Attachment_1_PWS_KC-46_CASPER_MAC_15Jan26.pdf

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KC-46 Commercial Common Repairable Support-Amendment 3 Federal contract opportunity
Solicitation number
FA8109-26-R-0001
Issued by
Department of the Air Force Materiel Command Air Force Sustainment Center

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KC46 Performance Work Statement

PERFORMANCE WORK

STATEMENT (PWS)

For

KC-46 STRATEGICREPAIRABLE

SUPPORT

DATE: 24 September 2025

CONTRACT NUMBER

TBD

PREPARING

ORGANIZATION:

448 SCMW

3001 Staff Drive Ste. Tinker

AFB, OK 73145-3018

REVISION SHEET

When a revision is received, it should be inserted into this PWS. The superseded pages should be retained as a record.

Note: The portion of the text of this specification affected by the current revision is indicated by a black underscore for figures, words, or phrases within a given paragraph, and by a black vertical line in the outer margin where the change constitutes a whole paragraph.

After the revised pages have been inserted into the PWS, the revised title page should be inserted in front of the existing title page. This revision page is placed under the basic title page.

DATES OF ISSUE FOR ORIGINAL AND CHANGED

PAGES ARE:

Pre-Award Changes for Note:

N/A

Post-Award Changes for Note:

N/A

Table of Contents

Section I – General Information

1.0 Description of Services

2.0 Government Furnished Property (GFP) Beyond Economical Repair (BER)

3.0 Procurement and Stocking

4.0 Parts Manufacture Authority Parts

5.0 Warrantied Items

6.0 Deficiency Reporting

7.0 Shelf-Life Items

8.0 Demand Data Report

9.0 Packaging, Handling, Storage & Transportation (PHS&T)

10.0 Environmental Management

11.0 Surge Operations

12.0 Over & Above (O&A) Requests

13.0 Hardware Substitutions

14.0 Consumption Data

15.0 Commercial Asset Visibility Air Force (CAVAF)

16.0 Operation Security (OPSEC)

17.0 Supply Chain Risk Management (SCRM)

18.0 Program Management Support

19.0 Program Management Reviews

20.0 Repair Status Update

21.0 Business Relations

22.0 Airworthiness Directives (ADs), Service Bulletins (SBs) Incorporation, Government Inspections, Engineering changes and Modifications

23.0 Performance Objectives and Thresholds

24.0 Surveillance Methods

25.0 Contractor Performance Evaluation

26.0 Item Additions

27.0 Item Deletions

28.0 Service Contract Report (SCR)

Appendix A – Acronyms APPENDIX B: Definitions Appendix C: Federal Aviation Regulations (FAA FAR Title 14) Appendix D: Contract Data Requirement List (CDRL)

Appendix E: Estimated Workload Data

Section I – General Information NOTE: Procurement Contracting Officer’s (PCO) Authority. The PCO is the only individual authorized to approve changes in any of the requirements under this Performance Work Statement (PWS) and any provisions contained elsewhere in the contract. In the event the Contractor implements any such change at the direction of any person other than the PCO, the change will be considered to have been made without Government authority. The PCO shall be the only individual with the authority to act on behalf of the Government to direct/redirect the effort, make determinations relative to approvals and/or successful completion of events required by this contract, or in any way amend any terms of the contract.

When quality assurance duties are not retained by the contracting officer or a designated Contracting Officer Representative (COR), the Defense Contract Management Agency (DCMA), Quality Assurance Representatives (QARs) at the Main Operating Bases (MOBs), and Contractor maintenance facilities are technical representatives for the Contracting Officer. The QAR is responsible for providing technical assistance to both the Procuring and Administrative Contracting Officers and for monitoring contract performance at MOBs and Contractor maintenance facilities. The QAR will coordinate work requests for Over and Above actions. The QAR does not have the authority to effect a change to the scope, price, terms, or conditions of the basic contract. Written delegation of the responsibilities required by this clause will be provided to each designated QAR and a copy will be provided to the contractor.

Both Federal Aviation Regulations (FAR) and Federal Acquisition Regulations (FAR) are contained within the Code of Federal Regulations. For clarity, when referencing Federal Aviation Regulations in this document, the reference will be FAA FAR Title 14, and when referencing Federal Acquisition Regulations, the reference will simply be FAR.

1.0 Description of Services

1.1 The purpose of this Performance Work Statement (PWS) is to provide world-wide supply support of a list of KC46A Depot Level Repair (DLR) National Stock Numbers (NSN), Attachment A, to the 448 Supply Chain Management Wing (SCMW). The 448 SCMW requires no greater than 30-day exchange of an unserviceable asset for a serviceable asset with a Federal Aviation Administration (FAA) certified serviceable tag 8130-3 or Certificate of Conformance (CoC). The 30-day exchange time starts when contractor receives unserviceable item and ends when the contractor has provided shipping document of the serviceable asset in transit back to the 448 SCMW. These parts can be new, overhauled, or repaired parts that will come with a standard industry warranty. The 448 SCMW does not plan to provide a commercial spares pool or provide access to a spares pool of serviceable assets to a contractor to support 30-day requirement.

1.2 The KC-46A Pegasus Aircraft provides worldwide, day and night, and adverse weather aerial refueling to receiver-capable US, allied, and coalition military aircraft, including unoccupied aircraft. The KC-46A Tanker is a derivative of the Boeing Aircraft B767-2C aircraft and is based on commercial FAA FAR Part 12 or equivalent certifications. The B767-2C is then finished to meet the unique Air Force requirements. To uphold this certification for an accepted KC-46A, the sustainment requirements will ensure compliance with Amended, Supplemental, and Military Type Certifications (ATC/STC/MTC).

1.3 The Contractor shall provide supply support for DLRs to satisfy demand requirements to the 448 SCMW. Foreign Military Sales (FMS) requirements are not included within this scope of work. The Contractor is responsible for supplying a serviceable FAA Certified new, repaired, or overhauled item to replace each unserviceable item received by the contractor during the period of performance.

(a) The Contractor shall provide supply support and management efforts required to meet 448 SCMW demand requirements to perform Full Contract Performance. The contractor is responsible for inspection of unserviceable items, repair and/or overhaul, and/or providing FAA certified RFI replacements.

(b) The Contractor shall provide proof of their FAA certification at the basic contract level and at the time of all orders to determine Contractor has met specific FAA requirements.

(c) The Contractor shall resolve any contractual problems with PCO to meet the delivery schedule in accordance with (IAW) the repair turnaround time (RTAT).

(d) The Contractor shall oversee program activities, provide a single point of contact (POC) for the Government, schedule and chair meetings, and ensure contract requirements are fulfilled.

(e) The Contractor is responsible for providing appropriate conforming packaging for shipment of each FAA certified serviceable item.

(f) Exchange and title transfer language for all DLRs under the contract are as follows:

1) Title to property received by the contractor from USAF will transfer to the contractor upon acceptance of unserviceable item. Once title transfers to the contractor, the 448 SCMW has no interest in or title to the property.

2) The 448 SCMW will provide an unserviceable item to the contractor and the contractor shall return a FAA certified serviceable item within the specified repair delivery time to the 448 SCMW. Serial number tracking is not applicable to this scope.

3) For the FAA certified serviceable items, passage of title and risk of loss will transfer to the 448 SCMW at the time the material is received from the contractor by the Government at the designated shipping location. This segment shall be populated with the contractor Execution System Date/Time that the part was made available to be picked up by the Government arranged shipping provider. All serviceable items from contractor will be delivered to DODAAC listed in the order and title of items will become Government Property.

4) Parts provided by the 448 SCMW for exchange will not be considered

Government Property, as that term is defined (the Government Property Clauses within the contract). Therefore, the terms of the Government Property Clause do not apply to these parts once provided for exchange. The contractor will have no obligation to manage parts provided for exchange by the Government pursuant to the Government Property Clause.

2.0 Government Furnished Property (GFP) Beyond Economical Repair (BER)

2.1 The Contractor shall obtain direction/validation from the PCO, COR/QAR, and 448 SCMW prior to replacement action for GFP items determined to be BER (75% of a new/ overhauled/repaired 100% service life remaining equivalent replacement cost). The Contractor shall process items determined to be Beyond Physical Repair (BPR) and substantiated by a Teardown Deficiency Report (Appendix D, DI-PSSS- 81534B) as a BER. The Contractor shall provide BER replacement assets within 30-day RTAT to meet supply support requirement specifications and shall be new or overhauled/repaired equivalent to 100% service life remaining. Exceptions shall be submitted to the PCO, COR/QAR, and 448 SCMW for validation and approval.

The Contractor shall obtain direction from the PCO when the Government chooses to repair parts deemed BER if excessive lead time or non-availability affects fleet support. The Contractor shall provide the 448 SCMW an annual BER status report detailing fleet wide replacement requisition, disposal, and trends Inventory Data Report (Appendix D, DI-MISC-81107A).

3.0 Procurement and Stocking

3.1 The Contractor shall ensure spares, repaired, and or overhauled items bear a FAA approved document Form 8130-3 or Certificate of Conformance (CoC).

4.0 Parts Manufacture Authority Parts

4.1 Parts Manufacture Authority (PMA) parts may be used for KC46 repair actions by FAA certified repair stations following commercial maintenance manuals.

5.0 Warrantied Items

5.1 Once a serviceable item is received from contractor, the contractor will provide a one-year warranty at no cost to the 448 SCMW. At the very least, the 448 SCMW will accept FAR Part 12.404 best commercial standard practices. The 448 SCMW acceptance period for the warranty starts when the item is time stamped by the FAA certified repair station.

6.0 Deficiency Reporting

6.1 In the event a part is inoperable upon initial installation or aircraft incident, a deficiency report will be generated by the end user. When requested, the contractor shall assist the 448 SCMW in the evaluation of exhibits repaired by contractor to determine the root cause of deficiencies reported from field or depot organizations.

Information will be provided to contractor by the 448 SCMW from the originators detailed data from the Material Deficiency Report/Product Quality Deficiency Report (MDR/PQDR) process (Appendix D, DI-QCIC-80736).

7.0 Shelf-Life Items

7.1 The Contractor shall develop an item shelf-life program by identifying incoming or stocked piece parts utilized to repair end items and rotate shelf-life piece parts prior to the expiration date. The contractor shall ensure items with a shelf life are removed no later than their expiration data. Expired items shall be removed from inventory or refurbished. If an item is refurbished, the contractor shall maintain a log of all shelf-life items.

8.0 Demand Data Report

8.1 When requested, the Material Data Report (Appendix D, DI-FNCL-82009A) and/or Contract Depot Maintenance (CDM) Monthly Production Report (Appendix D, DI-PSSS-81995A) of all direct material used in the performance of the contract.

At the end of each contract period, the Contractor shall deliver a summary report for that period.

9.0 Packaging, Handling, Storage & Transportation (PHS&T)

9.1 The Contractor shall provide all PHS&T using best commercial practices.

Contractor shall Preserve, Package, Pack and Mark in accordance with ASTM D

3951-18 Standard Practice for Commercial Packaging. Quantity Per Unit Pack (QUP) shall be 001.

9.2 Packaging and marking of hazardous material (HAZMAT) items shall be in accordance with requirements detailed in MIL-STD-2073-1E. The contractor shall identify any HAZMAT items and prepare Safety Data Sheets (SDSs) in accordance with the FED-STD-313E.

9.3 "FAA Certified Part" marking/label is required to be placed on the outside of the packaging and 8130-3/CoC documentation on the inside of packaging.

10.0 Environmental Management

10.1 The Contractor shall comply with all applicable federal, state, local, military, and base laws, regulations, and requirements regarding environmental protection.

11.0 Surge Operations

11.1 If the USAF, experiences an unplanned spike or sudden increase in demand, due to major theater warfare or a national emergency (also known as surge, reference DFARS 217.208-70(b) and DFARS 252.217-7001) and invokes surge: The Contractor is willing to work to meet and sustain this demand for quantity levels above and beyond normal peacetime requirements. The Contractor is required to provide the Government a surge plan (Appendix D, DI-MGMT-80969). After being notified of the surge demand in writing, the Contractor may see additional orders and/or will see the priority status elevated on current orders. The Contractor may do one or more of the following to fill the demand:

(a) The Contractor should maintain a certain level of safety stock of components to draw from to perform additional repair.

(b) Add additional shifts to increase production within the Contractor and with suppliers.

(c) The Contractor will work with the various manufacturing sites and their supply chains to expedite production. The contractor will be notified in advance of and be given the opportunity to negotiate; any expedite charges that might apply at the time of surge. Contractual requirements for production of this contract are addressed in Part I. The schedule and surge requirements will be on a best-effort basis.

11.2 Surge plans have four basic phases (assessment, execution, sustainment, exit/ termination) and the plan associated with the surged items requested need to address those phases. The Government will provide, in writing, the items on contract that are requested to be surged. That request will include the item, the quantity, and timeline with respect to delivery schedule with estimated termination dates when known.

11.3 Contractors will provide a plan that includes the identified surge items, how they are going to meet the requirement, timeline to implement the plan, ability to sustain the surge through termination, identify any limiting factors or supply chain risks that will impact current surge production and future requirements for identified items.

12.0 Over & Above (O&A) Requests

12.1 Over and above (O&A) work means charges not covered or separately priced in a contract line item. O&A Charges are Government directed tasks within scope of the contract but not specifically forecasted such as bird strikes, lightning strikes, FOD, dropped or damaged components, as well as Government directed actions beyond the scope of the current contract but do not require a change in the PWS or any contract clauses. O&A also includes items with non-routine repair request from service bulletins (SBs) or mandated work scope from airworthiness directives (ADs) that have been approved by the KC46A Chief Engineer. The Contractor shall perform all O&A documentation and processing. The Contractor shall provide all direct and indirect material costs, labor categories, labor hours, service quotes, equipment, tools, and other data to perform O&A tasks, when authorized in writing by the PCO or ACO. The Contractor shall obtain approval from the PCO prior to commencing work.

O&A shall adhere to DFARS 252.217-7028 and DFARS PGI 217.77.

13.0 Hardware Substitutions

13.1 The Contractor shall ensure that all part substitutions meet FAA airworthiness standards. The Contractor shall electronically notify the 448 SCMW Engineering of any hardware substitutions not directed or approved by the OEM or called out in the Commercial Maintenance Manual (CMM) before proceeding with the substitution.

14.0 Consumption Data

14.1 The Contractor shall track the rate of consumption and usage of spares and repair parts required for maintenance support. The Contractor shall inform the Government of spares or components that require repair or replacement. The Contractor shall submit a comprehensive parts usage history report to include the last two years of data upon request from the PCO. The Contractor shall develop and deliver a Parts Usage Report (Appendix D, DI-ILSS-81226).

15.0 Commercial Asset Visibility Air Force (CAVAF)

15.1 The contractor shall input the data IAW CAVAF Statement of Work (SOW) guide. CAVAF shall be the primary system of record for providing daily status of all Government owned assets located at Contractor repair facilities. Reporting within CAVAF shall not be limited to end items subject to repair but are to include assets stored as an inventory control point (ICP). Contractors are responsible for ensuring current User Guides are utilized by their respective facility IAW CAVAF Government Furnished Material Report (Appendix D, DI-MGMT-81634C).

15.2 Submission Requirements for CAVAF Access: The DD Form 2875 shall be completed and digitally signed by the Contractor CAVAF reporter requesting system access and submitted to the managing ICP CAVAF System Administrators within 10 days of contract award date. The 448 SCMW will provide the list of ICP CAVAF System Administrators upon contract award.

16.0 Operation Security (OPSEC)

16.1 OPSEC requirements are required to reduce program vulnerability from successful adversary collection and exploitation of critical information. OPSEC will be applied throughout the contract. Critical Information list will be provided by the Government. OPSEC surveys to measure the effectiveness of the OPSEC program will be conducted by the Government.

17.0 Supply Chain Risk Management (SCRM)

17.1 Contractor must provide a comprehensive SCRM Plan in accordance with the instructions to offeror prior to award. This plan must be maintained during performance of this contract, will be incorporated into the contract at award, and must illustrate executable processes for identifying supply chain risks as early as possible.

The SCRM plan (Appendix D, DI-MGMT-82256) will address the broad spectrum of supply chain risks that have the potential to jeopardize the integrity of products, services, people, and technologies; compromise intellectual property; disrupt the flow of product, materiel, information, and finances needed for continued Air Force operations; and/or drive materiel cost increases to the program. The plan and processes apply to the Contractor and their suppliers, subcontractors, associated integrators, and vendors, spanning the entirety of the supply chain from raw material stage to delivery of a finished product. All updates to the SCMR Plan should be submitted to CO on a yearly basis.

17.2 The SCRM plan must clearly address the following:

(a) Continuity of Operations (COOP) - Contractor will develop and/or update a

Continuity of Operations Procedure/Plan (COOP), which outlines the processes and actions to prepare for, and respond to, planned/unplanned supply chain challenges.

(b) Foreign Influence - The Contractor will disclose any Foreign Ownership, Control, or Influence (FOCI) for the purpose of initial or continued facility clearance eligibility. A Standard Form 328 Certificate Pertaining to Foreign Interest must be submitted to the Government cognizant security office.

(c) Cybersecurity - The Contractor will implement a cybersecurity protection of supply chain information plan and provide a copy to the U. S. Government. As part of this process, the Contractor will conduct early and continuous monitoring throughout the life of the agreement to prevent or reduce impacts of cyber vulnerabilities where adversaries are able to exploit, steal, alter, manipulate, interrupt, or destroy system functionality, information, or technology. The plan must:

1) Include a description of how the Contractor and any of the Contractor’s subcontractors will provide to the government a system security plan (or extract thereof) in accordance with the NIST Special Publication (SP) 800- 171, “Protecting Controlled Unclassified Information in Nonfederal Systems and Organizations” in effect at the time the solicitation is issued or as authorized by the contracting officer, to describe the Contractor’s unclassified information system(s)/network(s) where covered defense information associated with the execution and performance of this contract is processed, is stored, or transmits.

2) Include a description of how Contractor will protect the supply chain from exploitation due to the insertion of counterfeits/malware, unauthorized production, tampering, theft, insertion of malicious software and hardware, functionality alteration, and any other elements that would allow adversaries to gain unauthorized access to data, alter data, interrupt communications, or otherwise disrupt operations (Appendix D, DI-MISC-81832).

17.3 Inform the U. S. Government of any instances of unauthorized access and/ or compromise, such as those listed in item “b” to the Contractor’s digital information and parts and components.

18.0 Program Management Support

18.1 The Contractor shall establish a single-manager POC for program management, and one POC for contracting, having authority and responsibility for the overall effort. The intent of each single manager is to give the government agencies one point of contact for each prime contractor. The Contractor shall provide a Program Manager who has the authority and the necessary resources to accomplish the program performance requirements. The Program Manager shall be the Contractor’s POC to the Government. Responsibilities of the Program Manager include:

(a) Coordinating program requirements and information with the PCO, Program manager and Project manager members.

(b) Ensuring timely resolution of contract issues.

(c) Implementing corrective action in accordance with the terms and conditions of this contract.

19.0 Program Management Reviews

19.1 The Contractor Program Manager shall schedule and support PMRs, and support Air Force breakout sessions when requested. The Contractor and Government shall establish the schedule, agenda, and location of all PMRs. PMRs shall be scheduled at alternating Contractor and Government facilities if possible.

The government will be responsible for arranging for access to military bases for contractor personnel as required. If necessary, contractor will provide meeting agenda (Appendix D, DI-ADMN-81249C), minutes (Appendix D, DI-ADMN-81250C), and presentation material (Appendix D, DI-ADMN-81373).

19.2 The PMRs will provide a forum to review Contractor performance, Configuration Management issues, action items from previous PMRs, and any other program issues raised by the Contractor or the Government. The Contractor shall address program issues and formulate action plans to resolve issues / areas where the Contractor is not meeting contractual requirements in a timely manner. At a minimum, the following agenda topics shall be discussed at all PMRs:

(a) Performance Data

(b) Open Action Items

(c) Configuration Management/Service Bulletins/Airworthiness Directives

(d) Delivery and RTAT Reporting inclusive to serviceable shipped from contractor and unserviceable turned-in to contractor for exchange or repair

(e) Quality Control

(f) Obsolescence Issues

(g) Corrective Action Plans

(h) Program Risks

(i) Other topics of Interest or Concern

PMR invitees shall include the following:

(a) Contractor Program Manager

(b) Contractor Contract Representative

(c) Government Program/Project Managers

(d) Others as required/ requested by the Government

20.0 Repair Status Update

20.1 When requested, the Contractor will supply repair production report (Appendix D, DI-PSSS-81995A) updates twice per month, on the 15th and the 30th (or on the 28th for the month of February). On the occasion that these days fall on a holiday, the first business day following the holiday will apply. Repair status reporting for orders will be submitted to the PCO and 448 SCMW personnel in the following format:

(a) Induction Year

(b) NSN

(c) Part Number

(d) Nomenclature

(e) Serial Number

(f) Received Date

(g) Return Date

(h) Status

(i) Document # Received

(j) Document # Returned

(k) Comments

(l) Tracking by Carrier

21.0 Business Relations

21.1 During the course of this contract, the Government may enter relationships with other Contractors to provide services separate from but related to the work being performed under this contract. This may require interface and collaboration by the contract awardee(s) to support various requirements (as identified by the PCO, ACO, and/or other authorized government official). The Contractor shall cooperate fully with such cooperation requests to support the agency’s mission. All requests for information initiated by the Government or Contractor shall be in writing and submitted electronically via e-mail.

21.2 The Contractor may also be required to work with the incumbent and the Government to ensure continuity of operations to minimize any decreases in services and to prevent possible negative impacts on additional services. At the end of contract performance, the Contractor shall assist with any end of contract tasks or transition efforts if requested by the Government.

22.0 Airworthiness Directives (ADs), Service Bulletins (SBs) Incorporation, Government Inspections, Engineering changes and Modifications

22.1 The Contractor shall ensure that affected parts, including spare parts or piece parts associated with end item, are updated during AD and SB incorporation. The Contractor shall notify the Government of all applicable ADs, SBs, and Technical Directives which affect the form, fit, function, and interface configuration under contractor control.

23.0 Performance Objectives and Thresholds

23.1 The items listed in Table 23-1 serve as a may be used “pick-list” for development of each order issued against the IDIQ Contract. The Services Summary table may be tailored as necessary based on the requirements of each order (e.g., additional Performance [items], different Performance Threshold values [number of defects, etc.] and different Remedy values [resubmittal days, etc.]). Contractor performance shall be measured and assessed, using the Performance Requirements of each order. The Contractor service requirements are summarized into performance requirements that relate directly to the mission essential items. The performance threshold requirements describe the minimum acceptable levels of service for each requirement. In the event the performance requirement is not met, the Contractor shall be given time after notification to correct the unacceptable performance if such correction is possible. The Contractor shall immediately take corrective action in accordance with the performance threshold(s). In cases where the Contractor fails to implement corrective action, the PCO will take appropriate measures.

23.2 The Contractor shall ensure the performance and threshold requirements are achieved as identified in Table 23-1.

23.3 Surveillance Methods: The Supply Planner, FAA QAR, COR, and PCO will exercise surveillance over the performance requirements. The absence of any contract requirement from the SS (Table 23-1) shall not detract from this enforceability nor limit the rights or remedies of the Government under any other provision of the contract. The Contractor shall support the Supply Planner, FAA QAR, COR, and PCO surveillance methods as identified below:

(a) Periodic Inspection of Process or Output

(b) Random Sampling of Recurring Service Output

(c) 100 Percent Inspection of Output

(d) Customer Observation or Complaint

23.3.1 The Government will use the methods below to evaluate the Contractor’s performance for the listed program objectives. The Supply Planner, FAA QAR, COR, and/or PCO will monitor Contractor performance to determine if it meets the contract thresholds as set forth in the performance measures and this PWS.

Performance Objective PWS Ref Performance Standard Method of

Surveillance SS-1. All requests for information initiated by the Government or Contractor shall be in writing and submitted electronically via e-mail.

21.1 Emergency – respond within 2

business days.

Urgent Requests – respond within 5 business days.

Routine Requests – respond within 10 business days.

100%

SS-2. Each end-item delivered shall be FAA certified, in serviceable condition, and delivered to the Government defect free.

1.1; 1.3 100% of all end items shall be FAA certified and delivered to the Government in serviceable and defect free condition.

100%

SS-3. Furnish Data requirements that are specified in the Contract Data Requirements List (CDRL DD Form 1423)

Appendix D

95% of all data provided on time and accurate per the CDRL.

100%

SS-4. The Contractor shall meet the contractual delivery schedule.

1.3.b 100% of all end items are returned to the Government IAW the contractual delivery schedule.

100%

SS-5. The Contractor shall perform 100% inspection of Government Furbished Property (GFP) and shall report 100% of discrepancies incident to shipment.

1.3.a 100% of inspection of GFP and report 100% of discrepancies incident to shipment.

100%

Table 23-1

23.4 Contractor Performance Evaluation: The Contractor shall understand that the evaluation of performance will occur when the Supply Planner evaluates the service of the Contractor to determine whether it meets or not meets the performance measures of the contract.

23.4.1 SS-1through SS-5: The Contractor's failure to meet the requirement for this item shall result in the possibility of an unsatisfactory or marginal under the Contractor Performance Assessment Review (CPAR).

24.0 Surveillance Methods

24.1 The Contractor shall support the 448 SCMW and FAA QAR and COR surveillance methods as identified below:

(a) One hundred (100) percent inspection of the output.

(b) Periodic inspection of the process or output.

(c) Customer complaints.

NOTE:

The 448 SCMW, FAA QAR, COR will monitor Contractor performance to determine if it meets the contract thresholds as set forth in the performance measures and this

PWS.

25.0 Contractor Performance Evaluation

25.1 The Contractor shall be aware that the 448 SCMW, FAA QAR, and COR evaluate the performance of the Contractor to determine whether it meets the performance measures of the contract. In the event the performance measure is not met, the 448 SCMW, FAA QAR, and COR will issue written notification to the Contractor, PCO, and ACO when performance measure is not met. In those cases when corrective action is not taken by the Contractor, the PCO will take appropriate measures. Contract Performance Assessment Reports (CPAR) will be performed annually at a minimum for orders that meet DOD reporting thresholds.

26.0 Item Additions

26.1Items may be added to contract by a contract modification, for example but not limited to:

(a) Newly cataloged items

(b) Items that are newly developed

(c) Replacements for obsolete/DMS items

(d) Items that are identified during supportability reviews that have a direct impact to improving the platform, organizational maintenance events.

27.0 Item Deletions

27.1 The contracting officer has the right to cancel or delete items from the contract unilaterally. The contractor may recommend deletions. The contractor will be required to provide a proposal within 60 days to address the impact, if any, on price, schedule or other terms; the parties will negotiate a bilateral contract modification to a delivery order and/or the contract. If the Parties fail to reach agreement, it becomes subject to the Disputes Clause of the contract as applicable.

Examples of some possible deletions are for example but not limited to:

(a) Obsolete items

(b) Changes to government organic maintenance philosophy

(c) Supportability issues

28.0 Service Contract Report (SCR)

28.1 For task orders that meet reporting thresholds at DFARS 204.1703(a), the contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this order for the AF via a secure data collection site. The contractor is required to completely fill in all required data fields on the Service Contract Report (SCR) at https://www.SAM.gov.

28.2 Reporting inputs will be for the labor executed during the period of performance for each government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October* of each calendar year. Contractors may direct questions to the SAM.gov service desk. To document compliance, the contractor shall identify in the October MSR that this reporting has been accomplished.

*Reporting Period: Contractors are required to input data by 31 October of each year.

28.3 Uses and Safeguarding of Information: Information from the secure website is considered to be proprietary in nature when the order number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor’s name and order number associated with the data.

28.4 User Guide: Data for Air Force service requirements must be input at www.sam.gov. A quick start user guide is available at on the SAM.gov website at https://sam.gov/content/help. In addition, a full user guides for contractors and government personnel are available at https://sam.gov/content/help.

Appendix A – Acronyms

ACO Administrative Contracting Officer AD Airworthiness Directive https://www.sam.gov/ http://www.sam.gov/ https://sam.gov/content/help https://sam.gov/content/help

AFB Air Force Base AFI Air Force Instruction BER Beyond Economical Repair BPR Beyond Physical Repair CAVAF Commercial Asset Visibility Air Force CoC Certificate of Conformance CPAR Contractor Performance Assessment Report DFARS Defense Federal Acquisition Regulation Supplement DLR Depot Level Repairable FAA Federal Aviation Administration FAR Federal Acquisition Regulation FAR Federal Aviation Regulation FMS Foreign Military Sales GFP Government Furnished Property IAW In Accordance With O&A Over & Above OEM Original Equipment Manufacturer OPSEC Operational Security PCO Procurement Contracting Officer PMR Program Management Review PQDR Product Quality Deficiency Report PWS Performance Work Statement QAR Quality Assurance Representative R&R Remove & Replace RFI Ready for Issue RTAT Repair Turn Around Time SB Service Bulletin SOW Statement of Work USAF United States Air Force

APPENDIX B: Definitions Act of Nature: Events that are beyond the control of the Contractor or the Government, e.g., lightning strikes, bird strikes, and hail damage.

Administrative Contracting Officer (ACO): The Government person responsible for overall administration of the contract.

Aircraft: Includes airframe, powerplant(s), and mission systems.

Airframe: The basic B767C, cockpit avionics, crew communications, and exterior structural components which includes exterior radome panels, antennas, front and rear fairings, and mounting frames.

Base Closure Dates: Any day the base closes other than on a National Holiday (i.e., the day after Thanksgiving).

Beyond Economical Repair: a part should not be restored to a serviceable condition because the repair costs would exceed an agreed-upon percentage of the part’s total acquisition cost.

Beyond Physical Repair: a repair item that cannot be returned to service due to excessive damage or component obsolescence regardless of cost.

Commercial Technical Directives: Special instructions and efforts (service, repairs, modifications, and inspections) such as those required by Federal Aviation Administration (FAA) Airworthiness Directives, airframe, engine, and component manufacturer's service bulletins. There are mandatory and discretionary technical directives.

Contract Manager: Contractor personnel who shall be responsible for the performance of the work and shall have full authority to act for the Contractor on all matters relating to the performance of the contract.

Contractor: Prime Contractor for this effort.

Data: All management, scientific engineering and logistics information, reports, and documentation that is required.

Defect: Any nonconformance of a characteristic with specified requirements.

Engine: The complete basic engine as specified in applicable Technical Order (T.O.)

handbooks listed in the work specification.

Federal Aviation Administration (FAA) Certified: The contractor shall provide acceptable documentation that includes a statement confirming all items demonstrate appropriate certification to meet contract requirements. Acceptable documentation is an FAA Form 8130-3, Airworthiness Approval Tag or Certificate of Conformance with information equivalent to information on FAA Form 8130-3.

Federal Holiday: Federal law (5 U.S.C. 6103(a)) establishes the following public holidays for Federal employees. When a holiday falls on a non-workday -- Saturday or Sunday -- the holiday usually is observed on Monday (if the holiday falls on Sunday) or Friday (if the holiday falls on Saturday). These holidays include New Year’s Day, Birthday of Martin Luther King, Jr., Washington’s Birthday, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.

Inspect or Check: An examination of an item to determine identity, condition, and proper installation.

Over and Above (O&A): Charges not covered or separately priced in a contract line item. O&A Charges are Government directed tasks within scope of the contract but not specifically forecasted such as: bird strikes, lightning strikes, FOD, dropped or damaged components, as well as Government directed actions beyond the scope of the current contract but do not require a change in the PWS or any contract clauses.

Overhaul: Disassembly, cleaning, assembly of all required components, and restoration to a completely serviceable condition as prescribed by OEM CMM or other maintenance serviceability standards.

Parts: Essential elements, components, or subassemblies of an item.

Parts Manufacturer Approval: A combined design and production approval for modifications and replacement articles. It allows a manufacturer to produce and sell these articles for installation on type certificated products. FAA orders 8110.42 and

8120.22 prescribe the approval procedures for FAA personnel and guides applicants in the approval process.

Procuring Contracting Officer: The individual authorized to enter contracts for supplies and services on behalf of the Government.

Product Quality Deficiency Report: To determine the cause of discrepancies, affect corrective action and prevent recurrences.

Quality Systems: Model for Quality Assurance in Production, Installation, and Servicing.

Repair: The restoration or replacement of parts or components of material as necessitated by wear and tear, damage, or failure of parts to maintain the specific items of material in efficient operating condition.

Appendix C: Federal Aviation Regulations (FAA FAR Title 14)

Publication Number Title Applicability FAA FAR Title 14 Part 25 (14 CFR Part 25)

Airworthiness Standards: Transport Category Airplanes Mandatory

FAA FAR Title 14 Part 233(14 CFR Part 33) Airworthiness Standards: Aircraft Engines Mandatory

FAA FAR Title 14 Part 43 (14 CFR Part 43)

Maintenance, Preventive Maintenance, Rebuilding, and Alternation Mandatory

Appendix D: Contract Data Requirement List (CDRL)

The Contractor shall submit all reports required within this PWS in a format compatible with Government systems. The Contractor shall obtain Government approval of all reporting formats required within this PWS prior to the first delivery date. The Contractor shall deliver all reports in electronic format unless otherwise specified.

CDRL Form 1423 will provide data requirements and specific acceptance criteria.

Description CDRL Paragraph

Reference Data Item

Description (DID) Delivery Schedule

Acquisition and Sustainment Data Package (ASDP) Teardown Deficiency Report

A001 2.1 DI-PSSS-81534B As required

Inventory/Utilization Data Report A002 2.1 DI-MISC-81107A As required Quality Deficiency Report A003 6.1 DI-QCIC-80736 As required Material Data Report A004 8.1 DI-FNCL-82009A As required Production Surge Plan A005 11.1 DI-MGMT-80969 As required

Counterfeit Prevention Plan A006 17.2.C.2 DI-MISC-81832 As required

Commercial Asset Visibility Air Force (CAV AF)/ Government Furnished Material Report

A007 15.1 DI-MGMT-

81634C

As required

Meeting Agenda A008 19.1 DI-ADMN-81249C As required Meeting Minutes A009 19.1 DI-ADMN-81250C As required

Presentation Material A010 19.1 DI-ADMN-81373 As required Contract Depot Maintenance (CDM) Monthly Production Report

A011 8.1 DI-PSSS-81995A As required

Supply Chain Risk Management (SCRM) A012 17.1 DI-MGMT-82256 As required

Appendix E: Estimated Workload Data

Flying hour estimates and scheduled maintenance projection estimates are for planning purposes only and are subject to change. Both flying hours and maintenance projections are subject to the availability of funding.

Flying Hour and Aircraft Estimates

By Year 23 24 25 26 27 28 29 30

Hours 30,600 30,332 34,380 42,214 81,318 86,304 94,572 113,036

Expected Aircraft 74 92 107 120 135 150 164 179

Planned Aircraft 82 102 118 133 150 166 179 179

DATE: 24 September 2025
Table of Contents
Section I – General Information
1.0 Description of Services
2.0 Government Furnished Property (GFP) Beyond Economical Repair (BER)
3.0 Procurement and Stocking
4.0 Parts Manufacture Authority Parts
5.0 Warrantied Items
6.0 Deficiency Reporting
7.0 Shelf-Life Items
8.0 Demand Data Report
9.0 Packaging, Handling, Storage & Transportation (PHS&T)
10.0 Environmental Management
11.0 Surge Operations
12.0 Over & Above (O&A) Requests
13.0 Hardware Substitutions
14.0 Consumption Data
15.0 Commercial Asset Visibility Air Force (CAVAF)
16.0 Operation Security (OPSEC)
17.0 Supply Chain Risk Management (SCRM)
18.0 Program Management Support
19.0 Program Management Reviews
20.0 Repair Status Update
21.0 Business Relations
22.0 Airworthiness Directives (ADs), Service Bulletins (SBs) Incorporation, Government Inspections, Engineering changes and Modifications
23.0 Performance Objectives and Thresholds
24.0 Surveillance Methods
NOTE:
25.0 Contractor Performance Evaluation
26.0 Item Additions
27.0 Item Deletions
28.0 Service Contract Report (SCR)
Appendix A – Acronyms
APPENDIX B: Definitions
Appendix C: Federal Aviation Regulations (FAA FAR Title 14)
Appendix D: Contract Data Requirement List (CDRL)
Appendix E: Estimated Workload Data

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