FirstSource III Draft Ordering Guide 4.20.21.pdf

April 20, 2021 Strategic Solutions Office

FirstSource III

Current as of [Month, Day, Year]

FirstSource III [Month/Day/Year]

Table of Contents

1.0 General Information

1.1 Scope

1.2 Non-Manufacturer Rule Waiver

1.3 FirstSource III Award Structure

1.3.1 Functional Category 1: IT Value Added Resellers (ITVAR)

1.3.2 Functional Category 2: Software

1.3.3 Small Business Strategy

1.4 Period of Performance

1.5 Contract Details

1.6 Contractor Requirements

1.7 Roles and Responsibilities

2.0 How to Order

2.1 Ordering Guidelines

2.1.1 DHS Reverse Auction Marketplace

2.2 Steps to Order

3.0 Points of Contact

3.1 Executive Agent

3.2 Strategic Solutions Office

3.3 FC 1 ITVAR IDIQ Holder(s)

3.4 FC 2 Software IDIQ Holder(s)

FirstSource III [Month/Day/Year]

1.0 General Information

1.1 Scope

Information Technology (IT) commodities, solutions, and Value-Added Reseller (VAR) services permeate almost every element of the Department of Homeland Security (DHS) and represent a significant portion of the IT budget. The purpose of this acquisition is to establish FirstSource III, DHS’s department-wide vehicle for a wide variety of IT commodities (hardware and software) and value-added reseller services. This acquisition will assist the Government in minimizing incompatibilities and maximizing strategic decision making across the IT infrastructure. This objective is met firstly by focusing on commercial and standards-based technology and acquisition practices. Secondly, information flow between industry and the Government end-user is paramount in providing the Government with the knowledge to make informed decisions. With a full suite of standardized products and ready access to key data, it is anticipated that DHS will have the ability to use these contracts for strategic IT purchases.

In support of its mission and strategic goals, DHS requires commercial IT commodity solutions and value-added reseller services for a wide variety of applications throughout the Department. DHS requires access to emerging technological advances and new business practices that increase productivity, efficiency, and/or reduce costs while leveraging Department-wide buying power to obtain the lowest available prices. The scope is to provide DHS with a full array of value-added reseller services and access to a wide and renewable variety of IT commodities and solutions (hardware and software) from multiple Original Equipment Manufacturers (OEMs) that will be available through Delivery Order competitions.

DHS requires hardware and software to address an increasingly difficult, complex, and evolving set of requirements, while also providing IT product-based solutions to assist all components in meeting their IT needs. Furthermore, DHS may require managed IT service solutions that combine IT support with the proactive monitoring of IT workstations and infrastructure. Any commercially available IT product and value-added reseller services may be made available through this vehicle.

1.2 Non-Manufacturer Rule Waiver

DHS has secured a Non-Manufacturer Rule (NMR) waiver from the United States (U.S.) Small Business Administration (SBA), effective September 15, 2020. In this instance the NMR waiver is effective for the duration of the resulting award and applies to the FirstSource III North American Industry Classification System (NAICS) codes 541519 (Other Computer Related Services), footnote 18 AND 511210 (Software Publishers), footnote 20. For additional information regarding the non-manufacturer rule please reference 13 CFR 121.406.

1.3 FirstSource III Award Structure

DHS has awarded multiple IDIQ contracts under two Functional Categories, one Functional Category for IT Value Added Resellers (ITVAR) using NAICS Code 541519 footnote 18 and a second Functional Category for software using NAICS 511210 footnote 20. The two Functional Categories are separate

FirstSource III [Month/Day/Year] and distinct from one another.

1.3.1 Functional Category 1: IT Value Added Resellers (ITVAR)

Information Technology Value-Added Reseller includes all commercial off-the-shelf (COTS) IT Hardware/Equipment and related accessories, Managed Services, ancillary Software, and all required Value-Added Services where applicable, in accordance with NAICS code 541519, footnote 18. ITVAR includes the following:

• Small Form Factor Device: Portable mobile computing device with a display screen that provides an interface for viewing and processing data that can be transported for normal human-computer interaction. (For example, laptops, netbooks, tablets, bar code readers, Radio Frequency Identification (RFID) readers)

• Static Device: A computing device, equipment storage system or visual display device that remains in a permanent location and is not transported for normal business functions. (For example, desktop workstation, monitor, security card reader, server and network racks)

• Domain Device: A device that provides information technology service management for the optimization, administration and security of data, voice, and video transmission and all interrelated interfaces to support network and application protocols and processing, storing, replication, recovering, monitoring and auditing of all information system processes. (For example, router, switches, servers and blade servers, SAN, security appliances, firewalls, software, tape backup device, Uninterruptable Power Supply, Video Teleconferencing)

• Virtual Desktop Infrastructure (VDI) Device (desktop virtualization): A device that supports distributed applications for wired and wireless heterogeneous and homogenous network environments for mobile small factor devices and static devices for the transmission, processing, creating, storing, retrieving and manipulating of data. (For example, virtual machines and applications that operate within a centralized, decentralized or hosted infrastructure interface device, such as virtual desktop infrastructure device or thin client application)

• Peripheral Device: Auxiliary hardware for system management, productivity and collaboration, monitoring and sustainment for small factor devices, static devices, domain devices and VDI devices. (For example, printers, USB memory sticks, scanners, auxiliary cables and connectors RFID tags, and cameras)

• Managed Services: Ongoing and regular services, such as network, application, infrastructure, storage and security, providing support and active administration on the customer’s premises, in the managed service provider’s premises or in a third party’s premises.

• Value Added Reseller (VAR) services consist of, but are not limited to, configuration consulting and design, systems integration, installation of computer equipment, customization of hardware or software, training, product technical support, hardware and software maintenance service and end user support.

ITVAR solutions can include ancillary amounts of software as long as the software is included as part of the overall solution. An example would be a requirement for laptops with the operating system and other software to be loaded at the time of delivery. Requirements for software licenses and maintenance only cannot be purchased under ITVAR.

FirstSource III [Month/Day/Year]

1.3.2 Functional Category 2: Software

Software includes ONLY Software (Licensing, Seats, etc.), ancillary Software Services (Maintenance, Patches, etc.) in accordance with NAICS code 511210, footnote 20.

• Software: Any software licenses, products, or maintenance/support services delivered as a standalone product. Software procured under this vehicle shall include all software technical support (updates, patches, bug-fixes, etc.).

1.3.3 Small Business Strategy

The small business strategy for FirstSource III provides for prime contracts in Socio-Economic tracks where set-aside authority exists. The set-aside categories are as follows: (1) 8(a); (2) Historically Underutilized Business Zone (HUBZone); (3) Service-Disabled, Veteran-Owned Small Business (SDVOSB); (4) Women-Owned Small Business (WOSB); and (5) all small businesses (including SB, non-8(a) SDB, and VOSB). The set-aside categories will be SEPARATE for each NAICS code. For example, the 8(a) awardees for NAICS code 541519 footnote 18 may be different from the 8(a) awardees for NAICS code 511210 footnote 20. Ordering Contracting Officers (OCO) must confirm the Functional Category (NAICS code) before identifying the set-aside track.

1.4 Period of Performance

The FirstSource III contracts have a five-year base period, a three-year option period, and a two-year option period. Each task or delivery order (Order) issued under FSIII will establish its individual period of performance and may include option periods. The period of performance for an order, including options, may extend up to twelve (12) months beyond the expiration of the FSIII contract vehicle.

Orders for FSIII requirements MUST be competed under ONE (1) of the Functional Categories (ITVAR or Software) and ONE (1) of the following five (5) Socio-Economic tracks:

• 8(a);

• Historically-Underutilized Business Zone (HUBZone);

• Service-Disabled, Veteran-Owned Small Business (SDVOSB);

• Woman-Owned Small Business (WOSB); and

• Small Businesses (including SB, non-8(a) Small Disadvantaged Business, VOSB)

An Order cannot be competed across the five (5) Socio-Economic tracks or the two (2) Functional Categories. Order competitions must be within a particular socio-economic track within one Functional Category. Please see Section 2.1 for more information on how to order.

The performance periods for each Functional Category and Socio-Economic track are broken out below:

HUBZone FC 1 ITVAR NAICS 541519, footnote 18

Ordering Period

FC 2 Software NAICS 511210, footnote 20

Ordering Period Base Period Option Period One

FirstSource III [Month/Day/Year]

Option Period Two

8(a) FC 1 ITVAR

Ordering Period

FC 2 Software NAICS 511210, footnote 20

Ordering Period Base Period

SDVOSB FC 1 ITVAR

Ordering Period

FC 2 Software NAICS 511210, footnote 20

Ordering Period Base Period

WOSB FC 1 ITVAR

Ordering Period

FC 2 Software NAICS 511210, footnote 20

Ordering Period Base Period

Small Businesses FC 1 ITVAR

Ordering Period

FC 2 Software NAICS 511210, footnote 20

Ordering Period Base Period Option Year One Option Year Two

1.5 Contract Details

Contract Element Details – Authorized Users The FSIII IDIQ is available for the use by DHS Warranted

Contracting Officers in DHS and its Components. Other Government Agencies (OGA) may use this contract when obligating DHS funds on behalf of DHS or any of its components. The DHS Head of Contracting Activity (HCA) having authority for the requirement must authorize the OGA, in writing, to obligate the funds on behalf of that DHS Component.

The Contractor shall accept Orders that are within the scope and ceiling of the IDIQ from all DHS Directorates and Components. It is the Component’s responsibility to ensure Orders are issued in accordance with the IDIQ and DHS-specific requirements. Ordering

FirstSource III [Month/Day/Year] under this IDIQ is decentralized and subject to the ordering limitations of the ordering activity (Component) Contracting Officer’s warrant.

Number of Awardees Functional Category 1 (541519, footnote 18, ITVAR): TBD Functional Category 2 (511210, footnote 20, Software): TBD

Mandatory for Use (with exceptions)

In accordance with Directive 060-01, Development and Use of Strategic Sourcing Vehicles the FSIII IDIQ contracts is “mandatory for use with exceptions” by DHS HQ and its Components. Therefore, prior to exercising an existing contract option period or for any new requirement, the IDIQ shall be considered first. For additional information, please see the DHS Connect Strategic Sourcing website at: TBD

Ceiling Value $10 Billion Purchase Card Authorized YES Location Continental United States (CONUS) and outside of the Continental

United States (OCONUS) Product Service Code DA10 ITVAR Functional Category 1 (541519, footnote 18, ITVAR)

Awards and 7A21 Software Functional Category 2 (511210, footnote 20, Software) Awards

Permissible Order Types Allowable order types include Firm-fixed Price (FFP), Time-and- Materials (T&M), or a hybrid of the two.

1.6 Contractor Requirements

All systems, equipment, software, and user-installable components ordered under this contract shall be shipped F.O.B. Destination within Consignees Premises, unless otherwise specified on individual delivery orders. All vendors in each socio-economic track under both Functional Category must respond to every RFQ, including a "no quote” response. The Contractor shall provide a no bid report on a quarterly basis. The report shall include all data required as represented within the No Bid Report template form provided no later than the 15th of the month following the quarter being reported on.

1.7 Roles and Responsibilities

Role Responsibilities Requiring Activity Responsibilities

The requiring activities are responsible for issuing the Task/Delivery Orders as well as preparing the purchase requests with any necessary procurement documentation, including, but not limited to, the following:

• Complete description of the requirement/Statement of Work (SOW);

• Independent Government Cost Estimate (IGCE);

• COR Nomination Letter and COR Certificate

• Name, title, address, phone number, and e-mail of requisitioner

• The necessary approvals (i.e., Investment Review Board, funds certification, agency specific reviews, etc.) prior to submitting the IDIQ order request package to the IDIQ Ordering Contracting Officer.

FirstSource III [Month/Day/Year]

Role Responsibilities

• Acquisition Planning Forecast System (APFS) record (exceeding

$250K)

• HSAM Appendix G

• Acquisition Plan #HSHQ-21-006 was completed to cover the IDIQ contract and all orders issued under the IDIQ contract.

• ITAR # HQ0001577 was approved up to a cumulative amount of $10 billion.

• Determination and Findings for the authority to use Time-and-

Materials order type was completed at the IDIQ level and does not need to be completed for individual orders.

Each Order issued under this IDIQ contract shall include the following information, at a minimum, as applicable:

• IDIQ contract number and order number;

• Date of the order;

• Description of the product(s) to be acquired and/or work to be performed;

• The delivery schedule, period of performance, or required completion date;

• Place of delivery or performance;

• Deliverables;

• CLIN number and description, quantity, unit price and extended total.

• The security requirements;

• The payment schedule; and

• Accounting and appropriation data.

Contracting Officer Responsibilities- IDIQ Level

The Contracting Officer (CO) is the only authorized individual to take action(s) on behalf of DHS to amend, modify, or deviate from the IDIQ terms, conditions, requirements specifications, details and/or delivery schedules.

The CO is responsible for the overall administration of the IDIQ and final closeout of the IDIQ and when necessary, shall:

• Provide scope oversight and direction;

• Serve as liaison between FSIII IDIQ Contractors and DHS;

• Issue the CO’s final decision and handle all IDIQ-level contractual disputes under the Contract Disputes Act;

• Ensure compliance with IDIQ requirements; and

• Issue all modifications against the IDIQ.

Only the CO for the FSIII IDIQ may modify the contract to change the scope, period of performance, or estimated value.

FirstSource III [Month/Day/Year]

Contracting Officer’s Representative/Program Manager – IDIQ Level

The FSIII IDIQ Contracting Officer Representative (COR)/Program Manager (PM) is the Government’s central point of contact to the FSIII IDIQ Contractor for all technical matters arising at the IDIQ level. The FSIII IDIQ COR/PM also serves as the liaison between the FSIII IDIQ CO and the DHS Components and procurement offices for all technical issues related to the FSIII IDIQ.

The FSIII IDIQ PM responsibilities include:

• Ensuring that customers are aware of their responsibilities and of the scope of the FSIII IDIQ;

• Addressing and satisfying the needs of all participants in the process;

• Maintaining a level of program integrity that prevents or mitigates contractual or programmatic problems;

• Soliciting feedback from Components and the FSIII IDIQ Contractors to provide for continuous process improvements; and

• Providing guidance and assistance to customers who use the FSIII

IDIQ.

Ordering Contracting Officer (OCO) Responsibilities – Order Level

The responsibilities of the Ordering Contracting Officer (OCO) are as follows:

• Ensuring appropriate usage of established Functional Categories and Socio-Economic tracks.

• Ensuring Orders are within the scope of the FSIII contracts;

• Determining if the proposed requirements present a “high risk of unauthorized access to or disclosure of sensitive information” in accordance with the March 9, 2015 Class Deviation 15-01 from the Homeland Security Acquisition Regulation (HSAR): Safeguarding of Sensitive Information, implement the Class Deviation by inserting the appropriate security clauses;

• Issuing Requests for Quotes (RFQs) and receiving Order technical and price quotes;

• Overseeing the procurement process through Order award;

• Ensuring the administration and final closeout of orders;

• Ensuring the completion of Contractor performance evaluations using the Contractor Performance Assessment Reporting System

(CPARS);

• Adhering to the terms and conditions of the IDIQ Contracts, the Federal Acquisition Regulation (FAR), and other applicable laws, regulations, policies and guidelines;

• Designating an Order-Level COR; and

• Sending a copy of the Order to the IDIQ CO, CO and COR (see

FirstSource III [Month/Day/Year]

Section 3.1).

Order-Level Contracting Officer’s Representative

For each IDIQ order, the OCO should designate a COR who will be responsible for the day-to-day monitoring of performance under that order.

It is the OCO’s responsibility to confirm that the appointed individual is a trained, certified DHS COR at the level appropriate for the Order. A copy of the letter of designation, identifying specific duties and responsibilities will be provided to the Contractor.

The order-level COR responsibilities may include:

• Representing the OCO in the administration of technical details within the scope of the order;

• Ensuring final inspection and acceptance of all deliverables and reports, and other responsibilities that may be specified in the contract or IDIQ order, including review of Section 508 compliance testing results (if required); and

• Completing the prime contractor performance evaluations using the CPARS with respect to each IDIQ order.

The order-level COR is not authorized to make any representations or commitments of any kind on behalf of the CO or the Government. The COR does not have authority to alter the Contractor’s obligations or to change the specifications, pricing, terms or conditions. If, as a result of technical discussion(s), it is desirable to modify requirements or the specification, changes will be issued in writing and signed by the OCO.

2.0 How to Order

2.1 Ordering Guidelines

It is the Component’s responsibility to ensure orders are issued in accordance with the FSIII IDIQ contract and DHS-specific requirements. Ordering under the FSIII IDIQ contract is decentralized and subject to the ordering limitations of the ordering activity (Component) and that ordering activity’s Contracting Officer’s warrant.

Ordering procedures for FirstSource III are intended to ensure that the Fair Opportunity requirements of FAR 16.505(b) are fully met. The FirstSource III contracts provide a general contracting framework and a tremendous amount of flexibility for crafting effective task and delivery orders. This section provides the basic process for awarding an order.

FirstSource III has contract awards within two functional categories, both of which include five (5) socio-economic tracks. Contractors may have received awards in more than one functional category and socio-economic track; however, these contracts are entirely independent of one another. Ordering under FirstSource III contracts requires that each Contractor within the OCO selected functional category and

FirstSource III [Month/Day/Year] socio-economic track be provided a fair opportunity to be considered for an individual order exceeding the micro-purchase threshold, unless one of the exceptions at FAR 16.505(b)(2)(i) applies.

Determination of which functional category and socioeconomic track will be used is at the discretion of the OCO and is driven by the requirement. For example, if the requirement is for hardware with associated services and the ITVAR functional category and 8(a) track is selected, the fair opportunity will be provided only to the awarded Contractors within the ITVAR functional category 8(a) track. Another example would be for a software requirement. If the requirement is for software licenses and maintnenance, and the Software and HUBZone track is selected, the fair opportunity will only be provided to contractors within the Sofware functional category and HUBZone track. DO NOT ‘mix and match’ vendors from different functional categories and socio-economic tracks, or provide the solicitation to all or multiple functional categories and/or socio-economic tracks.

Requirements can be defined using any manner of work statement, including Specifications, Statements of Objectives, Statements of Work, and Performance Work Statements. Pursuant to FAR 13.202 and 16.505(b)(1)(i), the OCO may make an award, at or under the micro-purchase threshold, without seeking competitive quotations. A variety of innovative contracting strategies and contract types are possible. IT products and associated services may be procured via Solicitation, DHSMarketplace.com, or Purchase Card Program. Orders may be issued as Firm-Fixed Price (FFP), Time-and-Materials (T&M), or a Hybrid combination of the three contract types above.

2.1.1 DHS Reverse Auction Marketplace

DHS Reverse Auction Marketplace (powered by Unison Marketplace) is an online reverse auctioning tool where buyers can procure commodity-type commercial items products and services and satisfy competition, publicizing and reporting requirements. The “marketplace” can be restricted to the FirstSource III vendors. DHS Reverse Auction Marketplace provides an online acquisition platform where organizations can procure commercial item products and services available through FirstSource III. The DO CO may announce/post each delivery order requirement to all FirstSource III contractors using DHS Reverse Auction Marketplace. This announcement satisfies the requirement for a fair opportunity to be considered. In order to utilize the tool, your Component must have a task order issued against the DHS-wide Reverse Auction BPA. Log in or register at www.TBD.com. Email DHS@unisonglobal.com with questions, for drafting assistance, or for reporting. As of February 2021, DHS Reverse Auction Marketplace is available for OCOs at CBP, ICE, FEMA, TSA, USCIS, and

USCG.

2.2 Steps to Order

Steps Details Step 1 Order Requirements Package Development

The basic ordering process for FirstSource III is similar to the procurement of IT products and associated services under a multiple-award IDIQ contract. What differs is the need to determine which functional category and socio-economic track to issue the solicitation against. In accordance with the provisions of FAR Part 16, all contractors within the selected functional category and socio-economic track must be provided a fair

FirstSource III [Month/Day/Year] opportunity to compete, unless an exception applies. Determination of the functional category and socio-economic track to be used is at the discretion of the OCO. The OCO will explicitly limit competition for the requirement to only those awardees within the functional category and socio-economic track selected.

The Requiring Activity prepares the documents and forwards them to the OCO. Please refer to Section 3.0: Points of Contact for the Contractor Information of this Guide.

Step 2 Order Solicitation Preparation The OCO reviews the package and prepares an RFQ to be forwarded to the selected functional category and socio-economic track pool of awarded vendors requesting a response in accordance with the solicitation requirements.

Each solicitation should include, at a minimum, the following information:

(a) RFQ number;

(b) End User Customer Component;

(c) Specifications, Statement of Objectives (SOO), Statement of Work (SOW), or Performance Work Statement (PWS);

(d) Instructions for submission of technical and cost/price proposals;

(e) Evaluation criteria and relative order of importance (if applicable);

(f) Anticipated Contract Type;

(g) Contracting organization POC: name, phone number, and e-mail address;

(h) Quotation Due Date;

(i) Organizational Conflict of Interest Certification Instructions; and

(j) Order Reporting.

The DHS Marketplace and Purchase Card methods are also available for use to procure FirstSource III IT products/services.

Step 3 Select the Functional Category The OCO will determine which of the two Functional Categories to use for the requirement. Functional Category 1 shall be selected for IT Value Added Resellers (ITVAR), or hardware, using NAICS Code 541519 footnote 18. Functional Category 2 shall be selected for software using NAICS 511210 footnote 20. The two Functional Categories are separate and distinct from one another. See section 1.2 for detailed description of each Functional Category.

Step 4 Select the Socio-economic Track The OCO will determine the socio-economic track within the determined functional category. If an exception to Fair Opportunity applies, the OCO prepares the justification based on the exceptions listed at FAR Part 16.505(b)(2)(i). For the approval authority for exception to Fair Opportunity, see FAR 16.505(b)(2)(ii)(C). For requirements of posting the justifications to betasam.gov see FAR 16.505(b)(2)(ii)(D). Additionally, brand name justification and supporting documentation must be posted in accordance with FAR 16.505(a)(4)(iii)(A).

Step 5 Provide the Solicitation to All Vendors in the Selected Functional Category and Socio-economic Track

FirstSource III [Month/Day/Year]

The OCO issues the solicitation to all FirstSource III Contractors in the selected functional category and socio-economic track via the established FirstSource III Solicitation E-mail Distribution Lists in Section 3. OCOs with acess to DHS Reverse Auction Marketplace may post RFQs at www.TBD.com.

Step 6 Evaluate the Quotes The OCO receives and evaluates responses in accordance with the solicitation. As required, technical and price evaluations are conducted by the designated Government evaluation team according to the written evaluation plan. Negotiations may take place, if needed.

Step 7 Make Award and Notify All Vendors The OCO awards the Order to the successful Offeror (Contractor) following Congressional Notification for DHS Orders exceeding $4 million pursuant to HSAM 3005.303-70. Pursuant to HSAM 3005.303-70, Congressional notification of contract actions, the OCO must complete the Congressional Notification at least five (5) full business days prior to the issuance of a covered order.

The business day begins at 9:00 a.m. Eastern Time (ET). For notifications received after 9:00 a.m. ET, the first full business day will be the day following receipt. For example, if an order is planned to be awarded/issued on a Friday, DHS Form 2140-01 must be received by DHS Office of Legislative Affairs no later than 9:00 a.m. the previous Friday.

In accordance with FAR 16.505(b)(6), the OCO shall notify unsuccessful awardees when the total price of an Order exceeds $6 million. The OCO shall also follow the procedures at FAR 15.503 and 15.506. During debriefings the OCO and the unsuccessful Offeror may discuss the reasons why that Offeror was not selected;

however, the OCO may not (a) discuss other Offerors’ quotes, (b) compare Offerors’ quotes, or (c) allow the unsuccessful Offeror access to the award decision documentation. OCOs are highly encouraged to provide debriefings on all awards, when requested. Additional guidelines for debriefings are available in the DHS Debriefing Guide, HSAM Appendix AA.

Step 8 Communication to IDIQ Contract CO The OCO shall submit a copy of the awarded component order and any subsequent modifications to the IDIQ Contract CO and IDIQ COR for tracking purposes. Award submitted to: XXXX.

http://www.tbd.com/

FirstSource III [Month/Day/Year]

3.0 Points of Contact

3.1 Executive Agent

DHS Headquarters Contracting Officer (CO)

(202) XXX-XXXX

XXXXX@hq.dhs.gov

Contracting Officer (CO)

(202)-XXX-XXXX

XXXXX@hq.dhs.gov

POC

IDIQ Program Manager

(202) XXX-XXXX

XXXXX@hq.dhs.gov

POC

Contracting Officer Technical Representative

(202) XXX-XXXX

XXXXX@hq.dhs.gov

3.2 Strategic Solutions Office

Program Analyst Office of the Chief Procurement Officer (OCPO)

(202) XXX-XXXX

XXXXX@hq.dhs.gov

3.3 FC 1 ITVAR IDIQ Holder(s)

IDIQ Contract Number Vendor POC/Account Manager

TBD TBD

XXXX XXXXX Drive, XXXX, XX XXXXX-XXXX

TBD

Director, Professional Services Email: TBD@XXXX.com Office: (XXX) XXX-XXXX Mobile: (XXX) XXX-XXXX

3.4 FC 2 Software IDIQ Holder(s)

IDIQ Contract Number Vendor POC/Account Manager

TBD TBD

XXXX XXXXX Drive, XXXX, XX XXXXX-XXXX

TBD

Director, Professional Services Email: TBD@XXXX.com Office: (XXX) XXX-XXXX Mobile: (XXX) XXX-XXXX mailto:XXXXX@hq.dhs.gov mailto:XXXXX@hq.dhs.gov mailto:XXXXX@hq.dhs.gov mailto:XXXXX@hq.dhs.gov mailto:XXXXX@hq.dhs.gov mailto:TBD@XXXX.com mailto:TBD@XXXX.com

2.2 Steps to Order