Attachment 5 - DQ Support Services PWS 20260211.docx

Onyx Strategic Solutions, LLC Page 2

SP4701-20-C-0021

DLA WEAPONS SUPPORT

Post-award Transformation /Delinquency Effort DLA Weapons Support Delinquency Support Effort Performance Work Statement (PWS)

February 4, 2026

1.1 BACKGROUND:

The Defense Logistics Agency (DLA) is the nation’s combat logistics support agency. With a staff of more than 25,000 civilian and military personnel located worldwide, six (6) major subordinate commands, and eight (8) supply chains. DLA’s mission is to “deliver readiness and lethality to the Warfighter always” and to support the nation through quality and proactive global logistics.

1.2 SCOPE:

This Performance Work Statement (PWS) describes duties associated with supporting the Defense Logistics Agency (DLA) Weapons Support Supplier Operations offices:

1. Inventory and categorize DLA Weapons Support delinquent contracts (Delinquency = contract lines that have passed the contract delivery date by ≥30days)

2. Research, recommend, and resolve post-award contract administration workload in accordance with assigned government contracting officer(s).

3. Conduct intra-agency and extra-agency coordination as necessary and with appropriate personnel to fulfill assigned tasks.

4. Participate in DLA internal and external meetings and forums to participate in gathering and documenting requirements and/or presenting results which may be in various forms including reports.

5. Engage as a proactive ‘Think Tank’ to identify and document any improvements to processes and procedures not outlined within the PWS. Discussion and submission to the COR (Contracting Officer Representative) for approval to engage will be required for prioritization.

1.3 TASK REQUIREMENTS:

The Contractor shall be directly responsible for ensuring the accuracy, timeliness, and completion of all tasks under this effort. Specifically, the Contractor shall carry out the following tasks:

1.3.1 TASKS – Contract Administration:

Task 1:

The Contractor shall access, ingest, integrate and analyze both internal DLA and external data sources (e.g. Enterprise Advanced Analytics (EA2), SAM, Advana, Industry), as applicable, to assist with the post award administration workload in support of Supplier Operations. Data to include but not limited to delinquencies, open orders, PARs, and QNs.

Task 2:

The Contractor shall review, evaluate, and resolve existing delinquency workload as assigned by supplier operations and in accordance with existing Policies and business rules.

Task 3:

The Contractor shall review, evaluate, and resolve Post Award Requests (PAR) as assigned by supplier operations in accordance with existing policy and business rules.

Task 4:

The Contractor shall review, evaluate, and resolve Quality Notifications (QNs) as assigned by supplier operations in accordance with existing policy and business rules.

Task 5:

The Contractor shall review, monitor and evaluate contracts assigned by supplier operations to ensure delivery of ordered material or is resolved in a manner that that is in the best interest of the government

Task 6:

The Contractor shall coordinate with Business Process Analysts (BPAs), Resolutions Specialist (RS), Product Specialist (PS), or other assigned representatives as needed to address post award contract administrative actions.

Task 7:

The Contractor shall conduct root cause analysis and engage with vendors as required to resolve requirements in the best interest of the government.

Task 8:

The Contractor shall research, identify the appropriate actions needed for contract administration and prepare the packages for execution by a Government Contracting Officer (KO).

To ensure the Contractor’s ability to meet performance objectives, the Government shall provide sufficient actionable workload (Status PARs, Vendor PARs, Delinquencies and QNs) to the Contractor for resolution. The Contracting Officer or their designee will ensure the timely identification, creation, and delegation of workload within the Contractor’s scope of work. Workload sufficiency, including both volume and complexity, shall be monitored periodically to align with performance expectations and should be equivalent and comparable to the mix and complexity assigned to GS-9 Government Post Award administrators. If the volume, complexity, or timeliness of workload items provided by the Government – or delays in approvals by the contracting officers - significantly impacts the Contractor’s ability to meet defined performance metrics, the Contractor shall notify the Government in writing. The notice shall include supporting data and recommendations for addressing the discrepancy.

The Government agrees to:

· Review the Contractor’s notification and supporting data within 15 business days.

· Determine whether adjustments to performance metrics are warranted based on the provided data and any additional Government assessments.

· Negotiate in good faith with the Contractor to adjust performance metrics as necessary to reflect workload realities, ensuring the evaluation process remains equitable and performance standards achievable.

The Contractor shall conduct a transition period up to 30-days after award to review, establish, and/or negotiate business rules or previously established metrics.

The Contractor team shall perform at a level equivalent to a GS-9 Post Award Contract Administrator without a warrant.

Performance metrics shall be renegotiated if the Government hires greater than or equal to 20% of the Contractor’s workforce assigned to this contract.

The Contractor shall work special post award projects as assigned DLA Weapons Support Command or Supplier operations directors (e.g. resolving delinquent orders supporting IPG 1 backorders) and approved by the COR.

Special project guidelines and metrics shall be addressed via business rules that are agreed to between the COR and Contractor at time of assignment.

The Contractor shall provide a monthly report of post-award workload. Report shall include problem behaviors and observations gleaned from workload.

The Contractor shall provide a report that shows assigned workload and any strategic approach to workload.

The Contractor shall submit a Monthly Status Report (MSR), which documents overall contract progress to date for all tasks, identifying any issues; listing milestones achieved, and milestones scheduled for the next month; and status of all active Common Access Card (CAC) personnel including travel. The MSR is due within 30 days of contract award and due monthly thereafter.

The Contractor shall liaison with various organizations within DLA and other Agencies (DCMA, DoD Services, QA, FM, FA, etc.) as needed.

1.4 TASK ORDER QUALITY ASSURANCE SURVEILLANCE PLAN (QASP):

In fulfillment of this effort, the Contractor shall provide the deliverables identified in this section in an agile format. All deliverables shall be submitted to the Contracting Officer’s Representative (COR) for acceptance unless otherwise directed by the Government.

Unless otherwise specified, the Government shall review draft deliverables and provide comments back to the Contractor or approve/disapprove the deliverable(s). The Contractor will have a maximum of ten (10) working days from the day comments are received to incorporate all changes and submit the final deliverable to the Government. All days identified are intended to be workdays unless otherwise specified.

The format for the individual deliverables will be determined through consultation between the COR, end users, and the Contractor. The QASP identifies the methods the Government will use to measure performance of the Contractor against the requirements and performance standards of the PWS. The QASP consists of guidelines for performance surveillance, evaluation, reporting, deficiency notification, and adjustments.

The COR will monitor the vendor compliance with Combatting Trafficking in Persons (CTIP) clause in accordance with DFARS PGI 222.1703(4), such that noncompliance with 52.222-50 is documented to the KO, utilizing and annually completing the CTIP checklist at: DoD CTIP website.

1.4.1 Performance Requirements Summary:

The tasks the Contractor shall perform are defined in Section 1.3. All deliverables will be submitted to the COR for acceptance unless otherwise agreed upon.

The Government shall make objective and subjective assessments of the Contractor’s performance to determine whether contract performance is acceptable.

The Contractor is expected to perform all functions in a professional manner and prepare accurate and timely documentation. Performance may vary with the complexity of the acquisition and/or technical document

The Government shall assign an applicable number of dedicated Government contracting officers to review, approve and/or reject modification and actions of all personnel.

1.4.2 Method of Surveillance:

The Government will ensure quality assurance and timeliness of all tasks via COR inspections, Contract Quality Reviews (CQR), Contracting Officer review, and customer feedback. The Government will inspect and evaluate performance of each completed task or deliverable required in the task order PWS.

1.4.2.1 Inspection and Acceptance Criteria:

Final inspection and acceptance of all work performed, reports and other deliverables will be performed by the COR or assigned Contracting Officer(s) unless otherwise specified by the Government or restricted by warrant level. All deliverables will be inspected for content, completeness, accuracy, legibility and conformance to contract requirements by the COR or assigned Contracting Officer. At the discretion of the Government, inspection may include validation of information or policy audit.

If the Contractor requires additional Government guidance to produce an acceptable draft, the Contractor shall arrange a meeting with the COR and/or applicable parties.

The basis for acceptance shall be compliance with the requirements set forth in this task order PWS, the Contractor's proposal and other terms and conditions of the contract. Deliverable items rejected shall be corrected in accordance with the applicable clauses.

Reports and document deliverables will be accepted when all discrepancies, errors or other deficiencies identified in writing by the COR have been corrected to the Government’s satisfaction.

The Contractor shall provide electronic copies of deliverables. Electronic copies shall be delivered via email attachment, records management, or other media by mutual agreement of the parties. The electronic copies shall be compatible with the current DLA applications as appropriate and mutually agreed to by the parties. The Contractor shall use best commercial practices for formatting deliverables under this contract. If the minimum viable deliverable (MVD) is adequate, the Government COR may accept the MVD and provide comments for incorporation into future iterations. All the Government's comments on deliverables must either be incorporated in the succeeding version, or the Contractor must demonstrate to the Government's satisfaction why such comments should not be incorporated.

1.4.3 General Acceptance Criteria:

The application of the below performance ratings or failure of the government to apply these performance ratings does not waive any of the government’s rights to damages under this contract.

Note: Contractors will be required to rework deliverables that do not meet contract requirements. The performance standards/ratings will be used in evaluating performance and for determining the amount of the payment owed to the contractor upon satisfactory resolution of any deficiency report(s) and/or cure notice(s) issued. These ratings will only apply to the FFP CLINs on the contract.

1.4.3.1 Fixed-Price Performance Based Service Contract Payments:

The following procedures apply:

1. The Contractor shall submit a monthly invoice for 100% monthly amount for each PWS task. As part of the COR’s monthly certification process, the COR will indicate on the invoice submitted the amounts authorized for payment for each task based on the performance measures described herein.

2. The determination for payment will be made in accordance with the procedures set forth below.

3. The COR or his/her designated representative will advise the Contractor of what the Contracting Officer’s (CO’s) authorized amount of payment will be for each month. The Contractor may direct questions on any withholding of a payment to the Contracting Officer.

1.5 Deliverables:

The table below identifies the deliverables resulting from the tasks defined in Section 1.3 Task Requirements. All completed deliverables shall be forwarded to the COR. Contractor shall use best commercial practices for formatting all deliverables under this task order. Electronic copies of all deliverables shall be sent to the COR via email in Microsoft Office compatible formats. If deliverable exceeds email size limitations, the deliverable shall be sent via Compact Disk (CD). A written monthly status report (in Word format) shall be delivered to the COR that includes information on problems, items to track, and a list of activities and deliverables completed during the preceding month via email to the COR.

1.5.1 Contractor Quality Control Plan (QCP):

The Contractor shall submit a QCP within 10 business days of contract start date to the Contracting Officer Representative (COR). This plan shall describe the Contractor’s methodology of compliance with the Deliverables and Performance Requirements Summary outlined above. The COR will notify the Contractor of concurrence or required modifications to the QCP within ten (10) business days of receipt. The Contractor shall make appropriate modifications within five (5) business days of the COR’s notification and provide a revised QCP within five (5) business days.

1.6 PERFORMANCE REQUIREMENTS:

· There are multiple Contractors supporting DLA and other DOD activities who are working on similar or related activities. The Contractor shall work with these Contractors, as required, to satisfy DLA requirements, goals, and objectives as efficiently and effectively as possible. This may include, but is not limited to, sharing or coordinating information resulting from the work required by this PWS and/or working as a team to perform tasks in concert.

· The Contractor shall provide sufficient management to ensure that these tasks are performed efficiently, accurately, on time, and in compliance with the requirements of this document. Specifically, the Contractor shall designate a single manager to oversee these tasks and supervise staff assigned to these tasks. The Contractor shall ensure that a Monthly Progress Report is submitted outlining the expenditures, billings, progress, status, and any problems/ issues encountered in the performance of these tasks.

· In order to ensure a smooth and orderly startup of this contract, it is essential that the key personnel specified in the Contractor's proposal be available on the effective start date of the contract. Key Personnel are defined as Program Manager, Procurement Manager, and Post-Award Administrator Supervisors, and Post-Adward Administrators. See Section 1.6.2 for definitions.

· The Contractor is expected to minimize employee turnover with respect to personnel performing under this PWS. The Contractor shall not remove or replace any personnel designated as "key" personnel, without the prior written notification and approval by the Contracting Officer, although the Government recognizes that the Contractor cannot compel any individual to remain under its employ. Written notification of the pending substitution shall be submitted to the Contracting Officer no later than ten (10) calendar days in advance of any proposed substitution and shall include a resume and justification of the proposed substitution(s) in sufficient detail to permit evaluation of the impact on contract performance. The Government will review the resume(s) and justification to ensure compliance with this clause and other requirements contained in this PWS. Any replacement personnel proposed shall meet education OR experience requirements listed in 1.6.2

· When working at DLA locations, or other Government locations, the Contractor shall work the duty hours of that location. The normal Government work hours are between 0600- and 1730-hours local time, with a 30-to-60-minute lunch period, generally eight (8) hours per day, Monday through Friday, excluding Federal holidays. The Government may require the Contractor to work longer hours on given days and/or weekends, depending on operational needs and contingencies, (i.e., installation and testing during non-peak hours).

· This contract is a “non-personal services contract” as defined in FAR 37.101. It is, therefore, understood and agreed that the Contractor and/or the Contractor’s employees: (1) shall perform the services specified herein as independent Contractors, not as employees of the Government; (2) shall be responsible for their own management and administration of work required and bear sole responsibility for complying with any and all technical, schedule, or financial requirements or constraints attendant to the performance of this contract; (3) shall be free from supervision or control by any Government employee with respect to the manner or method of performance of the services specified; but (4) shall, pursuant to the Government’s right and obligation to inspect, accept, or reject the work, comply with such general direction of the Contracting Officer, or the duly authorized representative of the Contracting Officer as is necessary to ensure accomplishment of the contract requirements.

· Identification Badges / Common Access Card (CAC):

Every Contractor employee (including those of sub-contracts) is required to obtain an identification card badge (ID Card) / Common Access Card (CAC)/ prior to starting work on this contract. Lost or stolen Contractor employee badges must be reported to security before a replacement ID/CAC card will be issued.

The Contractor will submit a completed DLAH 1728 and DD FORM 2875 (August 2009) to the COR. The DLAH 1728 (Oct 2004 (EG)) and DD FORM 2875 (August 2009) must filled in using a pdf editor and submitted either via encrypted email or hand carried to the COR. Completed forms CANNOT BE faxed.

· See TECHNICAL EXHIBIT 1.2 COMMON ACCESS CARD (CAC) PROCEDURES Below:

The DLAH 1728 (Oct 2004 (EG)) and DD FORM 2875 (August 2009) will be provided by the COR at Task Order award. Note: DD FORM 2875 is only required for elevated / privileged systems access.

The Contractor shall return all Government-furnished CAC, Access ID Badges, electronic key cards, and any other Government-issued passes, e.g., vehicle pass, to the COR within 24 hours of the completion of the contract or upon termination of an individual’s employment, whichever comes first. Contractor personnel failing to return their CAC, Access ID Badges, and electronic key cards are subject to criminal charges under United States Code (USC) Title 18, Chapter 1, Section 499 and 701.

· The Contractor will not employ any person whose employment will violate the requirements of DOD5500.7, Joint Ethics Regulation.

· All Contractor personnel shall observe local policy and procedures provided by the Office of Information Resources governing the use of computer equipment and passwords. Violations of local policy shall include password sharing, performing personal work, file access violations or browsing files outside the scope of the contract. The Contracting Officer shall adjudicate each case, and his/her decision shall be final.

· Where the Government has requested removal of Contractor personnel, the Contractor will provide an appropriately trained replacement. Individuals removed from this task order are removed for the duration of the task order. The Contractor will notify the COR within 24 hours when for reasons of personnel resignations, reassignments, terminations, or completion of portions of the task order, or Contractor personnel no longer require access to Government computers.

1.6.1 PERSONNEL REQUIREMENTS:

Resumes, names and/or required certifications must be submitted for all Key Personnel who will be directly involved in the PWS Requirements and shall be skilled, experienced, professional, or technical personnel consistent with the task-specific requirements of this PWS. Key personnel are defined as Program Manager, Procurement Manager, Post-award Administrator Supervisors, and Post-award Administrators. Contractors may propose alternative / substitute labor categories for identified Key Personnel, as long as the offered candidate meets the qualifications identified for the Key Personnel position.

Note: Resumes, names and/or required certifications must be submitted for Key Personnel and all personnel proposed as Key Personnel substitutions (i.e. alternative labor categories).

Prior to the start of the period of performance, the Government may determine that dedicated support for data analysis and SharePoint library management is required as part of this contract effort. In response, the Contractor may propose the substitution of equivalent labor categories (e.g. Post Award Administrators) with Data Analysts or similar personnel, or propose additional resources, subject to the Government’s review, approval, and availability of funding. Such adjustments may be reflected in the Contractor’s final proposal or incorporated via contract modification, as appropriate.

1.6.2 Task Specific Personnel Minimum Requirements:

Personnel must have experience in supporting DLA, industry, contract administration, creation of reports, contractual record keeping, and data while ensuring compliance with all DLA policies and regulations.

Labor Categories anticipated for this Task Order are:

Program Manager (Key Personnel) (IT-II)

Acts as the overall lead, manager and administrator for the contracted effort and manages across multiple organizations. Directs efforts to include Contractors at multiple locations. Serves as the primary interface and point of contact with Government program authorities and representatives, on technical and program/project issues. Regularly briefs senior leadership on program status and milestones. Oversees Contractor personnel project operations by developing procedures, planning and directing execution of the technical, programming, maintenance and administrative support effort and monitoring and reporting progress. Manages administrative aspects of the program/project with respect to contract requirements.

Procurement Manager (Key Personnel) (IT-II) Minimum Education: Bachelor’s degree or ten (10) years of acquisition or contract administration experience Minimum Experience: Five (5) years, including at least two (2) years in a supervisory or lead capacity Serves as the senior technical lead for post-award activities across multiple supervisory teams and supports the Program Manager in aligning contract execution with Government objectives. Provides technical leadership and contract oversight across multiple functional teams engaged in the post-award management of supplier operations contracts. Ensures alignment with Government priorities, facilitates workload balancing, and standardizes performance practices across teams. Responsible for interpreting contract requirements, coordinating with Government stakeholders, mentoring supervisory staff, and supporting the Program Manager in executing overall contract objectives.

Post-award Administrator Supervisor (Key Personnel) (IT-II) Minimum Education: Bachelor’s degree or ten-(10) years of acquisition experience Minimum Experience: Two (2) years

Acts as the Supervisor or manager for a team of post-award administrators and post-award administrators that manage financial and administrative aspects of supplier operations contracts. This position ensures compliance with policies, business rules, and regulations, while providing leadership, training, and performance oversight to staff.

Post-award Administrator (IT-II) Minimum Education/Experience: Bachelor’s degree or acquisition experience

Utilizes a variety of information technology tools to acquire and analyze data from DLA contracts. Communicates with DLA vendors and other Government agencies to determine root cause of delinquency. The Post Award Administrator then acts in the best interest of the Government to resolve delinquencies though cancelation, withdrawal, extension, trade off, or termination. Maintains Government records withing the contract records management system. Participates in strategy development sessions to interpret and convey decisions.

Data Analyst (If required) Minimum Education/Experience: Bachelor’s Degree or two-(2) years of experience.

Utilizes a variety of information technology tools to acquire and analyze data from primary and secondary data sources. Develops and implements unique data analyses tailored to address the business needs. Builds and maintains business metrics and relevant visualizations. Provides relevant descriptive and predictive information based on interpreting data and applying it to business strategies. Interprets the data analyses to recommend fact-based business process improvements. Maintains accessible files and other data repositories. Provides a wide range of data support utilizing the latest data extraction processing tools and visualization techniques. Prepares and delivers briefs to convey results and provide recommendations. Participate in strategy development sessions to interpret and convey data findings and analytical techniques.

1.6.3 Security:

1.6.3.1 Access to Classified and Sensitive Information:

The provisions listed below apply to the Contractor

This project is categorized as unclassified.

Contractors are required to comply with the DoD 5220.22-M National Industrial Security Program Operating Manual (NISPOM) in the handling, protection, and safeguarding of classified information in their possession. Security requirements outside the scope of the NISPOM, if required, will be defined in the accompanying DD Form 254.

Personnel security investigations conducted for access to classified information will be conducted by the Contractor company Facility Security Officer (FSO).

1.6.3.2 IT Level Investigation Requirements:

Contractor personnel, who perform work on sensitive IT systems or applications will be required to obtain and maintain the appropriate investigation and adjudication or suitability determination commensurate with the information contained within the application or system. Contractor personnel will be assigned to positions which are designated at one of three levels (IT-I, IT-II, IT-III) based on the actions or tasks to be performed. The Contractor shall assure that individuals assigned to the positions of this task order, as determined by the Government, have obtained the proper eligibility as required by DODI 5200.2. The table below defines the labor categories within the contract and the IT-Level position category assigned to each. Note that IT-Level position category designation does not imply or convey access to classified information. Instructions for access to classified information, if necessary, will be included on the DD Form 254 attached to this contract.

DLA requires that all Contractor personnel, assigned to this project shall have attained a favorable outcome to the designated IT investigative requirement assigned to each labor classification and be available to initiate work immediately upon delivery order award. IT-Level position categories are designated based on access to Government networks and IT systems and may exceed classified access requirements for this contract.

For IT-I, IT–II, and IT-III positions, the required investigation shall be completed or interim access granted for individuals assigned to sensitive duties. The provisions outlined above apply to the Contractor and the Contractor employees. In lieu of the correct investigations being completed when contract employees start, a waiver may be submitted if no issues exist within the OPM MP ICAM Questionnaire for Public Trust Positions. The Contractor shall have the OPM MP ICAM forms filled out, with any other requirements (fingerprints taken and, if required, an OF306), and reviewed by DLA Intelligence before officially hiring any Contractor employee into IT positions. Foreign Nationals are only eligible to perform non-sensitive duties and will not be investigated by the US Government.

DLA retains the right to request removal of Contractor personnel, regardless of prior clearance or adjudication status, whose actions, while assigned to this contract, clearly conflict with the interest of the Government. The reason for removal shall be documented in writing by the Contracting Officer. When and if such removal occurs, the Contractor shall within a two to four-week timeframe, assign qualified personnel to vacancy(s) thus created regardless of whether the individual was in a key- or non-key personnel position. Current personnel security investigations conducted for access to classified information may satisfy investigation requirements for IT-Level position investigations. All other IT-Level position investigations will be performed by the DLA Personnel Security Office.

1.6.4 Software:

The Contractor shall observe all copyright agreements and shall be held liable for any infringement of copyrighted software licensing agreements and shall compensate the appropriate Contractor for each instance of copyright violation. In the interest of protecting Government systems from computer viruses, the Contractor shall not use public domain software nor shall Contractor personnel download software from public bulletin boards. The Contractor shall use only Commercial off-the-shelf (COTS), Contractor-developed, or Government furnished software in performance of this statement of work. The Contractor shall use the Microsoft Office suite of software for preparation of all documentation required in the delivery order. Should the introduction of a computer virus or malicious destruction of computer software, stored information, or hardware result from the use of non-government approved software or contractor negligence, the Contractor shall be required to repair the damage at no expense to the Government and without impact on delivery schedules or daily operation. If corrective action is required, the parties shall determine whether such action can be performed within the existing contract scope. The Contractor shall not be held financially responsible for costs beyond the scope of the contract unless the issue is the result of gross negligence or willful misconduct by the Contractor but in no event beyond 15% of the value of the contract.

1.6.5 Data Use, Disclosure of Information and Handling of Sensitive Information (including Personally Identifiable Information):

The Contractor will maintain, transmit, retain in strictest confidence, and prevent the unauthorized duplication, use, and disclosure of information. The Contractor will provide information only to employees, and Contractors having a need to know such information in the performance of their duties for this project.

Information made available to the Contractor by the Government for the performance or administration of this effort shall be used only for those purposes and shall not be used in any other way without the written agreement of the Contracting Officer. Contractor personnel will be required to sign a non-disclosure agreement.

If proprietary information is provided to the Contractor for use in performance or administration of this effort, the Contractor may not use such information for any other purpose except with the written permission of the Contracting Officer. If the Contractor is uncertain about the availability or proposed use of information provided for the performance or administration, then the Contractor will consult with the COR regarding use of that information for other purposes.

The Contractor agrees to assume responsibility for protecting the confidentiality of Government records which are not public information. Each employee of the Contractor to whom information may be made available or disclosed shall be notified in writing by the Contractor that such information may be disclosed only for a purpose and to the extent authorized herein.

Performance of this effort may require the Contractor to access and use data and information proprietary to a government agency or Government Contractor which is of such a nature that its dissemination or use, other than in performance of this effort, would be adverse to the interests of the Government and/or others.

Contractor personnel shall not divulge, or release data or information developed or obtained in performance of this effort, until made public by the Government, except to authorize Government personnel or upon written approval of the Contracting Officer. The Contractor will not use, disclose, or reproduce proprietary data that bears a restrictive legend, other than as required in the performance of this effort. Nothing herein shall preclude the use of any data independently acquired by the Contractor without such limitations or prohibit an agreement at no cost to the Government between the Contractor and the data owner that provides for greater rights to the Contractor.

All data received, processed, evaluated, loaded, and/or created as a result of a task order shall remain the sole property of the Government unless specific exception is granted by the Contracting Officer.

Contractor and Contractor personnel shall sign a Non-Disclosure Agreement prior to commencing work on a task order.

1.6.6 Government Furnished Equipment/Government Furnished Information:

The Government shall furnish workspace, general administrative support equipment, to include access to phone, computers, copiers, facsimile equipment, printers, office supplies, materials, and computer software necessary to perform this task order to assigned Contractor personnel working on-site only. Requests for additional GFE shall be submitted in writing to the Government POC.

The Government shall furnish small office supplies as needed (i.e., paper, pens and/or pencils, note pads, sticky notes, binders and/or folder, staplers & staples, tape, scissors, erasers, paper clips, etc.). The Government shall not be responsible for providing any hardware requiring submission of Reasonable Accommodation (RA) unless the equipment is required to be connected to a Government computer, storage, and/or networked device for which external hardware is not allowed.

For personnel geographically separated, the Government will provide computer hardware (GFE) and software to Contractor personnel working off-site.

1.7 TRAVEL:

1.7.1 Required Travel:

Any remote Post-Award Administrator Supervisors who have been approved by the COR are required to travel to Richmond, Virginia, for one (1) week per month, with two (2) days allocated for travel. Additionally, all other remote team members must report in person to DLA Weapons Support, Richmond, Virginia, once every six (6) months for a total of four (4) days, which includes two (2) days on site and two (2) days allocated for travel.

1.7.2 Travel Procedures:

Other than required travel the, the Contractor may be required by the Government to perform CONUS and OCONUS travel in performance of the resulting task order. Travel in support of a task order will be performed on a cost reimbursable basis. Travel reimbursement will be in accordance with the FAR 31.205-46. When required, the most reasonable means of ground transportation (i.e., taxi, bus, car rental) shall also be used. All Contractor travel other than required travel, must be pre-approved by the task order COR prior to travel. Following COR conditional approval, the Contractor shall prepare a travel estimate in accordance with FAR 31.205-46 and submit the estimate via email to the COR for final approval. On occasion, short duration (1-5 days) site visits may be required as authorized by the Government. All travel-related expenses In Accordance With (IAW) GSA Per Diem, airfare, transportation etc. will be reimbursed by the Contractor in accordance with FAR 31.205-46. The Contractor is required to submit travel receipts for reimbursement as outlined by the FAR 31.205-46.

The contractor shall submit copies of expense reports and receipts with monthly invoices for payment. Upon completion of the trip, Contractors will provide a written trip report in Word or PDF format to the COR as supporting documentation to validate the reimbursable costs.

The Government shall establish a not to exceed value for travel under each resulting task order, and reimbursement for travel will be limited to this amount unless an exception is approved by the Contracting Officer.

The Government anticipates that performance of this order may require travel as estimated below. Travel shall be on a cost-reimbursable basis. All travel, other than required travel, shall be approved in advance in writing, including email, fax, etc., by the COR. A Travel CLIN with a not to exceed amount of $100000/year will be used for invoicing and payment for travel, but the Contractor must submit a proper travel estimate to the COR for approval prior to all travel. Any travel not pre-approved, other than required travel, is solely at the risk of the Contractor. Travel within the Richmond Virginia Metropolitan Area will be accomplished at no additional cost to the Government and is not directly reimbursable for individuals living in this area.

(Y/N)

Per Trip

1.8 PLACE OF PERFORMANCE (POP):

The place of performance shall be:

DLA Weapons Support 6090 Strathmore Road Richmond, VA, 23237

Note: Remote work:

An exemption has been made and approved by the COR allowing the current remote employees (two-(2) supervisors and four-(4) post-award administrators) to continue remote work. Should any remote worker leave the Contractor service, that position shall be filled with a local in-person employee. No new remote workers shall be hired. If directed by the Government, the Contractor may also work temporarily at CONUS locations, including other DLA facilities in support of project-related events.

· Remote supervisors must report in person to DLA Weapons Support, Richmond, VA one-(1) week per month. Each in person/onsite visit shall consist of five-(5) days of which three-(3) days shall be in person and onsite with the remaining two-(2) days serving as travel days.

· Remote team members must report in person to DLA Weapons Support, Richmond, VA twice per year (semi-annually). Each in person/onsite visit shall consist of four-(4) days of which two-(2) days shall be in-person with the remaining two-(2) days serving as travel days.

Recurring telework is permitted for Post-award Administrators and Jr. Post Award Administrator after a minimum of a thirty-(30) day training period and a minimum of six-(6) months experience supporting DLA Weapons Support. Upon successful completion of training and an adequate demonstration of functional work experience, recurring telework may be approved for up to two-(2) days per week and shall not exceed seven-(7) days per month. The Contractor Program Manager will provide the Government COR with a spreadsheet of the names and telework days, for approval in writing by the COR.

Situational teleworking shall be limited to medical related issues; short-term situational teleworking may be approved by the Contractor for occasional illness that does not exceed three-(3) consecutive days in a single week and is not a recurring issue and/or request. Short-term Reasonable Accommodation Telework may be requested in the event of longer-term medical conditions and/or situation and must be submitted and approved by the COR. Should an employee’s performance slip, telework may be revoked at the discretion of the Contractor and/or Government.

In the event of weather-related base closures and/or delayed openings, the Contractor is permitted to telework IAW DLA Weapons Support Base Procedures.

1.9 PERIOD OF PERFORMANCE (POP):

This is the final year for the post-award transformation/delinquency effort. At the end of this POP, the Government intends to position itself so as to take on this work and will no longer be in need of said services. The period of performance for this final contract year shall be for a twelve-(12) month period.

Projected Dates: January 15, 2026 – January 14, 2027

1.10 POINTS OF CONTACT:

1.10.1 For purposes of this order, designated personnel in Supplier Operations will serve as the Contracting Officer’s Representative (COR). A COR will also be assigned to provide administrative guidance and certify invoices presented by the Contractor.

1.11 CONTRACTOR ALTERNATE WORKSITE AUTHORIZATION:

The Contractor may be authorized to work at an alternate worksite pending prior authorization from either the COR or Contracting Officer. Each alternate worksite effort will be for a definitive period of time as agreed upon by both parties. Working at an alternate worksite shall only be authorized if the COR or Contracting Officer can adequately determine that the following conditions exist for the Contractor:

1. The existing task order performance outcomes/metrics and delivery requirements remain in effect during performance at the alternate worksite

2. In case of inclement weather or Federal Government closure, Contractors may be authorized to perform tasks from their alternate work site.

3. If the Contractor needs remote access to DLA or DOD networks, systems, applications, or databases, the Contractor will establish remote access through the DLA approved remote access at http://remote.dla.mil using Contractor Furnished Equipment (CFE) or Personal Equipment (PE). The performance outcomes/metrics and delivery requirements remain in effect along with security and other requirements during performance at the alternate worksite.

1.11.1 Contractor Continuity of Operations Plan (Coop) Alternate Worksite Authorization:

The Contractor may be authorized to perform at a Contractor alternate worksite, upon declaration of a COOP situation by the Director of the Defense Logistics Agency.

1. Alternate worksites may be authorized, upon declaration of a COOP situation by the DLA Director. An alternate worksite can be a contractor’s facility, personal residence, a telecommuting center, or a non-public place. A telecommuting center is a geographically convenient office setting established as an alternate to an employee's main office, residence, or non-public location.

2. Regardless of work location, all terms and conditions, including security requirements and labor laws, remain in effect.

3. Unless Mission Essential Functions are specifically detailed in the individual PWS requirements the services are not considered mission essential.

1.11.2 Contractor Alternate Worksite Remote Access Requirements:

1. The Contractor will ensure that all CFE/PE (hardware and software) required for remote access to DLA networks, systems, applications, and databases meet the minimal configuration requirements set forth in the DLA Virtual Desktop Guide. The guide can be obtained from your COR or at the following URL https://remote.dla.mil/help/VirtualDesktopInfrastructureUserGuide.pdf.

2. All liability for issues and troubleshooting CFE/PE is the responsibility of the equipment owner. The DLA Enterprise Help Desk will not provide support for issues with hardware/software not provided by DLA, including but not limited to CFE/PE hardware, non-DLA networks (e.g., home routers, public hot spots), and non-DLA software compatibility issues with Citrix.

3. DLA Enterprise Help Desk resources will support troubleshooting issues that are not related to the CFE/PE hardware/software, including but not limited to accounts, DLA applications, and server-side issues.

4. CFE/PE’s running on Windows 10 or 11 can be used to access the Virtual Desktop. Use the Virtual Desktop Guide for additional guidance.

5. It’s recommended that the CFE/PE equipment minimally installed:

a. CFE/PE utilize the applicable Security Technical Implementation Guides (STIGs) / checklists located at https://iase.disa.mil/stigs/Pages/index.aspx for system operating system. Anti-virus, Anti-Spyware, and Host Based Intrusion Prevention software be installed and the software be updated on a daily basis (i.e. software revisions, virus definitions). That the Host Based Intrusion Prevention Software firewall be configured to permit traffic by exception only, and dropping all other traffic.

b. CFE/PE computers be scanned with the appropriate vulnerability scanner at a minimum of every 15 days and remediate vulnerability findings. Ensure Contractor employees possess a current Government issued Common Access Card (CAC) and install Government approved CAC readers and middleware.

c. The Government is not responsible for any costs associated with meeting the above requirements.

Post-award Transformation /Delinquency Effort