Atch08_12_PerformanceConfidence.pdf

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ATTACHMENT 09

PAST PERFORMANCE QUESTIONNAIRE

Offeror: Complete Section 1, then e-mail questionnaire to the customer points of contact listed on the past performance information sheets.

Offeror’s Evaluator: Complete Sections 2-5 and e-mail to: stephanie.rearick@us.af.mil

DO NOT PROVIDE A COPY BACK TO THE OFFEROR.

When filled in, this document is source selection sensitive information IAW FAR 2.101 and 3.104.

SECTION 1: CONTRACT IDENTIFICATION

A. Contractor:

B. Cage Code:

C. Contract number:

D. Contract type:

E. Was this a competitive contract? Yes _____ No _____

F. Period of performance:

G. Initial contract cost:

H. Current/final contract cost:

I. Reasons for differences between initial contract cost and final contract costs: (enter below)

J. Description of service provided (enter below):

SECTION 2: CUSTOMER OR AGENCY IDENTIFICATION

A. Customer or agency name:

B. Customer or agency description (if applicable):

C. Geographic description of services under this contract (enter below)

Local_____ Nationwide_____ Worldwide_____ Other Command(s) ____

SECTION 3: EVALUATOR IDENTIFICATION

A. Evaluator's name:

B. Evaluator's title:

C. Evaluator's phone number:

D. Number of years evaluator worked on subject contract:

SECTION 4: EVALUATION

1. Please indicate your satisfaction with the contractor’s performance by placing an “X” in the appropriate block using the scale provided to the right of each question. This scale is defined as follows:

CODE PERFORMANCE RATING

B BLUE/EXCEPTIONAL - During the contract period, contractor performance is meeting (or met) all contract requirements and consistently exceeding (or exceeded) many. Very few, if any, minor problems encountered. Contractor took immediate and effective corrective action.

P PURPLE/VERY GOOD - During the contract period, contractor is meeting

(or met) all contract requirements and consistently exceeding (or exceeded) some. Some minor problems encountered. Contractor took timely corrective action.

G GREEN/SATISFACTORY - During the contract period, contractor performance is meeting (or met) all contract requirements. For any problems encountered, contractor took effective corrective action.

Y YELLOW/MARGINAL – During the contract period, contractor performance is not meeting (or did not meet) some contract requirements. For problems encountered, corrective action appeared only marginally effective, not effective, or not fully implemented. Customer involvement was required.

R RED/UNSATISFACTORY – During the contract period, contractor performance is failing (or fail) to meet most contract requirements. Serious problems encountered Corrective actions were either ineffective or non-existent. Extensive Customer oversight and involvement was required.

N/A NOT APPLICABLE - Unable to provide a rating. Contract did not include performance for this aspect. Do not know.

Technical Performance B P G Y R N/A

T1 How did the contractor meet the technical requirements of the contract and/or work specification?

T2 How did the contractor meet and maintain the skills and knowledge requirements of the specification?

T3 How was the quality of technical system architecture, upgrade planning/testing and certification efforts?

T4 How was the quality/integrity of technical data/report and user training/documentation preparation efforts ?

T5 How did the contractor implement current quality processes and standard practices for computer systems integration, operation, maintenance, upgrades and configuration control?

T6 How did the contractor implement current quality processes and standard practices for computer software implementation, operation, maintenance, upgrades and configuration control?

Program Management B P G Y R N/A

P1. How effective was overall contract management (including ability to effectively lead, manage, control and deliver on-time)?

P2. How reasonable and cooperative was the contractor when dealing with program staff (including the ability to successfully resolve disagreements/disputes)?

P3. How timely and effectively did the contractor resolve contract problems without extensive customer guidance?

P4. How well did the contractor understand/comply with customer objectives and technical requirements?

P5. How did the contractor manage quality/effectiveness of sub-contracted efforts?

P6. How effective was the contractor’s material management

(including Government Furnished Property or Material)?

P7. To what degree did the contractor implement responsive/flexible processes to improve quality and timeliness of support?

Cost Performance B P G Y R N/

A

C1 How accurately did the contractor forecast contract costs?

C2 How well did the contractor meet forecasted costs and perform within contract costs?

C3 How successfully did the contractor alert the Government of unforeseen costs before they occurred?

C4 How sufficient and timely was the contractor’s cost reporting?

2. Please discuss each and every response for which you indicated B/E (Blue/Exceptional), Y/M (Yellow/Marginal), or R/U (Red/Unsatisfactory) in response to the questions above

(use additional sheets, if necessary).

3. Government Contracts Only: Has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations?

Yes___ Default___ Convenience___ Pending Terminations___ No ___

If yes, please explain (e.g., inability to meet cost, performance, or delivery schedules, etc).

SECTION 5: OVERALL PERFORMANCE SUMMARY

1. Describe the contractor’s greatest strong points in the performance of the contract.

2. Describe the contractor’s greatest shortcomings in the performance of the contract.

3. Would you have any reservations about soliciting this contractor in the future or having them perform one of your critical and demanding programs?

Yes ____ No ____ (If yes, provide details/comments)

Evaluator’s Signature Date

Thank you for your prompt response and assistance!

Please e-mail this completed questionnaire to: stephanie.rearick@us.af.mil

Questions or Comments can be directed to stephanie.rearick@us.af.mil

ATTACHMENT 8

PAST PERFORMANCE INFORMATION SHEET

Provide the information requested in this form for each contract/program (citation) being described.

Provide frank, concise comments regarding your performance on the contracts you identify. Provide a separate completed form for each contract/program submitted. Limit the number of citations submitted and the length of each submission to the limitations set forth at Section L paragraphs 5.2.1 and 2.2, respectively.

A. Offeror Name (Company/Division): ____________________

CAGE Code:____________________

DUNS Number:____________________

(NOTE: If the company or division performing this effort is different than the offeror or the relevance of this effort to the instant acquisition is impacted by any company/corporate organizational change, note those changes. Refer to the "Organizational Structure Change History" you provided as part of your Past

Performance Volume).

B. Program Title:____________________

C. Contract Specifics:

1. Contracting Agency or Customer _____________________________________________

2. Contract Number__________________________________________________________

3. Contract Type __________________________

4. Period of Performance __________________________

5. Original Contract $ Value _________________ (Do not include unexercised options)

6. Current Contract $ Value _________________ (Do not include unexercised options)

7. If Amounts for 5 and 6 above are different, provide a brief description of the reason

D. Brief Description of Effort as __Prime or __Subcontractor

(Please indicate whether it was development and/or production, or other acquisition phase (or Service) and highlight portions considered most relevant to current acquisition)

E. Completion Date:

1. Original date: ____________________

2. Current Schedule: ____________________

3. Estimate at Completion: ____________________

4. How Many Times Changed: ____________________

5. Primary Causes of Change: _______________________________________________________

F. Primary Customer Points of Contact: (For Government contracts provide current information on all three individuals. For commercial contracts, provide points of contact fulfilling these same roles).

1. Program Manager and/or Site Manager:

Name ____________________

Office ____________________

Address________________________________________

Telephone__________________

FAX Number_______________

2. Contracting Officer:

3. Administrative Contracting Officer:

G. Address any technical (or other) area about this contract/program considered unique.

H. For each of the applicable sub-factors under the Technical factor in Section M, illustrate how your experience on this program applies to that sub-factor.

I. Specify, by name, any key individual(s) who participated in this program and are proposed to support the instant acquisition. Also, indicate their contractual roles for both acquisitions.

J. Include relevant information concerning your compliance with FAR 52.219-8, Utilization of Small

Business Concerns, on the contract you are submitting.

K. Describe the nature or portion of the work on the proposed effort to be performed by the business entity being reported here. Also, estimate the percentage of the total proposed effort to be performed by this entity and whether this entity will be performing as the prime, subcontractor, or a corporate division related to the prime (define relationship).

ATTACHMENT 10

SAMPLE SUBCONTRACTOR/TEAMING PARTNER CONSENT LETTER

FOR THE RELEASE OF PAST PERFORMANCE INFORMATION

TO THE PRIME CONTRACTOR

Past performance information concerning subcontractors and teaming partners cannot be disclosed to a private party without the subcontractor’s or teaming partner’s consent. Because a prime contractor is a private party, the Government will need that consent before disclosing subcontractor/teaming partner past and present performance information to the prime contractor during exchanges. In an effort to assist the Government’s Past Performance evaluation team in assessing your recent past performance relevancy and confidence, we request that the following consent letter be completed by the major subcontractors/teaming partners identified in your proposal. The completed consent letters should be submitted as part of your Past Performance

Volume.

SAMPLE

Dear Stephanie Rearick (PCO), We are participating as a (insert “subcontractor” or “teaming partner”) with (insert name of prime contractor or name of entity providing proposal) in responding to the Department of the

Air Force, Hill AFB, Request for Proposal FA8202-16-R-1003, A-10 Teamcenter Professional

Engineering Services.

We understand that the Government is placing increased emphasis on past performance in order to obtain best value in source selections. In order to facilitate the performance confidence assessment process we are signing this consent letter to allow you to discuss our past performance information with the prime contractor during the source selection process.

(Signature and title of individual who has the authority to sign for and legally bind the company)

Company Name:

Address:

ATTACHMENT 11

COMMERCIAL CLIENT AUTHORIZATION LETTER

Past performance information concerning private sector contractors, subcontractors and joint venture partners cannot be disclosed to the government without their consent. Client authorization letters are required for each identified effort for a commercial customer. This letter will authorize release to the Government of requested information on the offeror's performance.

The government will need that consent before contacting commercial customers to assess the offeror’s past performance. In an effort to assist the Government's Past Performance evaluation team in assessing your past performance relevancy and confidence, we request that the following client authorization letter be completed by any commercial customers identified in your proposal. The completed client authorization letters should be submitted as part of your

Present/Past Performance Volume.

Offerors should send with their list of references a letter similar to the following authorizing the reference to provide past performance information to the Government.

Dear “Client:”

We are responding to a Department of the Air Force, Hill Air Force Base, Request for Proposal

FA8202-16-R-1003 for the Teamcenter Professional Engineering Services contract.

In their acquisitions, the government is placing increased emphasis on past performance as a source selection factor. They are requiring those clients of entities responding to their solicitation to be identified, and their participation in the evaluation process is requested. In the event that you are contacted for information on work performed, you are hereby authorized to respond to those inquiries.

We have identified Mr./Ms.____________________________ of your organization as the point of contact based on his/her knowledge of our work. Your cooperation is appreciated. Any questions may be directed to .

Sincerely, ATTACHMENT 12

PAST PERFORMANCE QUESTIONNAIRE (PPQ) COVER LETTER

(Use organizational letterhead)

(insert date)

FOR OFFICIAL USE ONLY

The A-10 System Program Office (SPO) of the AFLCMC is in the process of competitively selecting a source for Teamcenter Professional Engineering Services to provide the A-10 SPO with the necessary technical support to sustain, change and implement Teamcenter functionality into the A-10 SPO Teamcenter PLM environment. This service will support all users and programs associated with the A-10 aircraft.

One of the considerations in proposal evaluation is the verification of the offerors' past performance on contracts or other work efforts, which reflect the offeror's ability to perform on the proposed effort. We depend on information received from organizations such as yours, which have had first-hand experience with the offeror, for the evaluation of the offeror's performance on those contracts or work efforts.

Our areas of interest regarding the offeror are summarized in the enclosed questionnaire.

Our schedule is extremely tight and we desire your written response no later than 14 calendar days after your receipt of this letter. This schedule will allow us sufficient time to analyze the data prior to the start of negotiations.

To assist you in preparing your response and expediting your reply, the questionnaire may be filled out electronically or by hand and emailed to Mrs. Stephanie Rearick at stephanie.rearick@us.af.mil. Your completed questionnaire will become a part of the official source selection records.

Your assistance is greatly appreciated and your prompt response will be one of the keys to the successful and timely completion of this source selection.

1 Atch:

Past Performance Questionnaire