Exhibit_B_-_MERC-G_QASP.docx
DOCX document 36 KB Posted
- Attached to
- Management, Engineering & Research Concepts - Geophysical (MERC-G) Federal contract opportunity
- Solicitation number
- FA7022-14-R-0012
View the file
Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| Q As_-_12_Dec_2014.pdf | ||
| Q As_-_24_Nov_2014.pdf | ||
| Atch_1_-_MERC-G_PWS.docx | DOCX document | |
| Atch_2_-_MERC-G_DD_254.pdf | ||
| Exhibit_A_-_MERC-G_CDRLs.pdf | ||
| Atch_3_-_MERC-G_PPQ.docx | DOCX document | |
| FA7022-14-R-0012_MERC-G_Rev_1.pdf |
On GovTribe
Work with this file on GovTribe
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
QUALITY ASSURANCE SURVEILLANCE PLAN
FOR
MERC-G
20 May 2014
1.0 PURPOSE: The purpose of this Quality Assurance Surveillance Plan (QASP) is to establish procedures for monitoring, reporting and evaluating the performance of the contractor for work performed pursuant to the Performance Work Statement (PWS) for the Management, Engineering, and Research Concepts - Geophysical (MERC-G).
2.0 OBJECTIVE: This QASP is designed to provide the Multi-Functional Team (MFT) with a vehicle to ensure delivery of the desired mission support services within cost and on schedule. This QASP will provide the Contracting Officer’s Representative (COR) a systematic surveillance method for each item listed on the Service Summary (SS).
3.0 DESIRED RESULTS: The MFT will manage this performance-based acquisition through effective monitoring, evaluating, and reporting of contractor performance. The Government will maintain an accurate awareness of contract status and contractor work performance. The team will manage risk to ensure mission performance is within cost and schedule constraints.
4.0 ROLES AND RESPONSIBILITIES: The MFT is a customer-focused team responsible for planning and managing the service acquisition throughout the life of the requirement. The MFT is responsible for planning and designing a mission support strategy that aligns mission support needs with a performance-based strategy. Responsibilities are outlined as follows:
4.1 The Contracting Officer’s Representative (COR) is the representative of the requiring activity, nominated by the requiring activity and designated by the Contracting Officer (CO), to assist in the technical monitoring or administration of a contract. The COR must be a Government employee. The COR must complete required training prior to contract award, or prior to performing COR duties if assigned as COR after contract award. The COR will establish and maintain COR contract file IAW DFARS PGI 201.602-2(ii) and MP5301.602-2(d), and remain abreast of changes to terms and conditions of contract resulting from contract modifications. The source of COR authority is the CO. The COR may perform only those duties delegated by the CO in the CO’s Delegation Letter without re-delegation. The COR must provide reports on contractor performance to the CO quarterly.
4.2 The Contracting Officer (CO) is the only person with the authority to enter into contracts and contractually obligate the Government. The CO shall designate the CORs IAW MP5301.602-2. The CO shall notify the requiring activity of the need for COR support by submitting a Request for COR Support. After receipt of the COR nomination package from the requiring activity, the CO shall determine the acceptability of the COR, ensure contract-specific training is provided to the COR and appoint the COR via a COR Designation Memo. The CO shall review the COR’s reports of surveillance for accomplishment and completeness. The CO shall provide an assessment on COR performance to the COR supervisor, as requested. Only the CO can terminate a COR Designation.
4.3 The Contract Specialist/Contract Administrator (CS/CA) is the authorized representative of the Contracting Officer who is assigned the responsibility of administering a service contract for the Government. The CA is the focal point for issues regarding the contract; prepares and processes modification to the contract; assists the CO in ensuring contractor performance meets contract standards; provides COR contract specific training, records and transcribes minutes for MFT.
4.4 The Contracting Officer’s Representative (COR) Supervisor does not have any authority over the duties a COR performs in their COR position, but is responsible for preparing the performance rating of an employee with COR responsibility. Supervisors will evaluate the performance of COR duties as part of their performance assessments throughout the period of the contract. The supervisor’s management authority exercised through the performance evaluation process is distinct from a CO’s authority. A satisfactory or higher rating of a COR by a supervisor does not preclude the CO’s authority to terminate a COR appointment.
4.5 The Quality Assurance Program Coordinator (QAPC) is responsible for the health and management of the Quality Assurance Program for Performance Based Service Acquisitions. The QAPC supports the MFT in the development of contract quality assurance requirements, assists market research efforts and the evaluation of the contractor Quality Control Plan (if required). The QAPC maintains a record of all COR designations and terminations. The QAPC provides the COR with Initial COR training and ensures all required COR training is completed prior to contract award and performance of COR duties.
4.6 The Contracting Squadron Commander (CSC) ensures a QAPC is appointed to integrate the quality control requirements into the quality assurance program and act as the liaison between the contracting and functional organizations. Contact the CSC if you have any problems or issues on the contract that cannot be resolved by the CO or CA.
4.7. The Services Designated Official (SDO) is the individual authorized IAW 10 U.S.C. 2330, to exercise responsibility for the management and oversight of the acquisition of contract services.
5.0 SURVEILLANCE FOLDER. The CORs assigned to perform surveillance of this contract are required to prepare a surveillance folder for their assigned contract requirements. This folder will be maintained electronically. The folder shall contain the following documents:
a. Request for COR Support and Nomination of COR
1. COR Training Certification (Initial training and specific training) to include Dodd Directive 5500.7 (ethics) and DAU training documents
| c. | COR Designation Memorandum |
| d. | Contract (to include PWS, SS, DD254, etc) with all modifications |
| e. | QASP signed by all MFT members |
| f. | Contractor Quality Control Plan (if applicable) |
| g. | Log of Surveillance Activities, including reports to CO |
| h. | Documentation of Surveillance Findings and Reporting |
| i. | Certification of Services (Invoices)/Receiving Reports |
| j. | Correspondence and Memorandums for Record |
| k. | Discrepancy Reports |
| l. | Customer and User comments |
| m. | Contract Deliverables Tracking System |
1. Names of Technical and Administrative Personnel assisting the COR (if any)
1. Copy of all reports done by technical and administrative personnel referenced in COR reports
6.0 PROCEDURES: Procedures for observing the contractor’s performance are developed, documented, and agreed upon in the QASP. The Method of Measurement will determine how the COR will evaluate the contractor’s performance.
| Performance Objective |
| PWS Para. |
| Performance Threshold |
| Measurement Method |
| 1 |
| Provide and maintain a qualified and stable workforce to ensure performance of all contract requirements. |
| 1.2.1, 1.3.1, 1.4 |
| There shall be no adverse mission impact as a result of the Contractor’s inability to fully staff this contract with the required level of skills and clearances. |
| 100% inspection / monthly status report |
| 2 |
| Produce logical, detailed analysis, reports and studies. Each analysis/report/study shall contain relevant scientific/technical information to the subject and shall detail practical solutions (CDRL A004, A005) |
| 1.2.2-1.2.7, |
1.3.2 – 1.3.11, 1.4, 1.4.1-1.4.5
| All analysis, reports and studies shall meet suspense date set by government requestor. Draft shall demonstrate comprehensive research. Draft shall be delivered in time to allow the government 15 business days to review and comment. Final shall be provided NLT 15 business days after receipt of Government comments. Final shall incorporate all Government recommendations, unless otherwise agreed by government requestor. |
| 100% inspection / analysis/report/study |
| 3 |
| Test, verify and document the test results to include features and capabilities in accordance with (IAW) government approved test plans. |
| 1.2.2.3, 1.2.2.4 |
| The contractor shall provide technical and test reports for all tests. Tests shall be conducted IAW government approved test plans. Failure to provide test reports which accurately describe the utilized testing process and results is unacceptable. The government shall have 15 business days to review test plans and test reports. |
| 100% inspection / test plan/report |
| 4 |
| Update and maintain the US NDC website to include all presentations, studies, documents, and web links. |
| 1.2.2.1.2, 1.2.2.2.1, 1.2.2.4 |
| Information shall be posted to the website with two (2) business days of receipt. |
| Random spot inspections |
| 5 |
| Conduct all software reviews IAW established security standards. |
| 1.2.2.1.3, 1.2.2.2.2 |
| The contractor shall address all security issues encountered during reviews. Reports shall be provided NLT 5 (five) business days after review. |
| Random spot inspections |
| 6 |
| Install all software patches upon vendor release and it shall accurately run without errors |
| 1.2.2.4 |
| The contractor shall apply security patches within three (3) months of release by vendor and maintain 99% uptime. |
| Random spot inspections |
| 7 |
| Coordinate, schedule and facilitate Configuration Management Board (CMB) meetings. |
| 1.2.2.1.1, 1.2.2.2.1 |
| The contractor shall provide draft agendas three (3) business days prior to meetings and include read aheads. The contractor shall provide meeting minutes within three (3) business days after the meeting. The contractor shall update the US NDC website within three (3) days of the CMB meeting. |
| 100% inspection / CMB |
| 8 |
| Provide viable technically accurate software design solutions |
| 1.3.4 |
| Software design solutions shall be compatible with hardware and software configurations. Solutions shall maintain the level of reliability required to adequately meet integrity and availability of the system. |
| Random spot inspections |
| 9 |
| Provide support to AFTAC/TTGR, Geophysical Research Group, and AFTAC/TTGN, US NDC, mission areas. Deliver products to meet government technical expectations as directed by Geophysical and US NDC mission standards. (CDRL A001, A002, A003, A004, A005) |
| 1.2.1 – 1.2.7, 1.4.1 |
| On time delivery rate of requested technical products and other materials by established due dates is 95% with no greater than 5% returned for correction due to technical or administrative errors. |
| 100% inspection / monthly status report |
| 10 |
| Provide support to Geophysical Field System engineering, drafting/technical writing, data management, engineering management, the IMS, and project/schedule management mission areas (CDRL A001, A002, A003, A005) |
| 1.3.1 – 1.3.11, 1.4.1 |
| On time delivery rate of requested technical products and other materials by established due dates is 95% with no greater than 5% returned for correction due to technical or administrative errors. |
| 100% inspection / monthly status report |
| 11 |
| Provide trip reports (CDRL A003) |
| 1.4.3 |
| Reports shall be provided, in government provided format, within 10 business days of trip completion with no more than one (1) per quarter late; by five (5) business days or less. |
| 100% inspection / monthly status report |
| 12 |
| Provide assistance with the arrangements of high-interest panel events / member activities. Assistance includes payment of necessary panel fees and reimbursement of travel expenses (CDRL A001, A002, A005). |
| 1.3.8 |
| Provide 100% of panel member payments and reimbursements within 30 calendar days. Provide all necessary technical support to the panel events. |
| 100% inspection / monthly status report |
| 13 |
| Timely and Quality CDRL delivery (CDRL A001, A002, A003, A004, A005) |
| All PWS paragraphs |
| Periodic deliveries on-time rate of 95% with no greater than 5% returned for correction due to technical or administrative errors. |
| 100% inspection / monthly status report |
| 14 |
| Provide a pre-period plan report quarterly (CDRL A005) and a status report (CDRL A001) monthly |
| 1.2.2-1.2.7, 1.3.2-1.3.11, 1.4, 1.4.1-1.4.5 |
| Items called out in the quarterly CDRL A005 shall have a threshold of 75% of the items projected in each A005 to be completed and documented in the three (3) monthly CDRL A001s. |
| 100% inspection / monthly status report and quarterly pre-period plan report |
7.0 PERFORMANCE MANAGEMENT: The MFT will develop, implement and execute performance measurement and management processes to ensure optimum contractor performance and early identification of deficient areas and unacceptable performance.
Timely feedback to the contractor on unacceptable performance will be provided by the COR. Any unacceptable performance or delinquencies will be documented with a copy to the CO. Prompt feedback is essential for the contractor to develop and implement a corrective action plan. The contractor’s corrective action must be reported to the COR and the CO for tracking purposes.
8.0 CORT TOOL
QASPs are required for service contracts over the simplified acquisition threshold. The CORs must complete their nomination process in the CORT Tool and input the signed Quality Assurance Surveillance Plan (QASP) in to the CORT Tool for each contract. The COR must conduct COR surveillance of the contractor’s performance IAW the signed QASP. This surveillance must be uploaded in to the CORT Tool per month.
9.0 CERTIFICATION OF SERVICES: The Government expects the contractor to meet all of the requirements of the contract. The contractor expects timely payment for all services rendered. Certification of Services will be performed by the COR. The format for this process will be Wide Area Work Flow (WAWF).
10.0 CUSTOMER COMPLAINTS: The COR will gather all customer comments. The COR will investigate negative comments and determine their validity. Valid negative comments will be discussed with the contractor and corrective action will be taken by the COR and Contracting Officer. All customer complaint forms must be maintained in the COR file.
11.0 LIST OF NON-SS ITEMS SUBJECT TO OBSERVATION: The Government retains the right to inspect any item included in the contract. These items will be inspected periodically during the contract period.
12.0 The Contractor Performance Assessment Reporting System (CPARS) is an annual reporting requirement applicable to all service contracts valued over $1,000,000. Guidance on CPARS is available from the Department of the Air Force CPARS Guide and the AF ISR Agency A7KO representative or at the following web site: http://www.cpars.csd.disa.mil/.
13.0 CONTRACT DELIVERABLE TRACKING SYSTEM: Every service contract is required to have a contract deliverable tracking system. The following deliverables are prepared by the contractor and delivered to the COR throughout the POP.
| CDRL |
| TITLE OF DATA ITEM |
| SUB TITLE |
| PWS PARA. |
| SCHEDULE |
| A001 |
| Status Report |
1.2.2 – 1.2.7,
1.3.2 – 1.3.11, 1.4, 1.4.1-1.4.5 NLT 15 business daysafter the last business day of the reporting period
| A002 |
| Contract Funds Status Report (CFSR) |
1.2.2 – 1.2.7,
1.3.2 – 1.3.11, 1.4, 1.4.1-1.4.5 NLT 15 business daysafter the last business day of the reporting period
| A003 |
| Technical Report – Study/Services |
| Trip Report |
| 1.2.2 – 1.2.7, |
1.3.2 – 1.3.7, 1.3.10-1.3.11, 1.4.3 NLT 10 business days of return from each visit
| A004 |
| Scientific and Technical Reports |
1.2.2 – 1.2.7
Due dates to be determined by Contracting Officer Representative when requirement is identified
| A005 |
| Technical Report – Study/Services |
| Pre-period Plan Report |
| 1.2.2 – 1.2.7, |
1.3.2 – 1.3.11, 1.4, 1.4.1-1.4.5 Quarterly, NLT 10 business days after the end of the reporting period.
The following MFT Members have reviewed and approved this QASP:
Robert Holby Contracting Officer’s Representative Date
Laurie A. Rowe Contracting Officer Date
Donna Dendy Quality Assurance Program Coordinator Date
Lisa K. Anderson AF ISR Agency/A7K Committee Date
Luis Chaves Small Business Specialist Date
File details come from the government source that posted it. Updated .