COTS+ PORFP R00B7600001A - Cisco Collaboration Flex 3 License Renewal 2026 (FINAL).pdf
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- Solicitation number
- BPM057704
- Issued by
- Maryland
About this file
This is a Request for Proposals (RFP) document issued by the Division of Rehabilitation Services (DORS) in Maryland for the renewal of a Cisco Collaboration Flex Plan 3.0 subscription for 2026. The procurement seeks an annual subscription renewal to maintain existing collaboration software capabilities. The deadline for submitting questions was June 29, 2026 at 10:00 am, and the bid submission deadline is July 9, 2026 at 12:00 noon. The contract term covers the 2026 calendar year with the expectation of annual renewal capability for subsequent years.
The RFP addresses pricing for the Cisco Collaboration Flex Plan 3.0 subscription renewal, which represents a continuation of the state's existing software licensing agreement. This is a renewal of current services rather than a new implementation, indicating an established operational environment already in use by DORS. Specific pricing, quantities of licenses, funding allocation, and budget sources are outlined in the proposal documents to enable vendors to submit competitive bids based on the state's defined requirements.
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Purchase Order Request for Proposals (PORFP) COTS Software Master Contract
Section 1 –General Information
PORFP Number:
(eMMA BPM Number)
R00B7600001A (BPM057704)
PORFP Type:
(Select one category from the drop-down list)
Fixed Price
Functional Area/s (FA) for this PORFP:
FA I – COTS Software FA II – Installation and Training Services FA III – Manufacturer's Software Maintenance
Note: FA II may not be purchased alone and may not exceed 49% of the PORFP value.
Manufacturer Name
(Enter one manufacturer only per PORFP)
Cisco
Agencies must enter only one manufacturer and direct the PORFP only to those COTS Software Master Contractors authorized for that manufacturer. If the manufacturer is unknown, agencies may direct the PORFP to all Master Contractors.
Designated Small Business Reserve?(SBR):
(Select "Yes" or "No" from the drop-down list)
Yes
This is a Small Business Reserve Procurement for which the award will be limited to certified small business vendors. Only businesses that meet the statutory requirements set forth in State Finance and Procurement Article, §§14-501—14-505, Annotated Code of Maryland, and that are certified by GOSBA Small Business Reserve Program are eligible for the award of a contract.
Information on eligibility for the SBR program is available on the following website:
https://gomdsmallbiz.maryland.gov/Pages/sbr-program.aspx
Information on the SBR Vendor Registration processes is available on the following website:
https://gomdsmallbiz.maryland.gov/Pages/SBR-Registration.aspx
PORFP Issue Date:
mm/dd/yyyy
05/13/2026 PROPOSAL DUE
DATE AND TIME:
05/22/2026 by 12:00 noon
Place of Performance: Division of Rehabilitation Services Workforce Technology Center 2301 Argonne Drive, Baltimore MD, 21218
Special Instructions: LIMITED TO MASTER CONTRACTORS Only Master Contractors that are awarded a contract under the Commercial Off-the-Shelf Software (COTS 2012), 060B2490021, are eligible to submit a bid in response to this secondary competition Purchase Order Request for Proposal (PORFP). A current Master Contractor under the named contract may submit an LOA with their bid to be considered for the award.
https://gomdsmallbiz.maryland.gov/Pages/sbr-program.aspx https://gomdsmallbiz.maryland.gov/Pages/SBR-Registration.aspx
BID SUBMISSION INSTRUCTIONS
Purchase Order Request for Proposal (PORFP) responses will only be accepted through the State's eMaryland Marketplace Advantage (eMMA) e-Procurement system.
Instructions on how to submit proposals electronically can be found at, under Vendor Instruction:
https://mdprocurement.freshdesk.com/support/solutions
When submitting your bid please include the following items:
• Account Name
• Account ID
• Quantity
• Unit Price (MSRP)
• Discounted Price
• Total Price
Questions Due (Closing) Date and Time:
05/18/2026 at 10:00 AM EDT
Questions must be submitted in writing with the subject line, "Question for PORFP #R00B7600001 and be submitted in writing via e-mail to Brittany.Owens1@maryland.gov
SPECIAL REQUIREMENTS
1. The Department reserves the right to purchase more or less than the specified quantity to the extent limited by funding.
Charges that are multiple years shall be provided at a per-year price.
2. Purchase new and unused software.
3. The Master Contractor shall not impose a restocking fee if an item is returned due to damage or incorrect product shipped.
4. The Master Contractor must provide the estimated ship date/lead time for each item listed in the PORFP.
5. Please allow for pricing provided in response to this PORFP to be valid for at least 90 days after the set due date above.
6. The Master Contractor must be an authorized reseller for Citrix named in Section 1. The state reserves the right to request a Letter of Authorization (LOA) from the Manufacturer or Distributor.
7. The Master Contractor must include a screenshot of the Manufacturer's Suggested Retail Price (MSRP) with the bid.
https://mdprocurement.freshdesk.com/support/solutions mailto:Brittany.Owens1@maryland.gov
8. Bids must be received by the due date and time listed in the solicitation. Bids that are not received by the due date and time will not be accepted.
9. A "No Bid" form must be completed and submitted by the bid due date and time if your firm elects not to bid.
10. Master Contractors must ensure that the proposed COTS software is virus free.
11. Master Contractors shall furnish all agreements and terms and conditions the Master Contractor expects the State to sign or to be subject to in connection with or in order to use the products or to be provided under this PORFP. This includes physical copies of all agreements referenced and incorporated in primary documents, including but not limited to any software licensing agreement for any software proposed to be licensed to the State (e.g., EULA, Enterprise License Agreements, Professional Service agreement, Master Agreement) and any Acceptable Use Policy (AUP). The State is not bound to an agreement or any terms and conditions not provided in a Master Contractor’s Proposal and no action of the State, including but not limited to the use of any such software, shall be deemed to constitute acceptance of any such agreements or terms and conditions and any such agreement, terms or conditions are void ab initio and unenforceable against the State.
12. Software-as-a-Service (SaaS) Products and contracts are subject to the Additional Terms and Conditions specified in Attachment Y - Data Use Agreement.
Security Requirements (if applicable):
State of Maryland Department of Information Technology’s Information Security Policy is found here:
http://doit.maryland.gov/support/Pages/SecurityPolicies.aspx
Invoicing Instructions: Send invoice to the Division of Rehabilitation Services 2301 Argonne Drive, Baltimore, Maryland 21218 or e-mail to Jeffery.Henriksen@maryland.gov
An invoice not satisfying the requirements of a Proper Invoice (as defined at COMAR 21.06.09.01 and .02) cannot be processed for payment. To be considered a Proper Invoice, invoices must include the following information without error:
1) Contractor name and address;
2) Remittance address;
3) Federal taxpayer identification (FEIN) number, social security number, as appropriate;
4) Invoice period (i.e., the time period during which services covered by invoice were performed);
5) Invoice date;
6) Invoice number;
7) State-assigned Contract number;
mailto:Jeffery.Henriksen@maryland.gov
8) State-assigned (Blanket) Purchase Order number(s);
9) Goods or services provided;
10) Amount due; and
11) Any additional documentation required by regulation or the Contract.
For items of work for which there is one-time pricing, those items shall be billed within 30 days of acceptance.
For items of work for which there is annual pricing, items shall be billed annually. The first year's invoice shall be billed within 30 days of contract start. Each additional year shall be billed on the anniversary of the first year's invoice.
Section 2 – Agency Point of Contact (POC) Information
Agency / Division Name: Maryland State Department of Eduction/Division of Rehabilitation Services
Agency POC Name: Brittany Owens Agency POC Phone Number:
(410) 767-0035
Agency POC E-mail Address:
Brittany.Owens1@maryland .gov
Agency POC Fax:
N/A
Agency POC Mailing Address:
Maryland Department of Education 200 W. Baltimore St.
Baltimore, MD 21201
Section 3 – Delivery Address / Work Site POC Information (if different from above)
Agency On-site Contact Name:
Jeffrey Henriksen Agency On-site Phone Number:
(410) 767-3538
Agency On-site E-mail Address:
Jeffrey.Henriksen.gov Agency On-site Fax:
N/A
Agency On-site Address: Division of Rehabilitation Services Workforce Technology Center 2301 Argonne Drive Baltimore, MD 21218
Section 4 – Scope of Work
FA I – COTS Software (Provide product specifications below. If some or all specifications are unknown, Master Contractors may propose products based on a detailed description in the
Business Need / Required Functionality field*) *Business Need / Required Functionality
Cisco Collaboration Flex Plan 3.0 renewal contract. Licensing terms are for 12 months for fiscal year 2026.
Cisco Subscription ID:
SUB1934457
mailto:Brittany.Owens1@maryland.gov mailto:Brittany.Owens1@maryland.gov mailto:Randy.Diehl@maryland.gov
Product Name Product Description
Version
Release
Quantity of
Licenses
Due Date mm/dd/yyyy
1. Please see Attachment B – Bid Form for Product Specifications. 07/11/2026
FA II – Installation and Training Services (Provide a detailed description of required services and deliverables)
Installation / Training Services Deliverables Start Date mm/dd/yyyy
End Date mm/dd/yyyy
1. N/A
FA III - Manufacturer's Software Warranty / Maintenance (Provide a detailed description of warranty / maintenance requirements and deliverables)
Warranty / Maintenance Requirements
Deliverables Start Date mm/dd/yyyy
End Date mm/dd/yyyy
1. N/A
Section 5 – Evaluation Criteria
1. Conformitiy to PORFP Specifications: The State of Maryland is transitioning to a state-wide Enterprise solution for IT purchases.
2. Pricing: Award will be made to the most responsive and responsible bidder providing the most advantageous price to the State. Comparison pricing may be requested to ensure MSDE receives the most advantageous pricing.
3. Schedule:License delivery schedule.
3. All required documentation must be returned. Attachment B, the MSRP, and Attachment Y - Data Use Agreement are required submissions and must be included with your bid.
Basis for Award Recommendation The agency Point of Contact listed in Section 2 will recommend the award to a responsive and responsible Master Contractor that provides the most advantageous offer considering the price and evaluation factors above. The agency Point of Contact will initiate and deliver a PO to the selected Master Contractor.
All awards from this PORFP shall comply with the requirements of COMAR 21.05.13.06.
NO BID NOTICE/VENDOR FEEDBACK FORM
To help us improve the quality of State solicitations and to make our procurement process more responsive and business-friendly, please provide comments and suggestions regarding this solicitation. Please return your comments with your response. If you have chosen not to respond to this solicitation, please e-mail or fax this completed form to the attention of the Agency Point of Contact listed in Section 2.
Title: Commercial Off-the-Shelf Software 2012 (COTS 2012) Solicitation No: 060B2490021
PORFP: R00B7600001
1. If you have chosen not to respond to this solicitation, please indicate the reason(s) below:
� Other commitments preclude our participation at this time.
� The subject of the solicitation is not something we ordinarily provide.
� We are inexperienced in the work/commodities required.
� Specifications are unclear, too restrictive, etc. (Explain in REMARKS section)
� The scope of work is beyond our present capacity.
� Doing business with the State is simply too complicated. (Explain in REMARKS section)
� We cannot be competitive. (Explain in REMARKS section)
� The time allotted for the completion of the Bid is insufficient.
� Prior State of Maryland contract experience was unprofitable or otherwise unsatisfactory. (Explain in REMARKS section)
� Other: _________________________________________________________
2. If you have submitted a response to this solicitation, but wish to offer suggestions or express concerns, please use the REMARKS section below.
REMARKS: _________________________________________________________________
Offeror Name: ________________________________ Date: _______________________
Contact Person: _________________________________ Phone (____) _____ - ________
Address: _________________________________________________________________
E-mail Address:____________________________________________________________
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