Fire_Alarm_System_Inspection2C_Testing2C_Certification2C_Maintenance_and_Repair_Services.pdf
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- Solicitation number
- 27-100-ITN
- Issued by
- Orange County, Orlando City, Florida
About this file
Fire Alarm System Services ITN Summary
This Invitation to Negotiate (ITN) document is issued by the Greater Orlando Aviation Authority (GOAA) for comprehensive fire alarm system inspection, testing, certification, maintenance, and repair services at Orlando International Airport (MCO) and Orlando Executive Airport (ORL). The scope encompasses fire alarm systems in Terminals A, B, and C, Airsides 1-4, Terminal C Landside and Airside, the Train Station, and GOAA-supported outbuildings, along with associated systems including a Central Station with AES MESH network infrastructure and EST FireWorks incident management platforms. The contractor must provide three embedded fire alarm technicians/programmers working scheduled shifts (Monday-Friday 7:00am-3:30pm, Monday-Friday 2:00pm-10:30pm, and Saturday-Sunday 7:00am-3:30pm), maintain 24/7 on-call availability with two-hour emergency response requirements, and perform annual test, inspection, and certification activities during designated off-peak hours. The pre-submittal meeting is scheduled for August 5, 2026; responses are due August 31, 2026; evaluation committee review is scheduled for September 15, 2026; and Aviation Authority Board approval is targeted for December 16, 2026. The contract will be a three-year base period with two one-year renewal options, commencing January 4, 2027.
The contractor must meet strict qualification requirements, including current FASA/BASA Florida licensure, EST4/EST3/FireWorks certifications, Vesda system certification, NICET II Fire Alarm Systems certification, five years of large networked fire alarm system experience, and Enterprise System Integrator (ESI) status with Innovative Electronic Design or an approved subcontractor. The contractor is responsible for maintaining bench stock inventory at levels specified in Exhibit 10, obtaining all necessary permits and licenses, documenting work through Building Reports and Maximo software, and providing engineering updates to as-built drawings. Pricing will be evaluated as a best-value factor alongside technical qualifications; the contract includes hourly labor rates for standard and non-standard work hours, with repair service billing commencing upon technician clock-in. Performance standards include penalties for late emergency response ($250 per occurrence), absence of an on-site technician ($250 per day), absence of contract manager ($250 per day), and failure to meet service standards (up to $500 per incident). The Aviation Authority reserves the right to increase, decrease, or modify the scope of services without cause and may direct tenant construction and repair services through the selected contractor at established TC&R rates.
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INVITATION TO NEGOTIATE
27-100-ITN
FIRE ALARM SYSTEM INSPECTION,
TESTING, CERTIFICATION,
MAINTENANCE AND REPAIR SERVICES
TABLE OF CONTENTS
1. INTRODUCTION
2. GENERAL INFORMATION AND RESPONSE PREPARATION
3. SCOPE OF WORK
4. SERVICE LEVEL AGREEMENT (SLA)
5. MINIMUM REQUIREMENTS
6. OTHER REQUIREMENTS
7. PRICE TABLE(S)
8. EVALUATION CRITERIA
9. SELECTION PROCESS AND AWARD
10. VENDOR QUESTIONNAIRE
ATTACHMENTS
A - EXHIBIT 1-11 LIST
B - EXHIBIT 12 DEFINITIONS
GREATER ORLANDO AVIATION AUTHORITY
Fire Alarm System Inspection, Testing, Certification, Maintenance and Repair Services
1. INTRODUCTION
1.1. Summary
The purpose of the Invitation To Negotiate (ITN) is for the Testing, Inspecting and
Certification, Maintenance and Repair Services for the Fire Alarm Systems at the
Orlando International Airport. This ITN will encompass the fire alarm systems in
Terminals A, B, & C, Airsides 1-4 and Terminal C Landside and Airside, Train Station, and Greater Orlando Aviation Authority (GOAA) Supported Out Buildings. Other supported systems are a Central Station including an AES MESH system (2ea 7705ii receivers and 2ea IP Links) and Security Information Systems Automation Software that monitors ninety-five (95) MESH accounts. There is also a Redundant EST
FireWorks with five (5) clients.
This Solicitation will result in a 3-year Contract with two 1-year renewal options to commence on or about January 4, 2027. The awarded Contractor must be licensed to do business in the State of Florida and perform under the laws of the State of Florida.
1.2. Definitions
The following commonly used terms in this Contract, are defined below. A separate copy is attached as Exhibit 12 - Definitions.
• ADA – Stands for “Americans with Disabilities Act”.
• AES-IntelliNet – "AES-IntelliNet" is a private wireless mesh radio network made up of Subscriber units each acting as a receiver, transmitter, and repeater.
Each protected premise outfitted with an AES Subscriber unit is linked to the
AES-IntelliNet network by this Subscriber unit. The network allows distant
Subscriber units to use one of many other Subscriber units to relay the alarm message to the network receiver hub. Signals follow the shortest route of all the available path options at that particular moment, ensuring the fastest and most reliable alarm communications possible.
• Agency – Means any official, officer, department, board, commission, division, bureau, section, district, office, authority, committee, or council, or any other unit of organization, however designated, of the executive branch of state government, and the Public Service Commission.
• AHJ – Stands for “Authority Having Jurisdiction”. Refers to the official body responsible for enforcing codes, approving permits, and ensuring safety compliance in a given project or facility.
• AI – Artificial Intelligence. Technology or software capability that performs tasks commonly associated with human intelligence, including prediction, automation, content generation, language processing, anomaly detection, or decision support.
• Airport – Refers to MCO and/or ORL.
• AOA – Refers to Air Operations Area and is any area on the airfield that an aircraft can operate, including aircraft movement areas, aircraft parking areas, loading ramps, safety areas and other adjacent areas not separated by adequate security measures.
• AOC – Refers to "Airport Operations Center".
• Aviation Authority Board – The objective of the Aviation Authority Board is to administer the provisions of the Florida Legislative Act that created the Greater
Orlando Aviation Authority. Its purpose is to serve the public interest through the coordination of the planning, financing, construction, and operation of the aviation facilities operated by the Aviation Authority in Orlando, Orange County, FL.
• Aviation Authority – See Greater Orlando Aviation Authority.
• Aviation Authority Authorized Representative (“AAR”) – Refers to the
Aviation Authority-designated employee responsible for specific functions for daily coordination of all activities under the executed Contract.
• Award Recommendation (“Recommendation to Award”) – Refers to the proposed consideration of contract award to a responsive and responsible bidder.
• BAFO (“Best and Final Offer”) – Refers to the final revised offer submitted by a Respondent after discussions and negotiations and containing the most favorable pricing, terms, and solution.
• BASA – Refers to “Burglar Alarm System Agent”, a mandated Florida license for technicians working with burglar alarm systems.
• Best Value – Refers to the most advantageous overall benefit in response to the solicited requirements, considering factors such as quality, design, craftsmanship, delivery, service, and price. In determining best value, price is not the sole factor considered and may not be the predominant factor when assessing the greatest overall benefit.
• Competitive Range – Refers to the range of replies reasonably susceptible of award of an ITN solicitation. Only Respondents in the competitive range are considered for negotiations.
• Contract – Refers to an executed agreement between parties with binding legal and moral force, for the provision of goods and/or services in exchange of money or other type of compensation.
• Contractor – Refers to any individual or business who has been awarded a contract.
• Deficiency Classification – Severity/seriousness of the discovered defect.
• Deficiency Class A, Life Safety Deficiency – A condition that adversely affects life safety, fire alarm system operation, fire alarm network communications, emergency communications, smoke control interfaces, or code compliance.
• Deficiency Class B, Operational Deficiency – A condition that impairs system performance but does not create an immediate life-safety hazard.
• Deficiency Class C, Administrative Deficiency – A condition related to labeling, tagging, documentation, panel records, maintenance records, or administrative compliance.
• DR – Disaster Recovery. The processes, systems, and procedures used to restore technology services after an outage, failure, cyber event, or other disruption.
• ESI – Refers to “Enterprise System Integration”, factory certification which is a requirement of Innovative Electronic Design (IED) that allows the certification holder to perform work on Paging / Emergency Contact System (ECS) used in large commercial transportation hubs.
• EST – Refers to "Edwards System Technologies" who is the manufacturer of the
Fire Alarm System components and devices installed at Orlando International
Airport.
• ETA – Estimated Time of Arrival. The projected arrival time of an aircraft, train, shuttle, or other transportation service based on available data.
• Exhibit – Attached reference documentation pertaining to this solicitation and contract.
• FASA – Refers to “Fire Alarm System Agent”, a mandated Florida license and badging for technicians working with Fire Alarm System networks.
• FACP / FACU – Refers to “Fire Alarm Control Panel” and “Fire Alarm Control
Unit” respectively. FACP monitors inputs such as fire alarm pull stations & smoke detectors whilst triggering outputs for alarms & strobes. FACU is an advanced system integrating complex multiple fire protection and large building management functions.
• FireWorks – Refers to the Incident Management Command and Control platform, for hardware, software, and networking components which provide Life
Safety information & solutions.
• Florida Fire Prevention Code – Also referred to as “FFPC”, it is the Fire Safety
Regulations established under Chapter 633.202, Florida Statutes and adopted by the Florida State Fire Marshal; incorporating NFPA standards with Florida-specific amendments to govern fire prevention, life safety, and building compliance.
• GCK – Refers to the enterprise-class control application used to manage all
GLOBALCOM® controller systems. It is a standalone Windows application designed to provide easy management of an entire enterprise announcement system.
• Greater Orlando Aviation Authority (“Aviation Authority”) – Also known as
“GOAA”; it is the local governmental agency created by action of the Florida
State Legislature for the purpose of developing and operating aviation facilities in
Orlando, Orange County, FL, i.e., managing and operating MCO and ORL. The
Greater Orlando Aviation Authority is, in turn, directed and governed by the
Aviation Authority Board.
• Hardware - Objects that you can touch, such as Fire Alarm Control Panels and
Fire Fighter Phone Systems.
• IED – Refers to “Innovative Electronic Design”, which is an audio system product from AtlasIED, used for paging, signal generators, speakers, etc.
• ITN – Refers to a competitive solicitation process used to obtain best value through discussions and direct negotiations with one or more responsive and responsible Respondents prior to an award recommendation.
• International Civil Aviation Organization (ICAO) – Specialized agency for facilitating international cooperation in civil aviation, ensuring that air transport operates safely, efficiently, and sustainably across borders.
• International Air Transport Association (IATA) - The governing Body that creates regulations and designations for international air transport.
• Maximo – Enterprise Asset Management (EAM) software solution created by
IBM, utilized for Fire Alarm System documentation, schedules, testing, maintenance, and repair record keeping.
• MCO – IATA designation, referring to “Orlando International Airport” in the City of Orlando, Orange County, State of Florida, United States of America.
• Negotiation Team – Refers to a group of professionals designated to review and evaluate ITN responses, conduct negotiations with one or more responsive and responsible Respondent, and request a BAFO preceding an award recommendation.
• NFPA – Refers to the “National Fire Protection Association”, which provides resource codes & standards for safety guidelines pertaining to eliminating death, injury, property, and economic loss due to fire, electrical, and related hazards.
NFPA 72 is utilized throughout this contract.
• NICET – Refers to “National Institute for Certification in Engineering
Technologies”, an organization issuing certification for certified engineering systems, electrical / mechanical systems, and technology.
• Notice of Award – Written notification issued to a Respondent informing them that they have been selected for contract award based on their response to the
Solicitation. The Notice of Award authorizes the parties to begin coordinating contract execution and implementation activities but does not authorize the commencement of work unless otherwise specified.
• Notice of Intent to Award – Public notice issued to announce the intended award of a contract and to establish the period during which protests may be submitted in accordance with applicable procurement requirements.
• Notice to Proceed – Written authorization issued to a Contractor that establishes the official commencement date of the period of performance and authorizes the Contractor to begin the contracted work.
• ORL – IATA designation, referring to “Orlando Executive Airport” in the City of
Orlando, Orange County, State of Florida, United States of America.
• Performance Deduction – Refers to the monetary deduction applied to the
Contractor’s monthly invoice based on the AAR’s evaluation of the Contractor’s performance.
• Quality Assurance – Refers to a planned and systematic approach to ensure adequate service requirements are established; that the services conform to established requirements; and that satisfactory performance is achieved. Quality
Assurance refers to actions by the Aviation Authority to determine whether the
Contractor’s performance conforms to the Scope of Work.
• Quality Control – Refers to a program developed by the Contractor to ensure that its services meet the requirements of the Aviation Authority.
• Rentable Space – Refers to unoccupied areas inside airport terminals that are available for revenue generation.
• Respondent (“Bidder” or “Proposer”) – Refers to an individual or business submitting a response to a Solicitation.
• Responsive (Respondent) – Refers to a Respondent that has submitted a response that conforms in all material respects to the solicited requirements, as determined by the Aviation Authority.
• Responsible (Respondent) – Refers to a Respondent that has the capability in all respects to fully perform fully the solicited requirements and the integrity and reliability necessary to assure good-faith performance.
• Service Level Agreement (“SLA”) – Refers to the performance standards, service requirements, response times, reporting obligations, remedies, and other measurable service commitments established under contract. The SLAs are the performance standards and metrics that define how the services must be completed and will be measured.
• Scope of Work (“SOW”) – Refers to the written description of the work to be performed under contract, including required tasks, deliverables, performance requirements, and expected outcomes. The SOW defines the contract requirements.
• Quality Assurance (“QA”) – Refers to a planned and systematic process used to oversee, monitor, inspect, and evaluate activities to determine whether the
Contractor’s performance complies with the contract, including the SOW and applicable SLAs. The Aviation Authority verifies the Contractor's compliance with the SOW and SLAs.
• Quality Control (“QC”) – Refers to processes, procedures, inspections, testing, and corrective actions used to ensure that services and deliverables meet the contracted requirements, including the SOW and applicable SLAs. The Contractor verifies and ensures compliance with the SOW and SLAs.
• SDS – Refers to “Safety Data Sheets”. This contract uses and requests a copy of the Manufacturer’s SDS documentation and “white sheets” detailing safe use, warnings, and disposal of equipment & chemical solutions from the Contractor.
• SDU – Refers to “System Data Unit”, which is software needed to perform programming on EST3 /4 fire alarm panels and requires manufacture training and certification.
• Solicitation – Document package used to define requirements, request responses and communicate the evaluation and negotiation process, for the purpose of entering into a Contract with the Aviation Authority.
• SOP – Refers to Standard Operating Procedure, a set of step-by-step instructions designed as guidance to carry out routine operations and consistent practices.
• Staffing Schedule – Refers to a staffing schedule submitted by the Contractor and approved by the AAR identifying the positions to be filled by personnel of the
Contractor in performance of this Contract and the minimum number of personnel that shall be working in each such position during the schedule period.
• TC & R – Refers to “Tenant Construction and Repair Services”, which is work provided in connection with Aviation Authority construction projects.
• UOM – Refers to Unit of Measure, a standard/definite magnitude of a quantity.
• USER – Aviation Authority staff or other designated personnel authorized to access the FID System and its data.
• VESDA – Refers to “Very Early Smoke Detection Apparatus”, a system which utilizes advanced air sampling technology to provide early warning of smoke and fire hazards, making it ideal for protecting valuable assets and environments.
1.3. Characteristics of an ITN
An ITN is a solicitation process to select one or more vendors with which to commence negotiations for the procurement of goods and/or contractual services.
When the Aviation Authority determines that procurement by an Invitation to Bid or other solicitation method is not in the best interest of the Aviation Authority, and that negotiation may be necessary for the Aviation Authority to obtain the Best Value, the
ITN process may be used. In making the determination to utilize the ITN process, the
Aviation Authority may consider, in addition to any other relevant considerations, the following:
a. The simultaneous use of competitive negotiations would be beneficial to achieve the goal of Best Value within the Aviation Authority’s budget.
b. Price is an important factor but not significant enough by itself to justify award to a low bidder.
c. Limited availability of competition.
d. Non-standard products or services are required.
e. Multiple options for achieving the desired results likely exist.
f. A contract of high complexity may be required.
g. Uncertainty of the ability to obtain results within the budget or time requirements.
h. Requirements for needed products or services cannot be specified with certainty.
i. There is an emphasis on new technology with innovative solutions and a range of options are available.
j. Flexibility in determining the Best Value for the Aviation Authority is paramount.
k. Items or services are mission critical to the Aviation Authority’s operation.
l. A process of re-engineering may be required.
m. The marketplace is experiencing constant change and updated solutions are pertinent.
Professional and technical expertise and qualifications of firms are critical to the success of the project or provision of services.
1.4. Responsible Vendor Determination
Respondents are hereby notified that Section 287.05701, Florida Statutes, requires that the Aviation Authority may not request documentation of or consider a vendor's social, political, or ideological interests when determining if the vendor is a responsible vendor.
1.5. Intent
The Aviation Authority's intent is to enter into a non-exclusive Contract for the services described in this solicitation for a three (3) year base period, with two (2), one (1) year option(s). Contract to start on or about 01/01/2027.
1.6. Tentative Timeline
Release Project Date: July 31, 2026
Pre-Submittal Meeting (Non-
Mandatory):
August 5, 2026, 11:00am
Agenda
Microsoft Teams meeting
Join:
https://teams.microsoft.com/meet/2590
28858190703?p=gWwpLDop1wiVhjtZQa
Meeting ID: 259 028 858 190 703
Passcode: 3uS7Mp9A
Dial in by phone
+1 872-242-8019,,917477484# United
States, Chicago
Phone conference ID: 917 477 484#
Join on a video conferencing device
Tenant key: goaa@m.webex.com
Video ID: 115 814 931 0
Question Submission Deadline: August 17, 2026, 4:00pm
Question Response (Addendum) Issue
Deadline:
August 20, 2026, 4:00pm
Response Submission Deadline: August 31, 2026, 4:00pm
Evaluation Committee Date: September 15, 2026
Aviation Authority Board Contract
Approval Date:
December 16, 2026
All dates and times are subject to change. All times are EST.
1.7. Procurement Services Point of Contact
When the Questions and Answers function is not available during this solicitation, please contact Ken Moore, GOAA Senior Procurement Agent via email at
Kendall.Moore@GOAA.org.
https://government-project.s3.amazonaws.com/278639/8f9fee43-e02a-4af8-9942-eca323583f12_27-100-ITN_PreSubmittal_Meeting.pptx https://teams.microsoft.com/meet/259028858190703?p=gWwpLDop1wiVhjtZQa https://teams.microsoft.com/meet/259028858190703?p=gWwpLDop1wiVhjtZQa mailto:goaa@m.webex.com mailto:Kendall.Moore@GOAA.org
2. GENERAL INFORMATION AND RESPONSE PREPARATION
2.1. Non-Discriminatory Legal Notices
a. The Aviation Authority does not discriminate upon the basis of any individual’s disability status. Anyone requiring reasonable accommodations as provided for in the Americans with Disabilities Act or Section 86.26, Florida Statutes, should contact the ADA Coordinator at 407-825-7105 as soon as possible, or at least one full business day prior to any scheduled meeting.
b. In accordance with Section 287.05701, Florida Statutes, the Aviation Authority may not request documentation of or consider a Respondent's social, political, or ideological interests when determining if the Respondent is a responsible
Respondent.
2.2. Reservation of Rights
a. The Aviation Authority reserves the right, in its sole discretion, to waive any informalities or irregularities of a Response, except that:
i. the Aviation Authority will not waive the requirement that a Response, complete in all material respects, be received by the Aviation Authority by the time and date specified in the Timeline for the receipt thereof, and
ii. the Aviation Authority will not consider any Response which does not conform in all material respects to the terms of this Solicitation including a commitment to execute the Contract by the Respondent, if applicable.
b. The Aviation Authority reserves the right to solicit from available sources relevant information concerning a Respondent’s past performance and may consider such information in its evaluation and selection of Respondents.
c. The Aviation Authority reserves the right to request clarification of information submitted in any Response, to require additional information from any
Respondent, or, in the Aviation Authority's sole discretion, to reject any or all
Respondents for any reason and to re-advertise or not to re-advertise the
Solicitation.
d. The Aviation Authority reserves the right to cancel an award to a Respondent upon due cause—i.e., misrepresentation, negligence, non-performance, etc. via written notice.
e. As the best interest of the Aviation Authority may require, the right is reserved to make award(s) by individual items, group of items, all or none, or a combination thereof.
f. All awards made as a result of this Solicitation shall conform to applicable policies of the Aviation Authority.
g. The Aviation Authority reserves the right at its sole discretion to increase, decrease, or delete any portion of the Scope of Services of the resulting Contract at any time, without cause.
h. The Aviation Authority shall have the right, but not the obligation, to award all or any portion of the services. The extent and Scope of the Services, along with the fees for such services, will be subject to final approval by the Aviation Authority.
The Aviation Authority intends, but is not obligated, to enter into a non-exclusive agreement with the highest ranked Respondent to perform the required Services described herein.
i. The Aviation Authority reserves its right to award any or all of the advertised services subject to the availability of funding.
2.3. Response Preparation
a. All prospective Respondents shall thoroughly examine and become familiar with the Solicitation package and carefully note the items which must be submitted with the Solicitation as detailed in Section 10: Vendor Questionnaire.
b. Submission of a Response shall constitute an acknowledgment that the
Respondent has read and understands the Solicitation Documents. The failure or neglect of a Respondent to receive or examine any Solicitation Document shall in no way relieve it from any obligations under its Response or the Contract. No claim for additional compensation will be allowed which is based upon a lack of knowledge or understanding of any of the Contract Documents or the scope of work.
c. It is the Respondent’s responsibility to incorporate all pertinent information effectively, to communicate the Respondent’s concept, and meet the requirements listed in the Solicitation. The Respondent should prepare its
Response simply and economically, providing a straightforward, concise description of the Respondent's capability to satisfy the conditions and requirements of this competitive solicitation based on the Evaluation Criteria which are the list of elements that the Aviation Authority deems most important to its evaluation process.
d. Sealed electronic responses will be received for this Solicitation through the
Greater Orlando Aviation Authority e-Procurement Platform located at https://procurement.opengov.com/portal/goaa. Once you have completed the free account registration, browse back to this page, click on "Draft Response", and follow the instructions to submit the electronic response. By way of the https://procurement.opengov.com/portal/goaa
Platform, responses will be locked and digitally encrypted until the submission deadline passes.
e. All Responses must be received by the Aviation Authority as noted in the
Section 1: Introduction. All Responses timely received will be listed with the name of the Respondent during the Virtual Announcement of Respondents. The e-Procurement Platform will not allow for late submittals.
f. The time/date stamp clock located in the electronic submittal Platform shall serve as the official authority to determine lateness of any response.
g. If the Aviation Authority determines that it is necessary to change the dates or times prior to the due date, the change will be announced and posted on the e-
Procurement Platform.
h. The Aviation Authority shall not be responsible for delays caused by any occurrence. This shall include any delay as a result of a technology issue. Any late response shall not be accepted.
i. Responses submitted by hard copy, e-mail, or fax shall not be accepted.
Responses submitted outside of the designated Procurement Platform shall be rejected as non-responsive regardless of where and when they were received.
j. Respondents shall not be allowed to modify their responses after the opening time and date.
k. Unless otherwise noted, Respondents shall submit one Response only.
l. Each Respondent shall complete Section 10: Vendor Questionnaire. Please respond to each item individually, as applicable.
m. Unless otherwise directed, all uploaded files must be in PDF format. Do not upload zip files.
n. Regarding narrative responses: please do not include any links to any material, as those will not be reviewed. Additionally, images shall not be added into narrative fields, as those will not be reviewed.
2.4. Pre-Submittal Meeting
a. A Pre-Submittal Meeting will be held virtually for this solicitation.
b. The Teams Link can be found under Section 1: Introduction
c. The purpose of any Pre-Submittal Meeting is to review the solicitation (and any addenda) as published.
d. Attendance is not mandatory, but highly encouraged.
e. Attendees are expected to be familiar with the Solicitation Document.
2.5. Communications; Questions Regarding Specifications or Solicitation
Process and Receiving Responses
a. Any communication during the solicitation process must be submitted to the
Aviation Authority via the e-Procurement
Platform, https://procurement.opengov.com/portal/goaa. prior to the deadline for Questions. In the event of the OpenGov Q&A is not functional, please contact the Procurement Point of Contact specified in Section 1.
b. All answers to inquiries will be posted on the Aviation Authority e-Procurement
Platform. Respondents may also click “Follow” on this Solicitation to receive an email notification when answers are posted. It is the responsibility of the
Respondent to check the website for answers to inquiries.
c. In accordance with Administration Policies (Sections 180.01 and 180.03) policies, any communication directly or indirectly to seek to encourage any specific result in connection with an Aviation Authority selecting process, including but not limited to, written communications, any and all forms of electronic communications or messaging, including social media, oral communications either in person or by telephone, initiated by a Respondent or through a lobbyist, agent or third person, to any Aviation Authority staff and/or Committee/Board member who is a member of any committee constituted for the purposes of ranking Solicitations, making recommendations or making an award, is prohibited from the time that the Solicitation is released to the time that the award is made. A copy of the Administration Policies (Sections 180.01 and
180.03) is available upon request from the Manager of Board Services.
d. All firms are hereby placed on notice that the Aviation Authority Board and staff shall not be contacted about this Solicitation. Firms and their agents shall not contact members of the Aviation Authority staff and/or Committee/Board member (with the exception of designated Procurement Agent and the office of
Small Business Opportunity and Exchange. An appropriate official or employee of the Aviation Authority may initiate communication with a Respondent in order to obtain information or clarification needed to develop a proper and accurate review of the Response. Any official communication from a Respondent during the solicitation process should be submitted via the e-Procurement Platform as directed during the solicitation process. Failure to adhere to these requirements may result in an Aviation Authority Board action to disqualify your firm from consideration of award.
e. Requests for interpretation, clarification or correction of solicitation documents, forms or other material in the solicitation must be made in writing via the e-https://procurement.opengov.com/portal/goaa
Procurement Platform during the Question-and-Answer period. Questions or issues raised at the Pre-Submittal Meeting or during the Question-and-Answer period, which, in the Aviation Authority's discretion, necessitate changes to the solicitation documents, will be the subject of an addendum to this solicitation at the conclusion of the question period, and will be made available through the e-
Procurement Platform. It is the responsibility of each Respondent to ensure that it has received and reviewed any and all such solicitation(s) or addendum.
f. Per F.S. 287.057 (25): Respondents to this solicitation or persons acting on their behalf may not contact, between the release of the solicitation and the end of the 72-hour period following the agency posting the notice of intended award, excluding Saturdays, Sundays, and state holidays, any employee or officer of the executive or legislative branch concerning any aspect of this solicitation, except in writing to the procurement officer or as provided in the solicitation documents.
Violation of this provision may be grounds for rejecting a response.
2.6. Silence of Specifications
The apparent silence of the specifications and any supplemental specifications as to any details or the omission from same of any detailed description concerning any point, shall be regarded as meaning that only the best commercial practices are to prevail and only materials of first quality be provided.
2.7. Incurred Cost
The Aviation Authority is not liable for any cost incurred by any Respondent prior to an award. Costs for developing a response are entirely the obligation of the Respondent and shall not be chargeable in any manner to the Aviation Authority.
2.8. Lobbying Statement
Do not contact Aviation Authority Board members or Staff concerning this
Solicitation. Public meetings and public deliberations of the Evaluation Committee are the only acceptable forum for the evaluation of any Responses received pursuant to this
Solicitation. Written correspondence concerning questions may be submitted to the Procurement Services Department via the e-Procurement Platform during the specified period. Any official communication from a Respondent during the Solicitation process should be submitted in writing to the Greater Orlando Aviation Authority via the e-Procurement Platform as directed in the Solicitation. Copies of the Administration
Policies (Sections 180.01 and 180.03) are available at https://flymco.com/airport-business/policies/. Failure to adhere to these requirements could result in action to disqualify your firm from consideration of award. Respondents to this Solicitation or persons acting on their behalf may not contact, between the release of the Solicitation and the end of the 72-hour period following the agency posting the notice of intended https://flymco.com/airport-business/policies/ award, excluding Saturdays, Sundays, and state holidays, any employee or officer of the executive or legislative branch concerning any aspect of this Solicitation, except in writing to the procurement officer or as provided in the Solicitation documents. Violation of this provision may be grounds for rejecting a response. (F.S.
287.057 (25))
2.9. Withdrawal of Responses
No Response may be withdrawn after the scheduled Response opening time for a period of 180 days. Any Respondent withdrawing or attempting to withdraw its Response prior to the expiration of the 180 day period shall be obligated to reimburse the Aviation
Authority for all its costs incurred in connection with such withdrawal or attempted withdrawal including, without limitation, any increased costs for procuring the goods or services from another Respondent or all costs of advertising and re-procuring the goods or services, and all attorneys’ fees, in addition to payment of the Aviation Authority’s other damages. A Respondent’s submission shall be deemed the Respondent’s acknowledgment of an agreement to the provisions of this Section.
2.10. Public Meetings / Public Records
All meetings of the Aviation Authority’s Board are duly noticed public meetings and all documents submitted to the Aviation Authority as a part of or in connection with a
Solicitation constitute public records under Florida law regardless of any person’s claim that proprietary or trade secret information is contained therein. Public meetings are posted on the Aviation Authority's website: https://flymco.com/airport-business/sunshine-meetings/
2.11. Proprietary Information
In accordance with Chapter 119 of the Florida Statutes (Public Records Law) and except as may be provided by other applicable State and Federal Law, all Respondents should be aware that the Solicitation and the responses thereto are public records. However, the Respondents are requested to identify specifically any information contained in their
Response, which they believe to be exempt from disclosure, citing specifically the applicable exempting law. The Aviation Authority will consider a Respondent’s opinions regarding the applicability of Chapter 119, Florida Statutes, but shall not be obligated to concur in such opinions. All information and documents received from Respondents in response to this Solicitation will become the property of the Aviation Authority, will not be returned to the Respondents, and will be incorporated in the final Agreement in the event of Agreement award, with the exception of any financial information exempt from the Public Records Laws. Any work product produced as part of the Agreement will become the exclusive property of the Aviation Authority.
https://flymco.com/airport-business/sunshine-meetings/ https://flymco.com/airport-business/sunshine-meetings/
2.12. Independent Consultant Status and Compliance with the Immigration
Reform and Control Act
Respondent is and shall remain an independent Consultant and is neither agent, employee, partner, nor joint venture of Aviation Authority. Respondent acknowledges that it is responsible for complying with the provisions of the Immigration Reform and
Control Act of 1986 located at 8 U.S.C. 1324, et seq. and regulations relating thereto, as either may be amended from time to time. Failure to comply with the above provisions shall be considered a material breach of the Agreement.
2.13. Code of Ethics and Business Conduct Policy
The Aviation Authority has adopted a Code of Ethics and Business Conduct Policy #
101-02, which addresses the obligation of the Aviation Authority’s Board members and employees to follow the Florida Statutes in reference to these issues. This includes, but is not limited to, the obligations of the Aviation Authority’s Board members and employees with respect to having an interest in business entities, outside employment, gratuities, divulgence of information, unauthorized compensation and acceptance of gifts. Please be aware that any violation of this policy by a Respondent and/or any attempt to influence an Aviation Authority Board member or employee to violate the policy is sufficient cause for the denial of the right of the Respondent to Respond on any
Contract or sell any materials, supplies, equipment, or services to the Aviation
Authority for a period of time that is determined by the Chief Executive Officer. A copy of this policy (101.02) is available on the Aviation Authority’s website: https://flymco.com/airport-business/policies/
2.14. Performance Management System (Procurated/Canary)
a. The Aviation Authority shall, at regular intervals, monitor the performance of
Respondent to determine whether the work to be performed under the Contract has in fact been accomplished to Aviation Authority’s satisfaction and/or completed in a timely manner.
b. The Aviation Authority shall notify the Respondent of any specific services that are unsatisfactory to the Aviation Authority, and if the Respondent has not addressed such item or items set forth in the notice to the Aviation Authority’s satisfaction within the time frame set forth in the Aviation Authority’s notice, the
Aviation Authority in addition to all other rights provided under this Contract or by law or equity, may either remedy such unsatisfactory services itself or through a third party and the cost of providing the remedial services shall be deducted from the Respondent’s invoice.
c. The Aviation Authority is implementing a structured vendor performance management process to support continuous improvement, accountability, and strong supplier relationships. The Aviation Authority has partnered with
Procurated to utilize its vendor performance management platform, Canary, a tool designed to collect meaningful feedback, improve supplier performance, and enhance customer satisfaction. The Aviation Authority will use the vendor performance management platform to collect feedback regarding Supplier performance. Performance evaluations may be conducted quarterly, annually, or as needed, based on contract duration, scope of work, and operational requirements.
d. Supplier performance may be evaluated across multiple categories (Customer
Service, Pricing and Value, Quality of Goods or Services, Timeliness and
Responsiveness).
e. The Aviation Authority may consider a Respondent’s past performance, including references and any available performance ratings or feedback from other agencies, including those reflected in vendor performance management platforms such as Canary in determining future contracting opportunities, contract renewals, amendments, extensions, and overall supplier relationship management. The Aviation Authority will use performance feedback to:
o Identify strengths and opportunities for improvement o Address performance concerns during business review meetings o Initiate corrective action discussions when immediate or material performance issues arise
Supplier Registration Requirement:
a. As a condition of award, the Contractor shall be required to register for and maintain an active account in the Aviation Authority’s designated vendor performance management platform, Procurated’s Canary platform, for the duration of the performance period. Supplier registration and use of the platform will be provided at no cost to the Supplier.
b. The Contractor will be required to create a profile on Procurated so you can log in to see your feedback. We also recommend that you use the Review Requester feature in Canary. It allows you to easily request feedback from the people who use your products and services every day. These insights give you a clear view of your performance, while also helping you showcase your strengths to current and future customers. Please note that the information and data uploaded to
Canary may be subject to Florida’s public records laws.
c. Suppliers may learn more about the Canary platform and its benefits at:
https://home.procurated.com/resources/suppliers-your-government-customers-are-using-canary/ https://urldefense.com/v3/__https:/www.loom.com/share/df21afeaff4d406b9f0cbab7a8420150?sid=666d10c5-5f3e-4c3f-b1f7-b1840faea36c__;!!LBFcHN3WCgnqDQ!ij61DzodHPxDdLaAy6vlFfK_3vZWCWo4DzGBgmAbLULu1UWz_NrD87IVwxBsXAvBUn97p2oNpvYiiudy2iSuuz4E15DZkQ$ https://urldefense.com/v3/__https:/home.procurated.com/resources/suppliers-your-government-customers-are-using-canary/__;!!LBFcHN3WCgnqDQ!ij61DzodHPxDdLaAy6vlFfK_3vZWCWo4DzGBgmAbLULu1UWz_NrD87IVwxBsXAvBUn97p2oNpvYiiudy2iSuuz7syhoGnw$ https://urldefense.com/v3/__https:/home.procurated.com/resources/suppliers-your-government-customers-are-using-canary/__;!!LBFcHN3WCgnqDQ!ij61DzodHPxDdLaAy6vlFfK_3vZWCWo4DzGBgmAbLULu1UWz_NrD87IVwxBsXAvBUn97p2oNpvYiiudy2iSuuz7syhoGnw$
d. For questions related directly to the Procurated platform, Suppliers may contact:
suppliersupport@procurated.com mailto:suppliersupport@procurated.com
3. SCOPE OF WORK
3.1. Overview
The contractor shall provide all labor, supervision, training, on-site parts, sub-contractor support, materials, tools and equipment, licenses, permits, testing, technical services, consulting services, repair and replacement parts, materials and supplies, equipment, tools (including any necessary special tools and equipment) and all other accessories, services, maintenance, and certifications at the Orlando International Airport on all the Systems identified in Exhibits 1 through 11 in accordance with this specification.
3.2. Regulations
a) The Contractor shall comply with all applicable federal, state, and local laws, ordinances, rules and regulations pertaining to the performance of the work specified herein.
b) The Contractor shall obtain all permits, licenses, registrations and certifications or any such approvals of plans or specifications as may be required by federal, state and local laws, ordinances, rules and regulations, for the proper execution of the work specified herein.
c) Contractor shall comply with Federal and State right-to know laws if hazardous materials are used. The Manufacturer's SDS (Safety Data Sheets) should be made available to all workers and Aviation Authority representatives. Contractor shall report immediately to the AAR any spillage or dumping of hazardous materials on Aviation Authority property. The
Contractor shall also be responsible for the cleanup and any costs incurred for all incidents.
d) During the performance of this contract, the Contractor shall keep current and, if requested by the Aviation Authority, provide copies of all licenses, certifications, registrations or permits required by applicable governing agencies. Contractor shall keep a copy of all licenses, certifications, registrations and permits on the job site while performing the contract work.
e) The AAR has final say on any questions regarding code interpretation. The
Aviation Authority may request an interpretation of any code from the appropriate Authority Having Jurisdiction. (AHJ) organization.
f) All personnel used in performance of services shall be qualified and shall be authorized under state and local law to perform such services.
g) Neither review nor approval of the Contractor's work by the Aviation
Authority shall in any way relieve the Contractor from its duty to utilize a professional standard of care in the performance of its duties, nor will such review or approval in any way relieve the Contractor from liability to the
Aviation Authority.
h) Personnel in training capacity may accompany a service technician for field training (subject to security clearance). When and if this occurs, there shall be no fee charged to the Aviation Authority for the individual that is undergoing the field training.
i) The AAR has the right and responsibility to assess fees or penalties for non-performance. These fees and penalties are listed in Exhibit 10.
3.3. Work Hours
a) The Contractor shall provide an embedded Fire Alarm Technician /
Programmer to perform on-site programming, maintenance, and repair services during the following Standard Work Hours:
1) One embedded Fire Alarm Technician / Programmer Monday -Friday
7:00am-3:30pm (including 30 min break)
2) One embedded Fire Alarm Technician / Programmer Monday -Friday
2:00pm-10:30pm (including 30 min break)
3) One embedded Fire Alarm Technician / Programmer Saturday-
Sunday 7:00am-3:30pm (including 30 min break)
b) The Hourly Labor Rates provided under this Contract will be for one technician to perform maintenance and/or repair work. If the assigned technician needs assistance to complete the assigned tasks, the Contractor may assign a helper to perform work with prior written permission from the
AAR.
c) Work during any other hours and GOAA holidays are non-standard work hours. Maintenance and Repair services shall not be performed during those hours, unless it is deemed an emergency by the Aviation Authority through notification by the Central Plant operators, the Life Safety Systems dept, Shift Supervisor 1206 or prior work approval from the AAR.
d) All Contractor's personnel shall, upon arrival, sign into the Contractors log located at one of these locations:
1) North Terminal Central Plant
2) Maintenance Shops Building (Designation Name Change Pending)
3) Terminal C Landside
e) Upon arrival, the Contractor shall contact the Aviation Authority's Central
Plant Operator by phone at (407) 825-4000, radio or in person and inform the Central Plant Operator how many of the Contractor's employees are onsite and where and what type of work will be performed.
f) Upon completion of work, the Contractors personnel shall log out of the same Contractor's log indicating the work is completed.
g) Upon completion of work the Contractor shall inform the Central Plant
Operator and the airports Communications Center Fire Radio that work is completed and they are departing the site.
h) Emergency Conditions - In the event an emergency condition is declared by the Aviation Authority’s Chief Executive Officer, Chief Operating Officer, Vice-President of Facilities or their respective designees, the Contractor will perform work during such hours as specified by the Aviation Authority.
3.4. After-Hours Call Back
The Contractor is directly responsible and at-consequence for meeting
Contractual requirements and remedying Fire Alarm System issues.
a) The Contractor shall be on call twenty-four (24) hours a day, seven days per week, three hundred sixty-five (365) days a year (three hundred sixty-six (366) on Leap Year). The Contractor's On-Call technician shall respond in person to requests from the Aviation Authority's Central Plant dispatchers or the Life Safety Systems Department for after-hours repair service within two
(2) hours of the call being placed by the airport's Central Plant dispatcher or the request from the Life Safety Systems Dept. The Contractor's technician shall contact the Aviation Authority's Central Plant dispatcher and clock in and out per Section 3.3 Work Hours. Travel time will not be paid under this contract.
b) The Contractor shall provide the Aviation Authority a telephone number to access the Contractor twenty-four (24) hours a day, seven days per week, three hundred sixty-five (365) days a year (three hundred sixty-six (366) on
Leap Year).
c) Repair service hours, for billing purposes, are to begin when the technician has arrived onsite and clocked in and end when the technician clocks out per Section 3.3 Work Hours.
d) Any repair work performed outside of standard work hours is considered non-standard work hours and will be paid at a two-hour minimum.
e) The Contractor is responsible for ensuring that all After-Hours Call Back response times adhere to the requirements of this contract. The Contractor is responsible for all consequences of any failure to respond and remedy a call-back situation within the timeframe specified within this contract. Fines may be levied per Section 3.37 Fees or Penalties, for non-response within the contracted response time period for After-Hours Call Back requests.
3.5. Staffing
a) On-site Technician / Programmer shall be fully competent with the ability to demonstrate proficiency in programming, system setup, system configuration, and troubleshooting procedures to ensure proper operation in accordance with all applicable federal, state, and local laws, ordinances, rules and regulations, manufacture specifications and industry best practices.
b) On-site Technicians / Programmers at a minimum shall possess the required manufacturer and industry certifications for the below listed Fire
Alarm Systems.
1) EST4 Certification
2) EST3 Certification
3) EST FireWorks Certification for the specific version of FireWorks currently in use at Orlando International Airport.
4) EST FireWorks Network and Switch Certification
5) Vesda Air Sampling Detection Systems Certification
6) FASA / BASA Certification from the Florida Department of Business and Professional Regulation
7) NICET II "Fire Alarm Systems" Certification.
8) Five years’ experience in the fire alarm technical trade performing maintenance, service and programming of facilities with large, networked fire alarm systems and fire alarm integrated smoke control systems.
9) Innovative Electronic Design "Commercial Transportation Integrator"
(certification is not required if sub-contractor is used per Section 3.8
Enterprise System Integrator (ESI) )
1. If a Sub-Contractor is used per Section 3.8 Enterprise System
Integrator (ESI), the sub-contractor must submit the Innovative
Electronic Design “Commercial Transportation Integrator
“certification for its technicians.
c) Fire Alarm Systems Test and Inspection Lead at a minimum shall possess:
1) Two years’ experience in the Fire Alarm Technical Trade performing
Test and Inspections.
2) NICET "Inspection and Testing of Fire Alarm Systems" Certification.
3) FASA / BASA Certification from the Florida Department of Business and Professional Regulation
d) Fire Alarm Technician helper / Test and Inspection testers at a minimum shall possess:
1) Six months’ experience in the Fire Alarm Technical Trade.
2) FASA / BASA certification from the Florida Department of Business and Professional Regulation
3.6. Contractor's Personnel
1) The Contractor shall abide by all State and Federal regulations on wages and hours of an employee dealing with the employment relationship between Contractor and its subsidiaries or related parties and its employees, including but not limited to the Florida
Human Relations Act, the Federal National Labor Relations Act, the Federal Fair Labor
Standards Act, the Federal Civil Rights Act of 1964, as amended, and…
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