Attachment 1.xlsx

This is a cost proposal template for the South Carolina Attorney General's Office Crime Victim Compensation Claims Management System (CMS). The document serves as the standardized pricing submission format for vendors responding to the solicitation for a comprehensive claims management platform designed to support both the Compensation Program and Sexual Assault Program. The system must integrate with the State's SCEIS enterprise information system for payment processing, accommodate 40 internal users with unlimited end-user licenses, and include migration of all legacy data including claim records, payment details, contact information, templates, and attachments. Offerors are required to complete all blue cells in the spreadsheet and submit an accompanying business proposal volume that addresses specific subsections and questions cited throughout the template.

The cost structure is organized into two primary categories: Project Costs for Year 1 and Maintenance and Support costs spanning Years 1-5. Project costs include labor for three implementation phases (Requirements, Configuration, and Implementation), software licenses for internal and end users with optional annual renewals through Year 5, system integration with SCEIS, comprehensive data migration services, and travel expenses based on South Carolina per diem regulations. Maintenance and Support costs cover ongoing system support with specified hours of availability, hosting services with unlimited storage capacity across all five years, and training deliverables including in-person or virtual sessions for internal users and system administrators with recorded content, as well as portal-based FAQs and instructional slide shows for victims, providers, and victim advocates. The template provides line-item breakdowns for all cost categories but contains no pricing information, indicating this is the blank submission format awaiting vendor pricing.