Attachment 2. Exhibit 1_PD_Basic Functions FINAL rev.pdf

RFP #19AQMM23R0132

CAS PROS1

Attachment 2

Exhibit 1 – Ref: SOW

SENSITIVE BUT UNCLASSIFIED

Exhibit 1

POSITIONS WITH BASIC FUNCTIONS/GENERAL DESCRIPTIONS

The following labor categories have been constructed to demonstrate the roles and responsibilities for professional services at Camp As Sayliyah (CAS). All defined labor categories shall comply with US Office of Personnel Management Schedule Qualification Standards, and they are subject to change in order to properly satisfy any and all unique customer defined tasks, roles, and/or responsibilities which may be defined within the task order statement of work. The list of position requirements is included in the SOW Section C.5.2 Number of Personnel.

INVENTORY CLERK

The Inventory Clerk works under the direct supervision of the Building/Electrical/Mechanical

Engineer or Maintenance Supervisor and is responsible for the acquisition, storage, inventory control and issuance of building maintenance supplies, repair parts and materials for the Facility

Management Section.

RESPONSIBILITIES:

Inventory Control

• Organizes the storage and distribution of goods (expendable supplies, equipment, toolkits, etc.). This includes ordering, stock control, and transportation.

• Inventories items for quantities and conditions and reports overstock, shortages, and damages;

following established receiving, storing, and issuing methods and procedures.

• Checks items against receiving documents verifying accuracy and inspecting for external damage.

• Updates quantities and part numbers in ILMS inventory database for expendable supplies.

• Assures that adequate levels of supplies are maintained and in workable condition to support maintenance workload requirements. Identifies items needing repair or maintenance and carries out minor tasks such as preserving with oil and grease, replacing broken handles, and sharpening rough edges with hand files.

• Requests replacement for damaged items and reports those requiring major repair.

Storage Space (Facility Management Lockable Storage)

• Assures that stock items are properly labeled and placed in proper locations, making best use of available storage space.

• Moves incoming items to storage areas using hand truck, and other equipment; rearranges existing stock when necessary.

• Ensures the areas surrounding the storage are free from debris and obstruction.

• Lifts a maximum of 51 lbs. (23kg) under OSHA standards.

• Coordinates the removal of materials for recycling.

QUALIFICATIONS:

• Basic computer skills in MS-Office and data entry.

• High School Diploma is required.

CUSTOMS CLERK

The Customs Clerk is responsible for customs and immigration assistance for personnel and other official travelers, expedites the customs clearance and other host government approvals of importation and exportation of household and personal effects (HHE), privately owned vehicles

(POV), unaccompanied baggage (UAB), pets, and U.S. Government equipment and supplies for the Department of State and other agencies. The position is at CAS under the supervision of the

Shipment Supervisor.

• Serves as Embassy/Consulate airport expediter for arriving and departing FS officials, their family members, other USG employees, and VIPs to ensure smooth passage at the airport.

• Communicates closely and liaise with local government officials such as Airport Protocol, VIP

Lounge facilitators, Customs, Immigration, and Security officials.

• Maintain good working relationships with airport staff, including contacts with Animal

Quarantine for coordination of all pet issues.

• Drafts and prepares a variety of correspondence (memorandums, notes, letters, and reports) related to incoming and outgoing shipments, customs, applications for duty exempt import of

HHE, POV, GOV, pet animals, and USG equipment and supplies.

• Arranges and ensures all pertinent documents are in order and provided to the appropriate host government agencies to facilitate customs clearance for incoming/outgoing shipments in a timely manner.

• Answers all manner of questions concerning local customs regulations, inbound and outbound shipping matters.

• Works to schedule and track incoming shipments. Schedules and escorts local packing companies to pack and unpack personal effects.

• Maintain Customs & Shipping information files with cumulative data, verifies billing and services and develops reports associated with import/export of goods for historical archives, ICASS and other administrative needs.

• Ensures PII/SBU data is stored in secure place.

• Completion of secondary school is required.

• Minimum two years of experience in the field of customs clearance/international shipping/transportation.

TRAVEL MANAGER

The incumbent serves as a Travel Manager for the Travel Section, providing travel services for

Embassy Doha, the Afghan Affairs Unit and Camp As Sayliyah (CAS). The Incumbent is a post travel cardholder and program coordinator.

• Preparation of travel authorizations of Post personnel. Ensures the correct preparation of travel authorizations of Post personnel by Travel section. Assists travel clerks in making travel arrangements, procuring visas and reservations for temporary lodging for personnel assigned to post. Is responsible for section completion of eCC draft response completion, TA drafting, and travel calendar updates within deadlines.

• Post's travel cardholders: Is one of post's travel cardholders with responsibility for the procurement of airline tickets. Ensures proper maintenance of travel financial records and funding sources for all travel, including TDY visitors. Ensures the USG agencies receive the appropriate invoices from vendors to make sure all invoices are processed for payment by deadlines.

• Serves as the liaison with the post's in-house travel agency. Advises post personnel on their entitlements on a wide variety of travel situations, including home leave, R&R, medical evacuation, invitational travel, and emergency leave. Also advises personnel of the law, regulations and Mission policies governing all forms of official travel.

• Monitors and conduct surveys of the commercial travel agencies and hotel activities to ensure that they provide the best rates, and that tickets, itineraries and calculation of excess charges conform to USG regulations on cost constructive routing and fares. Creates and maintains close contacts among hotel managers, travel agencies and airlines, port and airport officials, and others as relevant to the travel section. Seeks new contacts where appropriate and investigates new travel options.

• Is responsible for the accurate, complete, and orderly maintenance of Travel section files, calendars, and other administrative aspects of the Travel Section. Supervises three travel section staff; ensures efficient division of labor, effective cooperation, and successful accomplishment of required duties for each staff member. Engages in periodic and ad hoc counseling and training for staff.

• Minimum 5 years’ experience

• Knowledge of a government travel

• Knowledge of reviewing and processing payroll

MOTOR POOL DISPATCHER

Working in the Motor Pool at CAS, the Dispatcher coordinates daily as well as advanced assignments for all drivers to schedule transportation for post personnel and official visitors.

• Coordinates among users and drivers to meet requests and ensure efficient operations; handles emergency transportation requests as needed.

• Arranges work shifts, shuttle, and other official trip schedules to meet all transportation needs.

• Serves as team leader to provide guidance and direction to chauffeurs on vehicle operations, safety measures, as well as specific instructions on transporting VIPs.

• Ensures drivers’ appearance is presentable, and vehicles are clean and in good operational condition.

• Reports any inappropriate behavior and rule violation; ensures compliance with safety regulations.

• Analyzes fuel usage and vehicle maintenance data, periodically inspects vehicles, and Submits develops vehicle rotation plans to enhance efficient fleet utilization.

• vehicle mishap reports to supervisors within 24 hours; and reports all damage to US

Government vehicles or properties, and when citations are issued to drivers.

• Prepares periodic reports on trip scheduling, chauffeurs’ shift work and performance.

• Assists with motor pool inventory and barcoding.

• Coordinates with repair facilities to send vehicles for routine maintenance.

• Successful completion of high school or local equivalent.

• Two (2) years of professional driving experience, plus one year motor vehicle dispatcher or fleet management experience is required. A valid driver’s license is required.

• Basic keyboard skills and skills in Microsoft Word, Excel, and Outlook applications.

CHAUFFEUR

This standard job description is for chauffeurs who drive government-owned unarmored passenger motor vehicles, valued up to $100K at CAS; this position does not require driving of any armored vehicles. The driver is responsible for transporting passengers and/or cargo and will have to complete trip reports and vehicle use and fuel logs. Works as messenger as directed.

• Operates Embassy/Consulate vehicles in the transportation of official visitors in support of

U.S. Government’s official activities.

• Assumes duty driver responsibility on a rotational basis.

• Maintains vehicle in a clean and serviceable condition, to include cleaning the interior and exterior of the vehicle. Performs basic vehicle inspection in accordance with established schedules and policies.

• Prepares trip reports, vehicle use and fuel logs.

• Safeguards U.S. Government property and uses U.S. Government resources efficiently, including the fuel-efficient operation of vehicles to include mail, cargo, documents pickup and delivery, as assigned.

• Performs basic vehicle inspections and must possess intermediate level automotive maintenance skills.

• At least three years of professional driving experience is required. A valid driver’s license is required.

• Must have the ability to read maps and plan driving routes.

• Must have good verbal communication skills, and an ability to handle all persons with professionalism and discretion.

• Must have basic computer skills to maintain reports and for communication purposes.

INFORMATION MANAGEMENT ASSISTANT

The incumbent assists the Information Systems Officer with managing and administering the embassy’s unclassified network, voice and data processing equipment, radio equipment, and supporting the area of cyber security. Assistance also includes working on the Unclassified Local

Area Networks (LANs), responding to user trouble calls, maintaining inventories of equipment and telephones & radios, and supporting other operations as required and time permits. Position requires irregular weekend and evening work, as well as the ability to physically lift up to 50lbs.

• Provides assistance to users of information management services, including configuring and optimizing software; trains users in the use of new software applications and provides guidance/assistance with new or amended information technology-related policies and procedures; promotes end user involvement in technology and technical decision-making; and improves and supports connectivity with US Government foreign affairs partner agencies.

Incumbent will install and support various new software packages including Windows 10/11

Workstations and Microsoft Office O-365.

• Administers and operates unclassified telecommunications network equipment including multiplexers, modems, routers, switches, satellite equipment, and radios; installs, operates, and maintains network hardware and software; and troubleshoot and restore outages within the network.

• Administers the Embassy’s unclassified hard-wired and mobile telephone program including installation of new equipment, maintenance and repair of equipment, and guidance/assistance to personnel in the proper use of these systems.

• Assists with the annual inventory of all unclassified IRM equipment in non-Control Access

Areas (CAA). Responsible for following proper inventory procedures as secure equipment is added and disposed of from the non-CAA area. Updates appropriate staff when new equipment is received, deployed, moved, or removed from service.

• Monitors and implements security controls on State automated information systems. Supports operations in the area of cyber security, contingency planning, general security operations and risk management.

• Assists in the configuration and installation of unclassified computers, printers, scanners, and peripheral devices within non-CAA. Assists with Server Maintenance if required, and IT support for Control Rooms during special events/VIP visits. The incumbent works with IRM staff to ensure non-CAA security requirements are met. Tasks include setting access rights for users and file and directory attributes to protect shared files. Incumbent will install and support various new software packages including Windows 10/11 Workstations and Microsoft Office

O-365.

• Maintains the eScore inventory for unclassified CAA items. Maintains a listing of all workstations. Updates eScore when new equipment is received or when old equipment is turned in.

• Provides ad-hoc software and hardware training for users.

• Supports unclassified transport, storage, delivery, acquisition, and documentation.

• Bachelor’s degree required.

• Three (3) years or more of relevant experience

SWITCHBOARD OPERATOR

The incumbent serves as the Camp As Sayliyah’s (CAS) telephone switchboard operator with responsibility for receiving and placing long distance telephone calls on behalf of the mission and its personnel. The incumbent is responsible for providing general information to callers and transferring outside calls to the offices solicited by callers. The incumbent also fills additional roles within the mission to include IRM Customer Service Representative, Alternate Mail Clerk, Timekeeper, and provides IRM section-specific procurement support.

• The Incumbent receives calls from inside and outside the Embassy/AM Center and places all outgoing calls, both personal and official.

• The Incumbent connects Conference calls, long distance calls which frequently require complex routing.

• The Incumbent furnishes limited required information to the callers while maintaining maximum security awareness.

• The incumbent takes extreme care on threat calls and informs the RSO about these calls.

• The incumbent serves as information operator by updating Post telephone numbers and names to shared D-plus telephone directory on OPENNET which are arranged alphabetically, numerically and by organization, structure and by function.

• The incumbent also provides general information and assists callers in locating the parties they seek using directories, organizational listings, and the mission locator.

• The incumbent oversees the use of IVG lines and VoIP lines from the switchboard for official and personal calls for all American personnel and reports to the Supervisor in case of failure of communication lines.

• Successful completion of high school or local equivalent.

• Minimum of two years” experience required as telephone operator/handling external telephone calls as part of job.

MAIL ROOM CLERK

The Mailroom Clerk receives, dispatches, sorts, and distributes mail from multiple sources at CAS.

These include but are not limited to local and international mail, Diplomatic Post Office (DPO) mail, diplomatic pouch material, and commercial courier services. The incumbent spends a large percentage of the time serving customers at the Mailroom service window.

REPONSIBILITIES:

Mail Administration and Customer Service

• Ensuring the efficient flow of mail to customers, and high levels of customer service -

• Provides incoming and outgoing postal service to customers by sorting and disseminating incoming mail into appropriate mail receptacles.

• Prepares outgoing mail for dispatch. Utilizes local and international courier services as appropriate.

• Provides friendly customer service to all mail room customers at the window, including accepting articles for mailing, and assisting customers with Kiosk and "Click-N-Ship" usage.

• Issues keys or combinations for individual mailboxes for incoming personnel, and processes mail forwarding requests for departing personnel.

• Answers telephone calls and responds to written communication related to mailroom services.

Maintains documents in accordance with records management and retention requirements.

• Maintaining the integrity and safety of the mail that arrives at post.

• Receives incoming local mail, sorts according to subject matter, organization, or addressee and routes to the appropriate organization or person.

• Checks outgoing mail for proper addressing, enclosures, postage, etc., and separates out for placement in outgoing unclassified pouches or local postal service for mailing, using franking machine if postage is required.

• Assists in maintaining all relevant logs for correspondence, packages, contents of unclassified pouches and local mail. Records arrival and delivery of all official mail via ILMS MMS and

ILMS DPM module.

• Keeping proper ledgers of mail receipt and delivery to ensure all items are accounted for and properly billed.

• Performs standard procedures to process unclassified diplomatic pouch, dispatch and receive diplomatic pouches to/from the Department of State and any and other foreign postal agencies.

• Processes pouch, local mail in MMS, and DPO mail using the computer based ILMS and other software-based tracking systems.

• One year of experience in customer care, office assistance, or clerical work.

HOUSING ASSISTANT

The incumbent is the coordinator for U.S. Embassy housing. In this role job holder manages the logistics of housing assignments, advises the Interagency Housing Board (IAHB) on regulatory and technical details of assigning housing, liaises with the Department of State Overseas Buildings

Operations (OBO) on housing matters and waivers, and chairs the Mission’s Make-Ready

Meetings that ensure housing preparations are carefully coordinated to coincide with the arrival and departure of Embassy employees. This coordination role requires excellent management skills and constant communication and coordination with several offices within the U.S. Mission as well as with incoming and outgoing embassy staff occupying the residences. Job holder also develops working relationships with landlords and/or their respective agents and management companies in a continuing dialogue to build relationships that ensure a successful housing program.

• Maintains and updates a database of vacant homes to match incoming arrivals using the set of criteria established in 15 FAM Overseas Building Operations.

• gathers information from a variety of sources on new arrivals in order to assign appropriate housing.

• Builds relationships with landlords and/or their respective agents as well as with management companies of building complexes.

• Assesses cost-effectiveness of homes when reviewing for renewals or new additions and makes recommendations to the GSO and the IAHB.

• Coordinates meeting times, sets agendas, attends, and oversees the recording of minutes of

IAHB meetings. Liaises with Housing Board Members and assists in housing assignment information dissemination.

• Reviews and applies the 15 FAM Overseas Building Operations to make recommendations to the General Services Officer and the Interagency Housing Board regarding the assignment of housing to newly arriving American staff.

• Performs technical evaluations to determine appropriate housing assignments for recommendation to IAHB.

• Maintains and updates a database of vacant homes to match incoming arrivals using the set of criteria established in 15 FAM.

• A bachelor’s degree in business management is required.

• Three years of experience in a customer service atmosphere that includes managing logistics in a real estate, marketing, sales, or a customer-oriented business is required.

WAREHOUSE WORKER

This standard job description is for a Warehouse Worker who is responsible for safe handling, moving and storage, and inventory of both expendable and non-expendable items at CAS.

• Job holder performs loading and unloading of both expendable and non-expendable including but not limited to furniture, appliances, etc. from trucks/vans to the warehouse(s).

• Assists in organizing, preparation and the delivery of items from the warehouse to office buildings, residential properties, and other locations.

• Operates forklifts, trolleys and other electrical or mechanical equipment to safely move and transport heavy items.

• Assists in packing, unpacking and delivery of welcome kits to the new arrivals as directed by the supervisor.

• Performs maintenance and housekeeping duties towards warehouse(s) such as cleaning, polishing, dusting to ensure cleanliness and security of the storage areas.

• Conducts safety inspection of the warehouse and equipment to notify the supervisor of any discrepancies.

• Keeps log of incoming and outgoing warehouse items to assists with the inventory control.

• Conducts annual inventory to help ensure that all items are stored properly, no theft has accrued, no safety or fire hazards exist.

• Conduct individual inventories of residences and inspect items to ensure that no theft or damage of the embassy property has accrued. Identifies and reports damaged or missing items for replacement.

• Assists in arranging items for sale or disposal.

• Provides manual assistance during visits and/or events such as setting up of control rooms, safeguarding property, tracking of items and equipment etc.

• Escorts visitors, outside contractors and non-cleared employees at post when required.

• A minimum of two (2) years of experience in manual labor or warehouse work is required.

• Must be able to handle heavy objects smoothly, efficiently, and able to able to lift a maximum of 51 lbs. (23kg) under OSHA standards.

SENIOR HUMAN RESOURCES ASSISTANT

Serves as a senior Human Resources (HR) Assistant and advisor on Locally Employed (LE) Staff

HR issues. Is responsible for supervision and performance of the full range of LE Staff personnel functions at CAS. This includes recruitment and onboarding of employees including third country nationals (TCN), if necessary; preparation of all types of personnel actions; placement and promotion of local employees; resignations and disciplinary actions; submission/administration of classification requests of local positions to Regional Classification Center (RCC); participation in local wage surveys; maintenance of position control records for ICASS; staffing patterns;

personnel records and files; and preparation of periodic and non-recurring reports. Supervision of subordinates is generally a component of these positions.

• Manages or oversees the local employment mechanism program. This includes ensuring that

DOS recruitment guidelines are followed by other HR staff with regards to preparing vacancy announcements, pre-screening of applications, administering tests, conducting interviews, appropriate selection of applicants and documenting final selection.

• Ensures supervisors have updated appropriate guidelines for recruitment.

• Provides policy guidance and advice to the selecting official on the type of employment mechanism, requesting position authority from the appropriate headquarters when necessary, discussing desired profile of candidates, etc.

• Ensures that the Position Description (PD) and classification documentation is written in accordance with established instructions and that it clearly shows organizational relationships, etc.

• Ensure that the position’s requirements (e.g., education, experience, language proficiency, etc.)

are fully aligned with the position’s responsibilities and duties, are neither too high nor too low, and that the position “balances” or “fits in” with the other positions in the section or agency.

• Ensures that any HR action required at post as a result of final position classification outcome

(recruitment, downgrade, upgrade/promotion, etc.) are appropriately documented and implemented at post in a timely manner.

• Oversees development and maintenance of all HR information resource files including HR subject matter files and Official Personnel Folders (OPFs).

• Ensures all OPFs and evaluation folders are properly secured, and that access is limited to authorized personnel.

• Reviews staffing patterns to ensure accuracy and prepares periodic reports, including ICASS counts.

• Carry out requirements for annual mandatory Ethics review and report compliance. Issue periodic reminders regarding Ethics and Standards of Conduct for all employees.

• Bachelor’s degree in human resources or business administration is required.

• Minimum three years of experience in human resources management is required.

REGISTERED NURSE (RN)

The incumbent serves as the post’s nurse with responsibilities that include the medical care of

Mission employees and eligible family members under Bureau of Medical Services (MED) approved clinical guidelines, as well as maintenance and inventory of all medical equipment and supplies, implementation of a robust vaccination program, administration of group and individual health education programs, and medical emergency contingency planning for the Mission. The incumbent will work in the Medical Unit under the direct supervision of the Regional Medical

Officer (RMO) or Medical Provider (MP) or Registered Nurse.

• Maintaining a primary care/urgent care clinic for all ICASS eligible DHA American

Employees and their eligible family members.

• Maintain an occupational health unit for all embassy employees, LES, Contractors, and DHA.

• Evaluate and assess patients within their scope of training by means of a health history, observation, interview, physical examination and selected diagnostic measures.

• Reviews and interpret the medical history and record and apply appropriate diagnostic measures.

• Select appropriate actions including treatment, referral for additional care, or collaborate care with Medical Unit providers.

• Document and maintain an appropriate record of all patient visits in the Medical Unit.

• Provide appropriate patient education such as wound care, diabetes care, or other specific health related topics as needed.

• Drafts MED Channel cables and referral documents with appropriate medical coding.

Coordinates requests for specialty appointments with accepting medevac site and serves as liaison between local providers and MED when necessary.

• Schedules medical appointments, labs, and special tests as required by MED/Clearances.

• Assists medical personnel with clinical examinations performed in the medical unit and performs basic diagnostic tests as approved by the RMO or MP.

• Assess each patient’s immunization needs and using CDC and ACIP guidelines provide appropriate immunizations. current with vaccination requirements and adverse events.

• Maintains inventory and procurement process for all medical supplies and medical equipment.

Performs workplace health and safety surveys with the POSHO.

• Maintains an accident logbook and provides essential reporting per MED/SHEM guidelines and in conjunction with HR requirements.

• Maintains a list of acceptable local medical consultants and copy of their credentials. Identifies quality providers and facilities in local community and works with the RMO/MP to develop a referral network of providers/facilities that is vetted and assures the best quality of care for the

Mission members.

• Degree (RN Level) in Nursing or Diploma/Certificate equivalent from an accredited School of

Nursing. Must possess and maintain a valid nursing license or a current unrestricted Registered

Nursing license from the host nation, country of origin, or the U.S.

• A minimum of two (2) years of post-qualification work as a professional nurse is required.

PROGRAM ANALYST

The incumbent shall provide support for the implementation of major, highly complex, and mission critical facility management efforts for CAS. The incumbent’s actions cut across the sections, requiring significant insight, far-reaching coordination, and long-term planning both internally and in coordination with other key offices (e.g., budget, policy, human resources, travel).

The work requires management and overview of financial and human resources, administrative support services, organizational policy development and implementation, management controls, special studies and analysis, resource allocation, validation and prioritization of needs, review, approval, and audit of funding, and the establishment of internal operating procedures for OBO’s

Construction, Facility, and Security Management’s Office of Facility Management

(OBO/CFSM/FAC).

• Participates as a key member of Facility Management team providing guidance and advice to the Senior Facility Manager about establishing and meeting financial, management, and administrative goals and objectives.

• Overseas operations and maintenance support services and ensures services meet timely and functional needs of the Office and align fully with OBO’s mandated guidance and procedures;

and works closely with other OBO offices to ensure FAC needs support and reflect management decisions.

• Provides training on OBO/FAC administrative and financial policies and procedures; serves as the point-of-contact for maintenance requests on any financial requests; and resolves problems and assists post in obtaining needed resources.

• Conducts research and proposes solutions to organizational inefficiencies and to increase the effectiveness of the organization. Leverages expertise in management and organizational principles pertaining to areas of responsibility (e.g., administrative procedures, financial management rules and regulations, priorities, etc.) in order to plan and conduct complex studies to assess organizational and financial operations.

• Develops and/or recommends edits on facilities management policies. If accepted by the

Department, promulgates said policies. Provides expert advice on the administrative and management implications of new program proposals.

• Develops and reviews internal OBO/FAC initiatives to ensure the orderly, effective, and efficient accomplishment of assigned missions consistent with directives of OBO/FAC and higher Departmental authorities (e.g., New Embassy Transition, Mechanical Controls

Program).

• Provides guidance or clarification to posts (e.g., 7901.3 Routine Maintenance and Repair versus 7901.C Maintenance Cost Sharing) on the correct use of facility management funds.

Provides input on proposed changes to FAC funding matrices; and guidance on aligning FAC services with OBO goals and objectives.

• Ensures that all documents are well-written, in proper format, timely, complete, and fully coordinates with other affected organizations. Prepare meeting minutes, presentations and reporting documents; the compilation and proper filing of project documents; and the draft and/or review planning documents.

• Assesses the overall progress of funding implementation that is committed or in progress and outlines issues and recommends solutions necessary for senior FAC managers to improve or resolve difficulties, and to ensure funds are obligated and that carry-over is minimized.

• Oversees the initiation and accomplishment of administrative office support services (e.g., memorandums for decisions, official requests for information, etc.) functions ensuring they are effectively and efficiently enabling the organization to meet its worldwide commitments.

• Develops and formulates financial and management controls for office; tracks all funds allotted to post or allocated to programs to ensure that obligations and liquidations are used appropriately, and contract actions are closed-out in a timely manner; and develops, coordinates, and reviews quarterly and yearly financial updates required by the Department, ensuring that the information is accurate and up to date.

• Ensures project objectives are met and that resulting recommendations for action are sound and practical and include implementation plans. Follows up to ensure that approved recommendations are successfully implemented.

• A bachelor’s degree is required.

• A Secret clearance is required.

• Four (4) years or more of relevant experience.

ARCHITECT/CIVIL ENGINEER

Working under the Construction Manager/Project Director of the Overseas Buildings Operations

(OBO) team, the Civil Engineer is responsible for overseeing and inspecting all work elements of the construction site, reviewing shop drawings and other construction plans, developing change orders and cost estimates for CAS.

• Serves as the principal advisor to OBO/FAC; advises on the development and implementation of comprehensive project schedules; and the presentation, review and tracking of approved project(s) changes and manages the production of updated schedules.

• Develops and/or reviews planning documents; reviews design concepts and detailed designs;

conducts building code compliance evaluations.

• Performs peer review of plans, specification, and technical reports prepared by others.

• Develops cost benefit analysis; design life cycle cost estimates; drafts scopes of work; and conducts technical and feasibility studies.

• Works closely with OBO/FAC and post Facility Managers to ensure contract stipulations and requirements are properly followed by all contractors who perform maintenance and construction activities/projects in support of OBO. Any identified concerns are directly reported to the COR, not to another contractor. Reports to OBO/FAC Division Chief or designated representative within OBO/FAC or missions overseas.

• Identifies a variety of alternatives for meeting current and anticipated project requirement and advises on how to meet project needs from the availability of contractors and their expertise to the employable use of local assets (i.e., USG or contract). Recommends the most viable options and develops action plans and strategies to implement approved options.

• Ensures that all required project actions are understood and carried out in accordance with the decisions and directions of senior leadership, including following up on decisions and ensuring the completion of required actions in a timely manner.

• Advises appropriate DOS personnel on the preparation of reports, papers, and other documents for senior leadership, including sensitive documents for OBO-level and/or Chief of Mission-level action.

• Ensures that all documents are well-written, in proper format, timely, complete, and fully coordinates with other affected organizations. Oversees/leads the production of technical information; the development and/or review planning documents; and maintains agreed technical and design standards.

• Develops detailed written assessments of the effectiveness of OBO/FAC projects. Identifies areas of potential improvement in efficiency and effectiveness and recommends specific actions to bring about needed improvements.

• Works closely with the key stakeholders in planning complex, high priority special projects involving OBO/FAC and post Facility Management; coordinates the involvement of

Mechanical, Electrical, Civil and/or Architectural and specialty disciplines; and provides support in project planning, review, bid, and construction phases.

• Enlists the support of other staff as necessary to accomplish project objectives within the established timeframes.

• Ensures all project objectives are met and that resulting recommendations for action are sound and practical and include implementation plans. Follows up to ensure that approved recommendations are successfully implemented.

• Provides technical guidance and advice to employees assigned to OBO/FAC. Performs annual training as required for efficiency and compliance.

• Develops and trains personnel on project functions.

• Bachelor’s degree in mechanical, Electrical, Civil and/or Architectural discipline is required.

• Must have and maintain a valid driver’s license to operate Mission vehicles.

MAINTENANCE INSPECTOR

Working under the Construction Manager/Project Director of the Overseas Buildings Operations

(OBO) team, this engineer is responsible for equipment maintenance, repairing, and servicing operating equipment to ensure businesses can function without interruption.

• Monitors and inspects work quality of skilled mechanical maintenance involving inspecting and testing elements of facilities systems to locate and diagnose faults and malfunctions.

• Monitors the performance of heating, cooling, and related systems by interpreting the energy management system alarms and temperature and pressure differentials.

• Assures the proper operation of a wide variety of mechanical systems and devices including pumps, motors, and compressors.

• Monitors and inspects preventive maintenance to keep facilities systems to prescribed operating standards and/or performance rates.

• Monitors contractor’s efforts to troubleshoots problems and makes adjustments and/or performs required repairs using hand tools and precision measuring and testing devices.

• Provides detailed estimate of repair (and/or replacement) costs beyond the capability to perform.

• Monitors and inspects existing facilities systems according to work orders or verbal instructions by inspecting the work site to determine the materials, equipment, tool requirements, and method to be used; developing a plan or lay out for the project or following a blueprint, sketch or schematic; assembling, fabricating or building and installing materials, equipment, or fixtures as required by the scope of work.

• Monitors and inspects plumbing work by repairing existing plumbing and pipelines, replacing washers in valves, installing plumbing fixtures, such as sinks, toilets, water heaters, and connecting them to outlet and inlet pipes by fitting with gaskets, couplings, traps, and valves, and soldering connections to seal joints, and opening clogged drains and stopped-up toilets.

• Monitors and inspects electrical work by replacing faulty switches, sockets, plugs, fuses, breakers, insulators and other simple elements of electrical systems, fixtures and equipment, installing new conduit, wiring, and electrical machinery, inspecting and testing electrical lighting, power circuits, and equipment, and maintains and repairs existing electrical wiring, equipment, and installations, and providing an estimate of repair (and/or replacement) costs beyond the capability to perform.

• Must have good working knowledge to identify and mitigate safety hazards and capable to ensure Facilities comply with local environmental, U.S. OSHA and local safety standards.

• Five (5) Years in the experience of Operation & Maintenance of Heating, Ventilation, and Air

Conditioning Systems

MEDICAL SUBJECT MATTER EXPERT

The oversight of the medical services tasks is achieved through the collaboration of the Medical

Subject-Matter-Expert (SME) and the Contracting Officer’s Representative (COR). Both positions are highly interdependent in achieving the goals of the medical tasks. As such, the SME must have strong teamwork skills to ensure effective collaboration. While the responsibilities of the SME and

COR are distinct, they have a shared work responsibility to support each other and jointly provide oversight for the medical operations. They complement each other’s efforts to ensure the services are being executed in compliance with all applicable regulations. Ultimately, SME and COR collaboration is essential to achieving the goals of the medical tasks.

As a technical liaison between the contractors and the COR, the SME plays a critical role. The

SME is responsible for providing technical expertise validating contractor’s performance by carefully measuring performance indicators, identifying any gaps, and making any recommendations for improvement. The SME works collaboratively with the COR, contractor, Contracting Officer (CO), and other stakeholders to identify improvement opportunities that align with the Department’s goals and mission. The incumbent is fully responsible for accomplishing goals and objectives, coordinating work efforts with others, and resolving most conflicts that arise.

The incumbent keeps the Contracting Officer and abreast of any situations that are controversial in nature or may have impact on the Department.

The SME ensures that the quality measurement activities of the medical contractor align with the

Department’s mission and comply with U.S. standards for primary, emergent, public health, dental health, and behavioral health care protocols. By monitoring contractor activities, the SME identifies opportunities for compliance that help to ensure that the Department’s goals are met and that patients receive the highest quality of care under the medical tasks. The SME serves as the primary expert regarding the acceptability and quality of the contractor’s work by validating the contractor’s work through regular assessment using the Quality Assurance Surveillance Plan

(QASP), COR inspection reports, and contractor SOPs. The SME also reviews, interprets, and applies medical guidance related to the contract operations, and interprets technical guidance relative to performance, utilization, operation, and maintenance functions, including reporting requirements. The SME is also responsible for staying abreast of current and future changes to U.S. regulatory guidance and medical improvements in patient care and ensuring contractor compliance.

• The medical SME is responsible for conducting spot inspections of the medical services tasks to ensure that the contractor is meeting the established quality standards. This includes QASP activities in a qualitative basis and analyzing trends to identify any potential areas for improvement. The SME works collaboratively with the COR to develop and implement the

QASP for the medical tasks and activities to ensure that they meet the established benchmarks.

Through regular assessments with the COR, the SME provides recommendations for improving the quality of the contractor’s services and serves as the primary expert regarding the acceptability of the contractor’s work.

• The SME validates and verifies medical protocols outlined in the contractor’s Quality Control plan. This includes ensuring that the techniques and practice parameters meet or exceed the national standards for patient care. The SME evaluates the contractor’s medical services to determine whether they comply with the contract specifications, U.S. laws and regulations, and other requirements (e.g., local or Qatari Ministry of Health requirements.

• The SME collaborates with the Contractor to ensure that Health Care Professionals

(HCPs) are following protocols that meet or exceed national standards for patient care in a primary and emergent care setting. This includes validating the contractor’s medical protocols and analyzing trends to identify opportunities for improvement.

• The SME must effectively communicate with the contractor HCPs and other stakeholders to clearly and concisely articulate findings, provide recommendations, and provide feedback to the contractor on their performance.

• The SME is responsible for ensuring that the medical contractor complies with all relevant regulations, including the Health Insurance Portability Act (HIPAA) and Post-

Occupational Safety and Health Administration (POSHO) standards. The SME identifies any potential compliance issues and works with the contractor to address them promptly. Effective communication and collaboration with the contractor, as well as other stakeholders, are essential to ensure compliance and promote patient safety.

• The SME is responsible for validating the quality of Public Health (PH) programs and activities to ensure compliance with the health industry standards. The SME is responsible analyzing PH inspection reports, identify gaps, and collaborate with the COR and the contractor in the development of PH quality standards that meet or exceed benchmarks.

• The SME is responsible for reviewing contractor dental QA plan to ensure that it meets U.S.

standards for dental care, and for conducting spot checks inspections to ensure that the contractor is providing high-quality dental care to patients.

• The SME is responsible for monitoring lab performance by reviewing lab test results, turnaround times, and error rates. Also, for conducting spot check inspections of the contractor’s lab to ensure they are following all applicable regulations and standards, including Clinical

Laboratory Improvement Amendments (CLIA).

• The SME is responsible for monitoring to ensure the contractor has a documented process for controlled drug accountability, including procedures for ordering, receiving, storing, dispensing, and disposing of controlled substances in accordance with Controlled Substance

Act and the Drug Enforcement Administration rules and regulations.

• Must have a minimum of five (5) years of full-time clinical experience within the past seven

(7) years, post NP or PA family practice certification, with at least 75% of the time involved in direct primary care.

• Diploma from accredited Family Nurse Practitioner (FNP) or Physician Assistant (PA) program with a minimum of a master’s degree in a health-related field from a school in the

U.S. or Canada that was approved by a recognized U.S. accrediting body in the year of the applicant's graduation.

• Equivalent degree from a foreign school that provided educational and medical knowledge equivalent to accredited schools in the U.S.

SAFETY MANAGER

The Safety Manager directs, coordinates, plans, administers, and evaluates a comprehensive program of overseas facilities occupied by Department employees and family members and serves as an advisor to program managers, analyzing and resolving diverse, high safety risk hazards.

• Plans, organizes, administers, and conducts a scheduled series of comprehensive surveys of office buildings, laboratories, printing plants, residences, warehouses, and other facilities to determine nature and extent of hazards and exposure.

• Plans, organizes, administers, and conducts a scheduled series of comprehensive technical, programmatic, and operational oversight assessments of office buildings, printing plants, maintenance shops, warehouses, residences, and other facilities to determine nature and extent of hazards and exposures at posts to develop solutions for hazard abatement.

• Trains employees in applicable safety, health, and environmental topic areas.

• Enters collected data into database applications based on posts visited, and tracks post SHEM program implementation using the system.

• Prepares reports and makes recommendations for hazard abatement that account for technical and cultural aspects, logistical challenges, and economic constraints for a broad range of operational, worksite, and residential situations.

• Recommends and specifies equipment to protect employees and the public from safety and occupational health hazards.

• Investigates employee and resident suggestions or complaints regarding safety, health, and environmental hazards. Recommends methods to eliminate or alleviate concerns.

• Develops and maintains statistical data relative to loss prevention. Analyzes mishap statistics and investigative reports to compare incident rates, evaluates economic loss due to damaged property, severity of injuries sustained and environmental conditions surrounding mishaps;

isolates casual factors and devises measures to control hazards detected.

• Must be able to handle heavy objects smoothly, efficiently, and able to able to lift a maximum of 51 lbs. (23kg) under OSHA standards.

FOOD SERVICES SUBJECT MATTER EXPERT

The Food Services SME will provide expertise in the operation of a cafeteria in a fixed setting provided by the USG. As the program evolves, diners will use meal cards to pay for their meals and food will come from local, regional, and international commercial sources. As the situation in

Afghanistan moves towards a more normalized existence, food operations will be more in line with other Embassies and plan to evolve toward cash payments for meals, snacks, and other food items.

The cafeteria will consist of an enclosed and environment‐controlled space that is fully furnished and has Government Furnished Equipment (GFE) that is up‐to‐date and fully maintained along with storage areas for dry, chilled, and frozen food.

• Cafeteria food preparation

• Menu planning to include coordination with community menu boards.

• Cafeteria and snack area janitorial services

• Food storage

• Food items (e.g., frozen, fresh, dry, canned, etc.) and consumable items (e.g., napkins, cleaning supplies, paper plates, etc.) acquisition, logistics, delivery and receipt.

• Special events support and catering services.

• Snack bar operations

• Creation, installation, and operation of meal card system.

• Minimum of five (5) years’ experience in the relevant field

• Knowledge of Codex Alimentarius and FDA food regulations

KEY PERSONNEL

PROGRAM MANAGER

The Contractor shall establish and maintain program management practices throughout the period of performance. The Contractor shall assign a Program Manager (PM) contact that will be responsible for all aspects of the contract. The USG will have visibility into the Contractor’s organization and techniques used in managing the program. The PM shall be responsible for the performance of the work specified in accordance with the terms and conditions of this contract.

The PM shall have full authority to act for the Contractor. The PM shall possess the knowledge, skills, experience, and sufficient authority to lead, manage, plan, and sustain activities on a daily basis.

• Track program schedules.

• Ensures program achieves certification schedule and performance requirements.

• Supports Completion and Service Center activities to meet business & customer satisfaction goals.

• Ensures all contract deliverables are provided to the customer in a timely and compliant fashion.

• Tracks and monitors ongoing…