Performance_Work_Statement.pdf

PERFORMANCE WORK STATEMENT

(PWS)

for

420 SCMS LOGISTIC AND DATA SERVICES

FOR SPORADIC AND HIGHLY VARIABLE

DEMAND ITEMS AND DEPOT LEVEL

REPARABLE (DLR) SPARES

11 July 2017 PR Number: FD2030-17-01117

Prepared by:

April Anderson

420 SCMS/GUNAA

3001 Staff Drive Suite 1AI/87A

Tinker Air Force Base, Oklahoma DSN: 336-3747; Commercial: (405) 736-3747

TABLE OF CONTENTS

1 SECTION I – DESCRIPTION OF SERVICES/GENERAL INFORMATION

1.1 Purpose

1.2 Scope

1.2.1 Reports and Analyses

1.2.2 Sporadic Demand and Highly Variable Inventory Model………... ………5

1.3 Reference Documents

1.4 Contractor Taskings and Requirements

1.4.1 Mirror Buy and Repair Requirements

1.4.2 Recurring Data Queries and Analysis

1.4.2.1 Readiness Based Leveling (RBL) Levels

1.4.2.1.1 RBL Charts

1.4.2.1.2 RBL Push Data

1.4.2.2 Demand Forecast Accuracy

1.4.2.3 Insurance/Numeric Stockage Objective (NSO) Items

1.4.2.4 Automated Budget Compilation System (ABCS) Reports

1.4.2.5 Sporadic Demand and Highly Variable Inventory Model

1.4.2.5.1 Produce Non-Forecast-Based Inventory Levels for

Sporadic Demand DLR Spares and AF-Managed Consumables

1.4.2.5.2 Produce Non-Forecast-Based Inventory Levels for

Highly Variable Demand DLR Spares and AF- Managed Consumables

1.4.3 Nonrecurring Taskings

1.4.3.1 Nonrecurring Data Queries and Reports

1.4.3.2 Targeted Issue Data Queries and Analysis

1.4.3.3 Requisition Objective

1.4.3.4 Readiness Based Sparing Analysis

1.4.3.4.1 Item Program Change Data Queries and Analysis . 11

1.4.3.4.2 Limited Funding Readiness

1.4.3.5 Targeted Intensive Management Queries

1.4.3.6 Limited Funding Constraint Analysis

1.4.3.7 Aircraft Availability and Sustainment Models

1.5 Contractor Experience

1.5.1 Program Manager (PM)

1.5.2 Senior Technician

1.5.3 Sporadic Demand and Highly Variable Inventory Model Contractor

Experience

1.6 Meetings and Reviews

1.6.1 Initial Contract Performance Reviews (Kick-Off Meetings)

1.6.2 Performance Evaluation Meetings

1.7 Presentations and Briefings

1.8 Program Management

1.9 Expertise and Professional Services

1.10 Period of Performance

1.11 Government Inspection and Acceptance of Deliverables

1.12 Green Procurement Program Determination

1.13 Monthly Status Reports (MSRs)

1.14 Report Delivery Schedule

1.15 Special Considerations

1.15.1 Security

1.15.2 Government Systems

1.15.3 Security Clearance

1.15.4 Automated Information Systems (AIS)

1.15.5 Non-Disclosure Agreements

1.16 Government-Furnished Supplies, Equipment and Software

1.17 Safety and Health Requirements

1.17.1 Safety and Health Provisions

1.17.2 Mishap Notifications

1.17.3 Applicable Regulations and Air Force Instructions

1.17.4 Base Safety

1.18 Continuation of Essential Services

1.19 Government Quality Assurance Surveillance Support

1.20 Contractor Manpower Reporting Application (CMRA)

1.21 Combating Trafficking in Persons

1.22 Sexual Harassment and Sexual Assault Prevention

2 Section II – Services Summary (SS)

2.1 Contractor Service Requirements

2.2 Services Inspections

3 Section III – Government-Furnished Property and Services

3.1 Government Program and Contract Management

3.1.1 448 SCMW Program Management

3.1.2 Government Site Project Managers

3.1.3 Government Contract Management

3.1.4 Contracting Officer’s Representative (COR)

3.2 Government Hours of Operation and Holidays

3.3 Emergency Medical Services

Appendix I – Acronyms

1 SECTION I - DESCRIPTION OF SERVICES/GENERAL INFORMATION

1.1 Purpose

The purpose of this effort is to acquire logistics services to provide logistics analyses and reports to support Depot Level Reparable (DLRs) Spares and Air Force- (AF-) Managed Consumables and to further develop, test, transition, and refine innovative, non-forecast-based, inventory stockage methodologies for highly variable demand and sporadic demand items and to support Air Force implementation of such methodologies in current legacy systems as well as possible future advanced planning systems. This requirement supports all AF-managed items maintained at Hill Air Force Base (AFB), Tinker AFB, and Robins AFB. In support of DLR Spares and AF-Managed Consumables required tasks may include: Analyzing, researching, reporting, information gathering, tracking, organizing, developing, coordinating, and reviewing data.

Additionally, this effort involves estimating changes in backorders and the resulting issues and stockage effective measures that result from changes in AF operations or policies. Traditional methods for managing items with infrequent or highly variable demand often suffer from extremely high forecast error, and, as a result, generate excess inventory and poor customer service. Under the Sporadic Demand and Highly Variable Demand Inventory Models, the Air Force is pursuing the development and implementation of advanced inventory management methods that specifically address these challenging demand patterns, based on optimization and risk management techniques, not forecasting. The methods enable a three-way trade-off among customer wait time, inventory value, and procurement and repair workload, providing a more optimal solution to meet business objectives. These advanced methods are mathematically intensive and require a modeling and simulation capability to simulate performance using randomized and historical replay based on five or more years of demand history, as well as dynamic levels updates. The Air Force requires the services of subject matter experts to further develop, test, transition, and refine these innovative methodologies for highly variable and sporadic demand items to improve the Air Force’s inventory performance.

The primary effort shall be performed at the Contractor's facility, however, Contractor employees shall be granted access to Hill, Tinker, Robins and WP AFBs, as needed, and upon approval of the Government COR(s), to retrieve data.

1.2 Scope

This Performance Work Statement (PWS) describes the processes necessary to provide the 448th Supply Chain Management Wing (SCMW) with the following:

1.2.1 Reports and Analyses

These reports and analyses will cover current and future AF supply requirements, base and depot leveling, and budgetary reports and will provide comparative analyses based on past forecasting and actual rates. This PWS will also allow a provision to supply other reports and analyses as needed. This process will provide the needed way forward on upcoming changes or potential changes to the supply systems and requirements. These taskings will require the ability on day one of the performance period to mirror the Secondary Item Requirements System (SIRS/D200A); Central Secondary Item System (CSIS/D200N); Readiness Based Leveling (RBL) model; and the total Readiness Spares Packages (RSP) requirements produced by Requirements Execution and Allocation Logistics Module of the Weapon System Management Information System (WSMIS/REALM/D087H). The D200A emulation requires the use and exact duplication of Aircraft Availability Model (AAM) as well as all of the other demand planning, inventory planning and supply planning logic contained in D200A.

1.2.2 Sporadic Demand and Highly Variable Demand Inventory Models

These models will provide advanced inventory modeling services for highly variable and sporadic demand items to improve the Air Force’s inventory performance, requiring the development and refinement of mathematically-intensive algorithms and a simulation capability using randomized and historical replay based on five or more years of demand history, as well as dynamic levels updates, to improve the Air Force’s performance in these areas:

Operational activities, as measured by materiel availability, customer wait time and aircraft availability;

Materiel resource stewardship, as measured by on-hand inventory and annual buy and repair obligations; and

Workload, as measured by the number of annual procurement and repair actions.

1.3 Reference Documents

The following documents are considered reference documents under this requirement, but are not contractual requirements:

• AFMCMAN 23-101, General D200A/N Information, 17 Nov 16

• AFI 23-101, Air Force Materiel Management, 12 Dec 16

• AFMAN 23-122, Material Management Procedures, 9 Feb 16

• AFMCMAN 23-XX, Budget Process for Secondary Items Manual and Automated

Budget Compilation System (D075) File Maintenance Instructions (DRAFT); and

• DODMAN 4140.01, Volume 2, DoD Supply Chain Material Management

Procedures: Demand and Supply Planning, 10 Feb 14 and subsequent

The Contractor shall obtain the forms and publications expressly required to perform the work in this contract at www.e-publishing.af.mil. In the event that a form or publication is not available, the Contracting Officer’s Representative (COR) will provide the form, instruction, or publication upon the Contractor’s written request (e-mail is acceptable).

http://www.e-publishing.af.mil/

1.4 Contractor Taskings and Requirements

The Contractor shall provide all labor, materials, equipment, transportation, services, and incidentals necessary to provide 448th Supply Chain Management Wing (SCMW) decision makers the tools necessary to manage the budgetary requirements for DLR Spares and AF-Managed Consumables and the inventory requirements for highly variable and sporadic demand items utilizing advanced, non-forecast-based, inventory modeling techniques that consider trade-offs between inventory investment, customer performance and buy and repair workload. The Contractor shall produce trade-off curves depicting various inventory investment options with the expected customer wait time plotted on the vertical axis, inventory cost plotted on the horizontal axis and the amount of buy and repair workload depicted by using lines of constant workload with multiple lines on the trade-off curve graph (each line should represent a different workload investment option). The Contractor shall have the ability to estimate changes in backorders and the resulting issues and stockage effective measures that result from changes in AF operations or policies. In the performance of recurring and nonrecurring taskings, the Contractor shall capture quarterly or annual extracts from Requirements Management System (RMS), Automated Budget Compilation System (ABCS), Central Secondary Item Stratification (CSIS) and RBL and shall maintain the tools and expertise required to query and analyze the data.

1.4.1 Mirror Buy and Repair Requirements

The Contractor shall have the capability to mirror the buy and repair requirements produced by the following:

• The Secondary Item Requirements System (SIRS/D200A); and

• The buy and repair budget for Central Secondary Item System (CSIS/D200N) stratification products.

1.4.2 Recurring Data Queries and Analysis

The Contractor shall provide recurring standard data queries, reports and analysis efforts in conjunction with the RMS cycles. These will include, but not be limited to:

1.4.2.1 Readiness Based Leveling (RBL) Levels

The Contractor shall extract and stratify RBL levels and shall analyze changes as required.

1.4.2.1.1 RBL Charts

The Contractor shall prepare and provide Microsoft PowerPoint bar charts that show the RBL level changes for the current quarter and for the three previous quarters for all three centers (Tinker AFB, Hill AFB and Robins AFB).

1.4.2.1.2 RBL Push Data

The Contractor shall perform data pulls of all RBL levels to be pushed. After RBL re-computes, but before RBL pushes, the Contractor shall prepare a report for review by the 448 SCMW to show the level changes by base and by depot.

1.4.2.2 Demand Forecast Accuracy

The Contractor shall generate an annual Demand Forecast Accuracy cost analysis by simulating the impact changes in demand rates had on the D200 computation (comp).

This analysis is a comparison between the baseline comp and the simulated comp, using the previous year's rates. The Contractor shall utilize a D200 emulator to perform this analysis.

1.4.2.3 Insurance/Numeric Stockage Objective (NSO) Items

The Contractor shall identify Insurance/NSO items with buy and repair requirements, utilizing an ABCS flat file provided by the Government. When requested by the 448 SCMW, the Contractor shall provide supporting data and shall analyze the results.

1.4.2.4 Automated Budget Compilation System (ABCS) Reports

The Contractor shall extract and stratify ABCS buy and repair requirements by pulling information from the Interrogation Requirements Information System (IRIS) website of D200F Applications, Programs, and Indentures (API) Past and Future Program data and shall consolidate the information into a Microsoft Excel report to provide a snapshot of the programmatic changes between cycles as well as Fiscal Year (FY) to FY for Trend Analysis.

1.4.2.5 Sporadic Demand and Highly Variable Demand Inventory Models

1.4.2.5.1Produce Non-Forecast-Based Inventory Levels for Sporadic Demand DLR Spares and AF-Managed Consumables

The contractor shall provide all the necessary administrative, professional, and technical support required to implement a non-forecast-based, sporadic demand, inventory model for the Air Force to include the following:

• Maintain the ability to produce inventory levels for sporadic demand items using a non-forecast-based, risk management approach that sets minimum and maximum buy and repair inventory levels considering trade-offs between inventory investment, customer support, and procurement and repair workload. The inventory model shall consider the item’s price and maximum demand over a 5-year or longer period and shall set minimum and maximum buy and repair levels across all items, utilizing advanced inventory optimization techniques to enable optimal performance and trade-off decisions in the areas of inventory investment, customer support and procurement and repair workload. The Contractor shall maintain the ability produce trade-off curves depicting various inventory investment options with the expected customer wait time plotted on the vertical axis, inventory cost plotted on the horizontal axis and the amount of buy and repair workload depicted by using lines of constant workload with multiple lines on the trade-off curve graph (each line should represent a different workload investment option).

• Maintain an inventory simulation capability to assess the expected customer wait time, on-hand inventory value, buy and repair obligations and the number of buy and repair actions which will be generated using a particular set of levels generated from the sporadic demand inventory model. The simulation must have the ability to assess performance over randomized demand sequences as well as a historical replay of actual item demand patterns. Configure the non-forecast-based, sporadic demand, inventory model for the Air Force environment. The contractor shall work with the Air Force to configure the model for the Air Force environment. The contractor shall educate the Air Force on the available model parameters. The contractor shall perform analysis to determine how different parameter settings influence inventory performance and shall advise the Air Force on recommended settings for these parameters.

• Map Air Force data elements to model input requirements. The contractor shall provide the Air Force with a list and description of model input data requirements and shall work with the Air Force to identify the appropriate sources for these data elements within the Air Force's standard systems. The contractor shall support the Air Force in automating the data collection process.

• Support the Air Force in integrating model outputs into its requirements systems.

The contractor shall provide the Air Force with a list and description of model outputs and shall train Air Force users and decision-makers in applying them to inventory management. The contractor shall help the Air Force identify the appropriate points for integrating model results into the Air Force's standard systems and shall support the Air Force in automating the integration of results.

• Test and validate the implementation of the non-forecast-based, sporadic demand, inventory model. The contractor shall perform testing and validation of operations and results as implemented within the Air Force environment and shall identify any required changes in configuration and integration. The contractor shall identify and collaborate with the government point of contact (POC) to prioritize any potential enhancements to the model or to the Air Force's operating procedures.

• Customize non-forecast-based, sporadic demand, inventory model to satisfy specific Air Force requirements. The contractor shall customize the model as necessary to provide any required functionality identified during testing and validation. The contractor shall support enhancements to the model.

• Support organizational change management through training and technical support. The contractor shall support the Air Force's change management process for implementing the non-forecast-based, sporadic demand, inventory model by providing technical information in the form of briefings, white papers, and other documentation.

• Make production runs of the non-forecast-based, sporadic demand, inventory model after implementation. The contractor shall make production runs of the model on a quarterly basis, including one full production run and three quarterly adjustment runs per year.

• Provide ongoing training and technical support. The contractor shall provide one on-site and one via teleconference session per performance period with Air Force users and decision-makers. The contractor shall provide technical support for users and decision-makers Monday through Friday, except Federal holidays, from 8:00 am to 4:00 pm Central Time.

1.4.2.5.2 Produce Non-Forecast-Based Inventory Levels for Highly Variable Demand DLR Spares and AF-Managed Consumables

The contractor shall provide all the necessary administrative, professional, and technical support required to implement a non-forecast-based, highly variable demand, inventory model for the Air Force to include the following:

• Maintain the ability to produce inventory levels for highly variable demand items using a non-forecast-based, risk management approach that sets minimum and maximum buy and repair inventory levels considering trade-offs between inventory investment, customer support, and procurement and repair workload.

The contractor shall ensure the inventory model does not rely on standard theoretical distributions (e.g., Poisson, negative binomial) for modeling of lead time demand. The contractor shall model lead time demand using empirical probability distributions of demand sizes and inter-arrival times and using the actual demand histories for each item and thereby improving the fit of the model to the actual environment, eliminating the reliance on poor fitting models and assumptions and improving the quality of inventory investment decisions. The contractor shall ensure the analytical model sets minimum and maximum buy and repair levels across all items, utilizing advanced inventory optimization techniques and the levels should be evaluated in a robust simulation environment that randomizes actual demand histories over multiple simulation runs to enable optimal performance and trade-off decisions in the areas of inventory investment, customer support, and procurement and repair workload.

• Maintain an inventory simulation capability to assess the expected customer wait time, on-hand inventory value, buy and repair obligations and the number of buy and repair actions which will be generated using a particular set of levels generated from the highly variable demand inventory model. The simulation must have the ability to assess performance over randomized demand sequences as well as a historical replay of actual item demand patterns.

• Configure the non-forecast-based, highly variable demand, inventory model for the Air Force environment. The contractor shall work with the Air Force to configure the model for the Air Force environment. The contractor shall educate the Air Force on the available model parameters. The contractor shall perform analysis to determine how different parameter settings influence inventory performance and shall advise the Air Force on recommended settings for these parameters.

• Map Air Force data elements to model input requirements. The contractor shall provide the Air Force with a list and description of model input data requirements and shall work with the Air Force to identify the appropriate sources for these data elements within the Air Force's standard systems. The contractor shall support the Air Force in automating the data collection process.

• Support the Air Force in integrating model outputs into its requirements systems.

The contractor shall provide the Air Force with a list and description of model outputs and shall train Air Force users and decision-makers in applying them to inventory management. The contractor shall help the Air Force identify the appropriate points for integrating model results into the Air Force's standard systems and shall support the Air Force in automating the integration of results.

o The contractor shall develop methodologies for model results to be integrated with the Requirements Review Depot Determination (R2D2), depot capacity planning process and ensure model outputs enable the R2D2 process, as well as downstream customers and processes.

o The contractor shall develop methodologies for model results to be integrated into buy and repair budgeting processes and ensure model outputs enable budgeting requirements, as well as downstream customers and processes.

• Test and validate the implementation of the non-forecast-based, highly variable demand, inventory model. The contractor shall perform testing and validation operations and results as implemented within the Air Force environment and shall identify any required changes in configuration and integration. The contractor shall identify and collaborate with the government point of contact (POC) to prioritize any potential enhancements to the model or to the Air Force's operating procedures.

• Customize non-forecast-based, highly variable, inventory model to satisfy specific Air Force requirements. The contractor shall customize the model as necessary to provide any required functionality identified during testing and validation. The contractor shall support enhancements to the model.

o The contract shall assess customer performance using aircraft availability metrics in addition to the standard customer wait time and materiel availability metrics.

• Support organizational change management through training and technical support. The contractor shall support the Air Force's change management process for implementing the non-forecast-based, highly variable demand, inventory model by providing technical information in the form of briefings, white papers, and other documentation.

• Make production runs of the non-forecast-based, highly variable demand, inventory model after implementation. The contractor shall make production runs of the model on a quarterly basis, including one full production run and three quarterly adjustment runs per year.

• Develop and analyze the feasibility of implementing a Multi-Indenture Multi- Echelon (MIME) version of the non-forecast-based, highly variable demand, inventory model.

• Provide ongoing training and technical support. The contractor shall provide one on-site and one via teleconference session per performance period with Air Force users and decision-makers. The contractor shall provide technical support for users and decision-makers Monday through Friday, except Federal holidays, from 8:00 am to 4:00 pm Central Time.

1.4.3 Nonrecurring Taskings

When required by the 448 SCMW, the Contractor shall perform the following nonrecurring taskings:

1.4.3.1 Nonrecurring Data Queries and Reports

The Contractor shall perform customized data queries and analyses to support audit responses, high priority management inquires, process improvement efforts, and other such specialized taskings.

1.4.3.2 Targeted Issue Data Queries and Analysis

The Contractor shall assess client requirements, design necessary data queries, stratify data, and analyze results for targeted issues. Taskings may include issues such as demilitarization coding, Aircraft Availability Improvement Program (AAIP), and quantifying the impact of backorders.

1.4.3.3 Requisition Objective

The Contractor shall capture and process base-level supply transactions to explore the root causes of variability in the requisition objectives.

1.4.3.4 Readiness Based Sparing Analysis

The Contractor shall maintain the capability to evaluate logistics performance from a readiness based perspective and shall provide analyses. The Contractor shall perform taskings that may include evaluations such as:

1.4.3.4.1 Item Program Change Data Queries and Analysis

The Contractor shall analyze the impact of changes in item programs for flying hours, engine overhauls, and programmed depot maintenance for specific weapon systems and groupings of required items.

1.4.3.4.2 Limited Funding Readiness

The Contractor shall assess the readiness impact of alternative approaches to limited funding situations.

1.4.3.5 Targeted Intensive Management Queries

The Contractor shall query data systems such as RMS, CSIS, RBL and ABCS to single out items for intensive research and management. Targeted groups may include items with 100% condemnations, items with specific categories of additives, and items with significant changes in given rates and factors between RMS cycles. The Contractor shall utilize Stock Control and Distribution System (D035) and Air Force Identification System (D043 and D143) for queries.

1.4.3.6 Limited Funding Constraint Analysis

The Contractor shall provide analyses using the limited funds tool.

1.4.3.7 Aircraft Availability and Sustainment Models

The Contractor shall provide data analyses of AAM and ASM to project D200A item requirements.

1.5 Contractor Experience

The Contractor shall provide experienced technical and analytical personnel to support the requirements of this PWS. At a minimum the Contractor shall provide a program manager and senior technician(s) with the following minimum level of expertise, knowledge and capabilities:

1.5.1 Program Manager (PM)

- 10 years of experience managing workload across multiple locations.

- 10 years of experience in logistics analysis and reporting across multiple locations.

The Contractor shall provide a PM who can read, write, speak, and understand English fluently.

1.5.2 Senior Technician

- 10 years combined experience supporting a sustainment environment such as military depot or equivalent. Experience shall include:

• Expert knowledge in mathematics with an emphasis in statistical analysis;

• Subject matter expertise in D200A, D200N, RBL and RSP modeling and mirroring;

• The ability and expertise to pull data from across multiple platforms; and

• Expert knowledge in Visual Basic.

1.5.3 Sporadic Demand and Highly Variable Inventory Model Contractor

Experience

The contractor shall provide a sufficient number and skill mix to accomplish the tasks outlined, with the following specialized knowledge and experience: The principal investigator and analysts selected for the performance of this PWS must have design and modeling experience in the Sporadic Demand and Highly Variable Inventory Models. The analysts must have a demonstrated background in mathematical modeling, scientific computer programming, and Air Force supply chain management.

1.6 Meetings and Reviews

The Contractor shall be required to participate in meetings and reviews in support of this PWS. Participation will require preparation and presentation of briefings and discussion of meeting topics. Attendance may be in person, via telephone, or by Video Teleconference.

The meetings will include weekly teleconferences, travel to both Tinker AFB and Wright Patterson AFB once a year for training (both models trained in a single trip) and one yearly trip to both Tinker AFB and Wright Patterson AFB for a meeting to address issues, conduct process improvements and plan upcoming activities. The method of attendance shall be at the discretion of the 448 SCMW.

1.6.1 Initial Contract Performance Reviews (Kick-Off Meetings)

The Contractor shall participate in a Kick-Off Meeting at Tinker AFB within 30 calendar days after contract award and within 30 calendar days before the start of each optional performance period, if exercised, to ensure all parties understand the requirements and their responsibilities. The 448 SCMW will notify the Contractor of the method of attendance within five (5) business days after award, or within five (5) business days after exercise of an option, if applicable. This meeting shall also be used to discuss progress and achievements made during the preceding performance period, if applicable, as well as any issues requiring the attention of the 448 SCMW. During Kick- Off Meetings, the Contractor shall demonstrate how the he will meet all the requirements of this PWS. For Sporadic Demand and Highly Variable Inventory Model requirements, the contractor shall provide meeting agendas and meeting minutes, shall prepare meeting briefing charts, and shall track action items associated with the aforementioned meetings.

1.6.2 Performance Evaluation Meetings

The Contractor shall be required to meet with the 448 SCMW and the Contracting Officer (CO) during the performance period of the contract for Performance Evaluation Meetings. Meetings will be as often as necessary as determined by the CO, a minimum of 2 trips a year for Sporadic and Highly Variable Demand (independent of other travel);

one for training and one for CPI and planning.

1.7 Presentations and Briefings

When required by 448 SCMW, the Contractor shall assist in preparing and shall present presentations and briefings.

1.8 Program Management

The Contractor shall annotate progress made on the Monthly Status Report (MSR). The COR will evaluate and monitor progress made by the Contractor in accomplishing the requirements of this PWS each month by reviewing the MSR.

1.9 Expertise and Professional Services

The Contractor shall furnish professional and technically qualified personnel to perform the services covered by this PWS. The Contractor shall be responsible for management and supervision of Contractor personnel. The Contractor shall identify a Technical Lead, who shall serve as the primary point of contact for all technical aspects of the required work. This person shall also be a prime provider of the required technical services. No personal services shall be performed. Contractor employees shall identify themselves as Contractor personnel by introducing themselves, or by being introduced, as Contractor personnel and by displaying distinguishing badges or other visible identification while on an installation. In addition, Contractor personnel shall appropriately identify themselves as Contractor employees in telephone conversations and formal and informal written correspondence. The Contractor shall ensure that Contractor personnel maintain open and professional communication with Government personnel. Contractor personnel shall present a professional business casual appearance and good customer service skills.

1.10 Period of Performance

The performance period of this requirement is five (5) years, comprised of a one- (1-) year basic period and four (4) one- (1-) year option periods.

1.11 Government Inspection and Acceptance of Deliverables

The COR will have the right to reject or to require correction of any deficiencies found in deliverables. In the event of rejection of any deliverable, the COR will notify the Contractor in writing of the specific reasons why the deliverable was rejected. The Contractor shall have 10 business days to correct the rejected deliverable and to resubmit to the COR for re-inspection. If the COR provides no comments within 10 business days of deliverable receipt, the deliverable will be deemed to have been accepted by the Government. The COR will notify the contractor within 10 business days if the government requires additional time to review submissions. Additional time for correction by the Contractor may be granted by the COR on a case-by-case basis.

1.12 Green Procurement Program Determination

The Contractor shall, in the execution of this requirement, observe and adhere to Department of Defense (DoD) and Environmental Protection Agency regulations and requirements for use and disposal of recyclable materials. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities. The Contractor shall follow the instructions and guidance as written in the Green Procurement Policy.

1.13 Monthly Status Reports (MSRs)

The Contractor shall develop, maintain and deliver an MSR to summarize the progress and status of each tasking accomplished each month. The Contractor shall provide MSRs to the Government PM, COR, CO and, if applicable, to the Contracting Specialist, via email, in an electronic format that is compatible with Government software. The format for the reports will be an agreed upon format between the PM, COR and the Contractor during the initial Kick-Off Meeting, unless otherwise stated in this PWS.

MSRs shall detail the current program status, to include:

a. Progress of the previous month

b. Issues or concerns and associated recommendations for resolution

c. Action Items, if applicable

d. Travel, if applicable

Before delivery to the Government, the Contractor shall subject the MSR to quality control measures to ensure accuracy of the information contained therein.

1.14 Report Delivery Schedule

Reports are due as specified in Exhibit A, Contracts Requirements Data List.

1.15 Special Considerations

1.15.1 Security

All Contractor personnel shall strictly adhere to all requirements, provisions, and restrictions of the Privacy Act of 1974 and with Air Force Instruction (AFI) 33-332, The Air Force Privacy and Civil Liberties Program, particularly with regard to Personally Identifiable Information, which is defined as personal information, which if lost, compromised or disclosed without authorization, could result in substantial harm, embarrassment, inconvenience, or unfairness to an individual.

1.15.2 Government Systems

Other than what is required to perform the requirements of the contract, Contractor personnel shall not release or remove system documentation, data, or reports generated by or through use of Government systems. The Contractor shall forward all requests for information to the 448 SCMW PM. The Contractor shall not use or disclose the data provided by the Government for any purpose or in any manner not specifically authorized or required by the contract and its PWS.

1.15.3 Security Clearance

The efforts required for this PWS are expected to be UNCLASSIFIED. All Contractor personnel performing under this order shall have a favorable National Agency Check and Inquiry (NACI) in accordance with DoD 5200.2-R, Personnel Security Program.

The NACI is a background check conducted by the Office of Personnel Management and adjudicated by the AF Central Adjudication Facility. The Contractor is responsible for safeguarding information of a confidential or sensitive nature. Failure to safeguard any classified or privileged information which may involve the Contractor, or the Contractor’s personnel, or to which they may have access, may subject the contractor or the Contractor’s employees to criminal liability under Title 18, Section 793, of the United States Code. Provisions of the Privacy Act apply to all records and reports maintained by the Contractor. Upon award of contract, Contractor personnel shall be required to submit a copy of the contract to Building 6611, Pass and ID, on Tinker AFB to be uploaded to the contractor monitoring system, Defense Biometric Identification System (DBIDS) to obtain security badges and adhere to installation security requirements.

1.15.4 Automated Information Systems (AIS)

The Contractor shall not divulge any information regarding files, data, processing activities and functions, user identifications, passwords, or other knowledge that may be gained, to anyone who is not authorized to have access to such information. Contractor personnel shall abide by all Government rules, procedures, and standards of conduct.

Contractors requiring access to Government Automated Information Systems (AIS) shall have background investigations and security awareness training completed, after contract award but prior to AIS access. When the period of performance is complete or Contractor personnel leave work on this project, they shall have five (5) business days to terminate all their network user accounts and to return all access cards and base identification badges to the COR. The Contractor shall submit written verification to the Government PM that the identification cards have been turned in. All Contractor personnel who are issued a Common Access Card (CAC) shall successfully complete Information Assurance training prior to attaining access to the network. All Contractor personnel shall comply with Information Assurance policies. The Contractor shall ensure a terminated employee’s network access is removed within two (2) hours of termination notice given to the Contractor employee. The AF Communications Squadron reserves the right to terminate the Contractor’s access to the network at any time to preserve the integrity of the local network.

1.15.5 Non-Disclosure Agreements

All Contractor personnel performing under this effort shall complete and sign all required non-disclosure agreements prior to beginning work. The Contractor shall provide the signed non-disclosure agreements to the CO within five (5) business days after award or assignment to this requirement. Contractor personnel may have access to various government data and information systems. All of this information must be protected from disclosure. The contractor shall ensure that any government data or information received by the contractor from any government system or government personnel is destroyed by the contractor within 30 calendar days after contract expiration or termination of performance.

1.16 Government-Furnished Supplies, Equipment and Software

Contractor personnel shall be required to complete a DD Form 2875, System Authorization Access Request, prior to accessing certain Government systems, which will be identified by the 448 SCMW PM after award. Contractor personnel shall use Government computers to access only Government systems and not for any activities not directly related to the requirements of this contract. Contractor personnel shall not load on or add to Government computers any software not provided or approved by the Government. Contractor personnel shall not connect any external storage devices to any Government computers. The Contractor shall have all Government work-related compact discs or digital video discs scanned by AF information technology personnel before inserting into any Government computer. Contractor personnel shall not use any personal compact discs or digital video discs in any Government computer. All programs and materials developed at Government expense during the course of this contract are the property of the Government and shall have no license encumbrances.

The contractor shall ensure all such procured or developed products are in the English language, readable and in a readily retrievable format that requires no additional software or tools beyond those already installed on government systems. The contractor shall ensure all intangible property is secured at the close of each business day. When available, the contractor shall utilize the Defense Switched Network (DSN) for long-distance calling.

1.17 Safety and Health Requirements

1.17.1 Safety and Health Provisions

While performing work under this contract the contractor shall comply with all applicable federal, state, and local and the specific Air Force regulations (as applicable) regarding occupational safety and health addressed in the PWS/SOW. The contractor shall notify the Contracting Officer (CO), as soon as possible but notification will not exceed; eight (8) hours for any damage to government property where the dollar value exceeds $500,000.00 and within two workdays, for any damage to government property less than $500,000.00 during the execution of the contract. The contractor shall notify the (CO) as soon as possible but notification will not exceed; eight (8) hours of any death or injury to contract personnel which occur while on a government installation.

1.17.2 Mishap Notifications

Mishap notifications shall contain, as a minimum, the following information:

• Contractor, contract number, name and title of person(s) reporting;

• Date, time and exact location of accident or incident;

• Brief narrative of accident or incident (events leading to accident or incident);

• Cause of accident or incident, if known

• Estimated cost of accident or incident (material and labor to repair or replace);

• Nomenclature of equipment and personnel involved in accident or incident;

• Corrective actions (taken or proposed);

• Other pertinent information.

If requested by the designated CO, the Contractor shall immediately secure the mishap scene and any damaged property and shall impound pertinent maintenance and training records, until released by the Procuring Safety Office. Contractors will not dispose of contract data related to a mishap until notified to do so by the CO.

1.17.3 Applicable Regulations and Air Force Instructions (AFIs)

The regulations and AFIs identified below apply to the services performed under this

PWS.

• 29 CFR 1910, OSHA Standards for General Industry enacted 1970

• AFI 91-203, Air Force Consolidated Occupational Safety Instruction, 15

Jun 12 and subsequent;

• AFI 91-207, The US Air Force Traffic Safety Program, 12 Sep 13 and subsequent;

• AFI 31-218(IP), Motor Vehicle Supervision, 22 May 06 and subsequent;

and

• Any applicable AF installation-specific safety regulations.

1.17.4 Base Safety

While on a Government installation, the Contractor will be required to follow applicable installation traffic safety regulations and any applicable safety requirements required by the work center supervisor as they pertain to execution of the contract while in the work center. These safety regulations and requirements may include, but are not limited to, general personal protective equipment such as safety glasses, hearing protection, and hard hats. The Contractor shall comply with base and shop emergency procedures for fire, tornado, etc. It is the responsibility of the Contractor to provide guidance and to establish procedures for responding to an emergency for its employees. It is the Contractor’s responsibility to account for its employees following an emergency evacuation. Contractor Personnel shall participate with Government personnel in all fire and tornado drills at no additional cost to the Government.

1.18 Continuation of Essential Services

This requirement is not considered mission essential. This requirement is considered Cost of Doing Business to the Government. The Contractor shall augment 448t h SCMW manpower by supplying technical support and expertise.

1.19 Government Quality Assurance Surveillance Support

The Contractor shall support Government quality assurance surveillance to periodically evaluate the Contractor’s performance in accordance with the Government’s Quality Assurance Surveillance Plan (QASP).

NOTE: For those requirements listed in Section II, Services Summary, the Contracting Officer’s Representative (COR) will follow the methods of surveillance specified in the QASP. The COR is the Government’s authorized representative for the CO and will participate in the administration of this contract. At time of award, the Government will notify the Contractor by letter of the identities and contact information of the primary and alternate CORs assigned to this contract.

1.20 Contractor Manpower Reporting Application (CMRA)

The Contractor shall report ALL Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The Contractor is required to completely fill in all required data fields at https://afcmra.dmdc.osd.mil. Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the CMRA help desk. To document compliance, the Contractor shall identify in the October MSR that this reporting has been accomplished.

1.21 Combating Trafficking in Persons

The Contractor shall comply with Government policy regarding Combatting Trafficking in Persons.

1.22 Sexual Harassment and Sexual Assault Prevention

The Contractor shall comply with the AF’s zero tolerance policy regarding sexual harassment and sexual assault.

2 SECTION II – SERVICES SUMMARY (SS)

2.1 Contractor Service Requirements

The Contractor service requirements are summarized into performance objectives that relate directly to the mission essential items. The performance threshold describes the minimum acceptable levels of service for each requirement. The Contractor shall be aware that the absence of contractual requirements from the SS does not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract. The Government will use the surveillance methods contained http://www.ecmra.mil/ in the QASP to evaluate the Contractor’s performance for the performance objectives listed below. In the event the performance objective is not met, the Contractor will be given 10 business days after notification to correct the unacceptable performance. The Contractor shall immediately take corrective action in accordance with the performance threshold(s). In cases where the Contractor fails to implement corrective action, the CO will take appropriate measures.

2.2 Services Inspections

The COR will inspect and approve or disapprove the services listed in the Services Summary. The Contractor shall ensure the following Services Summary requirements, Table 2.2, are accomplished:

Table 2.2

Services Summary

Performance Objective PWS Paragraph

Performance Threshold

SS #1 - The Contractor shall prepare and provide Microsoft PowerPoint bar charts that show the RBL level changes for the current quarter and for the three previous quarters for all three centers. (CDRL A001)

1.4.2.1.1

*An error is defined as a rejected data submittal which is returned to the contractor for rework due to non-compliance with contract requirements.

No more than three (3) errors per quarter and late no more than one (1) time per performance period.

SS #2 - The Contractor shall perform data pulls of all RBL levels to be pushed. After RBL re-computes, but before RBL pushes, the Contractor shall prepare a report for review by the 448 SCMW to show the level changes by base and by depot.

(CDRL A002)

1.4.2.1.2

No more than three (3) errors per quarter and late no more than one (1) time per performance period.

SS #3 – The Contractor shall generate an annual Demand Forecast Accuracy cost analysis by simulating the impact changes in demand rates had on the D200 computation using the previous year's rates. The Contractor shall utilize a D200 emulator to perform this analysis.(CDRL A003)

1.4.2.2 and late no more than five

(5) work ing days per

SS #4 - The Contractor shall identify Insurance/NSO items with buy and repair requirements, utilizing an ABCS flat file provided by the Government. When requested by the 448 SCMW, the Contractor shall provide supporting data and shall analyze the results. (CDRL A004)

1.4.2.3 and late no more than five

(5) work ing days per performance period.

SS #5 - The Contractor shall extract and stratify ABCS buy and repair requirements by pulling information from the Interrogation Requirements Information System (IRIS) website of D200F Past and Future Program data and shall consolidate the information into a Microsoft Excel report to provide a snapshot of the programmatic changes between cycles as well as FY to FY for Trend Analysis.

(CDRL A005)

1.4.2.4 per report and late no more than one (1) time per performance period.

SS #6 – The Contractor shall develop, maintain and deliver an MSR to summarize the progress and status of each tasking accomplished each month, including a trip report, if applicable, and, before delivery to the Government, shall subject the MSR to quality control measures to ensure accuracy of the information contained therein.

(CDRL A006)

1.13 and 1.14 per month and late no more than one (1) time per

SS #7 – The Contractor shall produce and provide annual trade-off curves for determining inventory levels for all items meeting established sporadic demand criteria. Trade-off curves should be built within the requirements of this PWS and present trade-off decisions between inventory investment, customer performance and buy and/or repair workload. (CDRL A007)

1.4.2.5.1

All data provided with no errors and late no more than one (1) time per performance period and never more than 15 working days late.

SS #8 – The Contractor shall produce and provide quarterly levels file for all items meeting established sporadic demand criteria. The file should include the minimum and maximum buy and repair levels (4 levels) per NSN. The file should be provided in Microsoft Excel, comma-separated values (.csv) or delimited text file (.txt) format.

(CDRL A008)

time per performance period and never more than five (5) work ing days late.

SS #9 - The Contractor shall produce and provide an annual analysis report for sporadic demand items that discusses modeling changes, trade-off curve analysis, and parameter selection, as well as inventory performance.

(CDRL A009)

All data provided with no more than…