QASP_thru_QA_Chair.pdf

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DATA MINING, CAPTURE AND ACCESS (DMC.A) IN

SUPPORT OF USSTRA TCOM AND SUPPORTED

COMMANDS' DECISION SUPPORT CAP ABILITIES

Quality Assurance Surveillance Plan (QASP)

Coordination and Approval:

HAZEN TREVOR D Oi9i1ally signedby

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Functional Commander/Director

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Contracting Officer Representative

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Contract Administrator

Quality Assurance Program Coordinator

Contracting Officer (55 CONS/LGCZ)

Contractor (After Award)

Date: 29 Aug 20 16

Date: 29 Aug 20 16

12Sep2016

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Qual ity Assurance Survei llance Plan (QASP)

1025599310C Typewritten Text 7 Oct 2016

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TABLE OF CONTENTS

SUB.JECT Pa ragraph

1. Authority

2. Overview 2

3. Objective 2

4. Purpose 2

5. Multi-functional Team Roles and Responsibilities 3

6. Surveillance Procedures 4

7. Customer Complaint Procedures 5

8. Certification of Services 6

9. Service Delivery Summary 6

9. Attachment: CAR

10. Attachment: CCR

11 . Attachment: PAR

Quality Assurance Surveillance Plan (QASP)

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QUALITY ASSURANCE SURVEILLANCE PLAN

Data Mining, Capture and Access (DMCA) in Support of USSTRATCOM and Supported Commands' Decision Support Capabilities

1. Authority

The Federal Acquisition Regulation (FAR) provides the Government the authority to audit the Contractor (FAR 52.246-4 Inspection of Services- Fixed Price)

2. Overview

2. 1 Descri ption of Services:

The Global Awareness Presentation Service (GAPS) program created visually fused situational awareness display presentation services to support Non-secure Internet Protocol Router Network (NIPR). Secure Internet Protocol Router Network (SIPR). Joint Worldwide Intelligence Communications System (JWICS) and closed net network centric operations. The GAPS program sought o ut web-enabled data sources with active end points and through translation services aggregated disparate data sources into a common view with the use of web services following Net Enabled Command and Control (NECC), Net-Centric Enterprise Solution for Interoperability (NESI) and Technical Implementation Architecture (TIA) compliance standards. Common views were designed, developed, improved and published by the GAPS program User Defined Operational Picture (UDOP). The UDOP provides the customized view to a specilic end user community which increases the overall situational awareness on the environment o f interest.

The GAPS program enabling technology has been leveraged for several integration initiatives with Google Earth. This combined Google Earth and GAPS program capability has been demonstrated at USSTRA TCOM on the NIPR. SIPR and JWICS and is supporting operational global air picture requirements for 8th AF and USSTRA TCOM at the 608th Ai r Operations Center, Barksdale AFB. LA.

The basis for this visualization support leverages the GAPS program's current technologies which utilize COTS/GOTS visuali zation technologies (C/JMTK, Google, AGl/STK. ArcGIS, etc.): and the ex isting interface integration across USSTRATCOM classified and unclassified networks. The GAPS program currently provides USSTRATCOM users a forum to produce Net-Centric Situational Awareness visual ization products tailored for decision makers by gathering selected information from disparate and dispersed data services. To do this, the GAPS program uses off-the-shelf technology that is interoperable with ongoing DoD wide Command. Control. Communications. Computers and Intelligence, Sun reillance and Reconnaissance (C4ISR) infrastructure efforts - such as C/JMTK. eGLOBE, EGIS and DGINet. To date, the GAPS program offers M2M (Machine-to-Machine) integration of Force Status Readiness (fSR) data source information, Strategic Knowledge Integration Web (SKIWEB) collaboration capabilities, Strategic Mission Assurance Data Service (SMADS) Critical Information updates, as well as Global In fo rmation Grid AOR Decision Support Service (GADSS), which supports all USSTRATCOM Information Technology networks.

Specifically, USSTRATCOM has a requirement for data mining, capture and access in the USSTRATCOM Wargame Center (WGC). This support includes the development. integration and visualization o f tasked authoritative data source information available on Open Source. NIPRNET. SIPRNET and JWICS networks. These capabilities must be able to ingest and cache current and future data source infonnation against specified J9 WGC problem sets and display this information on a tailored fused display within the WGC. Furthermore, evaluation and testing of these products wi ll be used to support Global Sensor Integrat ion of Networks (GSIN) Launch Characterization Tool (LCT) integration support to WGC Modeling and Simulation presentations and visuali zations.

Quality Assurance Survei llance Plan (QASP)

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In addition. the Government desires data mining, capture and access in support of enhanced infornrntion sharing and situational awareness efforts using the Commander' s Dashboard.

As an expansion task, if funding bl:comes avai lable, the Government desires the Contractor to support development and integration of data mining, capture, and access capabilities and services into the Commandcr·s Decision Support Visualization Initiative (DSYI). This initiative will address specific "Left-Side" visualization requirements involving tasked scorecard in fo rmation requirements and supported by a "Right-Side" visualization of the event itself. The initiati ve will address visualization requirements and be supported by operational data feeds when available and notional feeds when ·'live•· feeds have yet to be integrated. Intent will be lo support global President of the United States (POTUS)/MAJCOM level collaboration requirements utilizing existing SIPRNET level data sources and capabil ities.

2.2 Objective

Visually fused situational awareness display presentation services supporting NIPRNET. SIPRNET. Joint Worldwide Intelligence Communications System (JWICS) and closed net network centric operations. These services will seek out web enabled data sources with act ive end points and. through translation services, aggregate disparate data sources into a common view with the use of web services fo llowing Net Enabled Command and Control (NECC). Net-Centric Enterprise Solution fo r Interoperab ility (NESI) and Technical Implementation Architecture (TIA) compliance standards and the abi lity to obtain awareness of past, on-going and future National Technical Means (NTM) capability to satisfy collection requirements against assigned and defined targets.

-·-' Purpose

2.3. l The QASP is the document that government personnel use to assess Contractor performance, formerly known as the Performance Plan. This QASP provides the methods and procedures the Government 'vVill use to ensure it receives the services under the Data Mining, Capture and Access (DMCA) in support of USTRATCOM and Supported Commands· Decision Support Capabilities contract as identified in the Performance Work Statement (PWS). This QASP describes a systematic approach for conducting contract performance surveillance. Contracting Officer's Representatives (CORs) will use the QASP to ensure the objectives of the contract are met. The key contract performance objectives will be evaluated using the PWS. This survei llance method wi ll adequately assure that the Contractor·s performance is acceptable.

2.3.2 The QASP is based on the premise that the Contractor is responsible for management and quality control actions to meet the terms of the contract. The performance requirements recognize the Contractor is not a perfect manager and that the unforeseen and uncontrollable situations do occur. Good management and use of an adequate quality control plan will allow the Contractor to operate within specified performance requirements. The role of Government quality assurance I to ensure contract objectives are achieved. The COR must be objective. fair and consistent in evaluating Contractor·s performance against the objectives and contract documents.

2.3.3 The QASP describes the objecti ve in having the service provided and the results the Multi-Functional Team (MFT) is striving to achieve in managing the acquisition. The QASP also describes the methods and tools the MFT will use to assess the Contractor's performance against the performance thresholds identi lied in the contract.

2.3.4 In add ition, the purpose of this QASP is to ensure the completeness, timeliness. and appropriateness of the services delivered under the DMCA PWS. This QASP outlines how Government personnel will evaluate and assess contractor performance. The QASP is intended to be a "living .. document that may be revised or modified as circumstances warrant. It is based on the premise that the contractor. not the Government. is responsible for managing and ensuring that quality controls meet the tern1s of the contract. The Government representative wi ll evaluate the contractor' s performance based upon feedback from the Government customer and periodic inspections of the contractor's quality control program.

2.3.5 Management oversight of this contract · s FFP tasks arc in accordance with:

• /\ir Force Ins truction (AFI) 63- 138, Acquisition of Services;

• /\Fl 63- 10 I, Chapter 8, Acquis ition of Services;

• Mandatory Procedures (MP) 5301.602-2( d), Designation, Assignment and Responsibili ties of a Contracting Officer's Representati ve (COR); and,

• MP5346. l 03, Contracting Office Responsibilities.

• DoD Instruction 5000.72. Contracting Officer· s Representative (COR) Certifi cati on

3. Multi-Functional Team (MFT) Roles and Responsibilities

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By virtue of thi s QASP, the multi-functional team will manage this contract and s tri ve to achieve e ffic iencies, improve customer service and contractor performance, and ensure cost savings. Add itional goals arc as follows:

• Maximize performance

• Encourage innovation

• Promote pcrfom1ance-based services

3.1 The MFT will plan and manage this service contract throughout the life of the requirement. The MFT shall :

3. 1.1 Develop a business/acquis ition strategy that will meet customer requirements and foster partnerships with industry

3.1.2 Develop, implement, and execute performance based acquisition strategy

3.1.3 Perform market research to ensure best commercial practices

3. 1.4 Conduct source selection which ensures selection based on requirements

3.1.5 Contract performance management, to include collection of past performance in formation

3.1.6 Provide support to leadership, as required, to ensure dissemination of acquisition information and to ensure involvement on services/mission ri sks

3.1 . 7 Ensure funding is adequate and within approved funding C UN val ues

3.1.8 Manage ri ~;k to ensure mission perfomrnnce is within cost and schedule constraints

3.1.9 ldcnti fy opportunities to improve perfom1ance throughout the Ii fe o f the acquisition and recommend changes to the

QASP

3.2 The MFT members work together to ensure success. Together, the team builds the acquisition strategy, solicitation and executes performance management. T he MfT membership will be individuals holding the positions listed herein.

3.2.1 Functional Director (J9). Deputy Director, J9 Mission Assessment and Analysis. Selects Primary and Alternate CORs. Ensures personnel are properl y trained and technicall y qualified to perform COR duties. Discusses COR responsibilities to be designated and the importance o f performance of COR responsibili ties with the COR.

3.2.2 DMCA Program Manager (PM) - J9 Senior Technical Advisor. The person in charge of managing the contract wi th groups of related projects in a coordinated manner to obtain benefits and control NOT available from managing them

Page 4of16 individuall y. Coordinates and prioritizes resources such as scope. time and cost. to bring about a successful completion of the contract, manages overall risk and performance program.

3.2.3 Contracting Officer (CO) - 55 CONS/LGCZ. The government agent autho rized to award or administer contracts.

The CO appo ints CORs in writing to surveil the contractors. Ensures that the COR completes and uploads COR reports to the CORT Tool, to ensure CO review and approval I rejectio n o f reports. Performs a yearl y administrative review of the COR 'son line file during the anni versary month of appointment. The contracting o fficer is the ONLY person authorized to contractually obligate the Government.

3.2.4 Qua lity Assurance Program Coordinator (QAPC) - 55 CONS/LGCP. Indi vidual responsible fo r the coordination and management of the Performance Management Assessment Program/ Quality Assurance Program.

Provides training to CO Rs and COR management on C P /\RS, upon request. Monitors the inputs and use of the DoD

CORT Tool.

3.2.4 Contracting Administra tor (CA) - 55 CONS/LGCZ. The CA is the individual within the contracting onice who performs day-to-day administration of the contract. The CA may also be the CO if that person has a warrant.

3.2.5 Primary COR (J9). An individual designated and authorized in writing by the CO to perform specitic technical and admini strative functions. This position plans. organizes and manages the DMCA Surveillance program. Prepares the

COR month ly reports into the quarterly Performance Assessment Reports (PARs) and the annual Contractor Performance

Assessment Reporting System (CPARS) reports. The primary COR tiles and maintains DMCA COR records into the

Contracting Officer Representati ve (CORT) Tool. Additionally, CORs serve as on-site technical managers assessing contractor performance against contract perfom1ance standards in accordance vvith the Quality Assurance Surveillance

Plan. CO Rs report performance monthly. CORs shall be trained. nominated and appointed in accordance with J\ fF ARS

MP5301.602-2(d). Personnel must complete COR Phase I & II prior to consideration being given for certification.

3.2.6 Alternate COR (J9). An individual designated and authori zed in writing by the CO to perform specific technical and admini strative functions. Additionally, CORs serve as on-site technical managers assessing contractor performance against contract performance standards in accordance with the Quality Assurance Surveillance Plan. CORs report performance monthl y. CORs shall be trained , nominated and appointed in accordance with AFFARS MP5301.602-2(d).

Personnel must complete COR Phase I & JI prior to consideration being given fo r certifi cation.

3.2.7 Environmental, Legal, Manpower, Finance, Records Management and Safety (Optional. These members may be called to help research or provide guidance on an issue that arises during the acquis ition process.)

3.2.8 Subject Matter Expert (SME). The person who is qualified in a related specialty and provides technical support/expertise to a program, but does not have COR Phase I & II certification trai ning and is not appointed by the CO to perform COR duties.

3.2.9 Contractors (Becomes a member after award o f contract.) The Contractor shall develop and mai ntain a quali ty control program to ensure services are perfom1ed IA W commonl y accepted commercial practices for this task. The Contractor's quality control plan sha ll be submitted IA W CORL A007. The Contractor shall be responsible for initially validating Government complaints. The Contractor shall develop and implement procedures to identify and prevent defecti ve services from recurring.

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3.2.10 C ustomers. HQ USSTRATCOM and associated units.

4. Surveilla nce Procedures

4 .1 The COR will use the PWS to evaluate Contractor performance. The method of survei llance is customer compliant, (i.e. , which is identified in the Service Summary (SS) below) to assess the applicable performance objectives (POs). The COR will perform surveillance by viewing the Contractor perform the tasks in the PWS to determine whether or not the performance meets the threshold standards identifi ed in the PWS. When a surveillance observation results in a rating that meets threshold perfom1ance. the COR will record it in the COR Monthly Report. When a surveillance observation results in an unacceptable rating (i.e., more than one valid defect/complaint per month), the COR will record it in the COR Monthly Report and complete a Corrective Action Report (CAR) (Attachment I). The spec ific reason for the unacceptable performance must be recorded in the COR Monthly Report and in the CAR.

4.2 Correct ive Action Report (CAR). A CAR is used by the COR to document contract requirement findings and subsequent corrective actions to be taken. A computer-generated CAR may be used to provide the information on the CAR but must include a handwritten s ignature.

4.3 Customer Feedback/Compliant. Customer feedback is fi rst-hand information from the actual customer(s)/users of the serv ice being provided by the Contractor personnel. It forms the basis for evaluation and assessment. Methods and degrees of performance assessment may change over time in proportion to the evaluator's level of confidence (high or low) in the Contractor's performance. The COR is responsible for informing the customer(s) of the procedures for re laying assessments of the Contractor's performance.

4.4 Initial Contract Performance Review Feedback. The COR wi ll provide a 30-day post-award Services Designated Official (SDO) review and approval to the Contracting Officer which evaluates that the Contractor has successl'ully: I) started performance; 2) completed transition; 3) is fully operational; and 4) is within the estimated cost. schedule and performance parameters of the contract.

4.5 Quarterlv Feedback. The COR will provide a Performance Assessment Report (PAR) to the CO. A PAR is a chronological log of actions taken in the accomplishment of quality assurance assigned performance requirements. The purpose of the PAR is to provide a brief synopsis of an inspection of Contractor-provided serv ices or a meeting/conversation with the Contractor regarding PWS performance. The PAR is an official Government record of inspections of the performance objectives stated in the PWS, SS and other inspection items contained in this QASP.

4.5.1 Completed PARs wi ll be maintained and uploaded via electronic copy to the CORT Tool website (https://wawf.eb.mil/) upon completion of each quarterly PAR. These reports may be maintained in hard-copy fo rm as long as there is ample backup to preclude loss of data.

4.6 Post-Award Annual Feedback. The COR will provide a Post-Award Annual Review SDO to the CO which evaluates the Contractor's performance: I) has been within cost and schedule and 2) if program metrics \Vere met IA W this QASP.

4.7 Combating Trafficking in Persons Feedback. The COR will monitor the Contractor's performance regarding traffick ing in persons such that non-compliance with FAR clause 52.222-50, Combating Trafficking in Persons, will be brought to the immediate attention of the CO. The compliance checklist attached wi ll be submitted to the CO within 30 days of contract award. Annual verification of compliance wi ll be obtained on the anniversary of the initi al CTIP checklist submission.

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S. Customer Complaint Procedures:

If Contractor perfom1ance is determined to be unacceptable and appropriate remedial action is not taken in a timely/sufficient manner after the Contractor task lead is notified, the COR will ensure a Customer Complaint Record (CCR) is documented, then notify the Contractor' s Program/Task Manager (if one is assigned) and the CO assigned to the contract. Depending on the severity o f the problem, the Government may elect to bypass the CCR documentatio n and pursue resolution utilizing the Correct ive Action Report (CAR).

Categories of Findings: A finding is any Government-identified noncompliance with contract requirements. which specifies that an activity or action did not take place or was not performed to the quality or timeliness standard required by the contract. A finding can be categorized as either .. Major Finding" or ··Minor Finding." Findings will be documented on a CAR. Major/Minor Findings are defined as follows:

Major Finding: A conclusion that identifies a condition having a significant adverse effect on the quality o f the act ivity under review such as:

a. Failure to meet a Performance Threshold.

b. Significant mission degradation in any Contractor operated function.

c. A s ituation that is likely to result in hazardous or unsafe conditions for individuals (or any other Government resource) coming into contact with the work.

d. Failure to provide adequate corrective action to preclude reoccurrence o f Government identified findings.

e. Failure to provide corrective action to deficiencies identified by the Contractor within a prescribed suspense period.

f. Any failure to adhere to security regulations that results in a security incident.

Minor Finding: A departure from established standards having little bearing on service provided. However. if the same minor finding is repeatedly identified, it may be an indication that a Major Finding (d) above is occurring or has occurred because the Contractor quality system has not acted to prevent recurrence. In this case. the Minor Finding should be elevated to the level of a Major Finding and a new CAR init iated.

6. Certification of Services:

6. l Feedback. Informal feedback , whether written or oral, will be the primary means o f communicating contract performance. Sometimes Customer feedback is complaint-oriented, subjective in nature. and may not relate to actual requirements of the contract. The Government will assess performance in relation to the requirements of the contract.

Quarterly, the COR will provide a Performance Assessment Report (PAR) to the CO detailing how the Contractor·s perfonnance met the requirements of the PWS.

6.2 Acceptance. The COR is required to accept Contractor services and determine payments due. At the completion of each contract payment period (usually monthly), he/she will certify the services actuall y received under the contract.

Contractor's invoices are used to certify services via the Invoicing, Receipt, Acceptance and Property Transfor (iRAPT -forn1erly WA WP) database.

6.3 Service Summan1 (SS):

PWS

PERFORMANCE PARAGRAPH

OBJECTIVE REFERENCE

Aid stakeholders with data mining 1.5.1 and access to utilize data views.

Define one or more messaging 1.5.2 structures that allow information to be passed between selected UDOPs and data sources via web-based browsers.

Provide continued systems 1.5.3 engineering support to the C DR 's Dashboard: geospatial visualization data catalog sustainment and documentation, training and support.

Provide continued consumption and 1.5.5 visualizatio n o f specified maritime data sources for utilization within the ONl Advanced Analytics, MOCs, and M IOCs.

Maintain servers and current 1.5.7 & 1.5.8 capabilities whi le continuing the integration of new capabi lities, data, and services.

Continue to provide ongoing data 1.5. I 0 management and support to ensure data sources do not become corrupt o r obsolete. Additionally, the Contractor shall provide sustainment, enhancement, and modification to fielded authoritative data sources as they become avai lable.

Conti nue software sustainability 1.5. 11 enhancements to the UDOP Repository widget to display feed status and data source metadata.

ATTACHMENTS:

CORRECTIVE ACTION REPORT {CAR)

CUSTOMER COMPLAINT RECORD (CCR)

PERFORMANCE ASSESSMENT REPO RT (PAR)

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PERFORMANCE

THRESHOLD

No more than one ( 1) valid defect/complaint per month No more than one ( I) valid defect/complaint per month

No more than one ( 1) valid de fect/complaint per month

No more than one ( I) valid defect/complaint per month

No more than one ( I ) va lid detect/complaint per month

No more than one ( 1) valid defect/complaint per month

No more than one ( 1) val id defect/complaint per month

CORRECTIVE ACTION REPORT (CAR)

(If more space is needed, use reverse and identifv bv numberJ

1. CONTRACTOR 2. CONTRACT NUMBER 3. TYPE OF SERVICES

4. FUNCTIONAL AREA 5. SUSPENSE DATE 6. CONTROL NUMBER

7. DEFICIENCY 0 MAJOR 0 MINOR

FINDING:

FINDING IMPACT:

Please respond v1ith a written corrective action plan that details the corrective action of tile cited deficiency. the cause of //1e deficiency. and actions taken to prevent recurrence by Suspense Date in Block 5. If date was not entered in Block 5. the contractor is not required to provide a response.

8. CONTRACTING OFFICER REPRESENTATIVE (COR)

TYPED NAME AND GRADE SIGNATURE AND DATE

9. ISSUING AUTHORITY

TYPED NAME AND GRADE SIGNATURE AND DATE

10. COR RESPONSE TO CONTRACTOR CORRECTIVE ACTION AND ACTION TAKEN TO PREVENT RECURRENCE

11 . COR DETERMINATION 1 12. CLOSE DA TE

0ACCEPTED 0 REJECTED

Quality Assurance Surve illance Plan (QASP)

CORRECTIVE ACTION REPORT (CAR)

Continuation Sheet fNumber to corresoond with aoolicable Item Number on reverse) r Page I 0 or 16

Corrective Action Report (CAR) Instructions

Block 1. Enter Contractor Name.

Block 2. Enter Contract Number.

Block 3. Enter Contract Name or Type of Services.

Block 4. Enter Functional Area of the Contract.

Block 5. Enter the assigned suspense date given the contractor to provide a response to the CAR. A date must be entered for a Major CAR. A date is optional at the discretion of the Contracting Officer Representative (COR) initiating the CAR if the finding is Minor.

Block 6. Each CAR will be tracked with a Control Number. The functional commander/functional director is the Issuing Authority for his/her contract COR generating a CAR. By providing the control number to the COR orig inating the CAR, the Issuing Authority demonstrates concurrence with the finding. The control number will be made up of the first two letters of the name of the site or contract, the last l\-vo digits of the calendar year, and a three digit number starting with 001 and progressing upward throughout the calendar year (e.g., WP04-001 ).

Block 7.

1. Check the block that indicates whether the identified deficiency is assigned as a Major or Minor finding. See QASP, section 5, for the definitions of Major and Minor findings and associated explanations.

2. Finding: Clearly state the details of the finding followed by a reference to the stated contractual requirement. The reference must state the portion of the contract, part, section, paragraph and subparagraph and must make a complete brief quotation of the contract reference.

3. State the impact that the finding has or could have on the accomplishment of the mission that the contract provides.

4. When determining how long to give the contractor to respond to the identified finding, the normal is 10 working days. The suspense date should reflect this unless the finding requires a greater amount of time to come to solution. Major findings require a contractor response. Minor findings may require a contractor response at the discretion of the COR initiating the CAR and/or the Issuing Authority.

Blocks 8 and 9. ACOR initiating a CAR must sign in Block 8 and the Issuing Authority signs in Block 9. Each annotates the date at the time of signature.

Block 1 O. Upon review of the contractor's reply, the originator of the CAR will enter comments regarding acceptance or rejection of the contractor's response. This block may also contain any comments regarding follow-on inspections conducted or needed at a later date to validate that the finding has not reoccurred.

Block 11. The COR selects Accept or Reject after reviewing the contractor's response.

Block 12. The COR enters a close date after advising the Issuing Authority that the contractor's response is acceptable and the Issuing Authority concurs. The Issuing Authority will then forward the closed CAR to the contractor and report accordingly in the monthly Certificate of Service (COS) or other applicable contracting officer services report. This routing remains the same if the contractor response is unacceptable and the CAR remains open until an acceptable response is received except that the Issuing Authority forwards the open CAR back to the contractor for additional information.

Continuation Sheet. The Continuation Sheet is to be used to expand on any information that will not fit in the applicable numbered block.

DATE/TIME OF COMPLAINT

CUSTOMER COMPLAINT RECORD

SOURCE OF COMPLAINT

ORGANIZATION BUILDING NUMBER INDIVIDUAL PHONE NUMBER

NATURE OF COMPLAINT

CONTRACT REFERENCE

VALIDATION

DATE/TIME CONTRACTOR INFORMED OF COMPLAINT

ACTION TAKEN BY CONTRACTOR

RECEIVEDNALIDATEO BY

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PERFORMANCE ASSESSM ENT REPORT (PAR)

(If more soace is needed, use reverse and identify by number)

1. CONTRACTffASK ORDER NUMBER 2. CONTRACTOR 3. TYPE OF SERVICES

.J . CONTRACTING OFFICrn REPRESENTATIVE (COR) SIGNATURE AND DATI; :'i . COi~ l'l IONE 6. SUSPENSE DATE

I. PERFORMANCE

7. 0 DEFICIENCY (CHECK ALL BOXES THAT APPLY) 8. SERVICES SUMMARY or PWS PARAGRAPH ITEM REVIEWED

0NEW

0 REPEAT

0 NO DEFICIENCY NOTED

9. BRIEF DESCRIPTION OF DEFICIENCY (IF DEFICIENCY BOX WAS 10. DETAILED PERFORMANCE ASSESSMENT

CHECKED)

II. CONTRACTOR VALIDATION

11 . CONTRACTOR REPRESENTATIVE 0 CONCUR 0 NON-CONCUR 12. CORRECTIVE ACTION ESTIMATED COMPLETION DA TE

13. CONTRACTOR REPRESENTATIVE CORRECTIVE ACTION AND PREVENTION OF RECURRENCE OR REASON FOR NON-CONCURRENCE

OF COR CITED DEFICIENCY

Ill . ACTION CORRECTED

14. 0 CONCUR 0 NON-CONCUR COR SIGNATURE AND DATE

15. COR REMARKS (REQUIRED)

6. CONTRACTOR REPRESENTATIVE REMARKS

Quality Assurance Surveillance Plan (Q/\SP) r

PERFORMANCE ASSESSMENT REPORT

Continuation Sheet

!Number to corresoond with aooficable Item Number on reverse)

Performance Assessment Report (PAR) Instructions

Block 1. Contract Officer Representative (COR) enters contract or task order number.

Block 2. COR enters contractor name.

Block 3. COR enters type of services.

Block 4. COR signs and dates.

Block 5. COR enters telephone number.

Block 6. COR assigns suspense date for Contractor Representative validation if a deficiency box was checked in Block 7.

Part I. Contractor Performance

Block 7. COR checks all boxes that apply.

Block 8. COR enters Services Summary or Performance Work Statement (PWS) paragraph item reviewed.

Block 9. COR enters brief description of deficiency and tracking number if the deficiency box was checked in Block 7. Detailed description will be on Corrective Action Report (CAR).

Block 10. COR enters a detailed performance assessment if the deficiency box in Block 7 was not checked.

Parts II and Ill will be used only if a deficiency was documented in Part I.

Part II. Contractor Validation

Block 11 . Contractor Representative checks one box in response to COR cited deficiency. If Concurrence is indicated, Contractor Representative co1tinues to Block 12. If Non-Concurrence is indicated, continue to Block 13 and state reason(s) for Non Concurrence with COR cited deficiency and return PAR to COR.

Block 12. Contractor Representative enters Estimated Completion Date of Corrective Action and continues to Block 13.

Block 13. Contractor Representative details Corrective Action and the Action Taken to Prevent Recurrence or Reason for Non Concurrence of COR cited deficiency.

Part Ill. Deficiency Corrected

Block 14. COR checks appropriate block. signs, and dates.

Block 15. (Required Entry) COR remarks regarding the Corrective Action and the Action Taken to prevent recurrence. If Non Concur was checked, this block should be very detailed to explain why.

Block 16. Contractor Representative enters remarks if further discussion is needed about COR concurrence with Contractor's Corrective Action and Action Taken to Prevent Recurrence.

Continuation Sheet: The Continuation Sheet is to be used to expand on any information that will not fit in the applicable numbered block.