ATCH 2 - PERFORMANCE QUESTIONNAIRE.doc

DOC document 93 KB Posted

Attached to
DISA Travel Telecommunications Services Federal contract opportunity
Solicitation number
HC1013-09-R-2003
Issued by
Defense Information Systems Agency

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Attachment 2 - Performance Questionnaire

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Other files for this federal contract opportunity

Other files attached to DISA Travel Telecommunications Services, newest first.
File Type Posted
HC1013-09-R-2003 Amendment 0002.doc DOC document
CONTRACTOR QUESTIONS II.doc DOC document
HC1013-09-R-2003 Amendment 0001.doc DOC document
CONTRACTOR QUESTIONS.doc DOC document
ATCH 1 - PWS.DOC DOC document
HC1013-09-R-2003 RFP.doc DOC document
ATCH 3 - TRANSMITTAL LETTER.doc DOC document
ATCH 4 - QUALITY ASSURANCE SURVEILLANCE PLAN.doc DOC document

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Text version

Contractor’s Name: _______________________ Contract Number: __________________________

PAST PERFORMANCE QUESTIONNAIRE

When Filled In This Document Is Source Selection Sensitive IAW FAR 2.101 and FAR 3.104

* Note: Contractor must fill out Section A completely and responses must be sent directly to Contracting Officer from respondent.

A. GENERAL INFORMATION: Please correct any information below known to be inaccurate:

Contractor’s Name: ____________________ Telephone Number: ____________________

Address: __________________________ Fax Number: _________________________

__________________________ Point of Contact: ______________________

Project Title and Detailed Description of Work: ___________________________________________*

Contract Number Provided by Offeror: ___________________ Dollar Amount: __________________*

Contract Period or Dates of Performance Provided by Offeror: ______________________* Contractor performed as the ( Prime Contractor ( Sub-Contractor ( Key Personnel.

* Note: If offeror holds or has held other contracts with your agency/organization in the last 3 years, please complete separate evaluation forms for those contracts as well.

B. RESPONDENT INFORMATION:

Name of Respondent:

________________________________ Title: ____________________________

Address: _____________________

*Telephone Number: ___________________ Fax Number:

*Email Address: _____________________ *Mandatory Field C. PERFORMANCE INFORMATION: Choose the appropriate letter on the scale (E, G, S, M, U, and N) that most accurately describes the contractor’s performance or situation. PLEASE PROVIDE A NARRATIVE EXPLANATION FOR ANY RATINGS OF M or U.

E
G
S
M
U
N
Exceptional
Good
Satisfactory
Marginal
Unsatisfactory
Neutral

Performance meets contractual requirements with many exceeded to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with no more than a few minor problems for which corrective actions taken by the contractor were highly effective.

Performance meets contractual requirements with some exceeded to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with no more than some minor problems for which corrective actions taken by the contractor were effective.

Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor were satisfactory.

Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s proposed actions appear only marginally effective or were not fully implemented.

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

Performance was not observed or not applicable to the current effort being reported against.

Place an “X” in the appropriate column using the definitions matrix above.

The contractor:
E
G
S
M
U
N
1.
Provided experienced managers and supervisors with the technical and administrative abilities needed to meet contract requirements.
2.
Provided key contractor personnel readily accessible at all times, seven days a week, 24 hours a day to respond to requirements.
3.
Home office participated in solving significant local problems.
4.
Cooperated with Government personnel after award.
5.
Suggested alternative approaches to problems.
6.
Displayed initiative to solve problems.
7.
Worked efficiently and effectively with subcontractors.
8.
Paid subcontractors/suppliers in a timely manner.
9.
Provided accurate and complete billing invoices within 30 days.
10.
Provided resolution of billing discrepancies within 5 days.
11.
Followed approved quality control plan.
12.
Provided effective quality control and/or inspection procedures to meet contract requirements.
13.
Provided telecommunications service within all 48 Contiguous United States.
14.
Provided active telecommunications services up to 200+ lines within 48 hours notice.
15.
Was able to respond to urgent requests within 12 hours.
16.
Identified and addressed outages within two hours.
17.
Corrected service interruptions within the agreed to specified time (within 24 hours).
18.
Provided a tracking system to immediately respond to status requests.
19.
Was responsive to contract changes.
20.
Provided an accurate assessment of location infrastructure when and where needed.
21.
How would you rate the contractor's overall performance?
22.
Was the contractor ever issued a cure or show cause notice under the referenced contract? If yes, explain outcome in “remarks.”
YES/NO
23.
Would you award another contract to this contractor? If not, explain in “remarks.”
YES/NO
24.
Is the contractor rated in CPARS?
YES/NO

Remarks:___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Evaluator Signature

Date Attachment 2

File details come from the government source that posted it. Updated .