bfields@ITsavvy.com

Website: www.itsavvy.com

FEIN:

Areas Covered: All Cities and Counties

Dealer (Oklahoma)

Company Name: Paragon Micro

Address: 2 Corporate Drive, Suite 105

City: Lake Zurich State: IL Zip: 60047

Primary Contact: Joe Yamour

Phone: (703) 403-9820 Email: JYamour@paragonmicro.com

Website: www.paragonmicro.com

FEIN:

Areas Covered: All Cities and Counties

Dealer (Oklahoma)

Company Name: Harris Technologies, Inc

Address: 1435 S 18th St Suite 149

City: St Louis State: MO Zip: 63104

Primary Contact: Jim Heffernan, VP of Sales

Phone: 800-729-9719 Email: Jim.Heffernan@harristechnologies.com

Website: www.harristechnologies.com

FEIN: 74-3176129

Areas Covered: All Cities and Counties

Dealer (Oklahoma)

Company Name: SumnerOne Inc

Address: 5460 S Garnett Rd

City: Tulsa State: OK Zip: 74146

Primary Contact: Todd Maxson

Phone: 405-761-9199 Email: tmaxson@sumnerone.com

Website: www.sumnerone.com

FEIN: 43-1332770

Areas Covered: All Cities and Counties

Dealers for Copiers, Printers, Related Devices & Managed Print Services
State by StateRFP-NP-18-001

Page &P http://www.imagenetconsulting.com/mailto:Jim.Heffernan@harristechnologies.commailto:tmaxson@sumnerone.comhttp://www.sumnerone.com/mailto:elizabeth.leach@hp.comhttp://www.hp.com/mailto:dnorth@imagenetconsulting.commailto:jbaker@standleys.comhttps://standleys.com/locations/mailto:bfields@ITsavvy.comhttp://www.itsavvy.com/mailto:JYamour@paragonmicro.comhttp://www.paragonmicro.com/http://www.harristechnologies.com/

Pennsylvania

Manufacturer Identifying Information

Manufacturer Name: HP Inc.

Address: 1501 Page Mill Road

City: Palo Alto State: CA Zip: 94304

Manufacturer Sales Contact: Elizabeth Leach

Phone: 501.849.4740 Email: elizabeth.leach@hp.com

Website: www.hp.com

FEIN: 94-1081436

Dealer (Pennsylvania)

Company Name:

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Primary Contact:

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Dealer (Pennsylvania)

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Dealer (Pennsylvania)

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Dealer (Pennsylvania)

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Dealer (Pennsylvania)

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Dealer (Pennsylvania)

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Dealer (Pennsylvania)

Company Name:

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Areas Covered:

Dealers for Copiers, Printers, Related Devices & Managed Print Services
State by StateRFP-NP-18-001

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Puerto Rico

Manufacturer Identifying Information

Manufacturer Name: HP Inc.

Address: 1501 Page Mill Road

City: Palo Alto State: CA Zip: 94304

Manufacturer Sales Contact: Elizabeth Leach

Phone: 501.849.4740 Email: elizabeth.leach@hp.com

Website: www.hp.com

FEIN: 94-1081436

Dealer (Puerto Rico)

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Primary Contact:

Phone: Email:

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Dealer (Puerto Rico)

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Dealer (Puerto Rico)

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Dealer (Puerto Rico)

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Dealer (Puerto Rico)

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Dealer (Puerto Rico)

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Dealer (Puerto Rico)

Company Name:

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Areas Covered:

Dealers for Copiers, Printers, Related Devices & Managed Print Services
State by StateRFP-NP-18-001

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South Carolina

Manufacturer Identifying Information

Manufacturer Name: HP Inc.

Address: 1501 Page Mill Road

City: Palo Alto State: CA Zip: 94304

Manufacturer Sales Contact: Elizabeth Leach

Phone: 501.849.4740 Email: elizabeth.leach@hp.com

Website: www.hp.com

FEIN: 94-1081436

Dealers for Copiers, Printers, Related Devices & Managed Print Services
State by StateRFP-NP-18-001

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Tennessee

Manufacturer Identifying Information

Manufacturer Name: HP Inc.

Address: 1501 Page Mill Road

City: Palo Alto State: CA Zip: 94304

Manufacturer Sales Contact: Elizabeth Leach

Phone: 501.849.4740 Email: elizabeth.leach@hp.com

Website: www.hp.com

FEIN: 94-1081436

Dealer (Tennessee)

Company Name:

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Dealer (Tennessee)

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Dealer (Tennessee)

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Primary Contact:

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Dealer (Tennessee)

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Dealer (Tennessee)

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Primary Contact:

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Dealer (Tennessee)

Company Name:

Address:

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Primary Contact:

Phone: Email:

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Dealer (Tennessee)

Company Name:

Address:

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Primary Contact:

Phone: Email:

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FEIN:

Areas Covered:

Dealers for Copiers, Printers, Related Devices & Managed Print Services
State by StateRFP-NP-18-001

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Texas

Manufacturer Identifying Information

Manufacturer Name: HP Inc.

Address: 1501 Page Mill Road

City: Palo Alto State: CA Zip: 94304

Manufacturer Sales Contact: Elizabeth Leach

Phone: 501.849.4740 Email: elizabeth.leach@hp.com

Website: www.hp.com

FEIN: 94-1081436

Dealer (Texas)

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Dealer (Texas)

Company Name:

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Areas Covered:

Dealer (Texas)

Company Name:

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Primary Contact:

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Dealer (Texas)

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Dealer (Texas)

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Dealer (Texas)

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Dealer (Texas)

Company Name:

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Phone: Email:

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FEIN:

Areas Covered:

Dealers for Copiers, Printers, Related Devices & Managed Print Services
State by StateRFP-NP-18-001

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Virginia

Manufacturer Identifying Information

Manufacturer Name: HP Inc.

Address: 1501 Page Mill Road

City: Palo Alto State: CA Zip: 94304

Manufacturer Sales Contact: Elizabeth Leach

Phone: 501.849.4740 Email: elizabeth.leach@hp.com

Website: www.hp.com

FEIN: 94-1081436

Dealer (Virginia)

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Address:

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Primary Contact:

Phone: Email:

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Areas Covered:

Dealer (Virginia)

Company Name:

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Phone: Email:

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FEIN:

Areas Covered:

Dealer (Virginia)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Virginia)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

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Areas Covered:

Dealer (Virginia)

Company Name:

Address:

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Primary Contact:

Phone: Email:

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Areas Covered:

Dealer (Virginia)

Company Name:

Address:

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Primary Contact:

Phone: Email:

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Areas Covered:

Dealer (Virginia)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

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Areas Covered:

Dealers for Copiers, Printers, Related Devices & Managed Print Services
State by StateRFP-NP-18-001

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Washington DC

Offeror must identify each page with their company name and the name of their sales contact that covers that State

Offeror must provide a list of all of their Authorized Dealers

Offeror must identify the areas (by city or county) that each Authorized Dealer covers

Manufacturer Identifying Information

Manufacturer Name: HP Inc.

Address: 1501 Page Mill Road

City: Palo Alto State: CA Zip: 94304

Manufacturer Sales Contact: Elizabeth Leach

Phone: 501.849.4740 Email: elizabeth.leach@hp.com

Website: www.hp.com

FEIN: 94-1081436

Dealer (Washington DC)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Washington DC)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Washington DC)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Washington DC)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

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FEIN:

Areas Covered:

Dealer (Washington DC)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Washington DC)

Company Name:

Address:

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Primary Contact:

Phone: Email:

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FEIN:

Areas Covered:

Dealer (Washington DC)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

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FEIN:

Areas Covered:

Dealers for Copiers, Printers, Related Devices & Managed Print Services
State by StateRFP-NP-18-001

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West Virginia

Offeror must identify each page with their company name and the name of their sales contact that covers that State

Offeror must provide a list of all of their Authorized Dealers

Offeror must identify the areas (by city or county) that each Authorized Dealer covers

Manufacturer Identifying Information

Manufacturer Name: HP Inc.

Address: 1501 Page Mill Road

City: Palo Alto State: CA Zip: 94304

Manufacturer Sales Contact: Elizabeth Leach

Phone: 501.849.4740 Email: elizabeth.leach@hp.com

Website: www.hp.com

FEIN: 94-1081436

Dealer (West Virginia)

Company Name:

Address:

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Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (West Virginia)

Company Name:

Address:

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Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (West Virginia)

Company Name:

Address:

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Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (West Virginia)

Company Name:

Address:

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Primary Contact:

Phone: Email:

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Areas Covered:

Dealer (West Virginia)

Company Name:

Address:

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Phone: Email:

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Areas Covered:

Dealer (West Virginia)

Company Name:

Address:

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Primary Contact:

Phone: Email:

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Areas Covered:

Dealer (West Virginia)

Company Name:

Address:

City: State: Zip:

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Phone: Email:

Website:

FEIN:

Areas Covered:

Dealers for Copiers, Printers, Related Devices & Managed Print Services
State by StateRFP-NP-18-001

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Wisconsin

Manufacturer Identifying Information

Manufacturer Name: HP Inc.

Address: 1501 Page Mill Road

City: Palo Alto State: CA Zip: 94304

Manufacturer Sales Contact: Elizabeth Leach

Phone: 501.849.4740 Email: elizabeth.leach@hp.com

Website: www.hp.com

FEIN: 94-1081436

Dealer (Wisconsin)

Company Name: Corporate Business Systems, Inc.

Address: 6300 Monona Dr

City: Madison State: WI Zip: 53716

Primary Contact: Mike Blake

Phone: 608.210.4906 Email: mblake@corpbussystems.com

Website: https://www.corpbussystems.com/

FEIN: 39-1915759

Areas Covered: Madison

Dealer (Wisconsin)

Company Name: E. O. Johnson Company, Inc.

Address: 1505 Prairie Lane

City: Eau Claire State: WI Zip: 54703

Primary Contact: Dave Johnson

Phone: 715.832.7722 Email: djohnson@eojohnson.com

Website: https://www.eojohnson.com/

FEIN: 39-1036078

Areas Covered: Wausau, La Crosse

Dealer (Wisconsin)

Company Name: James Imaging Systems Inc.

Address: 3375 Intertech Drive

City: Brookfield State: WI Zip: 53045

Primary Contact: Tom Tegeder

Phone: 262.781.7700 Email: ttegeder@jamesimaging.com

Website: https://www.jamesimaging.com/

FEIN: 39-1272752

Areas Covered: Brookfield, Milwaukee, Sheboygan, Appleton, Green Bay

Dealer (Wisconsin)

Company Name: Mastergraphics Incorporated

Address: 2920 Marketplace Drive Suite 101

City: Fitchburg State: WI Zip: 53719

Primary Contact: Kevin Carr

Phone: 608.256.4884 Email: kevin.carr@mastergraphics.com

Website: https://www.mastergraphics.com/

FEIN: 39-0975795

Areas Covered: All Cities and Counties

Dealer (Wisconsin)

Company Name: Vanguard Computers, Inc.

Address: 13100 W. Lisbon Road

City: Brookfield State: WI Zip: 53005

Primary Contact:

Phone: 414.430.1750 Email: sales@vanguardinc.com

Website: www.vanguardinc.com

FEIN: 39-1752483

Areas Covered: All Cities and Counties

Dealer (Wisconsin)

Company Name: IMAGETEC L.P.

Address: 4509 Prime Pkwy

City: McHenry State: IL Zip: 60050

Primary Contact: Mike Fahey

Phone: 920.991.9825 Email: mfahey@imagetec.com

Website: http://www.imagetec.com/

FEIN: 36-3822457

Areas Covered: Appleton, Sheboygan

Dealer (Wisconsin)

Company Name: Dimax Office Solutions Inc

Address: 4336 Milton Ave Suite 130

City: Janesville State: WI Zip: 53546

Primary Contact: Aaron Falk

Phone: 608.422.1100 Email: aaronf@dimaxusa.com

Website: www.dimaxusa.com

FEIN: 20-8555607

Areas Covered: All Cities and Counties

Dealer (Wisconsin)

Company Name: Dex Imaging, LLC

Address: 5109 W Lemon St

City: Tampa State: FL Zip: 33609

Sales Contact: Buddy Shaver

Phone: 813.288.8080 Email: buddy.shaver@deximaging.com

Website: https://www.deximaging.com

FEIN: 04-2896127

Areas Covered: All Cities and Counties

Dealer (Wisconsin)

Company Name: Marco Technologies LLC

Address: 7003 W Lake Street Suite 100

City: St. Louis Park State: MN Zip: 55426

Primary Contact: Dan Larkin

Phone: 651.288.6915 Email: dan.larkin@marconet.com

Website: https://www.marconet.com/

FEIN: 41-0991721

Areas Covered: All Cities and Counties

Dealer (Wisconsin)

Company Name: Riverside Technologies, Inc.

Address: 748 N 109TH CT

City: Omaha State: NE Zip: 68154

Primary Contact: Bill Adams

Phone: 402.339.1640 Email: badams@1rti.com

Website: www.1rti.com

FEIN: 20-2173161

Areas Covered: All Cities and Counties

Dealer (Wisconsin)

Company Name: B P I Blueprints Inc (BPI)

Address: 11331 W Rogers St

City: Milwaukee State: WI Zip: 53227

Primary Contact: Clint Tornow

Phone: 414.327.5010 Email: CTornow@bpicolor.com

Website: https://www.bpicolor.com/

FEIN: 92-1880724

Areas Covered: All Cities and Counties

Dealer (Wisconsin)

Company Name: Converge Technology Solutions DBA: Converge

Address: 130 Technology Parkway

City: Peachtree Corners State: GA Zip: 30092

Primary Contact: Lynda Thomas

Phone: 770.300.4700 Email: Lynda.thomas@convergetp.com

Website: www.convergetp.com

FEIN: 82-2782457

Areas Covered: All Cities and Counties

Dealers for Copiers, Printers, Related Devices & Managed Print Services
State by StateRFP-NP-18-001

Page &P mailto:mblake@corpbussystems.comhttp://www.vanguardinc.com/mailto:mfahey@imagetec.comhttp://www.imagetec.com/http://www.dimaxusa.com/mailto:aaronf@dimaxusa.commailto:elizabeth.leach@hp.comhttp://www.hp.com/https://www.deximaging.com/mailto:buddy.shaver@deximaging.commailto:dan.larkin@marconet.comhttps://www.corpbussystems.com/https://www.marconet.com/mailto:badams@1rti.comhttp://www.1rti.com/https://www.bpicolor.com/http://www.convergetp.com/mailto:Lynda.thomas@convergetp.commailto:CTornow@bpicolor.comhttps://www.eojohnson.com/mailto:djohnson@eojohnson.comhttps://www.jamesimaging.com/mailto:ttegeder@jamesimaging.commailto:kevin.carr@mastergraphics.comhttps://www.mastergraphics.com/mailto:sales@vanguardinc.com

Wyoming

Offeror must identify each page with their company name and the name of their sales contact that covers that State

Offeror must provide a list of all of their Authorized Dealers

Offeror must identify the areas (by city or county) that each Authorized Dealer covers

Manufacturer Identifying Information

Manufacturer Name: HP Inc.

Address: 1501 Page Mill Road

City: Palo Alto State: CA Zip: 94304

Manufacturer Sales Contact: Elizabeth Leach

Phone: 501.849.4740 Email: elizabeth.leach@hp.com

Website: www.hp.com

FEIN: 94-1081436

Dealer (Wyoming)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Wyoming)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Wyoming)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Wyoming)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Wyoming)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Wyoming)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealer (Wyoming)

Company Name:

Address:

City: State: Zip:

Primary Contact:

Phone: Email:

Website:

FEIN:

Areas Covered:

Dealers for Copiers, Printers, Related Devices & Managed Print Services
State by StateRFP-NP-18-001

Page &P image2.emf

HP 505ENT-O25-MFDCOPIER-05.pdf

NASPO ValuePoint

PARTICIPATING ADDENDUM

MULTI-FUNCTION DEVICES AND RELATED

SOFTWARE, SERVICES AND CLOUD SOLUTIONS

Led by the State of Colorado

Master Agreement #: 187822

Contractor: HP INC.

Participating Entity: STATE OF WISCONSIN

Participating Addendum Number: 505ENT-M25-MFDCOPIER-05

The following Products and Services are included in this contract portfolio:

Group A – MFD, A3

Group B – MFD, A4

Group D – Single-function Printers

Group E – Large/Wide Format Equipment

Group F – Scanners

Group G – Software

Group H – Consumable Supplies

Sub-Group D1 – Specialty Printers

Sub-Group G1 – Software Related Services

Accessories for Discontinued Base Units

Maintenance Services for new and legacy devices

Master Agreement Terms and Conditions:

1. Term: This Participating Addendum is effective as of the date of the last signature below or August 1, 2024, whichever is later, and will terminate, renew, and extend upon termination, renewal, or extension of the NASPO Valuepoint Master Agreement #187822 (“Master Agreement”), as amended, unless the Participating Addendum is terminated sooner in accordance with the terms set forth herein. The Master Agreement and this Participating Addendum represents the parties’ entire understanding with respect to its subject matter and supersedes any previous communication or agreements that may exist.

2. Scope: This addendum covers the Multi-Function Devices and Related Software, Software and Cloud Solutions portfolio led by the State of Colorado, for use by state agencies and other government entities located in the State of Wisconsin, the Participating State authorized by that State’s statutes to utilize State contracts with the prior approval of the State’s Chief Procurement Official.

This Participation Addendum includes the entire scope of Products and Services available through the Master Agreement except the following:

(a) Group I – Managed Print Services

(b) Lease and Rental Agreements

(c) Not Specifically Priced Open Market Items

(d) Stand-alone software purchases are limited to software listed in the Master

Agreement Price List(s) for equipment that was purchased through this Participating Addendum or participating addendum no. 505ENT-M20-MFDCOPIER-05.

(e) Software installation, integration and support Services shall be limited to the software listed on the Master Agreement Price List(s). Such Services shall only be provided on equipment that was purchased through this Participating Addendum or participating addendum no. 505ENT-M20-MFDCOPIER-05.

(f) Any Software installation and integration Services in excess of $50,000 must be approved in writing by the State of Wisconsin Department of Administration.

(g) The following vendors and/or software are prohibited from being provided to any Purchasing Entity:

TikTok

Huawei Technologies

ZTE Corp

Hytera Communications Corporation

Hangzhou Hikvision Digital Technology Company

Dahua Technology Company

Tencent Holdings, including but not limited to:

o Tencent QQ o QQ Wallet o WeChat

Alibaba products, including but not limited to:

o AliPay

Kaspersky Lab

If a Purchasing Entity wants a scope exclusion item to be reconsidered, they may contact the Participating Entity contract manager.

3. Participation: This NASPO ValuePoint Master Agreement may be used by all state agencies, institutions of higher education, political subdivisions and other entities (including cooperatives) authorized to use statewide contracts in the State of Wisconsin. Issues of interpretation and eligibility for participation are solely within the authority of the State Chief Procurement Official.

4. Primary Contacts: The primary contact individuals for this Participating Addendum are as follows (or their named successors):

Contractor

Name: Elizabeth Leach

Address: 10300 Energy Drive, Spring, TX 77389

Telephone: 501-849-4740

Email: elizabeth.leach@hp.com

Participating Entity

Name: Hallee Kox

Address:

Wisconsin Department of Administration

101 E Wilson Street

P.O. Box 7867

Madison, WI 53707

Telephone: 608-266-7554

Fax: 608-267-0600

Email: Hallee.Kox@wisconsin.gov

5. Participating Entity Modifications or Additions to The Master Agreement: Modifications or additions apply only to actions and relationships within the Participating Entity.

Participating Entity must check one of the boxes below.

[ ] No changes to the terms and conditions of the Master Agreement are required.

[X] The following changes are modifying or supplementing the Master Agreement terms and conditions.

5.1 Definitions: For purposes of this Participating Addendum, the following terms shall have the meanings defined below. Any other capitalized terms not otherwise defined in this Participating Addendum shall have the meaning given within the Master Agreement and Request for Proposal.

“Confidential Information” means information and materials being disclosed in connection with this Contract, in any form or medium without regard to whether the information is owned by the State or by a third party, which satisfies at least one of the following criteria: (i) Personally Identifiable Information; (ii) Proprietary Information; (iii) nonpublic information related to the State’s disclosing party’s employees, customers, technology (including data bases, data processing and communications networking systems), schematics, specifications, and all information or materials derived therefrom or based thereon; or (iv) information expressly designated as confidential in writing by the State. Confidential Information includes all information that is restricted or prohibited from disclosure by state or federal law.

“Contractor Personnel” means a Contractor’s employees or other personnel (including officers, agents, Authorized Dealers and Subcontractors) provided by the Contractor to render Services under this Participating Addendum.

“Deliverables” means the desired Products or Services described in the Order to be provided under the terms of this Participating Addendum.

“Personally Identifiable Information” means an individual’s last name and the individual’s first name or first initial, in combination with and linked to any of the following elements, if that element is not publicly available information and is not encrypted, redacted, or altered in any manner that renders the element unreadable: (a) the individual’s Social Security number; (b) the individual’s driver’s license number or state identification number; (c) the number of the individual’s financial account, including a credit or debit card account number, or any security code, access code, or password that would permit access to the individual’s financial account; (d) the individual’s DNA profile; or (e) the individual’s unique biometric data, including fingerprint, voice print, retina or iris image, or any other unique physical representation, and any other information protected by state or federal law.

“Proprietary Information” means information, including a formula, pattern, compilation, program, device, method, technique or process to which all of the following apply:

(a) The information derives independent economic value, actual or potential, from not being generally known to, and not being readily ascertainable by proper means by, other persons who can obtain economic value from its disclosure or use.

(b) The information is the subject of efforts to maintain its secrecy that are reasonable under the circumstances.

“Properly-submitted Invoice” is one that is submitted in accordance with instructions contained on the State’s Order, includes a reference to the proper Order number, and is submitted to the proper address for processing.

“State” for this Participating Addendum, means the State of Wisconsin.

“State Observed Holidays” means New Year’s Day, Martin Luther King Jr. Birthday, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day, and New Year’s Eve.

“Subcontractor(s)” means Contractor’s subcontractors used in delivering Products or rendering Services under this Participating Addendum and the Master Agreement, which may include Authorized Dealers.

5.2 Governing Law; Venue: This Participating Addendum and any Orders placed hereunder shall be governed by Wisconsin Law. Venue for all legal proceedings arising out of the Participating Addendum, or breach thereof, shall be in the State or federal court with competent jurisdiction in Dane County, Wisconsin. In the event that any provision of this Participating Addendum is contrary to Wisconsin law, such provision shall be null and void. The Contractor shall at all times comply with and observe all applicable federal and state laws, local laws, ordinances and regulations which are in effect during the period of this Participating Addendum and which in any manner affect the work or its conduct. Purchasing Entity will be responsible for compliance with laws applicable to the Purchasing Entity and its business operations.

5.3 Order of Precedence:

(a) This Participating Addendum; including all Exhibits;

(b) NASPO ValuePoint Master Agreement, including all Exhibits;

(c) An Order issued against the Master Agreement;

(d) The Solicitation, RFP-NP-23-001, Multi-Function Devices and Related

Software, Services and Cloud Solutions;

(e) The Contractor’s response to the Solicitation, as revised (if permitted) and accepted by the Lead State; and

(f) The Contractor’s Supplemental Documents, which are included as

Attachments.

5.4 Additional Service Level Commitments: Purchasing Entities are subject to the Contractor’s standard service levels as outlined in the Master Agreement.

Additional service level commitments are attached hereto and incorporated herein as Exhibit A- Service Level Agreement.

5.5 Usage Reports: The quarterly sales report template is attached hereto and incorporated herein as Exhibit B- Quarterly Sales Report. The Contractor must submit electronic reports on a quarterly basis and one (1) annual summary report on all sales, including service/maintenance, made against this Participating Addendum via email to doaitcontractusagereporting@wisconsin.gov (or as amended).

(a) Reports must include the reporting listed in Exhibit B- Quarterly Sales Report of this Participating Addendum

(b) The report file format shall be Microsoft Excel compatible format and shall easily be sorted for various data and inclusion into a pivot table.

(c) The quarterly reports will be filed using the schedule in Section f below. The annual report shall contain all data within the quarterly reports and include an annual sum total with any additional description notes.

(d) Such reports shall retain the same format throughout the life of the contract unless mutually agreed upon.

(e) The Contractor agrees to provide additional reports if requested by the State in a format and frequency as mutually agreed upon by both parties.

(f) Reporting Period Due Date January 1 to March 31 April 30 April 1 to June 30 July 31 July 1 to September 30 October 31 October 1 to December 31 January 31

The annual summary report is provided after four (4) quarters of data is collected from the start of the Participating Addendum.

5.6 Service Level Agreement (SLA) Report: The Contractor must submit SLA metrics reports on a quarterly basis to the Participating Entity via email to doaitcontractusagereporting@wisconsin.gov (or as amended).

(a) The Contractor must submit, upon request of the Purchasing Entity, SLA metrics reports on a quarterly basis to the Purchasing Entity.

(b) SLA reports must include reporting on each SLA and credit listed in Exhibit A- Service Level Agreement. If no credit was required, such shall be indicated.

(c) Such reports shall retain the same format throughout the life of the Participating Addendum unless mutually agreed upon.

(d) The report file format shall be Microsoft Excel compatible format and shall easily be sorted for various data and inclusion into a pivot table.

(e) The quarterly reports will be filed using the schedule in Section f below. The annual SLA shall contain all data within the quarterly reports and include an annual sum total with any additional description notes.

(f) Reporting Period Due Date January 1 to March 31 April 30 April 1 to June 30 July 31 July 1 to September 30 October 31 October 1 to December 31 January 31

The annual SLA report is provided after four (4) quarters of data is collected from the start of the Participating Addendum.

5.7 Hard Drive Surrender Service:

If desired, Purchasing Entity may engage Contractor to perform hard drive services, and the PO shall detail the service:

(a) Hard Drive Surrender Service. Under this option, a Contractor service technician can remove and replace the hard drive from the applicable Product (set forth on a PO) and provide Purchasing Entity with custody of the hard drive before the Product is removed from the Purchasing Entity’s location, moved to another department or any other disposition of the Product.

The Purchasing Entity and Contractor shall agree prior to hard drive handling what the Purchasing Entity needs are. Other hard drive removal and surrender Services and requirements are provided in the Master Agreement section F, Security Requirements, subsection 5, Hard Drive Removal and Surrender.

5.8 Trial or Demonstration of Device or Equipment: In addition to any requirements set forth in the Master Agreement, a written agreement between the Purchasing Entity and the Contractor shall occur prior to any trial or demonstration.

5.9 Contractor’s Representation: Contractor warrants that qualified personnel shall provide Contractor Services in a workmanlike manner. Contractor shall not enter into any agreement with a third party that it knows might abridge any rights of the State under this Participating Addendum. Contractor shall serve as the prime contractor under this Participating Addendum for the Contractor Services. Should Contractor engage any Subcontractor(s) to deliver Contractor Services pursuant to an Order under this Participating Addendum, the Contractor shall be legally responsible for the performance and payment of the Subcontractor(s). Subject to any applicable terms of use, Trade Rules and Practices applicable to the Cloud Hosting Services and any software provided under an Order, the State is not agreeing to and is not responsible for any terms and conditions with third parties.

Names of any third-party Subcontractors of Contractor may appear for purposes of convenience in this Participating Addendum and shall not limit Contractor’s obligations hereunder. Contractor shall retain responsibility for functional and technical expertise as needed in order to incorporate any work by third party Subcontractor(s) in the delivery of Contractor Services.

(a) Intellectual Property. Contractor represents to the best of its knowledge that it has the right to provide the Contractor Services and Deliverables without violating or infringing any law, rule, regulation, copyright, patent, trade secret or other proprietary right of any third party and that Contractor Services and Deliverables are not the subject of any actual or threatened actions arising from, or alleged under, any intellectual property rights of any third party.

(b) Inherent Services. Unless otherwise expressly provided in this Participating Addendum, Contractor shall furnish all of its own necessary management, supervision, labor, facilities, furniture, computer and telecommunications equipment, software, supplies and materials necessary for the Contractor to provide and deliver the Contractor Services and Deliverables.

(c) Contractor represents, as of the date of this Participating Addendum, that it has the financial capacity to perform and to continue perform its obligations under this Agreement; that Contractor has no knowledge of an actual legal proceeding being brought against Contractor that will materially adversely affect performance of this Participating Addendum;

and that entering into this Participating Addendum is not…

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