Statement+of+Work+.docx

EXHIBIT A – Sample Statement of Work The parties to this Statement of Work (SOW) are the State of North Dakota, Information Technology Department (STATE), and Name of Business (CONTRACTOR).

To the extent that there is any inconsistency between this SOW and the Data Architecture, Strategy and Technology Consulting Services Contract beginning on its effective date, the Contract shall control.

1. Deliverable 1: Project Kickoff Meeting

1. Description:

CONTRACTOR shall coordinate with STATE to schedule a Kickoff Meeting in City Name, ND, with the core project team. CONTRACTOR shall lead the meeting. The Kickoff Meeting must facilitate the introduction of CONTRACTOR and STATE core project team members and level-set understanding and awareness of project objectives, scope, governance, schedule and project risks and issues.

0. CONTRACTOR shall collaborate with STATE and provide agenda to attendees in advance of the meeting.

CONTRACTOR and STATE shall facilitate the meeting, discuss and further define the following:

Effective project communication Project vision, background, purpose and objectives Project governance structure, project roles and responsibilities Approach to creating the Project Management Plan Initial risk assessment

1. Expectations of STATE:

0. STATE shall coordinate the logistics and co-facilitate the Kickoff Meeting.

STATE Project Sponsor and project team members shall participate in the Kickoff Meeting.

1. Completion Date:

CONTRACTOR shall start work with STATE within five (5) working days after the signing of this Contract to schedule the Kickoff Meeting. The Kickoff Meeting deliverable is due on MM/DD/20YY.

1. Acceptance Criteria:

For the acceptance of this deliverable to occur, the Project Kickoff Meeting results in:

0. Facilitation of Kickoff Meeting utilizing a clearly defined agenda An introduction of CONTRACTOR and STATE resources assigned to the project Review of project purpose, business objectives, project governance structure, roles and responsibilities, and scope Discussion of communications approach and structure Discussion of known project risks and issues Deliverable 2: Project Management Plan

1. Description:

CONTRACTOR shall participate, contribute, and collaborate with STATE, led by STATE’s Project Manager, to develop a baseline Project Management Plan that provides, at a minimum, the following:

0. Management plans to control scope, schedule, cost and quality An integrated change control process A human resource management plan A communication management plan A risk management plan An issue management plan A procurement management plan A detailed project schedule

1. Expectations of STATE:

0. STATE’S Project Manager shall be responsible for the final product.

The Project Management Plan shall follow STATE template.

1. Completion Date:

CONTRACTOR shall work with STATE within five (5) working days after the signing of this Contract to create the Project Management Plan. The Final Project Management Plan deliverable is due on MM/DD/20YY.

1. Acceptance Criteria:

For the acceptance of this deliverable to occur, CONTRACTOR shall provide content to the STATE for the following sections of the Project Management Plan regarding all services, tasks, and products delivered by CONTRACTOR:

0. A mutually agreed upon detailed baseline scope and schedule for the project Management plans to control scope, schedule, cost and quality, including the variance The governance structure for the project Quality assurance and quality control plans An integrated change control process A human resource management plan A communication management plan A risk management plan An issue management plan A procurement management plan An implementation and transition plan A system performance plan A system security plan Note: For additional deliverables use the following deliverable as a guideline.

Deliverable 3: Template

1. Description:

1. Expectations of STATE:

0.

1. Completion Date:

0.

1. Acceptance Criteria:

For the acceptance of this deliverable to occur, the following criteria shall be met:

0.

Deliverable 4: Final Acceptance

1. Description:

1. Expectations of STATE:

0.

1. Completion Date:

0.

1. Acceptance Criteria:

For the acceptance of this deliverable to occur, the following criteria shall be met:

0.

Deliverable 5: POST-IMPLEMENTATION REPORT

1. Description:

CONTRACTOR shall participate, contribute, and collaborate with STATE, led by STATE’s Project Manager, to develop a Post-Implementation Report that provides, at a minimum, the following:

0. Key project metrics related to schedule, cost, scope, and quality

13) Business metrics related to project objectives and measurements as defined in the project charter

14) Lessons learned from the project

15) Success stories from the project

16) Results of the Post-Project Implementation Survey

1. Expectations of STATE:

0. STATE’s Project Manager shall be responsible for the final product.

18) The Post-Implementation Report shall follow STATE template.

1. Completion Date:

CONTRACTOR shall work with the STATE within five (5) working days after the product implementation to create the Post-Implementation Report. The final Post-Implementation Report deliverable is due on MM/DD/20YY.

1. Acceptance Criteria:

For the acceptance of this deliverable to occur, CONTRACTOR shall participate in the Post-Project Implementation Survey and provide content to the STATE for the Post-Implementation Report regarding all services, tasks, and products delivered by the CONTRACTOR:

0. Key project metrics related to schedule, cost, scope, and quality

20) Business metrics related to project objectives and measurements as defined in the project charter

21) Lessons learned from the project

22) Success stories from the project Deliverable 6: CLOSEOUT MEETING

1. Description:

CONTRACTOR shall coordinate with STATE to schedule a Closeout meeting in City Name, ND, with the core project team and interested stakeholders. STATE’s Project Manager shall lead the meeting, though the CONTRACTOR may be asked to present on certain agenda items. The Closeout Meeting must present the completed Post-Implementation Report and facilitate discussion of the project closeout:

0. CONTRACTOR shall provide content to STATE for a detailed agenda in advance of the meeting, STATE shall finalize and send the agenda to invitees.

24) CONTRACTOR shall provide STATE any required information for STATE’s Project Manager to present the Post-Implementation Report.

1. Expectations of STATE:

0. STATE shall coordinate the logistics and facilitate the Closeout Meeting.

26) CONTRACTOR and STATE shall expand upon the success stories and lessons learned captured from the survey, and discuss and document further details related to the lessons learned to provide comprehensive information to future projects

1. Completion Date:

CONTRACTOR shall work with the STATE within five (5) working days after the product implementation to schedule the Closeout Meeting. The Closeout Meeting deliverable is due on MM/DD/20YY.

1. Acceptance Criteria:

For the acceptance of this deliverable to occur, the Closeout Meeting results in:

0. Completion and confirmation of the Post-Implementation Report deliverable

28) Comprehensive lessons learned and success stories valuable to future projects Project Deliverable Payment Schedule:

The following table defines all payment points. After completion of the Project Management Plan, this table will be amended with all dates filled in.

Professional Services Note: If professional services are paid as a service and not a deliverable, include this table. If professional services are included in the project deliverables delete this section prior to attaching to RFP.

Project Total The total budget for the project portion of this Contract is $amount

CONTRACTOR

[insert business]

BY: [Signature]

[Printed Name]

[Title]

Date:

STATE OF NORTH DAKOTA

Acting through its Information Technology Department

BY: [Signature]

[Printed Name]

[Title]

Date:

Contract Name or Contract Reference Number