EXHIBIT 3 - EVALUATION CRITERIA.pdf

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Attached to
Community Relations Services Bench
Solicitation number
PS145468
Issued by
California

About this file

This document is an evaluation criteria exhibit for RFP No. PS145468, a Community Relations Services Bench contract issued by the Los Angeles County Metropolitan Transportation Authority (LACMTA) to establish a multi-disciplinary on-call professional services contract. The RFP seeks qualified contractors to provide community engagement, research, public affairs, digital engagement, training and facilitation, and related services supporting capital projects, operational initiatives, and agency-wide programs. The evaluation criteria are structured across four primary categories with specific weightings to assess proposer qualifications and capabilities for various discipline-specific roles within the bench contract structure.

The evaluation framework allocates 30 percent weight to Teaming Effort and Key Personnel Experience and Capabilities, assessing the prime contractor's ability to assemble and manage qualified teams, establish effective partnership integration, and demonstrate relevant technical expertise among key personnel. Experience in Transportation, LA County and Working in Diverse Communities comprises 25 percent of the evaluation, focusing on demonstrated success delivering community relations and communications programs for public agencies and transportation projects in Southern California with multilingual, diverse stakeholders. Understanding of Work Scope and Approach for Implementation accounts for 30 percent, evaluating the clarity of strategic and tactical implementation plans, incorporation of innovative tools or approaches, organizational structure, and capacity to manage personnel transitions and concurrent workloads. Price Proposal represents 15 percent of the final evaluation score, calculated using a comparative pricing formula where the lowest proposed price is divided by the proposer's price and multiplied by 15.

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RFP No. PS145468

Community Relations Services Bench

RFP No. PS145468 1 Exhibit 3 – Evaluation Criteria Date: 9.28.26

EXHIBIT 3 – EVALUATION CRITERIA

LACMTA shall review and evaluate proposals received for each discipline according to the following criteria and associated weights. The sub-criteria shall be equally weighted.

A. Teaming Effort and Key Personnel Experience and Capabilities 30% on the Contracting Team

1. Depth of Prime Contractor's past experience in assembling and managing a qualified team capable of successfully executing the scope of services for the selected discipline.

2. Proposer's teaming philosophy and approach to partnership integration, including clarity of roles, collaboration methods, and seamless execution of the scope of services.

3. Depth of skill level, technical expertise, and relevant experience of the Project Manager and key personnel in performing their proposed role for the specific discipline for which they are proposing.

4. Depth of skill level, technical expertise, and relevant experience of the Prime Contractor/Team in performing the specific discipline for which they are proposing.

B. Experience in Transportation, LA County and Working in 25% Diverse Communities

1. Depth and relevance of the Prime Contractor/Team's past experience delivering community relations, public outreach, or communications programs for public agencies, transportation, or complex public infrastructure projects within the Southern California/LA region, including a proven track record with diverse, multilingual stakeholders.

C. Understanding of Work Scope and Approach for Implementation 30%

1. Depth and clarity of the strategic and tactical approach to meet the requirements of the Scope of Services within a collaborative teaming structure, including:

a) Thoroughness and logical sequence of the implementation plan for delivering the services.

b) Incorporation of innovative communications, engagement tools, or management approaches that drive cost savings, efficiency, or added value.

c) Clarity and operational efficiency in executing the services specific to the chosen discipline.

d) Quality and clarity of the organizational chart, including the definition of the chain-of-command, decision-making hierarchy, and accountability lines.

2. Demonstrated capacity of the Prime Contractor to manage personnel changes, staff turnover or scaling up/down to meet shifting Metro demands.

3. Availability of key personnel and capacity to handle concurrent projects and workloads unrelated to Metro while ensuring that Metro assignments are prioritized and quality of service is not compromised.

RFP No. PS145468

Community Relations Services Bench

RFP No. PS145468 2 Exhibit 3 – Evaluation Criteria Date: 9.28.26

D. Price Proposal 15%

The Price Proposal will be factored into the Proposer's final evaluation score in the following manner:

Proposer Price Score = Lowest Price Proposed -------------------------------- x 15 Proposer’s Price

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