Sol_G14PS00153.pdf

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Technical Support Services Contract for EROS Cente Federal contract opportunity
Solicitation number
G14PS00153
Issued by
Department of the Interior US Geological Survey

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G14PS00153

SOLICITATION, OFFER AND AWARD

4. TYPE OF SOLICITATION2. CONTRACT NUMBER 3. SOLICITATION NUMBER

7. ISSUED BY CODE 8. ADDRESS OFFER TO (If other than Item 7)

ORDER UNDER DPAS (15 CFR 700)

6. REQUISITION/PURCHASE NUMBER

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

NEGOTIATED (RFP)

SEALED BID (IFB)

5. DATE ISSUED

1. THIS CONTRACT IS A RATED RATING PAGE OF PAGES

1 89

C. E-MAIL ADDRESS

EXT.NUMBERAREA CODE

B. TELEPHONE (NO COLLECT CALLS)A. NAME

10. FOR

INFORMATION

CALL:

CAUTION: LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

(Date)(Hour) local timeuntildepository located in copies for furnishing the supplies or services in the Schedule will be received at the place specified in Item 8, or if hand carried, in the

SOLICITATION

9. Sealed offers in original and

PART IV - REPRESENTATIONS AND INSTRUCTIONS

OTHER STATEMENTS OF OFFERORS

EVALUATION FACTORS FOR AWARD

INSTRS., CONDS., AND NOTICES TO OFFERORS

REPRESENTATIONS, CERTIFICATIONS AND

LIST OF ATTACHMENTS

CONTRACT CLAUSES

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.

I

J

K

L

M SPECIAL CONTRACT REQUIREMENTS

CONTRACT ADMINISTRATION DATA

DELIVERIES OR PERFORMANCE

INSPECTION AND ACCEPTANCE

PACKAGING AND MARKING

DESCRIPTION/SPECS./WORK STATEMENT

SUPPLIES OR SERVICES AND PRICES/COSTS

SOLICITATION/CONTRACT FORM

PART II - CONTRACT CLAUSESPART I - THE SCHEDULE

H

G

F

E

D

C

B

A

SEC. DESCRIPTION PAGE(S) (X) DESCRIPTION SEC. (X)

11. TABLE OF CONTENTS

18. OFFER DATE17. SIGNATURE

SUCH ADDRESS IN SCHEDULE.

IS DIFFERENT FROM ABOVE - ENTER

15C. CHECK IF REMITTANCE ADDRESS

EXT.NUMBERAREA CODE

15B. TELEPHONE NUMBER

(Type or print)AND

ADDRESS

OF

OFFEROR

CODE FACILITY

16. NAME AND TITLE OF PERSON AUTHORIZED TO SIGN OFFER15A. NAME

DATEAMENDMENT NO.DATEAMENDMENT NO.

and related documents numbered and dated):

amendments to the SOLICITATION for offerors

(The offeror acknowledges receipt of

14. ACKNOWLEDGEMENT OF AMENDMENTS

CALENDAR DAYS (%)30 CALENDAR DAYS (%)20 CALENDAR DAYS (%)10 CALENDAR DAYS (%)

(See Section I, Clause No. 52.232.8)

13. DISCOUNT FOR PROMPT PAYMENT

designated point(s), within the time specified in the schedule.

by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the

12. In compliance with the above, the undersigned agrees, if this offer is accepted within ______________ calendar days (60 calendar days unless a different period is inserted

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

OFFER (Must be fully completed by offeror)

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

28. AWARD DATE

(Signature of Contracting Officer)

27. UNITED STATES OF AMERICA

25. PAYMENT WILL BE MADE BY

26. NAME OF CONTRACTING OFFICER (Type or print)

CODE 24. ADMINISTERED BY (If other than Item 7)

ITEM

(4 copies unless otherwise specified)

23. SUBMIT INVOICES TO ADDRESS SHOWN IN

41 U.S.C. 253 (c) ( 10 U.S.C. 2304 (c) (

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION:

21. ACCOUNTING AND APPROPRIATION20. AMOUNT19. ACCEPTED AS TO ITEMS NUMBERED

AWARD (To be completed by government)

CODE

07/29/2014 X

GNB

USGS NATIONAL ACQUISITION BRANCH

205 NATIONAL CENTER

12201 SUNRISE VALLEY DRIVE

RESTON VA 20192

GNB 1100 ET 02/25/2015

Robin Doyle 703 rsdoyle@usgs.gov

648-7346

X

X

X

X

X

X

X

X

X

X

X

X

X

PAGE(S)

Robin Doyle

AUTHORIZED FOR LOCAL REPRODUCTION

Previous edition is unusable

STANDARD FORM 33 (Rev. 9-97)

Prescribed by GSA - FAR (48 CFR) 53.214(c)

1-4

5-15 17-18 19-23 24-28 29-41

42-56

58-65

66-82

83-89

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NAME OF OFFEROR OR CONTRACTOR

2 89

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

G14PS00153

(A) (B) (C) (D) (E) (F)

Please see the attached document for further details.

Delivery Location Code: 0006366858

USGS EROS Data Center

47914 252nd Street

Sioux Falls SD 57198 US

FOB: Destination

Period of Performance: 06/01/2015 to 05/31/2020

00010 Base Year - Firm Fixed Priced Task Order at a

Not-to-Exceed Ceiling of $10,000,000.00.

The period of performance for this CLIN is estimated on or about June 1, 2015 through May

31, 2016.

IT Approval Num: N

Delivery: 05/31/2016

Period of Performance: 06/01/2015 to 05/31/2016

00020 Base Year - Cost Plus Fixed Fee priced Task Order at a Not-to-Exceed Ceiling of $50,000,000.00.

The period of performance for this CLIN is estimated on or about June 1, 2015 through May

31, 2016.

Delivery: 05/31/2016

Period of Performance: 06/01/2015 to 05/31/2016

00030 Contract Year One - Firm Fixed Priced Task Order at a Not-to-Exceed Ceiling of $10,000,000.00.

The period of performance for this CLIN is estimated on or about June 1, 2016 through May

31, 2017.

IT Approval Num: N

Delivery: 05/31/2017

Period of Performance: 06/01/2016 to 05/31/2017

00040 Contract Year One - Cost Plus Fixed Fee priced

Task Order at a Not-to-Exceed Ceiling of

$50,000,000.00.

The period of performance for this CLIN is estimated on or about June 1, 2016 through May

31, 2017.

Continued ...

OPTIONAL FORM 336 (4-86)

Sponsored by GSA

FAR (48 CFR) 53.110

NSN 7540-01-152-8067

3 89

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

G14PS00153

(A) (B) (C) (D) (E) (F)

Delivery: 05/31/2017

Period of Performance: 06/01/2016 to 05/31/2017

00050 Contract Year Two - Firm Fixed Priced Task Order at a Not-to-Exceed Ceiling of $10,000,000.00.

The period of performance for this CLIN is estimated on or about June 1, 2017 through May

31, 2018.

IT Approval Num: N

Delivery: 05/31/2018

Period of Performance: 06/01/2017 to 05/31/2018

00060 Contract Year Two - Cost Plus Fixed Fee priced

Task Order at a Not-to-Exceed Ceiling of

$50,000,000.00.

The period of performance for this CLIN is estimated on or about June 1, 2017 through May

31, 2018.

Delivery: 05/31/2018

Period of Performance: 06/01/2017 to 05/31/2018

00070 Contract Year Three - Firm Fixed Priced Task

Order at a Not-to-Exceed Ceiling of

$10,000,000.00.

The period of performance for this CLIN is estimated on or about June 1, 2018 through May

31, 2019.

IT Approval Num: N

Delivery: 05/31/2019

Period of Performance: 06/01/2018 to 05/31/2019

00080 Contract Year Three - Cost Plus Fixed Fee priced

Task Order at a Not-to-Exceed Ceiling of

$50,000,000.00.

The period of performance for this CLIN is estimated on or about June 1, 2018 through May

31, 2019.

Delivery: 05/31/2019

Period of Performance: 06/01/2018 to 05/31/2019

00090 Contract Year Four - Firm Fixed Priced Task Order

Continued ...

OPTIONAL FORM 336 (4-86)

Sponsored by GSA

4 89

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

G14PS00153

(A) (B) (C) (D) (E) (F) at a Not-to-Exceed Ceiling of $10,000,000.00.

The period of performance for this CLIN is estimated on or about June 1, 2019 through May

31, 2020.

IT Approval Num: N

Delivery: 05/31/2020

Period of Performance: 06/01/2019 to 05/31/2020

00100 Contract Year Four - Cost Plus Fixed Fee priced

Task Order at a Not-to-Exceed Ceiling of

$50,000,000.00.

The period of performance for this CLIN is estimated on or about June 1, 2019 through May

31, 2020.

Delivery: 05/31/2020

Period of Performance: 06/01/2019 to 05/31/2020

OPTIONAL FORM 336 (4-86)

Sponsored by GSA

Award/Contract Document No.

Document Title

TECHNICAL SUPPORT SERVICES CONTRACT

SECTION B – SUPPLIES, SERVICES AND PRICES

The Government has set a ceiling at $300,000,000.00.

B.1 GS1385 - INDIRECT COST – BILLING AND CEILING RATES

a) As provided in FAR 52.216-7, Allowable Cost and Payment, the contractor will invoice using interim billing rates approved by the Contracting Officer or cognizant Government auditor. The contractor shall notify the

Contracting Officer of any proposed or approved billing rate changes. Once approved, the new interim billing rates may be applied prospectively or retroactively, as necessary to prevent substantial overpayment or underpayment.

(b) Ceilings are hereby established on indirect costs reimbursable under this contract. The Government shall not be obligated to pay the Contractor any amount on account of indirect costs in excess of the ceiling rate(s) listed below:

Cost Contract Year Ceiling Rate Base

Overhead All Years Direct Labor

Procurement Burden All Years Subcontract Costs and Materials

G&A All Years Total Costs less Subcontractors &

Materials

Fee/Profit All Years

The ceiling rate(s) specified above is/are applicable from the effective date of the contract through the end of the period of performance. In the event final indirect cost rates are less than the negotiated ceiling rates above, the ceiling rates will be reduced to conform to the lower rates.

[THE REMAINDER OF THIS PAGE INTENTIONALLY LEFT BLANK]

Document Title

SECTION C -- DESCRIPTIONS AND SPECIFICATIONS - PERFORMANCE WORK STATEMENT

U.S. GEOLOGICAL SURVEY

EARTH RESOURCES OBSERVATION AND SCIENCE (EROS) CENTER

C.1 BACKGROUND

The Earth Resources Observation and Science (EROS) Center was established in 1971 to receive, process, and distribute data from Landsat satellites, as well as aerial photographs and other data gathered for the U.S.

Geological Survey (USGS) and other agencies. EROS is located 16 miles northeast of Sioux Falls, South

Dakota.

The mission of EROS has evolved and today EROS is a USGS science center and one of the world’s largest land remote sensing centers, the operator of the Landsat 7 and Landsat 8 earth imaging satellites, operator and maintainer of the National Satellite Land Remote Sensing Data Archive, and operator and maintainer for NASA of their Land Processes Distributed Active Archive Center (LPDAAC). Additionally EROS has been designated as a Core Data Center by the Department of Interior and USGS as part of the Federal Data Center

Consolidation Initiative.

Today at EROS, approximately 140 Government employees comprise 23 percent of the Center’s workforce.

The remaining 78% are contractors. A combined Government and contractor work environment has proven to be successful for over 40+ years at EROS. This partnership combines government and industry strengths and ensures workforce flexibility.

Work under this contract includes, but is not limited to software development, systems engineering, project management, computer operations/systems administration, network engineering, satellite data acquisition, scanning of aerial photography, long-term data preservation, data distribution, data management (including ingest, archive, and access), and scientific applications of satellite remote sensing data (such as applications to address issues of sustainable development, resource management, land cover change, and famine early warning in many countries around the world).

The table below identifies historical labor trends for the Technical Support Services Contract (TSSC) workforces. The information is based on several basic labor classifications and the historical level of effort for each for the last four (4) contract years. This solicitation includes actions under the previous TSSC contract.

Document Title

C.2 OVERVIEW

The EROS Center advances remote sensing research and science applications that increase an understanding of our planet and help address societal needs. The USGS/EROS is responsible for

Satellite operations of the current Landsat missions (Landsat 7 and Landsat 8) and any future Landsat missions to include development and operation of the ground systems

Satellite data reception, processing, archiving, distribution

Research for remotely sensed data and other forms of geographic information.

Collection and distribution of many types of remotely sensed and earth science data

Conducting research and development of applications for use of land information to better understand the earth.

EROS has been designated as a Core Data Center by the Department of Interior and USGS as part of the

Federal Data Center Consolidation Initiative, and as such EROS hosts IT systems from other Federal government organizations.

For a more detailed overview please refer to the EROS home page at http://eros.usgs.gov

C.3 PURPOSE

This Performance Work Statement (PWS) defines the requirements for science, engineering and technical support necessary to assist the USGS EROS Center in fulfilling its mission. These requirements include, but are not limited to, technical support in the functional areas of statistical analysis, algorithm development, data analysis, software engineering, systems engineering, network engineering, information technology, information assurance/security, computer operations, satellite data reception and processing, systems maintenance, archiving and data management, and user support.

http://eros.usgs.gov/

Document Title

C.4 GENERAL SCOPE

The Contractor shall furnish all labor and materials that are not provided by the Government (as specifically listed in the contract as Government Furnished Equipment (GFE) to provide contract services and deliverables in accordance with the terms and conditions herein and the specifications set forth under the IDIQ. All technical support requirements will be communicated by the Government via Statements of Objective (SOO) or

Statements of Work (SOW) and result in task orders. This work statement defines the broad scope of work areas in which defined task orders may be issued. The contractor performance shall be in compliance with

Federal, agency and EROS specific policies, procedures, and regulations as specified in the contract. Potential exists for increases or decreases in the contract activities due to appropriation level changes or program changes to include future satellite missions, national security programs (such as Unmanned Aerial work), unanticipated mission failures or decommissioning, new partnerships (e.g., Experimental Airborne Advanced Research Lidar

(EAARL)), and other various increases or decreases from various USGS programs or reimbursable funding from partners:

The following work is expressly excluded from the scope of this contract:

a. Services covered under other EROS support contracts, including janitorial, grounds maintenance, construction maintenance of physical facility, mailroom, logistics and warehouse, guard services, and specific lead scientific research.

b. Support services for USGS components other than work performed for EROS projects or projects requiring EROS on-site support.

C.4.1 Science Support

A key mission element of the EROS Center is to promote new uses and new understanding of land information, so that others can better understand our planet. The work demonstrates to the world the high value of the National Satellite Land Remote Sensing Data Archive and related information.

Applications include land resource management, land process monitoring and modeling, natural hazards, and global change studies. Cooperation with established and potential users of remote sensing data is required in order to meet their discipline-specific information needs. The work involves use of advanced processing techniques to ingest, display, and analyze land surface data such as geology, soils, vegetation, hydrology, and land use. These data are analyzed in combination with remotely sensed data to monitor environmental change, characterize landscapes, and contribute to the study of land processes on regional, continental, and global scales. Activities include:

identifying data and information requirements of the land management and earth science community for understanding Earth systems, climate change, and identifying relevant information that can be derived using remotely sensed data and other geocoded data;

developing techniques to format and display earth science data and information for inventorying, monitoring, and managing Earth resources;

prototyping and developing advanced scientific infrastructure to support near real-time land change detection and tiled, multi-temporal access to support scientific assessment and applications;

promoting the use of appropriate standards in the transfer of geospatial data, development of metadata, and generation of application products;

Document Title assisting in the design and implementation of complex spatial analysis models that incorporate satellite, spatial, and disparate tabular data, and developing predictive models related to land processes, human activities and global climate change;

transferring remote sensing and spatial data analysis technologies to users such as cooperative applications projects, and technical consultations;

conducting user requirements investigations and systems capabilities assessments;

documenting results via USGS-sanctioned publications;

assisting day-to-day user’s with remote sensing and spatial data handling technologies and applications;

carrying out other functions, such as cooperation with professional societies;

coordinating and preparing periodic reporting, including quarterly and annual reports.

Investigations are required in the areas of radiometric, geometric, spatial, spectral, and temporal characteristics of data received from various sensor systems. This understanding is required to identify and correct systematic observational biases or instrument artifacts, and to enable scientists to accurately relate sensor data to surface phenomena. Technical support will be required in the following:

developing physical models necessary for investigating new processing techniques and validation procedures to understand orbital and imaging properties of sensors, atmospheric radiative transfer, and first-order surface processes required to simulate data acquisition;

developing new and improved processing methods, such as data retrieval procedures, image compression, geometric correction, radiometric and spectral calibration, noise filtering, and spatial deconvolution and re-sampling;

developing exploratory data analysis and data visualization tools to aid in the analysis of sensor characterization;

developing new and improved production algorithms, providing support to other projects, as required, and publishing technical reports.

Also required are investigations to derive useful land information from geospatial and (especially) remotely sensed data. This activity requires close cooperation with users to identify their information needs. The workforce utilizes remote sensing data and computer systems to develop (1) techniques for digital image processing, (2) techniques for spatial data handling, and (3) new data products. Specific areas of technical focus that will require support are:

improving image processing methods for the production of digital image data and enhance image processing techniques (i.e., change detection, spatial and frequency domain filtering, image enhancement, and image classification);

Developing spatial data handling methods for the analysis and understanding of spatial data.

This includes enhancement of spatial analysis tools and exploratory data analysis and data visualization tools. This also includes the integration of data models, databases and analytic methods within geographic information systems (GIS), development of techniques for incorporating image and non-image data into GIS, and the investigation of spatial data quality measures;

Prototyping methods and techniques to create new products for distribution by EROS. This includes assessment of the needs of the user community, development of prototype data products that address user needs, and transfer of product generation methods to production

Document Title staff.

C.4.2 Data and Information Support

EROS provides customers, cooperators, partners, and scientists with information about and access to Earth science and digital cartographic data sets distributed by the EROS. Products are available to customers in a variety of formats.

The contractor shall provide customer support, which includes providing prompt and professional service for information, assistance with data base searches, and ordering related to all products and services;

providing applications support and consultation to users of remotely sensed and geospatial data products;

and assisting users in selecting and working with data appropriate for their requirements. Customer contacts occur via telephone, facsimile, electronic mail, web-based customer interfaces, regular mail, and walk-in visitors.

The contractor shall provide support associated with archiving, which involves data management and maintaining the integrity of the digital and film archives, monitoring the integrity of data inventories on computer systems, receiving and inventorying new data, performing data quality assessments, designing data bases, entering data into and updating data bases, scanning the film archive and making it available in digital form, development, operations, and maintenance of public, web-based user interfaces, and disseminating data base information. Digital and film archives shall be monitored for media degradation and technical staff shall keep abreast of new and emerging technologies associated with digital recording media and techniques and recommend data conversion to avoid both technology obsolescence and media degradation within the archive.

The contractor shall provide support that includes the management of information systems used to reference and provide user access to data. Information management includes requirements analysis, data base planning, data base development, and researching technologies associated with information services on the

World Wide Web (WWW), cloud computing infrastructure; metadata gathering, preparation, and maintenance in compliance with federal, department and agency standards and guidelines; and the design and development of web-enabled data discovery and order.

C.4.3 Systems Operations and Maintenance Support

The projects of the Center require a broad range of computer systems operations and maintenance services and support. The services and support functions range from basic office automation support to high-performance computing, storage, and networking. The Contractor support shall include such services as the operation of computers, peripherals, and specialized equipment; hardware maintenance; digital tape library operation; network maintenance; systems administration; operating and maintaining film scanners; and maintenance contract administration. Also, the contractor shall provide support pertaining to center-wide

Information Technology (IT) such as the Center help desk (Tier 1 support), computer/peripheral installation, troubleshooting, and maintenance (Tier 2 support), center-wide software license management, hardware management through a shared equipment pool, and technical instruction services. Additional IT services include integration of center-wide capabilities utilizing Enterprise IT solutions, network engineering and maintenance services (Local, Campus, and Wide Area Networks), Information Assurance and security monitoring, documentation, and patching, support for Data Center Consolidation efforts, and on-going support for systems from other agencies hosted at EROS. The contractor will ensure that Role-Based

Document Title

Access Control (RBAC) standards are followed. For instance, a contractor with Firewall Administrator rights will not have administrator rights to other areas, and will not share passwords across systems and security zones.

The contractor shall provide system administration and maintenance support services, which include such work activities as:

Troubleshoot installing, maintaining and supporting operating systems, applications, utilities, on-line resources, and other common use software including troubleshooting and performance tuning; supporting the installation and testing of security patches, new operating system software releases, vendor package installation and upgrades, and specialized hardware devices;

optimize current change management practices, work flows, hardware and software standards, and patch management processes;

performing process improvement reviews and architecture design reviews / recommendations focusing on cost, benefits and risk;

providing and coordinating engineering and repair of electronic/IT equipment at EROS;

performing tasks related to IT system administration, information security, risk management, resource utilization, and cost allocation;

installing and integrating new computers (e.g., laptops, thin clients, and workstations), servers

(virtual and stand-alone), storage, special purpose systems, subsystems, peripherals and other electronic equipment;

establishing, monitoring and/or performing preventive maintenance activities, making repairs as necessary, designing modifications to IT and electronic equipment to improve performance, and overseeing on site activities of equipment vendors during major equipment repairs or installations;

monitoring equipment failures, spare parts usage, and vendor call ins to establish and maintain a viable spare parts inventory;

making Course of Action (COA) recommendations related to equipment purchase, replacement, enhancement, and maintenance;

recommending, ordering, and installing all engineering change notices received from the various manufacturers required to keep systems current.

The contractor shall provide computer operations support services, which include such work activities as:

operating all computers, peripherals, and specialized equipment within the computer room and in designated secure areas;

operating and maintaining film scanners in designated secure areas;

preparing, coordinating, scheduling, and performing production control and dissemination of scheduled computer tasks and resulting outputs;

documenting and maintaining forms, logs, and standard operational procedures and processes;

ensuring disaster recovery and business continuity of operations are documented, updated and tested as well as performing and maintaining required file backups to ensure against loss of data;

inspecting and verifying incoming digital media for ingest processing and subsequent archiving;

ensuring expendable supplies are kept at levels appropriate for contractor operations;

ensuring that the computer room and support infrastructures are maintained and consistent with known computer room standards. Responsibilities extend to supporting and assisting projects

Document Title and Center Facilities Management with monitoring and reporting environmental (e.g., temperature, humidity, and dust levels), system uptime and achievement of service level agreements, infrastructure planning such as anticipated electrical changes (system moves or adds), space utilization planning and design;

performing process improvement reviews and architecture design reviews / recommendations focusing on cost, benefits, and risk.

The contractor shall provide desktop support services, which include planning, integration, hardware and software installation, and maintenance of computer and support systems such as Windows, Macintosh, and

Linux operating systems and involving such work activities as:

managing and operating a service-orientated Help Desk function responding to requests for support of IT systems and software used by the contractor’s workforce, federal employees, and employees of other agencies and other contract companies following the ITIL framework;

providing the help desk user interface, forwarding calls to appropriate technicians, problem management, problem resolution, and reporting;

coordinating and/or providing support of training activities for either EROS developed or vendor supplied software systems;

providing general setup and administration and/or maintenance support for desktop computers with Windows, Macintosh and Linux OS, printers, and other peripherals;

providing general support services and assistance to users, support end user systems training activities (e.g., office automation software, SharePoint document management), assist with desktop computer hardware and software configurations, configuration of new equipment, monitor of web pages, wiki, blog, information pages and communications systems for internal employee message postings, and support their communication between desktop computers and other computer systems;

implementation of identified DOI or USGS bureau wide system management or security settings and processes on end user equipment and mobile devices.

The contractor shall provide network services support, which include planning, integration, hardware and software installation, security, monitoring, and maintenance of network appliances across multiple zones, vendors and application types such as switches, firewalls, web application firewalls, routers, Intrusion

Prevention Systems, and other such work activities as:

providing configuration, operations, and maintenance for a robust network infrastructure to include routing, switching, VLAN configuration, security zones, etc.

configuring and managing firewall configurations in support of mission requirements perform configuration change board reviews for all network changes support multiple WAN route paths and coordinate with outside agencies for configuration, maintenance, routes, etc.

performing process improvement reviews and architecture design reviews / recommendations focusing on cost, benefits and risk.

C.4.4 Engineering Support

A key requirement is the provision of a full range of computer systems engineering, development, and

Document Title integration services to projects and programs. The contractor shall provide support, which includes such services as systems engineering, systems and software development, project management, end-to-end system and/or software development, system and software project planning and estimation. These services are intended to support both the ongoing maintenance and enhancement of existing systems, and the development and implementation of potential new large and complex systems.

The contractor shall provide technical support and assistance with the development and maintenance of center-wide systems architecture and information infrastructure strategies. These activities are intended to promote interoperability, standards, and reuse; and include hardware, software, networks, storage, servers, virtual server infrastructure, web applications, databases, and procedures. The contractor shall provide support for evaluations of future technologies related to EROS strategic goals. The contractor shall support activities performing trade studies, system benchmarks, and developing system prototypes and may involve partnerships with outside contractors and/or organizations. Also, the contractor shall support the planning, design, development, and implementation of infrastructure items not addressed through specific programmatic initiatives such as wide-area and local-area networks infrastructure and shared computational or storage services.

The contractor shall provide systems engineering support in such areas as satellite data reception, archival technology, information systems, data set engineering, mass-storage, networking and telecommunications, system configuration, film scanning, computer security and systems software. Roles performed by systems engineering staff include project leaders, project engineer, system integrator, test engineer, systems analyst, and technology investigator. The contractor shall provide technical advice and support for hardware and software procurements, hardware and software maintenance, performs resource management and capacity planning, and integrates computer and support systems based on primarily the Linux and Windows operating systems. The contractor shall provide network-engineering expertise in the areas of planning, implementation, and day to-day maintenance support for the Local Area Networks and Wide Area

Networks.

In addition, the contractor shall provide systems engineering activities that support ground systems development efforts conducted in partnership with NASA and/or other federal agencies and will work closely with NASA Goddard Space Flight Center (GSFC), Jet Propulsion Laboratory (JPL) and other agency partners, and will generally adhere to the NASA systems engineering processes, including formal milestone reviews. There will be some tailoring of processes depending upon the partner and type of project.

The contractor shall provide software engineering support including the analysis, design, development, testing, documentation, and maintenance of a variety of software systems used to support EROS projects and mission objectives. The contractor shall support this activity by utilizing high-level software languages and language capabilities inherent in relational data base management systems and tools such as ORACLE, SYBASE, SQL Server, SDE, MongoDB, Postgres and associated SQL languages; other commercial-off-the-shelf software tools and enabling technologies such as SAS, SPLUS, EXCEED, ENVI/IDL, ERDAS

IMAGINE, and ESRI ARC GIS; and Computer Aided Software Engineering tools such as Oracle Designer

2000, Codevision, Code Wright, and System Architect, which are used in analysis, design, and development processes. Other programming languages and tools include (but not limited to): PERL, JAVA, C, C++, .NET, Python, PHP, and Javascript. Commercial-off-the-shelf packages are used to support project management, including IRIS to support risk management, Docushare and SharePoint to support document management, Serena Business Manager for change requests and configuration management. Drupal and

Document Title

SharePoint are used for web content management at the Center level and within projects. The contractor shall provide software architecture support for and recommendation of future software platforms such as cloud computing.

The contractor shall provide support for information system software activities including inventories of metadata, user interfaces, order entry, and production control. Requirements typically include enhancements to existing systems as well as support for troubleshooting problems and maintenance support.

Specific tasks include data base development, user interface development, management of software to support browse imagery, and documentation development (both hard copy and on-line).

The contractor shall provide support for scientific system software activities including in-house image processing requirements, geographic information systems applications, and cartographic support systems.

This includes investigating and implementing raster and vector data processing techniques, supporting satellite image acquisition systems, film scanning, and providing expertise for processing various types of satellite and remote sensing data. The requirements include developing user interfaces on various platforms, assisting in cartographic research, investigating new data processing techniques, developing Internet client software, prototyping tools to view and access data, and packaging applications into an integrated system.

C.4.5 Satellite Data Reception and Operations

The satellite ground stations at EROS tracks multiple satellites and typically supports multiple passes per day from current missions. These operations are conducted on GFE that includes 10-meter, 5.4-meter, and

3-meter antenna assets. Data reception occurs with a 99%+ capture success rate. Some of the data are received from other ground stations and are ingested into the USGS archive. Satellites are tracked and controlled via the antenna infrastructure. Satellite telemetry and ranging information is collected and transferred to the mission operations center. Command loads are transferred from the mission operations centers for transmission to the satellites. Spacecraft health and safety data received from the satellites is routed to the mission operations centers for spacecraft monitoring and trending. Science data received from the satellites are processed, archived, and distributed to the public at no cost to the user. The data are tracked to assess and verify the geometric and radiometric performance of the on-board instruments.

Calibration parameter files are generated regularly to accurately process data based on current knowledge of spacecraft and instrument performance.

The contractor shall operate all data capture subsystems to provide satellite telemetry, tracking and commanding ensuring that all operational objectives and requirements are met. The contractor shall operate all data capture systems that capture science data from the satellites and data transferred from ground stations ensuring all operational objectives and requirements are met. The contractor shall work collaboratively with the various satellite Mission Operations Centers to coordinate and communicate operational activities, mission data management and maintenance activities.

The contractor shall operate data ingest and storage subsystems to provide all data to the archive and perform any required initial image processing, work with the Data Archive/Access project staff to resolve any operational issues or inventory discrepancies. The contractor shall operate data processing subsystems to perform image assessment and produce products as required. The contractor shall support testing of all ground data capture, ingest, storage and data processing subsystems. The contractor shall report on operational status and performance of all ground data capture, ingest, storage and data processing subsystems.

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C.4.6 Communications and Outreach Support

The contractor shall provide support for EROS Communication and Outreach activities, which include developing informational materials about EROS activities and products. Support services include the

Center’s library, visitor Center, designing and producing graphics, designing producing and implementing general-purpose web pages, and ensuring those publications, reports, brochures, videos, and other EROS communications are of the highest quality.

C.5 BUDGET AND EXPENSE TRACKING

The contractor must regularly provide contract budget and expense data to the Government. This reporting is to meet three requirements:

(1) Government project managers and contractor work managers require budget and expense data. As a guideline, the expense data shall be reportable at multiple work levels from the task to the project. The contractor shall have capabilities to report expenses by pay period, monthly, quarterly, and yearly and in several categories such as labor, travel, sub-contracts, consultants, other direct costs, and indirect costs for cost reimbursement task orders only.

(2) Capital Planning and Investment Control (CPIC) and Office of Management and Budget Exhibit 300’s require selected projects to report Earned Value Management (EVM) metrics. The contractor shall provide monthly EVM metrics based on industry standards and as described in an agreed upon project in LSDS-456

Land Satellites Data System (LSDS) Financial and Performance Reporting Requirements Document see

Section J, Attachment A.

(3) The contract shall provide expense data in order to monitor the contract (see Contract Section F.9, Deliverables or Performance) for all task orders.

(4) As this requirement represents a performance based effort, contractor staff is expected to be fully trained.

No training costs may be expensed to the resultant contract except for USGS specific requirements.

C.6 GENERAL REQUIREMENTS -- GOVERNMENT FURNISHED PROPERTY/MATERIAL

(GFP/M) PROVIDED

Except for those items specifically identified in Section J, Attachment B of this solicitation/contract as

“Government Furnished Property/Material,” the contractor shall furnish all facilities, labor, and materials to provide contract services and deliverables in accordance with the terms and conditions herein and the specifications set forth below under the Performance Work Statement.

C.7 TELEWORK AND OFF-SITE EMPLOYEES

The Department of Interior recognized the value of telework as an innovative tool that allows employees to balance work and home life, provides flexibility to respond to changing work conditions, along with many other benefits. EROS has a Virtual Private Network (VPN) capability that allows off-site/virtual employees access to the internal network. Although the current system is not capable of handling all employees at the same time, periodic telework and a limited number of off-site/virtual staff are supported. Government Furnished

Equipment must be used to access internal systems and will be furnished for off-site or virtual employees.

However, other costs such as network access or other facility costs at the contractor employee site are not

Document Title considered an allowable expense. Any travel of an off-site/virtual employee to EROS for routine work is also not considered an allowable expense. Requests by the government for an off-site/virtual contractor employee to travel to EROS must follow the standard travel request process and will be reimbursed.

Although DOI telework policies only apply to government staff, the contractor is also encouraged to use telework where suitable. At times, the EROS Center may be unexpectedly closed (e.g., inclement weather) or implement a liberal leave statement for on-site Federal employees. Telework is often used as a means to continue progress on work efforts.

C.8 GS0339 GREEN ACQUISITIONS February 2014

The USGS is committed to promoting the natural environment and protecting the health and well-being of people. In the performance of work under this contract, the Contractor shall exert its best efforts to provide services in a manner that will promote the natural environment and protect health and well-being. Green purchasing or environmentally preferable contracting included the initiatives described below:

Alternative Fuels and Vehicles are described at http://www.afdc.energy.gov/afdc/

Biobased Products are described at http://www.biopreferred.gov/

Energy efficient products are described at http://energystar.gov/products for Energy Star products and athttp://www.eere.energy.gov/femp/procurement for FEMP designated products.

Environmentally Preferable Computers are described at http://www.epeat.net

Non-Ozone Depleting Products are described at http://www.epa.gov/Ozone/snap/index.html

Recycled Products are described at http://epa.gov/cpg

Water efficient products are described at http://epa.gov/watersense/

[THE REMAINDER OF THIS PAGE INTENTIONALLY LEFT BLANK.]

http://www.afdc.energy.gov/afdc/ http://www.biopreferred.gov/ http://energystar.gov/products http://www.eere.energy.gov/femp/procurement http://www.epeat.net/ http://www.epa.gov/Ozone/snap/index.html http://epa.gov/cpg http://epa.gov/watersense/

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SECTION D – PACKAKING AND MARKING

D.1 Package and ship deliverables to:

United States Geological Survey

Earth Resources and Science (EROS) Center

Sioux Falls, SD 57198

ATTN: TO BE DETERMINED AT EACH TASK ORDER

D.2 Packing and packaging of items for shipment shall be in accordance with commercial practice and adequate for acceptance by common carrier for safe transportation at the most economical rates. The contractor shall mark each shipment with the company name, the contract number, the item identification and notice of partial or final delivery.

D.3 Deliverables specified under task orders shall be delivered to the address above, unless specified otherwise.

D.4 GS0515 MARKING – MAGNETIC MEDIA (INCLUDING SOFTWARE) July 2001

Packages containing software or other magnetic media shall be marked on external containers with a notice reading substantially as follows: "CAUTION: SOFTWARE/MAGNETIC MEDIA ENCLOSED. DO NOT EXPOSE TO HEAT

OR MAGNETIC FIELDS."

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SECTION E -- INSPECTION AND ACCEPTANCE

E.1 52.252-02 CLAUSES INCORPORATED BY REFERENCE

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this address:

http://www.acquisition.gov/far/

Clause Title Date

52.246-02 Inspection of Supplies--Fixed Price August 1996

52.246-03 Inspection of Supplies--Cost-Reimbursement May 2001

52.246-04 Inspection of Services--Fixed-Price August 1996

52.246-05 Inspection of Services--Cost-Reimbursement April 1984

52.246-15 Certificate of Conformance April 1984

52.246-16 Responsibility for Supplies April 1984

E.2 GS0701 INSPECTION -- SUPPLIES AND SERVICES JULY 2001

(a) The Inspection of Supplies clause incorporated above applies to the following contract line item number(s):

TO BE DETERMINED AT TASK ORDER LEVEL

(b) The Inspection of Services clause incorporated above applies to the following contract line item number(s):

TO BE DETERMINED AT TASK ORDER LEVEL

E.3 GS0721 INSPECTION AND ACCEPTANCE PERIOD JULY 2001

(a) It is anticipated that inspection and acceptance shall be completed by USGS personnel within 30 days after delivery of all completed deliverables by the contractor, at which time the contractor will be informed of any deficiencies or of final payment approval.

(b) Accordingly, subparagraph (a)(5)(i) of the clause FAR 52.232-25, Prompt Payment, is hereby modified to increase the constructive acceptance period to 30 days. If the Government subsequently rejects the items, and repair or replacement cannot be effected within the contract delivery date, the contractor may request that the contract delivery date be extended one day for each day the Government required for inspection in excess of the above allotted inspection period.

E.4 GS0725 DEMONSTRATION OF SATISFACTORY OPERATION JULY 2001

The demonstration of satisfactory operation of the equipment shall include the actual operation of all elements of the equipment in order to establish that the equipment is one complete operating unit. The contractor shall demonstrate to the

Contracting Officer or an authorized representative that the equipment will meet all the operating specifications of the contract. At time of demonstration of satisfactory operation, the contractor shall thoroughly acquaint the Geological

Survey personnel with all aspects of the maintenance of the equipment.

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E.5 GENERAL ACCEPTANCE CRITERIA

General quality measures, as set forth below, will be applied to each work product received from the contractor under this contract.

Accuracy - Work Products shall be accurate in presentation, technical content, and adhere to accepted elements of style.

Clarity - Work Products shall be clear and concise all diagrams shall be organized and relevant to the supporting narrative(s).

Consistency to Requirements - All work products shall satisfy the requirements of this contract.

File Editing - All text and diagrammatic files shall be editable by the Government.

Format - Work Products shall be submitted in hard copy (where applicable) and in media mutually agreed upon prior to submission, unless otherwise specified herein. Hard copy formats shall follow any specified Directives or

Manuals.

Timeliness - Work Products shall be submitted on or before the due date specified herein or submitted in accordance with a later scheduled date determined by the Government.

E.6 QUALITY ASSURANCE

The COR or designated inspector will review, for completeness, preliminary or draft documentation that the Contractor submits, and may return it to the Contractor for correction. Absence of any comments by the COR will not relieve the

Contractor of the responsibility for complying with the requirements of this work statement. Final approval and acceptance of documentation required herein shall be by letter of approval and acceptance by COR. The Contractor shall not construe any letter of acknowledgment of receipt material as a waiver of review, or as an acknowledgment that the material is in conformance with this work statement. Any approval given during preparation of the documentation, or approval for shipment shall not guarantee the final acceptance of the completed documentation.

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SECTION F -- DELIVERIES OR PERFORMANCE

F.1 52.252-02 CLAUSES INCORPORATED BY REFERENCE

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be

52.242-15 Stop-Work Order August 1989

52.242-15 Alt I Stop-Work Order April 1984

52.247-34 F.o.b. Destination November 1991

F.2 GS0905 PLACE OF PERFORMANCE JULY 2001

Services may be provided off-site, on-site, or a combination of, depending on program requirements. However, the majority of the work will be performed at the USGS Earth Resources and Science (EROS) Center, located in Sioux Falls, SD.

F.3 GS0910 PERIOD OF PERFORMANCE JULY 2001

The period of performance of this contract shall be from May 1, 2015 through April 30, 2020.

F.4 GS0916 PERIOD FOR EXERCISE OF OPTION TO EXTEND

SERVICES

JULY 2001

For the purposes described in FAR 37.111, the Government may exercise the option to extend the contract under the clause 52.217-8, Option to Extend Services, by written notice issued to the Contractor prior to the expiration of the initial contract period or any option period, including any previous extensions under this clause. When such date falls on the last day of a fiscal year, notification must be provided within 7 days after funds are appropriated and available for the new fiscal year.

F.5 GS0919 LEGAL HOLIDAYS JANUARY 2002

The following legal holidays are observed by this Government agency:

New Year's Day January 01

Martin Luther King's Birthday 3rd Monday in January

Presidents Day 3rd Monday in February

Memorial Day Last Monday in May

Independence Day July 04

Labor Day 1st Monday in September

Columbus Day 2nd Monday in October

Veterans Day November 11

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Thanksgiving Day 4th Thursday in November

Christmas Day December 25

When a holiday falls on Saturday or Sunday, it is observed on the adjacent Friday or Monday, respectively.

In addition to the holidays listed above, the contractor agrees to observe leave days or closures designated by Federal

Statute, Executive Order, or Presidential Proclamation.

F.6 GS0924 UNSCHEDULED CLOSURES JULY 2001

(…

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