PAST PERFORMANCE QUESTIONNAIRE.pdf

MEMORANDUM FOR ALL OFFERORS

FROM: 96 CONS/PKBA

SUBJECT: PAST CONTRACTOR PERFORMANCE QUESTIONNAIRE

1. 96 CONS/PKBA is conducting a source selection for Packing, Containerization and Local Drayage of Personal Property Shipments at Eglin AFB, Florida, solicitation number FA2823-10- R-0011. Requirements include: Non-personal service to furnish all personnel, equipment, facilities, supplies, and materials, except as specified as Government-furnished, for the preparation of personal property of military members and civilian employees for movement or drayage and related services.

2. The primary area of performances is defined as Okaloosa/Walton/Holmes and Santa Rosa Counties. The contractor shall furnish adequate supervision, labor, materials, supplies, and equipment necessary to perform all the services contemplated under this contract.

3. One of the integral considerations in proposal evaluations is the verification of the offeror’s past and present performance on contracts which reflect the offeror’s ability to perform on the proposed effort. This effort is for the packing, containerization, and drayage of personal property for the Eglin AFB area. We depend on information received from agencies such as yours, which have had firsthand experience with the offeror, for the evaluation of their performance.

Therefore, we request that the attached questionnaire be completed concerning the offeror's past/present performance.

4. Our areas of interest are summarized in the enclosed questionnaire. You are urged to submit your comments on similar programs for which your activity has contracts or administers contracts with the offeror. Any additional information that you think would benefit Eglin AFB in our evaluation of the offeror's proposal would be appreciated. Please note we may contact the offeror on problem areas or concerns identified to see what corrective actions have been taken or will be taken.

3. Due to time constraints it is imperative that the questionnaire be completed and returned not later than 15 July 2010 FAX (850-882-1680) as soon as possible.

4. If additional information is required, please contact please contact SrA Shimon Perez-Conde Gonzalez, 850-882-0363 or email shimon.perez-conde-gonzalez@eglin.af.mil.

//signed//

KRISTINA V. MERCER

Contracting Officer

1 Attachment - Past and Present Performance Questionnaire

SOURCE SELECTION SENSITIVE

FOR OFFICIAL USE ONLY

(When Filled In)

PAST AND PRESENT PERFORMANCE QUESTIONNAIRE

1. Instructions.

A. Please complete this questionnaire based on the following guidance (handwritten responses are acceptable). Using the ratings explained below; rate the contractor's performance on the specified contract.

Your assessment should only consider performance for which the contractor is responsible and accountable.

B. Please circle a rating for the areas indicated below. We are required to advise potential contractors of adverse past performance information. However, the identity of the source of past performance information will not be disclosed. Please provide narrative explanations for your answers in the space provided. Please use a separate sheet of paper if additional space is required.

C. In addition to completing this questionnaire on the specific contract listed, please provide comments on the contractors performance on any similar programs that your activity has with the contractor.

D. Please return the completed questionnaire to:

96 CONS/PKBC

ATTN: SrA Shimon Perez-Conde Gonzalez

308 WEST D AVE, STE 130

EGLIN AFB FL 32542-5418

E-Mail:shimon.perez-conde-gonzales@eglin.af.mil Phone: Commercial (850) 882-0363 FAX: Commercial (850) 882-1680

TABLE 3- PERFORMANCE CONFIDENCE ASSESSMENTS

Rating Description

SUBSTANTIAL CONFIDENCE Based on the offeror’s performance record, the Government has a high expectation that the offeror will successfully perform the required effort.

SATISFACTORY

CONFIDENCE

Based on the offeror’s performance record, the Government has an expectation that the offeror will successfully perform the required effort.

LIMITED CONFIDENCE

Based on the offeror’s performance record, the Government has a low expectation that the offeror will successfully perform the required effort.

NO

CONFIDENCE

Based on the offeror’s performance record, the Government has no expectation that the offeror will be able to successfully perform the required effort.

UNKNOWN CONFIDENCE No performance record is identifiable or the offeror’s performance record is so sparse that no confidence assessment rating can be reasonably assigned. IG 5.5.2.2

PAST PERFORMANCE QUESTIONNAIRE

FOR

PACKING, CONTAINERIZATION, AND DRAYAGE OF PERSONAL PROPERTY

1. Identification:

a. Contractor’s Name:

b. Contract Number:

c. Contract Title:

d. Period of Performance:

e. Total Dollar Value:

f. Brief Description of Contracted Item(s) or Service(s):

2. Please respond to the following questions regarding the contractor’s past performance. “Satisfactory” needs no further explanation; however, if possible, please provide a short explanatory narrative for performance deemed “Substantial”, “Limited”, or “No Confidence”.

a. Did the contractor’s organizational support structure provide an adequate span of control and supervision?

Substantial Satisfactory Limited No Confidence Unknown

Narrative:

b. Has the contractor demonstrated an ability to recruit and retain quality, qualified personnel?

c. Was manning sufficiently adequate to meet contractual requirements?

d. How was the contractor’s overall compliance with contract terms and conditions?

e. How effective was the contractor in managing and resolving problems?

f. How would you rate the overall consistency and reliability of the contractor’s performance?

g. How would you rate the contractor’s ability to meet specific response times and scheduled time frames for completion of specific tasks.

3. Please check either “yes” or “no” to the following questions:

a. Has the contractor ever been given a Cure Notice, Show Cause Notice, Letter of Concerns, or had payment withheld for services not rendered?

Yes (please explain) No

b. Did the contractor provide effective quality control and/or inspection procedures to meet contract requirements?

Yes No (please explain)

c. Have claims been filed against the contractor during this contract?

Yes (please explain and state how many) No

d. If there were claims, were they handled in a professional and timely manner?

e. Did the contractor experience any labor problems?

Yes (please explain) No

f. Have any customer complaints been received?

Yes (please explain and state how many) No

g. If customer complaints were received, was prompt action taken to correct the problem(s)?

h. Is there always someone available to receive orders during specified times?

i. Based on your judgment of the contractor’s performance, would you award the contractor another government contract?

j. Based on your assessment what is the overall rating you would give the contractor?

4. The following information will help us track the responses received, as well as resolve whatever differences may arise between your perception of the contractor’ s performance and the contractor’ s perception of their performance. You are advised that the Air Force FAR Supplement (AFFARS) requires that the offeror be given an opportunity to respond to adverse past performance information. Names of personnel responding to this questionnaire will not be provided to the offeror.

a. Evaluator’s Name:

b. Title:

c. Telephone Number: DSN: Commercial:

d. Organization, Office Symbol, and Address:

e. Length of Involvement in the Contract:

f. Date of Questionnaire Completion:

5. Thank you for your time and effort in assisting us with our requirement.