DFPS_Custodial_Shred___Security_Svs_Employee_Background_Cks.pdf
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- Solicitation number
- HHS0017356
- Issued by
- Texas
About this file
This document is a policy overview issued by the Department of Family and Protective Services (DFPS) in Texas establishing employee background check requirements for custodial services, shred services, and security services contractors working at DFPS or shared DFPS/HHSC facilities. All contractor employees requiring access to these facilities must complete background checks prior to access authorization, with checks required annually thereafter. Background check requirements include a Texas name-based criminal history check, a DFPS check for abuse, neglect, or exploitation of children, elderly, or disabled individuals, and an FBI fingerprint check for all shred contractors and any employee who has lived outside Texas in the past two years. The process requires contractors to submit Form 4048 (DFPS Janitor, Security Guard, and Shred Contractors Background Check Request Form) to EXTACCBGC@dfps.texas.gov to initiate creation of an Automated Background Check System (ABCS) account, with the company point of contact's background cleared before employee submissions can proceed.
DFPS Background Checks staff will notify employers of clearance or denial determinations without disclosing specific criminal or abuse history details. Employers or denied employees may request a review of adverse decisions through the DFPS Background Check Handbook Section 1320. While DFPS background check denials prohibit facility access, the hiring and termination decisions remain at the employer's discretion; however, both the employer and DFPS sponsor must ensure that individuals not cleared by DFPS do not access DFPS or shared facilities. Questions regarding requirements should be directed to Tonda Owens, DFPS Background Checks Manager, at Tondalier.Owens@dfps.texas.gov or (512) 912-6428, or Tanya Oestrick, Program Administrator for DFPS Background Checks and FINDRS, at Tanya.oestrick@dfps.texas.gov or (512) 919-7869.
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DFPS Custodial Services, Shred Services, and Security Services Employee Background Checks
Overview
Because of the potential for contact with confidential information while in Department of Family and Protective Services (DFPS) offices, all custodial service, shred services, and security service employees serving DFPS or shared DFPS/HHSC facilities must complete background checks.
A background check includes the following types of checks:
• A Texas name-based criminal history check
• A DFPS check for abuse/neglect/exploitation of children, elderly or disabled individuals
An FBI fingerprint check is also required for all Shred contractors and for any DFPS custodial services, shred services, and security services employee who has lived outside the state of Texas in the past 2 years.
Contractors must submit requests for criminal history checks and abuse/neglect/exploitation history checks through DFPS:
• All employees who access DFPS or shared DFPS/HHSC facilities must have all required checks completed and cleared before access is granted.
• DFPS policy regarding non-DFPS staff requiring access to DFPS or shared DFPS/HHS facilities is located in the DFPS Backgrounds Check Policy: Section 3000 Background Checks for Non-DFPS Staff.
• Bars to employment are also posted in the DFPS Backgrounds Check Policy:
o Appendix 3000-1: Criminal History Chart for DFPS Employees, Volunteers, Interns, Prospective Employees, and Non-DFPS Staff o Appendix 3000-2: DFPS History Chart for DFPS Employees, Prospective
Employees, Non-DFPS Staff, CASA Employees, Volunteers, and Board Members
Background checks are required annually for all employees who have access to DFPS or shared DFPS/HHSC facilities.
Background Check Process
Criminal and Abuse/Neglect background checks are submitted through the DFPS Automated Background Check System (ABCS). Each employer has their own ABCS account to submit background checks for staff who need access to DFPS or shared DFPS/HHSC facilities.
To initiate creation of the ABCS account, the company point of contact completes Form 4048 DFPS Janitor, Security Guard, and Shred Contractors Background Check Request Form and submits it to EXTACCBGC@dfps.texas.gov
Once Form 4048 is received, DFPS Background Check staff create the ABCS account and run background checks on the point of contact. If that person clears the checks, DFPS Background Checks staff notify the employer who must then submit a Form 4048 DFPS Janitor, Security Guard, and Shred Contractors Background Check Request Form for each employee who requires access DFPS or shared DFPS/HHSC facilities.
More information about ABCS can be found on the DFPS website: Automated Background Check System (ABCS) http://www.dfps.state.tx.us/handbooks/Background_Checks/Menu/Menu_BC_3000.asp http://www.dfps.state.tx.us/handbooks/Background_Checks/Menu/Menu_BC_3000.asp http://www.dfps.state.tx.us/handbooks/Background_Checks/Menu/Menu_BC_3000.asp https://www.dfps.state.tx.us/handbooks/Background_Checks/Files/BC_px_3000-1.asp%23BC_apx3000_1 https://www.dfps.state.tx.us/handbooks/Background_Checks/Files/BC_px_3000-1.asp%23BC_apx3000_1 https://www.dfps.state.tx.us/handbooks/Background_Checks/Files/BC_px_3000-2.asp#BC_apx3000_2 https://www.dfps.state.tx.us/handbooks/Background_Checks/Files/BC_px_3000-2.asp#BC_apx3000_2 https://www.dfps.state.tx.us/handbooks/Background_Checks/Files/BC_px_3000-2.asp#BC_apx3000_2 https://www.dfps.state.tx.us/handbooks/Background_Checks/Files/BC_px_3000-2.asp#BC_apx3000_2 https://www.dfps.state.tx.us/Application/Forms/showFile.aspx?Name=F-500-4048.docx https://www.dfps.state.tx.us/Application/Forms/showFile.aspx?Name=F-500-4048.pdf https://www.dfps.state.tx.us/Application/Forms/showFile.aspx?Name=F-500-4048.pdf mailto:EXTACCBGC@dfps.texas.gov https://www.dfps.state.tx.us/Application/Forms/showFile.aspx?Name=F-500-4048.pdf https://www.dfps.state.tx.us/Application/Forms/showFile.aspx?Name=F-500-4048.docx https://www.dfps.state.tx.us/Application/Forms/showFile.aspx?Name=F-500-4048.docx http://www.dfps.state.tx.us/Background_Checks/ABCS.asp http://www.dfps.state.tx.us/Background_Checks/ABCS.asp
Background Check Determinations
Employers are notified whether the individual’s request for access has been cleared or denied. The specific criminal history or abuse, neglect, or exploitation history is not included in the clearance or denial notice.
Employers or the individual employee who has been denied access may request a review of the decision. Information about this process can be found in the DFPS Backgrounds Check Handbook:
1320 Reviewing Background Check Decisions
DFPS Background Checks and Employment
If DFPS Background Checks issues a decision to deny access to an individual, that denial only prohibits the individual from accessing DFPS or shared DFPS/HHSC facilities.
The decision to hire or terminate an individual is at the discretion of the employer. However, the employer and DFPS sponsor must ensure that individuals who are not cleared by DFPS Background Checks do not have access to DFPS or shared DFPS/HHSC facilities.
Questions about DFPS background check requirements should be directed to:
• Tonda Owens, DFPS Background Checks Manager Tondalier.Owens@dfps.texas.gov
(512) 912-6428
• Tanya Oestrick, Program Administrator for DFPS Background Checks and FINDRS
Tanya.oestrick@dfps.texas.gov
(512) 919-7869 http://www.dfps.state.tx.us/handbooks/Background_Checks/Files/BC_pg_1000.asp#BC_1320 mailto:Tondalier.Owens@dfps.texas.gov mailto:Tanya.oestrick@dfps.texas.gov
| Overview |
| Background Check Process |
| Background Check Determinations |
| DFPS Background Checks and Employment |
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