H98210-15-R-0019.pdf

SEE ADDENDUM

(No Collect Calls)

H98210-15-R-0019 19-Mar-2015

b. TELEPHONE NUMBER

571-372-2595

8. OFFER DUE DATE/LOCAL TIME

11:00 AM 04 May 2015

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

H982109. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

MICHAEL WHITE

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

H9820142820004000

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

WOMEN-OWNED SMALL

BUSINESS (WOSB)

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

DEFENSE HUMAN RESOURCES ACTIVITY

4800 MARK CENTER DRIVE,

SUITE 06J25-01

ALEXANDRIA VA 22350-4000

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

ECONOMICALLY DISADVANTAGED

WOMEN-OWNED SMALL BUSINESS

(EDWOSB)

SIZE STANDARD:

$7M

NAICS:

541720

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

H98210-15-R-0019

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES ESTIMATED

QUANTITY

UNIT UNIT PRICE ESTIMATED AMOUNT

Analytical Support Services

FFP

FOB: Destination

ESTIMATED

NET AMT

ITEM NO SUPPLIES/SERVICES EST .

UNIT UNIT PRICE AMOUNT

Travel - DO NOT PROPOSE

COST

NOT TO EXCEED

PURCHASE REQUEST NUMBER: H9820142820004000

ESTIMATED COST

UNIT UNIT PRICE AMOUNT

OPTION Analytical Support Services

UNIT UNIT PRICE AMOUNT

OPTION Travel - DO NOT PROPOSE

COST

NOT TO EXCEED

UNIT UNIT PRICE AMOUNT

OPTION Analytical Support Services

UNIT UNIT PRICE AMOUNT

OPTION Travel - DO NOT PROPOSE

COST

NOT TO EXCEED

ADMINISTRATIVE INFORMATION

A. Points of Contact:

Contracting Officer: TBD

4800 Mark Center Drive, Suite 06J25-01 Alexandria, VA 22350-4000 Telephone: TBD Email: TBD

Contract Specialist: Michael White

4800 Mark Center Drive, Suite 06J25-01 Alexandria, VA 22350-4000 Telephone: (571) 372-2595

Email: michael.l.white36.civ@mail.mil

Contracting Officer's Representative

(COR): TBD

The COR is not authorized to make any commitments or changes that will affect price, quality, quantity, delivery or any other terms and conditions of the contract. Reference DFARS clause 252.201-7000 (Contracting Officer’s Representative).

B. ADMINISTRATION, ACCOUNTING, AND APPROPRIATION DATA

The Administration Office and Accounting & Appropriation Data will be specified on individual Task Orders. Payment will be made by Wide Area Workflow (WAWF).

C. CONTRACT TYPE

mailto:michael.l.white36.civ@mail.mil

Contract award type shall be a Firm-Fixed Price, Requirements Contract. The Period of Performance shall be twelve months from date of award and will include two (2), twelve month option periods.

D. COMMON ACCESS CARDS (CACs) FOR CONTRACTOR PERSONNEL

The contractor shall obtain CACs for all personnel requiring access to Government facilities in accordance with the following :

(a) For installation(s)/location(s) cited in the contract, contractors shall ensure Common Access Cards (CACs) are obtained by all contract or subcontract personnel who meet one or both of the following criteria:

(1) Require logical access to Department of Defense computer networks and systems in either:

(i) the unclassified environment; or

(ii) the classified environment where authorized by governing security directives.

(2) Perform work which requires the use of a CAC for installation entry control or physical access to facilities and buildings.

(b) Contractors and their personnel shall use the following procedures to obtain CACs:

(1) Contractors shall provide a listing of personnel authorized a CAC to the contracting officer.

The contracting officer will provide a copy of the listing to the government representative in the local organization designated to authorize issuance of contractor CACs (i.e., “authorizing official”).

(2) Contractor personnel on the listing shall each complete and submit a DD Form 1172-2 or other authorized DoD electronic form to the authorizing official. The authorizing official will verify the applicant’s name against the contractor’s listing and return the DD Form 1172-2 to the contractor personnel.

(3) Contractor personnel will proceed to the nearest CAC issuance workstation with the DD Form 1172-2 and appropriate documentation to support their identification and/or citizenship.

The CAC issuance workstation will then issue the CAC.

(c) While visiting or performing work on installation(s)/location(s), contractor personnel shall wear or prominently display the CAC as required by the governing local policy.

(d) During the performance period of the contract, the contractor shall:

(1) Within 7 working days of any changes to the listing of the contract personnel authorized a CAC, provide an updated listing to the contracting officer who will provide the updated listing to the authorizing official;

(2) Return CACs in accordance with local policy/directives within 7 working days of a change in status for contractor personnel who no longer require logical or physical access;

(3) Return CACs in accordance with local policy/directives within 7 working days following a CACs expiration date; and

(4) Report lost or stolen CACs in accordance with local policy/directives.

(e) Within 7 working days following completion/termination of the contract, the contractor shall return all CACs issued to their personnel to the issuing office or the location specified by local policy/directives.

(f) Failure to comply with these requirements may result in withholding of final payment.

PERFORMANCE WORK STATEMENT

Analytical Support for Research, Surveys, and Statistics Center (RSSC)

1.0 INTRODUCTION

The Defense Manpower Data Center (DMDC) Research, Surveys, and Statistics Center (RSSC) conducts both web-based and paper surveys and analysis that supports the personnel information needs of the Office of the Under Secretary of Defense for Personnel and Readiness (OUSD [P&R]). Sponsors include the Federal Voting Assistance Program, the Transition to Veterans Program Office, and the Sexual Assault Prevention Office. These surveys assess attitudes and opinions on a wide range of personnel issues across the entire DoD community. An illustrative schedule of RSSC surveys is provided as Technical Exhibit 1. In addition to supporting surveys, RSSC partners with other DMDC divisions to analyze personnel record data and statistical information on the United States, sometimes in combination with survey data, to provide actionable models and information. Some RSSC surveys may require Computer Assisted Telephone Interviewing (CATI) either as the primary data collection method or as an ancillary methodology for multi-method surveys including screening and studies of response and nonresponse. See https://www.dmdc.osd.mil/appj/dwp/dwp_surveys.jsp for an electronic version of examples of surveys and reports. RSSC conducts a number of “Quick Compass” surveys on specific hot topics of interest to policymakers (e.g., Medicaid waivers, issues related to the Chaplain core, etc.). RSSC does technical reviews on all DoD cross-component surveys that need to be licensed and approved. RSSC also conducts focus group studies to help better understand the meaning of survey results related to topics such as sexual assault.

2.0 BACKGROUND

2.1 DMDC is part of the Defense Human Resources Activity (DHRA), which is a DoD Field Activity and maintains the central and authoritative store of personnel, manpower, training, and security data for the DoD. Sponsoring DoD offices and non-DHRA customers require personnel policy- and program-relevant information: attitudes, opinions, behavioral intentions, and self-reported experiences and outcomes. This information is used to formulate, monitor, and refine policies and programs affecting the morale, health, compensation, benefits, training, selection, assignments, and readiness of DoD personnel and their families. As new policies and programs are developed, DoD requires research and studies that quickly analyze survey data to assess the expected or actual short-term effectiveness of those policies and programs. The primary need is for program evaluation planning and execution, in whole or in part, using representative sample surveys and/or other data collection methods, to measure the effects and characteristics of personnel policies and programs.

2.2 RSSC staff designs and implements plans for survey methodologies, samples, instruments, datasets, and result tabulations, briefings, analyses, and reporting. RSSC relies heavily on the DMDC Survey Reporting Tool (SRT) that is used for questionnaire design, for the specification of data coding and cleaning in the production of Statistical Analysis Software (SAS®) datasets, for specification of variables and their treatment for automation used in analysis, and for producing tabulation volumes and briefing charts. DMDC is currently using SAS® in database creation but also creates final datasets in IBM Statistical Package for the Social Sciences https://www.dmdc.osd.mil/appj/dwp/dwp_surveys.jsp

(IBM/SPSS®) software. DMDC may also use SUDAAN®, M-Plus® and/or STATA® and/or other software packages to handle the correct estimation of variances. Upon initial entry of survey questions in the SRT there is never again a need to retype (risking errors) for creation of the survey on the Web, for creating labeling data variables and values in the dataset, and for including the wording of the items in the automated production of tabulation volumes and briefing charts.

2.3 RSSC uses four Government-owned, Government developed software packages. 1) The SRT is a visual basic user-interface that uses Microsoft products including Excel, Word, Access, and PowerPoint to develop survey questionnaires and produce publication-ready tabulation volumes, briefing charts, and trend charts. SRT-developed survey questionnaires can be converted into a number of formats (.txt, .doc, etc.) and imported into survey software to create paper- and web-based surveys. 2) The Survey and Variable Authoring System (SURVANT), is an Internet-based tool that is used to develop surveys (web/paper survey creation, testing, editing), for survey database development (variable name, format and value creation), and for documentation (dataset and codebook creation). SURVANT is used to store survey information (variable names, formats, etc.), to test the survey instrument during quality control procedures, to store analysis recodes as well as maintain and produce survey documentation. It is also used to create basic-use (public) and confidential datasets. 3) The Sampling Tool provides efficient sample for RSSC surveys, using Microsoft Excel and Access. The Sampling Tool allows RSSC to estimate the minimum sample size needed to achieve desired precision and confidence goals, given population size, cost, and response rate constraints. 4) The Survey Analysis Macro (SAM) produces estimates and tests of significance within one survey administration. SAM uses SAS, SUDAAN and Microsoft products.

3.0 SCOPE

The Defense Manpower Data Center (DMDC) requires analytical support to plan and analyze Department of Defense (DoD)-wide surveys and focus groups. The Contractor shall provide all personnel management, equipment and supplies as necessary to perform the requirements as detailed within this PWS.

4.0 REQUIREMENTS The Contractor shall:

4.1 Prepare and submit a project plan for each task order with milestones and timelines for deliverables for government approval. Revise the plan as necessary and report any issues to the Contracting Officer’s Representative (COR) in a timely manner.

4.2 Support will generally be performed in government provided office space in Alexandria, Virginia and via telework.

4.3 Provide research, survey, and/or statistical consultation, advice and support to DMDC and other OSD and Secretary of Defense stakeholders (e.g. Under Secretary of Defense for Personnel and Readiness, Defense Civilian Personnel Advisory Service (DCPAS), Sexual Assault Prevention and Response Office (SAPRO), and the Federal Voting Assistance Program (FVAP)).

Anticipated products include briefings, technical reports, information papers, management (executive) reports, overview reports and papers for presentation at professional conferences or submitted to professional journals containing analysis relevant to DoD actions, policies, or procedures. Other products include user manuals for personnel or manpower policy/program implementation, documentation of surveys and codebooks, and maintenance/enhancements of computer program/web site applications supporting the RSSC mission.

4.4 Provide statistical support by designing complex, stratified samples, and weighting survey data to account for differential selection probabilities and response propensities, and poststratification.

Use software (e.g., SUDAAN) to appropriately make variance estimates from complex sample designs. Use and modify RSSC software to perform appropriate statistical tests to determine whether differences in estimates across subgroups (e.g., Service) or time are statistically significant. Perform nonresponse bias analyses and serve as technical expert on nonresponse bias methods. Work with government staff to develop an automated production system to impute for missing data, and serve as technical expert on missing data methods. In addition, disclosure analysis should be conducted on datasets to be delivered outside of DMDC.

4.5 Support survey design, construction, and execution of survey studies using self-administered web-based and paper and pencil questionnaires, as well as local, nation-wide, or world-wide focus groups; world-wide computer-assisted telephone interviewing (CATI); nation-wide in-person interviewing protocols; and pretesting protocols including those requiring cognitive pretesting. This can include the analyses and reporting of existing and/or new data and/or survey methodologies.

4.6 Assist in the design and development of specifications used in final products including tabulation of responses, briefings, management (executive) reports, overview reports, and survey notes.

4.7 Assist with preliminary and complex analyses of data including univariate and multivariate statistical analyses (e.g., logistic regression, path analysis), and structural equation modeling (SEM) using SAS and other statistical analysis package skills.

4.8 Assist with analysis of focus groups sessions by identifying major themes and ideas conveyed across the sessions. For each theme, include supporting comments from the focus group participants.

4.9 Provide expert advice and programming for performing analyses, technical notes or memorandum documenting the statistical issues considered, and recommendations made. Such reports are to be complete with equations, citations, results of analyses performed, and copies of analysis statements prepared for execution in SAS, SUDAAN, or other government approved software packages.

4.10 Support the review and approval of internally and externally generated surveys and compliance with laws, instructions, and directives (e.g,, DoDI 1100.13; DoDI 8910.01, etc. on use of surveys for data collection, use of survey data for secondary analyses, and use of human subjects in research.

4.11 Attend conferences and meet with federal, state, and local officials as well as members of the public and constituent groups in order to remain current with industry trends relative to government surveys.

4.12 Update and document procedures for automating survey operations including questionnaire development, briefing/trend charts, and analyses. Provide internal training for any new processes.

4.13 Develop coding schemes. Validate and document survey findings in tabulation volumes, trend reports and briefings, and management reports. Document datasets in codebooks. See http://www.dtic.mil/dtic/tr/fulltext/u2/a476557.pdf, http://www.dtic.mil/docs/citations/ADA514130 for examples of codebooks.

4.14 Conduct quality assurance tasks related to survey operations. Quality assurance checks and data validation should include dataset/product/deliverable quality checks, inter-rater reliability for qualitative data, and frequency runs to verify sample and population characteristics.

4.15 Develop and maintain a system for the tracking of both internal and external RSSC milestones.

4.16 Distribute datasets in response to requests for current and historical data in compliance with

Freedom of Information Act requirements, Privacy Advisory or Privacy Act statements, and consistent with DMDC procedures to ensure integrity and security of data.

4.17 Provide project management capabilities including scheduling meetings (e.g Inter Service Survey

Coordinating Committee-ISSCC), developing agendas, documenting meeting minutes, and coordinating survey review packages.

4.18 Coordinate the completion and dissemination of research results within DMDC and to external clients through Web publication and email notification.

4.19 Provide technical support and maintenance for DMDC in-house survey tools. DMDC currently uses Survey Reporting Tool (SRT), Sampling Tool, and Statistical Analysis Macros (SAM).

4.20 Be proficient in the use of Microsoft Office ® software applications (Excel, Access, Word, Outlook, and Project) and SharePoint®. Contractor personnel shall possess strong writing and analytic skills and be well versed and able to apply knowledge of DoD personnel management policies as they relate to statistical analysis.

4.21 Provide Monthly Progress Reports to the COR that address the extent to which any problems or circumstances will cause conflicts with program schedules. Present and discuss the report in quarterly Senior Management Reviews (SMRs). Reports and discussions shall include (1) summary of activities, actions, and progress for the prior quarter; (2) status of each deliverable;

(3) financial review for billing purposes, (4) pending issues; (5) analysis of any potential problems, risks/challenges, and risk mitigation plan; and (6) summary of projected activities for the next period. Submit minutes of the SMR to the COR within 5 days following each meeting.

4.22 Apply all applicable professional, Offices of the Secretary of Defense and USD (P&R), and

RSSC to technical documentation and survey notes produced for evaluations, studies, and analyses, as well as memos, information papers, and briefings related to DoD personnel policies and programs. All editing shall be done according to the publication manual of RSSC, “Guidelines for Preparing and Submitting Technical Documentation for Publication.” In addition, technical editing by the contractor must be consistent with the latest edition of the Publication Manual of the American Psychological Association (APA).

4.23 Appoint a Program Manager. The Program Manager shall be the Contractor's primary point of contact for the government on all areas of performance under this requirement.

http://www.dtic.mil/dtic/tr/fulltext/u2/a476557.pdf http://www.dtic.mil/docs/citations/ADA514130

4.24 Participate in a Post-Award Conference. This meeting provides an introduction between the

Contractor personnel and Government personnel who will be involved with the contract and will aid both parties in achieving a clear and mutual understanding of all requirements and identify and resolve any potential issues. However, this meeting is not a substitute for the contractor fully understanding the work requirements at the time offers are submitted, nor is it to be used to alter the final agreement arrived at in any negotiations leading to contract award. The Contractor shall be prepared to discuss any items requiring clarification and gather information as necessary to support each deliverable and shall submit a written summary of the Post-Award Conference to the COR.

4.25 Contractor Manpower Reporting

4.25.1 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for DMDC via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/.

4.25.2 Reporting inputs will be for the labor executed during the period of performance during each

Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk at: http://www.ecmra.mil/

5.0 DELIVERABLES

The specific deliverables will vary given the specific task order. Following is a listing of the types of work products/deliverables that the Contractor may be required to provide in performance of the PWS under resulting task orders: Task Order Project Plan, develop and maintain a system for the tracking of both internal and external RSSC milestones, monthly progress reports, quarterly Senior Management Review (SMR) report, SMR minutes, Post- Award Conference, Post-Award Conference Written summary, Contractor Manpower Reporting, Quality Contro Plan (Final), demontration of capability to take over functions of SRT, Sampling Tool, and SAM2, and demonstration of capability to use SURVANT. One or several may be required under any given task order.

6.0 QUALITY CONTROL

The contractor shall implement and maintain a Quality Control Plan (QCP) to ensure work performed conforms to the scope of work and meets the requirements under this PWS. The QCP shall, at a minimum provide a method for performing inspections; identifying, correcting and preventing problems/defective service; addressing customer complaints, and improving the quality of services over the life of the contract. The final QCP shall be delivered 30 days after award.

7.0 QUALITY ASSURANCE

7.1. The Government reserves the right to perform inspections and surveillance to evaluate the

Contractor’s compliance to the contract terms and performance of the requirements in the PWS.

The Government will make every effort to ensure that the surveillance methods described below are conducted in an objective, fair, and consistent manner.

7.1.1 Periodic Surveillance. This action occurs when the COR or other Government official observes a deficiency. Examples include evidence from accidents, incidents, errors or delays. Regardless of http://www.ecmra.mil/ http://www.ecmra.mil/ where in the line-of-duty the COR observes contractual procedures not being followed, he/she has an obligation to document and report the deficiency to the Contracting Officer.

7.1.2 Customer Complaint Surveillance. This action is instituted when the COR receives a complaint from a stakeholder (stakeholder organizations include survey sponsors such as: Office of the Under Secretary of Defense, Personnel and Readiness; Disability Evaluation System Surveys (Wounded Warriors); United States Coast Guard; Federal Voting Assistance Program; Sexual Assault Prevention and Response Office) regarding contractor service. The COR will obtain the complaint in writing and then conduct an investigation to determine its validity. If the complaint is deemed valid, the COR will immediately notify the Contracting Officer for action. The COR will notify both the Contractor’s Program Manager and the complainant of the Government’s response to their complaint.

7.2 QUALITY ASSURANCE

7.2.1 The Government reserves the right to perform inspections and surveillance to evaluate the

Contractor’s compliance to the contract terms and performance of the requirements in the PWS.

The Government will make every effort to ensure that the surveillance methods described below are conducted in an objective, fair, and consistent manner.

7.2.2 Periodic Surveillance. This action occurs when the COR or other Government official observes a deficiency. Examples include evidence from accidents, incidents, or delays. Regardless of where in the line-of-duty the COR observes contractual procedures not being followed, he/she has an obligation to document and report the deficiency to the Contracting Officer.

7.2.3 Customer Complaint Surveillance. This action is instituted when the COR receives a complaint from a stakeholder regarding contractor service. The COR will obtain the complaint in writing and then conduct an investigation to determine its validity. If the complaint is deemed valid, the COR will immediately notify the contracting Officer for action. The COR will notify both the Contract Manager and the complainant of the Government’s response to their complaint.

7.2.4 Contract Discrepancy Report (CDR) (Technical Exhibit 2). In the event of contractor’s unsatisfactory performance, the COR will issue a CDR that will explain the circumstances and findings concerning the incomplete or unsatisfactory service. The contractor shall acknowledge receipt of the CDR and respond in writing as to how he/she shall correct the unacceptable performance and avoid a recurrence. The Government will review the Contractor's corrective action response to determine acceptability and will use any completed CDR as part of an overall evaluation of contractor performance when determining present or future contractual actions.

8.0 SECURITY CLASSIFICATION

8.1 Comply with DoD Directive 8500.1 Information Assurance (IA), DoD Instruction 8500.2

Information Assurance (IA) Implementation, DoD Directive 5400.11 DoD Privacy Program, DoD 6025.18-R DoD Health Information Privacy Regulation, DoD 5200.2-R Personnel Security Program, and Homeland Security Presidential Directive (HSPD) 12 for all contractor personnel with access to or responsibility for nonpublic Government data.

8.2 Establish appropriate administrative, technical, and physical safeguards to protect any and all nonpublic Government data to ensure the confidentiality, integrity, and availability of government data.

8.3 Contractor personnel with access to or responsibility for nonpublic Government data under this contract must comply with HSPD-12 Personal Identity Verification (PIV) issuance requirements, known as the Common Access Card (CAC) for DMDC and must:

8.3.1 Be CAC or PIV ready prior to reporting for work. At minimum all contractor personnel must obtain/maintain a favorable FBI National Criminal History Check (fingerprint check), two forms of identity proofed identification (I-9 document), and submit a National Agency Check and Law Credit (NACLAC) vetting package for processing. Obtaining CAC or PIV ready status is the responsibility of the contracting agency. It is the responsibility of the contracting agency to notify DMDC when this is complete.

8.3.2 Be citizens of the United States.

8.4 If at any time, any Contractor person requiring a CAC is unable to obtain/maintain an adjudicated NACLAC, the Contractor shall immediately notify the DMDC Information Systems Security Group (DISSG) remove such person from work under this contract.

8.5 The Contractor shall report immediately to the DMDC CIO / Privacy Office and secondly to the COR discovery of any privacy breach.

9.0 GOVERNMENT FURNISHED EQUIPMENT OR INFORMATION

Up to seven workstations will be provided at the Mark Center in Alexandria, Virginia. Computer equipment and software will be provided for on-site use by contractor employees.

10.0 TRAVEL

Contractor costs for Government authorized travel are included in this contract. All travel shall be in accordance with joint travel regulations (JTR). Contractor payment claims shall include applicable documentation to support actual costs incurred (e.g. airfare and hotel/lodging receipts) as well as any receipts valued at or above $75.00. Failure to provide appropriate documentation may result in loss of reimbursement of travel expenses.

11.0 TRANSITION PLAN

Provide Transition of Contract Services - The contractor shall provide a plan for transition in and out services to ensure minimum disruption to vital Government business. This plan shall address how the Contractor will work with the incumbent and Government personnel to ensure that there will be no service degradation during and after the transition-in changeover (initial thirty (30) day period after date of contract award) and during the transition-out changeover (ninety (90) day period prior to date of contract expiration). During transition-out (1) demonstrate DMDC software tools or similar contractor-provided tools and provide instruction on maintenance, operation, and training for the Survey Reporting Tool (SRT), Sampling Tool, SURVANT, and Statistical Analysis Macros (SAM) or similar contractor provided tools.

12.0 APPLICABLE DOCUMENTS

DoD Directive 8500.1 Information Assurance (IA) http://www.dtic.mil/whs/directives/corres/pdf/850001_2014.pdf DoD Instruction 8500.2 Information Assurance (IA) Implementation http://www.cac.mil/docs/DoDD-8500.2.pdf DoD Directive 5400.11-R DoD Privacy Program http://www.dtic.mil/whs/directives/corres/pdf/540011r.pdf

DoD 6025.18-R DoD Health Information Privacy Regulation http://www.dtic.mil/whs/directives/corres/pdf/602518r.pdf

DoD 5200.2-R Personnel Security Program http://www.dtic.mil/whs/directives/corres/pdf/520002r.pdf

Homeland Security Presidential Directive (HSPD) 12 http://www.dhs.gov/homeland-security-presidential-directive-12

Protection of Human Subjects and Adherence to Ethical Standards in DOD-Supported Research

DOD 3216.02, 32 CFR 219

http://www.dtic.mil/whs/directives/corres/pdf/321602p.pdf http://www.dtic.mil/whs/directives/corres/pdf/850001_2014.pdf http://www.cac.mil/docs/DoDD-8500.2.pdf http://www.dtic.mil/whs/directives/corres/pdf/540011r.pdf http://www.dtic.mil/whs/directives/corres/pdf/602518r.pdf http://www.dtic.mil/whs/directives/corres/pdf/520002r.pdf http://www.dhs.gov/homeland-security-presidential-directive-12 http://www.dtic.mil/whs/directives/corres/pdf/321602p.pdf

DoD Instruction 1100.13, Surveys of DoD Personnel http://www.dtic.mil/whs/directives/corres/pdf/110013p.pdf

DoD Instruction 8910.01 Information Collection and Reporting http://www.dtic.mil/whs/directives/corres/pdf/891001p.pdf

DoD Manual 8910.01, volume 1 Procedures for DoD Internal Information Collections http://www.dtic.mil/whs/directives/corres/pdf/891001m_vol1.pdf

DoD Manual 8910.01, volume 2 Procedures for DoD Public Information Collections http://www.dtic.mil/whs/directives/corres/pdf/891001m_vol2.pdf

Publication Manual of the American Psychological Association, Sixth Edition http://www.apastyle.org/ http://www.dtic.mil/whs/directives/corres/pdf/110013p.pdf http://www.dtic.mil/whs/directives/corres/pdf/891001p.pdf http://www.dtic.mil/whs/directives/corres/pdf/891001m_vol1.pdf http://www.dtic.mil/whs/directives/corres/pdf/891001m_vol2.pdf http://www.apastyle.org/

TECHNICAL EXHIBIT 1

Anticipated RSSC Survey Schedule for 2015, etc.

Survey Name Frequency Data Collection

• Active Duty SOFS (SOFA) 1 per year June

• Reserve SOFS (SOFR) 1 per year June

• Reserve Component Gender Relations Every 2 years 2016-usually March

(WGRR)

• Active Duty Equal Opportunity (WEOA) Every 4 years 2017-usually January

• Active Duty Gender Relations (WGRA) Every 2 years 2016-usually January

• Service Academy Survey (SAGR) Every 2 years 2016 March/April

• Service Academy Focus Groups(SAGR) Every 2 years 2016 March/April

• Living Patterns (LPS) Every 3 years February 2016

• Active Duty Spouses (ADSS) Every 2 years 2015

• Reserve Spouses (RCSS) Every 2 years 2016

• Post-Election Federal Voting (PEV) Federal election November

(as many as five surveys) years

CLAUSES INCORPORATED BY REFERENCE

52.203-3 Gratuities APR 1984 52.203-12 Limitation On Payments To Influence Certain Federal

Transactions

OCT 2010

52.204-4 Printed or Copied Double-Sided on Postconsumer Fiber Content Paper

MAY 2011

52.204-7 System for Award Management JUL 2013 52.204-9 Personal Identity Verification of Contractor Personnel JAN 2011 52.209-10 Prohibition on Contracting With Inverted Domestic

Corporations

DEC 2014

52.212-1 Instructions to Offerors--Commercial Items APR 2014 52.212-4 Contract Terms and Conditions--Commercial Items DEC 2014 52.222-24 Preaward On-Site Equal Opportunity Compliance Evaluation FEB 1999 52.222-46 Evaluation Of Compensation For Professional Employees FEB 1993 52.224-1 Privacy Act Notification APR 1984 52.224-2 Privacy Act APR 1984 52.227-17 Rights In Data-Special Works DEC 2007 52.229-3 Federal, State And Local Taxes FEB 2013 52.232-11 Extras APR 1984 52.232-36 Payment by Third Party MAY 2014 52.233-3 Protest After Award AUG 1996 52.233-4 Applicable Law for Breach of Contract Claim OCT 2004 52.242-13 Bankruptcy JUL 1995 52.242-15 Stop-Work Order AUG 1989 52.245-1 Government Property APR 2012 52.245-9 Use And Charges APR 2012 52.246-4 Inspection Of Services--Fixed Price AUG 1996 52.246-4 Inspection Of Services--Fixed Price AUG 1996 52.246-25 Limitation Of Liability--Services FEB 1997 52.247-34 F.O.B. Destination NOV 1991 52.249-2 Termination For Convenience Of The Government (Fixed-

Price)

APR 2012

52.253-1 Computer Generated Forms JAN 1991 252.201-7000 Contracting Officer's Representative DEC 1991 252.203-7000 Requirements Relating to Compensation of Former DoD

Officials

SEP 2011

252.203-7002 Requirement to Inform Employees of Whistleblower Rights SEP 2013 252.204-7000 Disclosure Of Information AUG 2013 252.204-7003 Control Of Government Personnel Work Product APR 1992 252.204-7004 Alt A System for Award Management Alternate A FEB 2014 252.205-7000 Provision Of Information To Cooperative Agreement Holders DEC 1991 252.209-7004 Subcontracting With Firms That Are Owned or Controlled By

The Government of a Country that is a State Sponsor of Terrorism

DEC 2014

252.209-7007 Prohibited Financial Interests for Lead System Integrators JUL 2009 252.219-7003 Small Business Subcontracting Plan (DOD Contracts) OCT 2014 252.225-7001 Buy American And Balance Of Payments Program-- Basic

(Nov 2014)

NOV 2014

252.225-7002 Qualifying Country Sources As Subcontractors DEC 2012 252.225-7012 Preference For Certain Domestic Commodities FEB 2013 252.226-7001 Utilization of Indian Organizations and Indian-Owned

Economic Enterprises, and Native Hawaiian Small Business Concerns

SEP 2004

252.232-7010 Levies on Contract Payments DEC 2006 252.237-7010 Prohibition on Interrogation of Detainees by Contractor

Personnel

JUN 2013

252.239-7001 Information Assurance Contractor Training and Certification JAN 2008 252.243-7001 Pricing Of Contract Modifications DEC 1991 252.243-7002 Requests for Equitable Adjustment DEC 2012 252.245-7000 Government-Furnished Mapping, Charting, and Geodesy

Property

APR 2012

252.245-7001 Tagging, Labeling, and Marking of Government-Furnished Property

APR 2012

252.245-7002 Reporting Loss of Government Property APR 2012 252.245-7003 Contractor Property Management System Administration APR 2012 252.245-7004 Reporting, Reutilization, and Disposal MAY 2013 252.247-7023 Transportation of Supplies by Sea APR 2014 252.247-7024 Notification Of Transportation Of Supplies By Sea MAR 2000

CLAUSES INCORPORATED BY FULL TEXT

52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (JULY 2013)

(a) Definitions. As used in this provision--

Administrative proceeding means a non-judicial process that is adjudicatory in nature in order to make a determination of fault or liability (e.g., Securities and Exchange Commission Administrative Proceedings, Civilian Board of Contract Appeals Proceedings, and Armed Services Board of Contract Appeals Proceedings). This includes administrative proceedings at the Federal and State level but only in connection with performance of a Federal contract or grant. It does not include agency actions such as contract audits, site visits, corrective plans, or inspection of deliverables.

Federal contracts and grants with total value greater than $10,000,000 means--

(1) The total value of all current, active contracts and grants, including all priced options; and

(2) The total value of all current, active orders including all priced options under indefinite-delivery, indefinite-quantity, 8(a), or requirements contracts (including task and delivery and multiple-award Schedules).

Principal means an officer, director, owner, partner, or a person having primary management or supervisory responsibilities within a business entity (e.g., general manager; plant manager; head of a division or business segment; and similar positions).

(b) The offeror ( ) has ( ) does not have current active Federal contracts and grants with total value greater than $10,000,000.

(c) If the offeror checked “has” in paragraph (b) of this provision, the offeror represents, by submission of this offer, that the information it has entered in the Federal Awardee Performance and Integrity Information System (FAPIIS) is current, accurate, and complete as of the date of submission of this offer with regard to the following information:

(1) Whether the offeror, and/or any of its principals, has or has not, within the last five years, in connection with the award to or performance by the offeror of a Federal contract or grant, been the subject of a proceeding, at the Federal or State level that resulted in any of the following dispositions:

(i) In a criminal proceeding, a conviction.

(ii) In a civil proceeding, a finding of fault and liability that results in the payment of a monetary fine, penalty, reimbursement, restitution, or damages of $5,000 or more.

(iii) In an administrative proceeding, a finding of fault and liability that results in--

(A) The payment of a monetary fine or penalty of $5,000 or more; or

(B) The payment of a reimbursement, restitution, or damages in excess of $100,000.

(iv) In a criminal, civil, or administrative proceeding, a disposition of the matter by consent or compromise with an acknowledgment of fault by the Contractor if the proceeding could have led to any of the outcomes specified in paragraphs (c)(1)(i), (c)(1)(ii), or (c)(1)(iii) of this provision.

(2) If the offeror has been involved in the last five years in any of the occurrences listed in (c)(1) of this provision, whether the offeror has provided the requested information with regard to each occurrence.

(d) The offeror shall post the information in paragraphs (c)(1)(i) through (c)(1)(iv) of this provision in FAPIIS as required through maintaining an active registration in the System for Award Management database via https://www.acquisition.gov (see 52.204-7).

(End of provision)

ADDENDUM TO 52.212-1

OFFERORS SHOULD NOTE THE FOLLOWING IMPORTANT INFORMATION

REGARDING PROPOSAL SUBMISSION:

https://www.acquisition.gov/

1. System for Award Management (SAM): Any Offeror that submits a proposal in response to this solicitation must be registered in the System for Award Management (SAM), in accordance with FAR Clause 52.232-33 and DFARS Clauses 252.201-7000 and 252.204-7004 Alt A, prior to contract award.

Registration information can be found at: https://www.sam.gov/portal/public/SAM/.

2. Communication: Solicitation information and amendments will be posted to the Federal Business Opportunities website at www.fbo.gov. Offerors may email written questions requesting clarification of the Request for Proposal (RFP) to the Contract Specialist, Michael White, at:

MICHAEL.L.WHITE36.CIV@MAIL.MIL. No information concerning this solicitation or requests for clarification will be provided in response to telephone calls. Questions will be received up to 10:00AM Eastern on Tuesday, March 31, 2015. Questions received after this time and date may not be answered.

3. Proposal Submissions: All proposal submissions in response to this solicitation must be received no later than the due date/time specified in block 8 of the SF1449, as follows:

A. Electronic submissions will not be accepted.

B. Hand-carried deliveries must be arranged with the Contract Specialist prior to arrival.

Arrangements shall be made via email only. Acceptance location for hand-carried deliveries will be at the Mark Center Visitors Center only.

C. Mailed submissions: Offerors shall submit notification to the Contract Specialist via email stating that a proposal was submitted via postal delivery. This email notification shall also include a tracking number for the package. Proposals being mailed shall be submitted to the address below:

Defense Human Resources Activity Procurement Support Office Attn: Michael White Solicitation No. H98210-15-R-0019 4800 Mark Center Drive, Suite 06J25-01 Alexandria, VA 22350-4000

Proposal: Proposals shall be separated into the following three separate volumes. Each volume shall be submitted in individual folders/binders as follows:

A. VOLUME I – Business Proposal: Offerors shall submit one hard copy of Volume I. There is no page limit for the Business Proposal volume. This volume shall include:

i. Signed copy of the Standard Form 1449, with blocks 17 and 30 completed.

ii. Signed copy of the Standard Form 30 of any amendments issued against this RFP.

iii. Offeror’s DUNS number, Cage Code, Business Size for the applicable NAICS code (see block 10 of the SF1449), and Tax ID number.

iv. Completed Representations and Certifications of Offeror (FAR Clause 52.212-3 Alt I and DFARS Clause DFARS 252.212-7000).

v. All fill-in clauses that require the Offeror’s response.

https://www.sam.gov/portal/public/SAM/ http://www.fbo.gov/ mailto:MICHAEL.L.WHITE36.CIV@MAIL.MIL

B. VOLUME II – Technical Proposal: This volume shall include, and separately address, items (i-

vi) below within the page limitation detailed at item (vi).

i. Technical Proposal: This section shall address the technical requirements of the

Performance Work Statement (PWS) and Evaluation Factors (Attachment B).

ii. Offerors shall provide draft copies of the Quality Control Plan (QCP) and Project Management Plan (PMP) in accordance with the PWS and Evaluation Factors.

iii. Task Order One: Attached to this solicitation is a task order ( Attachment C) of work to be completed under 4.0 of the Task Order PWS. Offerors shall submit a technical proposal addressing the requirements of the Task Order at Attachment C. The Period of Performance (PoP) will be from date of award through 9 months. The task order propsal shall not exceed 20 pages.

iv. Sample Task Orders: This solicitation includes three sample task orders of possible work to be completed under this contract (see Attachment D, E, and F). Offerors shall submit a technical proposal addressing the requirements of each sample task order. Each proposal shall be annotated to the corresponding attachment.

v. Past Performance References: Offerors shall submit up to five relevant and recent past performance references as the prime contractor utilizing the Past Performance Relevancy Questionnaire (PPRQ) at Attachment A. Complete and submit one PPRQ per reference in accordance with the format provided in Attachment A.

vi. Page Limitation: In total, the page count for items (i-ii) above shall not exceed 35 single-sided pages and the page limit for each task order under item (iii & iv) is 20 single-sided pages – inclusive of all cover pages, cover letters, tables of contents, appendices, exhibits, attachments, addendums, etcetera. Any pages in excess of the page limits will not be evaluated. Note: Item (v) does not count toward the page limit.

vii. Complete the Subcontracting Plan in Attachment G.

Margins shall not be less than ½ inch. Font may be Times New Roman or Arial with not less than eleven pitch.

C. VOLUME III – Price Proposal: Offerors shall submit one hard copy of Volume III. There is no page limit for the Price Proposal volume. This volume shall include:

i. As supporting documentation, offerors shall provide all labor categories – including a brief description of each labor category – and fully burdened labor rates anticipated for completing the tasks of the requirement detailed in the PWS for the Base and Option periods. Additionally, offerors shall provide a cross-walk for the proposed labor categories to the major PWS tasks.

ii. Task Order Pricing: Offerors shall submit a price proposal for the task and be annotated to the corresponding attachment ( Attachment C). The Period of Performance (PoP) will be from date of award through 9 months. Pricing for each CLIN shall include labor categories and hours.

iii. Sample Task Order Pricing: Offerors shall submit a price proposal for each sample task order which shall be annotated to the corresponding attachment (D, E, and F). Pricing for each task shall include the proposed labor categories and hours.

52.212-2 EVALUATION--COMMERCIAL ITEMS (OCT 2014)

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

SEE ATTACHMENT B

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party.

Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS--COMMERCIAL ITEMS (DEC 2014)

The Offeror shall complete only paragraph (b) of this provision if the Offeror has completed the annual representations and certification electronically via the System for Award Management (SAM) Web site accessed through http://www.acquisition.gov. If the Offeror has not completed the annual representations and certifications electronically, the Offeror shall complete only paragraphs (c) through (p) of this provision.

(a) Definitions. As used in this provision --

“Economically disadvantaged women-owned small business (EDWOSB) Concern” means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the United States and who are economically disadvantaged in accordance with 13 CFR part 127. It automatically qualifies as a women-owned small business eligible under the WOSB Program.

"Forced or indentured child labor" means all work or service-

(1) Exacted from any person under the age of 18 under the menace of any penalty for its nonperformance and for which the worker does not offer himself voluntarily; or http://www.acquisition.gov/

(2) Performed by any person under the age of 18 pursuant to a contract the enforcement of which can be accomplished by process or penalties.

Highest-level owner means the entity that owns or controls an immediate owner of the offeror, or that owns or controls one or more entities that control an immediate owner of the offeror. No entity owns or exercises control of the highest level owner.

Immediate owner means an entity, other than the offeror, that has direct control of the offeror. Indicators of control include, but are not limited to, one or more of the following: Ownership or interlocking management, identity of interests among family members, shared facilities and equipment,…