Attachment_B_Security,_Emergency_&_Safety_Procedures.pdf

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Attached to
Countywide Window Cleaning Services for Various Pierce County Facilities
Solicitation number
2026-RFP-157
Issued by
Pierce County, Washington

About this file

This is a Security, Emergency, and Safety Procedures attachment for Pierce County's Countywide Window Cleaning Services contract solicitation in Washington. The document establishes mandatory protocols for contractor employees performing window cleaning services at various County facilities. All contractor personnel must wear visible photo identification badges and company-branded shirts with minimum short sleeves. Contractors are responsible for adhering to all County codes and regulations, maintaining facility security by preventing unauthorized access, and securing all entry and exit points during work operations. Contractors must not alter HVAC settings, allow non-employees access to facilities outside business hours except in emergencies, or permit entry to unauthorized individuals.

The procedures require contractors to immediately report any hazardous conditions discovered during work, including fire, water leaks, vandalism, structural deficiencies, and other safety concerns to Pierce County, the Pierce County Sheriff, or local police. Contractors must also promptly report suspicious activity observed on County property. In the event of fire alarm activation during after-hours work, employees must evacuate, call 911 from an outside location, contact the County, and await emergency services clearance before resuming work. Contractors bear full responsibility for employee health and safety, including proper training and provision of all required personal protective equipment in compliance with OSHA and federal regulations. All cleaning products used during window cleaning operations must receive prior County approval and must comply with local, state, and federal safety regulations while maintaining surface integrity.

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Text version

ATTACHMENT B – SECURITY, EMERGENCY, & SAFETY PROCEDURES

I. SECURITY

CONTRACTOR IDENTIFICATION

All Contractors’ employees shall wear a photo identification badge clearly visible on their person and the Contractor’s company shirt with a minimum of short sleeves.

BUILDING SECURITY

1. GENERAL

a. Contractor’s employees shall observe all County codes and regulations while in the performance of the contract and at all other times while on County property.

b. Contractor’s employees shall not change heating/ventilation/air conditioning thermostat settings while working in the area.

c. Lost and found items shall be reported to the County.

2. UNAUTHORIZED PERSONNEL

a. Family or friends of the Contractor’s employees who are not employed by the Contractor shall not be allowed access to contracted County facilities after normal business hours, or while employees are performing the work of the Agreement with the exception of an emergency situation.

b. Contractor’s employees shall not allow any person access to the facility who asks for admittance who is not an authorized agent of the Contractor. Contractor’s employees shall report to the County any problems that arise, regarding persons requesting entrance to the facility.

3. ENTRY AND EXIT

a. Contractor and Contractor's employees shall not enter contracted facilities using door codes or keys, for any intention, other than to engage in the service of the contract.

b. Contractor’s employees shall ensure areas of ingress and egress of contracted facility shall remain secure per the County’s guidelines while performing the contracted service. Any door found unsecured during the course of the work shall be secured by Contractor’s employees. Continual problems with unsecured doors shall be brought to the attention of the County.

II. EMERGENCIES

1. Contractor shall immediately notify the County, Pierce County Sheriff or the local Police Department of any abnormalities, hazardous conditions, or immediately dangerous conditions found in the contracted site during the course of their work, such as: fire, water leaks, vandalism, graffiti, broken windows, and mechanical, plumbing, electrical, and structural deficiencies. The Contractor’s Supervisor shall immediately report any water leaks found in the facility, such as in pipes, faucets, ice makers, drinking fountains, toilets, and urinals, shall be immediately reported to the County, Pierce County Sheriff or the local Police Department.

2. Contractor shall immediately report to the Pierce County Sheriff or the local Police Department any suspicious activity observed in or on County property.

Police – 9-911 for immediate needs within a County facility.

3. After hours, if fire alarm systems are activated during the course of work, employees shall: exit building, call 911 from another location, immediately contact the County, and wait for emergency service to arrive. If emergency service determines ‘all is clear’ contracted staff may return to work.

III. SAFETY

CONTRACTOR RESPONSIBILITY

1. Contractor shall be responsible for Contractor’s employees, while on the job, regarding health and safety issues in general, and specifically to the proper response to health and safety emergencies.

Contractor shall train employees to work safely.

2. Contractor shall be responsible for using appropriate products as required for safety reasons.

SAFETY EQUIPMENT

1. Contractor shall provide employees with all personal protective equipment (PPE) necessary to accomplish the work in a safe and healthy manner, observing all local, state, federal, OSHA safety regulations. Contractor employees shall use PPE, personal protective equipment, as required by the task being performed.

CLEANING PRODUCTS

1. Cleaning products shall be used to perform each cleaning operation correctly for maximum effectiveness without violating local, state and federal safety regulations, or compromising the integrity of the surface on which the cleaning product is applied.

2. All cleaning products used by the Contractor shall be approved by the County, before use, during the life of the contract.

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