EUS_Attachment_Five_(5)_-_Technical_Writer_Document_Development_Historical_Data.pdf

Technical Writer Document Development Historical Data Attachment Six (6)

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Web Articles 19 18 19 19 18 21 14 22 22 29 16 10 52 57 24 44 36 24 41 60 9 47 46 23 46 35 24 58 41 22 55 44 22 48 45 42 1172 227 463 482 Service

Advisories 18 24 19 26 23 20 21 12 12 29 33 6 37 38 36 32 46 67 49 46 13 49 50 39 56 37 39 76 74 90 ## 78 28 53 58 57 1532 243 502 787

New Technology 43 57 40 100 0 0 100 eBiz Alerts 4 2 4 5 4 1 3 8 6 21 13 9 21 29 39 44 27 8 27 35 10 28 26 13 18 19 17 30 19 5 22 29 11 21 39 32 649 80 307 230

OSP Updates 14 2 20 19 29 23 28 45 35 36 15 27 53 16 23 7 15 24 16 33 29 37 44 44 32 27 693 16 346 304 SharePoint

Modifications 3 5 6 5 7 6 5 4 5 7 4 4 3 4 6 6 5 7 8 9 12 13 13 14 9 11 10 8 7 9 7 7 8 8 12 6 263 61 100 96 Site

Maintenance/Cre ation 2 0 1 1 1 1 3 4 4 2 2 2 1 1 1 26 23 3 0

Workflows 2 2 3 3 3 3 1 17 0 0 16

Forms 3 1 1 4 4 3 5 3 3 4 2 2 1 1 1 1 0 1 1 1 1 1 2 4 9 10 6 5 3 4 4 9 9 10 7 3 129 35 15 76 User Guides

Creation 0 1 3 4 0 0 2 0 0 0 0 0 0 0 0 0 0 0 0 0 1 1 0 0 0 0 0 0 0 0 0 0 1 0 1 14 10 2 1 User Guides

Update 0 1 3 3 0 1 2 1 1 1 1 1 0 0 0 1 4 2 2 0 2 1 2 1 1 0 1 0 1 0 0 0 0 0 1 34 15 14 4 Meetings/Minute s/Requests 16 22 24 12 16 14 24 14 10 17 16 17 15 19 27 11 15 14 8 15 11 14 15 14 11 17 21 19 7 18 31 10 32 31 24 601 185 181 211

PM After Hours Requests 3 3 6 4 2 0 1 7 1 3 2 1 2 2 4 0 14 0 0 0 0 0 1 0 53 0 31 22

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