B08.02 - Attachment 02 - QASP.docx

Attachment 02

Quality Assurance Surveillance Plan

1. Overview.

1.1. Purpose. The purpose of this Quality Assurance Surveillance Plan (QASP) is to identify the methods and procedures the Government will use to ensure it receives the services under this contract as identified in the Performance Work Statement (PWS).

1.2. Intent. The intent of this QASP is to: 1) ensure Contractor performance meets or exceeds contract terms, conditions and specifications; 2) hold the Contractor accountable for quality control; and 3) encourage the Contractor to take appropriate steps to control and improve quality. Accordingly, the Government will perform surveillance on the contract in accordance with this QASP, but reserves the right to monitor the contract in any manner necessary, at any times necessary, and at all places necessary to ensure that the rendered services conform to contract requirements. The Government also reserves the right to perform quality assurance at the Subcontractor level and perform quality assurance at the contractor's place of business, if applicable. Resolution of non-conforming services discovered at the Subcontractor level will be addressed with the prime Contractor.

2. Description of Services.

2.1. Scope of Work.

This following describes the scope of activities the Contractor is expected to provide for each organizational unit. As the mission changes scope may increase or decrease in magnitude.

Bacteriology Division The Bacteriology Division leads approved, mission-related research on bacterial threats at the BSL-2 and BSL-3 levels and includes the core of bacterial threats Subject Matter Experts for the DoD. The research focuses on current and emerging bacterial threats by leveraging our expertise in bacterial pathogenesis, immunology, vaccines, and therapeutics. The contractor will provide scientific, technical and project management support to execute all aspects of its mission.

Molecular Biology Division (MBD) The Contractor shall provide the MBD with the scientific, technical, and project management support necessary to execute all aspects of its mission that relies on Next-generation sequencing, protein analysis, and target molecule characterization within the above stated functional capabilities.

The Contractor shall provide several levels of scientific and technical support to cover the MBD functional capabilities. For the Synthetic Biology & Biosurveillance branch these include pathogen discovery and stock characterization, pathogen population genetics, pathogen genome reconstruction, comparative genomics and technology development and integration. For the Systems Biology branch these include host-immune response characterization, host genes expression, epitope mapping, quantitative proteomics, structural biology, metabolomics, small molecule quantitation in biofluids, mass spectrometry tissue imaging, high resolution accurate mass determination, and protein characterization to include post-translational modification analysis. Scientific Support shall include tasks to establish research protocols supporting both CGS branches functional capabilities, to provide research governance of data integrity and good research conduct. In addition, Scientific Support shall provide high-level bioinformatics expertise for integration and analysis of ~4 Terabytes of data produced monthly. Technical support shall include laboratory procedures supporting sample processing with management of Standard Operating Procedures (SOPs) and maintaining compliance with USAMRIID Safety regulations.

The Contractor shall provide the scientific and technical support necessary to execute the Therapeutic Discovery Branch and USAMRIID’s current missions as mission scope may increase or decrease. Contractors shall serve as Lead Investigators, staff scientists, and technicians within the Division, providing personnel with qualifications to support all mission requirements. Therapeutic Discovery Branch conducts research in BSL-2, BSL-3 and BSL-4 laboratories and works with a variety of viral and bacterial agents so there is a significant need for personnel enrolled in the Army’s Biosurety Personnel Reliability Program (BPRP). Contractors shall work well in teams as Therapeutic Discovery Branch involves collaboration with every division at USAMRIID including Business Innovation and Programs.

Virology Division The Contractor shall provide the scientific, technical, and project management support necessary to execute all of Virology’s and USAMRIID’s current missions, as the mission changes scope may increase or decrease in magnitude. Contractors shall serve as Lead Investigators, staff scientists, and technicians within the Division, providing personnel with qualifications to support all mission requirements. Virology conducts research in BSL-2, BSL-3 and BSL-4 laboratories and works with a variety of viral threat agents. Virology has a significant need for personnel enrolled in the Army’s Personnel Reliability Program.

Virology tasks requirement include scientific and technical support to conduct viral pathogenesis research, viral biology research, viral immunology research, animal modeling, cell biology, viral molecular biology, entomology, and vector assessment.

Diagnostic Systems Division The Contractor shall provide the scientific, technical, and project management support necessary to execute all aspects of the DSD’s and USAMRIID’s current missions, as the mission changes scope may increase or decrease in magnitude. This includes acting as Lead Investigators, staff scientists and technicians within the Division, providing personnel with qualifications to operate within BSL-2, BSL-3 and BSL-4, providing research support to execute all research activities as outlined in section 1.1 and 1.2, maintaining laboratory equipment and supplies, and providing personnel with qualification to meet regulatory and accredited activities under applicable parts of the Code of Federal Regulations (CFR); 21 CFR (GLP/CGMP), 42 CFR (CLIP/CLIA), ISO standards and accreditation agency guidelines as applicable. DSD operates and has funded activities at BSL-2, BSL-3 and BSL-4 and works with a wide variety of threat agents to include viruses, bacteria and toxins. Personnel will be expected to support and execute research, repository, reagent production, verification/validation and diagnostic and service support in BSL-2, BSL-3 and BSL-4 laboratories. As such, DSD has a significant need for personnel enrolled in the Army’s Personnel Reliability Program. The number of scientific programs per year within DSD is highly dependent on available funding and current mission requirements, but historically 20-30 projects receive funding per year.

The Key Tasks for this requirement include scientific support to conduct immunodiagnostic research, molecular diagnostic research and advanced development of diagnostics to support regulatory approval.

Aerobiology, Animal Clinical Pathology and Telemetry Support Services (AAT) The Contractor shall provide the scientific and technical support necessary to execute all aspects of USAMRIID’s current AAT-associated missions. As the mission changes, the scope may increase or decrease in magnitude. This includes providing GLP expertise to support the validation of all aerosol equipment, providing research technical support to execute research studies, maintaining all laboratory equipment, providing support to internal and external research efforts by delivering standardized and well defined aerosols in support of the USAMRIID mission (approximately 200 aerosols per year) in addition to implementing new aerosol technology, as identified by AAT leadership. Research equipment includes Class III safety cabinets (9 hoodlines and 8 transport boxes), each hoodline equipped with an aerosol exposure system (approximately 10 components each), and approximately 500 miscellaneous tools and equipment. The number of research studies supported per year is highly dependent on available funding and the current mission requirements, but historically 15-20 projects requiring AAT protocol support receive funding per year. Telemetry technical support is required to support approximately 20 studies per year. This includes providing telemetry research support for all USAMRIID investigators in addition to maintaining and supporting telemetry equipment in a validated state to support GLP animal studies in all levels of containment.

The Key Tasks for this requirement include providing aerosol research support, technical support for aerosol technology development and evaluation, AAT equipment maintenance and validation for GLP compliance, technical support for animal research protocols, clinical pathology sample evaluation and reporting of data, organizing study rooms with necessary telemetry equipment, maintaining a current inventory of telemetry implants, and configuring telemetry hardware and software for data acquisition under the direction of AAT leadership.

Pathology Division The Contractor shall provide the scientific and technical support necessary to execute all aspects of the Pathology Division’s and USAMRIID’s current missions. As the mission changes, scope may increase or decrease in magnitude. Scientific and technical support may include acting as Lead Investigators within the Division, providing GLP expertise, providing research support to execute all animal research studies (including well-documented and GLP studies), maintaining all laboratory equipment, and developing new ultrastructural and molecular pathology techniques. The number of research studies supported by the Pathology Division is highly dependent on available funding and the current mission requirements; therefore scope and magnitude may vary over time. Research equipment includes items such as light microscopes, transmission electron microscopes, scanning electron microscope, laser capture micro dissection scope, confocal microscope, digital slide scanner, services and various histology laboratory equipment such as fume hoods, tissue processors, tissue embedding equipment, microtomes, automatic slide stainers, and automatic slide cover-slippers.

The Key Tasks for this requirement include the support of research and development of animal models, disease pathogenesis, medical countermeasure safety and efficacy non-clinical studies, histology, ultrastructural, and molecular pathology equipment maintenance and validation for GLP compliance, ultrastructural and molecular pathology technique development and evaluation. Some positions will require necropsy support in BSL-2 through BSL-4 containment levels.

Division of Medicine (DoM) The Contractor shall provide clinical, administrative, training, and project management support for the DoM clinical research programs associated with biological warfare defense (e.g., DCR). The Contractor is responsible for overall administration of the medical and non-medical operations and shall be required to provide administrative and technical guidance with medical background and matters pertaining to the individual branches as described within the DoM.

The DoM conducts on-site Clinical Trials and clinical research in the field on biodefense and Infectious Diseases (ID) of military significance.

The DCR is a state-of-the-art program staffed and resourced at the USAMRIID to conduct intramural and extramural clinical research with a focus on issues pertaining to human vaccines against biological weapons. The program goals are to conceive, develop, and execute clinical and laboratory research in support of the DCR and its mission to optimize and coordinate vaccine prophylaxis (and, as appropriate, therapy) against specified natural and/or artificially acquired disease threats to the Armed Forces of the United States. Issues and questions regarding vaccine safety, immunogenicity, effectiveness, and utility, as identified by operation forces, policy makers, and the scientific community, will be translated into study protocols and addressed rigorously and IAW the highest scientific and ethical standards particularly with regard to the protection of human volunteer study subjects.

The MVCRC objectives are developed through coordinated communication among the DHA-IHD, Headquarters at USAMRIID, and the Director of the DCR office. A continually reviewed and updated prioritized project list created through this process is used to develop resource needs, budgets, and personnel requirements. Direction and oversight of the DCR USAMRIID office is provided by a senior physician at USAMRIID. Program resources derive from the DHA-IHD with infrastructure support provided by USAMRIID. Contract clinical and laboratory staff work in conjunction with the DCR Director to project and identify resource needs, develop and coordinate study protocols, execute approved research projects, and coordinate volunteer compensation on a schedule determined by the Director. The Contractor shall provide the scientific and technical support necessary to execute all appropriate aspects of the research.

The DoM Training and Education department teaches the Medical Management of Chemical and Biological Casualties Course (MCBC) course four times annually, which provides a one-week state-of- the-art-training platform to physicians, nurses, and other medical personnel of the four services. Up to 600 personnel per year receive MCBC training. Additionally, condensed versions (“the Road Course”) of the MCBC course are offered as requested in Korea, Germany, the United States Central Command’s (CENTCOM) area of responsibility (AOR), the annual Association of Military Surgeons of the United States (AMSUS) convention, and in other venues. The DCR also participates in the Field Management of Chemical and Biological Casualties (FCBC) Course given five times per year at Aberdeen Proving Grounds, MD. DoM also provides recognized, on-going FIBWA training programs requiring highly skilled instructor(s) with excellent interpersonal and organizational skills.

Physicians and other personnel can respond on very short notice and provide expert consultation to DoD assets throughout the world. DCR Medicine personnel provide support to deployed forces, the Domestic and Foreign Emergency Support Teams, the Chem/Bio Rapid Response Team, and other contingency support teams. The Division maintains close ties with the Special Operations community and provides consultation and liaison services. The Department maintains close ties with the Intelligence community, similarly, providing consultation and liaison support.

Regulated Research Administration Division The Contractor shall serve as an Institute resource by providing technical writing expertise and support. A scientific background supplemented with a knowledge base to include protocols, protocol amendments, nonclinical study reports, FDA animal rule and FDA/GLP regulations is required. Strong intrapersonal and organization skills are critical for success.

Biosafety/Transition Office The Contractor shall provide project management support to assist the Director of Transition, Biosafety Officer, Health Facilities Planning Agency, and IO&T Contractor in transition planning and transition execution to Building 8100. The Contractor will provide technical and program management suite supervision support for BSL-2, BSL-3 and BSL-4 containment suites in Buildings 1301, 1408, 1412, 1425, 1443, 1444 and 8100. Enrollment in the Army’s Personnel Reliability Program (PRP) is required.

Strong organizational and interpersonal skills, a thorough understanding of USAMRIID’s research and biocontainment needs and knowledge of current biocontainment regulations are critical for success.

2.2. Type of Contract. Cost Plus Fixed Fee

3. Roles and Responsibilities.

3.1. Government.

3.1.1. Contracting Officer (CO). The CO is the only person with the authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. The Contracting Officer’s Representative will be appointed by the CO.

3.1.2. Contracting Officer’s Representative (COR). The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of Government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

3.2. Contractor.

3.2.1. Contract Manager. The Contractor shall designate a single Program Manager (PM) to be the Contractor’s authorized point of contact (POC) with the COR. The PM shall be responsible for formulating and enforcing performance standards; assigning contractor schedules; reviewing performance quality; communicating policies, purposes, and goals to subordinates; ensuring tasks are performed efficiently, accurately, on time, and in compliance with contract requirements; and, submitting timely and accurate invoices. This shall include coordination with the CO and the COR to resolve any issues that may arise, trends relating to the contract, or proposed changes or modifications to the contract. The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The Contractor shall ensure that all contractor personnel are advised of their chain of command and who they should contact if they have questions or concerns.

4. Contract Quality Requirements.

4.1. Contractor’s Quality Control Program. The Contractor’s quality control program (IAW FAR Part 46 and applicable 52.246 Clause(s)) is the means by which the Contractor assures that work complies with the requirement of the contract. The Contractor shall ensure services are performed in accordance with this PWS. The Contractor shall identify, prevent, and ensure non- recurrence of defective services.

4.2. Government Quality Assurance. The Government shall evaluate the Contractor’s performance under this contract in accordance with this QASP. This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance and minimum acceptable defect rate(s).

5. Government Surveillance.

5.1. Methods of Surveillance. The following Methods of Surveillance will be utilized in monitoring the Contractors’ performance:

5.1.1. Periodic Inspection. Inspection of all contract deliverables will be performed on a monthly basis by the COR and documented in the COR monthly report. Feedback from technical points of contact (TPOCs) within each Division will be used to supplement the report.

5.1.2. Customer Feedback. The following procedures will be followed when a complaint is received regarding the Contractor/Contractor Employees.

· The COR will investigate and determine the validity of the complaint.

· If the complaint is determined to be invalid, the COR will inform the person who submitted the complaint of the reason(s) as soon as practical.

· For validated complaints that are true contractual non-conformances, the procedures in paragraph 6 below will be followed.

5.2. Surveillance Schedule. A Surveillance Schedule will be created for each month of Contractor performance and filed in the Procurement Integrated Enterprise Environment (PIEE), Surveillance and Performance Monitoring (SPM), Surveillance Documents Section of the Contract File using the Add Smart Form function. The schedule is “FOR OFFICIAL USE ONLY” and is not releasable to anyone other than authorized Government personnel.

5.3. Surveillance Instructions/Checklists. Surveillance Checklists will be completed when surveillances are conducted and filed in the PIEE, SPM, Surveillance Documents Section of the Contract File using the Add Smart Form function.

5.4. Surveillance Documentation. No later than the 15th of each month surveillance documentation for the preceding month will be filed in the PIEE, SPM, Surveillance Documents Section. Surveillance documentation includes a COR Status Report, the Surveillance Schedule, all completed Surveillance Checklist(s) for the period the COR Status Report covers, Nonconformance Reports, if any, and Contractor Deliverables, if any.

6. Nonconformance Reports (NCRs). Nonconformance occurs when a Contractor fails to meet Contract or Task Order terms, conditions and/or specifications or the services are defective in some manner. All instances of nonconformance will be documented via a Nonconformance Report Worksheet and the Contracting Officer will notify the Contractor of the nonconforming performance via Letter. Resolution of nonconformance discovered at the Subcontractor level will be addressed with the prime Contractor. Nonconformance is classified as either: Level 1 (Minor); Level 2 (Major); or Level 3 (Critical). NCRs may contain multiple nonconformances, each characterized by a level and type. The level of the NCR should normally correspond to the highest level of nonconformance listed in the NCR. For example, if a NCR had one Level 3, one Level 2, and three Level 1 nonconformances, the NCR level would be Level 3. The exception might be when the aggregate of multiple nonconformances considered in whole associate to a more serious type of nonconformance defined in FAR 46.101 (e.g. if a NCR had three Level 2 nonconformances but the definition of critical nonconformance better describes the impact/effect when considered in whole, the NCR level would be 3).

6.1. Level 1 (Minor). Level 1 nonconformances are those that are ‘minor’ in nature such that they can be promptly corrected by the contractor, present no need for root cause analysis or determination if other contract requirements are affected, present no need for further preventive action, and do not materially reduce the usability of the supplies, services, construction, or deliverables. While the contractor must correct the nonconformance, further actions and Government follow-up are not required, and no written response from the contractor is needed.

6.2. Level 2 (Major). Level 2 nonconformance(s) are those that are ‘major’ in nature such that they are not promptly correctable, and/or warrant root cause analysis and preventive action, and/or need action by the contractor to determine if other contract requirements are affected. These nonconformances are serious enough to warrant not only correction of the nonconformance, but also a written response from the contractor in the form of a Corrective Action Plan (CAP), and Government follow-up. The qualifying distinction between a Level 1 and Level 2 nonconformance is the need for a CAP and Government follow-up. A NCR identifying a Level 2 nonconformance may also be issued after repetitive Level 1 instances of the same or similar nonconformance demonstrate the contractor is failing to institute effective corrective action and/or failing to implement effective quality and/or internal control(s). Repetitive Level 1/minor nonconformance of the same or similar requirement(s) increases the risk o the Government that continued, repetitious, or cumulative failures may materially reduce the usability of the supplies, services, construction, work, or deliverables for their intended purpose or is an indicator that root cause analysis and a CAP is required to fix the underlying conditions creating the nonconformance. Further, serious individual contractor employee misconduct discovered by the Government and traceable to contract requirements should normally result in a Level 2 nonconformance because the serious nature of misconduct necessitates contractor management conduct root cause analysis, take preventive actions, and requires Government follow-up (characteristics of a Level 2 NCR). Further, issue a NCR with a Level 3 nonconformance for serious contractor employee misconduct only when there is a trend demonstrating a breakdown in contractor management or processes allowing serious misconduct to repetitively occur, or the misconduct poses a hazardous or unsafe condition for the personnel receiving the contracted supply, service, or construction, and misconduct can be traced to nonconformance of contract requirements.

6.3. Level 3 (Critical). Level 3 nonconformance(s) are those that are ‘critical’ in nature such that they represent a serious weakness in internal controls and/or have actual or potential significant impact(s) on contract performance and/or the supported unit/Government operations. For these nonconformance(s), the qualifying distinction between a Level 2 and Level 3 nonconformance is the seriousness of the issue prompting the need for higher level management to address the nonconformance and resulting corrective action. Due to the nature of a Level 3 nonconformance, these types of nonconformance are candidates for contract remedies. Therefore, before issuance of a NCR with a Level 3 nonconformance, consideration should be made whether an NCR or contract remedy is more appropriate. Issuing a Level 3 NCR in lieu of a contract remedy would normally be considered the Government’s final attempt to work with the contractor to resolve a contractual nonconformance before contractual remedies are used. However, issuance of a Level 3 NCR is not a requirement before using contractual remedies. A NCR identifying a Level 3 nonconformance (or a contract remedy) may be issued after repetitive Level 2 instances of the same or similar nonconformance demonstrate the contractor is failing to institute effective corrective action or failing to implement effective quality/internal controls. Repetitive major nonconformances with the same or similar requirement(s) increase the risk to the Government that continued, repetitious, or cumulative failures may significantly impact the mission, or may result in hazardous/unsafe conditions.

6.4. Documenting NCRs. Use/fill out the Nonconformance Report Worksheet when nonconforming performance is identified. Documentation, as a minimum, will include: the Contract or Task Order number; reference to the specific contract requirement; the specific discrepancy to the requirement; where it was discovered; the date and time it was discovered; and the Contractor representative who was notified. Also, include a suspense date for Contractor response/corrective action for Level 2 and Level 3 NCRs. The Contracting Officer must ensure appropriate level review and approval of the NCR Worksheet and then addresses the NCR in Letter Format to the applicable level of Contractor management based on the seriousness of the nonconformance.

6.5. Tracking and Resolving NCRs. All NCRs will be included in the COR’s Status Report. The Government considers Level 1 nonconformance closed as of the issuance of the Letter to the Contractor. However, your attention to address Level 1 Minor nonconformance is still required. Repetitive nonconformance of the same or similar requirement would be an indication the contractor failed to institute effective corrective action and/or failed to implement effective quality control and may result in a Level 2 NCR requiring submission of a CAP to the Government. The COR and CO shall track Level 2 and Level 3 NCRs to ensure the Contractor identifies and takes appropriate corrective action to the root cause and the specific nonconformance is corrected within the required timeline. The CO will make a final written determination of the Government’s remedies if the non-conformance is not corrected by the Contractor after receiving notice and a reasonable opportunity to correct the work.

7. Deduct Plan. This acquisition does not include a Deduct Plan.

8. Data Analysis. Data Analysis will be performed to identify trends in cost, schedule and/or performance risks. The results of Data Analysis will be documented in COR Status Reports and may be used to make adjustments to surveillance schedules, increase or decrease surveillance, if deemed appropriate. Negative trends noted using Government data/observations could result in issuing the Contractor a Nonconformance Report. Trends noted using Contractor data will not result in a Nonconformance Report unless the Contractor is not addressing the negative trend.

9. Acceptance of Services. When all services have been deemed acceptable and there is documented objective quality evidence to support acceptable performance the COR will accept the services provided and authorize payment of the Contractor. This is accomplished by approving the Contractor’s Receiving Reports in PIEE, WAWF.

10. COR Status Report. COR Status Reports will be submitted on a monthly basis, no later than the 15th of each month for the preceding frequency, to the Contracting Officer via PIEE, SPM, Surveillance Documents Section using the Add Smart Form function. COR Status Reports will provide a synopsis of the Contractors performance for the inclusive dates of the report. The synopsis will contain a summary of: surveillances performed; Customer Feedback, if any; Nonconformance Reports, if any; an analysis of the Contractors performance; recommended adjustments to surveillance schedules; and any other pertinent contract information.

11. Contractor Manpower Reporting Initiative. In accordance with Office of the Secretary of Defense Memorandum, Revised Department of Defense Contractor Manpower Reporting Initiative, dated Oct 16, 2019, the Contractor must report contractor manpower to the System for Award Management website at https://www.sam.gov NLT 31 October each year. All data shall be reported in accordance with applicable Federal Acquisition Regulation and supplements. The COR shall verify that the Contactor has complied with the required contractor manpower reporting annually and document the results in their October COR Status Report.

12. Contractor Performance Assessment Reporting System (CPARS). Documented surveillance data (COR Status Reports, Completed Surveillance Checklists, Customer Feedback, Deliverables, if any, and Nonconformance Reports, if any) will be used to support CPARS ratings. The COR shall document that CPARS, if required, was completed in the COR Status Report for the month in which the CPARS was completed.

13. Combating Trafficking In Persons (CTIP). In accordance with PGI 222.17 and FAR 52.222-50, the CO will be notified immediately of any information from any source that alleges a Contractor employee, subcontractor and/or subcontractor employee has engaged in conduct that violates the United States Government “zero” tolerance policy regarding trafficking in persons.

14. COR/Quality Assurance Surveillance Files. The official COR/Quality Assurance Surveillance File will be maintained in PIEE, SPM IAW DoDI 5000.72, DoD Standard for COR Certification.

15. QASP Changes. This QASP is a living document and, as such, may be changed as needed based on Data Analysis (trends), contract modifications, etc. The COR will send any recommended changes to the CO for approval and the CO must approve all changes.

Attachments:

1. Performance Requirements Summary (PRS)

Attachment 1

Performance Requirements Summary (PRS)

Contract Management – Section 2.6.4.1

Weekly Vacancy Report

Provide a weekly vacancy report.

Receiving the weekly vacancy report by COB Friday, every week, 100% of the time.

Weekly vacancy report reviewed and verified (Deliverable 1)

Positive Past Performance Rating

Contract Management – Section 2.6.4.2

Weekly Telework Report

Provide a weekly telework report.

Receiving the weekly telework report by COB Monday, documenting the preceding week, 100% of the time

Weekly telework report reviewed and verified (Deliverable 2)

Contract Management – Section 2.6.4.4

Monthly Task Progress Report

Provide a monthly task progress report.

Non-Disclosure Statement – Section 2.7.1

Non-Disclosure Statements (NDS)

Signed NDS submitted IAW PWS prior to performing ANY work on the contract.

Receiving signed NDS for each contract employee prior to providing services under the contract, Signed NDS reviewed and verified (Deliverable 5)

Contract Management Plan – Section 2.7.2

Contract Management Plan

Initial Management Plan submitted NLT 30 DACA and then updated as needed.

Receiving initial management plan NLT 30 DACA.

Receiving subsequent management plans when updates needed.

Management plan reviewed and verified (Deliverable 6)

Quality Control Plan – Section 2.7.3

Quality Control Plan (QCP)

Initial QCP submitted NLT 15 DACA.

Updated plans submitted within 15 days of being updated.

Receiving initial QCP NLT 15 DACA.

Receiving updated QCP within 15 days of being updated.

QCP reviewed and verified (Deliverable 7)

Training – Section 2.7.4

Training Certificates of Completion and Summary of Completion

Initial training certificates submitted NLT 60 DACA, unless otherwise specified in PWS.

Refresher or new training certificates submitted within 30 days of completion, unless otherwise specified.

Receiving initial training certificates NLT 60 DACA, unless otherwise specified.

Receiving refresher or new training certificates within 30 days of being completed, unless otherwise specified.

Training certificates reviewed and verified (Deliverable 8)

Periodic Progress Meetings – Section 2.7.5

Periodic Progress Meetings

Progress meetings conducted not less than quarterly with the Government.

Participating in periodic progress meetings not less than quarterly.

Briefings provided to COR no less than three days prior to the meeting

Organizational Conflicts of Interest – Section 2.7.6

Contractor Employee Exit Interview Feedback

Contractor employee exit interview feedback submitted NLT 10 days after contractor employee departure.

Receiving contractor employee exit interview feedback NLT 10 days after contractor employee departure.

Exit interview feedback reviewed (Deliverable 9)

Special Requirements – Section 4.1

Transition-Out Plan

Special Requirements – Section 4.2

Contingency Operations Plan

Initial Contingency Operations Plan submitted NLT 60 DACA and then updated as needed.

Receiving initial Contingency Operations Plan NLT 60 DACA.

Receiving subsequent Contingency Operations Plan when updates needed.

Contingency Operations Plan reviewed and verified (Deliverable 12)

Government Furnished Equipment/Inform ation/Property – Section 6.4.3

GFP/GFE Report

Initial GFP/GFE report submitted NLT 45 DACA.

Subsequent GFP/GFE reports submitted with Monthly Progress Reports or within one day of COR Requests.

Receiving initial GFP/GFE report NLT 45 DACA.

Receiving subsequent GFP/GFE reports with Monthly Progress Reports or within one day of COR request.

GFP/GFE

Report reviewed and verified (Deliverable 13)