Attachment_5a_Workplan_Summary_Component_1.pdf

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Attached to
RFA #20770 / SFS # MSWP12026 and MSWP22026: Migrant and Seasonal Worker Program
Solicitation number
2136085
Issued by
New York

About this file

This work plan summary document outlines the performance objectives and deliverables for Component 1 of RFA #20770, issued by the New York State Department of Health, Office of Health Equity and Human Rights, to provide services to Migrant and Seasonal Workers (MSW) and their families across designated economic development regions in New York State. The contract period spans four years with annual funding of $351,431, totaling $1,405,724, and requires selected organizations to implement six primary workplan objectives: (1) Outreach to increase access to health and human services; (2) Engagement to identify service needs and barriers; (3) Provision of linguistically appropriate and culturally sensitive services; (4) Comprehensive health screenings including blood pressure, diabetes, STI/HIV, hepatitis, tuberculosis, mental health, and domestic violence assessments; (5) Comprehensive health care services encompassing preventive, primary, dental, specialty, mental health, substance use, and emergency care; and (6) Human service needs addressing health insurance enrollment, entitlements, benefits, and other essential services including food, housing, and education.

Each objective contains specific tasks and associated performance measures requiring documented reporting on client reach, service utilization, and outcomes. Contractors must track quantitative metrics such as the number of families reached through outreach, health education participants, individuals receiving language interpretation and translation services, clients receiving health screenings and subsequent counseling, primary and preventive care visits, and referrals or direct services for human service needs. Qualitative reporting requirements include narratives demonstrating accessible service delivery, culturally responsive health services, language access plan effectiveness, and follow-up systems for positive health screenings. The work plan emphasizes direct engagement with the MSW population to ensure services are tailored to their specific needs and barriers while maintaining comprehensive coverage across preventive, urgent, and specialty care domains.

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RFA # 20770

Page 1 of 4 – Attachment 5a – Work Plan Detail

Workplan Objective 1: Outreach

OBJECTIVE TASKS PERFORMANCE MEASURES

Objective Name: Task Name: Performance Measure Name:

1. Outreach - Provide outreach to the

Migrant Seasonal Workers and/or their families to increase access to health and human services and improve health outcomes.

1.1 Develop and implement outreach plan -

Develop and implement a comprehensive outreach plan, including outreach opportunities, identifying stakeholders who will participate in outreach and outreach objectives, methods, locations and messages.

1.1.1 Families reached through outreach - Number of Migrant

and Seasonal Workers and/or their families reached through outreach efforts.

Performance Measure Name:

1.1.2 Number of outreach events and/or locations

Task Name: Performance Measure Name:

1.2 Convenient and Accessible Care -

Provide health education and services in locations that are convenient and accessible for Migrant and Seasonal Workers and/or their families to access.

1.2.1 Provide a narrative demonstrating how the organization

provided health education and health services in locations that are convenient and accessible for Migrant and Seasonal Workers and/or their families to access.

Workplan Objective 2: Engagement

OBJECTIVE TASKS PERFORMANCE MEASURES

Objective Name: Task Name: Performance Measure Name:

2. Engagement - Directly engage Migrant and Seasonal Workers and/or their families to learn from them what services they need; what challenges they experience in obtaining needed services, perceived barriers to receiving needed services and recommendations for improvement.

2.1 Develop and implement engagement

plan - Develop and implement a plan to engage Migrant and Seasonal Workers and/or their families to learn what services they need; challenges they experience in obtaining services and perceived barriers to receiving services and recommendations for improvement.

2.1.1 Provide input - Summary of input from Migrant and

Seasonal Workers and/or their families including number of

Migrant Seasonal Workers and/or their families providing input on needed services; challenges and barriers to care.

2.1.2 1.2.1 Number receiving health education - Number of

Migrant and Seasonal Workers and/or their families receiving health education.

Workplan Objective 3: Linguistically Appropriate and Culturally Sensitive Services

OBJECTIVE TASKS PERFORMANCE MEASURES

Page 2 of 4 – Attachment 5a – Work Plan Detail

Objective Name: Task Name: Performance Measure Name:

3. Linguistically appropriate and culturally sensitive services - Provide health services and education to Migrant and Seasonal Workers and/or their families that are linguistically appropriate and culturally sensitive, on health and mental health topics relevant to this population.

3.1 Translation and interpretation – Develop

a language access plan to ensure Migrant and

Seasonal Workers and/or their families have access to language translation and interpretation at health care visits, accessing health care documents, vital records, referrals and resources.

3.1.1 Number receiving language interpretation (spoken), modality of interpretation(s) and languages interpreted - Provide the number of Migrant and Seasonal Workers and/or their families receiving language interpretation during healthcare visit or educational event as well as the modality of the interpretation

(ie. Language Line, Live Interpreter, Bilingual Staff, Family

Member, etc.). Provide the languages interpretated and the number of interpretations provided for each language.

3.1.2 Number receiving language translation (written) of

documents, vital records, referrals and resources. Modality of translating the written documents, and languages translations were provided. - Provide the number of Migrant and Seasonal

Workers and/or their families receiving language translation during healthcare visit or educational event as well as the modality of the translation (i.e. Online translation service, Bilingual staff. Etc.). Provide the languages interpretated and the number of interpretations provided for each language.

3.1.3 Narrative of Services- Provide a narrative of the gaps or barriers the organization encountered while trying to provide language access services to Migrant and Seasonal Workers and/or their families and how your Language Access Plan could be revised to address these gaps and barriers in the future.

Task Name: Performance Measure Name:

3.2 Provide culturally sensitive health

services and education to Migrant and

Seasonal Workers and/or their families.

3.2.1 Narrative of system- Provide a narrative demonstrating how the health services and education offered to Migrant and Seasonal

Workers and/or their families is culturally responsive.

Workplan Objective 4: Health Screenings

Objective Name: Task Name: Performance Measure Name:

Page 3 of 4 – Attachment 5a – Work Plan Detail

4. Health Screenings - Facilitate/provide for a full range of health screenings in accordance with current standard of care, example; Blood Pressure, diabetes, Sexually Transmitted Infections/HIV, Hepatitis, Tuberculosis, alcohol/drug/tobacco use, mental health, domestic violence to Migrant and

Seasonal Workers and/or their families.

4.1 Facilitate or provide comprehensive

screenings.

4.1.1 Number receiving health screenings in accordance with

standard of care outlined in Objective 4 - Number of referrals and/or number of visits of Migrant and Seasonal Workers and/or their families who received health screening.

Task Name: Performance Measure Name:

4.2 System of follow up for positive

screenings - Develop a system of follow up to ensure that Migrant and Seasonal Workers and their family members with positive screens receive necessary care.

4.2.1 Narrative of system - Provide a narrative of the follow up for positive screenings system developed and a description of how it is implemented.

4.3 Counseling for positive screens -

Facilitate or provide counseling related to treatment and follow up care for Migrant and

Seasonal Workers and/or their families with positive screens.

4.3.1 Number receiving counseling - Number of referrals and/or number of visits of Migrant Seasonal Workers and/or their families who received counseling after a positive screen.

Workplan Objective 5: Comprehensive Health Care

Objective Name: Task Name: Performance Measure Name:

5. Comprehensive health care - Facilitate or provide Migrant and Seasonal Workers and/or their families comprehensive health care including: preventive and primary medical and dental services, specialty services, mental health and substance use services and urgent and emergency care.

5.1 Preventive services - Facilitate/provide

for primary and preventive services including: immunizations, routine wellness visits, diet and obesity counseling, tobacco use interventions and prevention of occupational injury, illness and disability, hypertension, diabetes.

5.1.1 Number of referrals and/or number of visits of primary and preventive care visits made by Migrant and Seasonal Workers and/or their families. Provide the total number of visits of primary and preventative care made by Migrant and Seasonal

Workers and/or their families. Provide the breakdown of number of visits for each category: immunizations, dental services, routine wellness visits, diet and obesity counseling, tobacco use interventions and prevention of occupational injury, illness and disability, hypertension, diabetes.

Task Name: Performance Measure Name:

5.2 Urgent, emergency and specialty care -

Facilitate or provide urgent and emergency care and specialty care

5.2.1 Number of referrals and/or number of visits of urgent care, emergency visits and specialty care visits made by Migrant and

Seasonal Workers and/or their families.

Objective 6: Human Service Needs

OBJECTIVE TASK PERFORMANCE MEASURES

Objective Name: Task Name: Performance Measure Name:

6. Human service needs - Identify additional human service needs of the

Migrant Seasonal and Workers and/or their families and facilitate addressing these

6.1 Health insurance, and other entitlements

and benefits - Directly provide or refer

Migrant and Seasonal Workers and/or their families to services to determine eligibility

6.1.1 Number of entitlements and benefits – Provide the number of Migrant and Seasonal Workers and/or their families actively enrolled in health insurance, entitlements and benefits.

Page 4 of 4 – Attachment 5a – Work Plan Detail needs directly or through partnerships with other organizations. Ensure all public or private benefits are identified and accessed as needed.

for health insurance, and other entitlements and benefits.

6.1.2 Number receiving referrals to counseling on entitlements and benefits- referrals made for Migrant and Seasonal Workers and/or their families to health insurance services to determine eligibility for health insurance and other entitlements/benefits.

6.1.3 Number receiving direct counseling on entitlements and

benefits- Provide number of Migrant and Seasonal Workers and/or their families who received counseling at your organization on determine eligibility for health insurance, and other entitlements and benefits.

6.2 Other needs - Directly provide or refer

Migrant and Seasonal Workers and/or their families to ensure needs related to food, housing, education, and other identified service needs are addressed.

6.2.1 Number receiving referrals to other services – Provide

number of referrals and/or number of Migrant and Seasonal

Workers and/or their families for whom food, housing and education and other essential service needs are addressed.

6.2.2 Number receiving other services directly- Provide number of direct services and/or number of Migrant and Seasonal

Workers and/or their families for whom food, housing and education and other essential service needs are addressed.

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