Atch 1-BSAP PWS-Korea - SY2010-11.pdf

PERFORMANCE WORK STATEMENT

BUS SECURITY ATTENDANT & BUS SAFETY AIDE PROGRAM

INTRODUCTION

Department of Defense Education Activity (DoDEA) Pacific requires school Bus Security Attendants Program (BSAP) and Bus Safety Aides (SA) services for students, pre-kindergarten through grade 12 attending DoDDS Pacific schools located within the Republic of Korea.

1.0 SCOPE

The contractor shall provide all personnel, materials, supervision, training and other items and services necessary to perform BSAP and SA duties for all DoDEA Pacific school buses as defined in this Performance Work Statement (PWS).

2.0 BSAP & SA OPERATIONAL REQUIREMENTS

The contractor shall perform BSAP and SA services between the hours of 0530 to 2300, Monday through Friday for approximately 183 days each school year. The estimated quantities of work are listed in Technical Exhibit 1, Workload Estimates.

2.1 BSAP SERVICE

2.1.1 The primary responsibility of the security attendant is to provide vigilant and pro-active oversight of DoDDS Pacific student’s security during daily commuting runs.

2.1.1.1 The secondary function of security attendant is to ensure on board student safety.

2.1.2 The contractor shall provide professionally trained bus security attendant personnel who do not pose a threat to the health, safety and security of students while performing duties.

2.1.3 The contractor shall maintain and have on hand required documents in security attendant folder as prescribed by the STO while performing their duties.

2.1.4 The bus security attendant personnel shall ensure that only authorized students and transportation personnel board the bus.

2.1.5 The bus security attendant shall require all students to show a valid bus pass prior to each boarding whether morning or afternoon.

2.1.5.1 The contractor shall count and document on a daily basis (by route, bus stop and run) the number of students transported. The contractor shall provide this information on a weekly basis to the STO. Technical Exhibit 11, School Bus Daily Tracking Sheet.

2.1.5.2 The bus security attendant shall assist and ensure that they and all passengers are seated and buckled while the bus is in motion. The bus security attendant shall be seated at the rear of the bus to afford the best possible vantage point for overall observation.

2.1.6 Properly secure students safety restraining system prior to the school bus being put into motion. The STO will inform the contractor of students requiring the use of a child safety restraint system (CSRS).

2.1.7 The bus security attendant shall alert the driver when safety conditions warrant non-movement or halting of the bus.

2.1.8 The bus security attendant shall execute emergency evacuation plans provided by STO.

2.1.9 The bus security attendant shall be familiar and know the characteristics of assigned routes, runs, stops, and safe havens.

2.1.10 The bus security attendant shall maintain security awareness of the exterior environment of the route and its stops, and report indicators of suspicious and or criminal activities directed towards the bus. Technical Exhibit 2, Suspicious Indicators School Bus Inspection Report.

2.1.11 The bus security attendant shall not conduct physical searches of individuals or their possessions.

2.1.12 The bus security attendant shall correct on-the-spot observed unsafe actions by students that may result in injuries, and ensure good order and discipline when unruly student behavior interferes with the driver’s ability to operate the bus safely. Technical Exhibits 3A-3B DoDEA Pacific, Reports.

2.1.13 The bus security attendant shall assist younger students in boarding/de-boarding the bus.

2.1.14 The bus security attendant shall ensure that all elementary level students 2nd grade and below are received or released, from or to a sponsor, parent or authorized guardian 12 years of age or older. Student shall not be released if protocol is not met. Student shall be returned in accordance with STO policy.

2.1.15 The bus security attendant shall not release students SS - KN at school bus zone until met by school aid.

2.1.16 The bus security attendant shall work in close concert with drivers, forming a professional and mutually supportive relationship.

2.1.17 The bus security attendant shall be equipped with, and in possession of, an operational cell phone during the performance of duties. Technical Exhibit 4, Contractor Cell Phone Report.

2.2 SAFETY AIDE SERVICE

2.2.1 The primary responsibility of the bus safety aide is to ensure on board student safety.

2.2.1.1 The contractor shall provide professionally trained bus safety aide personnel who do not pose a threat to the health, safety and security of students while performing duties.

2.2.2 The contractor shall ensure bus safety aides receive “Nonviolent Crisis Intervention” from a certified Crisis Prevention Institute (CPI) instructor prior to performing duties in the PWS.

http://www.crisisprevention.com/

2.2.3 The contractor shall ensure students requiring the use of Wheelchairs and other related

Child Safety Restraint Systems (CSRS) are secured prior to the school bus being in motion

2.2.4 The contractor shall ensure hand-to-hand custody between sponsor, parent, guardian and school officials.

2.2.5 The contractor shall report any irregularity in student behavior to STO. Technical Exhibits 3A-3B DoDEA Pacific, Reports.

2.3 UNSCHEDULED SERVICES

2.3.1 The contractor shall provide BSAP and Safety Aides for “Unscheduled” services on school bus routes ordered by STO and approved by the COR. These school bus routes shall consist of support not reflected in paragraphs 2.1 and 2.2.

2.3.1.1 This service is in support of such events as but not limited to early school dismissals and other various route support.

2.4 INSPECTIONS

2.4.1 Pre-Inspections: The contractor shall conduct visual inspections of both the interior and exterior of their assigned school bus(es) for indicators of tampering, presence of explosive or incendiary devices. Technical Exhibit 5, Pre/Post School Bus Inspection Report.

2.4.2 Post-Inspections: The contractor shall at the completion of each school bus run conduct visual inspections of both the interior and exterior of their assigned school bus(es) for indicators of tampering, presence of explosive or incendiary devices. The security attendant must ensure “no sleeping students” are left on the bus.

2.4.2.1 The contractor shall inspect their assigned bus(es) for any remaining student personal belongings, packages, etc. The contractor shall turn in all personal belongings or packages left on the school bus to the STO. Technical Exhibit 6, Lost and Found Items Report.

2.5 EXTENDED SCHOOL YEAR (ESY)

2.5.1 The contractor shall provide BSAP and/or Safety Aides in support of the DoDEA Pacific ESY program.

2.5.2 The ESY program provides additional educational services at the conclusion of the normal school year for special needs students. This program generally occurs between the months of June and July for a total of 20 school days.

2.5.2.1 This service is only required when there are students enrolled in the ESY program.

If there are no students enrolled, the ESY program will not be scheduled.

2.5.2.2 The COR will notify the contractor 30 days in advance of scheduling personnel for this support.

2.5.3 The ESY program generally occurs between the hours of 0700 through 1200. The estimated quantities of work are listed in Technical Exhibit 1, Workload Estimates.

2.6 CONTRACT PERSONNEL

2.6.1 General

2.6.1.1 Employee Conduct: Contractor personnel shall not engage in any conduct of a sexual nature (verbal or physical) with passengers. Substantiated reports of contractor employees using improper language or physical touching shall be grounds for immediate termination of employment under this contract. Technical Exhibit 7, Employee Conduct.

2.6.1.2 Employee Behavior: Contract personnel shall not eat or drink on school buses nor shall they offer or provide passengers with food or drinks. Use of tobacco products are prohibited on school buses, in view of students, or on school property.

2.6.1.3 Employee Prohibitions: Contractor personnel shall not be under the influence of medications, intoxicants, or drugs that could impair judgment.

2.6.1.4 Contractor Appearance: Contractor personnel shall present a clean and neat appearance and be easily recognized as contractor employees. The contractor shall provide each employee a standardized reflective vest bearing the name of the company and employee name tag in English.

2.6.1.5 Employing Military Personnel: The contractor is cautioned that off duty active military personnel hired under this contract may be subject to permanent change of station (PCS), change in duty hours or deployment. Military Reservists and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the contractor's ability to perform.

2.6.2 Personnel Qualifications

2.6.2.1 General: The contractor shall provide and identify via an employee listing of personnel who have the skills and qualifications to perform the required tasks under this PWS. The contractor shall ensure all personnel have successfully completed the training as outlined in paragraph 2.10.

2.6.2.2 Citizenship: United States (U.S.) or host nation citizens. If other than US or host nation citizen, must possess SOFA status.

2.6.2.3 Education: Minimum of a high school diploma or equivalent.

2.6.3 Project Manager

2.6.3.1 The contractor shall appoint in writing an on-site supervisor who has the authority to act as the centralized point of contact for all matters pertaining to the daily operations.

2.6.3.2 The on-site supervisor must be able to speak, read and write English sufficiently enough to effectively communicate with government officials. The on-site supervisor shall meet with government personnel on the installation within one-hour of notification to discuss contract discrepancies.

2.6.3.3 The contractor may utilize the government’s On-Board Vehicle Surveillance System

(OBVSS) for quality control purposes under the supervision of STO.

2.6.3.3.1 The contractor shall adhere to the Privacy Act, 1974 in regard to student information i.e. student information in folders, IEP, video etc.

2.7 PHYSICAL EXAMINATIONS/IMMUNIZATIONS

2.7.1 Medical Certifications. The contractor shall maintain medical certifications for all personnel and must be annotated in the master employee list. The certifications shall attest that the eligible personnel are free of all communicable diseases to include Tetanus, Diphtheria, and Chickenpox. Physical and eye examinations will be certified annually, following employment.

2.7.1.1 Contractor personnel shall have an annual PPD skin test. If positive, the employee shall be required to have an annual chest X-ray. If Chest X-ray examination suggests the presence of tuberculosis (TB), further testing is required.

2.8 PHYSICAL REQUIREMENTS

2.8.1 Contractor personnel shall be in be in good health and physically capable of lifting a minimum of 40 pounds.

2.9 SECURITY

2.9.1 General. The contractor shall provide personnel who meet the following minimum security requirements.

2.9.2 Background Checks. In accordance with, DoDI 1402.5 and DoDEA HQ memorandum dated September 5, 2009, bus security attendant applicants shall be vetted for criminal and security records through local level host nation checks and or as required for issuance of a U.S. Military installation pass that allows access during FPCON Charlie.

2.9.3 The contractor may employ personnel before the completion of a background check.

However, at all times and while in care of children, the employee must be within sight and supervision of another qualified staff member, and a new master employee report shall be provided to COR reflecting new hires.

2.9.4 The contractor shall immediately inform the COR when an employee has been arrested or charged for a criminal offense. While under investigation, contract personnel shall not perform duties while in direct contact with students.

2.9.5 The COR with the concurrence of the DTS reserves the right to immediately suspend a security attendant from performing duties aboard the bus if their behavior or performance is deemed unprofessional or inappropriate. The security attendant shall not perform duties aboard the bus until cleared by COR.

2.9.6 Security attendants shall not enter into or carry out a social relationship of any kind with a

DoDEA Pacific student. Normally, a security attendant will not be permitted to perform duties on a bus, route, run, or stop used by a family member or peer group without COR approval.

2.9.7 Installation Passes. The government will issue all required installation passes to contractor employees and vehicles at no cost to the contractor. The contractor shall be responsible for all passes issued to its employees and or any subcontractor's employees under this contract. Passes shall only be used in performance of duties under this contract. Passes must be in their possession at all times while on a military installation.

2.9.8 The contractor shall return all base passes upon termination of employment, completion or termination of this contract to the Installation Pass and Identification Section. Any lost or stolen passes will be reported to the COR immediately. The Project Manager shall fill out a Military Police report stating the details of the loss or theft.

2.9.9 Zero Tolerance Weapons Policy. Weapons are items carried, presented, or used in the presence of another person in a manner likely to make a reasonable person fear for their safety. Security attendants shall not carry and or possess weapons of any type while performing duties on or off any installation.

2.9.10 Key Control. The contractor shall establish and implement methods to ensure keys issued by the government are not lost or misplaced and are not used by unauthorized persons. Duplication of keys is not permitted. Lost keys will be reported immediately to the COR.

2.9.10.1 In the event keys, other than master keys, are lost, the contractor may be required, upon written direction of the contracting officer, to re-key or replace the affected lock or locks or perform re-keying and deduct the cost of such from the monthly payment due the contractor. In the event a master key is lost, the government shall replace all locks and keys for that system and the total cost deducted from the monthly payment due the contractor.

2.9.11 Lock Combinations. The contractor shall control access to all government provided lock combinations to preclude unauthorized entry.

2.9.12 Security Briefings. The contractor shall inform all of their personnel and document annually the security requirements of this contract.

2.10 TRAINING REQUIREMENTS

2.10.1 Security Attendants and Bus Aides Training Requirements Security Attendants and Bus Aides shall accomplish the following minimum training requirements annually prior to the first day of each new school year. The contractor shall document and/or provide certification of personnel completion of training initially not later than 10 days before the contract startup and any options exercised.

REQUIREMENT

NARRITIVE

MODUAL BLOCK

(HOURS)

Anti-Terrorism Level I 2.5 Hours Counter Surveillance 1.0 Hours Cardiopulmonary Resuscitation 8.0 Hours (Initial and Bi-Annual) Cardiopulmonary Resuscitation 4.0 Hours (Annual Refresher) First Aid and Blood Borne Pathogens 4.0 Hours Non Violent Crisis Intervention (8.0 Hours) 8.0 (Bus Aides Only) School Bus Safety Training 1.0 hours (Bi-Annually)

2.10.1.1 Anti-Terrorism Level I The instructor may be a military AT/FP Official (OSI; CID, NCIS, etc) or a DoDEA Pacific employee with AT Level II certification. The government will provide contractor with point of contact for local trainer.

2.10.1.2 Counter Surveillance The instructor may be a military AT/FP Official (OSI; CID, NCIS, etc) or a DoDEA Pacific employee with AT Level II certification.

2.10.1.3 Cardiopulmonary Resuscitation (CPR) The instructor is a certified American Heart

Association (AHA) or American Red Cross (ARC) member. There are many resources available within the military communities to contact and coordinate this vital training requirement. First responders such as fire department and hospital personnel and the ARC are viable sources. Eight hours of training is required for initial certification and four hours for re-certification.

2.10.1.4 First Aid and Blood Borne Pathogens This training is required every two years.

There are many resources available through the military communities.

2.10.1.5 School Bus Safety Training This bi-annual training is required to familiarize all security attendant and bus aides on school bus emergency and evacuation procedures. This training will be provided by the STO in conjunction with students and school officials.

2.10.1.6 Non Violent Crisis Intervention Contractor will ensure that all Safety Aides have completed the Non Violent Crisis Intervention certification through the Crisis Prevention Institute (CPI), URL: http://www.crisisprevention.com/index.html.

2.11 SAFETY

2.11.1 Evacuation Drills. Security Attendants/Safety Aides shall participate in school bus safety training and evacuation drills. Typically two drills occur throughout the school year.

2.11.2 First Aid Kits. Security Attendants/Safety Aides shall be familiar with the use and application of its contents. Kits will contain the following but not limited to: compress bandages, adhesive tape, band-aids and mercurochrome.

2.11.3 Blood-borne Pathogen, Body Fluid Kits & Vomit Bag. Security Attendants/Safety Aides shall be familiar with the use and application of its contents. Kits will aid in cleaning up spills and protect individuals from exposure to possible blood-borne pathogens.

2.11.4 Bioenvironmental and Hazardous Material Handling. The contractor shall comply with all

Host Nation and U.S. Government regulations regarding the proper handling and disposing of bioenvironmental and hazardous materials. Bioenvironmental and hazardous materials include but are not limited to bodily fluids and waste.

2.12 HOURS OF OPERATION

2.12.1 Normal Hours of Operation. Services required under this PWS generally occur between the hours of 0530 through 2300 hours each school day.

2.12.2 The office may be closed on recognized U.S. holidays and other non-school days.

Technical Exhibit 8, U.S. Holidays and School Calendar

2.12.3 Severe Weather School Closure Plan. In case of severe weather, natural disasters, bomb threats, changes in force protection conditions, and school closures schools may be dismissed until the Government can determine that school buildings are safe for re-entry.

The COR will inform the contractor if a change in scheduling or pickup location is required.

2.13 QUALITY CONTROL

2.13.1 The Contractor shall establish and maintain a quality control plan (QCP) to ensure work performed conforms to the scope of work. The QCP shall provide a method for identifying and correcting problems and preventing defective services and be presented to the contracting officer for acceptance no later than the post award conference. The contracting officer will notify the contractor of acceptance or required modifications to the plan prior to the contract start date. The contractor shall effect modifications and obtain acceptance of the plan by the contracting officer before the contract start date.

2.13.1.1 The plan written in English shall include:

2.13.1.2 A description of the inspection system to cover all services listed on the

Performance Requirements Summary (PRS). Description shall include specifics as to the areas to be inspected on both a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the inspectors.

2.13.1.3 A description of the methods to be used for identifying and preventing defects in the quality of service performed.

2.13.1.4 A description of the records to be maintained to document inspections and the results.

2.13.1.5 The records of inspections shall be maintained and made available to the COR throughout the contract performance period and until final settlement of any claims under this contract. All records should be sent via email.

2.14 QUALITY ASSURANCE

2.14.1 Inspections/Surveillance. The government reserves the right to perform inspections and surveillance to evaluate the contractor for compliance at any time deemed necessary.

When an observation indicates substandard performance, the COR will notify the contract manager or alternate representative.

2.14.2 Customer Complaints. The government shall investigate complaints received from stakeholders such as parents, school staff, passengers or other concerned members pertaining to contractor performance.

2.14.3 Performance Evaluation Meetings. The contracting officer may require the contract manager to meet with the contracting officer, COR and other Government personnel as deemed necessary. The contractor may request a meeting with the contracting officer when deemed necessary. Any such meetings shall be documented in the contract by written minutes signed by the contract manager and the COR. Should the contractor not concur with minutes, such nonoccurrence shall be provided in writing to the contracting officer, via the COR, within ten (10) calendar days of receipt of the minutes.

2.15 ACCIDENTS, INCIDENTS and BREAKDOWNS

2.15.1 In the event of an accident, incident or breakdown the Security Attendants/Safety Aides shall check for injuries, administer first aid or CPR if required. They shall contact first responders, then STO and COR immediately.

2.15.1.1 The bus security attendant and safety aides shall provide a chronological report of events to the STO detailing the accident and actions taken immediately upon return to the STO. Technical Exhibit 10, DoDEA Pacific, Accident/Incident Report.

ATTACHMENT – 1

GENERAL DEFINITIONS

1. Contracting Officer (CO). A person with authority to enter into, administer and\or terminate contract and make related determinations and findings for the U.S. government.

2. Contracting Officer Representative (COR). An individual designated in writing by the CO to perform specific technical or administrative functions on a particular contract.

3. Student Transportation Office (STO). Functional management office pertaining to all student transportation matters.

4. Individualized Education Plan (IEP). Program developed for special education students in accordance with DODI 1342.12, which designates which services a student shall receive.

5. Extended School Year (ESY). A summer education program for students conducted during the months of June and July and up to 20 school days in length.

6. School Year (SY). The calendar school year of at least 183 days of instruction.

7. Government Furnished Equipment/Materials/Property (GFE/M/P). Deliverables made available to the contractor in support of contract agreements and terms.

8. Accidents. Accidents are vehicle-related events on DoDEA contracted or non-contracted vehicles where vehicle or property damage occurs causing injuries to persons aboard.

9. Incident. Incidents are people-related events involving anyone aboard a bus, who may be a victim or the cause of an event.

10. Performance Requirements Summary (PRS). A listing of the service outputs under the contract to be evaluated by the COR.

11. Quality Assurance (QA). A systematic plan of action necessary to insure that satisfactory performance is achieved. For purposes of this contract, quality assurance refers to actions by the government.

12. Quality Control (QC). Those actions taken by a contractor to control the production of outputs and to ensure they conform to the contract requirements.

13. Random Sampling. A sampling method where each service output in a lot has an equal chance of being selected for quality assurance surveillance.

14. Sample. A sample consists of one or more service outputs drawn from a lot for quality assurance surveillance.

15. Government. The United States Government.

16. Commuting Services. These services are for the daily transportation of students (and other authorized individuals) to and from DoDEA Schools.

17. Co-curricular Transportation. Co-curricular transportation is authorized transportation for

DoDEA Pacific area students and school sponsors whom participate in inter-scholastic sports, music, forensics, science, humanities, performing arts and after school activity bus runs. This service is typically conducted after the normal school day hours.

18. Curricular Transportation. Curricular transportation is for activities that enhance the classroom instruction typically to museums, libraries and other schools events that foster the learning experience. This service is typically conducted during normal school hours.

19. Activity Bus. Scheduled run in support of after school activities.

20. DD Form 2772. The Contract Discrepancy Reports used by the COR to document unsatisfactory contractor performance.

21. Make-up School Day. A day not previously scheduled on the District School Calendar as a scheduled school day. District Superintendent will designate all make-up school days.

ATTACHMENT – 2

GOVERNMENT-FURNISHED PROPERTY AND SERVICES

3.0 The Government shall provide for Official Use Only the facilities, equipment and services listed in

Technical Exhibits 9A and 9B.

3.1 PROPERTY.

3.1.1 Facilities: The Government shall furnish or make available workspace as required.

3.1.2 Equipment: The Government shall provide the contractor the following equipment:

3.1.2.1 Telephone, desktop computer, printer, scanner, desk/workstation/chair.

3.1.2.1.1 Computer and Internet Access Agreement: Contractor employees are required to sign DoDEA Form 6600.1-F1, “DoDEA Computer and Internet access agreement for employees, contractors, and volunteers prior to gaining access to DoDEA’s information technology resources. This includes connecting to a DoDEA network in order to obtain access to the internet. No user’s account will be assigned to a contractor unless DoDEA Form 6600.1-F1 has been signed and is on file. A record of the signed agreement shall be maintained by the contractor and a copy shall be provided to the Contracting Officer’s Representative (COR).

3.1.2.1.2 Equipment Inventory. Not later than 30 days before start of the contract, within 30 days of the start of any option periods, and no later than ten (10) days before completion of the contract period (including any option periods), the Contractor and a Government representative identified by the contracting officer shall conduct a joint inventory of all Government-furnished equipment and the Contractor shall sign a receipt for all equipment provided by the Government.

Items of equipment not in working order shall be recorded and the contracting officer notified in writing. The Contractor and the Government representative shall jointly determine the working order and condition of all equipment and so annotate on the inventory. In the event of disagreement between the Contractor and the Government representative on the working order and condition of equipment, such disagreement shall be treated as a dispute under Section III, FAR 52.212-4 (d) Contract Terms and Conditions - Commercial Items. The Contractor shall return the equipment to the Government in the same condition as received, fair wear and tear accepted. This equipment shall be used in the performance of this contract only.

3.1.2.1.3 Replacement Government-Furnished Equipment. The contractor shall submit requests for replacement of government-furnished equipment to the COR for processing. Such requests shall specify the reason for the replacement request.

3.1.3 Services.

3.1.3.1 Refuse Collection. All debris and waste generated from the work will be placed at the designated location in accordance with separation and disposal procedures as instructed by the COR or site supervisor.

3.1.3.2 Equipment Maintenance. The contractor will submit a request in writing to the COR for repair of the government furnished equipment not coded for contractor maintenance.

ATTACHMENT – 3

CONTRACTOR FURNISHED ITEMS AND SERVICES

General. Except for those items and services specifically stated in Section 3 to be government furnished, the contractor shall furnish everything required to perform this contract in accordance with all of its terms.

Cellular Telephone. The contractor shall provide an emergency means of communicating with the STO while aboard the bus at all times.

Security Inspection Mirrors. The contractor shall replace defected and/or broken security inspection mirrors when requested by the COR. Additionally, this includes any equipment necessary for proper usage i.e. flashlight and batteries.

Basic First Aid Kits. The contractor shall replace expired first aid kits and/or their contents used within kits when requested by the COR.

Basic Body Fluid Clean-Up Kits. The contractor shall replace expired body fluid clean-up kits and/or their contents used within the kit to include gloves when requested by the COR.

ATTACHMENT – 4

APPLICABLE PUBLICATIONS

Publications that apply to the PWS are listed below. All publications listed below are advisory in nature.

PUBLICATIONS.

DoDI 1342.12 Provision of Early Intervention and Special Education, Dec ’08 DoD 4500.36R Management, Acquisition, and Use of Motor Vehicles, Mar ’07 DoDEA 4700.1 Anti-Terrorism Program, Aug ’07 DoDEA 4700.2 Internal Physical Security, Mar ’01

DoDEA 4800.1 Safety Program, Mar ’01 DoDD 5500.7R Standards of Conduct, Aug `93

IDEA Individuals with Disabilities Education Act, Nov ’04 DoDEA 6600.1 DoDEA Computer and Internet Access Agreement

ATTACHMENT – 5

DELIVERABLES

4.0 SCHEDULE OF DELIVERABLES

Description

Frequency Deliver

To

Method Contract

Reference

GFE Inventory

Initial - 30 days prior to contract award.

Annually – NLT 10 days before option.

CO & COR

E-Mail

3.1.2.1.2

Quality Control Plan (QCP)

10 days after contract award

CO & COR

2.13.1

Employee List

Initial - 10 days after contract award.

Updates – As required.

COR/STO

2.6.2.1

DoDEA Computer & Internet Access Agreement

Initial - 30 days prior to contract award.

3.1.2.1.1

Suspicious Indicators School Bus Report

Initial – Notify via cell with the STO.

Written report by end of shift.

Phone/

2.1.6.6

DoDEA Pacific, School Bus Misconduct Report

STO

2.1.6.8 -

2.2.5

Contract Cell Phone Report

Initial - 10 days after contract award.

Updates – As required.

2.1..6.12

Pre/Post Inspection Report

2.4.1

Lost and Found Items Report

2.4.2.1

DoDEA Pacific, Accident/Incident Report

2.15.1.1

Student Ridership Report

Weekly to the STO

2.1.5.1

Training Requirements

Initial - 10 days prior to contract award.

COR

2.10.1

Medical Certification

Initial - 10 days prior to contract award.

CO/COR

2.7.1

ATTACHMENT – 6

PERFORMANCE STANDARDS

5.0 PERFORMANCE STANDARDS The contractor’s service requirements are summarized into performance objectives that relate directly to mission essential items. The performance standards describe the minimum acceptable level of performance required for each performance objective.

These standards are critical to mission success and are identified in the table below:

Performance Objectives

PWS

Paragraph

Performance Standard/Acceptable Quality Level

Bus Security Attendant (BSAP)

2.1

No more than one (1) government validated instances in a month were BSAP personnel were not available to fulfill the PWS requirements.

Bus Security Aide

2.2

No more than one (1) government validated instances in a month were Bus Aide personnel were not available to fulfill the PWS requirements.

Unscheduled Services

2.3

No more than five (5) validated instances per school year were the contractor fails to fulfill the PWS requirements.

Security

2.9.1

Met safety/security requirements identified in the PWS, with no adverse effect on the customer’s safety or support/security readiness

Training

2.10.1

No more than five (5) government validated instances per school year that the contractor fails to meet the minimum training requirements.

ATTACHMENT – 7

TECHNICAL EXHIBITS

Technical Exhibit 1, Workload Estimates

Technical Exhibit 2, Suspicious Indicators School Bus Inspection Report

Technical Exhibit 3A, DoDEA Pacific, Behavior Standards for School Bus Students

Technical Exhibit 3B, DoDEA Pacific, School Bus Misconduct Report

Technical Exhibit 4, Contractor Cell phone Report DoDEA Pacific, School Bus Infractions

Technical Exhibit 5, Pre/Post School Bus Inspection Report

Technical Exhibit 6, Lost and Found Items Report

Technical Exhibit 7, Employee Conduct

Technical Exhibit 8, U.S. Holidays and School Calendar

Technical Exhibit 9A, Government Furnished Facilities

Technical Exhibit 9B, Government Furnished Equipment

Technical Exhibit 10, DoDEA Pacific, Accident/Incident Report

Technical Exhibit 11, School Bus Daily Tracking Sheet

TECHNICAL EXHIBIT 1

WORKLOAD ESTIMATES

SEOUL STO

ROUTES GRADES

REGISTERE

D

START-END

TIMES

START-END

TIMES SECURITY SAFETY

SERVICE RIDERS AM PM ATTENDANT AIDE

1 G1-G12 40 0710-0745 1445-1515 YES

2 G1-G05 39 0710-0745 1435-1515 YES

3 G1-G12 38 0710-0745 1445-1520 YES

4 G1-G05 38 0705-0745 1435-1515 YES

5 G6-G12 44 0705-0740 1445-1525 YES

6 G6-G12 42 0705-0740 1445-1520 YES

7 G1-G12 44 0705-0745 1445-1520 YES

8 G1-G12 35 0705-0745 1445-1525 YES

9 G1-G12 30 0700-0745 1445-1525 YES

10 G1-G05 44 0715-0745 1435-1500 YES

11 G1-G12 42 0650-0745 1445-1540 YES

12 G1-G05 45 0710-0745 1435-1510 YES

13 G6-G12 45 0705-0740 1445-1515 YES

14 G1-G12 46 0715-0745 1445-1520 YES

15 G1-G12 49 0710-0745 1445-1515 YES

16 G1-G12 41 0700-0745 1445-1525 YES

17 G1-G12 42 0720-0745 1445-1515 YES

18 G1-G12 40 0715-0745 1445-1520 YES

19 G1-G12 30 0700-0745 1445-1525 YES

20 SS & KN 27 0655-0745 1435-1515 YES

21 G1-G05 45 0655-0745 1435-1515 YES

22 G1-G05 45 0655-0745 1435-1515 YES

23 G1-G12 44 0655-0745 1445-1525 YES

24 G6-G12 36 0655-0740 1445-1525 YES

25 G6-G12 35 0655-0740 1445-1525 YES

26 G6-G12 34 0655-0740 1445-1525 YES

27 G6-G12 34 0655-0740 1445-1525 YES

28 G1-G05 40 0655-0745 1435-1520 YES

29 G1-G12 33 0700-0745 1445-1525 YES

30 G1-G12 43 0705-0745 1445-1520 YES

31 G1-G12 41 0705-0745 1445-1520 YES

32 G1-G12 26 0640-0745 1445-1535 YES

33 G1-G12 45 0640-0745 1445-1550 YES

34 G1-G12 41 0655-0745 1445-1535 YES

35 G1-G12 48 0650-0745 1445-1535 YES

36 G1-G12 33 0705-0745 1445-1525 YES

37 G1-G12 44 0710-0745 1445-1520 YES

38 G1-G12 49 0705-0745 1445-1520 YES

39 G1-G12 35 0700-0745 1445-1525 YES

40 G1-G12 47 0610-0740 1445-1610 YES

50 SS 4 PM ONLY 1355-1435 YES

51 SS 14 PM ONLY 1355-1525 YES

80 SPED-ED 1 0725-0745 1430-1520 NO YES

81 PSCD 3 1100-1200 MD-RUN ONLY NO YES

82 PSCD 1 1100-1130 MD-RUN ONLY NO YES

98 G3-G12

ACTIVITY

BUS

MONWEDPM

ONLY 1525-1610 YES

99 G3-G12

ACTIVITY

BUS

MONWEDPM

ONLY 1525-1610 YES

100 G3-G12

ACTIVITY

BUS

MONWEDPM

ONLY 1525-1615 YES

101 G3-G12

ACTIVITY

BUS

TUE.THU.PM

ONLY 1555-1640 YES

102 G3-G12

ACTIVITY

BUS

TUE.THU.PM

ONLY 1555-1640 YES

103 G3-G12

ACTIVITY

BUS

TUE.THU.PM

ONLY 1555-1650 YES

OSAN STO

D

START-END

TIMES

START-END

TIMES SECURITY SAFETY

SERVICE RIDERS AM PM ATTENDANT AIDE

1/8 K-6/G7-G12 15 0630-0830 1400-1630 YES

2/9 K-6/G7-G12 41 0630-0830 1400-1630 YES

3/10 K-6/G7-G12 21 0630-0830 1400-1630 YES

4/11 K-6/G7-G12 32 0630-0830 1400-1630 YES

512 K-6/G7-G12 41 0630-0830 1400-1630 YES

6/13 K-6/G7-G12 9 0630-0830 1400-1630 YES

7/14 K-6/G7-G12 30 0630-0830 1400-1630 YES

15 K-6/G7-G12 30 0630-0830 1400-1630 YES

16 SPED 1 0730-0830 1500-1630 NO YES

17 SPED 2 1110-1210 1320-1420 NO YES

18 K-6 Activity Bus 1545-1715 YES

HUMPHREYS

D

START END

TIMES

START END

TIMES SECURITY SAFETY

SERVICE RIDERS AM PM ATTENDANT AIDE

1 K-8 45 0630-0800 1400-1530 YES

2 K-8 40 0630-0800 1400-1520 YES

3 K-8 43 0630-0800 1400-1530 YES

4 K-8 37 0630-0800 1400-1530 YES

5 Sure Start 13 0630-0800 1345-1500 YES

6 K-8 44 0630-0800 1400-1530 YES

7 K-8 25 0630-0800 1400-1530 YES

8 K-8 25 0630-0800 1400-1630 YES

9 K-8 27 0630-0800 1400-1635 YES

10 K-8 35 0630-0800 1400-1640 YES

11 K-8 39 0630-0800 1400-1625 YES

12 K-8 30 0630-0800 1400-1625 YES

13 G9-G12 36 0630-0900 1400-1630 YES

14 G9-G12 21 0630-0900 1400-1630 YES

15 G9-G12 35 0630-0900 1400-1630 YES

16 G9-G12 34 0630-0900 1400-1630 YES

17 G9-G12 30 0630-0900 1400-1630 YES

18 G79-G12 Activity Bus M-F 1830-2030 YES 19 G79-G12 Activity Bus M-F 1700-1900 YES 20 G79-G12 Activity Bus M-F 1700-1900 YES 21 K-8 Activity Bus M/W/T 1600-1720 YES

DAEGU STO

D

START END

TIMES

START END

TIMES SECURITY SAFETY

SERVICE RIDERS AM PM ATTENDANT AIDE

1 K-12 46 0710 - 0815 1410 - 1530 YES

2 K-12 46 0710 - 0815 1410 - 1530 YES

3 K-12 38 0705 - 0815 1410 - 1530 YES

4 K-12 47 0710 - 0815 1410 -1520 YES

5 K-12 45 0723 - 0815 1410 - 1510 YES

6 K-12 36 0705 - 0815 1410 - 1530 YES

7 K-12 50 0700 - 0815 1410 - 1435 YES

8 K-12 41 0655 - 0815 1410 -1545 YES

9 K-12 48 0705 -0815 1410 - 1520 YES

10 K-12 12 0715 - 0815 1410 - 1515 YES

20 K-12 34 0645 - 0900 1300 - 1600 YES

21 K-12 15 0645 - 0900 1300 - 1600 YES

30 K-12 8 0550 - 0800 1410 - 1650 YES

40 K-8 10 0720 -0805 1430 - 1530 YES

50 G9-G12

ACTIVITY

BUS MON-FRI 1730-2300 YES

CASEY STO

D

START END

TIMES

START END

TIMES SECURITY SAFETY

SERVICE RIDERS AM PM ATTENDANT AIDE

1 K-8 30 0630-0800 1400-1600 YES

2 K-8 25 0630-0800 1400-1600 YES

3 K-8 28 0630-0800 1400-1600 YES

4 K-8 30 0630-0800 1400-1600 YES

5 G9-G12 30 0600 - 0800 1400-1700 YES

6 G9-G12 20 0600 - 0800 1400-1700 YES

7 G9-G12

ACTIVITY

BUS MON-FRI 1600-2000 YES

TECHNICAL EXHIBIT 2

SUSPICIOUS INDICATORS SCHOOL BUS INSPECTION REPORT

The “Suspicious Indicators School Bus Inspection Report” is used by the security attendants and bus aides to record adverse actions directed towards the school bus and its occupants.

This report must be completed when required for all school bus routes in operation.

1. Date

2. Time

3. School Bus Route

4. Narrative (Describe the suspicious and/or criminal activities directed towards the bus and its occupants.

5. Printed Name (Security Attendant or Bus Aide)

6. Signature (Security Attendant or Bus Aide)

REPORT SUSPENSIONS AND/OR CRIMINAL ACTIONS DIRECTED TOWARDS THE SCHOOL BUS AND ITS

OCCUPANTS IMMEDIATEDLY TO THE STUDENT TRANSPORTATION OFFICE

TECHNICAL EXHIBIT 3A

DODEA PACIFIC

BEHAVIOR STANDARDS FOR SCHOOL BUS STUDENTS

ON AND AROUND SCHOOL BUSES STUDENTS WILL:

1. Comply with all school rules with the “Behavior Standards for School Bus Students.”

2. Board and exit the bus in an orderly, safe manner.

3. Present bus pass when boarding the bus, and upon demand.

4. Remain seated while on the bus with seatbelt fasted until bus comes to complete stop.

5. Talk with other passengers in a normal voice.

6. Keep all windows closed and all parts of the body inside the bus windows.

7. Keep aisles, steps, and empty seats free from obstruction.

8. Remain fully and properly clothed.

9. Treat the driver and fellow students with respect.

10. Promptly comply with the bus driver’s or monitor’s instructions.

11. Treat the bus and other private property with care.

ON OR AROUND SCHOOL BUSES STUDENTS WILL NOT:

1. Fight, push, shove, or trip other passengers

2. Use or possess unacceptable items identified in the school “Code of Conduct.”

3. Push while boarding, on, or exiting the bus.

4. Get on or off the bus while the bus is in motion.

5. Make excessive noise, or play electronic equipment without earplugs.

6. Put objects out of bus windows or hang out of windows.

7. Engage in horseplay.

8. Obstruct aisles, steps, or seats.

9. Engage in public displays of affection.

10. Eat, drink, or litter on the bus.

11. Use profane or abusive language or make obscene gestures.

12. Spit or bite.

13. Harass, bully, or interfere with other students.

14. Disrespect, distract or interfere with bus driver.

15. Damage private property.

16. Sit in the bus driver’s seat, or touch bus operating devises or equipment.

17. Open or try to open bus door.

18. Throw or shoot objects inside or out of bus.

19. Tamper with bus controls or emergency equipment.

20. Violate any other school rule, law or military installation regulation.

TECHNICAL EXHIBIT 3B

DODDS - KOREA

SCHOOL BUS MISCONDUCT REPORT

STUDENT NAME GRADE ROUTE # VEHICLE #

LOCATION

DATE

TIME

√ UNSAFE BEHAVIOR

Fighting, pushing, shoving or tripping Use or possession of unacceptable items identified in the “school code of conduct” Failure to possess or show bus pass Pushing while boarding or leaving the bus Getting on or off the bus while the bus is in motion Not properly seated / Not wearing seatbelt Making excessive noise or playing electronic equipment without earphones Putting object out of the bus windows or hanging out of window Engaging in horseplay Obstructing aisles, steps or seats

√ INAPPROPRIATE BEHAVIOR

Failure to remain properly clothed Public displays of affection Eating, drinking or littering on bus Using abusive/profane language and/or gestures Spitting or biting Harassing or interfering with other students Failure to comply with bus driver’s or security attendant’s instruction Disrespecting, distracting or interfering with the bus driver or security attendant

√ PROHIBITED BEHAVIOR

Sitting in the bus driver’s seat / tampering with bus controls or emergency equipment Tampering with AVL or OBVSS equipment Opening or trying to open the bus door Damaging private / government property Throwing or shooting objects inside or out of bus

STATEMENT:

Write down what you witnessed or heard. If stated or seen by another student, then please include the name, grade and teacher of the student-witness or student making the report. Place the student’s comments in quotation marks.

NAME SA SIGNATURE DATE

TURN-IN AT THE END OF YOUR SHIFT TO THE CONTRACT SUPERVISOR OR AS DIRECTED

TECHNICAL EXHIBIT 4

CONTRACTOR CELL PHONE REPORT

The “Contractor Cell Phone Report” is used by the Government for emergency communication purposes between the student transportation office and the security attendant and bus aide.

This report shall be updated as required.

1. Date of Report

2. Employee Name (Typed or Computer generated)

3. Cell Phone Number

4. School Bus Route Number Assignment(s)

5. School Bus Route

TECHNICAL EXHIBIT 5

PRE/POST SCHOOL BUS INSPECTION REPORT

DODDS - KOREA

PRE/POST SCHOOL BUS INSPECTION REPORT

AM Vehicle #

PM Vehicle #

EXTERIOR INSPECTION YES NO N/A YES NO N/A

Signs of tampering (Broken windows and such) Under carriage (Free of suspicious items/boxes/devices) Loose screws or bolts Doors and windows locked Route sign number (Front and side windows) Damage to be reported (Oil leaks, smoke, excessive noise)

INTERIOR INSPECTION YES NO N/A YES NO N/A

Signs of tampering Camera and lenses (Look for signs of damage, is green light on?)

Clean and free of debris (Free of suspicious items/boxes/devices) Seat belts operational (Check / adjust to student size) Sleeping students / lost items Driver wearing his seat belt

OPERATIONAL INSPECTION YES NO N/A YES NO N/A

Lights operational (Parking, hazards, headlights and reverse) Road condition and route changes (report to supervisor) Windshield wipers, horn, break lights and turn signals Mirrors serviceable (Clean and free of dirt) AVL system (Is antenna not covered, know location of duress alarm) Tires free of damage (Check for flats and under inflation)

EMERGENCY EQUIPMENT INSPECTION YES NO N/A YES NO N/A

First Aid kit (SA) Body fluid kit (Bio-Kit SA) Fire Extinguisher (Fully charged and seal / safety pin intact) Highway warning kit (Triangle and flares) Seat belt cutter (SA) Cellular phone operational (Fully charged)

COMMENTS (explain problems):

NUMBER STUDENTS - AM NAME SA

NUMBER STUDENTS - PM SIGNATURE

ROUTE # DATE

TECHNICAL EXHIBIT 6

LOST AND FOUND ITEMS REPORT

The “Lost and Found Items Report” is used by the security attendants and bus aides to record lost items found on the school buses.

This Inspection must be completed for all school buses in operation.

1. Date

2. Time

3. School Bus Route Number

4. Description of Item Found

5. Printed Name (Security Attendant or Bus Aide)

6. Signature (Security Attendant or Bus Aide)

TURN-IN AT THE END OF YOUR SHIFT TO THE STUDENT TRANSPORTATON OFFICE

TECHNICAL EXHIBIT 7

EMPLOYEE CONDUCT

1.0. Contractor personnel shall NOT:

1.1. Use verbal assault, foul language, personal or racial insults, threats of physical violence to obtain a student’s name or to enforce discipline during the performance of contracted services.

1.2. Engage in any conduct of a sexual nature (verbal or physical) with students on/around the school grounds or on/within bus service vehicles.

1.3. Be under the influence of intoxicants, drugs or medications that impair the senses during the performance of contracted services.

2.0. Contractor personnel shall:

2.1. Limit physical contact with passengers to those actions necessary for the safety of the passengers; for example, to assist passengers boarding/de-boarding the bus, to assist in fastening seat belts (where required), break up fights, administer first aid, and keep passengers from falling or tripping.

2.2. Not use tobacco, eat, or drink at any time while performing contracted services. This includes in and around school buses and on school grounds.

2.3. Not provide or sell beverages, food, candy, tobacco products, or merchandise to passengers.

2.4. Be properly attired and present a neat and clean appearance. The following shall be adhered to:

2.4.1. Be such that upon casual observance, contractor personnel can be identified and not be confused for a student.

2.4.2. Wear shoes that cover both toe and heel and are appropriate for running, jumping and basic climbing; no high heeled shoes.

2.4.3. Not wear tank tops, shorts, and clothing with offensive language or tight fitting or revealing. Hooded sport type pull over sweat shirts or hooded over garments can be worn but not over outer work garments (vest).

2.4.4. Wear nametags that are clearly visible at all times during the performance of duties.

When boarding or riding school buses all contractor personnel will be clearly identifiable with a vest and name tag.

TECHNICAL EXHIBIT 8

U.S. HOLIDAYS AND SCHOOL CALENDAR

SCHOOL YEAR

2010/2011

Monday, August 30 Begin First Qtr. And First Semester Monday, September 06 Federal Holiday – Labor Day Monday, October 11 Federal Holiday – Columbus Day Thursday, November 4 End Of First Qtr.

Friday, November 5 No School – Teacher Work Day Monday, November 8 Begin Second Quarter Thursday, November 11 Federal Holiday – Veterans Day Thursday, November 25 Thanksgiving – Federal Holiday Friday, November 26 Friday Recess Day Monday, December 20 Begin Winter Recess Friday, December 24 Federal Holiday – Christmas Friday, December 31 Federal Holiday – New Year

Monday, January 3 Instruction Resumes Monday, January 17 Federal Holiday – MLK Thursday, January 27 End of Second Qtr. and First Semester Friday, January 28 No School – Teacher Work Day Monday, January 31 Begin First Quarter and First Semester Monday, February 21 Federal Holiday – President Day Thursday, April 7 End of Third Quarter Friday, April 8 No School – Teacher Work Day Monday, April 11 Begin Spring Recess Monday, April 18 Instruction Resumes – Begin Fourth Qtr.

Monday, May 30 Federal Holiday – Memorial Day Thursday, June 16 No School – Teacher Work Day Friday, June 17 No School – Teacher Work Day

School Year 2010 – 2011

Instructional Days – 183

Approximately 183 School Days per/SY

For follow on years see URL: http://www.pac.dodea.edu/events/calendar/index.htm

TECHNICAL EXHIBIT 9A

GOVERNMENT FURNISHED FACILITIES

Seoul STO, Building 4106, Room 121, Yongsan Army Garrison, Seoul, Korea Osan STO, Building 492, Room 303, Osan AB, Korea Humphreys STO, Building 534, Room 108, Camp Humphreys, Pyongtaek, Korea Daegu STO, Building # S-3019, Room 321 , Camp George, Daegu, Korea

Casey STO, Building 2408, Camp Casey, Dongduchon, Korea

TECHNICAL EXHIBIT 9B

GOVERNMENT FURNISHED EQUIPMENT

NAME/MODEL STOCK/SERIAL NUMBER QUANTITY

Office Telephone 1 EA Chair 1 EA Desk/Workstation 1 EA Desktop Computer 1 EA Printer 1 EA Scanner 1 EA General Office Supplies* As required Bus Safety Inspection Mirrors Initial Basic First Aid Kits Initial Basic Body Fluid Kits Initial

*The government will provide general office supplies e.g. paper, pencils/pens, folders, etc.

TECHNICAL EXHIBIT 10

DODDS KOREA

SCHOOL BUS ACCIDENT/INCIDENT REPORT

Participants Gender Age Student

Grade Status

(Subject/Victim/Witness)

School Name:_______________ Incident Occurred On/Off School Grounds

DATE OF ACCIDENT/INCIDENT: _____ TIME: ____ (AM/PM) LOCATION: ____________

CRIMES AGAINST PERSON: Battery___ Assault___ Robbery___ Sex Offense___ Other___

DRUG/ALCOHOL OFFENSE: Possession___ Use___ Paraphernalia___ Sale___ Other___

SECURITY THREAT: Bomb___ Extreme violence___ Force Protection Issue ___ (i.e. suspected surveillance or other suspicious or actual activity constituting a threat or potential threat to students, staff or operations) Other______________________

NARRITIVE OF INCIDENT/ACCIDENT:

SIGNATURE (SECURITY ATTENDANT OR SAFETY AIDE) DATE

PRINTED NAME

TURN-IN AT THE END OF YOUR SHIFT TO THE STUDENT TRANSPORTATON OFFICE

TECHNICAL EXHIBIT 11

SCHOOL BUS DAILY TRACKING SHEET

SCHOOL BUS DAILY TRACKING SHEET

SEOUL ROUTE #4 MON TUE WED THU FRI

FEB 15 - FEB 19, 2010 AM PM AM PM AM PM AM PM AM PM

07:18 - 14:45 SHINDONGAH APT

1 BARBOUR, KATELYN *

2 BARBOUR, MADDISON

3 BARBOUR, TESSA

4 HARTVIGSEN, SENNETH *

5 HSU, CHARLES *

6 KIM, DANA

7 PARK, CHRISTOPHER

8 PARK, HELEN *

07:22 - 14:48 HYUNDAI APT

9 LEE, ASHLEY *

10 LEE, BENJAMIN *

11 LEE, RACHEL

07:25 - 14:51 KANGCHON APT

12 CASTAGNARO, ANNA * (AM only)

13 GRIEGO, FRANCESCA

14 KIM, YE-BIN *

07:28 - 14:54 HANGARAM APT

15 CASTAGNARO, ANNA * (PM only)

16 HANCY, TIA

17 HEATON, CORY

18 HEATON, KAITLYN *

19 HILL, ANNA *

20 KANG, JOSEPHINE

21 KIM, CHRISTINE *

22 LIDDELL, CORA

23 LIDDELL, JOSEPH *

24 MILES, CHRISTOPHER *

25 PABO, HANALE

26 PABO, KAHALE *

27 SACK, HANNAH

28 SCHWEIGERT, JOSEPH *

29 WEATHERBY, SIMON

07:33 - 14:57 CHUNGSHIN CHURCH

30 CHANG, JOO-NOH *

31 CHONG, GRACE *

32 CHOO, CHARLOTTE *

33 COOLEY, CHRISTOPHER

34 COOLEY, HANUL

35 JANG, ANNA *

36 JANG, HANNA *

37 KERLEY, PHILLIP *

38 PRICE, HAILEY *

39 REIL, TAEGON

40 YI, CHRISTOPHER

TOTAL

* Indicates students in 2nd grade and below, required to be escorted.