RFQ_Attach_2_QASP.pdf

Enclosure 6, QASP Page 1 of 2 Pages

V6/10 Feb 16

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

1. Contract or Task Order Title: Furniture Purchase design, delivery, and installation.

2. Work Requirements:

• Task 6.1 – Conduct Site Survey, Produce Furniture, Fixtures, and Equipment (FF&E) Design, and Provide

Furniture Part List

• Task 6.2 – Purchase Furniture

• Task 6.3 – Furniture Delivery and Installation

3. Primary Method of Surveillance: There will be Customer Input, Design Review, and Periodic Inspection on

Task 6.1 and 6.2. There will be 100% inspection on Task 6.3.

100 Percent Inspection. This is usually only the most appropriate method for infrequent tasks or tasks with stringent performance requirements, e.g., where safety or health is a concern. With this method, per-formance is inspected/evaluated at each occurrence. One hundred percent inspection is too expensive to be used in most cases.

Random Sampling. This is usually the most appropriate method for recurring tasks. With random sam-pling, services are sampled to determine if the level of performance is acceptable. Random sampling works best when the number of instances of the services being performed is very large and a statistically valid sample can be obtained. Computer programs may be available to assist in establishing sampling proce-dures.

Periodic Inspection: These services are monitored weekly, monthly, quarterly, semiannually, annually, etc. Periodic types of activities are perfect for periodic inspection because not only are they infrequent, but there is normally a predetermined, specified time frame within which the tasks must be accomplished.

Therefore, you know exactly when to conduct the evaluations. Periodic inspections automatically become 100 percent evaluations or "100 percent checks." Inspections should be divided and scheduled by frequen-cy: annual, semiannual, quarterly, monthly, weekly and as required. Sometimes services are required for which the time or frequency cannot be predicted, such as accident investigations, one-time special tasking by higher headquarters, etc. These would be labeled "as required inspections." Others are known and pre-dictable such as the quarterly status report or the monthly travel report currently included in some DISA service contracts.

Customer Input. Although usually not a primary method, this is a valuable supplement to more systemat-ic methods. For example, in a case where random sampling indicates unsatisfactory service, customer complaints can be used as substantiating evidence. In certain situations where customers can be relied upon to complain consistently when the quality of performance is poor, e.g., dining facilities, building services, customer surveys and customer complaints may be a primary surveillance method, and customer satisfac-tion an appropriate performance standard. In all cases, complaints should be documented, preferably on a standard form.

4. Scope of Performance: This specification establishes the minimum requirements for the purchase and installa-tion of furniture. Contractor shall provide all labor, tools, and new supplies as described in the Performance Work Statement (PWS). The contractor shall conduct a site survey to review the current room structure, extract measure-ments, and analyze dimensions to develop a furniture design for the space. The contractor shall provide a design compatible with PWS Attachment 1 layout. All furniture parts and product information will be disclosed to ensure the proposed furniture meets the requirements of the PWS.

Enclosure 6, QASP Page 2 of 2 Pages

V6/10 Feb 16

5. Performance Standards:

Performance Standard Acceptable Quality Level (AQL) Method of Surveillance Task 6.1 – Conduct Site Sur-vey, Produce Design, and Furniture Part List

Site Survey conducted and pro-posed solution meets requirements of the PWS and Workstation Re-quirements

Routine inspection of deliverable prod-ucts and services.

Task 6.2 – Purchase Furni-ture

Materials contain required infor-mation and are delivered on time at least 100% of the time. Revisions that occur are minor and are re-solved in a satisfactory manner.

Routine inspection of deliverable prod-ucts and services. Routine inspection of the materials.

Task 6.3 – Furniture Deliv-ery and Installation

Materials contain required infor-mation and are delivered on time at least 100% of the time. Revisions that occur are minor and are re-solved in a satisfactory manner.

Routine inspection of deliverable prod-ucts and services. Routine inspection of the materials.

6. Mandatory or regulatory compliance items: The contractor will provide initial proof of compliance with reg-ulatory and compliance items contained in the contract. The Contracting Officer's Representative (COR) and the Contracting Officer (KO) will evaluate the initial submission and will conduct ad hoc reviews of the contractor's compliance throughout the remainder of the contract. The contractor will monitor compliance as required by FAR 52.222-50, Combating Trafficking in Persons, and report any issues to the KO.

7. Acceptable Quality Level (AQL):

Site Survey conducted and proposed solution meets requirements of the PWS and Workstation Requirements. Furni-ture and instillation contain required information and are delivered on time at least 100% of the time.

8. Evaluation Method:

There will be a 100% design and furniture part list review. Once the design has been approved and all comments addressed, and the contract is awarded the contractor can proceed with the purchasing, delivering, and installing phases.

Once the furniture is installed the government representative will have an additional 30 business day acceptance period. The acceptance period will allow the government functional use and necessary adjustments and final ac-ceptance will take effect 120 business days after award.

9. Incentives (Positive and/or Negative): N/.A