PWS_C5 SDC_v17 Mar 22 _Draft.docx

Performance Work Statement for C-5M Supplemental Depot Capability Purchase Request: FD2060-21-33081 17 March 2022

DISTRIBUTION C. Distribution authorized to U.S. Government Agencies and their Contractors. Administrative or Operational. 14 April 2021. Other requests for this document shall be referred to AFLCMC/WLS 235 Byron Street, Suite 19A, Robins AFB, GA 31098-1670

FD2060-21-33081 PWS

1.0 Description of Services:

1.1 . Objective: This Performance Work Statement (PWS) describes the services required to augment recovery of C-5M fleet OSS&E requirements satisfied via PDM capabilities. These services include Programmed Depot Maintenance (PDM)/Unscheduled Depot Level Maintenance (UDLM) services, PDM/UDLM preparations, planned and unplanned inspections, repairs, and modifications, IAW the enterprise’s current fleet management approach. This capability will increase depot level maintenance throughput and aircraft availability in a cost-effective manner to meet warfighter requirements.

1.2 Benefit to USAF:

1.2.1 These services will benefit the USAF by providing a Supplemental Depot Capability (SDC) for the C-5M platform, enabling U.S. Government (USG) access to available resources to accomplish critical workloads. A planned contract effort for Programmed Depot Maintenance (PDM), Dorsal Complex (batman) repair, and Lavatory (LAV) Modification provides increased capacity for continued execution and recovery of the C-5M fleet’s requirements. By nature, aircraft unscheduled inspections/repairs/maintenance cannot be predicted, which disrupts the Air Force Sustainment Center (AFSC) PDM workflow by creating additional challenges on manpower, facilities, and equipment. C-5M SDC will provide the USG with added capacity and flexibility to help overcome these challenges.

1.3 Background:

1.3.1 The C-5M Super Galaxy aircraft provides worldwide strategic airlift of equipment, troops, and weapons in support of U.S. national defense. The platform is in service with Air Mobility Command and the Air Force Reserve Command, fulfilling a wide range of operational missions during both peace and wartime situations. PDM provides the fleet with the required Operational Safety, Suitability & Effectiveness (OSS&E) necessary for ongoing operations. C-5 PDM was improved and restructured in 2009 to encompass in-depth inspections including inspections in the fuel tanks and wing root areas. Analytical Condition Inspections (ACI) are defined within Standard Visual Workcards in TO 1C-5M-6WC-8. While PDM provides the foundational framework for this effort, several other efforts may be necessary as required by fleet management/scheduling, such as:

· Unscheduled Depot Level Maintenance (UDLM)

· Lavatory modifications required to meet modern commercial standard

· Dorsal Complex (batman) repair and crack repairs

· Crown skins replacement

· Crack repairs to the inner and outer Pylon-Wing Interfaces (PWI)

· Other potential future C-5M inspections, heavy maintenance, repairs, and modifications

· The total requirement is for up to 16 total programmed (PDM) and/or unscheduled depot level maintenance (UDLM) events hereafter referred to as “PDM/UDLM services.”

1.3.2 Scope of Requirements: This Performance Work Statement (PWS) defines PDM/UDLM services for primary support of United States Air Force C-5 aircraft. The total requirement is for up to 16 total PDM/UDLM services, including the ability to conduct up to 4 simultaneous events (PDM/UDLM services) in work at any time during this contract period. The projected quantities of aircraft stated in this PWS are subject to change based on USAF requirements.

1.3.3 Definitions:

1.3.4 Depot-Level Maintenance: The level of maintenance consisting of those on-and off-equipment tasks performed using highly specialized skills, sophisticated shop equipment, or special facilities of an ALC, contractor facility, or, in some cases, by field teams at an operating location. Maintenance performed at a depot also includes those organizational and intermediate-level tasks required to prepare for depot maintenance, and, if negotiated between the depot and the operating command, scheduled field-level inspections, preventative maintenance or TCTOs which come due while equipment is at the ALC for PDM

1.3.5 Programmed Depot Maintenance: Inspections and correction of defects that require skills, equipment or facilities not normally possessed by operating locations.

2.0 Services Summary:

No more than one Major finding during customer post-PDM inspections are permissible per aircraft.

No more than five Minor findings during customer post-PDM inspections are permissible per aircraft.

(CDRL) A00C within three (3) business days of receipt of the AIDR.

3.0 Government Property: Government property includes Government Furnished Property (GFP), Contractor Acquired Property (CAP), Government Furnished Equipment (GFE), Government Furnished Materiel (GFM), and Contractor Furnished Materiel (CFM), special tooling, special test equipment, etc. GFP does include assets furnished for repair, maintenance, overhaul, or modification.

3.1 Contractor Responsibility: The Contractor shall be responsible for Government property in their possession in accordance with the Federal Acquisition Regulation (FAR) and applicable supplements including, but not limited to, FAR Part 45, Government Property; FAR 52.245-1, Government Property; and Defense Federal Acquisition Regulation Supplement (DFARS) Part 245, Government Property.

3.1.1 The contractor shall create and maintain records of all USG property accountable to the contract, including Government Furnished Property (GFP), Contractor Acquired Property (CAP), Government Furnished Equipment (GFE), Government Furnished Materiel (GFM), and Contractor Furnished Materiel (CFM) in USG Information Systems (IS). The Contractor shall record receipt and return of GFP in the GFP Module of the Procurement Integrated Enterprise Environment (PIEE). The Contractor shall record receipt and return of Government property, which falls under the Item Unique Identification (IUID) categories identified in the FAR, in the IUID Registry. A physical inventory of all USG property and end items in the possession of the contractor must be performed IAW the contractor’s established GFP management plan and CDRL A001.

[CDRL A001, DI-MGMT-80441D/T Government Property Inventory Report / GFP and CAP Reporting]

3.2 Available Government Property: The Contractor may acquire reparable items, materiel, and supplies required for performing the work specifications associated with this PWS/individual Task Order IAW Defense Logistics Management Standards (DLMS). For source of supply (SOS), using Defense Logistics Agency (DLA) Web Federal Logistics Information Service (WebFLIS), the Contractor may acquire item(s) via USG stock. The Contractor shall, as required, establish a unique Department of Defense Activity Address Code (DODAAC) / Military Standard Requisitioning & Issue Procedures (MILSTRIP) / Military Standard Transaction Reporting & Accounting Procedure (MILSTRAP) to support these requirements IAW Defense Logistics Manuals (DLM) 4000.25-1 DLMS. If an item is projected to be unavailable to meet contractual requirements, the Contractor must seek innovative solutions and substitutions as necessary, while observing contractual rights and also gaining USG approval IAW PWS section 4.30 prior to implementation.

3.2.1 Government Furnished Material (GFM) (reparable) with Expandability Recoverability Reparability Category (ERRC) Code T (XD2) shall be found within the applicable engineering drawings, TO Illustrated Parts Breakdown (IPB), etc. and may be acquired through Commercial Asset Visibility Air Force (CAV AF). Item carcasses must be promptly returned to the USG, tracked, and reported monthly. The Contractors may use CAV AF to requisition ERRC Code T items. GFM list is not 100% inclusive and is to be used as a guide. Any reparable items not listed within GFM list shall be documented (within weekly production reviews) and item National Stock Number (NSN) forwarded to the USG Program Manager (PM) for possible addition to GFM list.

3.2.2 Contractor Furnished Materiel (CFM): Consumables with Expendability, Recoverability, Reparability, Cost Designator (ERRC) Codes N (XB3) and P (XF3) shall be acquired through FedMall. If authorized item(s) cannot be obtained through USG stock, then Contractor shall obtain authorized item(s) commercially IAW applicable C-5M TO(s) and/or drawing(s)/source data. For non-stock listed material(s), the Contractor shall utilize the Part Number Supply Support (PNSSR) Request System. Any parts used must be certified and have direct traceability to approved source(s). If the authorized item(s) are not available, the Contractor shall request suitable substitution from AFLCMC/WLSE via section 4.30 AFMC Form 202 process. The Contractor shall incorporate all consumables, XB3 and XF3 at a minimum, cost into their prices.

3.2.3 Contractor Acquired Property (CAP): Contractor-acquired property means property acquired, fabricated, or otherwise provided by the Contractor as a deliverable under a cost type pricing arrangement to which the Government has title. Contractor Acquired Property (CAP):

3.2.3.1 The USG may exercise its rights to transfer remaining CAP, including transfer from one USG contract to another USG contract. Any CAP remaining at the end of the contract shall be inventoried, all of which belongs to the USG, may be transferred to the follow-on Contractor. If the USG does not exercise these rights, the Acquired Materials/Equipment shall be disposed of IAW FAR 45.602 prescribed procedures.

3.2.4 The Contractor shall report GFM and CFM via the Contract Government Furnished Material (GFM) Requisition and Inventory Report IAW CDRL A002.

[CDRL A002, DI-MGMT-82128A/T Contract Government Furnished Material (GFM) Requisition and Inventory Report]

3.2.5 Commercial Asset Visibility Air Force (CAV AF): The Contractor shall report data on the actions conducted for each aircraft as they occur. Reporting in CAV AF is required for end item and GFP production status. The Contractor shall provide status of maintenance production, asset management, condemnations, problems encountered, accountability and stock balances of GFP end item and financial accounting and inventory control of GFP within CAV AF. All processes identified in the CAV AF Contractor User’s Guide must be accomplished, as required. The Contractor is required to be able to perform all transactions within this guide. The Contractor shall document end item and GFP IAW CDRLs A00L and A00M [CDRL A00L, DI-MGMT-81634C/T, Commercial Asset Visibility Air Force (CAV AF) Furnished Material Report/Government Furnished Property (GFP)] [CDRL A00M, DI-MGMT-81634C/T, Commercial Asset Visibility Air Force (CAV AF)/Government Furnished Material Report – End Item]

3.2.6 Component Service and Repair (Backshop Items): The Contractor shall inspect, service, refurbish, and/or repair, IAW specifications, all applicable C-5M components to include but not limited to those listed in Appendix A to the extent necessary to accomplish the work required. Some of this work can be accomplished on aircraft but may require special tooling and/or equipment. These components are currently routed to the 402 Commodities Maintenance Group (CMXG) backshops for repair and shall not be ordered through CAV AF, unless needed to replace condemned items. Sub-components shall be ordered by the appropriate means (e.g., Bolts, Pins, Bearings, etc.).

3.2.7 Backshop processes include, but are not limited to, plating and removal of platings, i.e., phosphoric acid and sulfuric acid anodizing, on-aircraft brush plating and spot anodizing, hard chrome plating, cadmium or LHE Zn-Ni plating, structural and sealant bonding IAW TO 1C-5M-3 and 1C-5M-23.

3.2.8 Local manufacture of items may also be necessary, as authorized, for backshops to support the overall production effort. Fabrication/machining of items are relevant examples of this necessary capability. Local manufactured items are subject to FAR 52.209-4 First Article Approval-Government inspections and approvals. See Appendix C for C-5 Source of Supply Flow Chart.

3.2.9 The Contractor may establish a Public Private Partnership (PPP) / Direct Sales Agreement with the USG for the performance of activities the Contractor deems necessary to fulfill all contractual obligations. The Contractor shall direct new partnering inquiries to WR-ALC/OBP, via email: 402MXW.OBP.Workflow@us.af.mil

3.2.10 C-5M Specialized Tools/Test Equipment (STE), Support Equipment, and Vehicles: The Contractor shall be responsible to ensure any required C-5M Specialized Tools/Test Equipment, Support Equipment, and Vehicles listed within the applicable PDM Work Cards, TOs, drawings, manuals, work specifications, etc. are in place to support PDM/UDLM services. The Contractor may submit requests for innovative solutions and substitutions for C-5M Specialized Tools/Test Equipment, Support Equipment, and vehicles to meet contractual requirements. Solutions and substitutions may be requested from AFLCMC/WLSE via section 4.30 AFMC Form 202 process, USG approval shall be obtained prior to implementation. Individual Task Orders shall define Specialized Tools/Test Equipment and Support Equipment necessary to accomplish LAV Mods, batman fitting replacements/repairs, PWI repairs, crown skins replacement, and any future scheduled/unscheduled C-5M inspections, heavy maintenance, repairs, and modifications. In the event a newly identified tooling/equipment item is needed to accomplish O&A tasks, and the Contractor cannot acquire the tooling/equipment item, the Contractor shall follow the Technical Assistance Request IAW PWS section 4.30.

3.2.11 Service and Repair of Government Furnished Support Equipment (GSE), /CTE/STE: The Contractor shall be responsible for the service and repair of government-furnished GSE IAW the applicable technical manuals. The Contractor is responsible for GSE service and repair for the duration of Contractor possession. During production reviews, the Contractor shall provide the end of month kilometers/miles/hours on assigned asset(s) and status of any Preventative Maintenance Inspections (PMI). The cost for government-furnished Commercial Test Equipment (CTE) and Specialized Tools/Test Equipment:(STE) calibration, including any necessary shipping, shall be included and not separately priced. The Contractor shall be responsible for the service and repair of Contractor owned Test, Measurement, and Diagnostic Equipment (TMDE). The Contractor TMDE shall be calibrated regularly prior to expiration, have traceable precision measurements, and be certified by a National Institute of Standards and Technology (NIST)-approved source.

3.2.12 Reporting of Government Property: The Contractor shall have a system of internal controls to manage (control, use, preserve, protect, repair, and maintain) Government property in its possession in accordance with FAR 52.245-1, and its property management system shall be adequate to satisfy the requirements of this clause. The contractor shall record receipt and return of all Government Furnished Property (GFP), as well as the reporting of shipment, consumption, disposal, or transfer to another contract, in the GFP Module in Procurement Integrated Enterprise Environment (PIEE), https://piee.eb.mil, as stipulated by FAR 252.245-7002. The contractor shall record receipt and return of all GFP, which falls under the Item Unique Identification (IUID) categories identified in the FAR, in the IUID Registry This reporting requirement does not change any liability provisions or other reporting requirements that may exist under the contract. GFP training and guidance is located at the DoD Procurement Toolbox at https://dodprocurementtoolbox.com/. The Contractor shall complete monthly GFM Requisition and Inventory Report IAW CDRL A002.

[CDRL A002, DI-MGMT-82128A/T Contract Government Furnished Material (GFM) Requisition and Inventory Report] An annual physical inventory of GFP is to ensure proper processing of inventory records, IAW AFMC Instruction (AFMCI) 21-149, property records shall be kept current at all times, and an audit trail shall be maintained from property acquisition to consumption in use or final disposition/contract closeout. The Contractor shall report annual inventory balances on the applicable quarterly status report CDRL A001.

[CDRL A001, DI-MGMT-80441D/T Government Property Inventory Report / GFP and CAP Reporting]

3.2.13 The Contractor shall complete monthly Contract GFM Requisition and Inventory Report IAW CDRL A002.

[CDRL A002, DI-MGMT-82128A/T Contract Government Furnished Material (GFM) Requisition and Inventory Report]

3.3 Loss of Government Property:

3.3.1 Definition of Loss of Government Property: “Loss of USG Property” means unintended loss of, or damage to, USG Property including property that cannot be found after a reasonable search, loss due to inadequate storage, loss due to lack of security, theft, damage requiring repair to restore the item to usable condition, or damage that renders the property useless for its intended purpose or Beyond Economical Repair. Loss of USG Property does not include manufacturing defects, obsolescence, normal wear and tear, or purposeful destructive testing. Unless otherwise stated in the contract/order, loss of USG Property does not include normal and reasonable inventory adjustments, i.e., losses of low priority consumable material, such as common hardware, as agreed to by the Contractor and the DCMA Property Administrator.

3.3.1.1 Reporting Loss of Government Property: The contractor shall report loss of USG Property in the GFP Module of PIEE and to Government Administrative Contracting Officer (ACO), Procuring Contracting Officer (PCO), and USG PM via weekly production reviews.

3.3.2 Return or Retention of Government Property:

3.3.2.1 All property provided by the Government remains the property of the Government and shall be returned to the Government as directed, but no later than completion of the contract/order, unless the Procuring Contracting Officer (PCO) directs the Contractor to retain the property for continued use under a successor contract. All Government property, except reparable item exchanges, shall be returned to the Government in the condition provided unless approved in advance by the PCO. All material generated under the contract/order becomes the property of the Government and shall be returned to the Government as directed, but no later than 90 calendar days post-completion of the final Task Order, unless the PCO directs the Contractor to retain the material for continued use under a successor contract, potentially using DCMA / Access to eTools, Plant Clearance Automated Reutilization Screening System (PCARSS). The Contractor shall submit the final CDRLs A001 and A002 after USG property has been returned to the USG, or as directed by PCO.

[CDRL A001, DI-MGMT-80441D/T Government Property Inventory Report / GFP and CAP Reporting] [CDRL A002, DI-MGMT-82128A/T Contract Government Furnished Material (GFM) Requisition and Inventory Report]

4.0 Technical Requirements: This Performance Work Statement (PWS) describes the services required to provide a Supplemental Depot Capability (SDC) for C-5M inspections, heavy maintenance, repairs, and modifications. SDC shall encompass C-5M Programmed Depot Maintenance (PDM), Modifications, overfly inspections, and unscheduled inspections/repairs/maintenance to be accomplished. The PDM reference of this PWS shall include the cleaning, inspections required by TO 1C-5M-6WC-8 and the correction of defects discovered pursuant to those inspections.

4.1 The described services shall include contractor facilities, equipment, processes, and personnel to perform safe C-5M PDM, Modifications, overfly inspections, unscheduled inspections/repairs/maintenance, and all applicable Time Compliance Technical Orders (TCTOs) in accordance with Performance Work Statement (PWS) and/or task orders.

4.2 Performance:

4.2.1 Contract/Task Order Period of Performance: The period of performance for the contract/task order will encompass a basic 3-year period plus two 12-month options, ending with the completion of the final Task Order.

4.2.2 PDM/UDLM Service Preparations: Preparation shall include all facets necessary for inspections, heavy maintenance, repairs, and modifications of the C-5 aircraft. The Contractor shall provide a C-5M SDC Management Plan/PDM Production Plan for each PDM aircraft, IAW CDRL A003, to the USG. The PDM Production plan shall address; at a minimum; PDM workload and inspection packages, planning and scheduling, critical path identification, work control document development, quality assurance, ground/flight test support, Corrosion Control (CC) and preservation, Non-Destructive Inspections (NDI) and depaint/paint. The plan shall include any necessary actions to address manpower requirements/training, backshop production, supply chain management, production investment planning/management (Specialized Tools/Test Equipment (STE), Support Equipment, and Vehicles), GFP/CAP management, AFMC Form 202 process, quality, maintenance data documentation, production reporting, O&A, Foreign Object Damage (FOD) Prevention Program, Composite Tool Kit program, and warranty (IAW 4.35.1) repair procedures if/when defects are discovered subsequent to PDM/UDLM service completion. The PDM Production Plan shall also include addendums for additional efforts and/or on unscheduled inspections/repairs/maintenance processes, and any PPP requirements. In addition, the Contractor shall provide a monthly Contract Depot Maintenance (CDM) production report prepared IAW CDRL A004. Initial PDM/UDLM preparation shall not exceed 270 days.

[CDRL A003, DI-MGMT-80004A/T Management Plan/Programmed Depot Maintenance (PDM) Production Plan] [CDRL A004, DI-PSSS-81995A/T Contract Depot Maintenance (CDM) Monthly Production Report/ Programmed Depot Maintenance (PDM)]

4.2.3 Place of Performance: C-5M SDC will be performed at the Contractor’s facility. Contractor facilities shall be based within CONUS.

4.2.3.1 USG reserves the right to visit the Contractor facility at any time. Additionally, the contractor shall establish an efficient process to allow USG-approved personnel to access to their facility and the USG aircraft, as deemed necessary by the USG to facilitate completion of the maintenance action in progress.

4.2.4 The Contractor shall provide experienced and trained personnel (in the field of aircraft heavy maintenance), airfield, facilities, and applicable Common and Peculiar Tools/Test Equipment, Support Equipment, and Vehicles (including infrastructure and enterprise systems), access to USG Information Systems (IS) to perform PDM/UDLM services, as applicable. The Contractor shall develop a C-5M SDC Program, that includes, at a minimum, management, prescribed gates/critical path, supply chain management, backshop component repairs, local manufacture capability, supply/asset documentation, inspection, repair, maintenance, quality assurance, accomplished PDM efforts and TCTOs, ground/flight test support, Corrosion Control (CC) and preservation, Non-Destructive Inspections (NDI), disassembly, inspections, and de-paint/paint.

4.2.4.1 The unauthorized use of metallic scrapers is a special interest item for the USAF. The contractor shall only use non-metallic scrapers to mechanically remove or cut sealant. The use of metallic scrapers (e.g., steel, aluminum, tin, brass, Exacto© knives, pocket knives, etc.) to remove sealant is prohibited. Metallic scrapers scratch the aircraft potentially causing cracking and corrosion.

4.2.5 Order Accuracy/Timeliness. Contractor Supply Chain Management shall ensure all required materiel items are correctly ordered on-time by corresponding NSN and part number, congruent with USG-approved technical data/drawings. There shall be no impacts to the critical path of an aircraft’s production plan, as a result of items ordered inaccurately or in an un-timely manner.

4.2.6 Work Control Documents (WCD): Work control documents are required for all maintenance actions. These WCDs shall describe the major operations and/or core tasks of the effort. WCDs for the PDM portion of this contract must incorporate all taskings IAW 1C-5M-6 and 1C-5M-6WC-8, correction of defects discovered during inspections, plus other referenced data provided at Appendix A. The Contractor shall develop WCDs, as the task order specifies, in support of PDM, lavatory modification, batman fitting and PWI repairs, crown skins replacement, and other potential future C-5M inspections, heavy maintenance, repairs, and modifications. The WCDs shall be directly tied/traced back to the Appendix A PDM work specifications or specifications provided with Task Orders for additional repair, modification or UDLM work. The WCDs shall be related to the maintenance data collection record and maintenance historical documentation. The WCDs and any changes to WCDs (to include changes as a result of updates to the PDM work specification) will be reviewed and approved by the government before work commences. The Contractor shall provide WCDs for review as an attachment to CDRL A007. All approved WCDs shall also be used by any applicable subcontractors.

[CDRL A007, DI-MGMT-80368A/T, Status Report/Work Cards (All)]

4.2.6.1 The Contractor shall accomplish all repair work from defects discovered during inspections (all inspections types and checks) as defined in the Front Matter of TO 1C-5M-6WC-8.

4.2.6.2 The following items MAY require REPLACEMENT during PDM. Therefore, the Contractor shall have pre-assembled maintenance packages available to accommodate follow on maintenance actions. Each maintenance package shall be submitted to the USG for approval. Execution of any one or more of these maintenance packages shall be approved by the PCO prior to beginning work for each respective package. As a minimum, these maintenance packages shall include remove, replace, and repair defects (per Appendix B):

· Engine Change

· Life Support Equipment

· Forward Ramp

· Aft Ramp

· Main Landing Gear Door

· Center Door

· Petal Door

· Visor

· Horizontal Stabilizer

· Nose Radome Plug

· Wing Tip

· Aft Pressure Door

· Fwd Ramp Extension

· Fwd Crew Entry Door Additional maintenance packages are expected to be required over the life of the contract. These additional packages shall be coordinated with the Government and approved by the PCO prior to beginning work on each respective maintenance package.

4.2.6.3 Work Control Document Files: Upon award of each Task Order, the Contractor shall provide work control document files to the USG within seventy-five (75) calendar days. The Contractor work control document files shall describe the major operations/core execution tasks for the completion of each effort. The work control document sections shall be separated by the applicable gates, phases, and/or increments defined within the Contractor’s program management plan. The work control documents shall have a cross-reference/matrix listing work control document number and work spec associations. Awardee may reference AFSC Manual (AFSCMAN) 21-102, Depot Maintenance Management and AFMCI 21-100, Depot Maintenance Management for development of work control documents.

4.2.7 Acceptance inspections shall take place at the Contractor’s Maintenance, Repair, and Overhaul (MRO) facility or equivalent IAW T.O. 00- 35D-54.

4.3 PCO Authority: The PCO is the only person authorized to approve changes, if any, of the requirements under this PWS, subsequent SOW, and any provisions contained elsewhere in this contract. In the event the Contractor implements any such change at the direction of any person other than the PCO, the change will be considered to have been made without proper authority.

4.3.1 Any party to the contract may suggest changes that improve efficiency, reduce costs, or improve safety. The C-5 SDC PWS may be revised by the parties through a bilateral contract modification. The Contractor shall notify the USG ACO, PCO, and USG PM of any proposed changes to the work control documents to allow a thirty (30) calendar day USG engineering review and approval of the requested changes.

4.4 Program Management: The Contractor shall be responsible for planning, implementing, monitoring, and reporting the program activities detailed within this PWS. All program management requirements of the contract shall apply to the effort required by subsequent SOWs.

4.4.1 Integrated Program Management (IPM)

4.4.1.1 Performance Management System. The contractor utilizes its existing, internal performance management system to plan, schedule, budget, monitor, manage, and report cost, schedule, and technical status applicable to the contract. The contractor’s internal performance management system serves as the single, formal, and integrated system that meets both the contractor’s internal management requirements and the requirements of the government for timely, reliable, and auditable performance information. The application of these concepts provides for early indication of contract cost, schedule, and technical challenges. Earned Value assessments correlate with technical achievement. The outputs of this system are used as the basis to report detailed performance status during program management reviews and other status meetings. The contractor’s system should satisfy the industry Guidelines delineated in the EIA-748 (“the Guidelines"), EVMS, the general provisions of the contract, and this SOW. The contractor need not establish a separate or unique internal performance management system for purposes of planning, scheduling, directing, statusing, recording or reporting progress under this contract.

4.4.1.2 Contractor Performance Management System. The contractor’s system shall meet the Guidelines and be maintained in accordance with the requirements of the Guidelines as described in this contract, under DFARS Clause 252.242-7002 and the contractor’s own documented System Description. The Integrated Program Management and Data Analysis Reports (IPMDAR) are developed, maintained, updated/statused, and reported on a monthly basis per CDRL A009 requirements.

[CDRL A009, DI-MGMT-81861C/T, Integrated Program Management Data and Analysis Report (IPMDAR)]

4.4.2 The Contractor shall identify a Contractor PM who shall establish a formal PDM organization responsible for all efforts. The Contractor PM shall have the responsibility for the management, administration, financial control, engineering, manufacturing, procurement, testing, and quality assurance activities associated with this effort. The Contractor PM shall serve as the point of contact on all C-5 SDC technical matters. The Contractor PM shall identify and maintain throughout the contract period a list of key personnel who have management and task accomplishment responsibilities, including key personnel of any major sub-Contractors. This key personnel list shall be provided to the USG at kick-off and updated/provided to USG as necessary or upon demand.

4.5 Program Schedules and Milestones: The Contractor shall develop a C-5 SDC Program Integrated Master Schedule (IMS) IAW CDRL A009. The Program IMS shall focus on providing an overall view that conveys the scheduled start and stop of each major activity (PDM, other inspections/repairs/mods, etc.). The Production IMS shall focus on providing an overall view, by tail number, of the maintenance phases/actions required to accomplish each major activity from pre-induction through aircraft return to the USG. All IMSs shall be updated monthly to show progress against the baseline and provided with each Program Management Review (PMR) as well as submitted with monthly/quarterly C-5 SDC Production Status Report/Briefing. Any change to the IMS schedule and milestones shall require concurrence from both the USG and Contractor.

[CDRL A009, DI-MGMT-81861C/T, Integrated Program Management Data and Analysis Report (IPMDAR)]

4.6 PDM: The PDM reference of this PWS shall include the cleaning, inspections required by TO 1C-5M-6WC-8 and the correction of defects discovered pursuant to those inspections. Inspection and correction of defects that require skills, equipment or facilities not normally possessed by operating locations.

4.6.1 The Contractor shall induct the first PDM aircraft as soon as possible but no later than three hundred (300) calendar days after contract award.

4.6.2 Disassembly of aircraft shall be limited to the extent necessary to accomplish the work required by this PWS, Task Order SOWs, and/or non-routine findings approved by the USG through the ACO.

4.6.3 The Contractor shall perform Air Force Technical Order (AFTO) Form 103 workload tasks. AFTO Form 103 workload tasks shall be either a FFP Catalog M task (see Appendix B) or a negotiated task prior to PDM induction.

4.6.4 During PDM, if uncategorized defects are identified, the Contractor shall request assistance IAW PWS section 4.30 and perform MDD IAW PWS section 4.16. The Contractor shall, if the defect is waived, log the defect within the aircraft AFTO Form 781 binder/jacket.

4.6.5 The Contractor shall assess aircraft PDM within 45% of the original negotiated flow days, from the Induction date, to determine if additional work is required due to discrepancies beyond the scope of this PWS. If additional work is deemed necessary, the Contractor shall provide DCMA and the USG PCO an Aircraft Maintenance Production/Compression Report (AMREP), IAW CDRL A00W, for approval that identifies (if necessary) any additional resource and flow days requirements. The Contractor shall follow the AMREP format IAW PWS section 4.25.4 AMREP Request [CDRL A00W, DI-MGMT-80368A/T, Status Report/AMREP]

4.7 Unscheduled Depot Level Maintenance (UDLM):

4.7.1 The USG may request unscheduled inspections/repairs/maintenance at the Contractor’s facilities. Prior authority for these potential additional aircraft inductions shall be obtained through the PCO. The Contractor shall deliver the Government a proposal for this activity no later than thirty (30) calendar days after receipt of the Government’s Request for Order Proposal (RFOP).

4.7.2 Disassembly of aircraft shall be limited to the extent necessary to accomplish the work required by the associated Task Order.

4.7.3 During UDLM, if additional defects are identified, the Contractor shall request assistance IAW PWS section 4.30 and perform MDD IAW PWS section 4.16. The Contractor shall, if the defect is waived, log the defect within the aircraft AFTO Form 781 binder/jacket.

The Contractor shall assess aircraft UDLM within 45% of the original negotiated flow days, from the Induction Date, to determine if additional work is required due to discrepancies beyond the scope of this PWS. If additional work is deemed necessary, the Contractor shall provide DCMA and the USG PCO an AMREP, IAW CDRL A00W, for approval that identifies (if necessary) any additional resource and flow days requirements. Follow the AMREP format IAW PWS section. 4.25.4.AMREP Request.

[CDRL A00W, DI-MGMT-80368A/T, Status Report/AMREP]

4.7.4 Acceptance inspections may take place at the Contractor’s MRO facility or the owning organization home station and shall be accomplished IAW T.O. 00-35D-54.

4.8 Completed Service: The Contractor shall return completed aircraft to the USAF in the same configuration as received. The same type components, accessories, and special equipment must be installed; except as modified, removed, or added by requirements of this PWS, Task Order SOW, and associated C-5 work specifications. Aircraft must be returned in timely fashion, not to exceed contract flow days nor impact USAF mission requirements. The Contractor shall return, after the completed service, all USG assets, and technical data IAW applicable FAR, Department of Defense (DoD) regulations, Air Force Instructions (AFI), and/or T.O.s established policies. The Contractor shall discontinue and close all applicable USG accounts and/or services at the time of last task order completion or as directed by PCO.

4.8.1 The Contractor shall provide the owning unit a Ten Day Message with an Aircraft Depot Maintenance Movement Report IAW CDRL A006. The Ten day message report applies to all efforts. The Ten day message report shall have at a minimum the date the aircraft is available, any special stipulations, deferred discrepancy list, and all functional check flight debriefings.

[CDRL A006, DI-MGMT-80368A/T, Status Report/Ten Day Message]

4.9 USG and Contractor Information System (IS):

4.9.1 Access to USG IS requires a Common Access Card (CAC). Guidance to obtain a CAC is contained in the following publications: Air Force Manual (AFMAN) 17-1301 - Computer Security, AFI 17-203 – Cyber Incident Handling, Methods and Procedures Technical Order (MPTO) 00-33A-1301, Department of Defense Instruction (DoDI) 8520.02 - Public Key Infrastructure (PKI) Public Key (PK) Enabling, and DoDI 8520.03 - Identify Authentication for Information Systems.

4.9.2 Most USG IS require a Department of Defense (DD) Form 2875 before access can be granted. The C-5 System Program Office (AFLCMC/WLS) will coordinate access to the following information systems, on a case by case basis, to the Contractor to support C-5 SDC. The Contractor shall ensure appropriate implementation of measures to protect all USG IS resources and information provided per PWS IAW AFMAN 17-1301 Cyber Computer Security.

4.9.3 A CAC and AF Portal account are required for access to the sites listed below. AF Portal access provides contactor access to some of the USG IS listed below:

4.9.3.1 Integrated Maintenance Data System (IMDS)

· Core Automated Maintenance System for Mobility/G081 (G081)

· Joint Deficiency Reporting System (JDRS)

· Reliability and Maintainability Information System (REMIS)

· Enhanced Technical Information Management System (ETIMS)

· Technical Order Distribution Office (TODO) Account

· Joint Engineering Data Management Information Control System (JEDMICS)

· Procurement Integrated Enterprise Environment (PIEE)

· Commercial Asset Visibility Air Force (CAV AF)

· Multi-User Engineering Change Proposal Automated Review System (MEARS)

· Fleet Scheduling System (FSS)

· Department of Defense – Electronic Mall (FedMall)

· WEBFLIS – Federal Logistics Information System

· DSCM-AT – Depot Supply Chain Management Analysis Tool

· Defense Logistics Agency - COPA – Center of Parts Activity

· Part Number Supply Support System (PNSSR)

· Air Force Facility and Equipment Management System (AF FEMS)

4.9.4 Other USG IS required for access:

· AutoTAR 202

· Product Data Management (PDM) Gateway

· https://tosune5.robins.af.mil/pdm_gateway

· Automated Weight and Balance System (AWBS) / Central USN

· https://awbs.hill.af.mil/Login.aspx

4.9.5 The prime Contractor shall ensure their subcontractors have access to the applicable USG IS.

4.9.6 The Contractor shall have a management information system to facilitate planning, tracking, scheduling and execution, current/historical data collection, protection of Government furnished information (technical data provided or produced), resource allocations, and performance measurement (man-hour accountability) activities for efforts performed on this contract. The Contractor shall implement, and as appropriate require subcontractors to implement, cybersecurity measures and best practices into their Contractor facilities and information systems IAW DFARS Subpart 204.73--Safeguarding Covered Defense Information and Cyber Incident Reporting, National Institute of Standards and Technology Special Publication 800-171 (SP 800-171 Revision 1), and AFMAN 17-1301 Cyberspace Computer Security.

4.10 Quality:

4.10.1 The Contractor shall report all Category I and II deficiencies IAW TO 00-35D-54 and Joint Deficiency Reporting System (JDRS). The Contractor shall have zero Critical and no more than one, Major aircraft finding during customer post-PDM inspections are permissible, per aircraft. Additionally, there shall be no more than five, Minor aircraft findings during customer post-PDM inspections. The definitions of “Critical”, “Major”, “Minor” are found in TO 00-35D-54.

4.10.2 Inspection of Services: In compliance with the clause entitled “Inspection of Services”, FAR 52.246-4, the Contractor shall establish a complete Quality Assurance Program Plan (QAPP) to ensure the requirements of this contract are being completed. The Contractor shall maintain complete records of all inspection work performed IAW PWS section 4.16. Configuration and Data Management records shall be made available to the USG during contract performance. The Contractor shall provide a QAPP for USG review IAW CDRL A00A. The Contractor shall submit a Quality Assessment Report (QAR) detailing inspections, audit results, and list any QAPP updates throughout the contract IAW CDRL A00B.

[CDRL A00A, DI-QCIC-81794/T, Quality Assurance Program Plan QAPP)] [CDRL A00B, DI-QCIC-81187/T, Quality Assessment Report (QAR)]

4.10.3 Higher-Level Contract Quality Requirement: The Contractor shall be in compliance with FAR 52.246-11, the Contractor’s QAPP shall comply with International Organization for Standardization (ISO) 9001:2015/Society of Automotive Engineers (SAE) Aerospace Standard (AS) 9100 and AS9110 or equivalent. The Contractor shall have and maintain aerospace quality management systems certification(s). The Contractor shall provide certification documentation upon USG request.

4.11 Quality Control Engineering: The Contractor shall have engineering staff capable of assessing aircraft damage and designing/analyzing repairs. The Contractor shall input all damage, design, analysis, and repair engineering resolutions outside of T.O. guidance via Technical Assistance requests. AFLCMC/WLSE will maintain Operational Safety, Suitability, and Effectiveness for the aircraft and will be the authority on approval of repair designs and engineering dispositions. A Contractor with an engineering staff knowledgeable on damage assessment and repair design will increase the likelihood AFLCMC/WLSE will approve a proposed repair/engineering disposition. Additionally, it will greatly decrease the turnaround time of Technical Assistance requests submitted IAW section 4.30. The Contractor engineering staff must be knowledgeable of aircraft materials, loads, repair durability, engineering drawings, technical data, and engineering reports. The USG reserves the right to make any and all changes to the Contractor’s recommended engineering dispositions.

4.12 Quality Deficiencies: The Contractor shall process AIDR, Deficiency Reports (DR), Product Quality Deficiency Reports (PQDR), and Quality Deficiency Reports (QDR) IAW T.O. 00-35D- 54 and JDRS.

4.12.1 Workmanship Deficiencies: The Contractor shall maintain a quality deficiency rate of <.5% per contract year per each individual aircraft work package. The Contractor shall provide corrective action and actions taken to prevent recurrence on all AIDRs IAW CDRL A00C within three business days of receipt of the AIDR.

[CDRL A00C, DI-PSSS-81535A/T, Deficiency Report (DR)]

4.12.2 Material Deficiencies: In the event that the Contractor identifies a part that is not in conformance with the specifications defined in the aircraft drawings and/or T.O.s or other related documents and requires additional work, a QDR shall be prepared. The QDR shall be processed/reported on all quality deficiencies in JDRS or a Standard Form 364 IAW 00-35D-54 within three (3) business days of discovery. The Contractor shall provide full cooperation with USG personnel when QDRs are produced/identified. The Contractor shall report all deficiencies IAW CDRL A00C. Additionally, the Contractor shall brief all QDRs and their effect during weekly production reviews.

[CDRL A00C, DI-PSSS-81535A/T, Deficiency Report (DR)]

4.13 Cannibalization of Parts: The Contractor shall have a cannibalization log. All cannibalization actions shall be listed within the CDRL A005 DI-MGMT-80368A/T, Status Report/Quarterly and CDRL A006, DI-MGMT-80368A/T, Status Report/ Ten Day Message. The cannibalization of parts shall be performed IAW T.O. 00-25-4 and 00-20-2. The C-5 Product Support Manager (PSM) will be the approval authority, in coordination with AFLCMC/WLSE, for all cannibalization actions.

[CDRL A005, DI-MGMT-80368A/T, Status Report/Quarterly] [CDRL A006, DI-MGMT-80368A/T, Status Report/ Ten Day Message]

4.14 Over & Above: Any work discovered during the course of work outside the PDM Work Specification (WS) or negotiated Task Orders, but allowable IAW within the general scope of the contract; and not covered by the line item(s) for the basic work under the contract; and necessary in order to satisfactorily complete the contract, shall be considered Over and Above (O&A). O&A tasks include C-5 SDC aircraft Safety of Flight (SOF) issues, Safety of Ground Operations, and other defects not defined for safe operation that are not defined by technical data limits of the requirements of the PWS Work Specification or Task Order.

4.14.1 Over & Above tasks discovered during the course of performing PDM/Task Order inspection, maintenance, or repair efforts, shall be submitted to the USG via AFMC Form 202 and, upon USG approval, the ACO shall negotiate IAW DFARS 252.217-7028. No AFMC Form 202 O&A work shall be performed until approved by the ACO.

4.14.2 Over & Above Request; The Contractor shall prepare and furnish to DCMA an O&A Work Request (OAWR) IAW the agreed-to DCMA procedures. The OAWR shall contain the following elements:

a. Contract Number and Task Order Number

b. Title of Program

c. Date of Submission

d. A description of the proposed work, including disposition instructions and adequately defined inspection and acceptance criteria

e. Work request number and related -202, if applicable

f. Total proposed cost supported by a breakdown of labor, parts, and materials, direct travel costs, and other cost/price elements, as needed or if applicable, by documents/work requests.

g. Serially numbered

h. Proposed changes to the contract delivery schedule, if any

4.14.3 The Contractor shall perform all unscheduled maintenance on the aircraft while the aircraft is in the Contractor’s possession. Parts needed for unscheduled maintenance, other than parts related to PDM of the aircraft, shall be purchased through this contract utilizing the O&A provisions, unless the USG owns the parts or determines that it is more cost effective to procure the parts and deliver them to the Contractor.

4.14.4 Written authorization to proceed on items addressed within the Contract Line Item Numbers (CLIN) of the contract must be received from the ACO before performance. This authorization, issued by the ACO, to proceed shall be in response to a Contractor provided Over and Above Work Request (OAWR).

4.14.5 Upon request of the ACO, the Contractor shall also prepare consolidated work request proposals covering previously approved O&A items. Failure to agree upon a reasonable price shall be considered a question of fact subject to the “Disputes” clause of the contract.

4.14.6 The prices for O&A firm fixed price items listed in Appendix B shall include any payment for contactor furnished direct parts and materials.

4.14.7 The Contractor shall include,…