Columbus Rest Area Maintenance Specifications.docx

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Columbus Rest Area Maintenance Billings Area
Solicitation number
Not on record
Issued by
Gallatin County, Montana

About this file

The document is a Scope of Work for Rest Area Maintenance issued by the Montana Department of Transportation (MDT) for the Columbus Rest Area located on I-90 in Stillwater County. The contract seeks a caretaker management firm or individual to provide comprehensive maintenance services for the rest area, including three daily restroom cleanings, grounds maintenance, landscaping, and facility upkeep. The work involves cleaning restrooms, removing trash, maintaining picnic areas, and performing minor repairs. The contract term is from December 1st through November 30th, with potential extensions up to a total of seven years, contingent on legislative appropriations and mutual agreement.

Payment is performance-based, with monthly evaluations using a weighted scoring system that determines compensation multipliers ranging from 50% to 110% of the base monthly rate. The Department will provide certain supplies like paper products, cleaning chemicals, and replacement fixtures, while the contractor is responsible for labor, equipment, and daily maintenance tasks. The contractor must maintain professional appearance, wear identification badges, and follow specific guidelines for employee conduct. Inspections will be conducted frequently, with a minimum of six unannounced evaluations per month, and the contract can be terminated for failure to meet performance standards or compliance requirements.

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COLUMBUS REST AREA MAINTENANCE

SCOPE OF WORK

1.1. DESCRIPTION OF WORK

The Montana Department of Transportation (Department) is seeking bids from caretaker management firms or individuals for the maintenance of the Columbus Rest Area located in Stillwater County on I-90 milepost 418.9 eastbound and 418.8 westbound.

The work shall include, but not limited to, furnishing labor, equipment, supplies not provided by the Department, tools and materials required to effectively maintain and operate the rest area including the rest rooms, grounds, parking lots and all other facilities within the rest area proper.

The scope of the work does not include the maintenance, repair, or removal of snow from the parking lots including entrances and exits to the parking lots of the rest area.

In addition to the routine work outlined in this document, the resulting purchase order requires a Contractor or Contractor's representative capable and authorized to confer on a daily basis with the Department's representative concerning situations and problems that arise and to be on call for emergencies.

Prior to commencement of work, the Department will arrange a meeting with the Contractor to discuss the resulting purchase order terms and work performance requirements. At this time, an inspection of the rest area will be conducted jointly to document conditions that exist. The Department is responsible for corrections of any identified substandard items listed as a result of the inspection.

All mechanical, electrical, plumbing, etc. work must be within codes and performed by appropriate licensed tradesperson.

1.2. WORK LOCATIONS AND SCHEDULES

The Rest Area is located at Columbus, MT. on I-90 milepost 418.9 eastbound and 418.8 westbound.

The following schedules will apply:

Three Times a Day Schedule

The Contractor shall provide appropriate personnel to service and clean the restrooms a minimum of three times a day, seven days per week.

The first service and cleaning for each site shall commence no later than 6:00 am, and the second service and cleaning shall commence no later than 12:00 pm, but no earlier than 11:00 am, and the third service and cleaning shall commence no later than 7:00 pm, but no earlier than 6:00 pm.

The cleaning requirements are based on minimum service levels required to keep the site refreshed throughout the day. The Contractor shall provide additional cleanup and care during periods of high use and, if necessary, through temporary closures, holidays and weekends.

In addition to routine janitorial services the Contractor will be responsible for, but not limited to, the following typical maintenance duties:

Toilet, Urinal, and Sink

1. Unclog toilet, urinals, and sinks.

Doors – Repair and/or Replace

1.Touch up paint to maintain appearance.
2.Replace push plates, kick plates and door pulls.

Fixtures – Repair and/or Maintain

1. Soap and paper dispensers.

2. Mirrors.

3. Electrical lighting bulbs (except high-level parking lot lights).

4. Information signs.

Painting – touch up to maintain appearance of:

1. Rest room walls.

2. Woodwork on arbors and buildings.

3. Information signs.

4. Doors.

5. Arbors and picnic tables.

Sprinkler Systems

1. Replace heads.

2. Maintain sprinkler-watering zones timing.

1.3. INVENTORY OF REST AREA AND PORT-OF-ENTRY FEATURES

Inventory and Evaluation Sheets will be updated once the rest area construction has been completed.

Picnic shelters
Six (6)
Picnic tables
Sixteen (16)
Outside garbage cans
Ten (10)
Furnace/air conditioner
Two (2)
Hot water heater
Two (2)
Toilets
Eight (8) men, Eight (8) women
Urinals
Eight (8)
Hand dryers
Sixteen (16)
Sinks
Sixteen (16)
Mirrors
Sixteen (16)
Drinking faucets
Four (4)
Inside garbage cans
Sixteen (16)
Baby changing stations
Four (4)
Baby seats
Four (4)
Inside benches
Eight (8)
Outside benches
Four (4)
Outside historic signs
Four (4)
Soap dispensers
Sixteen (16)
Air fresheners
Sixteen (16)
Storage shed
Four (4)
Air compressor
Two (2)
Pet areas
Two (2)

1.4. GENERAL REQUIREMENTS

Under the terms of the resulting purchase order, the Contractor and employees are prohibited from operating or advertising any commercial enterprise or activity on any premises that are the subject of the resulting purchase order.

The Contractor shall provide all labor, equipment, tools, materials and supplies (except as specified below) necessary to provide minor maintenance services associated with the facilities, landscaping, water supply, and heating systems to effectively maintain and operate the rest areas.

The Department agrees to furnish only the following:

a)
Paper Products
f)
Cleaning Chemicals
b)
Garbage Bags & Containers
g)
Deicer Materials for Sidewalks
c)
Light Bulbs
h)
Graffiti Removal Chemicals
d)
Touch-up and other Paint
i)
Sprinkler Heads
e)
Kavik Cleaner
j)
Filters

The Contractor shall provide the appropriate personnel to maintain the rest area facilities in a safe, sanitary, clean and attractive manner in accordance with the terms and conditions of the resulting purchase order.

The Department will post a phone number and address for complaints. The Contractor shall provide a 24-hour phone number for emergency repair notification that will be posted with the complaint number. Any complaints received by the Department will be shared with the Contractor.

The Contractor agrees to have a phone during the duration of the resulting purchase order and shall provide the Department with the name(s) and telephone number(s) of all on-call personnel.

Contractor personnel may assist the Department's appointed representative in making random on-site facility inspections and in coordinating other operational requirements. All site inspection deficiencies and recommended corrective actions will be shared with the Contractor.

The Contractor shall promptly notify appropriate authorities of emergencies that occur in the rest area. In the event of illness or injury to visitors or others while in the rest area, the Contractor's personnel shall call for professional help as requested or deemed appropriate.

The Contractor shall immediately report to the Department any suspected hazardous material spills. The Contractor shall barricade the area. The Contractor shall not attempt cleanup and will keep people away until qualified authorities decide on proper action.

The Contractor shall report all incidents such as vandalism, excessive occupancy, camping, etc., to the Department daily. The Contractor must document pertinent details when possible, such as identity of responsible party, or license plate numbers. The Department shall receive notification of any incidents relative to public health or safety immediately and incidents of a lesser nature during the next normal workday.

The Contractor shall monitor the activities of organizations granted special use permits for serving refreshments and report any noncompliance with the permit terms. The permit terms require that the rest area grounds, or area used by the organization, be cleaned by the organization at termination of their use period so that no additional work will result for the Contractor.

The Contractor and their employees shall not accept tips or other gratuities for any service performed in the rest area.

The Contractor or its’ employees cannot have pets; or children requiring the supervision of the Contractor or its’ employee, on site while performing work on the rest area.

In the event questions concerning areas of responsibility and duties arise, the Department shall have final authority.

1.5. WORK DETAIL - CLEANING/SERVICING REQUIREMENTS

Restrooms

Floors, toilet partitions, doors, toilets, urinals, baby changing tables, hand dryers, wash basins, soap dispensers and mirrors shall be scrubbed thoroughly, with additional cleaning as necessary.

After being washed, fixtures shall be wiped dry with a clean rag and floors shall be dried by either forced air or dry mopping.

Garbage containers shall be emptied, cleaned, and lids washed during the morning cleaning, or more often if necessary.

Soap and paper goods dispensers shall be replenished as necessary. At least one-half roll of toilet paper should be in evidence in each stall. Odor-suppressant materials such as urinal blocks and air deodorant shall be used and replenished as determined suitable to control odors.

Windows, walls, ceilings and light fixtures shall be scrubbed weekly with soap and water, or appropriate cleaner, and wiped dry to maintain a clean, smear-free appearance. Daily spot cleaning is to be done as needed.

The entire inside of the restrooms shall be deep cleaned at least weekly, or more often if required to maintain in original condition. The Department will provide the necessary equipment and chemicals to accomplish the deep cleaning. Lighting fixture covers shall be clean and free of insects.

The heating or cooling system shall be operated and maintained as necessary with desired temperature (60 F to 70 F) winter; (75 F to 80 F) summer, to assure proper air circulation/exchange is taking place inside the restrooms.

The Department shall provide soap, paper goods, garbage bags, mechanical or electrical odor control and cleaning supplies. Material Safety Data Sheets (MSDS) must be present for all appropriate products.

The Contractor shall immediately remove any graffiti or markings of any kind on any surface inside the restrooms.

Plaza Areas (outside the restrooms)

Walkways, doors, water fountains, benches and display areas shall be thoroughly cleaned each day, with additional cleaning as necessary. Smooth walls and overhead surfaces shall be scrubbed monthly with soap and water and wiped dry to maintain a clean, smear-free appearance.

Rough surfaces shall be brushed and/or swept clean as necessary and shall be pressure washed a minimum of once monthly except during winter weather conditions.

Grounds and Parking Lots

All trash, paper, other litter and pet waste shall be removed from the grounds, (core area around restrooms), ramps and parking areas once per shift, or more often if necessary. All types of litter shall be removed from the surrounding areas daily. All garbage containers shall be emptied, cleaned and lids washed if dirty, and fitted with new bags as often as necessary to avoid overflow.

The Contractor should use his judgment to determine whether an almost empty garbage bag actually needs to be replaced. The Contractor shall notify the Department when garbage containers need replaced due to damage, normal wear and tear, etc.

The Department shall provide for bulk garbage storage containers and trash haul services.

Garbage bags placed in garbage storage containers must be tightly secured in order to reduce the risk of creating unsanitary conditions.

Parking areas, sidewalks and walkways shall be inspected and debris removed at least once per workday or as needed.

The Contractor shall be responsible for removing snow and ice from the pedestrian walkways to provide bare walkways for safe access. The pedestrian walkway applies only to the walkways in front of the rest area from the parking lot to the restrooms themselves. This does not apply to the walkways to the picnic shelters and picnic tables. Pick-up trucks or heavy tractors with snowplows or blades are not allowed on the pedestrian walkways in the rest area.

The Department will be responsible for snow removal from the parking lots area.

The Contractor shall immediately remove any graffiti or markings of any kind on any surface in the rest area. If the graffiti problem persists, or is of a violent or obscene nature, the problem shall be reported to the Department immediately.

Public telephone(s) shall be cleaned and sanitized once daily; any operational problems are to be reported to the telephone company and to the Department.

Arbors and Tables

Picnic tables, benches and floors shall be cleaned according to the schedule in Exhibit II, or more often if necessary, with biodegradable soap and water, using brushes, rags, sponges or other power-cleaning equipment that will clean and sanitize.

Arbors and Tables will be cleaned and sanitized during each rest area cleaning.

Brushes, cloths or sponges, which have been used for cleaning in restrooms, shall not be used to clean tables or benches. Do not apply insecticide or disinfectant to the table or bench tops unless the surface can be rinsed off immediately with clean water.

Ceilings, walls and posts shall be pressure washed once per month on 30-day intervals or more often if necessary.

Water Supply – from the point it enters the building.

The Contractor shall perform all routine maintenance and servicing necessary for proper operation of the water supply and irrigation systems. Take samples and provide to the Department to perform water tests if required.

Sewage System – from the point it enters the building.

The Contractor is responsible for unclogging toilets, urinals, and sinks. The Department is responsible for sewage system main drains.

Irrigation System

The Contractor shall operate and perform all maintenance and routine servicing of the irrigation system in accordance with good practice.

1. Check program controllers each week.

2. Visually check each week for proper coverage while in operation through each zone.

3. The Department will be responsible for winterizing and spring startup.

1.6. WORK DETAIL - MAINTENANCE REQUIREMENTS

The Contractor shall:

Maintain in good working condition all fixtures in the rest rooms including, but not limited to, soap dispensers, hand dryers, mirrors, urinals, toilets, wash basins, water fountains, toilet partitions and all doors, hinges, latches and supports.

Maintain in good working order the plumbing fixtures, which shall include cleaning, unstopping clogged toilets, urinals, sinks, traps or grates.

Be responsible for cleaning or replacement of new filter pads for the heating and cooling system once a month or sooner as needed.

Install all replacement light bulbs to light fixtures that are attached to the building and the replacement and information kiosk. The high-level parking area lights will be maintained by the Department.

Be responsible for pruning and trimming (dead branches and any limbs or branches obstructing the walk ways) trees and shrubs.

Be responsible for controlling or removing weeds in the lawns, flower/wild flowerbeds, gravel, blanketed areas (bare ground) and landscaped areas (shrub beds).

Be responsible for mowing lawns to maintain a height of not less than 2 inches nor more than 4 inches. Pet areas to maintain a height of not less than 4 inches nor more than 6 inches. The natural areas will be maintained by the Department.

Be responsible for edging and trimming along all curbs and sidewalks and pet areas.

Be responsible for removing lawn clippings, needles and leaves from the lawns, buildings and arbors.

Be responsible for irrigating all areas including lawns/shrub beds designed for irrigation and in accordance with good irrigation practices and schedules established by the Department. Sprinkler system shall be set to come on and off at a time to be determined by the Department and the Contractor to ensure proper watering of the lawn, shrubs, and trees.

1.7. WORK DETAIL - REPAIR AND REPLACEMENT REQUIREMENTS

The Contractor shall:

Be responsible for replacing unserviceable or broken fixtures, including toilet seats, partitions, doors, soap dispensers, toilet paper dispensers, mirrors and other related fixtures with Department provided fixtures. The Department will make the final determination if a fixture needs replaced.

The Department will:

Be responsible for major repairs to the sewage system and related facilities, the water system including the well, major plumbing and pump; primary valves and controls for the irrigation system, the heating and cooling system and electrical repairs. Major repairs shall be defined as any repair or replacement that requires a licensed tradesperson. The Department will coordinate these repairs.

Be responsible for providing replacement fixtures for the rest rooms and rest area proper, including, but not limited to: urinals, toilets, toilet seats, water fountains, sinks, valves, partitions, doors, soap dispensers, toilet paper dispensers, mirrors, benches, arbors, picnic tables and garbage containers.

Reserve the right to make any repairs, remove or add fixtures, facilities, landscaping or any other improvements or maintenance activity it deems necessary.

1.8. SAFETY REQUIREMENTS

The Department will furnish signs and barricades for emergency closure of the rest area. The Contractor shall furnish pedestrian signs deemed necessary to adequately warn or protect the public from possible hazardous conditions. Special precautions must be used when power equipment is operated.

The public shall be permitted use of rest rooms during cleaning if they so request.

The Contractor shall comply with applicable laws and regulations governing safety, health and sanitation.

The Department will provide a first aid kit. The Contractor shall keep the first aid supplies stocked at all times. The resident caretaker may attend a first aid course (conducted by the Department) if he or she so desire.

The Contractor and/or employees are not security personnel. All security or safety issues are to be reported to appropriate law enforcement entity and the Department immediately.

The Department will maintain security cameras if equipped.

1.9. CONTRACTOR'S EMPLOYEES

Each employee shall wear a visible easily read identification badge that contains the Contractor's and the employee's names. Additionally, employees shall wear a safety vest provided by the Department at all times. Because work performed on the rest area reflects directly on the Department, especially in the eyes of the traveling public, Contractor’s employees must dress in a professional and appropriate manner (i.e., clothing that appears clean, no shabby or ragged clothing, no halter/tank tops, no very short cutoffs, etc.)

Employees are prohibited from having firearms in their possession while on site. They also may not be in possession of any non-prescription or illegal drugs, or prescription drugs that are not currently prescribed to them. They may not be under the influence of any alcohol or drugs, prescription or otherwise that may impair the employee, while on-site or performing work under the purchase order.

Employees shall treat the public in a friendly, courteous manner.

The facility has an informational Kiosk to answer questions and provide general traveler information. The Department will train Contractor's employees in the use of the Kiosk.

Contractor employees should be well informed on local road conditions, detours, and tourist attractions.

The Department reserves the right to require the Contractor to remove employees performing any duties associated with the resulting purchase order who endanger persons or property, who are in violation of any of these requirements, or whose continued employment does not serve the best interest of the Department.

1.10. RECORDS

The Contractor shall keep a daily checklist and log which will be kept on site and available to the Department at any time. The checklist and log shall contain time and details of unusual activity (accidents, vandalism, etc.), lost and found articles, traffic counter reading, etc. A sample Daily Checklist and Log is attached as Exhibit I. The checklist and log shall be kept in the storage or mechanical room and be available for inspection by Department personnel.

Copies of the Daily Logs will be mailed or delivered to the Department no less than twice a month to the location listed below:

Montana Department of Transportation
PO Box 20437

Billings, MT 59104-0437

1.11. DEPARTMENT'S RESPONSIBILITIES

Utilities

The Department will provide all utilities, including electrical, water and sewer for the rest area proper.

Grounds, Parking Lot and Roadway

The Department will be responsible for all repairs to pavement, walks, curbs and high-level parking lights. If the Department determines that any damage is the result of a negligent act by the Contractor, the cost of repairs shall be the responsibility of the Contractor.

Signs and Symbols

The Department will provide all necessary permanent signs and pavement markings.

No additional signs shall be installed or erected by the Contractor except those required on a temporary basis to designate rest room cleaning. The Contractor shall do emergency closure of the rest area by use of the signs, barricades, and deployment plan provided by the Department. The Department must approve closures. The Contractor shall remove closure signs and barricades when the emergency is over and the rest area is to be reopened. The Department shall be notified immediately of any emergency.

Tourist Information

The Department will approve all maps and brochures to be displayed in the rest areas.

Fire Extinguishers

The Department will furnish fire extinguishers for emergency use by Contractor personnel. Monthly inspection (30 day intervals) of fire extinguishers shall be the responsibility of the Contractor and should be noted in the daily log. The Contractor shall be responsible for notifying the Department each time an extinguisher is used or requires servicing or recharging. The Department will replace and/or recharge extinguishers.

Special Use Permits

Permits may be issued by the Department, for use of the rest area by private non-profit organizations, for such activities as providing free refreshments to travelers during a specific time period. Inquiries about such permits shall be directed to the Department. The Department will provide the Contractor a copy of any such permits issued.

Complaints

All letters of complaint directed to the Contractor from the public shall be forwarded to the Department for reply. Copies of any complaints received, or responses issued by the Department will be provided to the Contractor.

Acts of Nature

The Department will be responsible for all damage and other problems caused by acts of nature.

Inspection

The Department will perform inspection(s) to ascertain the Contractor's compliance with requirements. The Contractor's designated supervisor may accompany the Department representative when inspections are made, but no advance notice of inspection time will be given. Refer to Inspection Sheets for the Department checklist and scoring criteria for each item.

The Department will allow adjustment only for the following reasons:

· Acts beyond the control of the Contractor

· Inspections performed during a large influx of visitors, such as a bus tour

· The Contractor demonstrates that broken or malfunctioning items noted were repaired within 5 working days of the inspection

1.12. REST AREA CLOSURE

In the event that the rest area or one of the rest areas specified in this IFB is to be closed for a period of more than two weeks for any reason (such as fire, vandalism, sewage or water system problems, highway construction, rest area renovation, reduction of funding, etc.) it is agreed by the parties that, upon written notification by registered mail from the DEPARTMENT to the CONTRACTOR, payments provided for in the resulting purchase order, will be discontinued starting two weeks after the date of postmark.

If the notification of closure falls between monthly payment periods the amount due will be prorated based upon the monthly rate and the number of days worked prior to the date payment will be discontinued.

When the rest area becomes operational, payment will commence from the first day the services are rendered. If services are provided for less than one full month, payment will be for the number of days worked based on the monthly rate. If this IFB is for maintenance services on a dual rest area and only one facility is taken out of service, payments will be reduced by 1/3, based upon the monthly rate.

The DEPARTMENT may terminate the resulting Purchase Order for any of the closure causes listed above.

1.13. PURCHASE ORDER EXTENSION

The resulting purchase order may, upon mutual agreement, be extended in one (1) year increments for a period not to exceed a total of seven (7) years, [six (6) additional years]. This extension is contingent upon legislative appropriations and in no case may the resulting purchase order run longer than seven (7) years. Extension of the resulting purchase order will be possible only by way of duplication of the terms and conditions of the original existing purchase order.

Any intention to extend the resulting purchase order must be initiated in writing prior to the termination date of the existing purchase order or termination date of the purchase order, which has been previously extended.

Any purchase order renewal terms will be for the period December 1st through November 30th.

1.14. CLAIMS FOR ADJUSTMENT AND DISPUTES

If the Contractor believes that additional compensation is due them for work or material not clearly covered in the contract, or not ordered as extra work, as defined herein, they shall prosecute their claim in the following manner.

Prior to doing the work on which they believe additional compensation is due them, the Contractor shall notify the Division Maintenance Chief in writing of their intent to file a claim. If such notification is not given, and the Division Maintenance Chief is not afforded the opportunity by the Contractor for keeping strict account of actual costs, as required, then the Contractor shall thereby waive their right to any claim for such additional compensation.

At a minimum, the detailed letter shall include a narration of events, citing of entitlement, and a showing of the amount of compensation and/or adjustment of time believed due. Full documentation for all elements in the letter shall be included. The claim will be considered and a determination made by the Division Maintenance Chief who will notify the Contractor of the decision in writing.

The Division Maintenance Chief's decision will be final and conclusive unless, within 30 days from receipt of the Division Maintenance Chief's letter, the Contractor appeals in writing to the Chief of the Purchasing Services Section in Helena. All pertinent information, references, arguments and data to support the claim shall be included. The Purchasing Services Section Supervisor, along with the Maintenance Division Administrator, will review the claim and notify the Contractor by certified mail of the decision. This decision will be final and conclusive upon the State and the Contractor, unless subsequently changed by a court of competent jurisdiction. The Contractor shall exhaust their administrative remedies in the manner provided herein prior to the further pursuing their claim as prescribed by law.

In connection with any appeal proceeding under this subsection, the Contractor will be afforded an opportunity to be heard and offer evidence in support of their claim at any level of review. Pending final decision of a dispute hereunder the Contractor shall proceed diligently with performance of the resulting purchase order and in accordance with the Division Maintenance Chief's decision.

1.15. COMPLIANCE

If the Department registers a formal and written complaint with the Contractor in respect to undesirable or unsanitary conditions in this rest area, the Contractor will have 24 hours in which to respond in person to the complaint, at the Billings Maintenance Division office to remedy the problems. Failure to respond in the prescribed time to the complaint or to remedy the problem may result in termination of the resulting purchase order as provided in Section 1.16 TERMINATION.

If the Department is not satisfied with the results and remediation of the complaint, the Department may require periodic and joint inspections of the rest area with the Contractor to discuss and point out Contractor violations. Failure of the Contractor to attend these inspections may result in termination of the resulting purchase order.

1.16. TERMINATION

The resulting Purchase Order may be terminated for failure to provide the services or accomplish work enumerated herein. Upon receiving written notice from the DEPARTMENT, the CONTRACTOR has 24 hours to cure the failure; the CONTRACTOR'S failure to cure the failure within the time allowed will be grounds for the immediate termination of the resulting Purchase Order.

The resulting purchase order may be terminated by the DEPARTMENT without cause; the party DEPARTMENT must give written notice of intention to do so to the CONTRACTOR at least thirty (30) days prior to effective day of termination, unless immediate termination is necessary.

If the Contractor fails to provide services required by the resulting purchase order or such services within the time specified herein or any extension thereof, the Department may, by written notice of default to the Contractor, cancel the whole or any part of the resulting purchase order upon written notice.

The Department may, upon finding that the Contractor is not in compliance with any law or regulation, or applicable licensure and certification requirement, cancel the resulting purchase order upon written notice to the Contractor.

The above remedies are in addition to any other remedies provided by law or the terms on the resulting purchase order.

Due to requirements of Federal labor laws, individuals who are presently a Montana State employee will not be considered for potential award of the resulting Purchase Order. A successful bidder who, during the post-bid period or during the term of the resulting Purchase Order, becomes a Montana State employee, must immediately notify in writing the DEPARTMENT'S Purchasing Services Section. CONTRACTOR agrees that, if it becomes a Montana State employee during those periods, or if it hires anyone to perform more than 50% of the work under the resulting Purchase Order who is a Montana State employee, the resulting Purchase Order is subject to immediate termination.

Should the Contractor neglect to prosecute the work properly, or fail to perform any provision of the resulting purchase order, the Department, after seven days' written notice to the Contractor, may, without prejudice to any other remedy they may have, make good the deficiencies and may deduct the cost thereof from the payment then or thereafter due to the Contractor or, at its option, may terminate the resulting purchase order and take possession of all materials, tools, fixtures, and finish the work by such means as the Department sees fit, and if the unpaid balance of the resulting purchase order price exceeds the expense of finishing the work, such excess shall be paid to the Contractor, but if such expense exceeds such unpaid balance, the Contractor or their surety shall pay the difference to the Department.

1.17. PAYMENT REQUIREMENTS

The making and acceptance of payment for work, or material replacement, performed by the Contractor shall constitute a waiver of all claims by the Contractor, other than those arising from faulty work and of all or any claims by the Contractor previously made and unsettled.

CONTRACTOR PERFORMANCE

A. Inspection

MDT personnel will inspect the rest areas on a frequent basis. Deficiencies will be noted and provided to the Contractor. These informal inspections will not be the basis for assessment of incentives or disincentives.

B. Incentives and Disincentive Payments

The Department will perform a minimum of 6 unannounced random evaluations of each rest area facility per month. Inspections will be at least once per week. The evaluations will be performed between the hours of 8:00 a.m. and 5:00 p.m. The evaluation will be made utilizing a weighted evaluation form as shown on the attached inspection sheets. The scores for the month will be averaged and the resulting average score will be the basis for that months’ pay. However, if two consecutive scores are below the 85% level, the Contractor will not be eligible for incentive pay for that month. The Contractor will be notified of all evaluations below the standard after a review by the Maintenance Chief.

DESIRABLE

ACCEPTABLE

NEEDS IMPROVEMENT

POOR

UNACCEPTABLE

Score
95% or Greater
85% - 94.99%
80% - 84.99%
75% - 79.99%
Less than 75%

Monthly Payment Multiplier

110%/Month

100%/month

90%/Month

80%/Month

50%/Month

Example:

If the Monthly bid price for Rest Area maintenance is $1,000.00 Average Monthly inspection score of 95.5%, Payment is $1,000.00 x 110% = $1,100.00 Average Monthly inspection score of 90.0%, Payment is $1,000.00 x 100% = $1,000.00 Average Monthly inspection score of 83.0%, Payment is $1,000.00 x 90% = $900.00 Average Monthly inspection score of 76.0%, Payment is $1,000.00 x 80% = $800.00 Average Monthly inspection score of 74.0%, Payment is $1,000.00 x 50% = $500.00

Scores of 79.99% and lower could also result in consideration of contract cancellation for failure to perform as specified.

Payments shall be made as provided:

· Upon satisfactory completion of services specified herein, the Contractor shall be paid monthly as soon as possible after receipt of invoices.

· Upon satisfactory completion of repairs, the Contractor will be paid the invoice price for materials not purchased by the Department. Each submitted invoice shall be itemized to show each item of the materials used. If outside expertise is required to make the repairs, the Department will pay the invoice. The Department must approve all repairs and materials in advance.

· Payments otherwise due may be withheld for substandard or defective work not remedied. The Department will provide written explanation to the Contractor of why payment is withheld.

REST AREA MAINTENANCE EXHIBIT I

DAILY CHECK LIST

Rest Area Name and Location: COLUMBUS, I-90 MP 418.9 EASTBOUND & 418.8 WESTBOUND

Activity Check List – Check Items Completed
Time Completed
1
Women's Restroom

am pm

Clean Toilets, Check Operations, and Wash Partitions

Clean Sinks, Counters, Mirrors, and Baby Changers

Clean Hand Dryers and Check Operations

Clean and Fill Soap Dispenser

Clean and Mop Floors

Empty Garbage Containers

Remove or Cover Graffiti

2
Men's Restroom

am pm

Clean Toilets, Urinals, and Check Operations and Wash Partitions

Clean Sinks, Counters, Mirrors, and Baby Changers

Clean Hand Dryers and Check Operations

Clean and Fill Soap Dispenser

Clean and Mop Floors

Empty Garbage Containers

Remove or Cover Graffiti

3
Unisex Restroom
N/A
am pm
Clean Toilet and Wash Partitions
N/A
Clean Sink, Counters, Mirror and Hand Dryers
N/A
Clean and Fill Soap Dispenser
N/A
Clean and Mop Floors
N/A
Empty Garbage Container
N/A
Remove or Cover Graffiti
N/A
4
Lobby and Hallways
N/A
am pm
Sweep and/or Mop Lobby and Hallway Floors
N/A
Clean Lobby Windows
N/A
Clean Counters and Kiosk
N/A
Clean Benches and Seating Areas
N/A
5
Sidewalks, Parking Lot and Arbors

am pm

Clean Sidewalks and Plaza Area

Empty Garbage Containers

Pick Up Litter and Trash Outside

Clean Picnic Tables and Arbors

6
Mow Lawn/Pet Area As Needed – REMOVE CLIPPINGS

am pm

7
Replace Security System Tape
N/A
am pm

Comments: (Lost and Found, Repairs, Vandalism, etc.)

Date Time (am pm) (Signed) Contractor's Representative Records must be maintained on site and turned into the appointed contract compliance officer two times a month. (White copy to Department, Yellow retained by Contractor) Grounds

No Maintenance Required
Minor Cleaning required (can be done on the spot)
Dirty or minor repairs required (may be completed same day) May be out of service part of the day
Unacceptable - Major repairs or items to be replaced or repainted
10% of Weighted Score
Units
3
2
1
0
Rating
Total Possible

Grass (mowing, edging, trimming, raking)

Litter

Trees, shrubs

Landscaping

Insect Control

Playground

Dog runs

Miscellaneous

Sidewalks

Subtotal

Section Percentage

Comments: ______________________________________________________________________________ Outdoor Fixtures

No Maintenance Required
Minor Cleaning required (can be done on the spot)
Dirty or minor repairs required (may be completed same day) May be out of service part of the day
Unacceptable - Major repairs or items to be replaced or repainted
15% of Weighted Score
Units
3
2
1
0
Rating
Total Possible

*Arbors

*Slabs

*Tables

*Litter containers

*Water fountains/jug fillers

Miscellaneous

Subtotal

*Count each item in rest area and enter the number in the column that applies to how the item rates

Section Percentage

Men’s Restroom

No Maintenance Required
Minor Cleaning required (can be done on the spot)
Dirty or minor repairs required (may be completed same day) May be out of service part of the day
Unacceptable - Major repairs or items to be replaced or repainted
25% of Weighted Score
Units
3
2
1
0
Rating
Total Possible

*Sinks

*Hand dryers

*Toilets/urinals

*Toilet paper dispenser

*Mirrors

*Trash receptacles

*Soap dispenser

*Stalls (partitions/doors)

Lighting

Floors

Ceiling

Walls

Diaper changing area

Heat/AC

Odor/deodorant device

Miscellaneous

Subtotal

*Count each item in rest area and enter the number in the column that applies to how the item rates

Section Percentage

Women's Restroom

No Maintenance Required
Minor Cleaning required (can be done on the spot)
Dirty or minor repairs required (may be completed same day) May be out of service part of the day
Unacceptable - Major repairs or items to be replaced or repainted
25% of Weighted Score
Units
3
2
1
0
Rating
Total Possible

*Sinks

*Hand dryers

*Toilets

*Toilet paper dispenser

*Mirrors

*Trash receptacles

*Soap dispenser

*Stalls (partitions/doors)

Sanitary napkin receptacles

Lighting

Floors

Ceiling

Walls

Diaper changing area

Heat/AC

Odor/deodorant device

Miscellaneous

Subtotal

*Count each item in rest area and enter the number in the column that applies to how the item rates

Section Percentage

Assisted Restroom

No Maintenance Required
Minor Cleaning required (can be done on the spot)
Dirty or minor repairs required (may be completed same day) May be out of service part of the day
Unacceptable - Major repairs or items to be replaced or repainted
10% of Weighted Score
Units
3
2
1
0
Rating
Total Possible

*Sinks

*Hand dryers

*Toilets/urinals

*Toilet paper dispenser

*Mirrors

*Trash receptacles

*Soap dispenser

Sanitary Napkin Receptacle

Lighting

Floors

Ceiling

Walls

Diaper changing area

Heat/AC

Odor/deodorant device

Miscellaneous

Subtotal

*Count each item in rest area and enter the number in the column that applies to how the item rates

Section Percentage

Attendant’s Required Documentation
Meets Contract Requirement
Minor areas do not meet contract requirements
Borderline in meeting contact requirements
Does not meet contract requirements
5% of Weighted Score
Units
3
2
1
0
Rating
Total Possible

Attendant (s)

Diary/MSDS

Storage Area

Subtotal

*Count each item in rest area and enter the number in the column that applies to how the item rates

Section Percentage

Building

No Maintenance Required
Minor Cleaning required (can be done on the spot)
Dirty or minor repairs required (may be completed same day) May be out of service part of the day
Unacceptable - Major repairs or items to be replaced or repainted
10% of Weighted Score
Units
3
2
1
0
Rating
Total Possible

Information display/arbor

Entry/lobby (floors, walls, ceilings)

Lighting (entry/lobby)

Benches

Trash receptacle

Interactive Displays

Miscellaneous

Subtotal

*Count each item in rest area and enter the number in the column that applies to how the item rates

Section Percentage

Roll-up Total Score
Score
% of Total Score
Rated Score
Weighted %

Weighted Score

Men’s Restroom

25.00%

Women’s Restroom

25.00%

Assisted Restroom

10.00%

Attendants/Required Documentation

5.00%

Building

10.00%

Grounds

10.00%

Outdoor Fixtures

15.00%

Final Score

- 2 -

- 10 –

REVISED: 12/08/08

File details come from the government source that posted it. Updated .