ESBD_525825_1781298215231_Exhibit E - HHS Online Bid Room Information HHS0017356.docx

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Attached to
Emergency Armed and Unarmed Security Guard Services – Region 01
Solicitation number
HHS0017356
Issued by
Texas

About this file

This document is an Exhibit E guidance file prepared by the Texas Health and Human Services Commission (HHS) for the Emergency Armed and Unarmed Security Guard Services – Region 01 solicitation (HHS0017356). The exhibit provides instructions for bidders who elect to submit responses through the optional HHS Online Bid Room system. While use of the Online Bid Room is voluntary, all submissions must comply with the specific form and delivery requirements outlined in the solicitation package, and failure to adhere to these requirements may result in disqualification. Bidders must submit responses by the deadline specified in the solicitation package, and late submissions will not be accepted.

To access the HHS Online Bid Room, prospective bidders must complete a multi-step registration process that begins with requesting an account through the IAMOnline system using a non-HHS employee or organization registration link. After an Agency Sponsor approves the access request, users receive an IAMOnline registration email with an activation link valid for seven days only. Applicants with previous Enterprise Portal or IAMOnline access must complete a new registration using a different email address, as the system does not permit duplicate email addresses on separate accounts. The registration process may require several days, and bidders are advised to allow sufficient time for completion before the response deadline. Technical difficulties encountered during electronic submission through the Online Bid Room will not constitute grounds for contract award protests. Additional assistance is available through the HHS Help Desk at 512-438-4720 or 855-435-7181 (toll-free), Monday through Friday, 7:00 A.M. to 7:00 P.M. Central Time.

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Text version

Exhibit E HHS Online Bid Room Information

HHS0017356

Bids/responses for this solicitation may be submitted electronically using the HHS Online Bid Room or any other method identified in the solicitation. Use of the HHS Online Bid Room is optional and is subject to all terms and conditions, affirmations, and other requirements of the solicitation as any other method of submission.

Read and review the solicitation package and all associated documents carefully before completing and submitting a response in the form and manner described in the solicitation package. Questions regarding the solicitation must be addressed to the Point of Contact in the solicitation package. The Point of Contact is identified in the solicitation package.

Submit the solicitation response in the form and manner described in the solicitation package on or before the response due date and time.

IMPORTANT: The solicitation package will identify the specific form and method of delivery. Failure to adhere to the requirements in the solicitation package may result in disqualification.

Access to the HHS Online Bid Room is a multi-step process.

All Online Bid Room Users:

· Follow the provided link to access the IAMOnline – Sign-in page.

· Next, click the link labeled “Request account as a non-HHS employee or register organization” to request a new account. Please note, the external user ID should be an email address.

· Users can find detailed instructions here; Follow the organization or external user account request steps as directed.

· Once the Agency Sponsor receives and approves the access request, users will receive an IAMOnline registration email to set up their IAMOnline account.

· The user will click the Activate Account button to set up their account promptly. Please note that the link will only be active for seven (7) days for security reasons.

Note: Applicants who already have access to the previous Enterprise Portal and/or IAMOnline for other applications, MUST complete a new registration to receive access to the online bid room. The new registration must be completed with a different email than the original account as the IAMOnline portal does not allow the same email address to be used for two different accounts.

IMPORTANT: The registration process may take several days. Allow enough time for the registration process to submit your bid by the response due date. Late solicitation responses are not accepted.

The optional use of the HHS Online Bid Room and any resulting technical difficulties which may prevent a successful, responsive electronic submission of a solicitation response shall not be sufficient basis for a protest of a contract award.

Visit the IAMOnline Help Page for more information. For additional assistance, contact the Help Desk at 512-438-4720 or 855-435-7181 (toll-free), 7:00 A.M. to 7:00 P.M., CT, Monday to Friday.

Version 1.40 Revision Date 07/22/2025

File details come from the government source that posted it. Updated .