Exhibit C - 5622V Vendor SS Conditions.pdf

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Attached to
DFPS Scanwriter AI & Aegis AI
Solicitation number
HHS0017773
Issued by
Travis County, Austin City, Texas

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Exhibit C - 5622V Vendor Conditions Summary

This document outlines vendor conditions for the Texas Department of Family and Protective Services (DFPS) contract related to Scanwriter AI and Aegis AI services. The exhibit establishes the specific requirements and obligations that vendors must adhere to when providing these AI-related services to the state agency. The conditions detail the operational parameters, service level expectations, and compliance requirements necessary for vendors to maintain an active contract with DFPS for the delivery of these technological solutions.

The vendor conditions address critical operational, security, and performance standards that must be maintained throughout the contract term. Key requirements include specifications for system availability, data handling protocols, security certifications, reporting obligations, and compliance with Texas state regulations and DFPS policies. The document establishes accountability mechanisms, defines the vendor's responsibilities regarding system maintenance and updates, and outlines the framework for performance monitoring and contract management. These conditions ensure that vendors delivering Scanwriter AI and Aegis AI services meet the agency's operational needs while protecting state data and maintaining service continuity for DFPS operations.

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