Amendment_2_RFQ_HE1254-19-Q-8039_(23JUL19).pdf

DEPARTMENT OF DEFENSE EDUCATION ACTIVITY

Fillable Combined Synopsis Solicitation Template

SOURCE SELECTION INFORMATION-SEE FAR 2.101AND 3.104

FOR OFFICIAL USE ONLY

AMENDMENT 2: COMBINED SYNOPSIS/SOLICITATION

Standard Procurement System-Procurement Desktop Defense (SPS-PD2) Functional Support

RFQ HE1254-19-Q-8039

The Combined Synopsis has been revised as follows:

1. The solicitation is extended: xiv. Quotes are due at 1:00 PM EST on 24 JULY 2019.

2. The Performance Work Statement has been revised with the following:

1.3 The Contractor shall provide a full range of technical, functional and managerial expertise to support

DoDEA’s requirement for onsite technical support. Support will be provided until September 30, 2019 at the Mark Center in Alexandria, VA, 22350. The contractor shall assist the functional administrator as back-up support for any issues that arise, provide advice on help tickets, and review/assist with updating the current SPS setup for DoDEA. The projected Period of Performance is August 1, 2019 through October 31, 2019 plus three (3), two-month three-month option periods.

3. Questions/Answers - The following has been added to this solicitation:

QUESTIONS & ANSWERS

No. Question Answer/Response

1 Is this a new requirement? Yes

2 If this requirement is a re-compete, please provide the incumbent contractor’s name and contract number.

N/A

3 Will the Government consider a performance period longer than a base of 3-months? A longer base period will attract a significantly greater pool of talent and continuity.

No, the period of performance is tailored to meet specific mission needs.

4 Please clarify the Period of Performance. It reads August

1st thru October 31st with three “2-month” options;

however, the options are 90 days each.

PWS 1.3 and the Combined Synopsis document has been revised. The base period is from August 1, 2019 through

October 31, 2019.

5 Please clarify the Period of Performance(s); The qty/ui states “2 months”; however, the actual written dates cover a period of 90 days for each CLIN.

The Combines Synopsis has been revised to reflect the base period from August 1, 2019 through October 31, 2019.

6 How many monthly or annual labor hours is the

Government forecasting for the requirement?

Approximately 480 hours three months support.

7 Roughly, how many PD2 users will the contractor be supporting?

Approximately 60 users

8 What platform or environment is PD2 on (i.e. Citrix)? Standalone client server.

9 What is the current version of PD2 DoDEA is using? SR17A

10 How are help desk tickets recorded and logged (i.e.

through email, phone, or Serena)?

They are received by email and phone and then logged into an excel spreadsheet.

DEPARTMENT OF DEFENSE EDUCATION ACTIVITY

Fillable Combined Synopsis Solicitation Template

SOURCE SELECTION INFORMATION-SEE FAR 2.101AND 3.104

FOR OFFICIAL USE ONLY

11 What is the average number of help desk tickets recorded monthly?

Approximately 70 or more.

12 Is the backup to your primary functional administrator required to be an Authorized Caller with CACI’s SPS helpdesk?

No

13 What systems does your PD2 currently interface with? None

14 Are users currently CAC enabled in PD2? No

15 Is DoDEA’s version of PD2 utilizing the Integrity Tool? No

16 Is DoDEA’s version of PD2 utilizing PDS Punch-out? Yes

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by acknowledging receipt of this amendment on each copy of the offer submitted.

All terms and conditions remains unchanged.