PWS 20200819.docx

Performance-Based Work Statement (PWS)

THERMO FISHER ION CHROMATOGRAPH (ICS) 5000 UNITY ESSENTIAL SUPPORT

U.S AIR FORCE

309 MAINTENANCE SUPPORT GROUP (309 mxsg), hill afb, UT

8/19/2020

THERMO FISHER ION CHROMATOGRAPH (ICS) 5000 UNITY ESSENTIAL SUPPORT

i

TABLE OF CONTENTS

DESCRIPTION OF SERVICES

This requirement is to provide all management, tools, supplies, equipment, and labor necessary to service, repair, maintain and calibrate the instruments listed below. The contractor shall provide preventive maintenance services to ensure the systems remain in operable condition.

BASIC SERVICES

The contractor shall provide full service maintenance, repair, support and calibration of each model and instrument listed below. The equipment is located in building 100, Bay E, Room 22, Hill Air Force Base (HAFB), Utah. The contractor shall bring the system to original working Original Equipment Manufacturer (OEM) condition. This instrumentation is used for testing unknowns, plating tank solutions, and hazardous waste in various control areas of HAFB. The contractor shall provide the required services in accordance with (IAW) applicable guidance, regulations, and/or manufacturers’ maintenance manuals.

GENERAL REPAIRS

The contractor shall provide full service maintenance, repair, support, and calibration of each model and instrument, IAW OEM standards, for the Thermo Fisher Ion Chromatograph System (ICS) Dionex Dual-Analysis Capillary/ Analytical RFIC-EG Hybrid System, to include:

· Chromatograph Compartment S/N 11114525

· Elutant Generator S/N 1114400

· Dual Pumps S/N 11030334

· Auxiliary Pump S/N Z0047723

· VWD w/lamp S/N 13011597 Contractor shall perform one (1) on-site Preventive Maintenance, where applicable, per analytical instruments, annually during the Period of Performance (POP), IAW OEM standards.

Contractor shall be on-site within 48 hours of Government notification (24 hours preferred), to respond to all service calls.

Contractor shall provide telephone and email support, responding within one (1) business day or sooner if possible.

Contractor shall supply all parts to perform required repair(s), excluding consumable items. Parts must be new OEM or equivalent and cannot be refurbished.

Contractor shall be able to provide all software repairs, online resources, and updates, as they are developed or updated, at no additional costs to the Government.

Contractor shall include all travel costs in contracted price.

SPECIAL REQUIREMENTS

The contractor must be certified International Organization for Standardization (ISO) 9001:2008.

The contractor must provide documentation to the Contracting Officer (CO) within 30 calendar days of contract award and at Government request, showing service technicians are OEM trained and certified to perform repairs and maintenance on Thermo Fisher Ion Chromatograph (IC) systems. (CDRL A003)

SERVICES SUMMARY

** Validated customer complaint – A customer complaint that is reviewed, documented, and confirmed via a Corrective Action Report (CAR).

CONTRACT DATA REQUIREMENTS (CDRL)

Contract information data shall be delivered electronically in accordance to the corresponding requirement for each Data Item listed in Table 4-1 (below). The contractor shall have no more than one error per quarter for all CDRL submittals. The contractor shall submit CDRLs according to the due date indicated and have no more than one CDRL per quarter submitted after the identified due date. Grammatical errors do not count as an error. Substantive mistakes shall be corrected within two working days and corrective action taken to prevent recurrence of inaccurate late CDRLs.

GENERAL INFORMATION

BASE ACCESS

Contractor will schedule all visits and coordinate Base entry by contacting Mitch Smolcha, Mitchel.Smolcha@us.af.mil, (801) 586-4543, or Rhodora Niel, Rhodora.Niel@us.af.mil, (801) 586-4526.

SAFETY AND HEALTH STANDARDS

The contractor shall follow Appendix B and adhere to the Air Force is part of the Occupational Safety and Health Administration (OSHA).

Voluntary Protection Program (VPP). The contractor is required to attain familiarization with the requirements of VPP. Information on the VPP can be accessed at http://www.osha.gov/dcsp/vpp/index.html. VPP requirements apply to contractors whose employees work more than 1,000 hours per quarter. The contractor shall flow down these requirements to all sub-contractors who qualify as applicable contractors under this contract.

The contractor shall provide from its OSHA 300 information the Total Case Incident Rate/Days Away Restricted or Transferred (TCIR/DART) rate by 15 January of each year to the CO for submission as part of the installation's annual OSHA VPP self-evaluation report.

System Safety Program Plan. The contractor shall implement a safety program that ensures protection of Government personnel and property (See Appendix B). As part of the Safety Program the contractor shall establish a Safety Plan IAW Appendix B of this PWS. The contractor shall submit the Safety Plan within fifteen (15) days after contract award. (CDRL A001)

HOURS OF OPERATION

Normal Hours of Operation. The contractor shall have access to perform services during normal working hours up to Force Protection Condition (FPCON) C. Work is required to be performed in Building 100, Bay E, on HAFB, UT, and will be performed during normal business hours: Monday through Friday, 0630-1800, with the exception of Federal Holidays, unless otherwise scheduled. The contractor may work, with prior approval, extended hours to ensure timely completion of work at no additional cost to the Government.

Recognized Holidays. The contractor is not required to provide services on the following days: New Year’s Day, Martin Luther King Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Days, Thanksgiving Day, and Christmas Day. If the Holiday falls on a Saturday, it will be observed on Friday. If the Holiday falls on a Sunday, it will be observed on Monday.

Schedules may be modified in the case of incidents or emergencies, to include natural hazards, furloughs or similar circumstances.

GOVERNMENT OBSERVATION

The Government will periodically evaluate the contractor’s performance through inspections IAW FAR 52.246-4 Inspection of Services.

ENVIRONMENTAL

The contractor shall ensure their employees are made aware that the performance of these services will occur in industrial areas. The industrial complex at Hill Air Force Base has the potential to expose workers to hazardous materials, which may include, but are not limited to, hexavalent chrome, cadmium, beryllium, lead, etc. While the contractor will not perform duties in a marked and signed regulated area (where exposures are expected to exceed the permissible exposure limits set by OSHA, there may be contact hazards with these materials during cleanup of dust, metal shavings, etc. The contractor shall ensure proper protective measures and training is taken to ensure contracted employees are protected from these hazards.

Compliance with Laws and Regulations. The contractor shall be knowledgeable of and comply with all applicable Interstate, Federal, State, and Local laws, regulations, and requirements regarding environmental protection. In the event environmental laws/regulations change during the term of this contract, the contractor is required to comply as such laws come into effect. If there is an increase or decrease in cost as a result of the change, the contractor shall inform the CO pursuant to notice requirements and negotiate a modification to the contract.

Notification of Environmental Spills. If the contractor spills or releases any substance contained in 40 CFR 302, including hazardous materials, into the environment, the contractor or its agent shall immediately call 911. If the call is made from an on base phone it will go directly to Hill AFB dispatch. If using a cell phone it will go off base, ask the 911 dispatcher to be transferred to Hill AFB. The liability for the spill or release of such substances rests solely with the contractor and its’ agent.

The contractor shall maintain current Material Safety Data Sheet (MSDS) documents for all chemicals used in maintaining and operating the system, and shall provide copies to upon request IAW Appendix B of this PWS.

HAZARDOUS MATERIALS MANAGEMENT

The contractor shall ensure all Hazardous Materials (HM) used during Technical Order (TO) performance are inventoried, labeled, tracked, managed, and issued under the direction of, and working through, the established Hazardous Material Cell (HazCell) in building 1256.

Material Storage and Use. The contractor shall use HM in the process and manner for which it is intended by the manufacturer and as authorized by the HazCell. The contractor shall follow manufacturer’s guidelines and professional recommendations for control of humidity, temperature, cleanliness, and materials handling. This includes the handling, tracking, and storage of hazardous materials, as well as flammable and combustible liquids as identified in AFI 32-7086, AFI 32-7086 Hill Supplement, and AFI 91-203 Chapter 22 and NFPA 30. The contractor shall practice (at all times) housekeeping/storage methods and procedures of material/work residue to ensure items do not migrate out of the immediate work area to become a potential Foreign Object Debris (FOD) or fire hazard.

The contractor shall remove all HM from the work site and the end of a work shift. HM must be in the employee’s possession during use and must be removed from the base at the end of each shift. HM for use shall only be transported, stored, and used on base from its original container, with the yellow sticker issued by the HazCell affixed to the container.

Spent or used HM generated as a result of the services provided will be carefully collected and transferred to a suitably sized collection container. The collection container must be labeled with the contents, date, company name, responsible point of contact, and phone number. The contractor shall ensure that empty HM containers or other refuse is not discarded in a Government refuse can or dumpster. The contractor shall manage its generated waste IAW applicable federal, state and local laws when disposing of wastes.

The contractor shall use rags instead of absorbent pads or “kitty litter” to clean the work site. Rags are considered tools and shall be accounted for IAW the tool and FOD instructions contained in this document.

Basic Hazardous Material Management Process (HMMP) training (Course #587) shall be completed prior to contractor personnel transporting or using any potentially hazardous materials on the installation.

The contractor shall comply with asbestos and/or lead-based paint survey instructions, as provided by the Process Engineer.

QUALITY CONTROL PLAN

The contractor shall establish a complete Quality Control Plan (QCP) to ensure the requirements of this contract are provided as specified. The contractor's quality management program shall comply with the minimum quality management systems elements specified in the American National Standards Institute (ANSI), American Standards Organization (ASO), and International Standard Organization (ISO) family of standards. The report shall be submitted to the 309 MXSG Lead Analytical Chemist, NLT 30 days post contract award. (CDRL A002)

QUALITY ASSURANCE

The 309 MXSG Lead Analytical Chemist or alternate(s), will perform assessments of the contractor’s performance. Subsequent to contract award, specific name and contact information of the 309 MXSG Analytical Chemist(s), with a letter defining duties and authority will be furnished to the contractor.

The 309 MXSG Lead Analytical Chemist or alternate(s) will inform the task manager in person when discrepancies occur and will request corrective action. The 309 MXSG Analytical Chemist or alternate(s) will make a notation of the discrepancy on the assessment checklist with the date and time the discrepancy was noted and will request the task manager (or authorized representative) to initial the entry on the checklist.

The government may inspect each task as completed or increase the number of quality control inspections if deemed appropriate because of repeated failures discovered during quality control inspections or because of repeated customer complaints.

Any matter concerning a change to the scope, prices, terms or conditions of this contract shall be referred to the CO.

FOREIGN OBJECT DAMAGE (FOD) AND TOOL CONTROL

The contractor shall follow the applicable guidance in chapters/paragraphs/ sections of AFI 21-101 and HQ AFMC, HAFB, and OO-ALC supplements to the AFI 21-101 concerning base tool (chapter 10 section B), and FOD control policies (chapter 14, and sub paragraphs designated as 41), daily. Cloth rags are considered tools and will follow the same regulations and procedures as tools.

If tools, and/or equipment are lost rags are considered tools), the contractor will report the loss to the 309 MXSG Analytical Chemist no later than two hours after discovery. If tools are lost or not accounted for, then the contractor shall implement the lost tool procedures of AFMC supplement to AFI 21-101, chapter 10, section B.

Contractors performing functions in industrial areas on the center shall have a method for controlling and accounting for all tools used. All contractors working on the center shall inventory their tools at the beginning and end of each shift and at the end of each task to check for any lost or missing tools.

The contractor shall follow control/restrictions of cell phones and personal electronic devices within designated high potential FOD areas (reference chapter 1 sub paragraph 35, Communication) of AFI 21-101 and HQ AFMC, HAFB, and OO-ALC supplements.

APPENDICES

A. ACRONYMS AND ABBREVIATIONS

B. SAFETY, FIRE PROTECTION AND HEALTH SPECIFICATION INDUSTRIAL SAFETY REQUIREMENTS

APPENDIX A – ACRONYMS AND ABBREVIATIONS

APPENDIX B – SAFETY, FIRE PROTECTION AND HEALTH SPECIFICATION INDUSTRIAL SAFETY REQUIREMENTS

OGDEN AIR LOGISTICS COMPLEX

UNITED STATES AIR FORCE

HILL AIR FORCE BASE, UTAH 84056

ICS 5000 SERVICE MAINTENANCE, REPAIR AND CALIBRATION

13 May 20

OO-ALC/SE

TH200502

SECTION I - GENERAL REQUIREMENTS

A. Safety Program Requirements.

The contractor will implement a safety program plan that ensures protection of Government personnel and property. As part of the Contractor Safety and Health Program, the contractor shall assign in their plan, by name and phone number, a person who will be the primary point of contact for safety and health issues for the on-site operation. The program will consist of, as a minimum:

1. Mishap reporting, as defined in paragraph B1 below.

2. A Safety Plan that addresses, as a minimum, the subjects listed in Section II –Specific Requirements, and will be used during the performance of the work described in the contract. The Safety Plan will be accepted by OO-ALC/SE (Safety Office) prior to commencement of any work described in this contract.

3. Routine and recurring surveillance to ensure the safety requirements of this contract are enforced.

4. Competent personnel to provide surveillance of the Safety Plan.

5. Identification of segregated work site locations for operations that cannot be co-mingled with general industrial operations and the process for ACO approval of operations and changes at these specific sites.

6. All contractor personnel shall be trained and qualified to perform their duties safely.

7. The contractor shall include a clause in all subcontracts requiring the subcontractors to comply with the safety provisions of this contract, as applicable.

B. Mishap Notification

1. The contractor shall notify OO-ALC/SE (801-586-6038) or the Hill AFB Command Post (801) 777-3007, after normal duty hours, and the 309 MXSG Safety Representative at (801) 777-3972 or (801) 586-0167, within one (1) hour of all mishaps or incidents at or exceeding $2,000 (material + labor) in damage to DOD property entrusted by this contract, even if the government is wholly or partially reimbursed. This notification requirement shall also include physiological mishaps/incidents. A written or email copy of the mishap/incident notification shall be sent within three calendar days. For information not available at the time of initial notification, the contractor shall provide the remaining information no later than 20 calendar days after the mishap, unless extended by the ACO.

Mishap notifications shall contain, as a minimum, the following information:

(a) Contract, Contract Number, Name and Title of Person(s) Reporting

(b) Date, Time and exact location of accident/incident

(c) Brief Narrative of accident/incident (Events leading to accident/incident)

(d) Cause of accident/incident, if known

(e) Estimated cost of accident/incident (material and labor to repair/replace)

(f) Nomenclature of equipment and personnel involved in accident/incident

(g) Corrective actions (taken or proposed)

(h) Other pertinent information

2. The contractor shall cooperate with any and all government mishap investigations. Additionally if requested by government personnel or designated government representative (GR), i.e., the ACO, PCO, or DCMA COR, the contractor shall immediately secure the mishap scene/damaged property and impound pertinent maintenance and training records, until released by safety investigators.

3. The contractor shall provide copies of contractor data related to mishaps, such as contractor analyses, test reports, summaries of investigations, etc. as necessary to support the government investigation.

4. The contractor shall support and comply with the safety investigation and reporting requirements of AFI 91-204, Chapters 1 – 5.

C. General Safety Requirements:

Contractor personnel must receive Explosive Safety Awareness Training if their duties require entry into the Explosive Clear Zone. This training will be provided by the OO-ALC Safety Office. Contact Eric Covington at 586-0168.

A Risk Assessment will be required prior to any work being accomplished, if munitions will remain in the facility.

Compliance with OSHA and other applicable laws and regulations for the protection of contractor employees is exclusively the obligation of the contractor. Note: The government shall assume no liability or responsibility for the contractor's compliance or non-compliance with such requirements. The contractor shall furnish to each of his/her employees a place of employment, which is free from recognized hazards. The contractor shall brief his/her employees on the safety requirements of this contract and on hazards associated with prescribed tasks. The contractor is responsible for compliance with OSHA Public Law and the resultant standards identified within. In addition, the contractor is required to flow down the safety requirements/specification to all subcontractors. This applies to Federal Acquisition Regulation (FAR) 12 commercial acquisitions as well. This contract shall in no way require persons to work in surroundings or under working conditions which are unsafe or dangerous to their health. The contractor must coordinate and perform work so as not to impact the safety of government employees or cause damage to government property. This requires providing personnel with protective equipment and associated safety equipment as may be necessary. The contractor must also protect personnel from hazards generated by the work. If the contractor employs BILINGUAL speaking employees, they must post bilingual signs and have written procedures for specific tasks in applicable languages.

SECTION II – SPECIFIC REQUIREMENTS

The contractor’s prepared Safety Plan shall:

· Demonstrate a management commitment to employee safety and health

· Identify applicable rules and regulations

· Identify the roles and responsibilities of Management, Supervisors, Employees and Safety Coordinator

· Identify work to be performed and location of expected operations

· Provide a description of safety program, safety monitoring responsibilities, organizational structure, and contact information for on-site personnel

· Include a work hazard analysis of the worksite and operations to be performed to include baseline hazard identification and required control measures

· Identify employee safety and health training requirements and the documentation process

· Include emergency response plans and procedures that relate to protection of government personnel and property

· Include hazard reporting procedures and identify individual(s) responsible for the correcting identified hazards

· Identify procedures for accident reporting and investigation

· Identify the process for tracking controlled hazards in contractors work area

The contractor shall ensure that each element identified below is adequately addressed in detail in the safety and health plan:

PEDESTRIAN CROSSWALKS: All contractor personnel are required to use the closest crosswalk, or traffic controlled intersection when crossing the road. Pedestrians must look both ways to ensure the coast is clear before stepping out into the crosswalk. Pedestrians DO NOT have the right of way unless they are already in the crosswalk. Contractor vehicle operators have the same responsibilities as pedestrians, to share the road and mutually observe and yield to pedestrians.

MOTOR VEHICLES: Contractor shall comply with the standards in: DoD Directive 5525.4, Enforcement of State Traffic Laws on DoD Installations", Nov 2, 1981, Para 3-4; DODI 6055.4, DoD Traffic Safety Program, 20 Jul 99; AFI 91-207, USAF Traffic Safety Program, 22 May 07; and AFI 91-207 AFMC SUP1, The US Air Force Traffic Safety Program, 1 Oct 07. Each applies to all persons at any time on an Air Force Installation and includes all leased, owned, or privatized property including housing areas. In addition: AFI 13-213, Airfield Management, 29 Jan 08, Paragraphs 1.3.6 and 4.4.2.1 applies to all contractors, sub-contractors, vendors, commercial delivery companies, and all other private business vehicles who operate anywhere on Hill Air Force Base, including the airfield (to include the industrial areas and any buildings or hangars located upon the airfield) in support of their mission.

HOUSEKEEPING: Housekeeping shall be conducted according to the requirements in OSHA Standard 29 CFR 1910.141. CLEAN AS YOU GO will be enforced.

The authorized Government Representative (OO-ALC Safety Office) shall accept/reject the contractor’s procedures within the Health and Safety Plan as meeting the intent of the below referenced standards, with the exception of Mishap Notification / Reporting Procedures, which are outlined in Section I, paragraph B of this Appendix C.

Element/Requirement Referenced Benchmark

Mishap Notification/Reporting Appendix C, Section I

Confined Space AFPAM91-203 para., 23.8

Hazardous Energy Control AFPAM91-203 para., 21.8

Facility Fire Protection NFPA 13, 70, & 72

NFPA 409/410

AFI 91-203 para., 6.2.9 through 6.2.15, & para., 22.5

Handling, Storage and use of Flammable/ NFPA 30, 33

Storage and Materials Handling DoDI 4140.62 DoDI 4145.19-R-1 image1.jpeg