Contract Summary

This is a Direct Contract (Revision No. 2, Revised 08-25) executed between the Arizona Department of Public Safety (DPS) and Goserco, Inc., a company based in Mesa, Arizona. The contract, numbered CTR079075, was executed on November 3, 2025, and is effective as of that date. The contract establishes a limited competition procurement for annual maintenance and support services for Eventide 911 logging recorders used at DPS Communications Centers in Phoenix and Tucson. Goserco, Inc. is identified as the only authorized factory-trained sales and service center for the Arizona region certified by Eventide for this equipment.

The contract covers maintenance and support services for multiple Eventide logging recorder systems with specified serial numbers serving 64 channels in Phoenix and 56 channels in Tucson, along with associated gateway and network storage equipment. The pricing structure includes four annual line items: Phoenix Annual Extended Warranty Plan–Gold ($13,288.05/year), Phoenix Annual Software Update Subscription ($2,764.95/year), Tucson Annual Extended Warranty Plan–Gold ($12,232.05/year), and Tucson Annual Software Update Subscription ($2,322.75/year), all billed annually. The contract term is one year with renewal options permitting up to three years of total aggregate term. All pricing is held firm for the first contract year, with price increase requests permitted only after contract commencement based on manufacturer cost increases substantiated by documentation. The contract is designated for sole use by DPS with no guarantee on estimated quantities or monetary value.