DRAFT_PWS.pdf

ACTIVE VEHICLE BARRIER MAINTENANCE

FOR U.S. VISITING FORCES (USVF) AT RAF MILDENHALL, RAF LAKENHEATH

& RAF FELTWELL

PERFORMANCE WORK STATEMENT (PWS)

3 June 2019

Prepared by

RAF MILDENHALL

Table of Contents

1.0 Description Of Service……………………………………………………………………….4

1.1 Maintenance Services……………………………………………………………………...4

1.1.1 Equipment Specifications………………………………………………………………..4

1.1.2 Replacement Parts

1.1.3 Corrosion Control……………………………………………………………………

1.1.4 Maintenance Requirements.......................................................................................…

1.1.5 Reports…………………...…

1.1.5.1 User Guide…………………………………………………………………………….10

1.1.6 Minor Repairs............................................................................................................…...10

1.1.7 Corrective Maintenance…………………………………………………………………10

1.1.8 Work Area…….…………………………………………………………………………10

1.1.9 Replacement Equipment Disposition……………………………………………………10

1.1.10 Warranty……………………………………………………………………………….10

1.2 Service Calls…………………………………………………………………….………...11

1.3 Emergency Call-Outs……………………………………………………………………...11

2.0 Service Delivery Summary…………….…………………………………………………….11

3.0 Government Furnished Property and Services………………………………………………11

4.0 Contractor Furnished Property and Services……………………………………………

5.0 General Information………………………………………………………………………….12

5.1 Hours of Operation…………………………………………………………………………..12

5.1.1 Installation Hours………………………………………………………………………12

5.1.2 Federal Holidays……………………………………………………………………….12

5.1.3 Mission Essential………………………………………………

5.2 Contractor Personnel……………………………………………………………………..12

5.2.1 Contract Manager……………………………………………………………………

5.2.2 Other Personnel………………………………………………………………………...13

5.2.2.1 Rosters………………………………………………………………………………..13

5.2.2.2 Standards of Conduct………………………………………………………………...13

5.2.3 Contractor Appearance………………………………………………………………...13

5.3 Security Clearances………………………………………………………………………13

5.4 Quality Control………………………………………………………………………

5.5 Government Quality Assurance………………………………………………………

5.5.1 Deficiencies in Contractor Performance……………………………………………….15

5.6 Government Furnished Training………………………………………………….……...15

5.6.1 Level 1 Anti-Terrorism Training………………………………………………….…...15

5.6.2 Bioenvironmental Engineering/ Hazmat Requirements…………………………

5.6.3 Pollution Prevention…………………………………………………………………...15

5.6.4 Energy Conservation…………………………………………………………………..15

5.6.5 Ionizing and Non-Ionizing Radiation………………………………………………….15

5.6.6 Non-Ionizing Radiation……………………………………………………………

5.6.7 Ionizing Sources……………………………………………………………………….16

5.6.8 Hazardous Materials / Chemical Management………………………………………...16

5.6.9 Inventory of Hazardous Materials……………………………………………………..16

5.6.10 Removal of Hazardous Materials…………………………………………………….16

5.6.11 Controls of Other Hazards……………………………………………………………16

5.7 ECMRA – Contractor Manpower Reporting Application……………………………

5.8 Government Remedies…………………………………………………………………...17

5.9 Special Qualifications……………………………………………………………………17

5.9.1 Welding………………………………………………………………………………...18

5.9.2 Electrical…

5.9.3 Hydraulic……………………………………………………………………………

6.0 Definitions……………………………………………………………………………………18

7.0 Appendices…………………………………………………………………………………...19

1.0 DESCRIPTION OF SERVICES. The Contractor shall provide non-personal services, to include all personnel, supervision, tools, supplies/materials, equipment, and other items necessary to maintain and repair all security equipment at RAF Mildenhall, RAF Lakenheath, and RAF Feltwell in a manner that will ensure continuous and reliable operation. The following types of security equipment and Active Vehicle Barriers (AVBs) on these Installations are identified (but not limited to): Bi-Fold Gates, Drop Arms, Tire Shredders, Hydraulic Bollards and Final Denial Barriers. Inspections, preventative maintenance (PM), emergency call-outs, and routine repair call-out services shall be in accordance with each manufacturer’s specifications, state and local codes, and commercial practices.

The Contractor shall ensure inspections, PM, emergency call-outs, and routine repair call-out services are in accordance with each manufacturer’s specifications, and comply with applicable Federal laws of the United States, Unified Facility Criteria (UFC), Local laws of the United Kingdom and commercial practices and procedures.

1.1 MAINTENANCE SERVICES. The Contractor shall be required to develop a PM plan (per Installation) for each piece of equipment identified in Appendix A. The PM shall be in accordance with manufacturer’s guidelines with a minimum of one (1) inspection/operational test performed monthly. PM shall be performed in accordance with (IAW) the schedules set forth in the tables listed in paragraph 1.1.4, Maintenance Requirements. All plans shall be submitted at contract award to the Contracting Officer (CO), amendments to this plan will be submitted to the Contracting Officer Representative (COR) for approval, ten (10) days prior to commencement of works to allow for coordination with Installation Agencies. Security equipment systems shall include (but are not limited to), actuators, control systems (including software), control wiring, circuitry, structural framework, lighting, spring assembly, hydraulic-related equipment, safety loops and other vehicle detection systems, switches, corresponding traffic lights, light duty drop arms, associated computerized systems, and control cabinets.

1.1.1 EQUIPMENT SPECIFICATIONS. The Contractor shall perform PM on each piece of equipment identified in Appendix A to ensure reliable, safe, and continuous operation. The Contractor is responsible for obtaining the manufacturer specifications. If the manufacturer specifications are not available, the Contractor shall adhere to the following order of precedence (higher to lower): Original Equipment Manufacturer (OEM) requirements, industry standards, and this PWS.

1.1.2 REPLACEMENT PARTS. The Contractor will be responsible for the repair and replacement of all worn or failed components and parts. This includes, but is not limited to, installed additional systems (e.g. video processing cards, Programmable Logic Controls (PLCs), relays, and parts which have reached their life expectancy and are prone to fail. Replacement parts shall be commercially available off-the-shelf (COTS) items when available, fully compatible with existing systems, and detailed in the equipment maintenance/ repair report. All new or replacement PLCs shall be open source programmable code. The Contractor shall identify any and all repairs during PM and report to the CO and COR.

1.1.3 CORROSION CONTROL. The Contractor shall clean (pressure wash), remove corrosion, and apply primer and topcoat compatible with the barrier surface in compliance with industry and safety standards. Barrier systems, both active and passive, shall be maintained and protected from corrosion with high adhesion paint.

1.1.4 MAINTENANCE REQUIREMENTS. PM of Pop-Up Barriers, Tire Shredders, Drop Arms, Automated Gates, and Hydraulic Bollards shall include but are not be limited to:

Routine Maintenance Information for Pop-Up Barriers:

Item Requirements Maintenance Schedule

1 Check condition of main and remote control panels for damage, tightness of electrical connections, proper operations of all switches, buttons, indicator lights, etc. Correct as necessary.

Quarterly

2 Check emergency operation cycle of the barrier (<1.5 seconds), and normal operating cycle (3 – 15 seconds). Adjust speeds as necessary.

Quarterly

3 Check barrier for physical damage and loose/missing/stripped bolts or fittings and correct as necessary.

Quarterly

4 Check for presence of safety bar properly stowed in barrier pit. Quarterly

5 Check electrical and hydraulic power cabinets for physical damage. Quarterly

6 Check system motors for proper operation. Quarterly

7 Check for proper hydraulic fluid level and for sign of leaks. Fill reservoir to manufactures recommended level as necessary with manufactures recommended type fluid. Replace the oil filter.

Quarterly

8 Check the accumulator pressure while the system is at zero pressure. Quarterly

9 Check relief valve maximum pressure setting has not been exceeded. Quarterly

10 Check condition of hydraulic lines for bulking/cracking/chafing; fitting and connections for tightness. Replace or protect hose as required.

Quarterly

11 Check knee flap assembly for fit/operation, i.e. bushings, springs, and anti-skid strips for excessive wear.

Quarterly

12 Check electrical and hydraulic cylinders/seals for proper condition and operation.

Quarterly

13 Check electrical wires for chafing, burning, etc. Quarterly

14 Check electrical connections, pins, and locks for tightness. Quarterly

15 Clean barrier pit, troughs, plates, channel drain, etc. free of dirt, dust, debris, and water. Use of pressure washer is recommended.

Quarterly

16 Clean, lubricate, and inspect barrier hinge points. Realign as necessary. Quarterly

17 Ensure plate is level when down. Adjust as necessary. Quarterly

18 Check for proper operation of limit switches, vehicle proximity sensor loops and detectors on all modes.

Quarterly

19 Check paint appearance. Touch up per manufactures instruction. Quarterly

20 Check for damage and proper operation of traffic warning lights. Replace components as necessary.

Quarterly

21 Drain the oil from the reservoir and flush with mineral spirits or clean oil. After wiping down the tank sides and bottom to assure that no contamination remains, replace with clean filtered oil.

Annually

22 Inspect and lubricate all bearings and pins and replace as necessary.

Check all access cover plate bolts for tightness. Note any tendencies for the access cover plate bolts to loosen. Tighten or replace any loose access cover plate bolts. Drill and tap to next size or use inserts if threads are stripped.

Annually

23 Check cylinder clevis pins for wear, replace as necessary. Annually

24 Check condition of the Barrier paint surface. Prepare, prime and touch up areas where the paint has be chipped or worn away. Apply new reflective tape as necessary.

Annually

Routine Maintenance Information for Tire Shredders:

Item Requirements Maintenance Schedule

1 Clean out all debris and standing water from the trough. Pressure wash and Inspect for damage.

Monthly

2 Check condition of teeth, springs, shaft, and cover plates. Replace when required.

Monthly

3 Check bolts are all present and securely tightened. Replace when required.

Monthly

4 Lubricate all points of contact. Monthly

Routine Maintenance Information for Drop Arms:

Schedule

1 Confirm that the Barrier operates smoothly during the raise and lower cycle. Check for binding or misalignment and adjust as necessary. Adjust speeds as desired.

Quarterly

2 Inspect all indicator lights and traffic lights for proper operation, replace bulbs as necessary.

Quarterly

3 Check limit switches and closing loops for proper working order. Quarterly

4 Check all control functions for complete operation of all features. Quarterly

5 Remove Barrier inspection plates and check for dirt build up in the bottom of the frame. Check for indications of oil leaks around the cylinder and header fittings.

Quarterly

6 Repair, tighten, or replace bolts or parts. Quarterly

7 Check belt for wear and replace as necessary. Quarterly

8 Lubricate moving parts and inspect for corrosion and paint condition. Quarterly

9 Clean out debris in and around the cabinet. Quarterly

10 Turn off pump/motor power, bleed system pressure to zero and add clean, filtered oil to the top of the tank.

Quarterly

11 Replace the oil filter. Quarterly

12 Check the accumulator pressure while the system is at zero pressure. Quarterly

13 Clean dust and debris from around HPU tank and hydraulic lines. Wipe up any spilled oil.

Quarterly

14 Drain the oil from the reservoir and flush with mineral spirits or clean oil. After wiping down the tank sides and bottom to assure that no contamination remains, replace with clean filtered oil.

Annually

15 Check cylinder clevis pins for wear, replace as necessary. Annually

16 Examine the frame for dirt buildup. Clean as necessary. Annually

17 Tighten or replace any loose bolts. Drill and tap to next size or use Annually inserts if threads are stripped.

18 Check condition of the barrier paint surface. Pressure wash, prepare, prime and touch up areas where the paint has be chipped or worn away.

Apply new reflective tape as necessary.

Annually

19 Check hydraulic interconnect lines for kinks, contact wear or bulging.

Replace or protect hoses as required.

Annually

20 Thoroughly clean the HPU, removing dust and spilled oil. Remove any rust build up on components. Touch up paint where necessary.

Routine Maintenance Information for Automated Gates:

Schedule

1 Check barrier appearance for physical damage and loose/missing or stripped bolts/fittings and correct as necessary.

Quarterly

2 Confirm that the Barrier operates smoothly on all modes. Check for binding or misalignment and adjust as necessary.

Quarterly

3 Inspect drive cog for wear and tear and lubricate. Quarterly

4 Grease/lubricate moving parts (when applicable) and inspect for wear. Quarterly

5 Check all electrical components are tight, wires not frayed or damaged, and system faults. Correct as necessary.

Quarterly

6 Clean the photocell optical components and make sure they are free from dirt, water, rain, soil, etc.

Quarterly

7 Where applicable; Check safety loop and automation for operation.

Inspect, open and close proximity limit switches and adjust if required.

Check safety edges for correct position and operation and any damage.

Quarterly

8 Inspect drive chain or linkage for wear and adjust tension when necessary.

Quarterly

9 Where applicable, check drive motor and rollers for correct operation. Quarterly

10 Check the correct setting of the electric clutch based on the manufactures recommendation.

Bi-annually

11 Change photocell batteries. Bi-annually

12 Pressure wash gate and clean drive unit cabinet with soft cloth and non-aggressive detergent. Check paint appearance and touch up per manufacture specification.

Routine Maintenance Information for Hydraulic Bollards:

Schedule

1 Check emergency operation cycle of the bollards (<1.5 seconds), and normal operating cycle (3 – 15 seconds). Adjust speeds as necessary.

Quarterly

2 Remove Bollard top cap and check for debris build up in the bottom of the foundation tube. Check for indications of oil leaks around the cylinder and Bollard bulkhead fittings. Tighten fittings and clean debris as necessary.

Quarterly

3 Check all control functions for complete operation of all features. Quarterly

4 Check and replace all retractable bollard locking pins, as required. Quarterly

5 Turn off pump/motor power, bleed system pressure to zero and add clean, filtered oil to the top of the site glass.

Quarterly

6 Replace the oil filter. Quarterly

7 Check the accumulator pressure while the system is at zero pressure. Quarterly

8 Clean dust and debris from around HPU tank and hydraulic lines. Wipe up any spilled oil.

Quarterly

9 Pressure wash and check condition of the barrier surface. Prepare, prime and touch up areas where the paint has be chipped, worn away, or areas show sign of rust. Apply new reflective tape as necessary.

1.1.5 REPORTS. The Contractor shall prepare and submit a written maintenance and repair log within two-business days of the equipment inspection, PM, emergency call-outs, and routine repair call-out services. The report shall identify each piece of equipment’s location, model number, serial number, maintenance work performed including but not limited to adjustments made to equipment, repairs needed, parts installed, warranty start and expiration dates, repair costs, date of inspection, name of inspector, and overall condition of the equipment. A Contractor generated maintenance and repair log shall be submitted for COR/CO approval, and shall include at a minimum the information detailed above. An example Maintenance and Repair Log is found in Appendix C.

1.1.5.1 USER GUIDE. The Contractor shall develop an operational user guide for each piece of equipment, identifying each step required to activate and reset equipment. The operation user guides are to be supplied to the COR within thirty (30) days of contract award. Updates to user guides will be completed and presented to the COR within two (2) days of system operational changes.

1.1.6 MINOR REPAIRS. The Contractor shall, during PM and routine or emergency call-outs, immediately service any system that is not operating properly as well as supply and install parts to keep the system functional. All labor and work required to perform minor repair shall be included under the firm-fixed-price (FFP) CLIN 0001, PM. Minor repairs consist of £100 per barrier per quarter for parts and materials and shall be included in the FFP.

Examples of minor repair parts include, but are not limited to, light bulbs, plastic light lenses, hoses, cable/wire, fuses, valves, switches, relays, etc. Minor repair parts do not include items identified as routine manufacturer’s maintenance service requirements.

1.1.7 CORRECTIVE MAINTENANCE. For parts exceeding £100 per individual part, the Contractor shall submit a Service Order (SO) for COR evaluation and approval prior to commencing work. The official repair SO document shall include the relevant facts, proposed costs, and estimated completion time. All completion times are to be approved by the COR to allow coordination with Base agencies. An example Service Order template is found in Appendix C. Upon SO approval, all corrective repair parts exceeding £100 shall be included under the FFP CLIN 0004, Corrective Maintenance.

The Contractor shall be proactive in resolving repairs for the SO. All Security Equipment repairs will be treated as urgent. For example, if the Contractor knows an equipment component is prone to failure, the Contractor should travel to the Installation, prepared to make the requisite repairs with known spare parts already in-hand or in-transit.

The Government reserves the right to replace (like for like) any piece of security equipment which has become uneconomical to repair or is beyond service life.

1.1.8 WORK AREA. The Contractor shall at all times keep work areas free from any accumulation of debris, waste material, rubbish, tools, scaffolding, equipment, and materials.

Upon completion of the job or when away from the work area, the Contractor shall leave the work area and its premises in a clean, neat, safe, and workmanlike condition. The Contractor is responsible for removal and proper disposal of all job-related waste material from the worksite.

The Contractor shall be responsible for all work area, traffic barricades, and traffic flagging operations when required.

1.1.9 REPLACEMENT EQUIPMENT DISPOSITION. The disposition of all replaced equipment including batteries shall be coordinated with the CO/COR. Unless the CO/COR states in writing that the replaced equipment shall be turned in to the CO/COR, the Contractor shall properly dispose of the equipment or materials off base.

1.1.10 WARRANTY. IAW FAR 12.404(b), the Contractor shall provide at least the same warranty terms, including offers of extended warranties, offered to the general public in customary commercial practice. At a minimum, the Contractor shall provide a one (1) year parts and labor warranty for all components installed during contract performance. The warranty shall commence upon replacement of parts or system completion and acceptance. System acceptance is defined as approval by the CO/COR. After being notified of a problem with a component under warranty, the Contractor shall investigate the issue and respond to the CO/COR within twenty-four (24) hours, to include weekends and UK holidays.

1.2 SERVICE CALLS. Equipment malfunctions will trigger a service call. Any malfunctioning equipment repair is considered urgent. The COR will direct the Contractor to attend the Installation and make repairs as necessary. The Contractor will respond to the service call, assess the equipment, and repair the malfunction immediately if a minor repair (see paragraph 1.1.6), or submit a SO repair plan to the COR within twenty four (24) hours of receiving the call. The Contractor shall provide the COR an estimated time for the repair completion. The Contractor will perform the repair immediately after notification of the COR’s approval of the repair plan. All repair work shall be in accordance with normal commercial practices using parts specified by the manufacturer. The basic contract price includes all labor, material and other costs to cover the estimated number of service calls per Installation location per Appendix B. Upon COR SO approval, all labor and work required to perform a service call shall be included under the FFP CLIN 0002, Routine Call-Outs. The Contractor shall prepare and submit a written report within two (2) business days after repairs are completed. The report shall include the date and time of the service call, the location of the equipment, the repairs performed, and the name of the technician who performed the repairs. Warranty information and reporting information shall also be updated, see paragraph 1.1.5.

1.3 EMERGENCY CALL-OUTS. The Contractor will respond to an emergency call-out within two (2) hours of receiving notification that services are required OR AT THE EARLIEST

PRACTICABLE TIME WHEN AN IMMEDIATE RESPONSE IS REQUIRED TO PREVENT

LOSS OR INJURY. All labor and work required to perform emergency call-out services will be invoiced against CLIN 0003, Emergency Call-Outs. Requests for this service can only be made by the appointed COR. The Contractor should report to the COR when arriving and before leaving the Base. This paragraph applies to any emergency call-outs made on UK or Federal holidays.

2. SERVICE DELIVERY SUMMARY.

Performance Objective PWS Para Performance Threshold Repair and Maintain Equipment.

Ensure reliable and continuous operation IAW the manufacturer’s specifications.

1.1. - 1.2 100% operational rate.

Preventative Maintenance.

1.1.4 100% performance of PM requirements.

Emergency Call-Out/ Repair.

Assess and Respond within two (2) hours.

1.3 100% of calls responded to within time specified.

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES. No Government furnished property or services are provided for this requirement.

4. CONTRACTOR FURNISHED PROPERTY AND SERVICES. The Contractor is responsible for providing all management, licenses, laboratory testing, tools, supplies, equipment, transportation and labor necessary to execute equipment maintenance and repair. All work material and services, not expressly called for in this specification, which may be necessary to carry out performance of this contract, should be furnished and provided by the Contractor at no increase in cost.

5. GENERAL INFORMATION.

5.1 HOURS OF OPERATION. The Contractor shall perform the services required under this contract during the following hours.

5.1.1 INSTALLATION HOURS. Base hours of operation are 07:30 – 16:30. The Contractor may find it necessary to deviate from the normal base hours of operation, to ensure timely completion of work under this PWS at no additional cost to the Government. However, due to operational requirements there may be occasions when the Contractor will be required to work any hours of the day. Visits during normal working hours will incur no additional charges.

5.1.2 FEDERAL HOLIDAYS. The Contractor will be expected to work the following United States federal holidays if required:

New Years’ Day Martin Luther King’s Birthday President’s Day Memorial Day Independence Day Labor Day Columbus Day Veteran’s Day Thanksgiving Day Christmas Day

5.1.3 MISSION ESSENTIAL. This requirement is not deemed Mission Essential.

Equipment maintenance operations and performance of services are subject to unscheduled interruptions and Contractor personnel may be required to immediately leave the designated work area or be denied access due to security operations during crises declared by the National Command Authority or Overseas Combatant Commander. Mission requirements will necessitate suspension or cancellation of equipment maintenance operations when the National Command Authority or the Overseas Combatant Commander declares ‘Mission Essential Only’ to report during the time of the crisis. All incomplete work shall be rescheduled for completion within one working day or a time agreed upon with the Equipment Maintenance Manager and authorized by the COR at no additional cost to the Government.

5.2 CONTRACTOR PERSONNEL.

5.2.1. CONTRACT MANAGER. The Contractor shall provide a contract manager (primary and alternate) who shall be responsible for the performance of work and shall have full authority to act for the Contractor on all contract matters relating to daily operations of this contract. The contract manager shall be available during normal duty hours (07:30-16:30). The Contractor shall be able to meet with the CO or COR to resolve any contract issues. The contract manager and alternate shall be able to understand, read, speak and write basic and technical English. The contract manager and alternate shall be able to speak English with sufficient structural accuracy and vocabulary to participate in most formal and informal conversations on practical, social, and professional topics. Able to comprehend a variety of styles and formats pertinent to professional needs. The Contractor shall provide to the CO, within five (5) business days after contract award, the names, addresses and phone numbers of the contract manager’s supervisor, contract manager, and an alternate with authority to act for the Contractor if the contract manager cannot be contacted. Any required changes to this listing shall be submitted in writing to the CO within ten (10) business days prior to the change taking effect.

5.2.2. OTHER PERSONNEL. At least one (1) individual per work team shall be able to understand and speak a minimum level of conversational English at language proficiency Level I (able to satisfy minimum courtesy requirements and maintain very simple face-to-face conversations on familiar topics. Sufficient comprehension to read very simple written material).

Supervisors and management personnel shall be able to read, write and understand conversational and technical English.

5.2.2.1. ROSTERS. Contractor shall provide a complete roster of all personnel (including contract manager and alternates) to CO and COR no later than pre-performance conference.

Roster must include name, address, telephone number, and passport/ or driving license number of employee. Contractor shall maintain a current listing of employees, providing updates as changes occur and provide to CO and COR when updated.

5.2.2.2 STANDARDS OF CONDUCT. Contractor shall not employ persons for work on this contract if such employees are identified to Contractor by CO/ COR as a potential threat to health, safety, security, general wellbeing, or operational mission of the installation and its population in accordance with DoDD 5500.07, Standards of Conduct.

5.2.3 CONTRACTOR APPEARANCE. Contractor personnel who enter UK/US RAF Installations shall present a neat appearance and be easily recognized as Contractor employees.

The Contractor will provide employees with a smock, vest, or similar outer garment that easily identifies them as Contractor personnel, and should be worn at all times while on a UK/US RAF Installation. The Contractor shall also provide each employee with an identification badge that shall include the employee’s name, employee’s photograph, and Contractor’s name, and shall be distinguishable from a distance of three (3) meters. Identification shall be available prior to employment and shall be worn or attached to the outer garment at all times.

5.3 SECURITY CLEARANCES. The Contractor shall comply with all requirements and procedures IAW AFFARS 5352.242-9000, Contractor Access to Air Force Installations. All personnel employed on a US military base require a National Agency Check (NAC) equivalent investigation before they are authorized access to the base, facilities, and if necessary computer networks. For the purpose of this contract, these positions are deemed non-sensitive, which by US Government definition means do not require access to US classified information.

A NAC consists of:

A Local File Check (LFC) conducted by the installation Security Forces (SF) (this can take several days or weeks to complete), A Defense Clearance and Investigation Index (DCII) conducted by the installation SF, A Host Agency Check (HAC) conducted by the Ministry of Defense (MOD) Defense Vetting Agency (DVA), and

A Federal Bureau of Investigation (FBI) check if the potential employee has ever resided in the United States for twelve (12) or more consecutive months.

Once completed, a NAC is valid for five years. Before any employee is authorized to perform work on this contract, the Contractor shall provide new employee information required by the LFC and DCII to the QA/ COR(s) for the base/option period. The Contractor shall then coordinate with the QA/ COR(s) for the new employee to complete all requested documentation for the HAC and, if required, FBI checks within three days of the first day of employment. After the LFC and DCII are completed with no issues discovered and the investigation is submitted to DVA and the FBI then a temporary Installation Pass (IP) granting unescorted base access may be granted when (a) DVA opens the case, (b) a favorable fingerprint report is returned from the FBI, and (c) the unit commander or director favorably reviews the submitted investigation package.

The temporary IP is limited to ninety (90) days and does not grant escort privileges. Holders of temporary IPs are subject to additional search procedures at installation entrance gates. When a NAC has been favorably completed and documented the QA/ COR(s) will inform the Contractor.

The COR(s) may request SF issue a non-temporary IP to the employee. The end date will be no later than the end of the contract or one year from issue, whichever is sooner. The Contractor shall be responsible for tracking expiration dates of IPs and either applying for renewals, or returning the expired IPs to the COR(s) for the base/option period. The Contractor shall return IPs for employees who are no longer employed by the Contractor or assigned to this contract to the QA/ COR(s) for the base/option period within 48 hours of the employee’s departure.

5.4 QUALITY CONTROL. The Contractor shall develop and maintain a quality control program to ensure equipment maintenance services are performed in accordance with commonly accepted commercial practices and standards. The Contractor will operate a customer service call/ emergency response system for equipment failure notification. The Contractor shall develop and implement procedures to identify and prevent defective services from reoccurring. At a minimum, the Contractor shall develop quality control procedures that address the areas identified in the Service Delivery Summary. The Government Quality Assurance or Contracting Officer Representatives (QA/ CORs) must have a specific quality control inspector/contract manager to notify in case of customer complaints.

5.5 GOVERNMENT QUALITY ASSURANCE. The Government will periodically evaluate the Contractor’s performance by appointing QA/ CORs to monitor performance to ensure services are received. The Government representative will evaluate the Contractor’s performance in accordance with the Quality Assurance Surveillance Plan (QASP) through intermittent inspections of Government facilities and receipt of complaints from base personnel. The Government may request a quality control inspection at any time based on criteria such as, but not limited to - repeated failures during quality control inspections and/or customer complaints. The Government may investigate, at any time, complaints from customers located on the installation. The Contractor shall be responsible for initially validating customer complaints and providing a written response to the Government representative within one (1) business day. However, the Government representative shall make final determination of the validity of customer complaint(s) in cases involving disputes with customer(s).

5.5.1 DEFICIENCIES IN CONTRACTOR PERFORMANCE. If work performed by the Contractor is found to be deficient or in violation of any standard stated within this PWS, maintenance guide, or an otherwise official repair document, a written notification will be issued. The Contractor must submit a corrective action statement addressing the concern to the CO and COR within four (4) hours of notification. Should the Contractor receive the CO notification after business hours, the Contractor’s corrective action statement will be expected within four hours of the next business day. Upon CO approval of the corrective action statement, the deficiency will be corrected on-site within the timeframe agreed upon between the Contractor and the CO. If the deficiency results in an emergency situation, the procedures of paragraph 1.3, Emergency Call-Outs, will be utilized, and any subsequent costs incurred will be at the expense of the Contractor.

5.6 GOVERNMENT FURNISHED TRAINING.

5.6.1 LEVEL 1 ANTI-TERRORISM TRAINING. All employees under this contract must complete Level 1 Anti-terrorism training located at http://jko.jten.mil/courses/atl1/launch.html and have certificates available upon request from the COR. All new employees hired by the Contractor to perform under this contract after the commencement of the period of performance, must complete Level 1 Anti-terrorism training.

5.6.2 BIOENVIRONMENTAL ENGINEERING/ HAZMAT REQUIREMENTS.

Environmental, Health, And Safety. The Contractor shall ensure all employees receive the necessary environmental, health, and safety training to ensure compliance with all Occupational Safety and Health Acts (OSHA), federal and local laws. The Contractor shall protect the health and safety of employees and the community, minimizing the risk of environmental pollution. The Contractor will not dispose or store hazardous materials on Air Force Installations.

5.6.3 POLLUTION PREVENTION. "Pollution Prevention" and "Source Reduction" are defined in the Pollution Prevention Act of 1990, 42 U.S.C. §§ 13101-13109. Contractor's obligation under this section is limited to identifying pollution prevention opportunities and shall not be construed to require the Contractor to conduct activities not otherwise required by the program.

5.6.4 ENERGY CONSERVATION. The Contractor shall comply with energy saving conservation practices as deemed necessary by the facility manager.

5.6.5 IONIZING AND NON-IONIZING RADIATION. Contractors must obtain authorization from Bioenvironmental Engineering (BE) prior to bringing on site ionizing or non-ionizing sources/equipment onto the installation. Contractors must provide list of items and description of how they will be used to BE at 01638528047 or 48amds.sgpb@us.af.mil at least ten (10) days prior to the date required to bring them on base.

5.6.6 NON-IONIZING RADIATION. Electromagnetic Frequency (EMF) Radiation and LASERS: Contact BE/Installation Laser Safety Officer (48amds.sgpb@us.af.mil) at least ten

(10) days prior to bringing on site. (Example: LASER Classes: 1M, 2M, 3R, 3B, or 4;

Transmitting antennas, radars etc.) Reference: AFI 48-139, LASER and Optical Radiation Protection Program, Paragraph 2.21)

5.6.7 IONIZING SOURCES. Contact BE (48amds.sgpb@us.af.mil) at least ten (10) days prior to bringing on site ionizing sources/equipment. For regulated sources, provide copies of permits or sealed source certifications. (Example: Troxler density gauges, sealed sources in various gauges/devices). Reference: AFI 48 -148, Ionizing Radiation Protection.

5.6.8 HAZARDOUS MATERIALS/ CHEMICAL MANAGEMENT. Hazardous

Materials/Chemical Management: All hazardous material use requires prior authorization before bringing the hazardous material on base. "Hazardous material" includes many materials for which there is a manufacturer SDS, such as cleaning supplies, paints, solvents, sealants, lead acid batteries, fuels, herbicides, etc. The Contractor shall submit an inventory list of ALL chemical products to be used, along with copies of the Safety Data Sheet (SDS) for each chemical product, for review before bringing any potentially hazardous material onto RAF Lakenheath, RAF Feltwell or RAF Mildenhall using the attached Hazardous Materials Authorization Request/ Usage Report found in Appendix C. The Contractor shall submit completed inventories and SDSs to the 1) CO, 2) CE Environmental / for RAF Lakenheath/ Feltwell (01638 523990) (nolan.swick@us.af.mil), or for RAF Mildenhall 100 CES/CEIE (01638 5828), (richard.dickson.7.gb@us.af.mil) Bioenvironmental Engineering (01638 528047) (48amds.sgpb@us.af.mil) at least ten (10) days prior to the date required to bring them on base.

5.6.9 INVENTORY of HAZARDOUS MATAERIALS. Once approved, the Contractor shall maintain an inventory of all hazardous materials along with corresponding SDSs. The Contractor shall track and report actual hazardous material usage during the performance of the contract. Hazardous material usage for any contract that is less than one month in duration shall be reported at the end of the contract period. Hazardous material usage for any contract over a month in duration shall be reported no less than monthly. Hazardous material usage shall be reported using the attached Hazardous Materials Authorization Request/ Usage Report Appendix C.

5.6.10 REMOVAL OF HAZARDOUS MATERIALS. The Contractor shall not leave any excess hazardous materials or empty containers on site following completion of the project.

The Contractor is responsible for the removal of all unused hazardous materials and proper disposal of all hazardous waste generated. Reference: AFI-32-7086, Hazardous Materials Management.

5.6.11 CONTROLS OF OTHER HAZARDS. Contractors must coordinate with BE at 01638528047 or 48amds.sgpb@us.af.mil at least ten (10) days prior to start of project, regarding all contracts with potential health impact to personnel (Example: Noise above 85 dBA, activities with potential airborne contaminants or particulates). Hazardous work areas/perimeters shall be established to control exposures and limit access to nearby facilities and personnel. Work shall be performed IAW all applicable occupational health and safety regulations. Contractors must coordinate with facility managers and receive a safety brief of hazards present within work areas.

5.7 ECMRA – CONTRACTOR MANPOWER REPORTING APPLICATION. Section 2330a of title 10, United States Code (10 U.S.C. §§2330a), requires the Secretary of Defense to submit to Congress an annual inventory of contracts for services performed during the prior fiscal year for or on behalf of the Department of Defense (DoD) by 31 Oct. The inventory must include the number of Contractor employees using direct labor hours and associated cost data collected from Contractors. Information from the secure web site is considered to be proprietary in nature when the contract number and Contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the Contractor name and contract number associated with the data. Contractors for other than Army components can visit https://afcmra.hqda.pentagon.mil/Help/Full_User_Guide.pdf to review user manuals and gain an understanding about the data fields that will be included in the reporting structure that is hosted at http://www.ecmra.mil/ .

Applicability: The reporting requirement applies to all contracted services, provided the organization that is receiving or benefiting from the contracted services is a DoD organization, including reimbursable appropriated funding sources from non-DoD executive agencies where the Defense Component requiring activity is executive agent for the function performed. The reporting requirement does not apply to situations where a Defense Component is merely a contracting agent for another executive agency. In general, the only contracted services excluded from reporting are construction and utilities.

5.8 GOVERNMENT REMEDIES. The CO shall follow the requirements of FAR 52.212-4, Contract Terms and Conditions for Commercial Items (May 1997), for Contractor’s failure to correct nonconforming services.

5.9 SPECIAL QUALIFICATIONS. The Contractor shall provide personnel possessing the skills, knowledge, and training to satisfactorily perform the services required. Personnel performing work under this PWS shall remain employees of the Contractor (or Subcontractor) and shall not be considered employees of the Government. The Contractor on-site technician performing the work shall be trained on the specific barrier(s) at the military base (see Appendix A) and have no less than three (3) years minimum of experience inspecting and maintaining barriers, and barrier control systems. The Contractor’s experience in barrier control systems and safety control systems must include documented experience in troubleshooting, modification, maintenance, and repair of barrier and traffic control systems. The Contractor is required to submit to the CO/COR a list of employees certifying proof of qualifications within five (5) calendar days prior to contract performance and throughout the life of the contract whenever changes are made. The Contractor’s technician possessing the required qualifications shall oversee all the work including the work of barrier engineers on the site. The technician must be present when work is being performed for PM, routine and emergency service calls, and additional in-scope work.

5.9.1 WELDING. If a Contractor or Subcontractor employee performs welding, they shall be certified to British Standards (BS) EN 287-1: 2011 – Fusion Welding of Steels. The Contractor shall produce a current welding certification to the CO/COR for each employee performing welding prior to the commencement of any work involving welding. The Contractor shall coordinate with and obtain an installation-specific welding and cutting permit issued by the local Base Civil Engineer office via coordination with the CO/COR prior to any cutting or welding.

5.9.2 ELECTRICAL. Each Contractor or Subcontractor employee performing electrical work on barrier systems shall meet accredited/license requirements per the BS 7671:2018 IET Wiring Regulations, and shall possess the skills and ability to proficiently perform the tasks. Prior to any Electrical system work the Contractor will supply the employee’s certifications via the COR to the Authorized Person (AP) on each Installation. The electrical AP has final authority of all electrical work conducted on the Installation, all regulatory guidance will be adhered to as per JSP375 Safety rules and procedures.

5.9.3 HYDRAULIC. Each Contractor or Subcontractor employee performing Hydraulic system work on barrier systems will possess the skills and ability to proficiently perform the tasks and shall meet accredited/license requirements. Prior to any hydraulic system work the Contractor will supply the employee’s certifications via the COR to the AP on each Installation. The Hydraulic AP has final authority of all hydraulic work conducted on the Installation, all regulatory guidance will be adhered to as per JSP375 Safety rules and procedures.

6. DEFINITIONS.

Acronym/Abbreviation Definition AF COLS Air Force Common Levels of Service AFFARS Air Force Federal Acquisition Regulation AFI Air Force Instruction AP Authorized Person AQL Acceptable Quality level AVB Active Vehicle Barrier BE Bioenvironmental Engineering CDC Child Care Development Center CO Contracting Officer COR Contracting Officer Representative CNACI Child Care National Agency Check and Inquiries DBS Disclosure and Barring Service DCII Defense Clearance and Investigation Index DOD Department Of Defense DV Distinguished Visitor

DVA Defense Vetting Agency EHS Extremely Hazardous Substances FAR Federal Acquisition Regulation FBI Federal Bureau of Investigation FOIA Freedom of Information Act FOUO For Official Use Only FSC Federal Supply Code GPC Government Purchase Card HAC Host Agency Check HAF Headquarters Air Force HM Hazardous Material IAW In Accordance With IP Installation Pass LFC Local File Check MOD Ministry of Defense NAC National Agency Check ODS Ozone Depleting Substances OPM Office of Personnel Management OSHA Occupational Safety and Health Administration PBT Persistent Bioaccumulative and Toxic POC Point of Contact POV Personally Owned Vehicle PRS Performance Requirement Summary/SS PWS Performance Work Statement QCP Quality Control Plan SDS Safety Data Sheet SF Security Forces SO Service Order SS Service Summary/PRS UFC Unified Facilities Criteria UIC Unit Identification Code UK United Kingdom US United States

7. APPENDICES.

A. Estimated Workload Data

B. Maps and/or Site Plans

C. Required Reports

APPENDIX A

ESTIMATED WORKLOAD DATA- RAF MILDENHALL

Manufacturer/Model Location Quantity Traffic Lanes

Delta

DSC2000

Shippea Hill Gate

1 2

DSC501

Bird in Hand Gate

DSC501

*Anticipated Decom 5/2019 and replaced with (1) new Heald/Viper, HTR‐VIP‐A‐3.0‐80

Main Gate

Heald/Viper

HTR‐VIP‐A‐3.0‐80

CDC Entrance 1 2

Cova Security

CSG 10506

Main Gate

TT212E(M)

Perimeter Fence and Access Gates

5 n/a

Delta

TT212EC(H)

Main Gate 1 n/a

Delta

BB10MS

West Row Gate 2 n/a

APT Security Sys HD Barrier *Anticipated Decom 5/2019 and replaced with (1) new Heald/Viper, HTR‐VIP‐A‐3.0‐80

CDC 1 n/a

Parking Facilities

PF9500

Flight Line Access and Parameter Road

8 2

Jacksons Fencing S/N 1272467‐01

Waste Water Treatment Facility

1 2

Delta

DSC701

*Anticipated Decom 5/2019 and replaced with (1) new Heald/Viper, HTR‐VIP‐A‐3.0‐80

West Row Gate 5 2

Gate Claw 1000/500

Base Access Gates 5 1

ESTIMATED WORKLOAD DATA- RAF LAKENHEATH

MP5000‐20

Gate 1

Heald/Viper

HTR‐VIP‐A‐3.0‐80

Gate 8 1 1

Heald/Viper

HTR‐VIP‐A‐3.0‐80

Gates 1 and 2 4 2

Newgate T1 Auto Sliding Gate

Bldgs. 1324 and 1466 4 1

Frontier Pitts Electric Gate

1549 1 1

Broughton/Heras

Gate 8 4 n/a

Broughton/Heras

Gate 8 and Bldg. 5900 3 n/a

Broughton/Heras 942/943

Gate 8 2 n/a

Aztek

MEC900

Gate 1, Bldg. 997 4 n/a

RIB

Normal, Electro‐Mechanical

Elementary School 2 n/a

Tire Shredders Counter Weight

Gate 8 2 1

ESTIMATED WORKLOAD DATA- RAF FELTWELL

MP5000‐20

DET 4 & Main Gate

2 2

Heras

HMD230

Det 4 1 1

Hydraulic Gate

Fire Station/ Base Access 1 2

TT210NR

Fire Station 3

1 1

APPENDIX B

MAPS AND/OR SITE PLANS

1. Security Equipment location map – RAF Mildenhall.

2. Security Equipment location map – RAF Lakenheath.

3. Security Equipment location map – RAF Feltwell.

APPENDIX C

REQUIRED REPORTS/ DOCUMENTS

1. Service Order Template.

2. Hazardous Materials Authorization Request/ Usage Report.

3. Maintenance & Repair Log.

Hazardous Materials Authorization Request/Usage Report

POC Name/Number: PAGE of

Project/Contract Name: Date:

Project or Facility Location/Building Number:

Usage Start Date:

Usage End Date:

***IMPORTANT! ATTACH A COPY OF THE SDS FOR EACH ITEM BELOW***

Item #

Manufacturer

Name

Product Trade

Name

Container Size

Container

Type

Quantity Needed/

Used

How Often Will The

Quantity be Used?

For

HMMP

Use Only example

The Clorox Company

Clorox Bleach

1 Gallon

Plastic Bottle per month example

3M Company

3M Dust Remover

AV152B-10

10 Ounce

Aerosol Can total for entire contract

BASE NAME: START DATE:

GATE NAME: FINISH DATE:

FACILITY #: MAINT QUARTER (FY):

MAJCOM: INBRIEF DATE:

OUTBRIEF DATE:

CONTRACTOR: CONTRACT NO.:

CONTRACTOR POC: TASK ORDER NO.:

CONT POC PHONE #: CO:

LEAD TECHNICIAN: CO PHONE #:

LEAD TECH. PHONE #: COR:

COR PHONE #:

AVB CONDITION RATING:

SAFETY INSPECTION:

OPERATIONAL STATUS:

CHECKLIST ATTACHED:

Equip. Description Vendor & Model # Warranty Number Installation Date Barrier Type Barrier Power Frequency of Maintenance

Equip. Description Vendor & Model # Serial # Installation Date Warranty Start Date Contractor's Warranty Exp.

Date Manufacturer's Warranty

Exp. Date

Description of Work TO Number Labor Materials Other Direct Cost Total

Replace barrier sump pump

Replace PLC control board

$0.00

SIGNED:

MAINTENANCE & REPAIR LOG

PART II - PREVENTIVE MAINTENANCE (FFP)

QUALITY ASSURANCE EVALUATOR

GENERAL REMARKS:

MINOR REPAIRS ACCOMPLISHED:

PART I - CONTRACT TASK ORDER INFORMATION

SERVICE ORDER REPAIRS ACCOMPLISHED:

DATE

PART IV - CERTIFICATION OF SERVICES

GRAND TOTAL

PART III - SERVICE ORDER COST SUMMARY

ITEMS UNDER WARRANTY

Deficiencies/ Problem Areas:

SUMMARY OF EQUIPMENT