Attachment 8 - Time and Material Labor Categories and Descriptions

H92222-10-R-0032

Attachment 8

T&M Labor Categories and Rates for Enterprise Networks Service Area

30 August 2010

1. Systems Engineer

Analyzes distributed computing system requirements in response to demand forecasts and operations trends to determine, plan, and provide for system capabilities required for projected workloads. Plans layout and installation of new systems or modification of existing systems. Provides highly technical and/or specialized guidance concerning automation solutions to complex information processing problems related to the distributed computing environment. System Engineers shall be knowledgeable in multiple current technology areas, including client/server computer hardware and operating systems

(thick & thin clients), end-user desktop productivity software, remote management and software deployment tools and administration, end-user device security management, project management, and system integration across multi-tiered highly secure IT environments.

Year CLINS

CONUS

Rate

OCONUS

Rate

1 1011

2 2011

3 3011

4 4011

5 5011

2. Network Hardware Engineer

Monitors, implements, tunes, upgrades, maintains, and repairs/replaces enterprise network hardware, and software. Organizes and directs network hardware installations on site surveys and assesses and documents current site configuration and user requirements.

Maintains disaster recovery procedures for distributed computing hardware and resident software. Analyzes and develops new hardware requirements and prepares specifications for hardware acquisition, installation and deployment. Directs and leads preparation of engineering plans and site installation technical design packages. Develops hardware installation schedules and mobilizes installation teams. Directs and leads preparation of drawings documenting configuration changes at each site. Prepare site installation and test reports. Coordinates post installation operations and maintenance support with all other IT service providers. Performs audits of network hardware/software inventory to ensure integrity as well as licensing compliance. Network Hardware Engineers shall be familiar with all data, voice, and video protocol formats and algorithms to include H.239 H.261 H.263

H.264 H.321 H.323; QCIF CIF 4CIF SIF iSIF 480p and 720p; G.711/722 and T.120.

Rate

OCONUS

Rate

1 1011

2 2011

3 3011

3. Network Hardware Technician

Supports and maintains end-user devices and related technology equipment and IT assets to include installation, configuration, diagnosis, repair, movement, relocation, upgrade, and replacement of USSOCOM Network hardware and software. Troubleshoots problem areas and performs on-site or in-house service, repair, and installation on desktops, laptops, printers, and other related peripheral devices. Provides technical support in activities associated with the identification, prioritization, and resolution of reported problems.

Network Hardware Technicians shall have knowledge of Local and Wide Area Networks

(NIPRNET, SIPRNET, JWICS, etc.), IP Video & VoIP Networks, Security Appliances, Storage

Area Networks, Wireless Networks, Remote Access, and Firewalls.

Rate

OCONUS

Rate

1 1011

2 2011

3 3011

4. Systems Integration Test Engineer

Performs formal system testing activities for a particular project. Performs analysis of documented user requirements and directs or assists in the design of test plans in support of user requirements for moderately complex to complex software/hardware applications.

Reviews user application system requirements documentation; designs, defines and documents unit and application test plans; transforms test plans into test scripts and executes those scripts. May participate in all phases of risk management assessment and software/hardware development. Ensures proper execution of test scripts and documentation of test results in test logs or defect tracking systems. Ensures test designs and documentation support all applicable client, agency or industry standards, time lines and budgets. Develops test data to be used in performing the required tests. Ensures testing conclusions and recommendations are fully supported by test results, and project managers are fully informed of testing status and application deviations from documented user requirements. Assists in the analysis of test results, documents conclusions and makes recommendations as supported by such analysis.

Rate

OCONUS

Rate

1 1011

2 2011

3 3011

5. VTC / VoIP Specialist

Installs, configures, tests, upgrades, maintains, troubleshoots, and repairs video teleconferencing (VTC) system and VOIP systems. Conducts quality assurance tests to identify system failures and to analyze, isolate, and correct operational faults on VTC and

VOIP equipment infrastructure and software in the end user environment. VTC/VOIP

Specialists shall possess knowledge of various VTC and VOIP hardware & software brand(s) of equipment (Polycom, Tandberg, Cisco, etc.) and related protocols (i.e., H.323, H.235, H.264, H.239, Duo Video, etc) and a working knowledge of routing equipment and their interfaces with VTC hardware and multi-layer secure network environments.

Rate

OCONUS

Rate

1 1011

2 2011

3 3011

6. Project Manager

Manages the project work and leads project startup and execution in accordance with task orders. Ensure quality, define and collect metrics and manage overall schedule. Manages fact-finding, analysis, and development of hypothesis/conclusions, production of final reports and delivery of presentations.

Rate

OCONUS

Rate

1 1011

2 2011

3 3011

7. Systems Analyst

Analyzes user needs to determine functional and cross-functional requirements to identify required tasks and their interrelationships. Identifies resources required, analyzes and evaluates systems requirements, identifies potential problems, and develops appropriate corrective action. Assist System Engineers, Technical Architect, and IA Security Systems

Engineer in the development, design, and implementation of plans for IT systems.

Coordinates with Systems Software Engineers to ensure proper implementation of system specifications, and coordinates with functional end users, to develop and provide recommendations on alternative system solutions.

Rate

OCONUS

Rate

1 1011

2 2011

3 3011

8. Technical Architect

Designs architecture for software, hardware, and communications to support present and future cross-functional requirements and interfaces. Identify, assess, and present options for meeting the functional and technical requirements including hardware and software updates or upgrades. Develops high level system design diagrams. Ensures systems are compatible and in compliance with the standards for open systems architectures, the Open

Systems Interconnection (OSI) and International Standards Organization (ISO) reference models, and profiles of standards - such as Institute of Electrical and Electronic Engineers

(IEEE) Open Systems Environment (OSE) reference model - as they apply to the implementation and specification of Information Management (IM) solution of the application platform, across the application program interface (API), and the external environment/software application. Ensures common operating environment is compliant and systematically analyzes problems of work flows, organization, and planning, and develops appropriate corrective action.

Rate

OCONUS

Rate

1 1011

2 2011

3 3011

9. Configuration Management Specialist

Performs configuration management planning. Describes provisions for configuration identification, change control, configuration status accounting and configuration audits.

Identifies and maintains the original configuration of requirements documentation, design documentation, software, and related documentation. Ensures configuration change control and regulates the change process so that only approved and validated changes are incorporated into product documents and related software. Provides configuration status accounting, and tracks all problems and changes in product documents and software, and reports changes and current configuration. Supports configuration audits to verify that requirements have been met by the as-built hardware and software.

Rate

OCONUS

Rate

1 1011

2 2011

3 3011

10. Quality Assurance Specialist

Provides technical and administrative direction for personnel performing software development tasks. Review of work products for correctness, adherence to design concepts and user standards, review of program documentation to ensure compliance with

Government standards/requirements, and schedules. Coordinates with the Project

Manager and/or Quality Assurance Manager to ensure problem resolution meets user expectation and satisfaction. Prepares project milestone status reports and delivers presentations on the system quality.

Rate

OCONUS

Rate

1 1011

2 2011

3 3011

11. IA Security Systems Engineer

Analyzes and defines security requirements for multilevel Security (MLS) issues. Designs, develops, engineers, and implements solutions to MLS requirements. Gathers and organizes technical information about mission goals and needs, existing security solutions and products, and ongoing programs in the MLS arena. Performs risk analyses of proposed changes to existing environments, and planned implementations of new facilities and field deployments. Performs risk assessments of existing IT environments and identifies impacts of planned changes, and security risk assessments for new projects. Provides technical support for secure integration of systems hardware, and secure software development and integration. Reviews work products for correctness and adherence to secure design concept and to Command standards. Analyzes and recommends resolution of IA/security problems on the basis of knowledge of the major IA products and services, an understanding of their limitations, and knowledge of the IA disciplines. IA Security Systems Engineers shall possess a detailed knowledge of Information Assurance (IA) / security products such as Public Key

Infrastructure (PKI), VPN, virtual LANs (VLAN), firewalls, network-based, and host-based intrusion detection and prevention systems, and data encryption.

Rate

OCONUS

Rate

1 1011

2 2011

3 3011