EUS_Attachment_One_(1)_-_Labor_Category_Descriptions_and_Rates.xls

XLS spreadsheet 67 KB Posted Jul 16, 2015

Attached to: Information Technology End User Support Services Federal contract opportunity
Solicitation number: DOC52PAPT1500005
Issued by: Department of Commerce US Patent and Trademark Office

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Labor Category Descriptions Rates

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Other files for this federal contract opportunity

Other files attached to Information Technology End User Support Services, newest first.
File	Type	Posted
Amendment_7_Posting.pdf	PDF	Sep 18, 2015
Amendment_6_Posting.pdf	PDF	Sep 17, 2015
Additional_Questions_9_15_2015.pdf	PDF	Sep 16, 2015
Additional_Questions_from_posting_of_Amendment_0005.pdf	PDF	Sep 11, 2015
Amendment_5_Posting.pdf	PDF	Sep 9, 2015
EUS_Attachment_Six_(6)_-_List_of_Acronyms.pdf	PDF	Sep 4, 2015
J.4_Copy_of_Templates_Informational_Purposes_Only.xls	XLS spreadsheet	Sep 4, 2015
EUS_Attachment_Five_(5)_-_Technical_Writer_Document_Development_Historical_Data.pdf	PDF	Sep 4, 2015
EUS_Attachment_Eleven_(11)_-_CSB_Change_Management-Procedure.pdf	PDF	Sep 4, 2015
ATTACHMENT_B_EUS_DOC52PAPT1500005__DLF_04SEPT2015_MASTER_FINAL.pdf	PDF	Sep 4, 2015
EUS_Attachment_Eight_(8)_Nine_(09)_ _Ten_(10)_-_Electronic_Business_Center_-_Supported_System_Description.pdf	PDF	Sep 4, 2015
EUS_Attachment_One_(1)_-_Labor_Category_Descriptions_and_Rates_(Modified).xls	XLS spreadsheet	Sep 4, 2015
EUS_Attachment_Two_(2)_-_Past_Performance_Questionnaire.pdf	PDF	Sep 4, 2015
EUS_Attachment_Seven_(7)_-_USPTO_Media_Protection_Procedures.pdf	PDF	Sep 4, 2015
EUS_Attachment_Three_(3)_-_DFS_Historical_Data.pdf	PDF	Sep 4, 2015
EUS_Attachment_Four_(4)_-_Warehouse_Operations_Historical_Data.pdf	PDF	Sep 4, 2015
ATTACHMENT_A_EUS_Consolidated_Questions_DLF_04SEPT2015_MASTER_FINAL.pdf	PDF	Sep 4, 2015
Amendment_0004.pdf	PDF	Sep 4, 2015
Amendment_0003.pdf	PDF	Aug 19, 2015
DOC52PAPT1500005_Amendment_0001.pdf	PDF	Jul 17, 2015
EUS_Attachments_Eight_(8)_Nine_(9)__Ten_(10)_-_Electronic_Business_Center_-_Supported_System_Description.pdf	PDF	Jul 16, 2015
EUS_Attachment_Two_(2)_-_Past_Performance_Questionnaire.pdf	PDF	Jul 16, 2015
EUS_Attachment_Five_(5)_-_Technical_Writer_Document_Development_Historical_Data.pdf	PDF	Jul 16, 2015
EUS_Attachment_Six_(6)_-_List_of_Acronyms.pdf	PDF	Jul 16, 2015
DOC52PAPT1500005_END_USER_SUPPORT_SERVICES_SOLICITATION.pdf	PDF	Jul 16, 2015
EUS_Attachment_Three_(3)_-_DFS_Historical_Data.pdf	PDF	Jul 16, 2015
EUS_Attachment_Five_(5)_-_Technical_Writer_Document_Development_Historical_Data.pdf	PDF	Jul 16, 2015
EUS_Attachment_Seven_(7)_-_USPTO_Media_Protection_Procedures.pdf	PDF	Jul 16, 2015

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Price Schedule

***Government Estimates 1920 Hours Annually per FTE					Base Period				Option Year 1				Option Year 2				Option Year 3				Option Year 4				Option Year 5				Option Year 6
Line Type	Government Suggested Labor Category	Offerror's Labor Category Title	Total Proposed FTE	Contractor Hours	Onsite Rate	Total Cost	Offsite Rate	Total Cost	Onsite Rate	Total Cost	Offsite Rate	Total Cost	Onsite Rate	Total Cost	Offsite Rate	Total Cost	Onsite Rate	Total Cost	Offsite Rate	Total Cost	Onsite Rate	Total Cost	Offsite Rate	Total Cost	Onsite Rate	Total Cost	Offsite Rate	Total Cost	Onsite Rate	Total Cost	Offsite Rate	Total Cost	Total Cost
Fixed Labor Hourly Rate	Project Manager				$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Fixed Labor Hourly Rate	Quality Manager				$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Fixed Labor Hourly Rate	Task Manager I				$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Fixed Labor Hourly Rate	Task Manager II				$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Fixed Labor Hourly Rate	Asset Manager				$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Fixed Labor Hourly Rate	Network Operations Manager				$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Fixed Labor Hourly Rate	Staff Consultant				$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Fixed Labor Hourly Rate	Technical Support Specialist				$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Fixed Labor Hourly Rate	Senior Technical Support Specialist				$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Fixed Labor Hourly Rate	Principal Technical Support Specialist				$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Fixed Labor Hourly Rate	Staff Technical Support Specialist				$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Fixed Labor Hourly Rate	Field Engineer				$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Fixed Labor Hourly Rate	Senior Field Engineer				$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Fixed Labor Hourly Rate	Principal Field Engineer				$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Fixed Labor Hourly Rate	Staff Field Engineer				$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Fixed Labor Hourly Rate	System Engineer				$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Fixed Labor Hourly Rate	Senior System Engineer				$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Fixed Labor Hourly Rate	Principal System Engineer				$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Fixed Labor Hourly Rate	Staff System Engineer				$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Fixed Labor Hourly Rate	Network Engineer				$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Fixed Labor Hourly Rate	Senior Network Engineer				$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Fixed Labor Hourly Rate	Principal Network Engineer				$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Fixed Labor Hourly Rate	Staff Network Engineer				$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Fixed Labor Hourly Rate	Subject Matter Specialist				$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Fixed Labor Hourly Rate	Senior Technical Writer				$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Fixed Labor Hourly Rate	Principal Technical Writer				$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Fixed Labor Hourly Rate	Program/Project Administration Specialist				$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Fixed Labor Hourly Rate	Enterprise and Cyber Security Analyst				$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Fixed Labor Hourly Rate	Senior Enterprise and Cyber Security Analyst				$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Fixed Labor Hourly Rate	Enterprise and Cyber Security Specialist				$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0
Fixed Labor Hourly Rate	Senior Enterprise and Cyber Security Specialist				$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0	$ - 0

&C&24USPTO End User Support (EUS) Re-Compete

I.A.W PWS

&C&18As of &D

LCAT Description

LCAT	Definitions
Project Manager	Oversight and project management duties for the IT End User Support contract. Experience with management of Service Level Agreements. Responsible for the management of contract operations. Primary management interface between the USPTO and the contractor.
Quality Manager	Overall responsibility for quality management, metrics development, and reporting for the IT End User Support contract. In addition, responsible for the overall management of all infrastructure requirements.
Task Manager I	Serves as the central point of contact for a particular task order and interfaces with the Task Order Manager (TOM) and the COR. Provides desktop field support management to include desktop servicing, desktop installation, equipment relocation, office automation software (to include COTS), group printer support and computer replacement.
Task Manager II	In addition to Task Manager I, provides management to advanced technical (state-of-the-art hardware, software, and telecommunications) and/or Cyber Security personnel
Asset Manager	Responsible for asset management tracking for USPTO IT assets. Responsible for the development of processes and procedures, detailed, reporting, identification and location of assets, and formal certification of assets.
Network Operations Manager	Network operation management in the areas of LAN/WAN, Server Support, Network Security, Cabling, and Network Operations Center Support.
Staff Consultant	Provides specialized expertise in the areas defined in the government task orders. Possesses a wealth of knowledge in a given area, a seasoned professional with current skills and experience
Technical Support Specialist	Experience providing technical support for microcomputer hardware, networks, and office automation software in-person or via the telephone, as appropriate.
Senior Technical Support Specialist	Experience providing advanced technical and configuration support for microcomputer hardware, networks, and office automation for a large user community in-person or via the telephone, as appropriate. Experience providing analysis and recommendations for information technology requirements.
Principal Technical Support Specialist	Experience providing advanced technical and configuration support for microcomputer hardware, networks, and office automation for large user community in-person or via the telephone, as appropriate. Experience providing analysis and recommendations for information technology requirements. Performs in a supervisory capacity as needed. Assists in mentoring and training less experienced staff.
Staff Technical Support Specialist	Experience providing expert technical and configuration support for microcomputer hardware, networks, and office automation for large user community in-person or via the telephone, as appropriate. Experience providing analysis and recommendations for information technology requirements. Assists in planning and organization both technically and administratively. Performs in a management capacity as needed..
Field Engineer	Hardware/software technical support experience consisting of installation, setup/configuration, trouble-shooting, diagnostics, maintenance and repair of PCs, printers and peripherals.
Senior Field Engineer	Advanced hardware/software technical support experience consisting of installation, setup/configuration, trouble-shooting, diagnostics, maintenance and repair of PCs, printers and peripherals. Must be experienced with trouble-shooting and supporting operating systems and be familiar with a PTO similar hardware/software environment.
Principal Field Engineer	Advanced hardware/software technical support experience consisting of installation, setup/configuration, trouble-shooting, diagnostics, maintenance and repair of PCs, printers and peripherals. Must be experienced with trouble-shooting and supporting operating systems and be familiar with a PTO similar hardware/software environment. Experience providing analysis and recommendations for information technology requirements. Must possess leadership skills and be able to oversee assignments. Performs in a supervisory capacity as needed.
Staff Field Engineer	Advanced hardware/software technical support experience consisting of installation, setup/configuration, trouble-shooting, diagnostics, maintenance and repair of PCs, printers and peripherals. Must be experienced with trouble-shooting and supporting operating systems and be familiar with a PTO similar hardware/software environment. Experience providing analysis and recommendations for information technology requirements. Must possess leadership skills and be able to oversee assignments. Assists in planning and organization both technically and administratively. Performs in a management capacity as needed.
System Engineer	Assists with the analysis, installation, configuration, problem isolation and resolution in various information technology fields to include but not limited to Helpdesk, Server Administration, Network Management, and Desktop Support.
Senior System Engineer	Performs techniques in analysis, installation, configuration, problem isolation and resolution in various information technology fields to include but not limited to Helpdesk, Server Administration, Network Management, and Desktop Support.
Principal System Engineer	Performs advanced techniques in analysis, installation, configuration, problem isolation and resolution in various information technology fields to include but not limited to Helpdesk, Server Administration, Network Management, and Desktop Support. Performs in a supervisory capacity as needed.
Staff System Engineer	Performs advanced techniques in analysis, installation, configuration, problem isolation and resolution in various information technology fields to include but not limited to Helpdesk, Server Administration, Network Management, Desktop Support, and complex/specialized software and tools. Assists in planning and organization both technically and administratively. Performs in a management capacity as needed.
Network Engineer	Assists in the installation, configuration, and maintenance of network devices such as routers, switches, hubs, and gateways to enable connectivity between servers, LANs and WANs.
Senior Network Engineer	Experience in the installation, configuration, and maintenance of network devices such as routers, switches, hubs, & gateways to enable connectivity between servers, LANs and WANs and Voice and Video Teleconferencing.
Principal Network Engineer	Advanced experience in the installation, configuration, and maintenance of network devices such as routers, hubs, switches, and gateways to enable connectivity between servers, LANs and WANs and Voice and Video Teleconferencing. Performs in a supervisory role as needed.
Staff Network Engineer	Advanced experience in the installation, configuration, and maintenance of network devices such as routers, switches, hubs, and gateways to enable connectivity between servers, LANs and WANs and Voice and Video Teleconferencing.. Experience providing analysis and recommendations for information technology requirements. Assists in planning and organization both technically and administratively. Performs in a management capacity as needed.
Subject Matter Specialist	Advanced expertise in a specified field with multiple years of proven experience, education and certifications.
Senior Technical Writer	Experience in technical writing, standardization of documentation, technical reviews and development of user guides and other information media.
Principal Technical Writer	Advanced experience in technical writing, standardization of documentation, technical reviews and development of user guides and other information media. Perform in a supervisory role as necessary.
Program/Project Administration Specialist	Assists in the preparation of management plans and reports. Coordinates schedules to facilitate completion of proposals, contract deliverables, task order review, briefings/presentations, and IPR preparation. Performs analysis, development, and review of program administrative operating procedures.
Enterprise and Cyber Security Analyst	Is a member of the USPTO CIRT (Computer Incident Response Team) and will perform, and/or direct the performance of the initial actions required to address and or mitigate events and or incidents of security and or operational nature. Provides and maintains situational awareness of all the activities occurring within the USPTO IT Enterprise. Works closely with Cyber Security Investigations team to identify and isolate compromised systems. Works closely with other support groups to perform triage on critical issues affecting USPTO infrastructure
Senior Enterprise and Cyber Security Analyst	In addition to Enterprise and Cyber Security Analyst, is considered experts in his/her area of expertise and provides guidance, technical solutions, policies to his/her team
Enterprise and Cyber Security Specialist	Executes projects/tasks assigned by the C3 CWO and the OCIO management team. Supports the maintenance and administration of all Security devices. Responsible for reporting all US-CERT incidents and ensuring the C3 (CIO Command Center) management receives security incident reports and that the reports are within timelines mandated by the US-CERT reporting instruction. Provides specialized assistance to EA team members to facilitate troubleshooting of critical issues. Provides expertise with the intrusion detection system to recognize Trojan, virus, and malware analysis. Has a strong ability to discern and resolve breach of computer security. Identifies security risks, threats and vulnerabilities of networks, systems, applications for new and existing technology initiatives. Knowledge of security concepts, tools, and procedures to react to security incidents
Senior Enterprise and Cyber Security Specialist	In addition to Enterprise and Cyber Security Specialist, is considered experts in his/her area of expertise and provides guidance, technical solutions, policies to his/her team

File details come from the government source that posted it. Updated Nov 14, 2017.