ATCH 2 - PERFORMANCE QUESTIONNAIRE.doc
DOC document 93 KB Posted
- Attached to
- DISA Travel Telecommunications Services Federal contract opportunity
- Solicitation number
- HC1013-09-R-2003
- Issued by
- Defense Information Systems Agency
About this file
Attachment 2 - Performance Questionnaire
View the file
Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| HC1013-09-R-2003 Amendment 0002.doc | DOC document | |
| CONTRACTOR QUESTIONS II.doc | DOC document | |
| HC1013-09-R-2003 Amendment 0001.doc | DOC document | |
| CONTRACTOR QUESTIONS.doc | DOC document | |
| ATCH 1 - PWS.DOC | DOC document | |
| HC1013-09-R-2003 RFP.doc | DOC document | |
| ATCH 3 - TRANSMITTAL LETTER.doc | DOC document | |
| ATCH 4 - QUALITY ASSURANCE SURVEILLANCE PLAN.doc | DOC document |
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Text version
Contractor’s Name: _______________________ Contract Number: __________________________
PAST PERFORMANCE QUESTIONNAIRE
When Filled In This Document Is Source Selection Sensitive IAW FAR 2.101 and FAR 3.104
* Note: Contractor must fill out Section A completely and responses must be sent directly to Contracting Officer from respondent.
A. GENERAL INFORMATION: Please correct any information below known to be inaccurate:
Contractor’s Name: ____________________ Telephone Number: ____________________
Address: __________________________ Fax Number: _________________________
__________________________ Point of Contact: ______________________
Project Title and Detailed Description of Work: ___________________________________________*
Contract Number Provided by Offeror: ___________________ Dollar Amount: __________________*
Contract Period or Dates of Performance Provided by Offeror: ______________________* Contractor performed as the ( Prime Contractor ( Sub-Contractor ( Key Personnel.
* Note: If offeror holds or has held other contracts with your agency/organization in the last 3 years, please complete separate evaluation forms for those contracts as well.
B. RESPONDENT INFORMATION:
Name of Respondent:
________________________________ Title: ____________________________
Address: _____________________
*Telephone Number: ___________________ Fax Number:
*Email Address: _____________________ *Mandatory Field C. PERFORMANCE INFORMATION: Choose the appropriate letter on the scale (E, G, S, M, U, and N) that most accurately describes the contractor’s performance or situation. PLEASE PROVIDE A NARRATIVE EXPLANATION FOR ANY RATINGS OF M or U.
| E |
| G |
| S |
| M |
| U |
| N |
| Exceptional |
| Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
| Neutral |
Performance meets contractual requirements with many exceeded to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with no more than a few minor problems for which corrective actions taken by the contractor were highly effective.
Performance meets contractual requirements with some exceeded to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with no more than some minor problems for which corrective actions taken by the contractor were effective.
Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor were satisfactory.
Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s proposed actions appear only marginally effective or were not fully implemented.
Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.
Performance was not observed or not applicable to the current effort being reported against.
Place an “X” in the appropriate column using the definitions matrix above.
| The contractor: |
| E |
| G |
| S |
| M |
| U |
| N |
| 1. |
| Provided experienced managers and supervisors with the technical and administrative abilities needed to meet contract requirements. |
| 2. |
| Provided key contractor personnel readily accessible at all times, seven days a week, 24 hours a day to respond to requirements. |
| 3. |
| Home office participated in solving significant local problems. |
| 4. |
| Cooperated with Government personnel after award. |
| 5. |
| Suggested alternative approaches to problems. |
| 6. |
| Displayed initiative to solve problems. |
| 7. |
| Worked efficiently and effectively with subcontractors. |
| 8. |
| Paid subcontractors/suppliers in a timely manner. |
| 9. |
| Provided accurate and complete billing invoices within 30 days. |
| 10. |
| Provided resolution of billing discrepancies within 5 days. |
| 11. |
| Followed approved quality control plan. |
| 12. |
| Provided effective quality control and/or inspection procedures to meet contract requirements. |
| 13. |
| Provided telecommunications service within all 48 Contiguous United States. |
| 14. |
| Provided active telecommunications services up to 200+ lines within 48 hours notice. |
| 15. |
| Was able to respond to urgent requests within 12 hours. |
| 16. |
| Identified and addressed outages within two hours. |
| 17. |
| Corrected service interruptions within the agreed to specified time (within 24 hours). |
| 18. |
| Provided a tracking system to immediately respond to status requests. |
| 19. |
| Was responsive to contract changes. |
| 20. |
| Provided an accurate assessment of location infrastructure when and where needed. |
| 21. |
| How would you rate the contractor's overall performance? |
| 22. |
| Was the contractor ever issued a cure or show cause notice under the referenced contract? If yes, explain outcome in “remarks.” |
| YES/NO |
| 23. |
| Would you award another contract to this contractor? If not, explain in “remarks.” |
| YES/NO |
| 24. |
| Is the contractor rated in CPARS? |
| YES/NO |
Remarks:___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Evaluator Signature
Date Attachment 2
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