Exhibit E Online Bid Room Information_v.1.4.pdf

PDF 107 KB Posted

Attached to
TIPS Kiosk Software Services
Solicitation number
HHS0017489
Issued by
Texas

About this file

This document is an informational exhibit for the Texas Health and Human Services (HHS) Online Bid Room system, applicable to solicitation HHS0017489 for TIPS Kiosk Software Services. The exhibit provides guidance on electronic bid submission procedures and system access requirements for vendors responding to state solicitations. Bidders may submit responses electronically through the HHS Online Bid Room or through alternative submission methods specified in the solicitation package. Prospective bidders must carefully review all solicitation documents and adhere strictly to the specified form and method of delivery to avoid disqualification. The response must be submitted by the deadline established in the solicitation package, as late submissions are not accepted.

Access to the HHS Online Bid Room requires completion of a multi-step registration process through IAMOnline. New users must request an external account using an email address as their user ID, complete organizational registration steps, and await Agency Sponsor approval before receiving an activation email. The activation link remains valid for seven days only, and users must promptly establish their IAMOnline account. Notably, applicants with prior access to the Enterprise Portal or IAMOnline must complete new registration using a different email address, as the system does not permit duplicate email addresses across accounts. The registration process may require several days; therefore, bidders should allow sufficient time to complete registration and submit responses before the deadline. Technical difficulties encountered during electronic submission do not constitute grounds for protesting a contract award. Support is available through the Help Desk at 512-438-4720 or 855-435-7181 (toll-free), Monday through Friday, 7:00 A.M. to 7:00 P.M. Central Time.

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Text version

Version 1.40 Revision Date 07/22/2025

Exhibit E

HHS Online Bid Room Information

HHS0017489

Bids/responses for this solicitation may be submitted electronically using the HHS Online

Bid Room or any other method identified in the solicitation. Use of the HHS Online Bid

Room is optional and is subject to all terms and conditions, affirmations, and other requirements of the solicitation as any other method of submission.

Read and review the solicitation package and all associated documents carefully before completing and submitting a response in the form and manner described in the solicitation package. Questions regarding the solicitation must be addressed to the Point of Contact in the solicitation package. The Point of Contact is identified in the solicitation package.

Submit the solicitation response in the form and manner described in the solicitation package on or before the response due date and time.

IMPORTANT: The solicitation package will identify the specific form and method of delivery. Failure to adhere to the requirements in the solicitation package may result in disqualification.

Access to the HHS Online Bid Room is a multi-step process.

All Online Bid Room Users:

• Follow the provided link to access the IAMOnline – Sign-in page.

• Next, click the link labeled “Request account as a non-HHS employee or register organization” to request a new account. Please note, the external user ID should be an email address.

• Users can find detailed instructions here; Follow the organization or external user account request steps as directed.

• Once the Agency Sponsor receives and approves the access request, users will receive an IAMOnline registration email to set up their IAMOnline account.

• The user will click the Activate Account button to set up their account promptly. Please note that the link will only be active for seven (7) days for security reasons.

Note: Applicants who already have access to the previous Enterprise Portal and/or IAMOnline for other applications, MUST complete a new registration to receive access to the online bid room. The new registration must be completed with a different email than the original account as the IAMOnline portal does not allow the same email address to be used for two different accounts.

IMPORTANT: The registration process may take several days. Allow enough time for the registration process to submit your bid by the response due date. Late solicitation responses are not accepted.

The optional use of the HHS Online Bid Room and any resulting technical difficulties which may prevent a successful, responsive electronic submission of a solicitation response shall not be sufficient basis for a protest of a contract award.

https://iamonline.hhs.state.tx.us/ https://gatewayaw.hhs.state.tx.us/publicHelpGuide/Content/External/EXT_HomePage.htm

Version 1.40 Revision Date 07/22/2025

Visit the IAMOnline Help Page for more information. For additional assistance, contact the

Help Desk at 512-438-4720 or 855-435-7181 (toll-free), 7:00 A.M. to 7:00 P.M., CT, Monday to Friday.

https://gatewayaw.hhs.state.tx.us/publicHelpGuide/Content/External/EXT_HomePage.htm

File details come from the government source that posted it. Updated .