Attachment I-21 (Workload Data).xlsx

XLSX spreadsheet 149 KB Posted Oct 27, 2022

Attached to: Request for Proposal (RFP) NASA Transformational Shared Services (NTSS) Federal contract opportunity
Solicitation number: 80NSSC23R0001
Issued by: National Aeronautics and Space Administration Shared Services Center

About this file

Written by GovTribe AI · Dec 30, 2023

This is a request for proposal for NASA's Transformational Shared Services contract. The solicitation seeks proposals to provide a broad range of functional services including financial management, human resources, procurement, agency business services, and intelligent automation services to NASA's Shared Services Center. Services will include accounts payable and receivable processing, travel management, grants administration, payroll processing, training support, and more. Offerors should propose fixed prices for transactional and labor services utilizing the provided rate templates and definitions. The workload data attachment provides historical transaction volumes to help develop pricing. The potential value is unspecified with an estimated period of performance through September 2028. Proposals are due by February 15, 2023 with award anticipated by September 30, 2023. The NAICS code is 541611 and the small business size standard is $21.5M.

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Other files for this federal contract opportunity

Other files attached to Request for Proposal (RFP) NASA Transformational Shared Services (NTSS), newest first.
File	Type	Posted
Section III - Instructions to Offerors Amendment 00009.pdf	PDF	Dec 5, 2022
80NSSC23R0001 NASAs Response to Industry Questions Amendment 00009.xlsx	XLSX spreadsheet	Dec 5, 2022
80NSSC23R0001 SF30 Amendment 00009.pdf	PDF	Dec 5, 2022
Attachment I-28 (Pricing Template) Amendment 00008.xlsx	XLSX spreadsheet	Dec 1, 2022
80NSSC23R0001 NASAs Response to Industry Questions Amendment 00005.pdf	PDF	Nov 21, 2022
80NSSC23R0001 SF30 Amendment 00005.pdf	PDF	Nov 21, 2022
Section III - Instructions to Offerors Amendment 00004.pdf	PDF	Nov 18, 2022
Section III - Instructions to Offerors Amendment 00003.pdf	PDF	Nov 17, 2022
80NSSC23R0001 NASAs Response to Industry Questions Amendment 00002.xlsx	XLSX spreadsheet	Nov 16, 2022
Attachment I-02 Data Requirements Description (DRD) Amendment 00002.pdf	PDF	Nov 16, 2022
Attachment I-01 (PWS) Amendment 00002.pdf	PDF	Nov 16, 2022
Attachment I-03 (PRS) Amendment 00001.pdf	PDF	Nov 10, 2022
80NSSC23R0001 NASAs Response to Industry Questions.xlsx	XLSX spreadsheet	Nov 10, 2022
Section III - Instructions to Offerors Amendment 00001.pdf	PDF	Nov 10, 2022
Attachment I-28 (Pricing Template) Amendment 00001.xlsx	XLSX spreadsheet	Nov 10, 2022
eLibrary General 2.zip	ZIP file	Nov 10, 2022
eLibrary General.zip	ZIP file	Oct 27, 2022
Attachment I-27 (Personal Identity Verification Card Issuance Procedures).pdf	PDF	Oct 27, 2022
Attachment I-20 (Definitions).pdf	PDF	Oct 27, 2022
Attachment I-19 (Acronyms).pdf	PDF	Oct 27, 2022
Attachment I-11 (IT Seat and Asset Plan).pdf	PDF	Oct 27, 2022
Attachment I-06 (Subcontracting Plan).pdf	PDF	Oct 27, 2022
eLibrary 3.9 ABS.zip	ZIP file	Oct 27, 2022
eLibrary 3.1 FM 1.zip	ZIP file	Oct 27, 2022
Section IV - Evaluation Factors for Award.pdf	PDF	Oct 27, 2022
Section III - Attachment 2 Requirements Traceability Matrix Template.xlsx	XLSX spreadsheet	Oct 27, 2022
Attachment I-26 3 (Business Rules-HR).pdf	PDF	Oct 27, 2022
Attachment I-26 2 (Business Rules-FM).pdf	PDF	Oct 27, 2022
Attachment I-22 (References).xlsx	XLSX spreadsheet	Oct 27, 2022
Attachment I-16 (Phase-in Plan).pdf	PDF	Oct 27, 2022
Attachment I-04 (Award Term Option Plan).pdf	PDF	Oct 27, 2022
Attachment I-03 (PRS).pdf	PDF	Oct 27, 2022
Attachment I-01 (PWS).pdf	PDF	Oct 27, 2022
eLibrary 3.10 Enterprise Services.zip	ZIP file	Oct 27, 2022
Section III - Attachment 1 RFP Questions Template.xlsx	XLSX spreadsheet	Oct 27, 2022
Attachment I-02 (Data Requirements Description (DRD)).pdf	PDF	Oct 27, 2022
eLibrary 3.3 PR.zip	ZIP file	Oct 27, 2022
eLibrary 3.1 FM 4.zip	ZIP file	Oct 27, 2022
eLibrary 3.1 FM 3.zip	ZIP file	Oct 27, 2022
eLibrary 3.1 FM 2.zip	ZIP file	Oct 27, 2022
Section III - Instructions to Offerors.pdf	PDF	Oct 27, 2022
Section II - Representations and Certifications .pdf	PDF	Oct 27, 2022
Attachment I-29 (DEIA Plan).pdf	PDF	Oct 27, 2022
Attachment I-26 1 (Business Rule-PMO).pdf	PDF	Oct 27, 2022
Attachment I-25 (IT Systems and Applications).xlsx	XLSX spreadsheet	Oct 27, 2022
Attachment I-24 (GFP and GFE).pdf	PDF	Oct 27, 2022
Attachment I-18 (Staffing Profile).xlsx	XLSX spreadsheet	Oct 27, 2022
Attachment I-17 (Transactional Service Definitions).pdf	PDF	Oct 27, 2022
Attachment I-14 (CLINs).xlsx	XLSX spreadsheet	Oct 27, 2022
Attachment I-13 (Rates).xlsx	XLSX spreadsheet	Oct 27, 2022

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Workload Data NSSC NTSS: Workload Data

Workload data is presented by functional area. Each service is identified as a Level of Effort (LOE) service or a Fixed Unit Price (FUP) service. For FUP services, the billable transaction is identified in bold and will match the Pricing Template (Attachment I-28). Additional workload data is provided when possible. These actions are either a component of the billable transaction or a secondary action required to perform the service. A component action is an action that rolls into the totals provided in the billable transaction for a service. Components may represent a variety in the type of billable transaction or an additional requirement for a portion of the billable transactions. A secondary action is work critical to providing a service that does not result in a billable transaction. The cost for these actions should be rolled into the price proposed for completing billable transactions. Help tickets elevated to Level Two are secondary actions. The cost of supporting Help Tickets at Level Two should be rolled into the transaction cost/LOE for that particular service. Level Two to workload information is provided in the Level 2 tab. Not every action has been quantified in the workload data. The comprehensive definition of the scope of work is in the PWS, Service Delivery Guides, and other references.

NTSS 80NSSC23R0001 Attachment I-21

&A &P

SSA

PWS Section	Workload Description	Fixed Unit Price (FUP) / Level of Effort (LOE)	Unit of Measure	FY 19 Count	FY 20 Count	FY 21 Count	Utilization to use for RFP Purposes per Contract Year
2	Shared Services Administration	LOE

2.2	Records Management	New Document Generation	149	690	418	400
		Audits	2	4	4	4
		Records Transferred (boxes)	17	13	0	15

2.5	Workload Data Report/Performance Metrics	Weekly Status Reviews (frequency changed to Biweekly in FY21)	52	52	26	26
		Management Reviews	2	2	2	2
		Performance and Utilization Reports	12	12	12	12

2.17 Customer Satisfaction Unique Surveys deployed and analyzed 25 30 35 30

Level 2 Tickets for all Functional Areas	Level 2 Tickets are a Secondary Task for FUP Transactional Services	Total Tickets elevated to L2/ per year Total	55,718	55,648	42,101	39,996
		Financial Management	10,948	8,310	6,223	5,912
		Human Resources	31,973	37,159	28,542	27,115
		Procurement Services	12,713	10,132	7,318	6,952
		Other	84	47	18	17

2.29.2	Knowledge Articles
		Knowledge Articles are a Secondary Task for FUP Transactional Services	Financial Management	156
			Human Resources	313
			Procurement Services	133

NTSS 80NSSC23R0001 Attachment I-21

&A &P

PWS Section	Workload Description	Fixed Unit Price (FUP) / Level of Effort (LOE)	Unit of Measure	FY 19 Count	FY 20 Count	FY 21 Count	Utilization to use for RFP Purposes per Contract Year
3.1	Financial Management (3.1)

3.1.1 Accounts Payable FUP Invoices/Year 71,631 67,911 65,662 68,401

3.1.1.1	Contracts, Purchase Cards, Simplified Acquisitions, Travel and Other Payables	Component	3 way matches	60,893	59,612	58,271	59,592
		Component	Reversals	1,597	1,882	1,673	1,717
		Component	Interest and Penalty Payments	1,861	261	236	250
		Component	FI Invoices (non-PO)	4,625	3,724	3,610	3,986
		Component	Charge Card Payments (Purchase Cards, IBA's, CBAs)	2,655	2,432	1,872	2,320
		Secondary	Invoice Rejections	3,406	3,060	3,349	3,272
		Secondary	Cancelled Payment Inquiries	82	77	91	83
		Secondary	IPACs	14,724	16,023	15,258	15,335
		Secondary	Over-payment / Disbursement Errors	125	69	190	128
		Secondary	1099s	4,387	3,937	4,160	4,161
		Secondary	AP Payment Metric Reports Monthly	132	132	132	132
		Secondary	Interest Paid and Discounts Earned Metric Reports	132	132	132	132
		Secondary	Continuous Monitoring Program (CMP) Reports - AP monthly	1,208	1,208	1,208	1,208
		Secondary	International Transactions Reports	4	4	4	4
		Secondary	Internal/External Audit Samples - AP	333	674	456	488
		Secondary	GSA Transportation Audit invoices	1,500	1,500	1,500	1,500
3.1.1.2	Grant/Advance/Standard Form (SF) 425 Payables	Secondary	425 Payables - Total	79,113	77,346	79,455	78,638
		Secondary	425 Payables - Requiring Intervention	219	105	526	200

3.1.2	Accounts Receivable	FUP	Total Collections and Billings/Year	37,440	36,151	35,489	36,360
	Donations, Rebates, Deposit Fund, Jury Duty, Workers Comp Reimbursement, Cancelled Funds, HQ Book Sales, Refunds to Misc. Receipts, Restitution, Settlements	Component	AR Non-IPAC Collections	5,463	5,425	6,266	5,718
		Component	IPACs	8,754	9,048	8,812	8,871
		Component	Allowance for Bad Debt	433	435	291	386
		Component	Reimbursable Advances	2,862	2,477	1,420	2,253
		Component	New Receivables - Reimbursable Billing	13,880	13,934	13,349	13,721
		Component	New Receivables - Direct Bills of Collection	5,707	4,438	5,088	5,078
		Component	New Receivables - Debt Waiver Packages	11	29	39	26
		Component	New Receivables - Write Offs	330	365	224	306
		Secondary	Funded and Unfunded Leave Source entries	143	100	167	137
	Drop in FY21 would be attributed in the drop in Travel due to COVID Restrictions.	Secondary	Travel BOCs $75 and under	130	148	58	112
	There were no installment payment plans in FY19 and FY20 due to the availability for employees to establish recurring payment plans in pay.gov. This process changed in FY20 eliminating that capability. NSSC established the Personal Financial Statements and approval process in FY21.	Secondary	Installment Payment Plan Package Preparation (Personal Financial Statement form) and routing	0	0	2	1
	Debt Hearing process created in FY19/20.	Secondary	Debt Hearing Package Preparation and routing	0	0	1	0
		Secondary	Continuous Monitoring Program (CMP) Control Activities (Monthly & Quarterly Reports for AR)	133	133	140	135
	There were no installment payment plans in FY19 and FY20 due to the availability for employees to establish recurring payment plans in pay.gov. This process changed in FY20 eliminating that capability. For employees who wish to establish recurring payments (i.e. rent or installment payment plan recurring payments, etc.), they have to submit an ACH so the contractor can route for approval and establish in the pay.gov system.	Secondary	Establish Pay.gov Installment Plans	0	32	54	29
		Secondary	Receivables Due from the Public Reports (Treasury Report on Receivables)	136	136	136	136
		Secondary	Cost and Bill Breakdowns (Monthly Analysis Preliminary Billing Reports, etc. for each Center related to reimbursable billing)	132	132	132	132
		Secondary	Friendly Reminders	223	214	465	301
		Secondary	Dunning Research for each Center	132	132	132	132
		Secondary	Returned Collections (5515)	38	38	57	44
		Secondary	AR Transferred to Treasury for Cross servicing	52	59	153	88
		Secondary	Misc. Receipt Journals Vouchers	2,335	2,213	1,933	2,160
		Secondary	Salary Offsets	74	84	39	66
		Secondary	Internal/External Audit Samples-AR	72	228	51	117
		Secondary	Reversals	1,470	1,090	951	1,170
		Secondary	W9s	27	41	18	29

3.1.3 Reserved

3.1.4	Agency Fund Balance with Treasury (FBWT) and Financial Management Service (FMS) 224/Reconciliation and Reporting	FUP	Total of AP Payments, Travel Payments and AR Collections/Year	146,095	114,256*	87,971*	120,000
		Component	Total of AP Payments, Travel Payments and AR Collections/Year	146,095	114,256*	87,971*	120,000
		Secondary	Accounting System and Treasury Reports (set of reports run daily for each ALC each business day)	2,849	2,849	2,849	2,849
		Secondary	Statement of Difference Spreadsheets (one per ALC per business day)	2,849	2,849	2,849	2,849
		Secondary	FMS 224 Packages (External – one per ALC per month)	132	132	132	132
		Secondary	CMP Reports - FBwT	660	660	528	528
		Secondary	Internal/External Audit Samples - FBWT	18	88	668	258

3.1.5 Travel Services

3.1.5.1	Domestic Travel Payments	FUP	Number of Travel vouchers processed/year	52,975	30,614	8,207	34,050
		Component	Number of Travel vouchers processed/year	50,004	28,244*	6,237*	32000*
		Component	Number of Domestic Voucher Audits (includes statistical sample of domestic vouchers under $2,500 and all domestic vouchers $2,500 and over)	2,971	2,370*	1,970*	2,050
		Secondary	Payment Proposal (Traveler)	1,838	1,581	1,330	1,583
		Secondary	Payment Proposals (IBA)	1,448	1,522	1,289	1,420
		Secondary	Management Review Status Report (Status of Domestic Metrics Audit)	52	52	52	52
		Secondary	Payment Disputes	15	13	7	10
		Secondary	Over Payments resulting in Bills of Collections (Includes Domestic, Foreign & ETDY)	149	128	68	100
		Secondary	Travel Advances	17	3	3	5
		Secondary	Un-liquidated Obligations	132	132	132	132
		Secondary	Agency Travel Reports including Officials In Charge (annual), Quarterly Premium Class Travel and Final, Travel Information Profile Report, and Semi-Annual OGE 1353	9	9	9	9
		Secondary	Internal/External Audit Samples - (Total for all Travel Services)	10	24	19	15

3.1.5.2	COS Travel Payments and Claim Forms	FUP	Number of COS Vouchers processed/Year	226	179	241	225
		Component	COS: En route, Miscellaneous Fixed Temporary Quarters, House Hunting Trip	78	54	87	76
		Component	COS: Actual Temporary Quarters, Real Estate, Constructive, & all Other Vouchers	55	35	26	42
		Component	COS: RITA and ITRA	93	90	128	107
		Secondary	Payment Proposals (Includes COS)	150	131	175	152
		Secondary	Rejected Expenses resulting from audits	23	18	24	20
		Secondary	Payment Disputes	2	2	2	2
		Secondary	Bills of Collections due to taxes on 3rd Party Invoices	89	40	43	40
		Secondary	Un-liquidated Obligations	381	340	312	300
		Secondary	Travel Advances	0	0	0	0
		Secondary	Vendor T-Blocks (includes all travel types)	2	2	2	2
		Secondary	FSCATT Open Expired Funds Requests	0	0	0	0
		Secondary	Internal/External Audit Samples - (Total for all Travel Services)	10	24	19	15

3.1.5.3	Foreign Travel Payments	FUP	Number of Foreign Travel vouchers processed/year (with audit)	3,443	1,667*	242*	1200*
		Component	Number of Foreign Travel vouchers processed/year (with audit)	3,443	1,667*	242*	1200*
		Secondary	China Authorizations Report	4	4	4	4
		Secondary	Payment Disputes	0	0	0	0
		Secondary	International Transactions Reports	4	4	4	4
		Secondary	Internal/External Audit Samples - (Total for all Travel Services)	10	24	19	15

3.1.5.4	Extended TDY (ETDY) Travel Services	FUP	Number of ETDY Vouchers processed/Year *Includes PCS/TCS Calculations	1,227	766*	320*	468
		Component	Number of Domestic Travel vouchers processed/year (includes interim expense reports, nested and secondary trips)	1,126	717	235	457
		Component	Number of Foreign Travel vouchers processed/year (with audit) (includes interim expense reports, nested and secondary trips)	101	49	85	11
		Secondary	Taxable ETDY Vouchers	444	366	116	120
		Secondary	Rejected Expenses resulting from audits	0	0	0	0
		Secondary	Payment Disputes	0	0	0	0
		Secondary	Over Payments Taxes Billed	12	8	3	5
		Secondary	Funding Requests	245	153	64	75
		Secondary	Monthly List of Non Taxable ETDY Payments (DOM and FOR)	12	12	12	12
		Secondary	Internal/External Audit Samples - (Total for all Travel Services)	10	24	19	15

3.1.5.6	ETDY Travel Authorization /Voucher	FUP	Number of ETDY Travel Authorization and Voucher	3,343	1,877	625	1,000
3.1.5.6	ETDY Travel Authorization Preparation	SubTotal	Number of ETDY Authorizations Prepared/Year	1,445	751*	286*	333
		Component	Number of Domestic Parent Travel authorizations processed/year	268	255	200	250
		Component	Number of Domestic Nested Travel authorizations processed/year	1,079	484	73	75
		Component	Number of Foreign Parent Travel authorizations processed/year	65	9	13	5
		Component	Number of Foreign Nested Travel authorizations processed/year	33	3	0	3
		Secondary	Officials In Charge Forms	241	230	180	200
		Secondary	PCS/TCS/ETDY Cost Comparison	134	128	100	100
		Secondary	Funding Requests	167	132	107	100
		Secondary	Escalation of TA issues	156	156	156	156
		Secondary	Verbal Ticketing notification	52	52	52	52
		Secondary	Entitlement Counseling Sessions	120	37	38	45
3.1.5.6	ETDY Travel Voucher Preparation	SubTotal	Number of ETDY Vouchers Prepared/Year	1,898	1,125*	339*	667
		Component	Number of Domestic Interim Travel vouchers processed/year	1,000	697	259	500
		Component	Number of Domestic Nested Travel vouchers processed/year	793	421	67	150
		Component	Number of Foreign Interim Travel vouchers processed/year	95	6	12	15
		Component	Number of Foreign Nested Travel vouchers processed/year	10	1	1	2
		Secondary	Escalation of voucher issues	156	156	156	156

3.1.7 Reserved

3.1.8	Permanent Change of Station (PCS) and Temporary Change of Station (TCS) Relocation Support	FUP	Authorizations/Year	67	75	72	70
		Component	Travel Orders Approved	51	37	51	50
		Component	Amended Travel Orders Approved	16	38	21	20
		Secondary	Invoices Reconciled and Approved	52	43	43	52
		Secondary	CBA Reconciliation	12	12	12	12
		Secondary	MoveLINQ Hotfix/Version Upgrades	6	6	6	6
		Secondary	MoveLINQ OCONUS Rate updates	12	12	12	12

3.1.9	Reserved
3.1.10	Reserved
3.1.11	Reserved

3.1.12	NSSC Travel Authorization/Voucher Support	FUP	Authorizations/Year	282	158	6*	100
		Component	Domestic	282	158	6	75
		Component	Foreign	0	0	0	0
		Component	ETDY	0	0	0	0
		Secondary	Cost Comparisons	56	32	1	20

3.1.13 Reserved

*Denote impacts from the COVID-19 Pandemic.

NTSS 80NSSC23R0001 Attachment I-21

&A &P

PWS Section	Workload Description	Fixed Unit Price (FUP) / Level of Effort (LOE)	Unit of Measure	FY 19 Count	FY 20 Count	FY 21 Count	Utilization to use for RFP Purposes per Contract Year
3.2	Human Resources (3.2)

3.2.1 Support to Personnel Programs

3.2.1.1	Drug Testing Administration	FUP	Drug Tests Administered/Year	1,721	1,730	1,817	1,756
		Component	Number of NASA employees randomly tested	1,519	1,572	1,595	1,562
		Component	Number of NASA employees tested for pre-employment testing	179	126	208	171
		Component	Number of NASA employees which follow-up testing is conducted (retests)	22	27	11	20
		Component	Number of NASA employees which Post-Accident or Unsafe Practice testing is conducted	0	5	1	2
		Component	Number of NASA employees which Reasonable-Suspicion testing is conducted	1	0	2	1
		Secondary	NASA Drug Testing Team travels to each random test at Headquarters, Johnson Space Center and Kennedy Space Center (2 x per year).	12	12	12	6
		Secondary	NASA Drug Testing Team travels to each remaining NASA Center (Ames Research Center, Armstrong Flight Research Center, Stennis Space Center, Marshall Space Flight Center, Langley Research Center, Goddard Space Flight Center, and Glen Research Center) once a year for random testing (1 x per year).	7	7	7	7
		Secondary	Random Test Lists Generated	40	40	49	43
		Secondary	Random Test Notifications Sent	1,519	1,572	1,595	1,562
		Secondary	30 Day Notices	636	641	577	618

3.2.1.2	General Employment Inquiries	FUP	Employment Inquiries/Year	856	1,223	762	947
		Component	Number of responses to general employment inquiries/year	853	1,214	762	943
		Component	Number of unsolicited applications received/year	3	9	0	4

3.2.1.3	Adjudication of Position Classification Appeals	FUP	Number of position classification appeals/year	1	1	1	1
		Component	Job Audits / Interviews	1	1	1	1
		Secondary	Recommendations	1	1	1	1

3.2.1.4	Employee Recognition and Awards Processing	FUP	Awards Processed/Year	36,619	15,266	38,313	37,466
		Component	Agency Honor	21,765	1,316	15,633	18,699
		Component	Length of Service	3,390	2,831	3,955	3,673
		Component	Center Honor	4,826	2,253	9,890	7,358
		Component	Center Other	5,294	8,211	8,757	7,026
		Component	Reprints	1,344	655	78	711
		Secondary	Agency awards ceremonies/year	1	1	1	1
		Secondary	Support for Awards Inventory	69	30	113	71
		Secondary	Support to Center/Agency/MSEO awards officer	120	91	218	143

3.2.1.7	Suitability Adjudications	LOE	Suitability Adjudications	2440	2615	1477	2177
			Initial Suitability	652	808	531	664
			Position Upgrades	525	431	248	401
			Reciprocity	794	856	524	725
			Inquiry	469	520	174	388

3.2.2 Reserved

3.2.3 Employee Benefits

3.2.3.1	Benefits Counseling and Processing	FUP	Forms / Counseling per year	7,845	7,581	6,895	7,440
		Component	Number of Forms Processed	7845	7581	6895	7,440
		Secondary	Number of personnel counseled/year	3,918	3,803	3,838	3,853
		Secondary	Duty Station Changes	130	216	253	200
		Secondary	FEGLI Coverage Error/Incontestability	59	56	27	47
		Secondary	Leave Without Pay Packages	456	576	333	455
		Secondary	Return to Duty Counseling	461	487	381	443
		Secondary	Separation Packages	250	234	262	248
		Secondary	Work Schedule Changes	170	264	173	202
		Secondary	Inquiries from OPM	25	25	25	25

3.2.3.2	Retirement Counseling and Processing	FUP	Total Retirement Packages/Estimates each Year	3,681	2,324	2,337	2,781
		Component	Number of retirement packages processed	640	719	601	653
		Component	Number of retirement calculations prepared/year	3,041	1,605	1,736	2,127
		Secondary	Verify Retirement Service Computation Dates	112	126	116	118
		Secondary	Employee Inquiries	1,940	1,912	1,927	1,926
		Secondary	Inquiries from OPM	25	25	25	75

3.2.3.3	On-Boarding/In-processing	FUP	Number of Civil Servant employees published in USAStaffing Onboarding	893	763	960	872
		Component	Employee Onboarding	893	763	960	872

3.2.3.4	Civilian and Military Deposit Processing	FUP	Number of Deposits / Redeposits processed/Year	489	447	599	512
		Component	Deposits	489	447	599	512

3.2.3.5	Administration of Leave Programs	FUP	Leave Programs Requests	236	244	565	495
		Component	ASL/VLTP/VLBP /ELTP/ VLBP/PPL Requests Processed/Year	236	244	565	495
		Secondary	Leave Donations	2089	3299	3100	2829
		Secondary	Inquiries	531	328	275	378

3.2.4 Human Resource Information Systems (HRIS)

3.2.4.5	User Support for all Human Capital Information Systems	LOE	User Support Tasks	1,519	1,716	1,293	2159
			User Account Support	1484	1687	1255	1475
			Internal Systems Support	35	29	38	34
			External Systems Support	No Data	No Data	No Data	650
			Number of External Systems	0	1	1	5
			Number of Internal systems	8	8	8	8

3.2.4.6	Support for the OCHCO Data as a Service (DaaS) and Adhoc Reporting	LOE	Reporting Tasks	225	425	961	537
			Adhoc Reports	59	145	124	109
			Report Maintenance	103	60	175	113
			Run Existing Reports	63	220	662	315

3.2.4.7	HR Website Development & Maintenance	LOE	Website Content Tasks	130	185	105	140
			Routine Website Updates	57	55	61	58
			Expedite Website Updates	15	9	6	10
			Inquiry	6	6	4	5
			Furlough / Pandemic website updates	52	115	34	67
			Number of Websites	4	4	4	4

3.2.5 Personnel Action Processing and Maintenance of Official Employee and Performance Records

3.2.5.1	Maintenance of Official Employee and Performance Records	FUP	OPF Requests/Year	11,540	10,054	10,227	10,607
		Component	Requests (15-day)	11,238	9,773	9,945	10,319
		Secondary	15-day Documents	23,546	22,105	20,250	21,967
		Secondary	15-day Pages	49,749	46,045	44,729	46,841
		Component	Requests (25-day)	302	281	282	288
		Secondary	25-day Documents	16,721	15,838	14,207	15,589
		Secondary	25 Day Pages	28,227	27,374	23,174	26,258
		Secondary	OPF Validations	1,311	399	190	633
		Secondary	Purges / Separations	315	316	297	309

3.2.5.2	Personnel Action Processing	FUP	Number of PAP transactions processed/Year	33,529	25,748	24,283	21,355
		Component	Transactions	33,529	25,748	24,283	21,355
		Secondary	Inquiries	762	688	728	726

3.2.6 Reserved

3.2.7 Reserved

3.2.8 Reserved

3.2.9 Reserved

3.2.10 Reserved

3.2.11	Financial Disclosure Processing	FUP	450, 278, 278-T Forms Processed/Year	11,402	12,040	12,103	11,848
		Component	OGE-450	10,288	10,741	10,697	10,575
		Component	OGE-278E	705	717	777	733
		Component	OGE-278T	408	582	629	540

3.2.12 Reserved

3.2.13 Reserved

3.2.14	Payroll/Time and Attendance Processing	FUP	Pay Periods by Center (11 Centers, 26 Pay Periods)/Year	286	286	286	286
	Payroll/Time and Attendance Processing	Component	Pay Periods by Center (11 Centers, 26 Pay Periods)/Year	286	286	286	286
	Time & Attendance	Secondary	Time and Attendance Reports: Cleanup	858	858	858	858
	Time & Attendance	Secondary	Time and Attendance Reports: Closeout	2,574	2,574	2,288	2,288
	Employee Payroll	Secondary	Payroll Inquiries	4,075	3,594	3,090	3,000
	Employee Payroll	Secondary	Debt Validations	70	73	117	120
	Employee Payroll	Secondary	Forms/Document Processing	1,708	2,036	1,884	2,000
	Payroll Support to Supervisors and Employees	Secondary	Timecard Completion Reports	1,760	1,760	1,760	1,760
	Payroll Support to Supervisors and Employees	Secondary	Leave Documentation	1,032	611	1,200	1,050
	Employee Payroll	Informational	Number of FTE as validated against N2.	18,452	18,283	18,033	18,256

	3.2.15	Classification Services
Note: Work is shared by CS and SP	LOE	Number of Classification Cases Completed Per Year	2234	661	846	831
				New PDs Classified	1261	9	15	12
				PD Edits	956	635	818	803
				Desk Audits	17	17	13	16

	3.2.16	Staffing Services (excludes Pathways, OIG, and ES)
Note: Work is shared by CS and SP	LOE	Number of Staffing Cases Requested Per Year	3153	9504	7817	9029
				Vacancy Requests	764	1498	1311	1405
				Non-Competitive Hires	52	305	139	222
				Additional Selections	No Data	No Data	736	736
				Consultation Requests	No Data	151	165	158
				Inquiries	2337	7550	5466	6508

3.2.17	Re-Investigations	LOE	Number of Re-Investigations	114	143	262	173
			Re-Investigations	114	143	262	173

3.2.18 Reserved

3.2.19 Reserved

3.2.20 Workers' Compensation and Unemployment Compensation

3.2.20.1	Workers' Compensation Program	LOE	New Worker's Comp Cases	354	225	185	255
			Applications/OWCP Cases	53	22	14	30
			Entitlements and Benefits Inquiries (Employees)	79	40	29	49
			Quarterly Chargeback review	4	4	4	4
			CA-1, Notice of Traumatic Injury and Claim for Continuation of Pay, Forms Processed	46	20	9	25
			CA-2, Occupational Disease and Claim for Compensation, Forms Processed	7	2	5	5
			CA-7, Claim for Compensation, Forms Processed	5	13	0	6
			Survivor Death Benefits	0	0	0	0
			Medical Benefits Case Management	160	124	124	136

3.2.20.2	Unemployment Compensation	LOE	New Unemployment Comp Cases and Equifax Inquiries/Year	1,572	248	82	634
			Quarterly Chargeback Review	4	4	4	4
			Equifax Inquiries	1,571	247	81	633
			Update SF 8	1	1	1	1

3.2.21 Senior Executive Services Support

3.2.21.1	Preparation and Distribution of Employee Notices	FUP	Number of employee notifications released/year	19	69	56	48
		Component	Scheduled Notice	9	24	23	19
		Component	Special Request Notice	10	45	33	29
		Secondary	Inquiry	8	6	19	11

3.2.21.2	Development of Information Materials	LOE	Total Information Material Packages/Year	107	125	118	117
			Number of informational packages developed for COTS products/year	72	93	97	87
			Number of graphics and design support requests (To include Name and Door Plates)	37	32	21	30

3.2.21.3	Direct Support for OCHCO Communications	LOE	Number of Annual Communications	No Data	No Data	No Data	200
			Communications	No Data	No Data	No Data	200

3.2.21.4	Support to Surveys and Assessments	LOE	Number of surveys and assessments maintained in the library	5	5	5	5
			Number of survey and assessment tools maintained in library	5	5	5	5
			Number of license renewals/year	15	15	15	15
			Number of requests for new software/year	1	1	0	1
			Number of requests for survey or assessment development assistance/year	15
3
3	3

3.2.22 Training Administration and Purchasing Support

3.2.22.1	Online Course Management	LOE	Number of Hours/Year	1,847	1,732	1,492	1,690
			Deactive Course	1	0	0	0
			Inquiry	46	0	0	15
			New Course - Convert Content	1,094	1,134	1,226	1,151
			New Course - Develop Content	88	0	0	29
			New Course - Upload Only	205	230	142	192
			Update Course - Request Estimate	6	0	0	2
			Update Course Content	408	106	125	213
			Update Course Functionality	0	262	0	87

3.2.22.2	Offsite Training Purchases	FUP	Number of Tasks	9,110	5,799	3,736	6,215
		Component	Off-site Training Purchases	9,110	5,799	3,736	6,215
		Secondary	Data Entry (Not Purchased)	2,717	420	515	1,217
		Secondary	Training Verification	7,924	6,563	4,597	6,361
		Secondary	Modifications to Training Purchase Requests	963	1,595	1,261	1,273
		Secondary	No Cost / Reimbursements / Project Funded	2,854	1,870	1,269	1,998

3.2.22.3	Internal (on-site) Training Purchases Less than $25K	FUP	On-site Training Purchases/Year	401	272	376	350
		Component	Under 25K	401	272	376	350
		Secondary	Modifications to Training Purchase Requests	85	381	138	201

3.2.22.4	Administration and Oversight of the Agency Learning Management System	LOE	Number of standard agency and center training courses/year	5,561	12,770	10,660	9,664
			Number of User Support Requests	3,174	4,335	3,830	3,780
			Number of internal training instances/year (Course Offerings with Post Course Products)	1,333	2,136	1,631	1,700
			SATERN Roster Processing	164	1,868	1,126	1,053
			SATERN Course Management	655	3,983	3,556	2,731
			Number of Adhoc Report requests	235	448	517	400

3.2.23 Senior Executive Services Support

3.2.23.1	Senior Executive Administrative Support	LOE	Number of Support Requests	No Data	No Data	No Data	1 to 3 dedicated WYE
			Number of Support Requests	No Data	No Data	No Data	1 to 3 dedicated WYE

3.2.23.2	SES Appointment Certification Support	FUP	Number of new SES appointments/year	40	60	30	43
		Component	Number of new SES appointments/year	40	60	30	43

3.2.23.3	Presidential Rank Awards	LOE	Number of Nominations	32	0	33	22
			Number of Nominations	32	0	33	22

3.2.24	NSSC Online Content Training Support	LOE	Number of Training Courses Developed	29	14	19	21
			Number of Training Courses Developed	29	14	19	21

NTSS 80NSSC23R0001 Attachment I-21

&A &P

PWS Section	Workload Description	Fixed Unit Price (FUP) / Level of Effort (LOE)	Workload Measure	Unit of Measure	FY 19 Count	FY 20 Count	FY 21 Count	Utilization to use for RFP Purposes per Contract Year
3.3	Procurement

3.3.1 NASA Procurement Programs Support

3.3.1.1	Federal Acquisition Certification in Contracting (FAC-C)	LOE
			GS-1102 CON and CLP Training Courses	Each (Courses)	16	15	15	15
			GS-1102 CON and CLP Training Course Participants	Each (Employees)	788	1,487	2,214	1,496
			Course Registrations Built in SATERN	Each (Courses)	7	11	15	11
	Note: Based on implementation of FAI CSOD workload reporting requirements have changed - historical data no longer provides an accurate count of requirement

Reports Created to Support Agency Training (as needed); Headquarters Ad-Hoc Report Requests (as needed); FAC-C Registration Reports (weekly); FAC-C Certification List (monthly) Each (Reports) N/A N/A N/A N/A

3.3.1.2	Federal Acquisition Certification for Contracting Officer’s Representative (FAC-COR) Program	LOE
			Number of CORs with FAC-COR Certification (FY22 data pulled from CSOD and uploaded weekly)	Each (Employees)	3,573	3,630	3,610	3,604
	Note: Based on implementation of FAI CSOD workload reporting requirements have changed - historical data no longer provides an accurate count of requirement
	Reports Created to Support FAC-COR Recertification Process & Continuous Learning (Reports aren't being accomplished at this time. Upon restart of CL tracking reporting requirements will be established); FAC-COR Training Schedules & Registration Reports (weekly); COR Certification List (monthly); Headquarters Ad-Hoc Report Requests (as needed)	Each (Reports)	N/A	N/A	N/A	N/A
			COR Training Courses	Each (Courses)	15	26	21	21
			COR Training Course Participants	Each (Employees)	320	530	550	467

3.3.1.5	Contract Administration and Audit Services (CAAS) Reconciliation	LOE
			CAAS Billings Reconciled	Each (CAAS Billings)	37	53	29	40
			Supporting Documentation	Each	24	28	20	24

3.3.2.1	Grant Awards	FUP	New Grant/Cooperative Agreement Awards	Awards/Year	1,861	2,066	2,225	2,055
		Component	New Grants	Each (Awards)	1,638	1,819	1,926	1,792
		Component	New Cooperative Agreements	Each (Awards)	223	247	299	263

3.3.2.2	Grant Administration	FUP	Supplements Processed	Supplements/Year	7,217	7,472	7,217	7,778
		Component	Funding Supplements Processed	Each (Supplement)	4,668	4,381	4,437	4,697
		Component	Administrative Supplements Processed	Each (Supplement)	2,549	3,091	2,780	3,081
		Secondary	GAO/OIG/OCFO Audits Supported for Grants	Each (Audits)	83	123	77	94
		Secondary	Transaction Testing Review		N/A	N/A	N/A	7,000
		Secondary	A-133 Management Letters Processed	Each (Management Letters)	30	21	13	360

3.3.3.1	SBIR/STTR Awards	FUP	SBIR/STTR Awards	Awards/Year	601	397	459	556
		Component	New Phase I SBIR/STTR Contracts	Each (Contract)	357	298	292	336
		Component	New Phase II SBIR/STTR Contracts	Each (Contract)	168	99	97	150
		Component	New Phase III SBIR/STTR Contracts	Each (Contract)	76	0	70	70

3.3.3.2	SBIR/STTR Administration	FUP	SBIR/STTR Modifications	Modifications/Year	4,018	1,204	771	899
		Component	Funding Modifications Processed (~95% Unilateral; ~5% Bilateral)	Each (Modification)	3,337	482	217	109
		Component	Administrative Modifications Processed (~60% Unilateral; ~40% Bilateral)	Each (Modification)	681	722	554	750
		Component	Phase II "E" Enhancements	Each (Modification)		8	34	40
		Secondary	GAO/OIG/OCFO Audits Supported for SBIRs	Each (Audits)	10	12	12	12
		Secondary	Invoices Processed	Each (Invoices)	417	2,462	2,166	2,314

3.3.7	Procurement Operations
3.3.7.4	Enterprise Software Procurement (ESP)	LOE
			New Contracts Awarded	Each (Contract)	1	0	2	1
			New Blanket Purchase Agreements Awarded	Each (Agreement)	3	3	6	4
			New Purchase Orders, Delivery Orders, Task Orders, BPA Calls Awarded	Each (Order)	82	76	86	81
			New Orders/Calls off NSSC Held Contracts and Agreements under SAT	Each (Order)	437	459	571	500
			New SEWP Catalog Established	Each (Catalog)	4	7	5	5
			New Contracts and Orders under SAT	Each (Contract or Order)	15	16	17	16
			New Contracts and Orders between SAT and $750,000	Each (Contract or Order)	44	48	46	46
			New Contracts and Orders between $750,000 and $5M	Each (Contract or Order)	21	13	23	19
			New Contracts and Orders between $5M and $10M	Each (Contract or Order)	1	1	3	2
			New Contracts and Orders over $10M	Each (Contract or Order)	2	0	2	1
			Modifications Processed	Each (Modification)	77	45	29	50
			Invoices Processed (this includes ESP orders previously awarded by SAT)	Each (Invoices)	532	546	672	584

3.3.7.5	Agency Contracting	LOE	New Contracts Awarded	Each (Contract or Order)	4	0	0	1
			New Blanket Purchase Agreements Awarded	Each (Contract or Order)	1	4	2	2
			New Interagency Agreements Awarded	Each (Contract or Order)	3	3	2	3
			New Purchase Orders, Delivery Orders, Task Orders, BPA Calls Awarded	Each (Contract or Order)	97	37	81	72
			New Contracts and Orders under SAT	Each (Contract or Order)	89	29	71	63
			New Contracts and Orders between SAT and $750,000	Each (Contract or Order)	5	6	6	6
			New Contracts and Orders between $750,000 and $5M	Each (Contract or Order)	4	6	4	5
			New Contracts and Orders between $5M and $10M	Each (Contract or Order)	1	1	1	1
			New Contracts and Orders over $10M	Each (Contract or Order)	5	2	2	3
			Modifications Processed	Each (Modifications)	122	183	233	179
			Invoices Processed	Each (Invoices)	679	259	567	502

3.3.13	NASA Purchase Card (P-Card) Program	LOE
			Number of P-Card Holders	12 month (FY) Cardholder count	20,251	20,065	17,546	10,800
			Number of P-Card Approving Officials	12 month (FY) Approving Official Count	10,836	10,592	11,928	9,600
			Monthly Internal P-Card Transaction Audits for the NSSC	Completed FY transactional audits	NA	1,443	1,007	1,225
			GAO/OIG/OCFO Audits Supported	Each (Audits)	3	3	3	3

3.3.14	Grants Management Services	LOE	Grants Management Services	Awards/Year
			New Grants and Cooperative Agreements	Each (New Award)	876	1,071	1,180	1,175
			Supplements	Each (Supplement)	2,890	2,730	2,585	2,635

3.3.15.1 Simplified Acquisitions Threshold (SAT) Award FUP SAT Orders Each (Order) 2,815 3,012 3,459 3,090

Component	Non-expedite SAT	Each (Order)	1,962	2,195	2,444	2,190
Component	Expedite SAT	Each (Order)	790	753	942	830
Component	Urgent SAT	Each (Order)	63	64	73	70

3.3.15.2	Simplified Acquisitions Threshold (SAT) Administration	FUP	SAT Modification and Orders/Calls off NSSC Held Contracts and Agreements	Each (Modification)	1,182	1,323	1,275	1,270
		Component	Modifications Processed (~5% Unilateral; ~95% Bilateral)	Each (Modification)	1,147	1,272	1,226	1,220
		Component	Option Modifications Processed	Each (Modification)	35	51	49	50
		Secondary	Invoices Processed	Each (Invoice)	3,237	3,464	3,978	3,560
		Secondary	Assistance Ticket Requests and Report Creation Requests	Each (Ticket)	11	23	71	100
	*FPDS-NG entries are made for every award and modification.

NTSS 80NSSC23R0001 Attachment I-21

&A &P

ABS

PWS Section Workload Description Fixed Unit Price (FUP) / Level of Effort (LOE) Unit of Measure FY 19 Count FY 20 Count FY 21 Count Utilization to use for RFP Purposes per Contract Year

3.9 Agency Business Services (3.9)

3.9.1	Information Technology Business Services (ITBS)	LOE	Invoice Reconciliations	300	278	322	444
			Create and Distribute Monthly Contract Workbooks	674	636	636	636
			Record/Maintain Advance Funding Transactions in NASA Financial Tools	4,185	4,727	5,185	4,367
			Record/Maintain Billing Financial Transactions in NASA Financial Tools (Bills and cost)	7,414	6,712	10,425	8,184
			Reconcile monthly Financial Workbooks (Aging and Budget Distribution)	84	96	96	84
			Prepare monthly CMPs	12	12	12	12
			Monthly Utilization	12	12	12	12
			Request WBS in NASA Financial Tools	1,433	1,298	1,123	1,285
			Create Sales Orders for Fiscal Year	147	124	113	118
			Individual Work Instructions & Checklists	5	6	22	15
			Weekly Status Report	52	52	52	52
			Prepare PPBE Formulation	1	1	1	1

3.9.2	National Center for Critical Information Processing and Storage (NCCIPS) Business Services	LOE	Invoice Reconciliations	51	70	79	67
			Record/Maintain Financial Transactions in NASA Financial Tools	12,659	8,766	7,795	9,740
			Record/Maintain Government Purchase Card Logs in NASA Financial Tools	371	271	222	288
			Financial Reports in NASA Financial Tools	204	335	375	228
			Monthly Utilization and Billing Report (Customer Bills & IPAC Schedules) in NASA Financial Tools	124	129	146	156
			Process Procurement Requests in NASA Financial Tools	680	480	509	556
			Maintain Other Direct Cost (ODC) Budget Status Report	12	12	12	12
			Request WBS in NASA Financial Tools	7	45	50	20
			Develop, Maintain, Report Customer Project Financial Summary (Demand Summary) in NASA Financial Tools	12	12	12	12
			Project Implementation Plan (PIP/APIP) Financial Review	41	37	54	44
			Project Implementation Plan (PIP/APIP) Authority to Proceed (ATP) Analysis and Notifications	44	29	30	34
			Funding Analysis, Recommendations, Transfer Documentation	110	85	41	40
			Independent Government Cost Estimates (IGCE)	12	13	14	13
			Procurement Reports (Weekly/Monthly)	64	64	64	64
			Maintain Reference Sheets/Lists	4	4	4	4
			Submit Facility Headcount Report	12	12	12	12
			Maintain NCCIPS Square Foot Management Files in NASA Financial Tools	12	12	12	12
			Operating and Phasing Plan	1	1	1	1
			Prepare PPBE Formulation	1	1	1	1
			Economic Impact Report	1	1	1	1
			Individual Work Instructions & Checklists			76	76
			Weekly Status Report	52	52	52	52

NTSS 80NSSC23R0001 Attachment I-21

&A &P

IAS

PWS Section	Workload Description	Fixed Unit Price (FUP) / Level of Effort (LOE)	Service	Unit of Measure	FY 19 Count	FY 20 Count	FY 21 Count	Utilization to use for RFP Purposes per Contract Year
3.10.1	Innovation and Continuous Improvement Program (ICIP)	LOE	Innovation and Continuous Improvement Program (ICIP)	Kaizen Events	8	8	8	8
				Process Reviews/Reengineering	20	20	20	20
				Benchmarking	5	5	5	5
3.10.2	Intelligent Automation Services	LOE (propose fixed price)	Intelligent Automation Services	Number of new automations deployed (Does not include scripts or macros)	N/A	25	34	30
3.10.2	Intelligent Automation Services	LOE (propose fixed price)	Intelligent Automation Services	Number of new scripts and macros deployed	N/A	N/A	N/A	N/A
3.10.2	Intelligent Automation Services	LOE (propose fixed price)	Intelligent Automation Services	Number of total automations in sustainment (Does not include scripts or macros)	42	67	101	101+
3.10.2	Intelligent Automation Services	LOE (propose fixed price)	Intelligent Automation Services	Number of total scripts and macros in sustainment	N/A	N/A	191	191+
3.10.3	NASA Enterprise Automation Service (NEAS)	LOE (propose fixed price)	Intelligent Automation Services	Number of new automations deployed (Does not include scripts or macros)	N/A	N/A	2	2

NTSS 80NSSC23R0001 Attachment I-21

&A &P

FY21 Monthly

PWS	Service	Unit of Measure	FY21 Total	October	November	December	January	February	March	April	May	June	July	August	September
3.1.1	Accounts Payable	Invoices/Year	65,662	5,057	5,162	5,573	4,777	4,752	6,028	5,605	4,935	6,053	5,443	6,017	6,260
3.1.2	Accounts Receivable	Total Collections and Billings/Year	48,915	3,917	3,687	3,730	4,434	4,106	4,128	4,102	3,983	3,913	3,847	4,248	4,820
3.1.4	Agency Fund Balance with Treasury (FBWT) and Financial Management Service (FMS) 224/Reconciliation and Reporting	Total of AP Payments, Travel Payments and AR Collections/Year	142,102	13,718	12,226	11,521	10,716	11,228	11,650	11,337	11,394	10,526	11,446	12,520	13,820
3.1.5.1	Domestic Travel Payments	Number of Travel vouchers processed/year	43,794	4,475	4,297	3,808	2,558	3,691	3,581	3,231	3,473	2,865	3,359	3,858	4,598
3.1.5.2	COS Travel Payments and Claim Forms	Number of COS Vouchers processed/Year	583	53	39	13	53	30	30	27	15	54	52	112	105
3.1.5.3	Foreign Travel Payments	Number of Foreign Travel vouchers processed/year (with audit)	2,405	343	293	263	181	113	174	174	158	152	183	187	184
3.1.5.4	Extended TDY (ETDY) Travel Services	Number of ETDY Vouchers processed/Year	1,044	81	99	77	90	85	73	89	78	71	90	88	123
3.1.5.6	ETDY Travel Authorization /Voucher	Number of ETDY Authorization/Vouchers Prepared/Year	563	69	67	52	56	33	64	31	33	23	34	53	48
3.1.8	Permanent Change of Station (PCS) and Temporary Change of Station (TCS) Relocation Support	Authorizations/Year	197	5	10	16	23	14	16	13	25	19	19	19	18
3.2.1.1	Drug Testing Administration	Drug Tests Administered/Year	1,817	97	161	147	145	119	224	185	160	97	204	205	73
3.2.1.2	General Employment Inquiries	Employment Inquiries/Year	762	103	81	76	88	97	49	40	48	39	41	46	54
3.2.1.3	Adjudication of Position Classification Appeals	Number of position classification appeals/year	1	0	0	1	0	0	0	0	0	0	0	0	0
3.2.1.4	Employee Recognition and Awards Processing	Awards Processed/Year	47,336	5,136	504	5,219	965	9,590	6,963	1,884	5,035	2,214	2,403	4,285	3,138
3.2.3.1	Benefits Counseling and Processing	Number of enrollments/changes processed in FPPS/Year	2,314	481	443	663	480	550	827	683	375	497	515	558	823
3.2.3.2	Retirement Counseling and Processing	Total Retirement Packages/Estimates each Year	2,492	176	128	146	300	225	324	198	201	184	185	244	181
3.2.3.3	On-Boarding/In-processing	Number of Civil Servant employees published in the Gains Module in the Workforce Transformation Tracking System (WTTS)/Year	1,200	69	72	117	92	86	120	164	50	37	99	95	199
3.2.3.4	Civilian and Military Deposit Processing	Number of Deposits / Redeposits processed/Year	114	7	12	10	8	7	4	7	13	16	4	9	17
3.2.3.5	Administration of Leave Programs	ASL/VLTP/VLBP Requests Processed/Year	432	1	77	42	57	43	58	37	45	54	45	48	46
3.2.5.1	Maintenance of Official Employee and Performance Records	OPF Requests/Year	10,228	730	425	862	825	779	1,189	843	831	838	705	1,229	972
3.2.5.2	Personnel Action Processing	Number of PAP transactions processed/Year	24,561	1,964	1,543	1,525	3,620	1,558	1,641	1,413	1,740	1,862	2,691	2,987	2,017
3.2.11	Financial Disclosure Processing	450, 450-A, 278, 278-T Forms Processed/Year	12,103	213	162	185	4,730	4,847	425	386	423	181	168	161	222
3.2.14	Payroll/Time and Attendance Processing	Pay Periods by Center (11 Centers, 26 Pay Periods)/Year	286	22	22	22	22	22	33	22	22	22	22	33	22
3.2.21.1	Preparation and Distribution of Employee Notices	Number of employee notifications released/year	25	1	5	1	2	1	1	0	0	4	3	3	4
3.2.22.2	External (off-site) Training Purchases	Off-site Training Purchases and Cancellations/Year	4,086	210	272	226	214	223	344	362	305	611	551	508	206
3.2.22.3	Internal (on-site) Training Purchases Under $25K	On-site Training Purchases/Year	371	11	9	9	9	39	30	30	24	50	55	52	53
3.2.23.2	SES Case Documentation	Number of SES Actions/Year	45	3	1	5	0	1	0	0	9	2	5	7	12
3.3.2.1	Grant Awards	New Grant/Cooperative Agreement Awards	2,228	60	105	114	116	156	131	127	73	149	237	362	598
3.3.2.2	Grant Administration	Supplements Processed	7,217	376	404	527	411	459	777	607	501	704	727	719	1,005
3.3.3.1	SBIR/STTR Awards	SBIR/STTR Awards	613	2	3	4	21	8	0	26	338	9	110	51	41
3.3.3.2	SBIR/STTR Administration	SBIR/STTR Modifications	1,335	79	170	99	101	198	135	70	56	115	85	119	108
subtotal	SBIR/STTR Administration	SBIR Admin Mod	1,250	79	167	88	96	192	126	54	50	110	79	118	91
subtotal	SBIR/STTR Administration	SBIR Funding Mod	85	0	3	11	5	6	9	16	6	5	6	1	17
3.3.15.1	SAT Awards	Each Award of Order	4004	204	299	296	326	330	295	270	233	329	335	507	580
3.3.15.2	Sat Adminstration	Each Award of Mod	1242	80	86	88	105	102	106	95	80	101	121	120	158

NTSS 80NSSC23R0001 Attachment I-21

&A &P

File details come from the government source that posted it. Updated Oct 27, 2022.