Attach_1_-_PWS_1_Aug_19.pdf

Solicitation Hangar Door Maintenance Services 1 Aug 2019 FA462119RA015 Performance Work Statement (PWS)

Performance Work Statement (PWS) For

Hangar Door Maintenance Services

(Inspection, Preventive Maintenance, & Repair of Aircraft Hangar, Mega, Overhead, Tail, Roll-up, Panel, and Built-in Personnel/Entry

Door Services)

McConnell AFB, KS

1 Aug 2019

TABLE OF CONTENTS

1. GENERAL SERVICE INFORMATION. 3

1.1. Description of Service.

1.2. Publications.

1.3. Hours of Operation.

2. REQUIREMENTS. 4

2.1. Schedule.

2.2. Inspections.

2.3. Inspection Reports.

2.4. Historic Buildings.

2.5. Service Calls & Repairs.

2.6. Repair Authorizations & Quotes.

3. SURVEILLANCE & QUALITY ASSURANCE. 9

3.1. Service Summary.

3.2. Quality Control.

3.3. Quality Assurance.

3.4. COR Monthly Report.

3.5. Progress Meetings.

4. GOVERNMENT FURNISHED FACILITIES, PROPERTY, EQUIPMENT,

AND SERVICES. 11

4.1. Inventory.

4.2. Replacement.

5. CONTRACT ADMINISTRATION. 11

5.1. Administrative, Management, & Oversight Tasks.

5.2. Contract Management.

5.3. Contract Employees.

5.4. Interferences.

5.5. Mission Essential Services.

5.6. Records Management.

5.7. Labor Hour Reporting.

5.8. Safety Requirements and Reports.

6. ENVIRONMENTAL COMPLIANCE. 13

6.1. Environmental Management System (EMS).

6.2. Notification of Environmental Spills.

7. INSTALLATION ACCESS, SECURITY, OPSEC, & ANTITERRORISM. 14

7.1. Contractor/Employee Base Pass and Identification, Special Clearances and Vehicle Passes.

7.2. Operations Security (OPSEC).

7.3. Antiterrorism Awareness Training.

APPENDICES.

Appendix A - Door Locations. 19 Appendix B - Access & Escort Requirements. 28 Appendix C – Government Furnished Facilities, Property, Equipment, and Services. 29 Appendix D - Preventative Maintenance Requirements & Manuals. 30

Hangar Door Maintenance Services Performance Work Statement (PWS)

1. GENERAL SERVICE INFORMATION.

1.1. DESCRIPTION OF SERVICE. The contractor shall provide all management, supervision, labor, personnel, supplies, tools, equipment, parts, materials, transportation, shipping, delivery, and other items and services necessary to perform Inspection, Preventive Maintenance, and Repair services for all aircraft hangar door types (to include built in personnel doors), for McConnell AFB, Kansas. The contractor shall provide all services in accordance with this Performance Work Statement (PWS) in a manner that will ensure continuous, dependable, and safe operations of all doors. All services shall be performed in accordance with all applicable federal, state, local laws, regulations, commercial practices, and manufacturer’s specifications as described in this Performance Work Statement (PWS), with emphasis placed on safety and customer service. The contractor is expected to use innovative solutions to accomplish the PWS requirements in an effective and timely manner at reduced costs and in a way that fosters pride and ownership in the services performed.

1.1.1. PERSONNEL/BUILT-IN ENTRY DOORS. All personnel entry doors listed in Appendix A, that are connected/affixed to each respective aircraft door type shall be included in maintenance, inspections, and for repair services associated with the work to be performed within this PWS.

1.1.2. CONTRACT CHANGES/ADDITIONAL WORK. At future dates, the government reserves the right to incorporate or remove additional quantities of doors and inspections into this requirement. At times, new doors or the removal of doors may be incorporated into the requirement on an as needed basis. Additionally, there may or may not be additional requirements for specific ‘one-time’ inspections, or other work which may require sub-contracting opportunities or special hiring of person(s) with specific qualifications and/or certifications to conduct specific inspections or work related to the inspection and maintenance of doors on this requirement. Any future changes to this requirement will be negotiated and incorporated into the contract via contract modification.

1.2. PUBLICATIONS. The contractor shall perform all inspections, preventive maintenance, and work to be performed to meet the requirements detailed within the PWS in accordance with the applicable publications as below. The latest editions of the following publications and standards shall apply:

1.2.1. OSHA Standards 1910 and 1926

1.2.2. AFI 91-203, Air Force Consolidated Occupational Safety Instruction

1.2.3. American National Standards Institute (ANSI) Standards S97-1-1984

1.2.4. Manufacturer’s Recommendations and Warranty Requirements

1.2.5. Operation and Maintenance Manual for McConnell AFB KC-46A Hangars Project

1.2.6. The Secretary of the Interior's Standards for the Treatment of Historic Properties with Guidelines for Preserving, Rehabilitating, Restoring, and Reconstructing Historic Buildings ("Standards"; 36 C.F.R. Part 68)

1.3. HOURS OF OPERATION. The contractor shall be available between Monday through Friday 7:00 AM to 6:00 PM CST (local) time. The contractor shall be available for receipt of routine service calls, and shall perform all inspections and maintenance during the normal duty hours of operation. These are the “normal” hours of operation. Each day may be defined as a “business” day. Weekends or holidays shall not be counted as a business day.

1.3.1. EMERGENCY SERVICE HOURS. The contractor shall be available for emergency service, calls, and repairs 24 hours per day, seven (7) days per week, including federal holidays.

1.3.2. HOLIDAYS. The contractor shall not be required to provide normal services during federal holidays with the exception of emergency service under paragraph 1.3.1. Federal holidays are defined as follows:

New Year’s Day Independence Day (July 4th) Thanksgiving Day Martin Luther King’s Birthday Labor Day Christmas Day President’s Day Columbus Day Memorial Day Veteran’s Day

NOTE: Holidays occurring on Saturday will be observed the preceding Friday. Those occurring on Sunday will be observed the following Monday.

1.3.3. MILITARY EXERCISE. The contractor shall not be held liable for non-accomplishment, late, or behind-schedule of routine workloads and repair services, or responses to service calls if the government delay was related to the military exercise.

2. REQUIREMENTS. The contractor shall perform inspections and preventive maintenance services on all doors at the locations designated in Appendix A. The contractor shall perform preventative maintenance during the inspections to ensure reliable and continuous safe operations of the doors. The maintenance work shall be in accordance with commercial practices or manufacturer’s specifications. Inspections and preventive maintenance work shall conform to the applicable latest editions of the specifications and standards outlined in section 1.2.

2.1. SCHEDULE. The contractor shall prepare and submit to the COR, a schedule for inspections and preventative maintenance so that each designated door will be inspected annually with no more than 12 months between inspections of any single door.

2.2. INSPECTIONS. The contractor shall prepare and submit a written report to the COR within 10 days of completion of all inspections

2.2.1. ANNUAL. The contractor shall perform a complete inspection and periodic maintenance on all doors during each contract year.

NOTE: All annual inspections and preventative maintenance shall be invoiced under Price List – Line Item(s) X001 through X003 respectively.

2.2.2. QUARTERLY INSPECTIONS. Hangar and tail doors located at building 1107 will require quarterly inspections. (The annual inspection shall count as an inspection for the given quarter). For the quarterly inspections, the contractor shall perform the following tasks (conducted in accordance with commercial standard practices):

1. Impact Safety Check Check operation of hangar/tail doors systems auto stop/reverse ops.

2. AHT doors motor/speed controller Check for complete operation for hangar/tail doors open & close actions.

3. Check all hardware Check condition all fit, appearance, & utilization.

4. Lock operations Check condition and lubricate as necessary.

5. Check working hardware Check local rollers/pivots & track condition, service if required.

6. Motor carriage (bearings) Check wear on all carriage bearings/guides and replace as necessary.

NOTE: All quarterly inspections and preventative maintenance shall be invoiced under Price List – Line Item(s) X004.

2.2.3. MONTHLY INSPECTIONS. The Mega doors located at building 1126 require monthly inspections.

NOTE: All monthly inspections and preventative maintenance shall be invoiced under Price List

– Line Item(s) X005.

2.3. INSPECTION REPORTS. For all/each inspection(s) and preventative maintenance event conducted, the contractor shall prepare and submit a written report to the COR concurrently with the submission of the invoice for payment of these services. The report shall include:

• Identification of the door system

• Location

• Preventative maintenance work performed

• Date of the inspection

• Name of inspector(s)

• Overall condition of the door

• Completed repairs

• Recommended repairs needed

• Estimate of the cost of any recommended repair in accordance with Section/Para. 2.6.

• Monthly, quarterly, and semi-annual inspections shall include a checklist of all tasks outlined in the Operation & Maintenance Manual for McConnell AFB KC-46A Hangars Project with the date accomplished.

2.4. HISTORIC BUILDINGS. Buildings 9, 1107, 1218, and 1219 have been designated Historic Air Force buildings. Any repair or maintenance of these buildings must be in accordance with the applicable provisions of The Secretary of the Interior’s Standards for the Treatment of Historic Buildings (“Standards”; 36 C.F.R. Part 68). In the event that the annual inspection indicates that these buildings require repair or maintenance, the contractor shall prepare a proposal in accordance with Section/Para. 2.6. for review and approval by the COR and CO. If the contractors proposal is rejected because it does not comply with the standards referred to herein, the COR will provide the contractor with compliant specifications. The contractor shall review the approved specification and provide an updated cost estimate to the COR and CO for approval.

2.5. SERVICE CALLS & REPAIRS.

2.5.1. ROUTINE SERVICE CALL. A routine service call is defined as any notification made by the COR to the contractor during normal hours of operation (Section/Para. 1.3.), related to any door performance issue(s). The contractor shall respond within one (1) business day of the notification. A response to a routine service call includes; travel to the installation, assessment of repair(s) required, a quote for estimated cost of repair (submitted to the COR), and any repair or corrective action that may be completed within one hour.

NOTE: All routine service calls shall be invoiced under Price List – Line Item X006.

2.5.1.1. In the event additional repairs are required (beyond the one (1) hour service call), the contractor shall submit a quote to the COR within one (1) business day from the service call response. A quote shall be submitted in accordance with Section/Para. 2.6.

2.5.1.2. Authorized work to be performed for up to one (1) total hour includes, securing/closing the door and repair work resulting in a complete fix of the door, system or alarm resets, and testing/inspecting of the door to determine the corrective action required.

2.5.2. REPAIR SERVICE. A repair service is defined by when the COR/CO issues an order for repair(s) based upon the estimated cost of repair provided by the contractor. The contractor shall not perform any door repair beyond the scope of a routine service call (Para. 2.5.1.), without approval/consent from the COR or CO. All repairs shall be conducted in accordance with standard commercial practices and the specifications and standards described within this

PWS.

NOTE: All repair services shall be invoiced under Price List – Line Item(s) X007 or X010 (Construction labor-as applicable), and X011 through X013 respectively.

2.5.2.1. Repairs shall be completed within three (3) business days (or as otherwise approved by the COR) upon approval after the notice to proceed has been issued by the COR or contracting office. The COR may approve longer repair times based on lead-time of required parts or supplies, complexity of repair, total required hours to complete work, etc.

2.5.2.2. The contractor shall submit a report to the COR prior to invoicing/payment for the repair work. The report shall include; identification of door system, location, repairs completed, date of repairs, name of employee(s) conducting the repair, and any warranty information.

2.5.3. EMERGENCY SERVICE CALL. An emergency service call is defined as when a inoperative door; impedes the entrance or exit of an aircraft, must be closed quickly as the result of inclement weather, creates a security issue, or will cause further property damage creating an additional cost to the government. The COR shall notify the contractor of an emergency service call and the location of the inoperative door.

NOTE: All emergency service calls shall be invoiced under Price List – Line Item X008.

2.5.3.1. The contractor shall respond and report to the work location no later than two (2) hours from the notification, or as otherwise approved by the COR.

2.5.3.2. The emergency service call will include travel to the installation, assessment of repair(s) required, a quote for estimated cost of repair (submitted to the COR), and any repair or corrective action that may be completed within one hour. Additionally, the contractor shall take corrective actions to secure or open the door(s) as required and brief the facility manager and the COR of the assessment.

2.5.4. EMERGENCY REPAIR. In the event that the contractor is unable to resolve the emergency under Para. 2.5.3., and upon authorization of the COR, the contractor is authorized to make immediate repairs, if the total repair cost, including labor, does not exceed $2,000.00. If the cost of repairs exceeds this amount, the contractor shall take corrective actions to secure or open the door(s) as required, and then provide an estimated cost for repairs in accordance with Section/Para. 2.6.

NOTE: All emergency repairs shall be invoiced under Price List – Line Item(s) X009 or X010 (Construction labor-as applicable), and X011 through X013 respectively.

2.6. REPAIR AUTHORIZATION. The contractor shall provide a cost estimate of any proposed repair(s) in accordance with this section. The contractor may use standard commercial invoices and cost breakdowns for submission, or request a template from the government. At a minimum, the cost estimate shall include a breakdown of the following items(s) as applicable to the repair:

• Parts/Materials/Supplies cost. (Price List – Line Item X011)

• Contractor Employee’s Labor. (The required hours to complete repairs).

(Price List – Line Item(s) X007, X009 or X010 as applicable)

• Special Rental Equipment. (Price List – Line Item X012)

• Sub-contracted Services. (Price List – Line Item X013)

• Travel, Lodging, & Other Expenses. (Price List – Line Item X013)

2.6.1. APPROVAL AUTHORITY. The COR has the authority to approve any repair less than or equal to $2,000.00 (including parts, special equipment, sub-contracts, and labor). Any repair that exceeds $2,000.00 shall require CO approval. The CO/COR approval of the contractor’s estimate shall establish a ceiling price pursuant to FAR 52.212-4 Alternate 1(i)(3). All repairs shall be invoiced and paid based on the actual costs in accordance with Para. 2.6.4. If the actual costs of a repair will exceed the approved ceiling price, the contractor shall pause work and notify the COR and Contracting Officer along with an adjusted estimate to include justification as to why the cost will exceed the original approved amount.

2.6.1.1. CONSTRUCTION WAGE DETERMINATION. The replacement of building components; any repair (to include the parts, special equipment, and labor) exceeding $2,000 and equal to or greater than 32 labor hours shall be subject to the Construction Wage Rate Requirements statute wage determinations (FAR 52.222-6) for all contract and subcontract employees.

NOTE: When work is subject to the Construction Wage Determination, the contractor shall invoice for labor under the designated contract Price List – Line Item X010.

2.6.2. The contractor’s proposal shall be supported by at least three (3) quotes for each item. The contractor may support their quote by either of the two following methods:

Method 1: Obtaining two (2) other quotes from other companies capable of meeting the requirement (At a minimum, each quote must provide a basic cost breakdown for each area listed in Section/Para. 2.6.), (Attempting to use this method, resulting in less than three (3) total quotes, does not negate the use of method 2). Or;

Method 2: The contractor shall attempt to find at least three (3) total quotes, from three (3) different vendors/sources in order to support each item required to complete the repair (I.e.

parts, special rental equipment, sub-contracting opportunities, etc.) The contractor will then select the lowest price quote that is acceptable/meets the requirements in order to complete the required repair in developing the proposed quote.

2.6.2.1. The contractor shall obtain parts, supplies, sub-contracted services, and special rental equipment at the most advantageous prices available with due regard to securing prompt delivery of satisfactory materials/service; and give credit to the Government for cash and trade discounts, rebates, scrap, commissions, and other amounts identifiable to the contract. Repair quotes submitted for sub-contractor expenses requiring sub-contracted labor shall also include a breakdown of the hourly labor rate/unit price, and the quantity of hours estimated for each rate.

2.6.2.2. Travel & Lodging expenses. Travel and lodging expenses shall be included in the contractor’s quote for repair service calls. All associated expenses shall be in accordance with FAR Part 31.204-46, Travel Costs and the Joint Travel Regulation (JTR). The contractor shall be paid for the actual cost of travel and lodging expenses based on the actual cost. A receipt of actual expenses shall be submitted to the COR prior to an accepted invoice for payment.

2.6.3. In the event three (3) quotes are not available, the contractor will submit a letter that they have conducted market research and could only locate “less than three” sources for the part, supply, or special equipment, etc., or explaining a circumstance where the repair requires a “sole-source”, “brand name” item, or only one source for repair services, i.e., would void warranty, requires special certification, or a specific brand/item with only one source of supply. The contractor may also use quotes for ‘similar’ or ‘equivalent’ (i.e., the same salient characteristics) items/parts in unique circumstances where only a specific brand/item or source is required. The letter shall be typed/written in a professional manner, in clear English. The letter shall address and indicate the description of the repair service, and the required details and explanation of the circumstances to address all aspects to meet the intent and requirements within this section (Para.

2.6.).

2.6.4. Reimbursement and Invoice of Repairs. Although an estimated ceiling price is established for each repair, this is a not to exceed amount. The contractor shall only invoice for the actual cost of repairs. The contractor will submit the actual costs/receipts of items listed in Para 2.6., for review/approval to the COR prior to invoicing. Materials, parts, supplies, rental equipment, and other expenses, shall be approved based on the actual cost incurred. For labor, the contractor will use the applicable contract Firm-Fixed Price (FFP) unit hourly rate, times the actual repair hours used. For repairs requiring the use of sub-contractor labor, that contractor shall submit (along with the invoice approval), to the COR, a breakdown of the actual subcontractor labor hours performed to complete the repair.

3. SURVEILLANCE & QUALITY ASSURANCE.

3.1. SERVICE SUMMARY.

Performance Objective: PWS Reference: Performance Threshold:

Perform Inspections and Preventive Maintenance.

IAW PWS Section/Para. 2 thru 2.4.

- Conduct Inspections & Preventive Maintenance w/ no more than 12 months between inspections on any door.

- Provide Annual, Quarterly, Monthly, Inspections.

- Provide, maintain, and submit reports.

Section/Para.

2.

2.1.

2.2. – 2.2.3.

2.3.

No more than, Monthly: One (1) valid deficiency Annually: Three (3) valid deficiencies

Perform Service Calls. (As Needed) Contractor responded within one (1) business day.

2.5.1. No more than, Monthly: One (1) valid deficiency Annually: Three (3) valid deficiencies

Perform Repair Services. Contractor performed repair services and reports IAW PWS requirements.

2.5.2. No more than, Monthly: One (1) valid deficiency Annually: Three (3) valid deficiencies

Respond & Perform Emergency Repair Services. (As needed)

2.5.3, 2.5.4. Zero (0) deficiencies allowed.

Contractor responded within 2 hours and performed emergency repair services IAW PWS requirements.

Submission of Repair Quotes. Contractor submitted repair quotes and was conducted/written in a professional manner and quality IAW PWS requirements.

2.6. – 2.6.4. No more than Two (2) deficiencies per year.

3.2. QUALITY CONTROL. The contractor shall employ their commercial quality control program and procedures to identify, prevent, and ensure non-recurrence of defective services. At a minimum, the contractor shall employ quality control procedures that address the areas identified in Para. 3.1., Service Summary. Through implementation of the contractor’s quality control program/procedures, the Government shall receive quality services meeting the requirements of this contract. All quality control records shall be kept and made available to the Government throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract.

3.3. QUALITY ASSURANCE. The CO shall appoint a primary and alternate COR for management of the day-to-day activities of the contract. The identity, title, and authority of this representative will be provided in writing to the contractor after contact award. The Government may use various quality assurance methods to determine the contractor’s compliance with the PWS and the contract requirements in accordance with FAR Clause 52.212-4, Contract Terms and Conditions – Commercial Items (a) Inspection/Acceptance. The contractor’s performance will be evaluated through intermittent on-site inspections of the contractor’s quality control program and receipt of complaints from base personnel. The Government may inspect each task as completed or increase the number of quality control inspections, if deemed appropriate, because of repeated failures discovered during quality control inspections or because of repeated customer complaints. Likewise, the Government may decrease the number of quality control inspections if performance dictates. The Government will also receive and investigate complaints from various customers located on the installation. The COR shall make the final determination of the validity of customer complaint(s) in cases of disagreement with customer(s). Additionally, 22d Civil Engineer Squadron and 22d Contracting Squadron will manage a Government Quality Assurance Program in accordance with DOD and Air Force policy.

3.4. COR MONTHLY REPORT. The COR shall summarize the surveillance and assess the contractor’s performance for the previous month. This monthly report will be forwarded to the Functional Commander/COR Supervisor, then to the Contract Administrator (CA). The CA will forward the report to the Contractor for his review and signature. The contractor has five (5) calendar days to review and return the report to the CA. The contractor may provide additional facts to mitigate performance issues or to point out efforts above and beyond the contract requirements to justify a higher performance rating. After the contractor responds or five (5) days have elapsed, the CA will forward the report to the CO for resolution of any conflicting opinions and finalization of the report. The CA will forward the finalized report to all parties.

3.5. PROGRESS MEETINGS. The CO, Functional Commander, COR, other government personnel as appropriate, and the contractor shall meet approximately 30 days after the commencement of performance and then approximately quarterly to review the contractor’s performance. The following issues could potentially be discussed:

• Opportunities to improve the contract

• Any modifications required of the contract

• Unsatisfactory inspections and trends against each performance objective observed

• Positive performance

• Steps taken by the Contractor to prevent unsatisfactory occurrences in the future

• Resolve any Government interference with the contractor’s performance

The minutes of these meetings will be reduced to writing, signed by the CO, and any other signatures as deemed appropriate, distributed to the functional and the contractor. Should the contractor not concur with the minutes, the contractor shall provide a written notification to the CO identifying areas of non-concurrence for resolution.

4. GOVERNMENT FURNISHED FACILITIES, PROPERTY, EQUIPMENT, AND

SERVICES. See APPENDIX C - Government Furnished Facilities, Property, Equipment, and Services. The Government will provide the facilities, items, and services listed in Appendix C to be used in performance of this contract without cost to the contractor. The contractor shall implement methods to ensure that keys to facilities are not lost or misused by unauthorized personnel. Lost keys will be replaced or replacement of affected lock or locks will be at contractor’s expense.

4.1. INVENTORY. A joint-inventory of government-furnished equipment will be conducted by the contractor and the COR not later than 5 calendar days before the start of the contract, within 10 calendar days of the start of any option periods, and not later than one (1) calendar day before completion of contract period. The contractor shall sign a receipt for all equipment provided by the Government. Equipment items missing or not in working order shall be recorded and the Contracting Officer notified in writing. The contractor and the Government representative shall jointly determine the working order and condition of all equipment and document their findings on the inventory. In the event of disagreement between the contractor and the Government representative on the working order and condition of equipment, the disagreement shall be referred to the Contracting Officer for resolution.

4.2. REPLACEMENT. The contractor shall submit requests for replacement of Government-furnished equipment to the COR for processing. Such request shall specify the reason for the replacement request.

5. CONTRACT ADMINISTRATION. During performance under contract, the contractor shall participate in administrative tasks inherent to the administration, surveillance, and oversight of contract performance.

5.1. ADMINISTRATIVE, MANAGEMENT, & OVERSIGHT TASKS. Administrative tasks include communication with the COR and contracting office via telephone interchanges, and email, as well as face-to-face meetings. The contractor is encouraged to reasonably respond to phone calls, emails, and other contractual requests within a reasonable period, and maintain communication and a positive working relationship with the government. Responding to Monthly COR Reports document contractor’s performance (Para. 3.4.), attend Progress meetings (Para. 3.5.), have available employees to conduct site visits, process labor reporting (eCMRA), CPARS (if applicable), timely and accurate submission of contractor employee’s base access badges, etc., and other tasks associated with the work to be performed for this requirement, as outlined within this PWS are examples of other administrative tasks that will require the contractor’s engagement.

5.2. CONTRACT MANAGEMENT. The contractor shall identify in writing to the Contracting Officer a primary and alternate site manager who has the authority to act on all contractual matters relating to daily operations. The manager and/or alternate(s) shall be available during normal duty hours and able, within 30 minutes, to meet on the installation with Government personnel to discuss problem areas. The contract manager and alternate(s) must be able to read, write, speak, and understand English.

5.3. CONTRACT EMPLOYEES. All contract personnel must be able to read, write, speak, and understand English fluently. Contract personnel shall present a neat appearance, and be easily identified as a contract employee. The contractor shall obtain base identification and vehicle passes for all employees who make frequent visits to, or perform work on McConnell AFB in accordance with the current installation access/entry requirements. Contractor personnel are required to wear or prominently display installation identification while visiting or performing work on the installation. The contractor shall not employ persons for work on this contract identified to the contractor by the CO as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population. Each employee will be easily identified by wearing distinctive clothing bearing the name of the company or by wearing appropriate badges that contain the company name and employee name(s). The contractor shall not employ any person who is an employee of the Government, if employing that person would create a conflict of interest. The contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours, or deployment. Military Reservists and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the service provider’s ability to perform; however, their absence at any time shall not constitute an excuse for non-performance under this contract.

5.4. INTERFERENCES. The contractor shall not unduly interfere with regular scheduled government operational activities in the performance of contract requirements. In the event a government supervisor so requests, the contractor shall temporarily cease work in the area and report the issue, to include the name of the government personnel involved to the COR immediately. The contractor shall notify the COR verbally of disputes with customers or other base contractors and follow-up in writing.

5.5. PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE

NATIONAL COMMAND AUTHORITY OR OVERSEAS COMBATANT

COMMANDER. In accordance with DFARS 237.76, Continuation of Essential Contractor Services, the Government has determined that an initial 48 hour emergency service response and performance of any required repair services for all doors under this contract are essential contractor services in support of a mission-essential function that must continue during crisis situations. (i.e.; crises declared by the President or Secretary of Defense, contingencies, emergencies, and/or periods of increased force protection) in accordance with DFARS Clause 252.237-7023, Continuation of Essential Contractor Services and DFARS Provision 252.237- 7024, Notice of Continuation of Essential Contractor Services.

5.6. RECORDS MANAGEMENT. The contractor shall create, handle, and maintain records for the Air Force, regardless of medium, in accordance with the requirements established in AFRIMS Records Disposition Schedule (RDS), AFI 33-322, Records Manage Program, AFI 33- 364, Records Disposition Procedures and Responsibilities, and AFM 33-363, Management of Records. Full text versions of these publications are available for free download at http://www.e-publishing.af.mil. Inquiries as to the specific actions necessary to meet the requirements established in the above referenced publication may be directed to the McConnell Records Management Office at 22 CS/SCOKR, Bldg. 739, McConnell AFB, KS, 67221.

5.7. LABOR HOUR REPORTING. The contractor shall report ALL contract labor hours (including subcontract labor hours) required for performance of services provided under this contract for the hangar door and overhead door services using the Contractor Manpower Reporting Application (CMRA). The contractor is required to fill in all required data fields at http://www.ecmra.mil. Report inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September.

While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Please direct questions to the CMRA help desk.

5.8. SAFETY REQUIREMENTS AND REPORTS. The contractor shall perform work in a safe manner as required by OSHA safety and health requirements. The contractor shall provide a verbal report to the COR as soon as possible of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact. The contractor shall provide a completed copy of required accident investigation reports to the COR within five calendar days of each occurrence. The contractor may be held liable for reimbursement, replacement, and repair of damage to government property.

6. ENVIRONMENTAL COMPLIANCE. The contractor shall comply with all federal, state, local, and installation environmental laws, rules, and plans. McConnell AFB is a federal installation. McConnell AFB meets or exceeds the strictest environmental requirements in effect. Therefore, the contractor shall also meet or exceed the strictest requirements in effect, federal, state, or local. IAW FAR 23.705 and FAR Clause 52.223-10, Waste Reduction Program, the contractor shall participate in the McConnell AFB recycling program.

http://www.ecmra.mil/

6.1. ENVIRONMENTAL MANAGEMENT SYSTEM (EMS). Executive Order (EO) 13423 (Strengthening Federal Environmental, Energy, And Transportation Management) directs Federal Agencies and contractors working for Federal Agencies to set goals in the areas of energy efficiency, acquisition, renewable energy, toxic reductions, recycling, sustainable buildings, electronics stewardship and water conservation. McConnell AFB has an EMS to comply with EO 13423. A key element of McConnell’s EMS is base-wide awareness of the Wing’s Environmental Management Program. To that end, the contractor shall educate its employees to be aware of the Wing’s EMS. Material for the contractor’s use will be given at the Pre-performance conference. The OPR is McConnell’s EMS Coordinator located in 22

CES/CEIEC.

6.2. NOTIFICATION OF ENVIRONMENTAL SPILLS. The contractor shall immediately report to the Fire Department, COR, and Contracting Officer any incident in which the contractor spills or releases any hazardous or non-hazardous, but regulated, material substance into the environment. The contractor shall be liable for the costs of cleanup and remediation of any spills or the release of such substance into the environment.

7. SECURITY, OPSEC, & ANTITERRORISM. The contractor shall comply with all requirements and procedures IAW AF FAR 5353.242-9000, Contractor Access to Air Force Installations included herein. All contract employees shall carry contractor photo identification at all times. Contractor employees shall comply with any base security measures implemented at all times. This includes, but is not limited to, vehicle and goods searches and identification checks during times of increased security.

The contractor shall not be entitled to any compensation for delays or expenses associated with complying with this section (PWS Section/Para. 7.), or any related/applicable contract provisions and/or clauses associated with or related to Security, OPSEC, Antiterrorism, or personnel/vehicle installation/base access requirements. Furthermore, nothing related to this section or contract provisions and clauses, shall excuse the contractor from proceeding with the contract as required.

7.1. CONTRACTOR/EMPLOYEE BASE PASS AND IDENTIFICATION, SPECIAL

CLEARANCES AND VEHICLE PASSES. The contractor shall comply with all requirements and procedures IAW FAR 5353.242-9000, Contractor Access to Air Force Installations. Strict security and personnel access control is enforced at MAFB. All employees desiring access must be identity proofed and vetted. All Contractor and sub-contractor employees must pass a Criminal History Report Inquiry [CHRI] through National Crime Information Center [NCIC], National Law Enforcement Telecommunication System [NLETS], state and local law enforcement databases. The primary contractor will ensure all employees possess proper credentials allowing them to work in the United States. IAW E.O 12989, the use of E-Verify is mandatory. Proof of identification includes but is not limited to the following documents:

• United States Passport

• Permanent Registration Card/Alien Registration Receipt Card [FM I-551]

• Foreign Passport with a temporary [I-551] stamp or temporary [FM I-551] printed notation on machine-readable immigrant visa

• employment authorization document that contains a photograph [FM I-766]

• Current /Valid Driver’s License

• Identification card issued by federal, State or Local Government

• Social Security Card

• I-9

7.1.1. BACKGROUND INVESTIGATION. Employees will be identity proofed and vetted each time a pass/credential is issued. Security Forces may conduct random screenings at any time; if, disqualifying information as prescribed in DOD, Air Force, or local directives is found, an individual may be denied access. The COR will be notified of the denial. Due to the mandates of 5 USC 552a (b) (3) as related to the Privacy Act 1974, as amended, the information indicating denial may only be discussed with the employee and will not be expressed outside of law enforcement. Employees requesting to contest denial of installation access, or requesting a waiver/exception to policy must submit a written rebuttal /request to Commander, 22nd SFS/CC, through 22nd SFS/S5, Attention: 22nd SFS/S5PC, McConnell AFB KS 67221.

7.1.2. CONTRACTOR/VENDOR ACCESS REQUEST/AUTHORIZATION (CVARA).

The contractor shall submit the information contained in Paragraph 7.1.2.1., to the CO at least one week prior to the anticipated access date for each employee or Sub-Contractor requiring access to the base. Failure to submit complete and accurate information may result in a delay or denial of access. Contract employees who are not U.S. citizens must also submit an INS Form I- 9 accompanied with copies of supporting documentation. The information submitted may be submitted on company letterhead or the formatted CVARA template (CVARAT). The CVARAT will be provided upon request for ease of information submission. Use of the CVARAT is highly recommended to ensure a complete and accurate access request. The information shall be submitted electronically as an Adobe Acrobat attachment to an email to the designated CA. Pass and registration officials provide a secure website for contractors to use for the protection of the required personal information. The hyperlink for that website is as follows:

https://safe.amrdec.army.mil/safe/Welcome.aspx. After following the instructions to create an account a contractor would sign into the site as a non-Common Access Card user, upload the CVARA information; provide a recipient email address and password. An email is sent to the recipient with notification that the files are available and a password. The CA signs in as a CAC user, provides the password and downloads the file(s). Contractor credentials and passes will not be issued to personnel waiting for the CVARA to be processed. Upon approval of the CVARA, the employee or sub-Contractor may apply for a Government issued identification badge at the West Gate Contractor Badge Office. The contract employee must have government issued photo identification. All base access credentials must be returned to the West Gate Contractor Badge Office upon termination of employment or the end of the contract.

7.1.2.1. CVARA Required Information:

• Complete name as it appears on identification (last, First, middle initial)

• Complete address; (Street, Apt number, City, state, Zip)

• Social Security Number

• Date of Birth

• Driver’s license or identification number & issuing authority https://safe.amrdec.army.mil/safe/Welcome.aspx

• Company or vendor name

• Company address, phone number

• Base job phone number

• Are you a sub-contractor or vendor?

• Prime contractor’s name (if our a sub-contractor)

• Prime contract number

• Sponsoring Unit

• Authorized Point Of Contact [CA/COR] rank, name and duty phone

• Contract for or type of service

• Location of work

• Start and end dates

• Days and times access is required

• E-Verify case number (If this employee is working under Federal contract, IAW Executive

Order 12989, 11 June 2008, employment eligibility has been electronically verified in E- Verify.)

• Is the employee a U.S. citizen? [If no, provide INS form I-9 and or all supporting documents.

Names must match on all IDs and form provided]

• Is the individual going to be designated to sponsor passes?

• Does the individual require access to the Flight line Maintenance Complex [FMC, inside the fence line]?

• Has the individual been designated for Mission Essential base access? [Must be listed in the

22 ARW Mission Assurance Plan]

7.1.3. OPERATION OF PRIVATELY OWNED VEHICLE. The application for a pass/credential if driving must be accompanied by a valid driver’s license, state vehicle registration and proof of insurance. Further, the vehicles and equipment may be escorted during exercise operations and may be rendered immobile when not in operation by the removal of ignition keys or by other readily reversible means. Contractor vehicles are subject to search prior to entering and exiting the base and while on the base.

7.1.4. FLIGHT LINE DRIVER’S LICENSE. Prior to operating vehicles on the flight line, all contractor and sub-contractor employees must complete training and have a color vision test.

The training and the vision test are at the expense of the contractor. Training will consist of a briefing on MAFBI 13-202, practical test and a comprehensive test annually during the contract period. Training will be scheduled and conducted on dates/times mutually agreed to by Airfield Management and the contractor. Training must be completed prior to operating vehicles on the flight line. All employees working on airfield shall be required to have an AF Form 483, Certificate of Competency (flight line driver’s license) with them at all times. All contractor and subcontractor personnel driving on the flight line will require training. Vehicles must have a valid POV pass issued by Airfield Management prior to operating on the flight line. All contractor vehicles with require a flight line pass issued for each vehicle. All vehicles must be marked with company name. No equipment will be left unattended while working in these areas.

7.2. OPERATIONS SECURITY (OPSEC). This contract may necessitate that contracted personnel create, handle, observe, and/or maintain critical information and indicators.

Therefore, contracted personnel must meet the requirements and responsibilities established in AFI 10-701, Operations Security, the 22 ARW OPSEC Plan, as well as OPSEC policy/guidance established by the DoD and its chain of command. AFI 10-701 specifically states, “OPSEC is everyone’s responsibility.” The AF uses OPSEC countermeasures to protect its critical information and indicators. Failure to properly implement OPSEC measures can result in serious injury or death to personnel; damage to weapons systems, equipment, and facilities; loss of sensitive technologies; and mission degradation or failure. OPSEC must be fully integrated into the execution of all Air Force operations and supporting activities.

Therefore, the contractor shall provide employee OPSEC training prior to beginning work and at least annually thereafter. All contractor employees shall adhere to the following:

• Know and be familiar with the 22 ARW Critical Information and Indicators List (CIIL). The 22d Contracting Squadron can provide the most up-to-date copy.

• Protect critical and/or sensitive information (including but not limited to For Official Use Only (FOUO), Personally Identifiable (PII), and Protected Health Information (PHI)) from disclosure by using established countermeasures and following the “need to know” principle.

• Not publicly post, publish, or share information that potentially contains any critical and/or sensitive information or indicators. Indicators include the observation of military activity.

• Not share critical and/or sensitive information via commercial use e-mail, websites, articles, web log (blog) postings, internet comments or message board discussions, news media or other forms of public dissemination or documentation.

• Only use DoD-approved systems (i.e. DoD e-mail systems or AMRDEC SAFE) to create, store, handle, or transmit critical and/or sensitive information.

• Encrypt digital transmissions (i.e. e-mail) containing critical information, OPSEC indicators, and other sensitive information. Encryption serves as one measure to protect critical and sensitive information transmitted over unclassified networks.

• Not publicly disseminate or publish photographs of McConnell AFB or DoD property without prior approval from the 22 ARW OPSEC Program Manager or 22 ARW Public Affairs.

• Not publicly reference, disseminate, or publish critical and/or sensitive information that may have already been compromised. This could provide further unnecessary exposure of information and may serve as validation.

• Return to either the contractor’s project manager or the COR for destruction (burn, shred, etc.)

any/all no longer needed critical and/or sensitive unclassified materials in order to prevent the reconstruction, inadvertent disclosure, or exploitation of critical and/or sensitive information.

Disposal into official paper shred bins on McConnell Air Force Base is an approved method of destroying no longer needed paper documents containing critical and/or sensitive unclassified information. Any/all critical and/or sensitive electronic data shall also be deleted and wiped clean (i.e. degaussed) from all computer systems used during contractual work when no longer needed, at the discretion of the COR.

• Actively encourage fellow personnel, whether contract, military or civilian, to protect critical and/or sensitive information.

• Implement protective measures as order by a Commander, Director, OPSEC Program Manager, or an individual in an equivalent position.

• Contractors are encouraged to contact the 22 ARW OPSEC Program Manager in order to solicit advice or ask questions regarding the use of critical/sensitive information or to forward OPSEC related concerns or recommendations. Attempts by unauthorized personnel to solicit critical and/or sensitive information and other suspicious activity should be immediately reported to appropriate law enforcement agencies (i.e. Security Forces, Eagle Eyes, BDOC, Command Post, or OSI). Contract personnel who have been involved in or have knowledge of a possible security incident shall report all facts to the proper authorities immediately.

7.3. ANTITERRORISM AWARENESS TRAINING. Contractors should be familiar with and in compliance with all local security procedures that govern their access to the base or installation. Contractors should anticipate they may have to accommodate random schedules, access and/or search requirements, and changes in the local threat level. During heightened Force Protection conditions (FPCON), contractor personnel may be directed to enter the installation through designated access points and only at specified times so that they can be identified and searched. The FPCONs are as follows:

ALPHA: Expect Random Vehicle Checks And Increased Crime Prevention Efforts.

BRAVO: Expect To See Closer Inspection Of Vehicles And Deliveries, ID Checks, And A Greater Presence Of Guards On McConnell AFB.

CHARLIE: Expect Rigorous Efforts To Inspect Vehicles And Facilities; You may be required to evacuate McConnell AFB, Or you will not be allowed on-base without escort.

DELTA: If On-Base, follow Security Forces instructions. You may be directed to evacuate or seek shelter. If Off-Base, you may be denied access until the incident has been taken care of.

Additional security measures will delay and interrupt normal routines.

In general, contractors providing goods and services during elevated FPCONs, or in areas with mission critical personnel, equipment, and facilities should anticipate additional security and AT requirements. All contractor employees shall be offered AT Awareness training through the requesting unit’s Antiterrorism Officer (ATO) or Antiterrorism Program Manager (ATPM) as stipulated below:

Training. Each contractor employee must receive a localized Antiterrorism Awareness briefing and will be issued the AT level I information pamphlet at time of credential issue.

Additionally, the contractor will be provided with the Contractor/Vendor Security requirements Handbook digitally, as well as approved AT Level 1 information [pamphlets], and general presentations provided by the government. Each contract employee must accomplish the Antiterrorism Awareness Training as stated in the provision/clause AFFARS 5352.242-9000, Contractor Access to Air Force Installations and complete the required Level I antiterrorism awareness training within 30 days of the contract start date and on an annual basis in accordance with DFARS clause 252.204-7004.

Documentation and tracking of training will be accomplished by the COR and CA.

Documentation will be…