Atch_1-Airmen's_Wk_PWS_(17_Nov_17).pdf

FA3002‐18‐R‐0001 Attachment 1 ‐ PWS

United States Air Force (USAF) Airmen's Week Performance Work Statement

United States Air Education and Training Command 17 Nov 2017

Table of Contents

1.0. Background

1.1. Airmen’s Week Purpose

2.0. Scope/Mission

2.1. Student Load

3.0. Period and Place of Performance

3.1. Airmen’s Week Training Schedule

3.2. Location/Facilities

3.2.1. Pfingston Reception Center Auditorium

3.2.2. Airmen’s Week Squadron Dormitories

3.3. Airmen’s Week Schedule

3.4. Transition

3.5. Phase‐Out

3.6. Government Directed Travel

4.0. Performance Objectives

4.1. End‐State Expectation/Goal

4.2. Courseware Sustainment, Enhancement and Adjustment

4.3. Courseware

4.4. Courseware Materials

4.4.1. “What Now, Airman?” Video Requirements

4.5. End of Course Event

4.6. Sustainment

4.7. Enhancement/Innovation

4.8. Adjustments

4.8.2. Urgent Changes

4.10. Facilitation and Facilitators

4.11. Required Student‐to‐Facilitator Ratio

4.12. Train‐the‐Trainer Instructional Delivery Program

4.13. Materials, Supplies & Equipment

4.14. Services Summary (SS)

4.15. Government Surveillance and Quality Assurance

5.0 Deliverables

6.0. General Information

6.1. Manpower

6.2. Security Requirements

6.3. Safety

6.4. Government Furnished Property/Equipment (GFP)/GFE)

6.5. Contractor Furnished Items and Services

6.6. Transportation

6.7. Data Rights

6.8. Publications

6.9. Performance of Services during Crisis

Appendix A – Character and Mission Related Expectations for All Airmen

Appendix B – Contractor Personnel Qualifications, Knowledge, Skills and Abilities

Appendix C – Publications

Appendix D – Definitions

Appendix E –Airmen's Week Training Schedule

Appendix F – Recruit Housing and Training (RH&T) Floor Plan

1.0. Background.

Air Education and Training Command (AETC) via the 737th Training Group (737 TRG) provides Basic Military Training (BMT) and Airmen's Week training for all enlisted accessions each year. This Performance Work Statement (PWS) is in support of Airmen's Week training which follows immediately (the next duty day) after BMT graduation. While BMT, is 7.5 weeks in a highly controlled environment necessary to transition recruits to the expectations of military life, Airmen's Week provides an environment for Airmen to prepare for the less restrictive environment they will soon experience in technical training. It should prepare them for the greater responsibility placed on Airmen and the self-discipline required in their personal and professional behavior, to be successful in technical training and Air Force (AF) duty.

1.1. Airmen’s Week Purpose.

The purpose of Airmen's Week is for Airmen to more deeply reflect on character values, principles and behaviors expected of all Airmen, as learned during BMT. Specifically, Airmen's Week should motivate and challenge Airmen to compare their own personal character (what “is”) to the character expected of all Airmen (what “ought” to be); to identify gaps; to learn to apply strategies to close the gaps; and to become highly motivated to adopt such strategies as a part of a life-long practice to continually improve in their personal and professional lives as Airmen. By doing this, Airmen will better prepare themselves to face increased freedoms during technical training and beyond, along with the increased challenges that go along with such freedom. They will learn to take greater responsibility for their personal behavior by understanding their true goals in life as Airmen; gain deeper respect for and skills in working with and caring for all fellow Airmen, regardless of differences; and learn practices to promote their own personal and professional growth as resilient Airmen. Airmen's Week should strengthen the respect and dignity Airmen have in themselves and for others, increase their respect for the diversity we have in the Air Force, and reinforce their commitment to Air Force Core Values.

2.0. Scope/Mission.

The purpose of this contract is to obtain contract support for education and affective training of Airmen in Airmen's Week. Airmen's Week is expected to develop character by enhancing the Airman’s ability to make moral and ethical-based decisions in accordance with (IAW) AF Core Values. All training developed must be complementary to, and not contradictory of the USAF position on topics covered. This non-personal services contract provides on-site support for AETC’s training mission by furnishing facilitators, courseware sustainment and other support described within the Performance Objectives listed in 4.0 of the

PWS.

2.1. Student Load.

The Government anticipates an annual student accession load of approximately 40,000 students split among 50 separate week-groups. The average week-group student load is 750 - 960 Airmen, with typically between 16-20 flights.

3.0. Period and Place of Performance.

3.1. Airmen’s Week Training Schedule.

The contractor shall facilitate the Airmen's Week program 50 weeks per year. The schedule is not expected to fluctuate significantly year to year, or within a given year. A quarterly draft student load schedule will be provided to the Contractor/Site Manager three weeks prior to each quarter.

3.2. Location/Facilities.

All performance will be on Joint Base San Antonio (JBSA) - Lackland AFB Texas. Airmen's Week is currently conducted at the 326th Training Squadron. The Airmen's Week squadron is part of a larger 737 TRG campus. For purposes of Airmen's Week, the following facilities shall be utilized.

3.2.1. Pfingston Reception Center Auditorium.

Pfingston Reception Center Auditorium is a large group auditorium which seats an entire week-group of Airmen (960 Airmen or 20 flights of approximately 48 Airmen each). It is available daily with the exception of Thursdays from 0600 to 1200 hours and Fridays from 0600 to 0900 and can be scheduled through the BMT scheduling office.

3.2.2. Airmen’s Week Squadron Dormitories.

Each of the 20 dormitories is suitable for small break-out group activities. Each dormitory consists of two open-bay sleeping areas, each containing approximately 24 beds/wall lockers/chairs and a dayroom. The dormitory is easily adjusted to accommodate three break-out groups of 14-16 Airmen each. See Appendix F for dormitory layout.

3.2.3. Each squadron dormitory has a weather shielded over-hang area encircling 75% of the building which can be used for experiential exercises.

3.3. Airmen’s Week Schedule.

See Appendix E for the current Airmen's Week schedule.

3.4. Transition.

Upon contract award the government will provide the contractor the existing curriculum to sustain, enhance and adjust as specified in this PWS.

3.5. Phase-Out.

The incumbent shall provide the successor access to the site, equipment, and all documentation and publications at least ten business days prior to contract expiration.

3.6. Government Directed Travel.

When the Government requires the contractor to travel in support of this contract, the contractor will be reimbursed for actual travel costs incurred. No general and administrative (G&A) expenses, profit or fee will be paid in support of cost reimbursable travel IAW FAR 31.205-46. When travel is required, the Contracting Officer Representative (COR) will submit a request to the Contracting

Officer (CO) identifying the purpose, location, dates, and personnel (name and title) needed for the travel. Upon approval by the CO, the request will be forwarded to the contractor requesting an estimate of travel costs. The contractor is required to provide an itemized estimate of travel costs to the Program Manager and COR prior to scheduling travel, at least 10 working days prior to travel date for approval. Costs in excess of maximum per diem rates or the lowest customary standard, coach or equivalent airfare must include written justification for use of the higher amounts approved by an officer of the contractor’s organization and are subject to advance approval by the CO. After review of the estimated costs and verification of funds availability, the CO will notify the COR, and the contractor that the travel has been approved. After completion of travel, the contractor shall submit an invoice via WAWF with a detailed breakdown of reimbursable travel costs incurred and receipts for all expenses of $75.00 or more. Invoices containing travel costs must be reviewed by the CO prior to approval by the COR. Travel shall be conducted in accordance with FAR 31.205-46 and Joint Travel Regulations Vol. II, Appendix E, Part III. Travel conducted that does not follow the above procedures and regulations will not be reimbursable to the contractor.

4.0. Performance Objectives.

4.1. End-State Expectation/Goal.

‐ At the end of Airmen's Week, Airmen should:Be better prepared to apply AF Values to real-world situations and make decisions that reflect the standards of dignity and respect.

‐ Have greater confidence in their ability to make practical decisions in situations they will face in the future based on AF Core Values.

‐ Have basic tools to strengthen their resiliency.

‐ Have a clear understanding of their professional responsibility to accept personal accountability for their choices.

‐ Understand their value as Airmen and professionals in the Air Force, and their personal role in the Air Force mission of “Fly, Flight and Win.”

4.2. Courseware Sustainment, Enhancement and Adjustment.

Courseware is 31 hours in length. The contractor shall sustain, enhance, and adjust existing courseware materials as identified throughout this PWS to sustain performance outcomes. The foundation of all such courseware shall be based upon the Character and Mission Related Expectations for all Airmen located in Appendix A. The contractor shall maintain the thematic integrity throughout the curriculum. The Government does not expect each topic to be addressed with equal weight, but IAW the prioritized list in Appendix A.

4.3. Courseware.

Contractor shall sustain, enhance, and adjust highly interactive and motivational courseware linked where applicable to Air Force history/heritage. The contractor shall also sustain and update couserware, to include video modules, targeting Airmen 18-24 years of age, providing them a framework for making decisions based on AF Core Values in real-world situations they can expect to face. Training shall fall within the affective domain and include areas of Character and Mission

Related Expectations for All Airmen as referenced in Appendix A. Courseware will require Airmen to:

4.3.1. Explore the nature of paradigms (mindsets) and how they positively or negatively impact behavior.

4.3.2. Reflect on and self-assess their maturity. That is, how they view their ability and willingness to take responsibility for their behavior, personal and professional development and future success.

4.3.3. Reflect on and self-assess their personal values and mission in life, as compared to character and mission related expectations for all Airmen (Appendix A). Identify any gaps between who they are and who they want to become as Airmen.

4.3.4. Identify and prioritize their personal life goals; and learn methods to develop specific measurable plans to achieve their goals by applying that method to their top goal.

4.3.5. Explore ways to improve interpersonal relationships and team-building through effective professional communications, collaboration with diverse team members, practicing good Wingmanship and intervening appropriately to help others.

4.3.6. Learn strategies to continuously improve physical, social, mental, and spiritual well-being.

4.4. Courseware Materials.

The contractor shall update scenarios/perspectives and produce “What Now, Airman?” videos that address decision making as it relates to the Character and Mission Related Expectations for all Airman located in Appendix A.

4.4.1. “What Now, Airman?” Video Requirements.

The videos will target the affective domain (i.g. compelling, interactive, thought provoking, believable) and relevant to Airmen within the ages of 18-24. The video module consists of six ethical scenarios recently faced or currently being faced by the target audience of that module.

Each ethical scenario will be addressed by 5-7 different perspectives. For example, the central character will introduce the ethical dilemma he/she is facing in one clip. Then other clips will present the perspectives of, for example, his/her supervisor, co-worker, spouse, etc. The “What Now, Airman video scenarios are intended to spark conversation and discussion among the targeted audiences, as facilitated by all facilitators, thereby organically bringing about a resolution in line with AF Core Values.

4.4.1.1. The contractor shall develop one new “What Now, Airman?” scenario video with 5-6 perspectives per year. Additionally, they shall update or replace 2-4 character perspectives in existing videos per year. The videos will vary in length commensurate with the scenario and topics covered. Each video must address more than one of the character and mission related values/behaviors identified in Appendix A. The contractor must incorporate the new video scenario/perspectives in lieu of current "What Now, Airman?" video scenario/perspectives as selected by the government into the course for facilitation.

4.4.1.2. Each video is required to provide a real life scenario that an Airmen may be faced with, and facilitate decision making through a complex situation/dilemma in which the Airmen must respond. The clips are to present the scenario from multiple, competing perspectives. “What Now, Airman?” is intended to spark conversation and discussion among Airmen, thereby organically bringing about a resolution in line with AF Core Values. The ‘AF answer’ and potential consequences, in IAW AF policy, shall be readily available (i.e. as a part of the video series or as part of the facilitator guidance). The purpose of the videos are to help Airmen adopt AF Core Values as their own and as in their best interest.

4.4.1.3. The contractor shall utilize professional actors (members of the Screen Actors Guild; however, royalty fees will not be paid) and adhere to AF customs and courtesies and accurate AF uniform wear and grooming standards in the videos. The Government will provide a compilation of currently used "What Now Airman?" videos provided at Appendix C as a sample, for reference.

4.4.1.4. The “What Now, Airman?” video will be developed and updated in line with the standard Instructional System Design (ISD) courseware development practices. The contractor shall provide 65 reproducible copies of the complete video series in DVD and WVM/MPEG format. The completed video is due to the 737 TRG Training Director and COR not later than two (2) weeks prior to use in classroom. The contractor shall seek approval of all video storyboards and scripts/outlines prior to production.

4.4.2. Airmen’s Week courseware materials shall include, but are not limited to: facilitator guidance, lesson/activity plans, student guides/self-assessment tools, training materials and classroom presentation materials (multi-media). Concurrent to modifying (enhancing or adjusting) Airmen's Week materials, the contractor shall modify train-the-trainer courseware accordingly to teach Military Training Instructors (MTIs) how to facilitate the revised course themselves.

4.5. End of Course Event.

The contractor shall maintain/revise the culminating event/exercise. The event shall be commensurate with the learning objectives and thematic approach for the week.

4.6. Sustainment.

The contractor is responsible for maintaining currency of all Airmen's Week courseware and updating as necessary. Updates include inclusion of recent current events to be used as positive or negative learning examples in applicable lessons. Course content is anticipated to change less than 15% per year not including the “What Now, Airman?” video changes.

4.7. Enhancement/Innovation.

The contractor is responsible for staying current on innovative trends in education and technology for improving classroom learning, and shall submit suggestions for improvement and/or changes to the courseware semi-annually to the COR and 737 TRG Training Director.

4.8. Adjustments.

The contractor shall direct any student recommendations for course improvement and changes to the COR for consideration. A change to a previously approved lesson, which does not deviate from the courseware requires COR approval only. Examples include, but are not limited to, lesson strategy changes (including changes driven by updates to other parts of the enlisted training continuum (e.g.

technical training, First Term Airman’s Center (FTAC), etc.)) lesson outline, audio/visual aids, development and modification of activity sheets, and re-sequencing of the main points. Any proposed change that drives an increase or decrease in the duration of a course or cost of the contract shall have the concurrence of the 737 TRG Training Director, AETfC Program Manager, and Contracting Officer’s (CO) approval prior to implementation through the issuance of a modification to the contract.

4.8.1. The contractor shall accomplish significant and critical courseware updates to add, delete, or change content IAW contract modification(s). Changes may be the result of hot topics, interest items, new developments or redirection of efforts. Only the CO can request and approve adjustments that would result in a cost impact.

4.8.2. Urgent Changes.

In the event an urgent courseware change is needed, the contractor shall develop new courseware or revise existing courseware in response to modification requests issued by the CO on an as-required basis. Urgent changes override normal revision, updates, or development of courseware and shall be accomplished as quickly as possible.

4.10. Facilitation and Facilitators.

For each flight of Airmen the contractor shall provide one contractor facilitator and the government will provide two MTIs to facilitate small break-out group sessions. A civilian contractor and MTI facilitator team synergistically elevates the Airmen's Week learning experience through a combination of their different skill sets to one which maximizes potential for Airmen to internalize, adopt and apply Airmen's week concepts, at an accelerated rate. Facilitation in the affective domain, a most critical element of this training, is not commonly found in the Air Force, and therefore the primary driver for contracted support. MTI facilitators, on the other-hand, bring first-hand knowledge of the BMT experience, the target Airmen population, recent operational experience, and the physical representation of the ideal professional Airman in uniform-wearing, bearing and behavior, in addition to maintaining administrative, accountability, and oversight required for a safe, secure and professional training environment.

4.10.1. Facilitator Role.

The contractor shall facilitate presentation of courseware developed for the Airmen's Week program. Central to effective facilitation is the creation of an interactive, engaging atmosphere that results in memorable and positive impact for the Airmen. The contractor shall conduct facilitation IAW contractor developed, Government-approved courseware and this PWS.

Facilitation delivery methods must be interactive and may include lectures; small group break-out sessions or others as identified in the contractor’s approved courseware. Contractor shall provide a plan for and execute periodic faculty development at appropriate intervals, but not less than 3 hours per month, to ensure effective facilitation is maintained. Contractor shall ensure that creative facilitation approaches are shared among facilitators. This may include periodic observations of other facilitators.

4.10.2. Facilitation approach.

The contractor shall:

4.10.2.1. Ensure the most current student education and training materials are available to each student at the beginning of the week group.

4.10.2.2. Maintain one current, master set of courseware materials.

4.10.2.3. Perform facilitation during small group breakout sessions.

4.10.2.4. Provide consultation, analysis and expert advice to establish, maintain, and improve facilitation. Make recommendations for updating, revising, and developing courseware.

4.10.2.5. Begin facilitation for each lesson/breakout discussion on time and for the prescribed duration IAW the student schedule unless the 737 TRG Training Director or higher authorizes a deviation a week in advance.

4.10.2.6. Perform facilitation, demonstration and activities (to include “What Now, Airman? Videos) as described in the courseware.

4.10.2.7. Maintain average or above on Government-provided lesson surveys, or within acceptable thresholds identified in the Services Summary.

4.10.2.8. Produce, assemble, and manage student materials as required to include paper and/or electronic (DVDs, etc.) based training materials.

4.10.3. Facilitator Folders.

The contractor shall develop and maintain facilitator folders. As a minimum, the folders will include documentation to verify qualification standards outlined in Appendix B. The contractor shall provide folders for review to the COR upon request.

4.10.4. Facilitator Personnel.

The contractor shall provide a list of facilitators to the COR NLT ten (10) business days prior to on-site performance of the first week intended to be employed under this contract. If changes occur, the contractor shall provide an updated letter to the COR within five (5) business days prior to performance by a new facilitator. The letter shall include employee name, title, role in the course, and affirmation of favorable NAC-I background investigation.

4.11. Required Student-to-Facilitator Ratio.

Deviations to the below ratios must be coordinated through the squadron and have the concurrence of the 737 TRG Training Director and be approved in advance by the COR. In any case, ratios shall not be exceeded for more than two (2) weeks within a calendar year.

4.11.1. At a minimum the contractor shall provide one facilitator per flight. For any given week group there will be 16 to 20 flights.

4.11.2. Large Group Ratio/Auditorium. Maximum of 960 students per facilitator.

4.11.3. Small Group Ratio/Breakout Sessions. Small groups will have no more than 16 students.

Flights may be broken down to accommodate up to three small groups. MTIs will maintain Airmen accountability and ensure Airmen attend required training as scheduled.

4.12. Train-the-Trainer Instructional Delivery Program.

The contractor will train approximately 60-70 MTIs to facilitate Airmen's Week each year. The contractor is responsible for ongoing Train-the-Trainer Program based on the existing courseware.On-the-job-training is an acceptable method for ongoing training, but is not the only acceptable method.

In no situation or occurrence shall the contractor direct (in a supervisory manner) MTIs or other Government personnel. Materials generated by the contractor for enhancing the Train-the-Trainer Program will be utilized by the contractor during performance of the contract and shall be provided to the Government with unlimited data rights at the conclusion of the contract. The contractor shall sustain and conduct on-going supplementary training to reinforce learning objectives accomplished through the initial Train-the-Trainer courseware and presentation methods.

4.12.1. The contractor shall provide a one-day refresher course for all facilitators who facilitate for more than one year and have at least six months of retainability.

4.12.2. Contractor shall provide a training remediation plan to be used if a military facilitator does not meet training proficiency facilitation standards established in the initial Train-the- Trainer Instructional Delivery Program and report military facilitator performance.

4.13. Materials, Supplies & Equipment.

The contractor is responsible for developing, designing, ordering, printing, maintaining and managing all materials needed to conduct the course. The contractor is also responsible for providing any facilitation aids required. All training materials shall be provided to the Government with unlimited data rights at the conclusion of the contract.

4.13.1. Student Training Aids.

The contractor shall provide all student materials for Airmen’s Week. This may take the form of workbooks, self-assessment tools, study guides or the like. Student materials shall be content enriched, without excessive embellishment, and include space for student response/reflection.

Course materials are to be current as of the latest enhancements and adjustments to courseware.

4.13.2. Facilitator Training Aids.

The contractor shall provide all facilitator training aids. At a minimum, and for use by MTIs, this shall include facilitator guidance and facilitator versions of student materials. Additionally, all presentation/facilitation aids, to include multi-media, “What Now, Airman?” videos, and break-out session support materials (e.g. experiential training materials) needed shall be provided by the contractor.

4.14. Services Summary (SS).

The SS measures defects and assesses the contractor’s level of contract performance for each SS objective over the contract period.

Performance Objective (PO) PWS Reference Performance Threshold

PO-1: Contractor maintains qualified personnel.

4.10., 6.1, Appendix B

100% of the time.

PO-2: The contractor shall conduct interactive and engaging training.

4.3, 4.4.1, 4.10.1

80% of course surveys reflect above average or better performance for contractor delivered, contractor provided courseware per quarter.

PO-3: Contractor shall meet all class schedules.

3.3 100% of the time.

PO-4: Contractor meets student-to-facilitator ratios.

4.11 No more than two weeks exceeding

maximum ratio per year.

PO-5: Contractor provides, sustains, enhances, and adjusts courseware.

4.2

No more than two deficiencies per deliverable.

PO-6: Contractor provides Courseware Status Report to COR.

4.15.7 Provide report NLT seven (7) business

days after conclusion of each quarter.

PO-7: Contractor provides compelling “What Now, Airman” videos.

4.4.1

80% of course surveys reflect above average or better rating of the video modules per quarter.

4.15. Government Surveillance and Quality Assurance.

The Government will monitor and assess the contractor’s quality of performance using the accepted quality levels specified in the contract. All actions taken by the contractor to correct deficiencies found by the Government as a result of quality assurance surveillance, and by the contractor as a result of quality control, shall be at the contractor’s own expense.

4.15.1. Deficiencies.

A deficiency is any Government-identified non-compliance with the SS or other contract requirements that specifies an activity or action did not take place, or did not meet the quality standards or performance timeline required.

4.15.2. Corrective Action Report (CAR).

A CAR or electronic equivalent will be initiated by the COR or CO when contract deficiencies are identified requiring corrective action. The contractor shall take immediate action to correct all Government reported deficiencies and to prevent recurrence of the deficiency.

4.15.3. Re-performance/Marginal/Unsatisfactory Performance.

As a result of observation/evaluation by the COR, Government personnel or student surveys, the Government may call for an immediate intervention with the Site Manager including but not limited to the following:

Substandard performance during facilitation/training.

Failure to protect or properly care for Government property or equipment.

Acts that endanger the health and safety of persons.

Behavior unbecoming of facilitator of character development subject matter; i.e. anti- American, anti-military, widely offensive actions, behavior in direct opposition to the subject matter of this course, etc.

4.15.4. Program Management Reviews.

The Initial Performance Review (IPR) will be held 30 days after performance start. Program Management Reviews (PMR) will be held quarterly or on an as needed basis with the contractor, COR, 737 TRG Training Director, AETC Program Manager, and CO. An annual Contractor Performance Assessment Reporting System (CPARS) report will assess and document contractor performance.

4.15.5. Course Surveys.

The Government will administer comprehensive, attitudinal course surveys to a statistically significant number of Airmen to gain feedback on the quality, value/importance and impact of contractor delivered training. Consolidated results will be provided to the contractor.

4.15.6. Inspection and Acceptance.

4.15.6.1. Contractor shall submit completed courseware to include, “What Now, Airman?” videos to the COR. The 737 TRG Training Director and AETC Program Manager are the final approval for all developed, sustained, enhanced and adjusted courseware.

4.15.6.2. Due dates for developed, sustained, enhanced and adjusted courseware materials will be jointly determined and agreed upon by the COR and Contract Program/Site Manger.

4.15.7. Quarterly Courseware Status Report.

Contractor shall submit a quarterly status report, seven (7) business days after the conclusion of each quarter, on courseware development, sustainment, enhancement and adjustments, to include delivery dates to the 737 TRG Training Director and COR.

4.15.8. Quality Control Plan (QCP).

The contractor shall be responsible for establishing, implementing, and maintaining a current QCP. The QCP shall identify the standards, processes, procedures, and checklists for all tasks performed, to include courseware validation. The plan shall become a compliance document after evaluation and acceptance by the Multi-Functional Team and CO upon award. The contractor shall monitor quality processes and perform technical audits and reviews IAW the QCP to verify adherence to organizational standards, processes, and procedures. As a part of the QCP, the contractor shall submit a quarterly summary report directly to the CO. Changes to the QCP during contract performance shall be submitted to the CO for acceptance not later than ten

(10) business days prior to implementation.

4.15.8.1. Requirements. The QCP will describe, at a minimum, the inspection system used to cover all services listed in the SS. The description will include specifics as to the areas to be inspected on both a scheduled (i.e. courseware validation) and unscheduled basis, frequency of inspections, and the title and organizational placement of the inspectors. Areas may include, but are not limited to, continuous learning/training, utilizing student feedback, evaluating personnel on facilitation techniques, review of courseware drafts, and review of finalized courseware. The QCP will describe the records to be kept to document inspections and corrective or preventive actions taken.

4.15.8.2. Drug Testing. The QCP shall include a random drug-testing program for all contractor personnel assigned to this contract.

4.15.8.3. Quality Control Representative. Contractor shall designate in writing to the COR, NLT ten (10) business days after contract award, the contractor’s point of contact relating to all quality control functions and maintenance of the QCP.

4.15.8.4. Records. The QCP and documentation shall be kept and made available to the Government, upon request, throughout the contract performance period.

5.0 Deliverables.

5.1. General Guidance.

Only the primary or alternate COR has the authority to inspect, accept, or reject all deliverables.

5.1.1. Contractor shall provide documents electronically using Microsoft products. All deliverables must meet professional standards and meet the requirements set forth in the PWS.

5.1.2. Contractor shall maintain courseware on the government provided SharePoint site to allow Government access to all courseware associated with performance under this PWS.

5.2. Deliverable Table.

Deliverable Frequency/Due Date Medium/Format Submit To Courseware Status Report IAW 4.15.7

Quarterly Contractor-Determined

Format 737 TRG Training

Director/COR

Employee Listing IAW

4.10.4 and 6.2.1

Ten (10) business days prior to on-site performance and five (5) business days prior to changes

Contractor-Determined Format

COR

Student Incident Report

IAW 6.3

Within one hour after incident Contractor-Determined

Format

CO, COR

Enhancement/Innovation

IAW 4.7

Semi-annually Contractor-

Determined Format 737 TRG Training

Director/COR

QCP IAW 4.15.8

Submit with proposal; changes submitted NLT ten (10) business days prior to implementation of changes.

Contractor-Determined Format

CO, COR

6.0. General Information.

6.1. Manpower.

The contractor shall employ professional, technically qualified personnel who possess the necessary experience and knowledge to perform the tasks outlined. The contractor must have the qualified personnel and administrative control necessary to meet all technical requirements of this PWS.

6.1.1. Key Personnel/Contractor Program/Site Manager.

The contractor shall provide a contract Program/Site Manager and an alternate(s) who meets the qualifications listed in Appendix B. The name of this person and alternate(s), shall be designated in writing to the CO upon initial assignment and whenever a change in personnel is made; in either case, not later than ten (10) business days prior to on-site performance start. The Site Manager and alternate(s) shall be responsible for the performance of the work under this contract and shall:

6.1.1.1. Have full authority for the contractor and all contractor employees on all matters relating to daily operation of the contract.

6.1.1.2. Be available and on-site during all training periods to meet with Government personnel.

6.1.1.3. Ensure all training is conducted IAW DoD and AF established policies and procedures, to include annual and initial training (Appendix C).

6.1.1.4. Attend meetings and provide updates as required.

6.1.1.5. Make recommendations to 737 TRG leadership on matters relating to efficient and effective operations of the training program.

6.1.2. Interaction with News Media.

Contractor personnel shall not discuss BMT, Airmen's Week or related information with the news media. Refer all news media requests/contact to the COR, 737 TRG Training Director or base 502 ABW Public Affairs office.

6.1.3. Manpower Reporting Requirements.

The contractor shall report ALL contractor labor hours (including subcontracted labor hours) required for performance of services provided under this contract for the Air Force via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil. Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September.

While inputs may be reported at any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the CMRA help desk.

6.1.3.1. Uses and Safeguarding of Information. Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

6.1.3.2. User Manuals. Data for Air Force service requirements must be input at the Air Force Contract Manpower Reporting Application (CMRA) link. However, user manuals for Government personnel and contractors are available at the Army CMRA link http://www.ecmra.mil.

6.1.3.3. CRMA Coding. In addition to Contractor Company, Total invoiced Amount, Contractor Type, Direct labor Hours, and Direct Labor Dollars, the following fields and codes are required by the CMRA website (http://www.ecmra.mil):

Contract Number: (to be completed at award) Fiscal Year: 2018 Order Number: (to be completed at award) Requiring Activity UIC: XXXXXX Command: Air Education & Training Command Contractor Company (to be completed at award) Total Invoiced Amount: (Enter dollar amount invoiced for FYXX [at the Task Order level] using whole numbers only (no symbols)) Contracting Officer First Name: Jaclyn Last Name: Rodriguez Phone Number: 210-652-4259 Email Address: jaclyn.rodriguez@us.af.mil Federal Service Code: XXXX City of Installation or Service: JBSA Randolph AFB State: TX Zip code: 78150 Country: United States

Contractor Type: Prime Direct labor Hours (Enter total number of direct unloaded labor hours) Direct labor Dollars: (Enter total unburdened dollar amount for direct labor) Weapons Systems Support: N/A Questions about Contract Performance: NOT APPLICABLE Government Supervision: NO Government’s Tools and Equipment: NO Government facility: NO

6.1.4. Position Fill and Lapse Rates.

The facilitator responsibilities and tasks outlined in this PWS 4.10 require continuous fill to satisfy mission requirements. The contractor shall notify the Government if a facilitator is unavailable to perform immediately upon notification. The contractor is expected to fill any lapses within 2 hours after notification.

6.1.5. Supervision of Personnel.

This is a non-personal services contract, defined by Federal Acquisition Regulation (FAR) as a “contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.” The Government will not supervise or otherwise direct contractor employees. The contractor shall not supervise or otherwise direct Government employees, nor shall the contractor supervise employees of other contractors outside the contractors’ own subcontracting/teaming arrangements.

6.1.6. Contractor Identification.

Contractor employees shall wear appropriate standardized company attire with the contractor’s name/picture badge, or USAF issued civilian ID with employee’s and contractor’s name.

Company polo shirts are permitted. Contractor personnel shall be required to wear company identification badges so as to easily distinguish themselves from Government employees (e.g., corporate identification badges, Government issued identification that reflects contractor status, etc.). These badges must be conspicuously displayed at all times when working with Government personnel. Identification badges must be displayed above the waist at all times to allow for easy identification as a contractor employee or authorized subcontractor performing work for the contractor. Badges shall be worn at all times when contractor employees are co-located on a Government installation or when on temporary duty (TDY) working with other Government personnel. Subcontractor employees’ identification badges shall identify their respective prime contractor.

6.1.7. Personal Appearance.

Contractor employees shall maintain a high standard of personal hygiene and uphold a clean, neat appearance while on duty. All attire shall be maintained in professional condition.

Contractor personnel may not wear clothing which is offensive nor which is derogatory toward the USAF or other U.S. military service.

6.1.8. Duty Hours.

Standard academic day is 8 hours Monday through Friday, ranging between 0700 and 1700 hours (see Appendix E). During academic weeks that coincide with national holidays (schedule below), the schedule may be adjusted with concurrence between the contractor, COR and owning unit. In rare circumstances, schedule adjustments within duty hours may include the need for contract facilitators to conduct large-group training in smaller dormitory/flight groups if the large group auditorium is unavailable.

6.1.9. Legal Holidays.

The U.S. Government observes the following holidays:

New Year's Day Martin Luther King's Birthday President's Day Memorial Day Independence Day Labor Day Columbus Day Veteran's Day Thanksgiving Day Christmas Day

NOTE: Should the official holiday fall on Saturday then the observed holiday is the previous Friday.

Should the official holiday fall on Sunday then the observed holiday is the following Monday.

6.1.10. Conflict of Interest.

The contractor shall not employ, hire, or contract with employees of the United States Government or the DoD, either military or civilian, if such employment would create a conflict of interest. The contractor shall not employ any person who is an employee of the DoD, unless such person receives prior approval, in writing, from the base legal office.

6.1.11. Conduct of Personnel.

The CO or COR may require the contractor to remove from the job site any contractor employee working under this contract for reasons of misconduct, security violations, or found to be or suspected to be under the influence of alcohol, drugs, or other incapacitating agent. The Installation Commander has the authority to bar individuals from the installation. Such removal from the job site or dismissal from the premises shall not relieve the contractor of the contract requirements.

6.1.12. Professional Relationships.

Contractors shall comply with AETCI 36-2909, Recruiting, Education, Accessions, and Training Standards of Conduct, paragraph 1.2, 2.1, 2.2, 2.5, and shall take immediate action to resolve violations of the prohibition on unprofessional relationships. Specifically, the following:

Unprofessional relationships include relationships involving recruiters, instructors, staff, applicants, recruits, trainees, cadets, students (to include international military students), and

Airmen who participate in the Recruiter Assistance Program (RAP). Whether pursued on-duty or off-duty, relationships are unprofessional when they detract from the authority of superiors or result in (or reasonably create the appearance of) favoritism, misuse of office or position, or the abandonment of organizational goals for personal interests. Unprofessional relationships include relationships between officers; between enlisted members; between officers and enlisted members; between recruiters and recruits, applicants, or RAP participants; between RAP participants and recruits or applicants; and between military personnel and civilian employees or contractor personnel. Violations shall be communicated to the Contracting Officer (CO) and the Contracting Officer Representative within 48 hours, with corrective actions taken.

6.2. Security Requirements.

Contractor shall comply with all applicable contract clauses.

6.2.1. Installation Access.

All employees shall obtain base(s) access privileges as required. The contractor/site manager shall provide the COR a list of personnel who require access to the base for official business.

The contractor shall maintain an employee listing and provide it IAW paragraph 4.10.4.

6.2.2. Visitor Support.

Visitors are persons other than staff, contractors, or students that have business in any of the Government facilities. If required, a Visitor Log will be used to track all badges issued to visitors, guest speakers, etc.

6.2.3. Physical Security.

Areas controlled by contractor employees shall comply with base operations plans/instructions for Force Protection Condition procedures, Random Antiterrorism Measures and local search/identification requirements. The contractor shall safeguard all Government property including controlled forms provided for contractor use. At the close of each work period, Government training equipment, facilities, support equipment, and materials shall be secured.

The contractor shall not permit entry of person(s) other than Government personnel; Government approved contractors/visitors, or the contractor’s own employees, engaged in inspection/work into areas identified as restricted/limited access by the COR.

6.2.4. Lock Combinations.

The contractor shall ensure that no Cipher or Lock Combinations are written down and/or carried in/on employee(s) belongings, or elsewhere accessible to unauthorized persons. The Government is responsible for the maintenance of locks furnished as government furnished property/government furnished equipment (GFP/GFE). The contractor shall control access to all Government provided lock combinations to preclude unauthorized access/entry.

6.2.5. Key Controls.

All keys issued to contractor personnel by the Government will not be duplicated or used by any unauthorized person(s). The contractor shall immediately report any occurrences of duplicated or lost keys to the COR (within 4 hours after occurrence). If a master key is duplicated or lost, all locks and keys for that system shall be replaced by the Government, and the total cost shall be deducted from the payment due the contractor. If keys, other than master keys, are duplicated or lost, the contractor may be required to re-key or replace the affected lock(s) without cost to the Government. The Government may; however, at its option, replace the affected lock(s) or perform re-keying and the total cost shall be deducted from the payment due the contractor.

6.2.6. Local Area Network.

The contractor shall comply with AFMAN 17-1301, Computer Security, paragraph 4.3.1, 4.3.2, AFI 31-501 Personnel Security, paragraph 2.4 & Chapter 3.

6.2.7. Freedom of Information Act Program (FOIA).

The contractor shall comply with DoD Regulation 5400.7-R/AFMAN 33-302 DoD Freedom of Information Act Program, paragraph C1.5.4.7.1.7.

6.2.8. Reporting Requirements.

The contractor shall comply with AFPD 71-1, Criminal Investigations and Counterintelligence (CI), paragraph 3.3.2. Contractor personnel shall report to an appropriate authority any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information.

Contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment and as required thereafter.

6.2.9. Additional Security Requirements.

The contractor shall comply with DoD Standard 22 – Level 1 Antiterrorism Awareness (AT) training and associated tasking IAW AFI 10-245, Antiterrorism Program standards.

6.3. Safety.

Compliance with the Occupational Safety and Health Act (OSHA) and all other Federal, State, Local, Air Force and installation specific safety standards, applicable laws, and regulations for protection of contractor personnel is exclusively the obligation of the contractor. The Government will assume no liability or responsibility for the contractor’s compliance or noncompliance with such responsibilities.

The contractor shall establish, document, and enforce safety programs that ensure safe execution of PWS requirements. The contractor programs shall comply with safety requirements contained in AFI 91-203 Air Force Consolidated Occupational Safety Instruction paragraph 1.5.4.. The contractor shall coordinate with base safety office for any non- standard activities involving students/trainees. The contractor shall notify the COR within one hour of any student injury, incapacitation (e.g. heat stroke, heat exhaustion, blacking out), or death. This shall be followed with a written incident report to the COR within one hour after incident occurrence.

6.4. Government Furnished Property/Equipment (GFP)/GFE).

No GFP or GFE will be provided under this contract. However, the following items will be provided:

6.4.1. Office space, computers, telephones, printers, etc.

6.4.2. Regulations and other documents.

6.4.3. Access to Government Subject Matter Experts (SMEs).

6.4.4. Auditorium Access for instruction. A large group auditorium seats an entire week-group of Airmen, up to 960 Airmen. It is normally available daily with the exception of Thursdays from 0600 to 1200 hours and Fridays from 0600 to 1200.

6.4.5. Dormitory Access. The contractor will have access to all dormitories. Additionally, the contractor will have access to weather-shielded areas surrounding the squadron and squadron classrooms.

6.4.6. Automated Data Processing Equipment (ADPE). The Government will furnish the required ADPE and applications software necessary for mission accomplishment. The contractor shall comply with all security measures required by the Government. The Government will conduct Security Test and Evaluations (STE) at the required intervals to ensure compliance in these areas. STE’s are tests given to ensure contractor personnel operating the computer are aware of the required security regulations IAW AFMAN 17-1301, Computer Security, paragraphs 2.7.1 and 4.2.1.3. The Government will provide ADPE maintenance support. The contractor shall not attempt to repair Government furnished ADPE equipment.

6.5. Contractor Furnished Items and Services.

Except for items and services identified above as provided by the Government, the contractor shall be required to furnish all necessary resources to perform all requirements of the PWS and this contract.

6.6. Transportation.

The contractor will be responsible for providing their own transportation in the conduct of their contracted duties. To drive on base, contractors shall have a valid state driver’s license and proof of insurance.

6.7. Data Rights.

The Government retains unlimited data rights to all courseware, including all course material, files, etc., developed, delivered and/or maintained under this contract. The Government retains unlimited data rights to “What Now, Airman?” video.

6.7.1. The Air Force reserves the right to:

6.7.1.1. Upon conclusion of this contract, develop, revise, and update courseware.

6.7.1.2. Schedule and use Government instructors in lieu of the contractor for training facilitation.

6.7.1.3. The contractor shall not mark any courseware or videos as proprietary or copyrighted.

6.8. Publications.

See Appendix C for a list of mandatory and advisory publications. The Government has provided “What Now, Airman?” video for reference.

6.9. Performance of Services during Crisis.

IAW DoDI 1100.22 and DFARS 237.76 “Continuation of Essential Contractor Services” and aforementioned Air Force implementation, unless otherwise directed by an authorized government representative, it is determined that services as identified in this PWS are NOT essential for performance during a crisis.