11 - SIN 411-2 RSVP SOW

Transportation Delivery and Relocation Solutions Solicitation FBGT-GG-0500001-B (Refresh 19)

Statement of Work for:

SIN 411-2 – Rental Supplemental Vehicle Program (RSVP)

TABLE OF CONTENTS

SIN Description

1. Definitions

2. Scope & Complexity

3. Pricing

4. Background

5. General Requirements

6. Reports

7. Specific Requirements

a. Vehicles

b. Rental of Vehicles

c. Rental Rates

d. Form of Payment

e. Liability and Insurance

f. Claims

8. Additional Clauses Specific to RSVP

FBG-C-FSS-0001 LIABILITY AND INSURANCE – RENTED MOTOR VEHICLES

BG-C-FSS-0002 ACCIDENT/THEFT – RENTED MOTOR VEHICLES

SIN Description Federal Agencies spent over $44 million in Fiscal Year 2017 for RSVP services. SIN 411-2, Rental Supplemental Vehicle Program (RSVP), NAICS Codes 532111 & 532112, OPEN TO ALL SOURCES: Vehicle rental services to supplement federal fleets and/or official business vehicular needs for other than temporary duty travel purposes.

Typical rental requirements include, but are not limited to, temporary replacement of a fleet vehicle damaged as a result of an accident or incident; temporary replacement of a fleet vehicle undergoing maintenance; supplemental transportation support for fleets; supplemental transportation support for special events (e.g., G8 Summit, conferences, training, campaigns); transportation support for national and natural disasters, emergencies, and/or continuity of operations tests and drills; etc. Services include reservation services, online booking, pick up and return services, vehicle delivery services, fueling, driver assistance, roadside and navigation assistance, special vehicle needs (e.g., hand controls, wheel chair lifts), reporting, billing, and consulting services.

The Contractor shall provide vehicle rental services to assist the Government in meeting its business needs for temporary supplemental rental of vehicles. These would include vehicle rentals to Government Agencies for Official Government business use other than temporary duty travel (TDY). This may include, but is not limited to the following:

Reservation Services Online Booking

Pick Up & Return Services Vehicle Readiness Fueling

Driver Assistance Roadside Assistance Navigation Assistance

Special Vehicle Needs (e.g., hand controls, wheel chair lifts, etc.)

Reporting and Internet Tools Billing Services Consulting Services Car Sharing Services

Typical tasks may include, but are not limited to:

- Make vehicles available at Contractor facilities for pick up, or require vehicle delivery and pickup

- Assist drivers (e.g., accidents, lost, special needs)

- Develop direct connect central reservation service for RSVP needs

- Develop strategies to support the Government agency vehicle rental replacement supplement

- Develop reporting package to analyze usage and manage RSVP Program

- Analyze aggregate Government data to facilitate program management

- Conduct customer satisfaction surveys

The Environmental Protection Agency’s SmartWay Transport Partnership to Schedule 48 vendors identifies energy efficient contractors, suppliers, vendors, available to federal agencies for transportation services needs.

Transport Partnership logos inform the transportation services industry and federal agency customers that our vendors are sustainable in support of Executive Order 13514-Federal Leadership in Environmental, Energy, and Economic Performance. Our federal agency customers will also be able to use this qualification to show how they are complying with the Executive Order 13514.

SIN 411 2– RENTAL SUPPLEMENTAL VEHICLE PROGRAM (RSVP) SERVICES

The Rental Supplemental Vehicle Program services include vendors who offer environmentally sustainable transportation options designed through partnering with the Environmental Protection Agency(EPA) SmartWay Program. The individual performance rankings of these providers may be accessed through the SmartWay program at:http://www.epa.gov/smartway/partnership/performance.htmProcurement officers may optimize the environmental performance of their freight operations by selecting the most efficient providers which meet their needs. This approach will lessen the impact of freight transport on the environment by reducing fuel consumption, greenhouse gases, and other air pollutants.

If you are registered as a SmartWay Carrier, Logistics or Shipper Partner, you are encouraged to indicate that on your proposal. Your status may be verified by accessing the SmartWay listing on the EPA website at:http://www.epa.gov/smartway/partnerlists/partner-list.htm. Note that while SmartWay partnership is encouraged, it is not a requirement in order to be approved under this SIN.

Vendors who are not registered as SmartWay Partners but who are interested in the SmartWay Transport Partnership must go to the Environmental Protection Agency’s website for additional information on how to join:

http://www.epa.gov/smartway/partnership/index.htm

1. Definitions

Car Sharing Services: a model of car rental where people rent cars for short periods of time, by the hour or less than daily rental, used by customers who make only occasional use of a vehicle. Time periods must be defined in pricing proposal (i.e “7am to 7pm” or “5 hours or less”).

Centrally Billed Account: A fleet Fast Pay account or charge card/account established by the GSA SmartPay

Contractor at the request of the agency/organization. These may be card/cardless accounts. Payments are made directly to the Contractor by the Government agency/organization. For purposes of the RSVP statement of work, purchase orders are also considered a centrally billed account.

FIPS: Federal Information Processing Standards. Publication 95-1 lists the 4-digit codes for each Federal agency. This publication is available at http://www.itl.nist.gov/fipspubs/fip95-1.htm.

Fiscal Year: October 1 through September 30

Industrial Funding Fee (IFF): The IFF reimburses the General Services Administration for the costs incurred in procuring and managing the Transportation, Delivery and Relocation Solution schedule. The IFF is to be built into the RSVP pricing offered.

Replacement/Supplement: This includes vehicles to supplement fleets, provide loaner services in maintenance or accident repair cases, accommodate special needs or events (e.g., government or agency events (G8 conference, emergencies to include national and natural disasters), utilize vehicles via direct pay from the Government through centrally billed accounts, etc.

Temporary Duty Travel (TDY): Travel at a place, away from an employee’s official duty station, where the employee is authorized to travel.

2. Scope & Complexity:

The Contractor shall:

- Provide a full range of services necessary to satisfy ordering agencies’ vehicle rental requirements.

The Government is seeking services that industry normally accords to commercial replacement type customers with most favored customer pricing.

- Be capable of providing services for ordering agencies with multiple organizational levels and geographic locations nationwide and/or worldwide as specified in the Scope of the Contract clause.

- Be capable of handling multiple task orders simultaneously.

3. Pricing:

http://www.epa.gov/smartway/partnership/performance.htmProcurement http://www.epa.gov/smartway/partnerlists/partner-list.htm http://www.epa.gov/smartway/partnership/index.htm http://www.itl.nist.gov/fipspubs/fip95-1.htm

GSA seeks pricing based on commercial practices. Prices should be discounts off the offeror’s commercial rates.

Proposed Pricing shall be inclusive of the Industrial Funding Fee (IFF)

Offeror shall submit pricing sheets with support that identify vehicle class, and the daily, weekly or monthly rates. A sample chart is illustrated below:

Vehicle Class

Daily Rate Weekly Rate Monthly Rate

Commercial Most Favored

Customer

Govt Commercial Most Favored

Customer

Govt Commercial Most Favored

Customer

Govt

Economy Compact Mid-Size Full-Size Station Wagon

Passenger Size

Van** Passenger Size

Other** Passenger Size

Contractor m ay add as m any and all vehic le types i n their i nventory (s uch as 4x4 Truc k s , SUV’s , Flat Bed Trucks,) etc.

ONE WAY RENTAL RATES: One way charges will be based upon:

Total mileage during the rental

Direct mileage distance between point of pickup and point of return

The Contractor shall:

Provide rentals at rates that are guaranteed for the requested location to the Government Agency, typically for those periods required to supplement vehicles for the duration.

Quote daily, weekly, and monthly rates in dollars for U.S. locations and in local currency in international

OCONUS locations.

Recognize that the Government is generally tax exempt and state and local taxes are not payable by the Federal government on its vehicle rentals. Tax exemption is governed by the appropriate taxing authority. Tax exemption letters for the U.S. Government are on file at http://apps.fss.gsa.gov/services/gsasmartpay/taxletter/. The Contractor may itemize on the rental contract, any state and local government fees not tax exempt, and surcharges that cannot be included in the rate, and are applied to all rentals at that location. If assessed, these additional charges MUST be listed in the distribution systems used by the Contractors. The Contractor is required to substantiate the charges and taxes upon request of the renter or Government Agency office. Government administrative rate supplement (GARS) fees are prohibited.

Offer rates which will not be subject to blackout dates or minimum rental periods.

Provide last vehicle availability for the rate charged or provide a vehicle in the next higher classification at no additional charge.

Offer rates without penalty restrictions.

Offer rates based on unlimited mileage with the exception of one-way rentals. Rates and drop charges for one-way rentals in the Continental U.S. may be offered. The Contractor has the option of charging mileage costs for one-way rentals and any other charges not prohibited herein and listing those charges in its offer in accordance with its commercial practice.

2 Not to exceed 4 times the weekly rate

Not to exceed 6 times the daily rate

** Specify vehicle type (light truck, SUV, medium truck, heavy truck, ambulance, bus and passenger size) http://apps.fss.gsa.gov/services/gsa-smartpay/taxletter/

- Ensure contract rates are displayed in the Contractor’s distribution channels and such displays ensures that the contract rate will be quoted and charged with the proper customer discount program number

(CDP#).

- Ensure that weekly rental rates shall not exceed 6 times the maximum charged daily rate in the Contractor’s distribution channels with a notation to check for available lower rates on some rentals.

4. Background:

In 1986, Surface Deployment Distribution Command (SDDC) was tasked with managing the rental car program for the federal government and implemented the very successful U.S. Government Rental Car Agreement. As of October 1, 2008 the management of this Agreement has been passed on to the Defense Travel Management Office (DTMO). Because of this agreement, travelers with a travel order or government-sponsored charge card receive superior rates when renting cars for official business while performing temporary duty travel (TDY).

The United States General Services Administration’s (GSA) Office of Federal Acquisition Service - Travel and Transportation Acquisition Support Division (QMAC) has developed a similar program, which functions independently of the DTMO rental car program agreement. The program provides an array of vehicles for non- TDY needs with direct purchases from government agencies. This includes vehicles to supplement fleets, provide loaner services in the event of maintenance or accident repair, accommodate special needs or events (e.g., government or agency events (G8 conference, both natural and national disasters, emergency responses, drills), etc. as they relate to current business models and best business practices in the local / replacement markets.

Under the Rental Supplemental Vehicle Program (RSVP), participating government agencies are able to rent a wide variety of vehicles (cars, vans, trucks, etc.) from a number of off-airport/suburban rental car companies and at competitive rates for non-TDY official requirements.

Government agencies often purchase these services independently without the assistance of any program to supplement their vehicle needs with short term, short haul business trips, replacement of vehicles when vehicles are out of service for scheduled maintenance or unscheduled repairs, and availability of a source for peak demand periods or emergencies. In response to their request to put together a centralized acquisition vehicle that is simple to use, reduces procurement lead time, maximizes their choice, and meets their fleet-supplement needs, GSA has developed this special item number (SIN).

Understanding these requirements and the need to support the GSA Fleet Program and their customer base, the QMAC Division of Federal Acquisition Service seeks contractors capable of providing RSVP services to the Government Agency customers and streamline the acquisition process. QMAC believes that this program will more effectively reduce administrative and procurement burden for both the government and car rental/fleet management firms; leverage the Government’s buying power in the vehicle rental market place to secure discounted rates; increase availability; and improve the overall level of satisfaction among customers, transportation managers and participating stakeholders.

GSA performed the market research which validated the need for a program such as the RSVP and determined commercial programs such as the insurance replacement vehicle and maintenance supplement vehicle programs have merit. Car rental firms are moving to incorporate suburban locations into their customer base for additional revenue streams. Fleet management firms provide similar services to their corporate customers. GSA sees value in these concepts and believes this type of supplemental program is vital to the success of government fleet management programs.

In Fiscal Year 2016, RSVP generated sales in excess of $42 million, demonstrating a strong and growing need for this type of requirement:

For those Government Agencies under the GSA Fleet Program, it is anticipated that Fleet Managers from the Maintenance Control Centers and Accident Management Centers will be primary contact points in approving and/or placing orders for RSVP requirements and will be identified at the task order level. For other agencies with independent fleets, contact points will be identified at the task order level.

5. General Requirements: The Contractor shall:

Provide commercial vehicle rental services using a wide variety of vehicle types. There are no minimum rental requirements. However, there is a maximum vehicle rental service time period – not to exceed 120 consecutive days for any one vehicle rented. Services can be used for single or multiple passenger shuttle transportation between and among buildings; driver assistance services; airport transport; VIP transport, etc.

within or between cities.

Furnish all vehicles, insurance information, fuel information, driver assistance information, supervision, maintenance, equipment, and operating supplies/services, and perform all services necessary to provide vehicle rental services for ordering agencies.

Ensure participating dealers and locations (in both city and suburban areas) comply with contract terms and conditions. The Contractor shall identify all participating dealers and locations, along with their hours of operation. The Contractor shall provide a complete electronic list (e.g., web) and update the list as changes are made.

Companies based outside of the U.S. and its possessions participating in the U.S. Government Contract must abide by the same terms as U.S. based companies, including insurance coverage and quality service programs for government renters. All non-US based Companies must have an English-speaking representative, and all written communication must be in English to include rental documents and quarterly government rental revenue reports.

Adopt commercial standards and best practices wherever possible.

Provide dedicated Government support.

Provide a toll-free or collect telephone number for both domestic and international customers.

6. Reports:

The contractor shall provide the following:

(1) All reports submitted electronically, on a quarterly basis, based on the Government’s fiscal year Please note, the Government operates on a fiscal year basis of October 1 through September 30 of each year.

The report is due by the 30 th calendar day after the end of each report period as indicated below:

Service Provided Between Services Report Due to GSA By

January 1 and March 31 April 30

April 1 and June 30 July 30

July 1 and September 30 October 30

October 1 and December 31 January 30

The information shall be provided in an electronic commercial format readable in Microsoft Excel 2003, SP-2 and e-mailed to 1) the Contracting Officer; 2) travel.programs@gsa.gov; and 3) onthego@gsa.gov

The Title of the Email must state:

1) the Contract Number;

2) Your Company’s Name;

3) The Special Item Number (SIN); and

4) The words “Quarterly RSVP Services Report, by Agency”;

(2) All passenger information for transactions paid by all forms of payment, including, but not limited to Government Charge Card in all reports

(3) Agency reports: The Contractor shall provide Government agencies with standard commercial and custom reports as requested. It is expected that these reports will include at a minimum, the company name, renting city, renting state, total number of vehicle rentals, number of economy vehicles, number of compact vehicles, number of mid-size vehicles, number of full size vehicles, number of mini-vans, number of other class vehicles, average number of days rented, average number of miles/kilometers driven per day contracted, no-shows, cancellations, early returns, and extended rentals. Reports should be available on a monthly, quarterly and yearly basis, and have the ability to roll up data at an aggregate level for the agency.

mailto:travel.programs@gsa.gov mailto:_onthego@gsa.gov

(4) GSA re p o rts :

(a) By Agency. The Contractor shall provide quarterly reports based on the Government’s fiscal year (October 1 through September 30) that detail each ordering agency’s vehicle rental expenditures for the given report period.

(b) Across Government: The Contractor shall provide quarterly reports that detail the overall cumulative Government rental expenditures.

Domestic and international rentals shall be reported separately for each report. For domestic and international vehicle rentals, reported data elements shall include, but not be limited to, the data fields outlined in the chart below:

Agency

FIPS

Code

Number of Rentals

Dollar

Value of Rentals

Vehicle Classes Rented (Indicate Total for all Vehicle Classes

Offered)

Total

Rental Days

Average

Days

Miles Per

Miles Per Day

Daily Rate Economy Standard Economy, etc

Failure to Submit Reports. The failure to submit the shipment report in two (2) consecutive quarters and or three (3) of four (4) quarters may result in negative evaluation when considering performance rating for renewing options and may result in termination of the contract. Contractors with contracts on file for this SIN are required to submit a report even if no services were provided during the quarter.

These reports are IN ADDITION to the reporting requirements set forth in 552.238-74, Industrial

Funding Fee and Sales Reporting.

(5) Fraudulent Use: The contractor shall provide the GSA Contracting Officer a quarterly report listing any suspected fraudulent use of the Transportation, Delivery, and Relocation Solutions Schedule 48 by authorized or unauthorized users (e.g. using the TDRS schedule for personal use vs. official government purposes). Contractors may report suspected fraudulent use to the GSA Contracting Officer at any time.

The Contractor shall include such information that would identify the possible fraud that occurred.

The information, if applicable, should include the name of the agency, account number if applicable, name and address of account, point of contact and phone number for the account, billing and payment information, the reason why it suspects fraudulent use, and any action taken by the Contractor. The Contractor shall provide any other additional relevant information.

7. Specific Requirements:

a. Vehicles: Rental vehicles will be properly licensed, clean and maintained and meet federal, state, and local safety standards, in a safe operating condition, be no more than two years old, and have no more than 40,000 miles on the odometer. The vehicles will contain a full tank of gas at the time of delivery. Renter is expected to return the vehicle with a full ("F") tank of gas or renter will pay for refueling by the Contractor.

b. Rental of Vehicles:

Government Agencies are the official procurers of these vehicles and are renting these vehicles for the express use of performing their mission requirements. The Government Agency will designate an employee to receive the vehicle. Acceptance of drivers authorized to operate vehicles rented under this

Contract, if properly licensed, include the receiver, and without additional charge, the Government

Agency employees while acting within the scope of their mission requirements. Such additional drivers need not be listed on the rental contract. Government employees who are age 18 or older, (persons authorized to operate vehicles who have been granted permission by the government agency) if otherwise eligible, may operate vehicles under this contract when on official Government business. The

Contractor shall ensure vehicles are rented with proper authorization in accordance with agency instructions. The Contractor may require employee identification and ensure proper form of payment is issued. A Government employee’s official identification and driver license is authentication for pickup unless otherwise specified by the ordering agency. At the request of the Contractor, the renter will provide a current official duty mailing address, and telephone number.

- The Contractor shall have a process to accommodate rental reservations through a Reservation

Center as well as electronically to assist the Government with reservations. Reservation Agents receiving telephone requests will: quote contract rates, verify participating locations and their hours of operation, and will advise renters of vehicle delivery or pick up and drop off locations, as well as clearly explain the terms of early return of vehicles (i.e. “rental fees cover the period of time from pick-up until return of vehicle”) prior to the order being placed. Reservations may be made by telephone or through the Contractor’s distribution channels such as Global Distribution Systems or direct connect worldwide web applications. Credit card numbers will not be required to make reservations, however, will be required for pick up or delivery, unless another authorized form of payment is used (e.g., Fast Pay, or purchase order). A confirmation number and the local rental location telephone number will be provided at the time a reservation is made. In addition a confirmed reservation will be held for a minimum of 2 normal business hours after renter’s scheduled pick up or delivery time.

- The Contractor will notify renters that in the event of an accident or if repairs become necessary, the renter should immediately notify the Contractor by calling the toll free telephone number, or other telephone number provided by the Contractor and request a replacement vehicle if necessary and instructions for the disposition of the disabled vehicle. The renter will notify the Contractor of any accident and obtain a police report for the company if one is reasonably available, and will fill out a contractor accident report when requested to do so. The time spent while waiting for the replacement or for repairs due to any mechanical failure of the vehicle shall be deducted from the total amount of rental time.

- The Contractor shall ensure rental vehicles are ready for dispatch, and to the extent possible, all necessary paperwork is complete and ready to sign when the driver arrives at the rental location or the vehicle is delivered.

c. Rental Rates: The Rental Rates to ordering agencies provided are predicated on the expectation of prompt payment (within 30 days) by the ordering agencies. Rental rates confirmed by the company will be guaranteed and honored for 120 days from the time of reservations. Contractor failure to honor reservations will be grounds for terminating the contract. If the size/class vehicle reserved is not available, the Contractor shall substitute an upgraded vehicle at the same price or, with the renter’s consent a smaller vehicle at the reduced rate.

d. Form of Payment: The Contractor shall ensure the proper form of payment (e.g., GSA SmartPay Card, Convenience Check, Purchase Order, etc.) is accepted at each participating dealer and location.

The following vendors currently issue official U.S. Government Visa and MasterCard charge cards for official use: Citibank, First National Bank of Chicago, Bank of America, and US Bank. The current official government Visa credit cards are identified by the prefix number 4486 and 4716; the current official government MasterCard card begins with 5568. In Fiscal Year 09, prefixes will change to the following:

Visa – 4716, 4614, 4486 & 5115 and MasterCard – 5568, 5565 & 5564. Charge card contractors and prefixes are subject to change as the underlying charge card contracts are re-competed (generally once in every 10 years). If a GSA SmartPay card is used, the Contractor shall not pre-bill for the estimated amount of the rental. The Contractor shall credit refunds directly back to the form of payment used.

e. Liability and Insurance (Not Including Car Sharing Services): As the Government is self-insured, supplemental or commercially available insurance for domestic RSVP rentals is not a chargeable expense to the ordering agency under this contract. For international RSVP rentals, supplemental or commercially available insurance is a chargeable expense if required by the jurisdiction. For international RSVP rentals, the Contractor shall advise renters of additional insurance charges at the time of reservation and when the vehicle is picked up or about to be received regarding any additional insurance charges. These charges shall be placed as a separate charge, become part of the rental contract, and be subject to audit as may be required for payment.

Except for Car Sharing Services, in the event of loss or damage, the Government will be responsible for the repair and/or reimbursement cost of the value of a vehicle subject to the clauses FBG-C-FSS-0001 and FBG-C-FSS-0002, below.

For vendors offering Car Sharing Services so specified, supplemental or commercially available insurance or insurance also known as Collision Damage Waiver (CDW) is a chargeable expense to the ordering agency under this contract. The cost is incorporated in the hourly and/or daily car share rate as listed in the GSA Advantage! Pricelist where Car Sharing Services are specified. The Government will not be subject to liability in the event of loss or damage, and will not acknowledge a claim. The Government will NOT be responsible for the repair and/or reimbursement cost of the value of a vehicle subject to the clauses FBG-C-FSS-0001 and FBG-C-FSS-0002, below.

f. Claims: Claims for loss or damage to a vehicle shall not include amounts for administrative costs, loss of use, or cost of replacement. If a claim is submitted, the Contractor is to submit to the ordering activity the following information:

Statements and information exchange from the driver(s).

Itemized bills from the Contractor to ensure the claim is valid, not yet settled, and in an amount commensurate with the actual damages.

Police accident report(s).

Statements from witnesses when available.

Copies of police traffic citations when issued.

Any other information the Contractor feels is relevant and will assist in the resolution of the claim.

8. Additional Clauses Specific to RSVP:

FBG-C-FSS-0001 LIABILITY AND INSURANCE – RENTED MOTOR VEHICLES

(a) The Government shall be responsible for loss of or damage to --

(1) Motor vehicles rented under this contract, except for (i) normal wear and tear, (ii) loss or damage caused by the negligence of the Contractor, its agents, or employees, (iii) loss or damage covered by the motor vehicle manufacturer's warranty or loss or damage attributable to a manufacturing defect; (iv) Car Sharing Services and

(2) Property of third persons, or the injury or death of third persons, if the Government is liable for such loss, damage, injury, or death under the Federal Tort Claims Act (28 U.S.C. 2671-2680).

(b) The Contractor shall be liable for, and shall indemnify and hold harmless the Government against, all actions or claims for loss of or damage to property or the injury or death of persons resulting from the fault, negligence, or wrongful act or omission of the Contractor, its agents, or employees.

(c) The Contractor shall provide and maintain insurance covering its liabilities under paragraph (b) of this clause in accordance with the Contractor's commercial practice but in amounts of at least $200,000 per person and $500,000 per occurrence for death or bodily injury and $20,000 per occurrence for property damage or loss.

(d) Before commencing work under this contract, the Contractor shall notify the Contracting Officer in writing that the required insurance has been obtained. The policies evidencing required insurance shall contain an endorsement to the effect that any cancellation or any material change adversely affecting the interests of the Government shall not be effective (1) for such period as the laws of the State in which this contract is to be performed prescribe or (2) until 30 days after written notice to the Contracting Officer, whichever period is longer. The policies shall exclude any claim by the insurer for subrogation against the Government by reason of any payment under the policies.

(e) The contract price shall not include any costs for insurance or contingency to cover losses, damage, injury, or death for which the Government is responsible under paragraph (a) of this clause except for Car Sharing Services. See 7(e) above.

(f) The Government shall not be responsible for any loss or damage to any motor vehicles used in Car Sharing Services.

FBG-C-FSS-0002 ACCIDENT/THEFT – RENTED MOTOR VEHICLES (Does not apply to Car Sharing Services)

The Government will notify the Contractor of vehicle losses due to accident or theft within a reasonable period of time of such occurrence. The Government will reimburse the Contractor, in those cases for which the Government is responsible for loss or damage under clause FBG-C-FSS-0001, LIABILITY AND INSURANCE –

RENTED MOTOR VEHICLES, the value of the vehicle to be determined by the Kelley Blue Book (KBB) rating standards at the time the vehicle was damaged beyond economical repair or was stolen (without subsequent recovery or recovery but at total loss), less any payments (at the applicable daily, weekly, or monthly rate) made subsequent to such theft or accident resulting in total damage loss and less the salvage or scrap value (or other value) of the motor vehicle. The Government shall not be responsible for any loss or damage to any motor vehicles used in Car Sharing Services.