ATTCHM 2 - PERFORMANCE REQUIREMENTS SUMMARY.pdf

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Attached to
Custodial Services Federal contract opportunity
Solicitation number
SPE5B1-24-Q-0002
Issued by
Defense Logistics Agency Troop Support Subsistence

About this file

This document is the Performance Requirements Summary (PRS) for a federal custodial services contract under Solicitation SPE5B1-24-Q-0002. The PRS details the performance standards and requirements for routine and periodic cleaning services to be provided at several government buildings on the Kleber Kaserne within the Kaiserslautern Military Community.

The scope of work includes daily vacuuming, hard floor cleaning, trash removal, restroom cleaning, spot cleaning, low/high dusting, kitchen cleaning, water cooler cleaning, radiator cleaning, and interior glass cleaning. Periodic tasks such as window cleaning, floor maintenance, and awning cleaning are also required on a semi-annual or annual basis. The contractor must respond within 2 hours for any emergency cleaning services. The performance standards, frequencies, and square meter requirements are specified for each building and service item. Overall, the contractor is expected to provide high-quality custodial services to maintain the cleanliness and appearance of the facilities.

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Other files attached to Custodial Services, newest first.
File Type Posted
SF30 - Sol 24Q0002-0001.pdf PDF
Vendor Questions from Site Survey 24-Q-0002.pdf PDF
ATTCHM 1 - Statement of Work (SOW).pdf PDF
Site Visit Arrangements.docx DOCX document
ATTCHM 3 - Quote Sheet Custodial Services.xlsx XLSX spreadsheet
SF1449 -SPE5B124Q0002.pdf PDF

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Attachment 2 to Solicitation SPE5B1-24-Q-0002 SOW –

APPENDIX III

PERFORMANCE REQUIREMENTS SUMMARY (PRS)

Base Year

Building 3227: Basement Part I & II, 1st Floor, 2nd Floor, 3rd Floor

CLIN Service Item Description Standard Quantity Routine Cleaning Tasks

0001 /

0001AA

Vacuuming (three times per week – MO, WE, FR, excluding US and German Holidays)

SOW 1.3.1 &

1.3.2

Vacuum all area rugs, hallway carpet runners, and upholstered furniture, windowsills, restroom facilities, entryways, common areas, and storage closets to remove all dust, debris, cobwebs, and visible particles including edges of carpets and baseboards and spot clean stains as needed with chemical cleaner

Vacuum with a beater brush/crevice hose type machine with a filtration system which minimizes airborne dust particles, (ideally a HEPA filter vacuum). Carpeted areas shall be free of visible litter, dust, and soil.

1749 sqm / plus additional 46 sqm if required

0001 /

0001AA

Hard Floor Cleaning (three times per week – MO, WE, FR, excluding US and German Holidays)

Dry sweep/mop and wet mop all floor surfaces to include but not limited to ceramic, tile, and vinyl with appropriate chemical cleaner.

All common areas must be cleaned to the same standard; free of boot marks, streaks, swirl marks, detergent residue, soil, and foreign debris.

1749 sqm / plus additional 46 sqm if required

SOW 1.3.3 &

1.3.4

0001 /

0001AA

Trash Removal (three times per week – MO, WE, FR, excluding US and German Holidays) / Recycling Waste - once a week

Empty all trash/waste receptacles from all offices, common areas and restrooms and remove all trash from inside and outside the facility. Replace liner in each trash receptacle. Removal includes any accumulated full bags that are no longer in the waste baskets.

Provide and replace at each visit, 100% recycled trash can liners. Ashtrays shall be free of smoking materials.

Rooms – 48 ea. / plus additional 3 ea. if

Outside Ashtrays – 1 ea.

SOW 1.3.5 /

1.3.5.1

Outside Ashtrays – once a week

SOW 1.3.5.2

0001 Restrooms (daily, excluding US and German

SOW 1.3.7

Clean & disinfect all restroom fixtures, toilets, showers, and descale toilet bowls, urinals, and fixtures to remove any accumulated hard deposits. Empty female trash receptacles and replace with clean can liner. In addition, clean all hard surface floors, and remove trash as prescribed above. Furnish restroom supplies as required.

Clean with materials that comply with the environmental standards of Germany. Maintain minimum restroom supply levels. After cleaning, the restroom surfaces shall be free from streaks, stains, scale, scum urine deposits, mineral deposits, and rust stains.

Toilets – 10 ea.

Sinks – 13 ea.

Urinals – 8 ea.

Spot Cleaning (daily as needed, excluding US

SOW 1.3.12

Cleaning walls, partitions, handrails, brass hardware, and door trim, etc. to be free of smudges, fingerprints, streaks, spots, soil, oil, grease, graffiti, and discoloration.

Clean with materials that comply with the environmental standards of Germany.

Use cloth with cleaner to remove smears, fingerprints, smudges, etc.

1749 sqm / plus additional 46 sqm if required

0001 Low Dusting / once per month (MO, excluding US and German Holidays)

SOW 1.3.8.2

High Dusting / once a year

SOW 1.3.8.1

Dust all non-personal surfaces, including chairs, desks, cabinets, furniture, windowsills, blinds, to include mini blinds baseboards, woodwork, HVAC vents, light fixture lens, or any surface where dust may collect and is visible.

Dusting with a damp/chemical treated cloth is required. Dust, lint, litter, and dry soil shall be removed after cleaning.

Room 3, 3A and 14 only /

Total of 112 sqm

0001 Kitchen Cleaning

- Sweep & mop

(three times per week, MO, WE, FR, excluding US and German Holidays)

- Trash removal & surface cleaning (three times per week, Mo, WE, FR, excluding US and German Holidays)

Hard floor cleaning and trash removal as listed above, in addition to wiping down kitchen common areas to be free of grease, stains, dust, and other residue.

All common area must be cleaned to the same standard and kitchen surfaces shall be free of grease, stains, dust, and other residue.

1 ea. - 25 sqm

SOW 1.3.6

0001 Water Coolers (twice weekly, TUE & THU, excluding US and German Holidays)

SOW 1.3.9

Water Coolers – clean and disinfect all surfaces to include the reservoir. Twice weekly.

Clean with materials that comply with the environmental standards of Germany.

Use cloth with cleaner to remove smears, fingerprints, smudges, etc.

2 each

Radiators (once monthly, 2nd WED, excluding US and German Holidays)

SOW 1.3.10

Clean surfaces to be free from dirt, dust, sediment, spider webs and stains.

Free of all dirt, dust, sediment, spider webs, and stains.

78 each /

Interior Glass / once monthly

(WED,

excluding US

SOW 1.3.11

Removal of fingerprints or smears on interior windows, glass doors, display cases, directory boards, and mirrors.

Clean with materials that comply with the environmental standards of Germany.

Use cloth with cleaner to remove smears, fingerprints, smudges, etc.

138 each / plus additional 3 ea. if required

Periodic Cleaning Tasks 0002 /

0002AA

Clean Interior & Exterior Windows (semi-annual;

weekday as scheduled between KO/COR and Contractor)

Clean interior and exterior portion of the windows (both sides of the glass) to include frames, casings, folds, sills, and glass surfaces.

Clean all windows with appropriate cleaner to streak free as weather permits, including wiping off sills, inside and outside.

Contractor employees shall utilize proper safety equipment when cleaning windows on the second and third floors.

138 ea. /

SOW 1.4.1

0002 Floor Maintenance (semi-annual;

weekend as scheduled between KO/COR and Contractor)

Clean and maintain PVC, rubberized, natural stone, ceramic, carpet, wooden, and laminate flooring. All wooden and laminate floors shall be cleaned in accordance with the manufacturer’s directions. PVC and rubberized flooring shall be cleaned and waxed.

Carpets shall be free of spots, dirt, and stains. All other hard flooring shall be free of scuffmarks, heel marks, and discoloration.

1749 sqm - as applicable

SOW 1.4.2

0002 Conference Table and Glass Top (semi-annual;

weekday as scheduled between KO/COR and Contractor)

Clean conference table surface and both sides of the glass top in the VTC conference room located in building 3227 (Room 003A).

Table and glass top shall be free of all film, dirt, smudges, water spots, and other foreign matter

2.5 sqm

SOW 1.4.3

0012 Emergency Cleaning (as needed with

KO/COR

approval)

SOW 1.5

Cleaning services include any work identified in paragraph 1.5 of the SOW.

The Contractor shall respond within 2 hours, if practicable. The Contractor shall restore the affected area to its normal state of cleanliness and appearance.

1749 sqm / plus additional 46 sqm if required

Total of 1795 sqm – as applicable

On-Call Cleaning Services (as needed with

KO/COR

approval)

Cleaning services may consist of a variety of the cleaning services described in the Statement of Work (SOW).

The cleaning task(s) performed shall conform with applicable services listed in the SOW.

1749 sqm / plus additional 46 sqm if required

Total of 1795 sqm – as applicable

SOW 1.6

Building 3228

PO Service Item Description Standard Square Meters Routine Cleaning Tasks

0003 Vacuuming (three times per week – MO, WE, FR, excluding US

Vacuum all area rugs, hallway carpet runners, and upholstered furniture, windowsills, restroom facilities, entryways, common areas, and storage closets to remove all dust, debris, cobwebs, and visible particles including edges of carpets and baseboards and spot clean stains as needed with chemical cleaner

Vacuum with a beater brush/crevice hose type machine with a filtration system which minimizes airborne dust particles, (ideally a HEPA filter vacuum). Carpeted areas shall be free of visible litter, dust, and soil.

199 sqm

0003 Hard Floor Cleaning (three times per week – MO, WE, FR, excluding US and German Holidays)

Dry sweep/mop and wet mop all floor surfaces to include but not limited to ceramic, tile, and vinyl with appropriate chemical cleaner.

All common areas must be cleaned to the same standard; free of boot marks, streaks, swirl marks, detergent residue, soil, and foreign debris.

199 sqm

0003 Trash Removal (three times per week – MO, WE, FR, excluding US and German Holidays) / Recycling Waste - once a week

SOW 1.3.5 /

1.3.5.1

Outside Ashtrays – once a week

SOW 1.3.5.2

Empty all trash/waste receptacles from all offices, common areas and restrooms and remove all trash from inside and outside the facility. Replace liner in each trash receptacle. Removal includes any accumulated full bags that are no longer in the waste baskets.

Provide and replace at each visit, 100% recycled trash can liners. Ashtrays shall be free of smoking materials.

Rooms – 8 ea.

Outside Ashtray – 1 ea.

0003 Restrooms toilets, showers, and descale toilet bowls, urinals, and fixtures to remove any accumulated hard deposits. Empty female trash receptacles and replace with clean can liner. In addition, clean all hard surface floors, and remove trash as prescribed above. Furnish restroom supplies as required.

Clean with materials that comply with the environmental standards of Germany. Maintain minimum restroom supply levels. After cleaning, the restroom surfaces shall be free from streaks, stains, scale, scum urine deposits, mineral deposits, and rust stains.

Toilets – 3 ea.

Sinks – 3 ea.

Urinals – 1 ea.

0003 Spot

(daily as needed, excluding US and German Holidays)

Cleaning walls, partitions, handrails, brass hardware, and door trim, etc. to be free of smudges, fingerprints, streaks, spots, soil, oil, grease, graffiti, and discoloration.

Clean with materials that comply with the environmental standards of Germany.

Use cloth with cleaner to remove

199 sqm

0003 Water weekly, TUE & THU, excluding US and German Holidays)

Water Coolers – clean and disinfect all surfaces to include the reservoir. Twice weekly.

Clean with materials that comply with

Germany.

Use cloth with cleaner to remove

1 ea.

SOW 1.3.9

0003 Radiators (once monthly, Clean surfaces to be free from dirt, dust, sediment, spider webs and stains.

Free of all dirt, dust, sediment, spider webs, and stains.

12 ea.

2nd WED, excluding US

SOW 1.3.10

0003 Interior Glass / once monthly (WED, excluding US and German Holidays)

Removal of fingerprints or smears on interior windows, glass doors, display cases, directory boards, and mirrors.

Clean with materials that comply with the environmental standards of Germany.

Use cloth with cleaner to remove

14 ea.

Periodic Cleaning Tasks

0004 Clean Interior & Exterior Windows (semi-annual;

weekday as scheduled between KO/COR and Contractor)

Clean interior and exterior portion of the windows (both sides of the glass) to include frames, casings, folds, sills, and glass surfaces.

Clean all windows with appropriate cleaner to streak free as weather permits, including wiping off sills, inside and outside.

Contractor employees shall utilize proper safety equipment when cleaning windows on the second and third floors.

14 ea.

0004 Floor

(semi-annual;

weekend as scheduled between KO/COR and Contractor)

Clean and maintain PVC, rubberized, natural stone, ceramic, carpet, wooden, and laminate flooring. All wooden and laminate floors shall be cleaned in accordance with the manufacturer’s directions. PVC and rubberized flooring shall be cleaned and waxed.

Carpets shall be free of soil and stains.

All other hard flooring shall be free of scuffmarks, heel marks, and

199 sqm – as applicable

0005 Awning (annually;

weekend as scheduled between KO/COR and Contractor)

Clean awning to include frames, bearer, casing, and glass surface on building 3228

Awning shall be free of film, dirt smudges, water spots, and other foreign matter.

12 sqm

SOW 1.4.4

0012 Emergency Cleaning (as needed with

KO/COR

approval)

SOW 1.5

Cleaning services include any work identified in paragraph 1.5 of the SOW.

The Contractor shall respond within 2 hours, if practicable. The Contractor shall restore the affected area to its normal state of cleanliness and appearance.

0012 On-Call

Services (as needed with

KO/COR

approval)

Cleaning services may consist of a variety of the cleaning services described in the Statement of Work (PWS).

The cleaning task(s) performed shall conform with applicable services listed in the SOW.

Building 3229: Basement, 1st Floor, 2nd Floor, 3rd Floor

PO Service Item Description Standard Square Meters

0006 Vacuuming (three times per week – MO, WE, FR, excluding US

Vacuum all area rugs, hallway carpet runners, and upholstered furniture, windowsills, restroom facilities, entryways, common areas, and storage closets to remove all dust, debris, cobwebs, and visible particles including edges of carpets and baseboards and spot clean stains as needed with chemical cleaner

Vacuum with a beater brush/crevice hose type machine with a filtration system which minimizes airborne dust particles, (ideally a HEPA filter vacuum). Carpeted areas shall be free of visible litter, dust, and soil.

1009 sqm

0006 Hard Floor Cleaning (three times per week –

MO, WE, FR,

excluding US and German Holidays)

Dry sweep/mop and wet mop all floor surfaces to include but not limited to ceramic, tile, and vinyl with appropriate chemical cleaner.

All common areas must be cleaned to the same standard; free of boot marks, streaks, swirl marks, detergent residue, 1009 sqm

0006 Trash Removal (three times per week –

MO, WE, FR,

excluding US and German Holidays) / Recycling Waste - once a week

Empty all trash/waste receptacles from all offices, common areas and restrooms and remove all trash from inside and outside the facility. Replace liner in each trash receptacle. Removal includes any accumulated full bags that are no longer in the waste baskets.

Provide and replace at each visit, 100% recycled trash can liners. Ashtrays shall

Rooms – 33 ea.

Outside Ashtrays – 2 ea.

Outside Ashtrays – once a week

SOW 1.3.5.2

0006 Restrooms toilets, showers, and descale toilet bowls, urinals, and fixtures to remove any accumulated hard deposits. Empty female trash receptacles and replace with clean can liner. In addition, clean all hard surface floors, and remove trash as prescribed above. Furnish restroom supplies as required.

Clean with materials that comply with the environmental standards of Germany. Maintain minimum restroom supply levels. After cleaning, the restroom surfaces shall be free from streaks, stains, scale, scum urine deposits, mineral deposits, and rust stains.

Toilets – 8 ea.

Sinks – 9 ea.

Urinals – 4 ea.

Shower – 1 ea.

0006 Spot Cleaning (daily as needed, excluding US and German Holidays)

Cleaning walls, partitions, handrails, brass hardware, and door trim, etc. to be free of smudges, fingerprints, streaks, spots, soil, oil, grease, graffiti, and discoloration.

Clean with materials that comply with the environmental standards of Germany.

Use cloth with cleaner to remove

1009 sqm

0006 Low Dusting / once per month (MO, excluding US and German Holidays)

SOW 1.3.8.2

High Dusting /

Dust all surfaces, including chairs, desks, cabinets, furniture, windowsills, blinds, to include mini blinds baseboards, woodwork, HVAC vents, light fixture lens, or any surface where dust may collect and is visible.

Dusting with a damp/chemical treated cloth is required. Dust, lint, litter, and dry soil shall be removed after cleaning.

Room 205 and 303 only /

Total of 85 sqm

0006 Kitchen Cleaning

- Sweep & mop

(three times per week, MO, WE, FR, excluding US and German Holidays)

- Trash removal & surface cleaning (three times per week, MO, WE, Fr, excluding US and German Holidays)

Hard floor cleaning and trash removal as listed above, in addition to wiping down kitchen common areas to be free of grease, stains, dust, and other residue.

All common area must be cleaned to the same standard and kitchen surfaces shall be free of grease, stains, dust, and other residue.

1 ea. – 6 sqm

0006 Water weekly, TUE & THU, excluding US and German Holidays)

Water Coolers – clean and disinfect all surfaces to include the reservoir. Twice weekly.

Clean with materials that comply with

0006 Radiators

Clean surfaces to be free from dirt, dust, sediment, spider webs and stains.

Free of all dirt, dust, sediment, spider webs, and stains.

60 ea.

2nd WED, excluding US and German

0006 Interior Glass

(WED, excluding US and German Holidays)

Removal of fingerprints or smears on interior windows, glass doors, display cases, directory boards, and mirrors.

Clean with materials that comply with the environmental standards of Germany.

Use cloth with cleaner to remove

104 ea.

0007 Clean Interior

& Exterior Windows (semi-annual;

weekday as scheduled between KO/COR and Contractor)

Clean interior and exterior portion of the windows (both sides of the glass) to include frames, casings, folds, sills, and glass surfaces.

Clean all windows with appropriate cleaner to streak free as weather permits, including wiping off sills, inside and outside.

Contractor employees shall utilize proper safety equipment when cleaning windows on the second and third floors.

104 ea.

SOW 1.4.1

0007 Floor Maintenance (semi-annual;

weekend as scheduled between KO/COR and Contractor)

Clean and maintain PVC, rubberized, natural stone, ceramic, carpet, wooden, and laminate flooring. All wooden and laminate floors shall be cleaned in accordance with the manufacturer’s directions. PVC and rubberized flooring shall be cleaned and waxed.

Carpets shall be free of soil and stains.

All other hard flooring shall be free of scuffmarks, heel marks, and

1009 sqm – as applicable

0012 Emergency Cleaning (as needed with

KO/COR

approval)

Cleaning services include any work identified in paragraph 1.5 of the SOW.

The Contractor shall respond within 2 hours, if practicable. The Contractor shall restore the affected area to its normal state of cleanliness and

SOW 1.5

Services (as needed with

KO/COR

approval)

Cleaning services may consist of a variety of the cleaning services described in the Statement of Work (SOW).

The cleaning task(s) performed shall conform with applicable services listed

Building 3230: 1st Floor, 2nd Floor

PO Service Item Description Standard Square Meters

0008 Vacuuming (three times per week – MO, WE, FR, excluding US

Vacuum all area rugs, hallway carpet runners, and upholstered furniture, windowsills, restroom facilities, entryways, common areas, and storage closets to remove all dust, debris, cobwebs, and visible particles including edges of carpets and baseboards and spot clean stains as needed with chemical cleaner

Vacuum with a beater brush/crevice hose type machine with a filtration system which minimizes airborne dust particles, (ideally a HEPA filter vacuum). Carpeted areas shall be free of visible litter, dust, and soil.

686 sqm

0008 Hard Floor Cleaning (three times per week – MO, WE, FR, excluding US and German Holidays)

Dry sweep/mop and wet mop all floor surfaces to include but not limited to ceramic, tile, and vinyl with appropriate chemical cleaner.

All common areas must be cleaned to the same standard; free of boot marks, streaks, swirl marks, detergent residue, 686 sqm

0008 Trash Removal (three times per week – MO, WE, FR, excluding US and German Holidays) / Recycling Waste - once a week

Empty all trash/waste receptacles from all offices, common areas and restrooms and remove all trash from inside and outside the facility. Replace liner in each trash receptacle. Removal includes any accumulated full bags that are no longer in the waste baskets.

Provide and replace at each visit, 100% recycled trash can liners. Ashtrays shall

Room – 15 ea.

0008 Restrooms toilets, showers, and descale toilet bowls, urinals, and fixtures to remove any accumulated hard deposits. Empty female trash receptacles and replace with clean can liner. In addition, clean all hard surface floors, and remove trash as prescribed above. Furnish restroom supplies as required.

Clean with materials that comply with the environmental standards of Germany. Maintain minimum restroom supply levels. After cleaning, the restroom surfaces shall be free from streaks, stains, scale, scum urine deposits, mineral deposits, and rust stains.

Toilets – 10 ea.

Sinks – 11 ea.

Urinals – 5 ea.

0008 Spot

(daily as needed, excluding US and German Holidays)

Cleaning walls, partitions, handrails, brass hardware, and door trim, etc. to be free of smudges, fingerprints, streaks, spots, soil, oil, grease, graffiti, and discoloration.

Clean with materials that comply with the environmental standards of Germany.

Use cloth with cleaner to remove

686 sqm

0008 Low Dusting / once per month (MO, excluding US and German Holidays)

SOW 1.3.8.2

High Dusting / once a year

SOW 1.3.8.1

Dust all surfaces, including chairs, desks, cabinets, furniture, windowsills, blinds, to include mini blinds baseboards, woodwork, HVAC vents, light fixture lens, or any surface where dust may collect and is visible.

Dusting with a damp/chemical treated cloth is required. Dust, lint, litter, and dry soil shall be removed after cleaning.

Room 110 only / 32 sqm

0008 Water weekly, TUE & THU, excluding US and German Holidays)

Water Coolers – clean and disinfect all surfaces to include the reservoir. Twice weekly.

Clean with materials that comply with the environmental standards of Germany.

Use cloth with cleaner to remove

0008 Radiators

Clean surfaces to be free from dirt, dust, sediment, spider webs and stains.

Free of all dirt, dust, sediment, spider webs, and stains.

27 ea.

2nd WED, excluding US

0008 Interior Glass

(WED, excluding US and German Holidays)

Removal of fingerprints or smears on interior windows, glass doors, display cases, directory boards, and mirrors.

Clean with materials that comply with

39 ea.

0009 Clean Interior and Exterior Windows (semi-annual;

weekday as scheduled between KO/COR and Contractor)

Clean interior and exterior portion of the windows (both sides of the glass) to include frames, casings, folds, sills, and glass surfaces.

Clean all windows with appropriate cleaner to streak free as weather permits, including wiping off sills, inside and outside.

Contractor employees shall utilize proper safety equipment when cleaning windows on the second and third floors.

39 ea.

0009 Floor

(semi-annual;

weekend as scheduled between KO/COR and Contractor)

Clean and maintain PVC, rubberized, natural stone, ceramic, carpet, wooden, and laminate flooring. All wooden and laminate floors shall be cleaned in accordance with the manufacturer’s directions. PVC and rubberized flooring shall be cleaned and waxed.

Carpets shall be free of soil and stains.

All other hard flooring shall be free of scuffmarks, heel marks, and

686 sqm – as applicable needed with

KO/COR

approval)

Cleaning services include any work identified in paragraph 1.5 of the SOW.

The Contractor shall respond within 2 hours, if practicable. The Contractor shall restore the affected area to its normal state of cleanliness and

Services (as needed with

KO/COR

approval)

Cleaning services may consist of a variety of the cleaning services described in the Statement of Work (SOW).

The cleaning task(s) performed shall conform with applicable services listed

Normal Operations / Base Year

Building 3209: 3rd Floor

PO Service Item Description Standard Square Meters Routine Cleaning Tasks

0010 Vacuuming (three times per week – MO, WE, FR, excluding US

Vacuum all area rugs, hallway carpet runners, and upholstered furniture, windowsills, restroom facilities, entryways, common areas, and storage closets to remove all dust, debris, cobwebs, and visible particles including edges of carpets and baseboards and spot clean stains as needed with chemical cleaner

Vacuum with a beater brush/crevice hose type machine with a filtration system which minimizes airborne dust particles, (ideally a HEPA filter vacuum). Carpeted areas shall be free of visible litter, dust, and soil.

847 sqm

0010 Hard Floor Cleaning (three times per week –

MO, WE, FR,

excluding US and German Holidays)

Dry sweep/mop and wet mop all floor surfaces to include but not limited to ceramic, tile, and vinyl with appropriate chemical cleaner.

All common areas must be cleaned to the same standard; free of boot marks, streaks, swirl marks, detergent residue, soil, and foreign debris.

847 sqm

0010 Trash Removal (three times per week –

MO, WE, FR,

excluding US and German Holidays) / Recycling Waste - once a week

Empty all trash/waste receptacles from all offices, common areas and restrooms and remove all trash from inside and outside the facility. Replace liner in each trash receptacle. Removal includes any accumulated full bags that are no longer in the waste baskets.

Provide and replace at each visit, 100% recycled trash can liners.

Ashtrays shall be free of smoking materials.

Rooms – 21 ea.

0010 Restrooms toilets, showers, and descale toilet bowls, urinals, and fixtures to remove any accumulated hard deposits. Empty female trash receptacles and replace with clean can liner. In addition, clean all hard surface floors, and remove trash as prescribed above. Furnish restroom supplies as required.

Clean with materials that comply with the environmental standards of Germany. Maintain minimum restroom supply levels. After cleaning, the restroom surfaces shall be free from streaks, stains, scale, scum urine deposits, mineral deposits, and rust stains.

Toilets – 11 ea.

Sinks – 21 ea.

Urinals – 3 ea.

0010 Spot Cleaning (daily as needed, excluding US and German Holidays)

Cleaning walls, partitions, handrails, brass hardware, and door trim, etc. to be free of smudges, fingerprints, streaks, spots, soil, oil, grease, graffiti, and discoloration.

Clean with materials that comply with

847 sqm

0010 Low Dusting / once per month (MO, excluding US and German Holidays)

SOW 1.3.8.2

High Dusting /

Dust all surfaces, including chairs, desks, cabinets, furniture, windowsills, blinds, to include mini blinds baseboards, woodwork, HVAC vents, light fixture lens, or any surface where dust may collect and is visible.

Dusting with a damp/chemical treated cloth is required. Dust, lint, litter, and dry soil shall be removed after cleaning.

Room 301 and 303 only /

Total of 54 sqm

0010 Kitchen Cleaning

- Sweep & mop

(three times per week, MO, WE, FR excluding US and German Holidays)

- Trash removal & surface cleaning (three times per week, MO, WE, FR, excluding US and German Holidays)

Hard floor cleaning and trash removal as listed above, in addition to wiping down kitchen common areas to be free of grease, stains, dust, and other residue.

All common area must be cleaned to the same standard and kitchen surfaces shall be free of grease, stains, dust, and other residue.

1 ea. – 26 sqm

0010 Water Coolers (twice weekly, TUE & THU, excluding US and German Holidays)

Water Coolers – clean and disinfect all surfaces to include the reservoir. Twice weekly.

Clean with materials that comply with

0010 Radiators clean surfaces to be free from dirt, dust, sediment, spider webs and stains.

Free of all dirt, dust, sediment, spider webs, and stains.

21 ea.

2nd WED, excluding US and

German Holidays)

0010 Interior Glass

(WED, excluding US and German Holidays)

Removal of fingerprints or smears on interior windows, glass doors, display cases, directory boards, and mirrors.

Clean with materials that comply with the environmental standards of Germany.

Use cloth with cleaner to remove

21 ea.

0011 Clean Interior & Exterior Windows (semi-annual;

weekday as scheduled between KO/COR and Contractor)

Clean interior and exterior portion of the windows (both sides of the glass) to include frames, casings, folds, sills, and glass surfaces.

Clean all windows with appropriate cleaner to streak free as weather permits, including wiping off sills, inside and outside.

Contractor employees shall utilize proper safety equipment when cleaning windows on the second and third floors.

21 ea.

SOW 1.4.1

0011 Floor Maintenance (semi-annual;

weekend as scheduled between KO/COR and Contractor)

Clean and maintain PVC, rubberized, natural stone, ceramic, carpet, wooden, and laminate flooring. All wooden and laminate floors shall be cleaned in accordance with the manufacturer’s directions. PVC and rubberized flooring shall be cleaned and waxed.

Carpets shall be free of soil and stains.

All other hard flooring shall be free of scuffmarks, heel marks, and

847 sqm – as applicable needed with

KO/COR

approval)

Cleaning services include any work identified in paragraph 1.5 of the SOW.

The Contractor shall respond within 2 hours, if practicable. The Contractor shall restore the affected area to its normal state of cleanliness and

Services (as needed with

KO/COR

approval)

Cleaning services may consist of a variety of the cleaning services described in the Statement of Work (SOW).

The cleaning task(s) performed shall conform with applicable services listed

PERFORMANCE REQUIREMENTS SUMMARY (PRS)
PERFORMANCE REQUIREMENTS SUMMARY (PRS)
PERFORMANCE REQUIREMENTS SUMMARY (PRS)
PERFORMANCE REQUIREMENTS SUMMARY (PRS)
PERFORMANCE REQUIREMENTS SUMMARY (PRS)

File details come from the government source that posted it. Updated .