biddoc.pdf

CITY OF LOVELAND, COLORADO

REQUEST FOR INFORMATION (RFI)

FOR

PARKING MANAGEMENT PROGRAM

RFI #2026-052

JULY 21, 2026

REQUEST FOR INFORMATION

PARKING MANAGEMENT PROGRAM RFI 2026-052 2

The City of Loveland Public Works Department (City) is issuing this Request for information (RFI) for contracting out and implementing a parking management program in downtown of Loveland. A map can be found here. Information must be received electronically at http://www.bidnetdirect.com/city-of-loveland on or before 2:00 p.m., Thursday, August 13, 2026.

Specifications and RFI documents will be available via Rocky Mountain E-Purchasing at http://www.bidnetdirect.com/city-of-loveland. If you are not registered with Rocky Mountain E-Purchasing, please visit their website and select “Vendor Services.” If you have questions about the registration process, please contact Rocky Mountain E- Purchasing at 800-835-4603.

Questions may be posted at http://www.bidnetdirect.com/city-of-loveland on or before Friday, July 31, 2026, and will be responded to by Tuesday, August 4, 2026.

No responses will be considered which have not been received by the deadline set forth above. The City is not responsible for delays occasioned by the internet, outages of service, or any other electronic delay.

The City of Loveland is committed to providing an equal opportunity for services, programs and activities and does not discriminate on the basis of disability, race, age, color, national origin, religion, or sex. For more information on non-discrimination or for translation assistance, please contact the City’s Title VI Coordinator at TitleSix@cityofloveland.org or 970-962-2372. The City will make reasonable accommodations for citizens in accordance with the Americans with Disabilities Act (ADA). For more information on ADA or accommodations, please contact the City’s ADA Coordinator at jason.smitherman@cityofloveland.org or 970-962-3319.

“La Ciudad de Loveland está comprometida a proporcionar igualdad de oportunidades para los servicios, programas y actividades y no discriminar en base a discapacidad, raza, edad, color, origen nacional, religión, o sexo. Para más información sobre la no discriminación o para asistencia en traducción, favor contacte al Coordinador Título VI de la Ciudad al TitleSix@cityofloveland.org o al 970-962-2372. La Ciudad realizará las acomodaciones razonables para los ciudadanos de acuerdo con la Ley de Discapacidades para americanos (ADA). Para más información sobre ADA o acomodaciones, favor contacte al Coordinador de ADA de la Ciudad en jason.smitherman@cityofloveland.org mailto:bettie.greenberg@cityofloveland.orgo al 970-962-3319.”

https://thelogicsystem.maps.arcgis.com/apps/instant/sidebar/index.html?appid=b50be5f19acb4085a8d4c9b5a50d5c67 http://www.bidnetdirect.com/city-of-loveland http://www.bidnetdirect.com/city-of-loveland http://www.bidnetdirect.com/city-of-loveland mailto:TitleSix@cityofloveland.org tel:970-962-2372 mailto:jason.smitherman@cityofloveland.org tel:970-962-3319 mailto:TitleSix@cityofloveland.org mailto:jason.smitherman@cityofloveland.org mailto:bettie.greenberg@cityofloveland.org

PARKING MANAGEMENT PROGRAM RFI 2026-052 3

COLORADO OPEN RECORDS ACT NOTIFICATION

The City of Loveland is subject to section 24-72-201 et seq. of the Colorado Revised Statutes, the Colorado Open Records Act. If you object to the disclosure of any confidential or privileged information as such is defined in the Colorado Open Records Act, any such pages must be marked confidential. With your proposal, include a detailed list of the documents marked confidential and provide a) an explanation as to why those should be withheld; b) the specific legal basis for that position. If you fail to mark the documents confidential and fail to include the explanation, any objection to the release of any information will be deemed waived by the City.

Please note that your objection will be considered but is not binding on the City. The City is required to make a determination under the Colorado Open Records Act, and may only withhold documents that are confidential under the law. If the City releases documents marked as confidential in compliance with the Colorado Open Records Act, the Proposer waives any claims for liability or damages.

PARKING MANAGEMENT PROGRAM RFI 2026-052 4

A. The City of Loveland (City) is seeking information from qualified parking management firms to support the implementation and operation of a comprehensive downtown parking management program. The intent of this Request for Information (RFI) is to gather information on service models, operational approaches, technology solutions, estimated costs, and revenue recovery opportunities to inform future procurement and implementation.

The City’s goal is to improve parking turnover, customer access, and operational efficiency while maintaining the welcoming character of downtown Loveland. The program will be implemented in phases, beginning with active parking management and enforcement and potentially expanding into permit parking and paid parking systems.

Any responding parking management partner must demonstrate experience in municipal downtown parking systems, technology-enabled enforcement, customer-service focused ambassador programs, and scalable parking operations.

B. Firms interested in providing this type of service are requested to submit information regarding your ability to meet the City’s needs. Responses should demonstrate firms experience and approach/insights into how the firm would approach parking management in the downtown utilizing the provided draft Scope of Work (below), including but not limited to expected costs and answers to questions provided. Firms are requested to address each of the City's questions with your submittal utilizing the provided forms found here (below).

Please respond by utilizing the provided forms. Firms may include additional material at your discretion.

C. Procurement under existing contracts and cooperative procurement is authorized.

If your firm has an existing contract with the state of Colorado, a governmental agency within the state of Colorado, Omnia, or Sourcewell, please include a copy of the contract with your submittal. If the contract is voluminous and available on the internet, please identify the contracting agency, contract number, and internet address so the City may obtain a copy through this source.

D. Budgetary pricing. It is the intent of this RFI to obtain estimated pricing information for budgetary purposes only. Provide with your submittal all governmental published pricing information which shall include all optional features to be considered.

PARKING MANAGEMENT PROGRAM RFI 2026-052 5

Draft Scope of Services

1. Program Administration & Management The parking management Contractor shall:

Work collaboratively with City staff and Downtown Development Authority (DDA) representatives to administer the downtown parking program.

Provide day-to-day management of downtown parking operations.

Assign a dedicated program manager as the City’s primary point of contact.

Attend monthly coordination meetings with City staff.

Attend Transportation Advisory Board, DDA, and event coordination meetings as requested.

Prepare annual operating budgets outlining all personnel, equipment, technology, maintenance, and administrative costs.

Maintain a local operational presence within City limits (physical office or hoteling arrangement).

2. Parking Enforcement Operations The Contractor shall provide:

Parking enforcement services Monday through Friday, with proposed coverage generally between 9:00 AM and 7:00 PM. Some enforcement will be required on the weekends to ensure availability.

Flexible enforcement options for evenings, weekends, and special events.

Uniformed parking ambassadors approved by the City and DDA.

Enforcement of:

o Time-limited parking o ADA parking compliance o Loading zones o No parking zones o Fire lane violations o Residential permit zones (future phase) o Citation issuance and violation tracking.

o Citation appeals administration.

Scofflaw identification, tracking, and towing coordination.

Collection services and payment processing.

Minimum citation collection rate target of 70% within 90 days.

Map of planned enforcement area can be accessed with link on first page.

The City is particularly interested in firms that utilize an Ambassador Model, emphasizing education, customer service, and warnings prior to citation where appropriate. This approach was identified as a best practice in the attached City of Loveland parking study documents.

3. Parking Technology Solutions Respondents shall identify available technology and associated costs, including:

Enforcement Technology License Plate Recognition (LPR)

PARKING MANAGEMENT PROGRAM RFI 2026-052 6

Handheld citation devices Mobile enforcement applications Real-time occupancy tracking Customer Technology Mobile payment applications Pay-by-plate systems Multi-space pay stations (future phase) Validation systems Permit management systems System Integration Citation management systems Appeals platforms Revenue reporting systems Dashboard analytics

The City seeks scalable technology that can support future expansion into paid parking and permit parking.

4. Occupancy Monitoring & Data Collection Contractor shall:

Conduct occupancy counts a minimum of four (4) times per week Collect morning and afternoon occupancy data Track turnover rates Monitor dwell times Identify high-demand zones Monitor garage utilization Identify parking behavior trends

The City is interested in recommendations around maintaining the industry best practice target of approximately 15% parking availability (85% occupancy).

5. Parking Permit Administration Include administration of:

Employee permits Residential permits Contractor permits Delivery permits Event permits Respondents should provide:

Recommended permit structure Technology platform Estimated staffing needs Revenue projections Enforcement strategies

PARKING MANAGEMENT PROGRAM RFI 2026-052 7

6. Paid Parking Program The City seeks input regarding phased implementation of paid parking in high-demand downtown areas. Respondents should provide:

Recommendations on:

o Paid parking vs time-limited only o Hybrid/tiered parking management models o Free-first-period validation models o Rate structures o Revenue projections o Cost recovery models o Capital investment requirements o Equipment financing options o Merchant validation programs

The City is specifically interested in strategies that align with downtown business support and turnover goals.

7. Maintenance & Event Support Contractor shall:

Maintain all parking equipment in working order.

Keep equipment clean and operational.

Coordinate temporary lot closures for events.

Assist with signage placement and lot reconfiguration for special events.

Support seasonal operational changes.

Deliverables Monthly Reporting

Monthly reports shall include:

Citations issued Warnings issued Appeals processed Collection rates Revenue generated Occupancy by zone Permit sales (if applicable) Permit revenue (if applicable) Pay station transactions (future phase) Mobile payment transactions Maintenance issues Equipment uptime Event support activities Reports shall include year-over-year comparisons where applicable.

City of Loveland - Downtown Parking Management RFI Respondent Information Form

1. Company Qualifications

Question / Information Requested

Response

Company Name Primary Contact Title Phone Email Website Years in Business Number of Municipal Parking Programs Managed Colorado Municipal References

2. Staffing Model Question / Information Requested

Response

Proposed Staffing Structure

Number of Full-Time Staff

Number of Part-Time Staff

Proposed Enforcement Hours

Supervisor Structure

Customer Service / Ambassador Approach

3. Technology Approach Question / Information Requested

Response

LPR Technology Proposed

Citation Management Software

Permit Management Platform

Mobile Payment Platform

Occupancy Tracking Technology

Other Technology Offered

4. Cost Estimates Question / Information Requested

Response

Startup Costs (Provide High Level Breakout)

Annual Operating Costs (Provide High Level Breakout)

Estimated Revenue Recovery (Provide High Level Breakout)

5. Questions Question / Information Requested

Response

What parking management model do you recommend for downtown Loveland?

Would you recommend paid parking, tiered management, or time-limited enforcement only?

What technology platform best supports long-term scalability?

What staffing model provides the best balance of customer service and enforcement?

What revenue recovery could the City reasonably expect under each model?

How do you support downtown businesses during implementation?

How do you maintain a positive customer experience while enforcing parking regulations?