Att 18C - Past Performance Questionnaire.pdf

FA8621-12-R-6259

Attachment 18C

10 Jan 2012

ATTACHMENT 18C

PAST PERFORMANCE QUESTIONNAIRE

When filled in this document is source selection sensitive information IAW FAR 3.104

Please complete this questionnaire based on the following guidance:

1. You are urged to supplement your own knowledge of the offeror's performance with the judgment of others in your activity. In addition to completing the attached questionnaire for the identified program, we solicit your comments on other similar programs for which your activity has or has had contracts with this offeror. If you need more space than the comment sections provided, please attach a separate sheet to the end of this questionnaire.

2. Some of the terms used in this questionnaire are related to government contracting. Commercial firms are requested to answer to the best of your understanding of these terms.

3. Complete sections of questionnaire, Sections I-III below.

WHEN FILLED IN, THIS DOCUMENT IS SOURCE SELECTION SENSITIVE INFORMATION IAW FAR

3.104.

I. EVALUATOR IDENTIFICATION:

Customer or agency name:

Evaluator’s Name

Position/Title:

Organization: E-Mail:

Phone: FAX:

Name of Company Being Rated:

Relationship to Program:

Number of years evaluator worked on subject contract:

Name of Government or Corporate Contracting Officer Tel:

II. BACKGROUND

1. Was the work performed simulator related? ( ) Yes ( ) No

2. If not, what type of work was contracted with this company?

3. Where was the work performed (i.e., local, nationwide, worldwide)

Number of locations Number of Facilities

4. When was this work accomplished (period of performance)?

Current Status? ( ) Active ( ) Complete

5. Was contract terminated prior to the agreed upon period of performance? ( ) Yes ( ) No

(Government contracts only.) If yes, explain.

6. What was the annual dollar amount of the contract (Base Period and all Options)?

Base Period $

Option I $

Option II $

Option III $

Option IV $

Additional options if applicable

7. What was the total dollar amount of the contract (Base Period and all Options)? $

8. Current/obligated contract cost to date: $

9. Reasons for differences between initial contract cost and final contract costs:

10. What was the contract type? (T&M, FFP, IDIQ, Cost Reimbursement, e.g.)

11. If applicable:

Number of Task Orders__________________ Dollar Amount_______________

Number of Locations __________________ Task Order POC_______________

12. Did this company employ any subcontractor(s) to accomplish the required work? ( ) YES ( ) NO

If subcontractors employed – approximate percentage of the work subcontractor(s) performed?____%

13. Have any major contract requirements been terminated or rescheduled as a result of the contractor’s inability to perform?

14. Have any cure or show cause notices ever been issued? ( ) YES ( ) NO If so, explain why and describe any corrective actions taken by the contractor to remedy the situation.

15. Has your organization ever elected to not exercise an option for this contractor? ( ) YES ( ) NO

If yes, please explain

16. Were there any claims or litigation? ( ) YES ( ) NO

If yes, please explain

17. Government Contracts Only: Has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations?

YES Default Convenience Pending Terminations

NO

If YES, please explain (e.g., inability to meet cost, performance, or delivery schedules, etc.)

III. EVALUATION:

Please indicate your satisfaction with the contractor’s performance by placing an “X” in the appropriate block using the scale provided to the right of each question. Provide comments in the block below each item if rated SATISFACTORY or below. This scale is defined as follows:

CODE PERFORMANCE

LEVEL

E EXCEPTIONAL Performance meets contractual requirements with many exceeded to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with no more than a few minor problems for which corrective actions taken by the contractor were highly effective.

G VERY GOOD Performance meets contractual requirements with some exceeded to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with no more than some minor problems for which corrective actions taken by the contractor were effective.

S SATISFACTORY Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor were satisfactory.

M MARGINAL Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s proposed actions appear only marginally effective or were not fully implemented.

U UNSATISFACTORY Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

N NEUTRAL Performance was not observed or not applicable to the current effort being reported against.

Systems Engineering / Program Management E G S M U N

P1. Effectiveness of overall contract management to manage requirements with a sufficient number of skilled personnel, mitigate risks to schedule or performance, and effectively manage subcontractor performance (if applicable)

P2. Contractor was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes.)

P3. Timeliness/effectiveness of contract problem resolution without extensive customer guidance.

P4. Understand/complied with customer objectives and technical requirements.

P5. Successfully responded to emergency and/or surge situations.

P6. Quality/effectiveness of sub-contracted efforts.

P7. Effectiveness of material management (including Government

Furnished Property and estimating quantities of all materials, man-hours and equipment.)

P8. Contractor proposed alternative methods/processes that reduce cost, improved maintainability or other factors that benefited the customer.

P9. Contractor implemented responsive/flexible processes to improve quality and timeliness of support.

P10. Contract manager and other key personnel had experience managing similar projects.

P11. Contractor effectively ensured facilities and provided cleared personnel to meet applicable security requirements

P12. Contractor’s ability to produce hardware and software modifications on time and on costs per the Engineering Change

Proposal

P13. Contractor’s ability to consistently use standard engineering practices and processes during the contract Period of Performance

Change Management E G S M U N

CM1. Quality of technical system testing and certification efforts.

CM2. Quality/ integrity of technical data/report preparation efforts.

CM3. Adequacy/effectiveness of quality control program and adherence to contract quality assurance requirements.

CM4. Ability to implement current standard practices for computer hardware design, operation, maintenance, upgrades and configuration control.

CM5. Effectiveness of low quantity production when prints are provided

Contractor Logistics Support E G S M U N

CLS1. Contractor performed Training System Support

Center(TSSC) efforts and engineering support.

CLS2. Contractor effectiveness on maintaining an availability rate requirement.

CLS3. Contractor repeatedly responded to on-call maintenance actions within 72 hours.

CLS4. Contractor ability to smoothly transition resources and personnel.

CLS5. Contractor effectiveness on maintaining continuity of

Contractor Logistics Support while transitioning/phasing in resources and personnel to support other effects.

CLS6. Contractor ability to relocate equipment.

Quality Control E G S M U N

Q1. This company complied with the specific contract performance standards for each task area.

Q2. If system availability rates were required, did this company meet/exceed the contractual requirement?

Q3. The required reports/documents were completed, accurate, and delivered on time.

Q4. This company provided quality proposals for additional work.

Q5. This company provided reliable Contractor Logistics

Support(CLS) and if so what was the overall percentage of work on that contract.

Q6. This company responded to Diminishing Manufacturing

Supply(DMS) issues on the contract, and if so, were the requirements satisfied.

Q7. Rate the quality of work you received from this company.

Q8. This company performed software development and/or upgrades. Give specific examples (converting Ada to C+++, major/minor modifications, lesson plans, and platform concurrency.)

Customer Satisfaction E G S M U N

CS1. Overall, how satisfied was your organization with the work accomplished by this company?

CS2. In a competitive situation, all other factors being equal, would you award this contractor another contract based on their performance?

NARRATIVE SUMMARY

N1. What were the contractor's most positive aspects in the performance of the contract?

N2. What were the contractor's most negative aspect in the performance of the contract?

N3. Would you have any reservations about soliciting this contractor in the future or having them perform one of your critical and demanding programs?

N4. Please provide any additional comments concerning this contractor's performance, as desired.

Evaluator's Signature Date

THANK YOU FOR YOUR PROMPT RESPONSE AND ASSISTANCE!

E-Mail to:

Attn: John Huber (John.Huber@wpafb.af.mil)

Subject: Past Performance Questionnaire

ASC/WNSK, Bldg 32

2300 D Street

Wright-Patterson AFB OH 45433-7017

FAX: upon request

Forward any questions to Brett Wray, brett.wray@wpafb.af.mil