ESBD_473104_1764613277410_GPMD-25-002. OPERATIONS SERVICES.pdf

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GENERATION PARK MANAGEMENT DISTRICT

REQUEST FOR PROPOSALS FOR OPERATIONS SERVICES

ISSUE DATE: December 1, 2025

RESPONSES DUE: January 30, 2026, 5:00 PM CST

PURPOSE

Generation Park Management District (the "District") solicits responses to this Request for

Proposals ("RFP") from firms interested in providing operations services to the District.

ABOUT THE DISTRICT

The District is a political subdivision of the State of Texas, created by a special act of the 83rd

Texas Legislature, and operates pursuant to Chapter 3916 of the Texas Special District Local Laws

Code, as amended.

The District encompasses the Generation Park development, a master planned commercial and industrial development located approximately 14 miles northeast of the central downtown business district of the City of Houston. The District currently includes within its boundaries approximately

1,894.737 acres of land, and it is anticipated that additional land will be added to the District as it is ready for development, with the ultimate size of the District projected at 4,000+ acres.

The District acts as the retail water supply and wastewater collection and treatment provider to customers within its boundaries. The District owns and operates 2 water plants, 3 water wells, 1 water system interconnect, 1 wastewater treatment plant, 6 wastewater lift stations, and 1 non-potable water pump station along with the potable and non-potable water distribution systems and wastewater collection systems. The District currently serves approximately 1,600 equivalent connections ("EC") and is projected to ultimately serve approximately 5,400 ECs. The facilities and distribution/collection systems will expand as development continues. A summary of the

District's major facilities is below:

Water Plant No. 1 – Connects to one remote water well totaling 2,200 gpm of capacity, two

20,000-gallon pressure tanks, ground storage tanks totaling 1,524,000 gallons of capacity, and

4,000 gpm of booster pump capacity. Water Plant No. 1 also receives 435,000 gpd of treated surface water from the City of Houston. Water Plant No. 1 serves development in the District located west of Beltway 8.

Water Plant No. 2 – Includes two water wells totaling 2,000 gpm in capacity, one 15,000-gallon pressure tank, 250,000 gallons of ground storage tank capacity, and 3,000 gpm of booster pump capacity. Future expansions may include additional water wells, pressure tanks, ground storage

- 2 -tanks, potentially elevated storage tanks, booster pumps, and potentially facilities to receive surface water. Water Plant No. 2 serves development in the District located east of Beltway 8.

Wastewater Treatment Plant No. 1 – 640,000 gpd. Will be expanded to an unknown ultimate capacity but permitted for up to 2.8M gpd. Wastewater Treatment Plant No. 1 serves development in the District located west of Beltway 8.

Wastewater Treatment Plant No. 2 – 120,000 gpd initial phase is currently under design and construction. Expected completion 4th quarter 2026. Will be expanded to an unknown ultimate capacity but permitted for up to 2.8M gpd. Wastewater Treatment Plant No. 2 serves development in the District located east of Beltway 8.

Lift Stations – The District currently owns and maintains 6 regional lift stations. One (1) additional lift station is currently under design and/or construction and is projected to be complete and operational in the 4th quarter of 2026.

Non-Potable Water Pump Station – The District currently owns and maintains one (1) non-potable water pump station, which pumps stormwater from a regional detention pond.

Water Distribution and Wastewater Collection Systems – The District owns and maintains a water distribution system comprised of lines ranging from 8-inches to 16-inches. The District owns and maintains a non-potable water distribution system comprised of lines ranging from 6-inches to 16-inces. The District owns and maintains a wastewater collection and conveyance system comprised of lines ranging from 6-inches to 12-inches.

The District encourages potential respondents to contact the District and the District's engineer for more information regarding and/or a tour of the District's facilities. All inquires should be directed to contact@gpmdtx.org by Friday December 19, 2025.

MANAGEMENT OF THE DISTRICT

The District is governed by a Board of Directors (the "Board"), consisting of five directors, which has control over and management supervision of all affairs of the District. Directors are elected to four-year staggered terms and elections are held in May in even-numbered years. The current members and officers of the Board, along with their titles and terms, are as follows:

Name Title Term Expires

Charles W. Neuhaus President 2026

John R. Deboben, III Vice President 2026

Davis K. Rushing Secretary 2026

Brent C. Hodges Assistant Secretary 2028

Jonathan C. Tauber Assistant Secretary 2028

The District employs an Executive Director of Administration and Finance, Jennifer Mott. In addition to this employee, the District contracts with professional consultants (attorneys, mailto:contact@gpmdtx.org

- 3 -engineers, auditors, etc.) and service providers (operations, landscape management) as necessary to carry out the day-to-day business of the District.

SCOPE OF SERVICES

Responses to this RFP should be based upon performance of the following tasks, some or all of which will be incorporated into a contract for services:

1. Customer Billing and Collections

Enter and maintain all the District's customers, meter reading, and then-current Rate Order information and provide monthly billings to the District's customers. Collect customer payments on behalf of the District for deposit in the District's General Fund.

2. Customer Service

Provide 24-hour, 365 day-a-year customer support and dispatch services, responding promptly to service requests. Support shall include real-time assistance to District customers via a dedicated customer service line or equivalent communication channel, delivered in a professional and courteous manner.

3. Meters and Inspections

Install, inspect, test, repair and/or replace customer meters and thereafter provide periodic inspections as required by the District's then-current Rate Order or as otherwise may be necessary or appropriate. Calculate and provide tap fee quotations per the terms of the District's then-current

Rate Order. Inspect connections to the sanitary sewer system to assure compliance with state and local requirements. Perform such other inspections as may be required by the District's Rate Order or deemed necessary or appropriate by the Board (e.g. grease trap inspections, backflow prevention device inspections). Perform service disconnection and restore service as required by the District's then-current Rate Order.

4. Operation of Facilities

Provide routine operation of the District's water and wastewater systems, including water supply and distribution facilities and wastewater collection, conveyance and treatment facilities. Maintain an adequate inventory of chlorine and other necessary chemicals for safe, effective and efficient operation of the District's facilities. Arrange for removal of sludge from the District's wastewater treatment plants (cost of hauling to be paid by the District).

5. Maintenance

Create and maintain an inventory of the District's water supply facilities and wastewater collection facilities; create and implement a preventative maintenance schedule for such facilities. Provide

- 4 -emergency repairs and maintenance to such facilities as needed. Arrange for sludge hauling/bypass pumping in connection with operations and maintenance of lift stations as needed.

Respondents should detail their approach to preventative and predictive maintenance that would be applied in the District, based on Respondent’s experience in similar facilities.

Respondents should also describe processes for identifying and sharing best practices in operations and maintenance, based on the Respondent’s experience servicing other districts.

6. Reporting to Board

Attend monthly Board meetings and present a written operations report to the Board. Written reports are expected to be provided at least three business days prior to the date of the Board meeting. Annually recommend Rate Order changes to the Board, including an analysis of the

District's rate competitiveness compared to similar districts and competing geographical areas, and an assessment of whether rates adequately cover system operating, repair and replacement costs.

7. Regulatory Compliance

Provide licensed personnel with a minimum licensing level of Class "C" to perform operations services, if and to the extent required by laws or regulations. Prepare and submit reports required by regulatory agencies related to operation of the District's water supply facilities and wastewater treatment facilities. Administer the District's Identity Theft Prevention Program and make recommendations in connection therewith.

8. Miscellaneous Services

Submit and manage insurance claims related to losses suffered by the District's water and wastewater facilities. Provide maintenance services for the fire hydrants located within the District.

Provide maintenance services for storm sewer facilities within the District if and to the extent

Harris County is not responsible for same. Provide other miscellaneous services related to the

District's water, wastewater, and storm drainage facilities as may be requested by the Board from time to time. Assist the District's bookkeeper and Executive Director of Administration and

Finance with preparation of an operating budget and an at least 5-year major repair and replacement plan relative to projections of system operation, maintenance, repair and replacement costs. Assist the District’s bookkeeper and Executive Director of Administration and Finance monthly with detailed reviews of general ledger cost allocations and budget to actuals variance reporting. Assist the District's Executive Director of Administration and Finance through preparation and provision of periodic system performance reports, comparing actual performance data and operating and repair costs to projected amounts, and identifying reasons for material variances. Maintain a digital asset management register covering all critical assets including equipment condition, maintenance history, and expected replacement and/or major rehabilitation dates. Arrange for mowing and maintenance of District facility sites.

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RFP SCHEDULE OF EVENTS

The District anticipates that the RFP process will proceed in accordance with the following schedule:

Monday December 1, RFP Issued

Friday December 19, Written Questions Due to contact@gpmdtx.org

Friday January 9, 2026 Responses to Questions Issued

An addendum containing answers to all timely submitted questions will be provided to every individual or firm that has submitted a question or expressed interest in responding to this RFP.

Friday January 30, DEADLINE FOR SUBMISSION OF RESPONSES (5:00 PM, CST)

February 23 – March

13, 2026

Tentative window for interviews of shortlisted respondents

Wednesday March 18, Tentative Selection at the March Board Meeting

Interviews and Board selection of a firm for contract will generally take place in the months of

February and March of 2026. The District reserves the right to change this schedule. Notice of any changes will be provided by email.

FORM OF RESPONSE

1. Overview of the Firm

A. Provide a description of your firm, including the total number of employees, the total number of Texas water district clients for which your firm provides operations service, and the number of years the firm has been engaged in operations for water districts in Texas. Provide the location of your corporate office and base of operations closest to the District. Provide a list of other water district clients you service in the immediate vicinity of the District. Explain how your firm is organized and how its resources will be applied to the District’s scope of services.

B. Provide a statement as to your general approach to operation and maintenance of water and wastewater systems. Provide information such as your experience with data analytics and adopted and emerging technologies to maximize efficient and cost-effective operation and monitoring of the District's system.

C. The District currently relies on primarily manual data collection. Include an analysis of the costs and benefits to the District of having access to real-time, or otherwise enhanced, performance data

- 6 -collection and analytics capabilities accessible to district staff; for example, through asset telematics platforms, or other tools that enable predictive maintenance and transparent dashboard reporting, such as accountability, non-revenue water, pump pressures and temperatures, or other plant operational metrics.

2. Qualifications

A. Provide a list of up to 3 representative clients that are similar to the District and for which your firm currently provides operations services. For each client identified on the list, indicate the number of years for which your firm has provided operations service and, if the client maintains a website, the website address for the client. We would encourage your firm to select and explain why one of the clients identified on the list best demonstrates the abilities of your firm to serve as the District's operator.

B. Provide a recent operations report presented to a client similar to the District. Such reports may be redacted to protect account information. Indicate if there is additional information you recommend be included on monthly reports that would be provided to the District, and why you believe it would be beneficial for inclusion in the report.

C. In a separate section of your response, concisely explain why your firm should be selected to serve as the District's operator.

3. Resumes

Provide the resume (or write-up) of each employee who would be assigned to serve the District, specifically indicating the proposed role of each individual. Please identify the specific personnel who will attend meetings of the District's Board of Directors and be the main point of contact for the Board and other District employee(s) and consultants. For any personnel who will be assigned to operations of a water plant or wastewater treatment plant, please indicate the highest Class of water and/or wastewater license currently held by such person. Please note that the District expects a minimum licensing Class of "C" Operators, with a strong preference for higher-rated personnel being assigned to operate the District's facilities. For all listed personnel, please indicate the amount of time they have been continuously employed by your company, as well as how long they have been within the water and wastewater operations sector.

4. Conflicts of Interest

Please disclose any actual or potential conflicts of interest that could be created by your company's engagement by the District.

5. References

Please provide names, addresses, and phone numbers of three references. It is preferred that references be from clients with water and wastewater systems at least as significant as the District's in terms of number and size of assets. The references may (but do not have to) be from the representative clients you identify as part of your qualifications.

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6. Cost Structure and Form of Contract

A. Identify the compensation model proposed; basic service plus schedule of unit rates, fixed all-inclusive fee, base fee plus performance incentive, or other; and provide a detailed cost structure and proposal sufficient for the District to accurately estimate all monthly and yearly costs to operate the District's facilities. This information should clearly identify all services that are included in any "base fee" amount(s) and provide an itemized cost list for any anticipated or offered additional services, along with labor and equipment rates, when charged on a time and materials basis. Please also provide a form of proposed contract for operations services.

B. Provide a statement as to your general approach to performance incentives and/or shared savings provisions.

RESPONSE AND RFP MODIFICATION

Any response to this RFP may be modified or withdrawn at any time prior to the response due date. No changes will be allowed following the response due date and time. The District reserves the right to make amendments to this RFP, in which case the District will notify your firm of any such amendment by email.

TIME SCHEDULE AND SUBMISSION DIRECTIONS

Responses are due no later than 5:00 PM, CST, on Friday, January 30, 2026, to be delivered to the

District via email addressed to contact@gpmdtx.org, with a copy to lknox@sphllp.com. The electronic submission must be signed by an authorized representative of the Respondent and be in a searchable and unprotected format.

Clearly mark the transmittal as "RESPONSE TO RFP FOR OPERATIONS SERVICES." All responses become the property of the District. Responses must set forth accurate and complete information as required by this RFP. Oral instructions or offers will not be considered.

You may contact the Executive Director of Administration and Finance with questions regarding this RFP by email to contact@gpmdtx.org prior to the submission deadline. Questions submitted after the submission deadline will not be answered. Contact with Board members regarding this

RFP is prohibited and may result in disqualification of your firm from consideration.

CONTRACT FORMATION AND CONTRACT ADMINISTRATION INFORMATION

The District has the sole discretion and reserves the right to reject any and all responses to this

RFP and to cancel this RFP if it is deemed in the best interest of the District to do so. Issuance of this RFP in no way constitutes a commitment by the District to award a contract or to pay for any expenses incurred either in the preparation of a response to this RFP or in the preparation of a contract for operations services.

The District will evaluate responses to this RFP to identify the firm the District believes best suited to provide operations services.

mailto:contact@gpmdtx.org mailto:lknox@sphllp.com

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The Board reserves the right to negotiate all elements of the contract for operations services.

Further, the Board will reserve the right to terminate a resulting contract for operations services for any reason, subject to 30 days' prior written notification.

COST INCURRED IN RESPONDING

All costs directly or indirectly related to preparation of a response to this RFP, or any supplemental information required to clarify your original response, shall be the sole responsibility of, and shall be borne by, the Respondent.

RELEASE OF INFORMATION AND OPEN RECORDS

Upon submission, all responses shall be deemed to be the property of the District. Information submitted in response to this RFP will not be released to the public by the District during the response evaluation process or prior to the Board’s contract award. After the evaluation process is completed by the Board’s award of a contract, responses and the information included therein may be subject to public disclosure under the Public Information Act, Texas Government Code, Ch.

552 (the "PIA"). Respondents have the right to assert the confidentiality of financial and trade information. Any information considered by Respondent to be confidential under the PIA must be clearly marked in bold text, as indicated below, on each page, and only those pages, where such information appears:

"CONFIDENTIAL PURSUANT TO [CITE TO THE RELEVANT EXCEPTION

TO DISCLOSURE UNDER THE PIA]."

Further, if the Respondent does assert that certain information in its response is confidential under the PIA, the response to this RFP must contain the following statement at or near the bottom of the cover page:

"THIS DOCUMENT CONTAINS CERTAIN ITEMS OF INFORMATION FOR

WHICH THE RESPONDENT HAS ASSERTED CONFIDENTIALITY UNDER

THE TEXAS PUBLIC INFORMATION ACT"

The District is not responsible for the release of confidential information after the award of a contract made pursuant to this RFP if the document is not clearly marked as specified above. In accordance with the PIA, if a request is made for disclosure of information marked confidential in accordance with this section, the District will notify the Respondent so that the Respondent may present argument and evidence to the Office of the Attorney General of Texas for protection from public disclosure.