PWS__Furniture_Replacement_Project.pdf

Furniture Replacement Project, Bldg 430 and 431

Performance Work Statement Furniture Replacement Project

Buildings 430 and 431 Buckley Air Force, CO

SMC/RSC

February 8, 2019

Furniture Replacement Project, Bldg 430 and 431

Table of Contents

Section ……………………………………………………………………………….…. 2

1.0 Background …………………………………………………………………………. 3

2.0 Scope

3.0 Description of Services

3.1 General Services

3.2 Design Services

3.3 Product Markings/Documentation/Tools

3.4 Delivery Services

3.5 Installation and Removal Services

3.6 Inspection/Acceptance Checklist

4.0 Product

4.1 Monolithic Panels and Components

4.2 Stackable Panels and Components

4.3 Modular Furniture

4.4 Demountable Walls

5.0 Government Furnished Property/Support

6.0 Site Conditions

7.0 Additional Service Information

8.0 Quality Assurance

9.0 Voluntary Protection Program (VPP)/Safety

10.0 Base/Installation Specifics

11.0 Reporting Requirements ………………………………………………………. 14

12.0 Deliverables (CDRLs)

13.0 Services Summary

14.0 Attachments ……………………………………………………………………..16

Furniture Replacement Project, B430 and B431

1.0 Background

The SMC/RSC’s current furniture is over 10 years old and no longer supports efficient day-to-day operations and the quantity of personnel. An upgraded set of furniture shall drastically enhance the workflow, present a more professional image to customers, and allow SMC/RSC to meet new mission requirements.

2.0 Scope

For this project, SMC/RSC requires the purchase of new furniture to meet organizational requirements, the tear down/removal and haul away of the furniture currently in place, and the installation of new furniture. A design package is included for reference. A site visit for contractor familiarization maybe necessary before bids are submitted.

This project shows standard typical configurations. Bids are welcome utilizing configurations that very closely resemble the design.

We require the following standard configurations:

Work Station Type

Description Quantity Modifications B430, Rm 121

A1, A4, A5, A6

6' x 6' single, staff cube 4 corner surface, 48" panels (66" where overheads are located), overheads, LED tasklight, BBF, FF, electric height‐ adjustable base, 2 triplex receptacles, 1 quad data plate main

A2, A3 6' x 6' single, staff cube 2 corner surface, 48" panels, overheads, LED tasklight, BBF, FF, electric height‐adjustable base, 2 triplex receptacles, 1 quad data plate main

A7, A8, A9 6' x 6' single, staff cube 3 corner surface, 48" panels (74" where overheads are located), overheads, LED tasklight, BBF, FF, electric height‐ adjustable base, 2 triplex receptacles, 1 quad data plate main

A10 to A19 6' x 6' single, staff cube 10 corner surface, 74" panels , sliding door, overheads, LED tasklight, BBF, FF, electric height‐adjustable base, 2 triplex receptacles, 1 quad data plate main

A20 6' x 6' single, staff cube 1 corner surface, 42" panels, overheads, LED tasklight, BBF, FF, electric height‐adjustable base, 2 triplex receptacles, 1 quad data plate main

A21 to A24 6' x 6' single, staff cube 4 corner surface, 74" panels, LED tasklight, BBF, FF, electric height‐ adjustable base, 2 triplex receptacles, 1 quad data plate main

B1 to B4 2' x 4' bench station 4

48" panels, BBF, 1 triplex receptacle, 1 quad data plate main

L‐shape L‐shape 1

24x72 st desk w/full modesty, 24x48 LH return w/partial modesty, 24x36 D‐table, attached 30"W 2‐high lateral, BBF, 72" overhead hutch with tackboard and LED lt, 36"W 3‐high freestanding lateral, pers storage tower w/coat and BBF private office #1 (southwest corner)

U‐shape U‐shape 2

30x72 st desk w/recessed full modesty, 24x72 st desk w/partial modesty, 24x42 return with partial modesty, 72" overhead hutch with tackboard and LED lt, 36"W 3‐high freestanding lateral, pers storage tower w/coat and BBF private office #2, #3 (middle, southeast corner)

Table 1 Furniture Matrix for Room 121, Building 430

The large main area in Room 121 of building 430 shall be provided with furniture creating twenty-eight (28) staff workstations and three (3) manager workstations utilizing Monolithic Panel system, Stackable Panel System and Freestanding “U” Shaped Desks, see above matrix.

Type

Description Quantity Modifications B431, Rm 121

A1, A2

12' x 15.5' 4‐ person collaborative station (bull pen) 1

72" acoustical tackable panels, (4) 6'‐ 6" x 6' workstations, (4) 24x48 worksurfaces, (2) 24x72 worksurfaces,

(1) 24x36 worksurface, (2) 66"W overhead cabs w/flipper drs and LED lts below, (2) 72"W overhead cabs w/flipper drs and LED lts below, (1) 36" W overhead cab and LED lt below, 1 BBF per position, 1 FF per position, 36"W 2‐high lat file, 2 triplex receptacles and a data quad port per position. Panels separating A1 and A2 shall be 48”. 3” dia circular table in A1 only main

A3, A4

12' x 15.5' 4‐ person collaborative station (bull pen) 3

72" acoustical tackable panels, (4) 6'‐ 6" x 6' workstations, (4) 24x48 worksurfaces, (2) 24x72 worksurfaces,

(1) 24x36 worksurface, (2) 66"W overhead cabs w/flipper drs and LED lts below, (2) 72"W overhead cabs w/flipper drs and LED lts below, (1) 36" W overhead cab and LED lt below, 1 BBF per position, 1 FF per position, 36"W 2‐high lat file, 2 triplex receptacles and a data quad port per position main

B1 to B7, B10, B12 to

B23 6' x 6' single, staff cube 20 corner surface, 72" panels, 72W overhead flipper cabinets w/ LED lights below, 1 FF and 1 FFB pedestals,

(2) triplex receptacles, 1 quad data port per position main

B8, B9, B11 6' x 6' single, staff cube 3 corner surface, 72" panels, 72W overhead flipper cabinets w/ LED lights below, 1 FF and 1 FFB pedestals,

(2) triplex receptacles, 1 quad data port per position, sliding door main

Conference Room Conference Room 1

82" high panels, sliding frosted door, 42"x96" table, (8) chairs w/caster base, fixed arms, height‐adjustable seat, mesh back

Conference Room

Table 2 Furniture Matrix for Room 121, Building 431

The large main area in building 431 shall be provided with furniture creating thirty-nine (39) staff workstations composed of 23 singles and four (4) 4-person collaborative stations.

Type

Description Quantity Modifications B431, Rm 120

(ITOC)

WS1 to

WS11

2' x 4' bench station 11

66" panels, 2'x4' worksurface, 48" overhead flipper cabinet w/LED light below, 17"D FF pedestal, 2 triplex receptacles, 2 data receptacles ITOC

WS12

2' x 5'‐3" bench station 1

66" panels, 2'x5'‐3" worksurface, 63" overhead flipper cabinet w/LED light below, 17"D FF pedestal, 2 triplex receptacles, 2 data receptacles ITOC

Conference Room Conference Room 1

42" x 96" table; (8) chairs w/ caster base, fixed arms, height‐adjustable seat, mesh back; ITOC

Table 3 Furniture Matrix for Room 120 (ITOC), Building 431

Room 120 (ITOC) in building 431 shall be provided with furniture creating twelve (12) staff workstations composed of twelve (12) single benching station and a conference room.

For all workstations, relocate existing and add, if necessary, communication/data lines for each of the cubes and offices. Two (2) data and one (1) phone jack are required per workstation;. A shared data jack is acceptable for computers and phones.

The furniture vendor shall provide all necessary electrical and communication support for the cubes and offices. The furniture vendor may meet this requirement via a subcontractor relationship. All pricing for electrical and communication items are budgetary and must be confirmed by vendors electrical and communications subcontractors after award via a site visit.

If it is determined that additional work shall be required due to current building supply, a revised quote shall be provided to 460th Contracting Flight for review.

Once the contract is awarded, it becomes the responsibility of the contractor to validate the actual site conditions as well as any specific programming needs of the customer. In no case shall prices exceed the Not-to-Exceed (NTE) amount established in contract. It is understood that the actual site parameters or certain customer requirements may deviate from the standard typical layouts therefore any deviation that causes an increase in the price submitted during the bid process must be documented in writing and submitted to the Contracting Officer for review, along with a floor plan reference to show just cause. A final furniture layout and Bill of Materials (BOM) shall then be provided to the government that meets the customer requirements and accommodates the physical environment. Design parameters and expectations follow in Section 3.2.

3.0 Description of Services

3.1 General Services

Coordination and management of all new product, equipment and people required to create, deliver and install new systems and modular furniture within Buckley AFB. This includes ongoing servicing of any items defective due to manufacturing error as well as for replacement or repair of any damaged item after purchase.

3.1.1 The contractor shall perform tasks in accordance with the requirements stated in this section and Contract (#TBD based upon manufacturer of successful offeror).

3.1.2 The contractor shall be responsible for all personnel, equipment, tools, materials, supervision, storage, assembly, transportation, incidentals and all other items and services necessary to provide and install systems and modular furniture.

3.1.3 The contractor shall be knowledgeable of and shall comply with all applicable federal, state, and local laws, codes, permits, DoD, AF, and base requirements and instructions required for the performance of the duties in this Performance Work Statement (PWS).

3.1.4 The contractor shall ensure policies and procedures are established that protect the safety and welfare of customers, employees, and the community to minimize or eliminate safety or environmental risks. These policies shall be in compliance with Federal and Installation policies and procedures.

3.1.5 The contractor shall provide a project manager who shall be responsible for the performance of the work. The name of this person and an alternate or alternates who shall act for the contractor when the manager is absent shall be designated in writing to the Contracting Officer (CO) within 10 days after contract award. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to the daily operations of this contract on the installation.

3.1.6 The contractor shall provide a Project Manager with a minimum of 5 years experience installing their company's product, responsible for project site management, scheduling, coordination and technical assistance to the Air Force representative as required throughout the project. Resumes and letters of intent shall be provided upon request.

3.1.7 Reserved

3.1.8 All contractors shall submit a complete list of personnel in accordance with installation policy, including deliverymen who shall be expected to work on the installation. This list shall contain Privacy Act information as required as well as the expectation that each individual shall be able to present a current and valid state identification, to meet local Air Force security requirements. (Please note that many installations require this information be coordinated a week in advance).

3.1.9 The contractor shall not employ persons for work on this contract if such employee is identified to the contractor by the CO as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population. Contractor personnel shall present a neat appearance and be easily recognized as contractor employees.

3.1.10 The contractor shall be an authorized dealer of the specific Systems and Modular furniture manufacturers specified on the project.

3.1.11 The vendor shall manage ordering, shipment, delivery and installation of all new furniture from manufacturer to final acceptance by the designated Government Project Manager.

3.1.12 The contractor shall provide customer service during normal duty hours, 0730-1630 hours, Monday through Friday, except for federal holidays.

3.1.13 Recognized US Federal Holidays are as follows: New Year’s Day, Martin Luther King Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving and Christmas.

If the holiday falls on a Saturday, it is observed on Friday. If the holiday falls on a Sunday, it is observed on Monday.

3.1.14 When the contractor desires to work other than standard times, a written request shall be submitted to the Contracting Officer (CO) for approval.

Written approval from the CO must be received before proceeding with the work. The request shall be submitted at least five (5) work days prior to the proposed performance of work, and shall indicate the day/days, time/amount of work, and reason why performance is necessary during non-standard hours.

3.1.15 The contractor shall provide alternate work locations for employees or allow employees to take vacation during designated Government non-work days or other periods where government offices are closed.

3.1.16 All Air Force inquiries shall be responded to by a contractor representative within two business days.

3.1.17 Meetings may periodically be held between top level base personnel and contractor management to discuss contract status. The CO shall notify the contractor in writing in advance of the place and time of required meetings.

3.1.18 Vehicle registration, proof of insurance and a valid driver’s license shall be presented to gain base access.

3.1.19 The contractor shall be responsible for coordination of an escort through any controlled areas through the assigned Government Project Manager.

3.1.20 Lost vehicle and entry passes shall be reported immediately to the Security Police as well as the Government Project Manager in accordance with the local security forces policy.

3.1.21 The contractor shall be responsible for any storage of all new systems/modular/demountable wall furniture, components, parts and assemblies prior to and during installation in accordance with the agreed upon delivery schedule.

3.1.22 Limited travel may be required on occasion. Overall travel costs shall not exceed 5% of the total bid. Travel to other government or commercial facilities may be required. All travel requirements and itineraries shall be approved by the CO or Government Project Manager. All travel shall be on a cost reimbursable basis in accordance with the Joint Federal Travel Regulation (JET).

3.1.23 The contractor shall maintain the capability to surge in the event of unforeseen circumstances such as extended duty hours, travel, classes and education, and mission related surges.

3.1.24 The contractor shall maintain continuity between the support operations at Buckley AFB, CO and all other assigned performance locations and the contractor’s corporate offices. The contractor shall provide the necessary resources to manage and administer the contract. The contractor shall, as a minimum, maintain a single point of contact for this effort to be available in person to the 460 CONF, during the same business day.

3.1.25 The contractor shall provide for the management and support of personnel, to include: making necessary arrangements for employees required to travel; supporting personnel co-located on Buckley AFB, CO and other locations specified with additional resources, expertise, advice; necessary infrastructure to support work to be accomplished off-base; conducting personnel meetings; providing administrative support for employees in a timely fashion; and providing facility and staff security requirements.

3.1.26 All personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

3.1.27 Contractor shall be able to provide professional electrical and cabling services. Any electrician provided by the contractor shall be a licensed electrical technician contractor. Any cabling specialist provided by the contractor shall be a Building Industry Consulting Service International, Inc. (BICSI) certified.

3.2 Design Services

There is no design services required by this contract. A design package shall be provided.

3.3 Delivery Services

Transportation of all new products, loading, unloading, storage and all necessary movement from factory to final onsite set up.

3.3.1 The contractor Project Manager shall be responsible for on-site coordination of all staging and deliveries of their product, to include access to and operation of any equipment needed for unloading and movement of materials or product.

3.3.2 Contractor shall be responsible for determination of the appropriate delivery method and handling based on site conditions, to include the non-existence of loading docks and equipment at any given location. Special circumstances may be identified by and negotiated with the CO and the Government Project Manager.

3.3.3 Delivery shall be in accordance with the terms of the contractor's agreement. If the ordering activity designates an accelerated delivery schedule, it shall be identified in the contract.

3.3.4 A maximum of 30 days storage for new products shall be included in the contractor's agreement.

3.3.5 Work shall comply with applicable building standards and codes, specifically: National Electrical Code (National Fire Protection Association (NFPA 70) and National Life Safety Code (NFPA 101).

3.3.6 The contractor shall be responsible for following all safety and security guidelines within the area in which work is being performed, to include securing any contractor owned tools or equipment, and any on site storage being utilized.

3.3.7 Reserved

3.3.8 The contractor shall prevent its personnel from entering any area other than the designated work area.

3.3.9 The contractor shall maintain a means of egress within all designated work areas to comply with fire codes.

3.3.10 The contractor shall ensure its personnel eat, drink, or smoke only in designated areas.

3.4 Installation and Removal Services

Manufacturer certified professionals to demolish and remove existing furniture and electrical system, install electrical and communication systems and modular furniture per the approved design drawings.

3.4.1 Contractor shall be able to provide or capable of obtaining support services to include demolition/removal of existing furniture and systems.

3.4.2 The contractor shall appoint a project manager who shall be the company's senior representative on site for all customer communication and enforce compliance of all requirements for the project. This representative shall have a physical presence during any delivery and throughout installation unless agreed to by the CO and/or Government Project Manager. Resume and letter of intent shall be provided for this employee upon request.

3.4.3 The contractor representative shall meet with Government Project Manager to review the installation drawings prior to installation.

3.4.4 The contractor shall install new systems and modular furniture in accordance with this PWS and provided design.

3.4.5 Contractor shall be liable for any damage to government property caused by the contractor or their representatives.

3.4.6 During installation, the contractor shall protect all furniture and building materials, to include carpet, existing within the space with industry approved protective coverings inclusive of craft paper, moving blankets and such type material. The contractor shall not use protective materials that shall leave any type of residual print, outline or imaging on any furniture or building materials. Contractor shall repair damage to finishes.

3.4.7 Reserved

3.4.8 The contractor shall uncrate/unpack all new items and perform required assembly in accordance with the manufacturer instructions.

3.4.9 Services shall include inspection of product for shipping damage. If damage is found, it shall be the responsibility of the contractor to notify the authorized government representative and make all arrangements for replacement or repair of the item(s) damaged. Damaged items are not to be installed unless otherwise directed by the CO and/or Government Project Manager.

3.4.10 Services shall include assembly of new product to conform to final Air Force approved design drawings.

3.4.11 Any furnishings attached to the building shall be attached securely.

3.4.12 Installation of new systems and modular furniture must be under the oversight of an onsite manufacturer certified installer. Resume and letter of intent shall be provided for this employee upon request.

3.4.13 The contractor shall ensure that all communication outlet faceplates are provided with the new furniture and accommodate a standard RJ45 port or fiber-inserts

3.4.14 Services shall include removal of packing materials from the installation.

3.4.15 Services shall include removal and disposal of all excess product and transport to the Air Force approved warehouse or other location as specified.

7.0 Services shall include removal and disposal of all excess product and transport to the Air Force approved warehouse or other location as specified.

3.4.15 Reserved

3.4.16 Reserved

3.4.17 All trash from the worksite shall be disposed of in accordance with state laws, and packaging and other recyclable materials shall be recycled wherever possible. Worksite shall be cleaned of trash at the end of every work day.

3.4.18 The contractor shall maintain environmental controls to include, but not limited to, keeping doors shut and lights off when not in use and turning off vehicle engines when parked.

3.4.19 Reserved

3.4.20 Prior to acceptance, the contractor shall clean all new furniture only with the manufacturer's recommended cleaning agents/products.

3.4.21 The contractor shall provide all new components, completely assembled, installed, and operational, including keys for each lock set.

3.4.22 New furniture, equipment, and accessories shall be level, square, and in proper alignment with adjoining furniture. All drawers should operate smoothly and stay closed when not in use.

3.4.23 The contractor shall inspect to ensure new furniture is free of surface dirt and defects, installation is complete, and ready for use.

3.4.24 All documentation (Owner’s manuals, warranty information, assembly instructions, maintenance and care instructions, operating instructions, drawings, etc.) shall be provided to and reviewed with the CO and the Government Project Manager before start of construction/installation.

3.4.25 Special assembly tools (security hardware wrench, spare parts provided with the furnishings, etc.) shall be provided to the CO and Government Project Manager prior to final Government acceptance of products and services.

3.4.26 Panelboard directories shall be generated to reflect actual new installation and submitted to the government Project Manager after installation.

3.4.27 As-built drawings shall be generated to reflect actual new installation and submitted to the government Project Manager after installation.

3.5 Inspection/Acceptance Checklist

Validation between the contractor and the CO and/or Government Project Manager that all product has been installed according to manufacturer guidelines and customer specifications.

3.5.1 A post-installation walkthrough shall be coordinated with the contractor’s authorized representative and CO and/or Government Project Manager.

3.5.2 All areas requiring correction shall be documented in a punch list by the contractor and provided to the authorized government representative upon completion of a joint walkthrough by the contractor and authorized government representative.

3.5.3 A final walk through shall be performed with the contractor, 460th

Contracting Flight and the Government Project Manager to ensure all punch list items have been addressed to the satisfaction of the Government Project Manager.

3.5.4 Upon completion of all contract requirements, the contractor shall submit to the 460 CONF CO and Government Project Manager the Inspection/Acceptance Checklist (Attachment E to this PWS) and documentation of completed punch list items through the 460th

Contracting Flight Squadron. The Government Project Manager shall complete the Inspection/Acceptance Checklist and return it to the contractor. The Contractor may then submit a final invoice in the Wide

Area Workflow system (WAWF) (https://wawf.eb.mil/) and shall attach an electronic copy of the signed Inspection/Acceptance Checklist to the invoice submission.

4.0 Product

4.1 Furniture

The contractor shall supply all furniture panel system parts and components needed to fulfill a complete office as shown and required by this PWS and design given to the contractor.

5.0 Government Furnished Property/Support

5.1 Base support includes Government-controlled working space and utilities.

6.0 Site Conditions

6.1 Standard site conditions shall be considered those that include:

6.1.1 Free and clear hard surface access to the receiving location during regular working hours

6.1.2 Parking and off-loading area suitable for access by a semi-trailer combination or truck within 100 feet of the building entrance closest to product installation area

6.1.3 Threat condition level of the base is Alpha. This requires contractor personnel to get base access in order to complete the product installation.

6.1.4 A staging area adequate to sort, stage and uncrate products along with a waste receptacle suitable for disposal of materials

6.1.5 Includes electric power, working lights, heating and air conditioning

6.1.6 Reserved

6.1.7 A building ready for the installation of furniture (i.e. other tasks such as painting and flooring are complete so as not to cause any delays in performance)

6.2 Contractor shall notify the Contracting Officer of any deviations from the above standards, as well as any requests for equitable adjustment to the contract price.

7.1 Additional Services Information

The below items are for consideration by the local Contracting Officer prior to issuing a request for proposals or quotes. It is informational only and should not be included in the Not to Exceed (NTE) pricing or percentages of the contract.

7.2 The contractor shall utilize any existing government product to its maximum as applicable when project includes add on parts to existing systems furniture.

7.3 Services shall include product transportation of existing inventory as required.

7.4 Reserved

7.5

7.6 Contractor maybe asked to provide and install optional items shown in this PWS.

8.0 Quality Assurance

8.1 Contractor performance shall be measured and assessed using the Performance Objectives listed in the 3.0 Description of Services. Contractor Performance Objectives are derived from the contract Performance Work Statement.

Performance surveillance shall be accomplished in accordance with the Performance Plan. Refer to 3.5 Inspection Checklist.

9.0 Voluntary Protection Program (VPP)/Safety

9.1 Voluntary Protection Program: The Air Force is part of the AOSHA VPP. All contractors are required to familiarize themselves with the requirements of the VPP. Information on VPP can be accessed at http://www.osha.gov/desp/vpp/index.html.

10.0 Base/Installation Specifics

10.1 All commercial trucks must enter through the Mississippi Gate located off East Mississippi Avenue just east of South Tower Road, for inspection. Base entry procedures require adherence to delivery vehicle process requirements mandated by the 460th Space Wing. Once at Mississippi Gate, the driver must be able to show:

A current Vehicle Registration A current Proof of Insurance A valid and current Driver's License of the driver

A valid and current Driver's License or other State Identification for any passenger(s) in the vehicle.

Letter typed on (or delivery order) company letterhead to include the date you are at the gate and ready to proceed to deliver and the government point-of-contact information.

10.2 Gate Procedures:

Once at Mississippi Gate, the driver has to be prepared to exit the vehicle and allow for vehicle inspection. At this time, the driver may ask for directions to the final destination.

This procedure shall occur each time a commercial truck requests access to the base.

10.3 Current Bill of Lading (BOL) to get delivery driver and the vehicle on base. BOL must include the AF installation name, date of anticipated delivery, and specific destination (including building number, street address, and point of contact information).

10.4 Personnel should have the following items in his possession when entering the base:

Current Registration for all vehicles Current Proof of Insurance for all vehicles Valid driver’s license for each driver Valid driver’s license or other state identification for each passenger Depending on the current Force Protection Condition, a government representative may be required to sponsor those people in person.

The sponsor must state the guest's purpose and destination. It is the responsibility of the contractor to validate this need with their government POC prior to their arrival to coordinate the arrival time accordingly. The Sponsors may request that a pass be applicable for multiple days if needed.

10.5 To sponsor contractors including the driver and workers, contact the Government Project Manager for forms to fill out. The Government Project Manager shall submit the forms to Pass & ID no fewer than three days prior to the anticipated arrival. Names listed must be complete names and other information that maybe required. .

10.6 Mission Essential Services: Contractors are not considered mission essential personnel.

10.7 Prohibitions: Firearms shall not be brought on base under any circumstances.

Individuals with criminal records are not allowed on base. Cellular phones are not allowed in the Restricted Area (RA) where this installation project shall be done. Contractor personnel are prohibited from sponsoring guests onto the installation. Follow all BAFB restrictions.

11.0 Reporting Requirements

11.1 The contractor should submit the data relative to this contract to its Manufacturer for reporting purposes. This information is necessary to support the quarterly data report the Manufacturer shall be required to submit to the Furnishings Commodity Council, Air Force Installation Contracting Agency (AFICA).

12.0 Deliverables (CDRLs)

12.1 The Government has full ownership of all formal deliverables and required supporting documentation with regard to use, distribution and reproduction.

13.0 Services Summary

Performance Objective PWS Paragraph

Performance Threshold Surveillance Method

Frequency

SS 1) General – Oversight and accountability for all people and equipment used and product ordered for a project

3.1 Project manager shall be

available all times during project construction and responds to the government queries within 24 hours.

No more than 1 customer complaint per time period and resolution of all issues identified by the Government Project Manager within 24 hours

Inspection

SS 2)

Design – design was provided within the allotted timeframe, fulfills the customer’s requirements and fits appropriately within the site conditions of the space.

3.2 Zero late delivery of designs. Issues relating to customer requirements and site conditions shall be successfully resolved within 24 hours.

Random sampling by Government Project Manager and trend analysis

SS 3)

Product Markings – products are labeled with appropriate markings so future users can identify them at a later date.

3.3 Minimal mistakes in product markings (less than 1%). Mistakes shall be corrected within 24 hours of identification by the Government Project Manager and customer feedback

SS 4)

Delivery – delivery time met expectations and unloaded by appropriate contractor personnel using appropriate equipment without damage.

3.4 Zero late deliveries.

Damage resolved in accordance with the PWS.

SS 5)

Installation/Removal – product was uncrated, and assembled per manufacturer’s instructions and per customer’s approved layout within the allotted time frame

3.5 Removal: Proper removal

of existing furniture;

transport to authorized location. Installation:

Proper installation per manufacturer recommendation resulting in operational furniture.

All within schedule.

SS 6)

Acceptance – All punch list items have been remedied and all furniture is in proper working condition.

3.6 Zero punch list items remain unresolved prior to project completion.

14.0 Attachments

14.1 Attachment A1, A2 and A3 Panelboard Directories

14.2 Attachment B1, B2 Bldg 430, Rm 121 Specifications and Scope of Work

14.3 Attachment C1, C2 Bldg 431, Rm 120 (ITOC) Specifications and Scope of Work

14.4 Attachment D1, D2 Bldg 431, Rm 121 Specifications and Scope of Work

14.5 Attachment E Inspection-Acceptance Checklist

14.6 Attachment F IGE

14.7 Attachment G Market Research Report