DESIGNATED_REPRESENTATIVESdocx.pdf

This is a Designated Representatives, Key Personnel, and Sub-Consultants form applicable to the City of Pasadena's Managed Detection and Response (MDR) Services procurement [P-67709]. The form requires the selected consultant to identify their designated representative, key personnel with specified titles, responsibilities, and time commitments, as well as any sub-consultants by discipline, firm name, address, contact information, and time commitment. The MDR services solicitation targets establishment of a 24x7x365 tenant-resident security operations capability within the City's Microsoft 365 environment, with an initial scope covering endpoint protection and Microsoft-native telemetry for approximately 2,500 licensed users. The proposal deadline is 2:00 pm on December 5, 2025, with contract award anticipated following evaluation. The initial contract term is three years with two optional one-year extensions available.

Evaluation of proposals will be based on implementation approach (30%), detection and response capabilities (25%), experience and organizational qualifications (20%), cost (20%), and small business status (5%). The City requires vendors to demonstrate public sector MDR experience and provide documentation of five customer engagements including at least two public sector clients and two hybrid or cloud-native Microsoft 365 environments. Cyber Liability insurance of $5,000,000 per occurrence is mandated. The procurement is partially funded through the U.S. Department of Homeland Security State and Local Cybersecurity Grant Program, with additional Microsoft licensing requirements to be procured separately through the City's existing Microsoft Enterprise Agreement. Vendors must comply with federal and local requirements including lobbying disclosures and conflict of interest declarations.