Atch09-PastPerformanceQuestionnaire.doc

ATTACHMENT 09

PAST PERFORMANCE QUESTIONNAIRE

Offeror: Complete Section 1, then e-mail questionnaire to the customer points of contact listed on the past performance information sheets.

Offeror’s Evaluator: Complete Sections 2-5 and e-mail to: stephanie.rearick@us.af.mil

DO NOT PROVIDE A COPY BACK TO THE OFFEROR.

When filled in, this document is source selection sensitive information IAW FAR 2.101 and 3.104.

SECTION 1: CONTRACT IDENTIFICATION

A. Contractor:

B. Cage Code:

C. Contract number:

D. Contract type:

E. Was this a competitive contract? Yes _____ No _____

F. Period of performance:

G. Initial contract cost:

H. Current/final contract cost:

I. Reasons for differences between initial contract cost and final contract costs: (enter below) J. Description of service provided (enter below):

SECTION 2: CUSTOMER OR AGENCY IDENTIFICATION

A. Customer or agency name:

B. Customer or agency description (if applicable):

C. Geographic description of services under this contract (enter below)

Local_____ Nationwide_____ Worldwide_____ Other Command(s) ____

SECTION 3: EVALUATOR IDENTIFICATION

A. Evaluator's name:

B. Evaluator's title:

C. Evaluator's phone number:

D. Number of years evaluator worked on subject contract:

SECTION 4: EVALUATION

1. Please indicate your satisfaction with the contractor’s performance by placing an “X” in the appropriate block using the scale provided to the right of each question. This scale is defined as follows:

CODE

PERFORMANCE RATING

B BLUE/EXCEPTIONAL - During the contract period, contractor performance is meeting (or met) all contract requirements and consistently exceeding (or exceeded) many. Very few, if any, minor problems encountered. Contractor took immediate and effective corrective action.

P PURPLE/VERY GOOD - During the contract period, contractor is meeting (or met) all contract requirements and consistently exceeding (or exceeded) some. Some minor problems encountered. Contractor took timely corrective action.

G GREEN/SATISFACTORY - During the contract period, contractor performance is meeting (or met) all contract requirements. For any problems encountered, contractor took effective corrective action.

Y YELLOW/MARGINAL – During the contract period, contractor performance is not meeting (or did not meet) some contract requirements. For problems encountered, corrective action appeared only marginally effective, not effective, or not fully implemented. Customer involvement was required.

R RED/UNSATISFACTORY – During the contract period, contractor performance is failing (or fail) to meet most contract requirements. Serious problems encountered Corrective actions were either ineffective or non-existent. Extensive Customer oversight and involvement was required.

N/A NOT APPLICABLE - Unable to provide a rating. Contract did not include performance for this aspect. Do not know.

T1 How did the contractor meet the technical requirements of the contract and/or work specification?

T2 How did the contractor meet and maintain the skills and knowledge requirements of the specification?

T3 How was the quality of technical system architecture, upgrade planning/testing and certification efforts?

T4 How was the quality/integrity of technical data/report and user training/documentation preparation efforts ?

T5 How did the contractor implement current quality processes and standard practices for computer systems integration, operation, maintenance, upgrades and configuration control?

T6 How did the contractor implement current quality processes and standard practices for computer software implementation, operation, maintenance, upgrades and configuration control?

P1. How effective was overall contract management (including ability to effectively lead, manage, control and deliver on-time)?

P2. How reasonable and cooperative was the contractor when dealing with program staff (including the ability to successfully resolve disagreements/disputes)?

P3. How timely and effectively did the contractor resolve contract problems without extensive customer guidance?

P4. How well did the contractor understand/comply with customer objectives and technical requirements?

P5. How did the contractor manage quality/effectiveness of sub-contracted efforts?

P6. How effective was the contractor’s material management (including Government Furnished Property or Material)?

P7. To what degree did the contractor implement responsive/flexible processes to improve quality and timeliness of support?

C1 How accurately did the contractor forecast contract costs?

C2 How well did the contractor meet forecasted costs and perform within contract costs?

C3 How successfully did the contractor alert the Government of unforeseen costs before they occurred?

C4 How sufficient and timely was the contractor’s cost reporting?

2. Please discuss each and every response for which you indicated B/E (Blue/Exceptional), Y/M (Yellow/Marginal), or R/U (Red/Unsatisfactory) in response to the questions above (use additional sheets, if necessary).

3. Government Contracts Only: Has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations?

Yes___ Default___ Convenience___ Pending Terminations___ No ___

If yes, please explain (e.g., inability to meet cost, performance, or delivery schedules, etc).

SECTION 5: OVERALL PERFORMANCE SUMMARY

1. Describe the contractor’s greatest strong points in the performance of the contract.

2. Describe the contractor’s greatest shortcomings in the performance of the contract.

3. Would you have any reservations about soliciting this contractor in the future or having them perform one of your critical and demanding programs?

Yes ____ No ____ (If yes, provide details/comments)

Evaluator’s Signature

Date

Thank you for your prompt response and assistance!

Please e-mail this completed questionnaire to: stephanie.rearick@us.af.mil

Questions or Comments can be directed to stephanie.rearick@us.af.mil